Hinton Adult Learning Society - O/A Hinton Employment & Learning Place Strategic Plan - Hinton Employment and ...

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Hinton Adult Learning Society - O/A Hinton Employment & Learning Place Strategic Plan - Hinton Employment and ...
Hinton Adult
  Learning Society
O/A Hinton Employment & Learning Place

        Strategic Plan
          2019-2022
Hinton Adult Learning Society - O/A Hinton Employment & Learning Place Strategic Plan - Hinton Employment and ...
TABLE OF CONTENTS
Executive Summary ........................................ 3
Mission, Vision and Values ............................. 4
Strategic Direction ........................................... 5
Homelessness ................................................. 7
Community Adult Learning Program ............... 9
Employment .................................................. 11
Social services .............................................. 13
General services ........................................... 16

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Hinton Adult Learning Society - O/A Hinton Employment & Learning Place Strategic Plan - Hinton Employment and ...
Hinton Adult Learning Society O/A Hinton Employment & Learning Place
Strategic Plan     2019-2022

EXECUTIVE SUMMARY

       Hinton Adult Learning Society has been in operation since 1984. The Hinton Adult
Learning Society (HALS) is a registered charity administered by a volunteer board and currently
eight paid team members.

       Beginning in 1984, HALS original name was Hinton Further Education. Between 1987
and 2006, Hinton Further Education and the Hinton Adult Literacy Centre were housed in the
Dr. Duncan Murray Recreation Centre, Ecole Mountainview School, and the Yellowhead Region
Education Consortium (YREC) on Pembina Avenue. In 2006, through efforts of the Board and
a collaborative fundraising effort with the Town of Hinton, a permanent home adjacent to the
Hinton Municipal Library was finally established. In 2015, after growing too large for that space,
HALS moved to 110E Brewster Drive.         In 1994, the name of Hinton Further Education was
changed to the Hinton Community Adult Learning Council (HCALC).             In 2009, the Hinton
Community Adult Learning Council formed the Hinton Adult Learning Society (HALS) under the
Alberta Societies Act. In 2012, HALS became a Registered Charity. In 2015, the operating name
of Hinton Employment and Learning Place (HELP) was implemented. The branding of the new
name has been very successful, and we are appropriately known as HELP throughout the
community and region.

       Hinton Adult Learning Society is a very well respected community organization. HALS is
known for their identification and undertaking of service gaps in the community. HALS has a
strong, dedicated team, who advocates for clients in order for them to receive the best services
possible. HALS has a diverse, distinct, educated and caring board who strives to ensure the
organization is operating at its best.

       Progressive thinking, willingness to take risks and embracing new opportunities has
helped Hinton Adult Learning Society grow and expand significantly in the past five years. With
a new and revised strategic direction, HALS is confident we will meet the expectations of our
mission, vision and values.
Hinton Adult Learning Society - O/A Hinton Employment & Learning Place Strategic Plan - Hinton Employment and ...
Hinton Adult Learning Society O/A Hinton Employment & Learning Place
Strategic Plan    2019-2022

MISSION, VISION AND VALUES

Vision

   Hinton Adult Learning Society leads and inspires our community to be safe, accepting and
   inclusive.

Mission

   Hinton Adult Learning Society empowers and advocates for community members to learn
   and grow in a supportive environment. We acknowledge and reduce barriers to create an
   inclusive community where everyone feels valued, safe and involved.

Values

   The following values reflect Hinton Adult Learning Society’s core ideology:

   Quality                 Pro-active                 Inclusive                  Caring
   Dignity                 Self-Care                  Integrity                  Fair
   Non-judgmental          Holistic                   Respect                    Diversity
   Dedication              Passion                    Life-long learning         Responsible
   Responsiveness          Accountability             Team Work                  Evolving
   Initiative              Courageous                 Professional               Adaptable
   Client-Centered         Value humans equally       Empowerment
Hinton Adult Learning Society - O/A Hinton Employment & Learning Place Strategic Plan - Hinton Employment and ...
Hinton Adult Learning Society O/A Hinton Employment & Learning Place
Strategic Plan     2019-2022

