GUEST INFORMATION - Clayton Hotel Limerick
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GUEST INFORMATION
WELCOME TO CLAYTON HOTEL LIMERICK Thank you for choosing to stay with us and we wish you a pleasant stay. At Clayton Hotel Limerick, we are committed to providing you, our guest, with the highest standards of service and quality. It is our goal to ensure that your stay is an enjoyable and memorable experience. With this in mind we have prepared the information in this directory to assist you in becoming acquainted with the hotel. ACCOMMODATION SERVICES DIAL 0 Our accommodation service department will be pleased to assist you with requests for additional toiletries, towels or pillows. ADAPTORS/TRANSFORMERS DIAL 0 The standard electric current is 220 volts. 110-115 volt appliances therefore require a voltage transformer and plug adaptors may be required. Adaptors may be purchased from reception. AIR CONDITIONING/HEATING There are air conditioning and heating controls on the wall in your room. To turn the air conditioning on; hold down the fan and down arrow buttons at the same time until the arrowed square appears. Then adjust the temperature and fan accordingly. The highest temperature the heating unit will allow for your room is 23 degrees. ATM/BANKS Local banks and ATMs are within walking distance. Please ask reception for directions. BABYSITTING DIAL 0 For information on babysitting please contact reception. BEAUTY SALONS Bellissimo, Dock Road, Limerick (across the road). T: 061 317 541. Guests of Clayton Hotel Limerick receive a 10% discount on production of room card. BUREAU DE CHANGE DIAL 0 Please contact reception for nearest bank. BUS SCHEDULE DIAL 0 Schedule with times and rates available from reception. CHECK IN Check in is from 3.00pm. However, if you arrive earlier we will be happy to store your luggage until your room is ready.
CHECK OUT DIAL 0
Check out is 12 noon on your day of departure. Should you require a later check out please
contact reception by dialling 0. Every effort will be made to accommodate your request,
subject to availability. There is an additional charge for late check outs, details available from
reception.
CHEMIST/PHARMACY
A pharmacy is located within a short walk. Please ask reception for directions.
CLUBVITAE
All hotel guests have access to Club Vitae Leisure Centre’s facilities including the 12 metre
heated indoor swimming pool, sauna, steam room, jacuzzi and gym.
CLUB VITAE
Opening Hours Monday to Friday; 7.00am to 9.00pm, Saturday,
Sunday and bank holidays;
8.00am to 7.00pm.
Children’s hours are from 9.00am to 5.00pm
midweek.
Weekends and holidays from 8.00am to 7.00pm.
CONCIERGE DIAL 0
For assistance with airport transportation, taxis, local information, car rentals, theatre tickets
and tours or indeed anything else please contact reception.
COTS & CRIBS DIAL 0
Travel cots are available from accommodation but are subject to availability, please contact
reception.
CREDIT CARDS/DEBIT CARDS
We accept all major credit cards including Visa, American Express & MasterCard as well as Visa
Debit Cards. Due to recent legislation you are now required by law to input a PIN number, in
place of a signature, if your credit/debit card has a chip. If you do not know your PIN number we
cannot accept your ‘Chip & PIN’ card as a method of payment.
DO NOT DISTURB DIAL 0
If you do not wish to be disturbed, please hang the ‘sorry I’m still sleeping’ sign on the
doorknob outside your room. If you do not wish to receive telephone calls please contact
reception to let them know.DOCTORS AND HOSPITALS DIAL 0
Information available at reception.
EMERGENCY / FIRE DIAL 0
In the event of an evacuation (continuous ringing bells) follow the fire evacuation route on the
back of your bedroom door, leaving the hotel by the nearest exit. The fire assembly point is
located at the front of the hotel. Periodically the hotel management run a fire evacuation drill,
notice of which will be displayed in the public areas.
ESSENTIAL ITEMS DIAL 0
Items such as dental and shaving kits may be purchased from reception.
FAX DIAL 0
We would be happy to send your faxes for you. Incoming faxes may be collected at reception
or will be delivered to your room in the evening.
FLORIST DIAL 0
Please contact reception to discuss your requirements.
FIRST AID DIAL 0
Specific members of hotel personnel are qualified to administer medical first- aid. Please
contact reception for assistance.
