Graduate Development Programme 2019 - H3 Group
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Graduate Development Programme 2019 Claudelands | FMG Stadium Waikato | Seddon Park The Grandstand | Technical Services | Turf Services
WELCOME TO THE H3 GRADUATE DEVELOPMENT PROGRAMME 2019 Have a real thirst for learning? Do you love getting involved in organising people and projects? Want to get behind the scenes of events, conferences, exhibitions, shows and sporting fixtures? Keen to deliver memorable, lasting experiences for clients and guests? Then our Graduate Development Programme may be just the start you are looking for to establish your events career. In this information pack you can find out more about the structure of the Graduate Development Programme. You can also learn more about who we are and what we do, including hearing from some of our team about what it’s like to work at H3, and detail on what support and development is provided. There is also information that outlines the process for applying and how we plan to appoint Graduates. Who is H3? Home to Hamilton’s premier event venues, we are much more than just venue management. We have a wealth of knowledge and experience in events of all shapes and sizes. We are dedicated hosts, prepared to go the extra mile for our clients and guests. The H stands for Hamilton Bridging the mighty Waikato, New Zealand’s longest river, Hamilton is New Zealand’s fourth largest city and the hub of the Waikato region. Our city is home to some of New Zealand’s largest and most innovative organisations and our region is the agricultural powerhouse of the New Zealand economy. Small in size but big in heart, our country boasts magnificent landscapes and an array of attractions and activities. It is a beautiful part of the world, and a place we are proud to call home. H3 GRADUATE DEVELOPMENT PROGRAMME 2019 | PAGE 1 |
The 3 represents our breadth
Our diverse collection of venues, Claudelands, FMG Stadium Waikato, Seddon Park he
Grandstand, enables us to host a range of guest experiences. These can be grouped into the following:
We specialise in spaces that encourage the sharing of ideas through discussion
or celebration. We are curators of unique settings for meetings, conferences and
exhibitions for local, national and international markets.
We evoke the chatter and excitement of fans through hosting live sport, from netball
to cricket, rugby and boxing. Whether from New Zealand or abroad, our ‘closer to
the action’ atmosphere makes us a favourite for athletes and fans alike
We set the stage for the greatest international, national and local artists to perform
live, whether a visual spectacular, cultural showcase or spirited community play. We
are the hosts of Hamilton, live on stage.
Our Guiding Principles
pride ourselves on the following Guiding Principles:
We work together with a can-do attitude to achieve great results and celebrate our
successes when they happen. We ignite excitement in our city and regions, and are
ambassadors for both our venues and the events taking place in them.
We take care of our clients and value their events as though they are our own. We
willingly go the extra mile to deliver the wow factor and leave a lasting impression on
our guests.
We are smart operators, setting the benchmark for the industry in New Zealand.
We never compromise on quality and always strive for innovation and improvement.
H3 GRADUATE DEVELOPMENT PROGRAMME 2019 | PAGE 2 |
Our Teams – What We Do
H3 is a large, diverse team of capable, experienced people who work to ensure events, conferences,
exhibitions, functions and performances all come together as seamlessly and successfully as possible.
Here’s a snapshot of what our teams do.
Business Development
Our dynamic Business Development team leads the promotion and sales of our services and
venues including one-off special events and performances to conferences, meetings, functions and
exhibitions for local, national and international clients. Highly dedicated and client-focused, their role
is to nurture existing relationships and grow our reputation with new clients as a leading player in the
meet, compete and perform sectors.
Marketing
Supporting the sales and business development effort is our creative Marketing team who
oversee the communication of our brand through the development of marketing collateral and
communications to drive the successful branding and promotion of our venues, events, shows and
sporting fixtures. They also provide regular updates and communication to internal and external
clients about our offerings.
Operations
Delivering events and performances is our Impact Events team, while delivery of conferences and
functions rests with our Business Events team. Both diverse teams, with a wealth of knowledge and
experience, work with their clients to deliver successful events at all our venues. Their work
intertwines with all other departments of H3, requiring them to be able to multi-task and have an
eye on the big picture.
Outstanding service to our clients is ably provided by our Operations team who are there to set
up and pack down, while our experienced Technical Services team provide lighting, sound and
production expertise for our performance and theatrical activity at our venues. Looking after the
grass is the job of our Turf Services team who not only produce exceptional pitches at Seddon Park
and FMG Stadium Waikato that have made us the envy of other stadiums around the country, but
also maintain our venues’ grounds in pristine condition.