STRATEGIC DIRECTION

Hinton Adult Learning Society has determined five areas to focus efforts in the next three
years. These include:
• Homelessness: In 2016, after discussion with many of our employment clients, it was
  determined that more than half of our clients were homeless, provisionally housed, or at risk
  of becoming homeless. They discussed different resources that would help make their lives
  easier. From these discussions, and a community consultation, Freddy’s Homeless
  Resource Room was developed. Freddy’s is funded by donations, grants, and other revenue.
  Freddy’s includes: Accessible Washroom and Shower, Washing Machine and Dryer,
  Kitchenette (microwave, coffee maker, tea kettle). We provide food and beverages for clients
  while using the resource room. Freddy’s has a computer with access to the internet,
  telephone, television and comfortable couches and chairs. Our goal is to build a trusting
  relationship with this vulnerable group, so we can help them first with their basic needs (food,
  clothing, shelter), followed by helping with their other needs, including social services and
  health care. Eventually, our goal is to help get these citizens into permanent housing. We
  also have a generic mailbox set up, for people to use, which is already in use by a number
  of people. We always have food available for them to take home as well, plus toiletries, some
  clothing and underwear. HALS has recently developed a full time Homelessness Coordinator
  position, to help our clients with all of their needs, as well as to ensure sustainable funding
  for the program.

• Community Adult Learning Program (CALP): Hinton Adult Learning Society has been
  facilitating CALP since 1984. This is our 35th year successfully running the program.
  Although it has gone through many changes, the vision of CALP has remained the same;
  “Changing lives through adult foundational learning in connected communities”. HALS
  strives to provide non-credit foundational learning opportunities for adults in Hinton and area.
  CALP is funded by Alberta Advanced Education. Courses, learning activities, and information
  sessions are in the following categories and offered through classes, or small groups, or one
  on one tutoring: Adult Literacy, Family Literacy, Community Capacity Building, Numeracy,
  English Language Learning, Basic Computer Skills, and Foundational Life Skills. We also
  offer Learner Support Services such as:          access to a safe and welcoming learning
  environment, access to and assistance with basic technology, Information about post-
  secondary learning, access to and assistance with learning opportunities offered by a partner
  organization, mentorship to adult learners, job search and/or resume support, assistance with
  forms, assistance and referrals to newcomers, referrals to community supports and services.
Hinton Adult Learning Society - O/A Hinton Employment & Learning Place Strategic Plan - Hinton Employment and ...
Hinton Adult Learning Society O/A Hinton Employment & Learning Place
Strategic Plan     2019-2022

• Employment: In 2015, HALS was successful in securing the employment services contract
  through Alberta Community and Social Services. We provided assistance to job seekers in
  all areas of their job search. This contract was complete in 2018, and we were unsuccessful
  with renewing it. However, we did receive the contract in Edson in November, 2018. We
  also hold the Employment Services for Persons with Disabilities and Multiple Barriers in
  Hinton. We provide workshops on employability including: resume writing, interview skills,
  cover letter development, job search, online applications, basic computer skills, essential
  skills training, assertiveness, anger control, workplace stress, etc. We also hold a weekly job
  seekers club, which is open to the public. All clients are referred thorough Alberta Supports,
  and our delivery of the programs are in the Alberta Supports offices in Edson and Hinton.
  We have also provided employment related workshops to different businesses throughout
  Hinton, GPRC and the Friendship Centre. Other employment contracts we have facilitated
  include Workplace Training and Transition to Employment Services.

• Social Services: Because of the many vulnerable people who walk through our door, HALS
  has evolved into the world of social services. We are able to fill many service gaps in the
  community. We provide advocacy for our clients, referrals to community organizations,
  computer access, PDD support, emotional support, mentorship, and general support
  services. We also developed our community kitchen, Beverley’s, because of the need to
  ensure our clients and community members were not hungry. Having services under one
  roof makes our clients feel safe, comfortable and more likely to stay and have their needs
  met.