FOOD AND BEVERAGE RESTAURANT DIAL 0
Breakfast Monday to Friday 6.30am to 10.00am
Saturday, Sunday and Bank Holidays 7.30am
to 10.30am
Red Bean Roastery Menu 8.00am until 4.00pm
Grill Bar & Restaurant Menu 12.00 noon until – 9.45pm
Bar Food Menu Monday to Sunday 8.00am to 9.45pm
GUESTS WITH SPECIAL NEEDS DIAL 0
We have some adapted rooms for you, please ask at reception.
HAIRDRYER
There is a hairdryer located in the wardrobe in your room.
HOSPITALITY FACILITIES DIAL 0
A hospitality tray is provided for your refreshment. Should you require a top up of tea, coffee,
milk or sugar sachets please contact reception.IRONING FACILITIES An iron and ironing board are provided in the room for your convenience. KEYCARDS Your keycard and it’s wallet are your passport to the hotels facilities. It is valid for the duration of your stay and is required to validate any charges you may wish to sign to your room bill. Please remember to take your keycard with you when you leave your room. LAUNDRY & DRY CLEANING DIAL 0 Details of our laundry service are in your room. Laundry must be dropped to the front desk before 9.00 am Monday to Friday. We do not have any service on Saturday, Sunday or Bank Holidays. LOCAL ATTRACTIONS AND AMENITIES We have a stand located on the ground floor opposite lifts with information of local attractions. LUGGAGE DEPOSIT DIAL 0 We can hold guests’ luggage in storage free of charge. Please ask at reception. MEETING ROOMS DIAL 0 We have extensive meeting room facilities suitable for groups of 2 people to 240 people. For more information and bookings please contact reception and ask for the manager on duty. NEWSPAPERS Local and national newspapers are available in the lobby and are subject to availability. PARKING DIAL 0 Car parking is available in the car park beside the hotel at a discounted rate for hotel guests. The entrance and exit to which is located on James Casey Walk. PHONE MESSAGE If red light is flashing, lift receiver and press the ‘envelope button’ to retrieve message. PLACE OF WORSHIP There is a list at reception for you with times and locations. POST MAIL Mail can be dropped at the front desk for posting.
RESERVATIONS For return or onwards reservations please contact our reception team who will be delighted to help. We have hotels in many different locations. Alternatively visit www.claytonhotels.com. ROOM SERVICE DIAL 0 Room service breakfast is available Monday to Friday from 6.30am until 10.00am and on weekends and bank holidays from 7.30am until 10.30am. Lunch and dinner options are available from 12noon until 9.45pm. Light snack menu is available 24 hours a day. SAFETY DEPOSIT BOX Your guest room features a safe for the storage of your valuables. SECURITY The manager on duty is available 24 hours a day. Please ensure your bedroom door is firmly locked when leaving your room. The building has 24 hour CCTV surveillance. SMOKING Smoking of cigarettes, e-cigarettes and vapes is prohibited inside the building and so incurs a fine of €200. We kindly ask that you respect the policies of the hotel and Irish law and refrain from smoking in the building. There are designated smoking areas outside the hotel. TAXI DIAL 0 Taxis may be booked through reception. We would recommend that you pre-book your taxi. TELEPHONE Reception and information Dial 0 External calls Dial 9 Room to room Dial 8 Wake up call Dial 0 TELEPHONE - INTERNATIONAL DIALLING CODES Dial Country Code + Area Code + Number COUNTRY CODE COUNTRY CODE Great Britain 0044 Northern Ireland 048 Spain 0036 France 0033 USA 001 Australia 0061 Germany 0049 Canada 001 New Zealand 0064 Italy 0039 Japan 0081 China 0086
TOURIST INFORMATION AND BROCHURES Available in the foyer and from reception. TV CHANNELS Our televisions feature a wide selection of Irish and International channels for your viewing. These channels include RTE, TV3, 3e, BBC, Channel 4, Sky News, ITV, UTV, 3e, Channel 5, movie channels, music channels and many more. WAKE-UP CALL DIAL 0 To arrange your wake-up call please call reception for assistance. Please state your room number and the time you wish to be awoken. WIFI Complimentary WiFi access is available in all public areas and guest bedrooms. WIFI Network: Clayton Guests Password: claytonhotel1 WEDDING AND FUNCTIONS DIAL 0 For details on our banqueting facilities for your special occasion, please contact reception and ask to speak to a manager on duty.
WHERE EVERY MOMENT MATTERS claytonhotels.com
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