Business Support
Driving our business strategy is the Business Support team. This versatile team supports our
system for managing clients and events as well as other key systems that span across all venues,
and participates in the range of financial reporting of the business. Coordination of building and
infrastructure projects is another integral role lead by Business Support.
Our Partners
We work with a number of highly professional, capable partners to deliver world-class events for our
clients. Symbiotic and cooperative, our relationships with Montana Catering, Vidcom, Red Badge
and other providers enable us to round out our services.
H3 GRADUATE DEVELOPMENT PROGRAMME 2019 | PAGE 3 |
Employee Profile
Our business provides many of our staff with rewarding career opportunities and experiences.
Here’s what some of our team have to say about working at H3:
Tracey Geyer
I started the graduate programme at the beginning of 2018, after finishing a Bachelor of
Applied Management degree at Wintec. While studying, I gained experience in events through
volunteering in Arise Church and gaining a scholarship with the NZ National Fieldays Society.
I found out about the graduate programme in my second year of studying through an event
lecturer. It was an exciting opportunity being offered. I knew the Graduate Programme was the
next step to take in developing my career in the event industry.
This year has been filled with a range of events, and I have learned and gained a deeper insight
into the event process. I started the year working on the HSBC NZ Sevens and have also
worked on events with international stars and comedians like Sheryl Crow and Melissa
Etheridge, and Jimmy Carr.
I am fortunate to have worked alongside a number of teams creating something extraordinary
and been involved in different projects occurring in the business. Each day is different,
providing a range of opportunities to learn. The journey has been one of professional
development, but also I have grown personally. I look forward to seeing what I can learn and
am so thankful for the opportunities provided this far. I lam excited to see where the future
takes me.
Olivia Rendle
I started at H3 after completing my Bachelor of Communication Studies at the University of
Waikato. Having worked in the events industry throughout my studies at Ticketek, I had learned
about the graduate programme very early on and aimed to get a position at H3. I majored in
Marketing and Public Relations, and was looking forward to putting my skills to use at H3.
So far, the graduate programme has been a very exciting experience. My first rotation was with
the Major Events team who were working on the Hamilton Sevens. It was great to be able to
get stuck into such a huge event right from the start. This was an exciting opportunity to see
how a major event worked and contribute to making the first Hamilton tournament a success.
As well as working with the Major Events team, I have worked with the Business Support and
Business Events teams and I have just started my four-month rotation with the Impact Events
team. I have been able to learn so much from so many talented people. It has been a privilege
to be able to move around the business and experience all the different parts that make up H3.
It has given me a deeper understanding of how not only this business works but how this
industry works.
I am glad that I was chosen to be a part of this programme and I look forward to seeing where
it takes me.
H3 GRADUATE DEVELOPMENT PROGRAMME 2019 | PAGE 4 |Programme Structure
H3 offers an exciting opportunity for Graduates in Tourism, Hospitality and Event Management, Marketing
or Business disciplines to get their career in events management and marketing off the ground through a
broad-based development programme.
The programme is rotation-based, giving you the opportunity to experience all aspects of our business and
provide you with a solid base of knowledge and experience in the events sector.
Induction Rotations Placements Transtion to Role
t Find out who we are, t Short-term rotations with t More in-depth t Appointed to role within
what we do, how we do each team placement s of up to 6 H3 if available
things and who we work months
with. t Hands-on insight and
experience into each team t Tailored to your interests
how they operate and and business needs
work with other teams
t Helps you define a
potential career path
Support and Development
Support
Right from the start, you can expect to receive continuous support and development from our team.
Through a combination of informal and formal coaching, we will help you understand your strengths and
areas for development.
Key support contacts include a Programme Manager who also serves as your entor in the early stages
of the programme. They will see you get off to a good start with the induction process and coordinate
your rotations. They will also provide mentoring support to help guide your transition to work at H3.
Past participants of the Graduate Programme will also help you navigate your way through the
programme, sharing their experiences and tips.
A uddy will also be assigned to you as you work across different teams. As someone who is a peer, they
will be there to help you settle in and ecome part of the H3 team.
When on rotation, your Line Manager will be there to coach you and give you timely feedback. At the end
of each rotation you will get a chance to review your experiences with them and your Development
Manager/Mentor
Development
Over the course of the 18 month period you will have the opportunity to build skills, knowledge and
experience through a mix of formal and on-the-job development, with the majority of your learning being
derived from on-the-job experiences.
ou will complete the New Zealand Certificate for Entertainment & Event Operations. This is an
NZQA approved qualification that enables you to learn more about our venues and
the industry, and develop skills relating to managing your time, health and safety and customer service
The qualification is a mix of self-driven learning and research combined with on the job experiences that
are assessed during the programme. For more information on the qualification check out
http://www.skillsactive.org.nz/our-qualifications/performing-arts/
H3 GRADUATE DEVELOPMENT PROGRAMME 2019 | PAGE 5 |Career Opportunities Benefits
Career Opportunities
Starting your career with H3 will provide you with an excellent introduction to the world of events.