• General Services: Hinton Adult Learning Society is a progressive organization, and is
  always looking for different ways to help make our community a better place. We have added
  many services to our organization including: Gladue Reports, Commissioner of Oaths,
  Poverty Simulation, Share Shop, Referrals and Advocacy. As we see a need in our
  community, or we feel a service will be a good fit, we will look at how we can bring it into our
  organization.
Hinton Adult Learning Society O/A Hinton Employment & Learning Place
Strategic Plan       2019-2022

HOMELESSNESS

Priority One: Homelessness Coordinator Position

 Actions                 Who Does It?         Timeline      Measurement of Success

 Secure Funding          Staff                July, 2020    Position is sustainable

 Job Description         Executive Director   April, 2019   Clear job description for
 Developed                                                  Coordinator

Priority Two: Addictions and Primary Health Intakes Completed at
Freddy’s

 Actions                 Who Does It?         Timeline      Measurement of Success

 Build relationships  Staff                   December,     Key people are on board
 with Doctors and                             2019
 Addiction
 Counsellors, and key
 AHS Staff

 Secure Funding          Staff                December,     Funding in place for care
 (supplies, staff)                            2019

 Partner with Health    Staff                 December,     Organizations are
 care organizations to                        2019          committed to providing
 provide services                                           services for our clients.
 (dentist, optometrist,
 pharmacies, etc.)

 Develop Policies and Executive Director      December,     Clear Policies and
 Procedures           and Board               2019          Procedures are in place.

April 18, 2019                                                                          7
Hinton Adult Learning Society O/A Hinton Employment & Learning Place
Strategic Plan    2019-2022

Priority Three: Open More Hours

 Actions                Who Does It?          Timeline         Measurement of Success

 Secure Funding         Staff                 July, 2020       Funding available to stay
                                                               open more hours

 Find Staff/Volunteers Staff                  September,       Staff and volunteers in place
                                              2020

 Develop policies and   Executive Director    September,       Clear policies and
 procedures             and Board             2020             procedures are in place

New ideas which may be implemented in this strategic period may include:
Life Skills Program for Homelessness
Homeless Nutritious Meals Program – possibly partnered with seniors and students – similar to
meals on wheels
Mat Program

Beyond this planning period:
Homelessness Shelter

April 18, 2019                                                                                 8
Hinton Adult Learning Society O/A Hinton Employment & Learning Place
Strategic Plan       2019-2022

COMMUNITY ADULT LEARNING PROGRAM

Priority One: Grief Recovery Method Program

 Actions                 Who Does It?       Timeline        Measurement of Success

 Marketing Plan          Staff – Mandy,     Sept. 2019      Marketing Plan is Developed
                         Candace, Deena                     and Implemented

 Build Partnerships      Staff – Mandy,     Sept. 2019      Partners have a clear
                         Candace, Deena                     understanding of the Grief
                                                            Recovery Method Program,
                                                            and community embraces
                                                            the program

 Market program to       Staff – Mandy,     July, 2020      West Central Alberta region
 West Central Alberta    Candace, Deena                     is aware of and receives
 Region                                                     Grief Recovery Training

Priority Two: Cultural Training

 Actions                 Who Does It?       Timeline        Measurement of Success

 Develop a multi-        Staff              By Sept. 2021   Program is Developed
 cultural training
 program

 Marketing Plan          Staff              December        Marketing Plan is Developed
                                            2021

 Deliver Program         Staff              Jan – July      Community is trained in
                                            2022            multiculturalism

 Annual Cultural         Staff, Board and   Sept. 2021      A successful event is
 Event                   Volunteers         and ongoing     completed

April 18, 2019                                                                            9
Hinton Adult Learning Society O/A Hinton Employment & Learning Place
Strategic Plan      2019-2022

Priority Three: Employer Supports for Sale

 Actions                Who Does It?           Timeline         Measurement of Success

 Develop Workshops      Staff                  Sept. 2019       Workshops are ready to

 Market Workshops       Staff                  December         Community is aware of the
                                               2019             workshops we can facilitate

 Facilitate Workshops Staff                    Jan 2020 and     Workshops are purchased
                                               ongoing          by businesses and
                                                                organizations

New ideas which may be implemented in this strategic period may include:
Herbs, Plants, Natural Health with Elders – wisdom being lost, social connection
Cooking and Baking – seniors share with youth – wisdom being lost, social connection
Parent Education Increase
Music Therapy
Budgeting Workshops / Financial Planning
Food Preparation Courses utilizing Community Kitchen
Seniors Learning
Drivers Training – Class 5 – AMA
Outdoor Learning – painting classes held outside
Holistic Learning
Senior/Youth Reading Program
Online GED Prep and Workplace Essential Skills Program for Stephanie to develop

Beyond this planning period:
CELPIP/IELTS Testing

April 18, 2019                                                                                10
Hinton Adult Learning Society O/A Hinton Employment & Learning Place
Strategic Plan    2019-2022

EMPLOYMENT

Priority One: Youth Employment Program

 Actions              Who Does It?         Timeline         Measurement of Success

 Secure Funding       Executive Director   Start June,      Funding is secure
                                           2019

 Secure Staff         Executive Director   Sept. 2020       Staff is hired

 Partner with other   Staff and Board      Sept. 2020       Community partnerships are
 agencies                                                   developed and MOU’s are
                                                            developed

 Implement Program    Staff                Sept. 2020       Youth are taking part in the
                                                            Program

Priority Two: Transition to Employment Services

 Actions              Who Does It?         Timeline         Measurement of Success

 Apply for RFP        Executive Director   May 10, 2019     Application is submitted on
                                                            time

 Secure Staff         Executive Director   July, 2019       Staff is hired

 Market TES           Staff and Board      July, 2019       Community is aware of the
                                                            program and want to take
                                                            part

 Implement Program    Staff                July, 2019 and   Clients are successfully
                                           ongoing          taking part in program and
                                           through 2022     are employed
                                                            Program is successful
                                                            according to guidelines set
                                                            in RFP

April 18, 2019                                                                             11
Hinton Adult Learning Society O/A Hinton Employment & Learning Place
Strategic Plan    2019-2022

Priority Three: Employment Services Hinton

 Actions               Who Does It?          Timeline         Measurement of Success

 Apply for RFP         Executive Director    August, 2020     Application is submitted on
                                             or 2021          time

 Secure Staff          Executive Director    Sept, 2020 or    Staff is hired
                                             2021

 Market Program        Staff and Board       Sept, 2020 or    Community is aware of the
                                             2021             program and want to take
                                                              part

 Implement Program     Staff                 Oct, 2020 or     Clients are successfully
                                             2021 and         taking part in program and
                                             ongoing          are employed
                                             through 2023     Program is successful
                                             or 2024          according to guidelines set
                                                              in RFP

New ideas which may be implemented in this strategic period may include:
Apply for other RFP’s as they become available
Customer Service Courses – maybe Integrated Training, or businesses pay to improve their
workplaces - develop Alberta Best type training
Workplace Essential Skills Program
Open more hours

April 18, 2019                                                                              12
Hinton Adult Learning Society O/A Hinton Employment & Learning Place
Strategic Plan   2019-2022

SOCIAL SERVICES

Priority One: Wrap-Around Services with Community Organizations

 Actions               Who Does It?         Timeline       Measurement of Success

 Develop Partnership   Staff                Start June,    Community partnerships
 Network                                    2019 and       network in place and MOU’s
                                            ongoing        are developed

 Rural Doctor          Staff                August, 2019   Doctors are part of program
 Program

 Identify Gaps         Staff and Board      Ongoing        Community service gaps are
                                                           identified and tackled

 Implement Program     Staff and Partners   Sept. 2019     Clients are provided with
                                                           community wrap around
                                                           services

 Community Report      Deena                Sept. 2019,    Community is aware of what
 on HELP successes                          20,21 and 22   HELP does and what our
                                                           successes look like

April 18, 2019                                                                           13
Hinton Adult Learning Society O/A Hinton Employment & Learning Place
Strategic Plan    2019-2022

Priority Two: Helping Those Affected by Tragedy (formerly held by VS)