As a graduate completing the programme, you'll have insight into all departments of H3. Being
versatile and adaptable with a willingness to be a team player, you'll have potential to transition
into a range of roles. For example:
Business Events Coordinator Impact Coordinator Event
unication &
Event Coordinator Event Manager Sales
Employment Benefits
Transitioning From the Graduate Development Programme into a Role
As you near the end of your time on the programme and you have met our performance criteria, we will
work with you to find a suitable role within H3 that optimises your strengths and abilities, aligns with
your career preferences, and fulfills a need within our business.
H3 GRADUATE DEVELOPMENT PROGRAMME 2019 | PAGE 6 |Who Are We Looking For? We’d love to hear from you if you are a new graduate with a degree or diploma in one of, but not limited the following areas: t Event Management t Marketing t Business We will also consider applications from those who are new to their career and have practical, industry- related experience. Ultimately, you will be motivated to build a career in the events sector. You may also have a mix of study with part-time work experience in a customer-focused environment. We are looking for well-rounded, ‘can-do’ people with loads of enthusiasm for a career in our industry. You will be quick to learn, be open to feedback and not be afraid to get stuck in. You will need to be highly adaptable, a team player and willing to try out new things. While we will be there to support you, being inquisitive and self-motivated will help you get the most out of the programme. Previous participation in an activity that gives back to the community or improves the social wellbeing of people in the community is also desirable. This is a fast-paced, busy environment and being able to adjust to the differing demands of our clients and business activities will be crucial. You’ll be tenacious, driven and keen to soak up as much as you can. A team ethic balanced by a capacity to use initiative will be to your advantage. You will be eligible to work in New Zealand Why Choose Us? No two days are alike at H3, with a range of sporting, conferences, meetings, exhibitions and entertainment on offer year round, as well as day and night. Make no mistake, it takes a lot of effort and commitment to deliver for our clients and guests the high standards that helps to set us apart from our competition. This is not your usual 9-5 environment, with many of our events occurring in evenings and weekends, at times under pressure. You will get a lot of variety and challenge that will position you for an events career. Due to our ever- growing reputation, you will be able to see how we win and deliver amazing, world-class events conferences, exhibitions and entertainment for our clients and guests. You can expect to be part of busy, dynamic business, working with a dedicated team. Drawing our strengths and skills, we work together as ‘one team’ to deliver outstanding service and support We are driven, ‘can-do’ people with a H3 GRADUATE DEVELOPMENT PROGRAMME 2019 | PAGE 7 |
HOW TO APPLY
If this is the opportunity you’ve been waiting for and you fit with what we need, we welcome your
application. The application process involves submitting your CV, cover letter, and completing a series of
application questions.
You can visit this link to the Hamilton City Council’s Careers website to do so:
http://hamilton.careercentre.net.nz
Applications close 9pm Sunday, 28 20 8.
How Many Opportunities Are Available?
For our intake in 2019 20 we will be offering places for up to two raduates with
the potential to go on to permanent, full-time employment if suitable positions are available
Selection Process
Once applications have closed, these will be screened and a short-list created based on a set of key
criteria. If you are successful in making our short-list, you will be invited to participate in a video interview,
then if successful be invited to meet us for interviews with some of our managers
We invite you to bring your questions and use thi time to interview us
hurs , 22 November 2018
Intake Timing
It is anticipated that raduates who are appointe will start early January 2019.
H3 GRADUATE DEVELOPMENT PROGRAMME 2019 | PAGE 8 |FMG Stadium
Waikato
The Grandstand
Claudelands
Seddon
Park
Internships
From time to time, H3 does offer intern experiences to students.
Please contact us if you are interested in an internship opportunity.
Further Information or Questions?
If you have further questions about our Graduate Development Programme or would like more
information please contact below
Claire Toko claire.toko@h3group.co.nz +64 21 473 918
H3 | Hamilton City Council
800 Heaphy Terrace, Claudelands, Hamilton 3210, New Zealand
PO Box 9094, Waikato Mail Centre
+64 (7) 929 3000 | info@h3group.co.nz | www.h3group.co.nz
H3 GRADUATE DEVELOPMENT PROGRAMME 2019 | PAGE 9 |You can also read