 Actions                Who Does It?   Timeline        Measurement of Success

 Ensure Victim’s       Deena           May, 2019       Information is confirmed
 Services is no longer
 offering this service

 Secure Funding         Staff          July, 2020      Funding is secured

 Find Staff/Volunteers Staff           September,      Staff and volunteers in place
                                       2020

 Develop policies and   ED and Board   September,      Clear policies and
 procedures                            2020            procedures are in place

 Develop                ED and Board   September,      Community Partners are in
 Partnerships                          2020            place and MOU’s are
                                                       completed

 Implement Services     Staff          September,      Services are available to the
                                       2020            community

Priority Three: Community Meal Program

 Actions                Who Does It?   Timeline        Measurement of Success

 Secure Funding         Staff          January, 2021   Funding is secured

 Find Staff/Volunteers Staff           January, 2021   Staff and volunteers in place

 Develop Policies and ED and Board     January, 2021   Policies and Procedures are
 Procedures                                            in place

 Market Services to     Staff          January, 2021   Community advises us of
 Community                                             those who require services.

 Implement Program      Staff          March, 2021     Program is running, those in
                                                       need are being fed.

April 18, 2019                                                                         14
Hinton Adult Learning Society O/A Hinton Employment & Learning Place
Strategic Plan      2019-2022

New ideas which may be implemented in this strategic period may include:
Full time Child Care
Parent Support, Empowerment and Advocacy
Seniors Supports
Stereotype Busting – Connect – Same – Different
Help with Youth and Justice
Partner with Options HIV for LGBTQ2 Youth Supports
Volunteer Development Opportunities
Community Hub
PDD/ISL Supports
Youth Life Skills
Wrap-Around Supports for New to Canada People
Open more Hours

Beyond this planning period:
FASD Network Contract

April 18, 2019                                                             15
Hinton Adult Learning Society O/A Hinton Employment & Learning Place
Strategic Plan     2019-2022

GENERAL SERVICES

Priority One: Community Needs Assessment

 Actions               Who Does It?      Timeline       Measurement of Success

 Contact CLN for       Deena             April, 2019    CLN is contacted and willing
 Collaboration                                          to partner

 Plan the Event        Staff             Summer, 2019   Event is ready to go

 Execute the Event     Staff and Board   September,     Event is a success in the
                                         2019           community

 Compile Results       Deena             Oct. 2019      Results are ready

 Share Results         Deena             Nov. 2019      Results of needs
                                                        assessment are shared with
                                                        the community and region

Priority Two: Community Kitchen Rentals

 Actions               Who Does It?      Timeline       Measurement of Success

 Develop Prices for    Staff             Sept. 2019     Prices are determined
 Rental

 Develop Policies and Staff              Oct. 2019      Policies and Procedures are
 Procedures                                             in Place

 Market the Kitchen    Staff and Board   Oct. 2019      Community is aware of the
 to the Community                                       ability to rent our kitchen

 Rent the Kitchen as   Staff             Nov. 2019      Revenue is received for
 required                                               rental of the kitchen

April 18, 2019                                                                         16
Hinton Adult Learning Society O/A Hinton Employment & Learning Place
Strategic Plan    2019-2022

Priority Three: Invigilating Services

 Actions                Who Does It?          Timeline         Measurement of Success

 Contact                Deena                 January, 2021    Information is discovered to
 organizations in the                                          see if this is even feasible
 region to provide                                             for HALS
 information

 Develop Policies and Staff and Board         January, 2021    Policies and Procedures are
 Procedures                                                    in place

 Ensure all           Staff                   February,        Invigilating services are
 equipment, materials                         2021             arranged and ready
 and technology is in
 place

 Implement Services     Staff                 March, 2021      Invigilating services are
                                                               operating
                                                               Revenue is received for
                                                               services

  This Strategic Plan is a working document. It will be reported on at each Board meeting
   throughout the strategic period. The time periods are estimated, and will be modified as
 required. Hinton Adult Learning Society understands that changes within the organization
 may happen, and the plan will be reviewed, revised and adjusted as we progress, in order to
                  meet the growing and changing needs of our community.

April 18, 2019                                                                                17
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