How will a jobseeker's life be different under Universal Credit? - Ipsos MORI seminar with the Rt. Hon Iain Duncan Smith MP May 23 2011
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
How will a jobseeker’s life be different under Universal Credit? Ipsos MORI seminar with the Rt. Hon Iain Duncan Smith MP May 23 2011
What a jobseeker’s life is like now Nick Pettigrew and Suzanne Hall, Ipsos MORI Social Research Institute
By way of context, the general
public are not ‘feeling’ the end
of the recession: the economy is
still seen as the nation’s most
important issueIssues facing Britain: May
What would you say is the most important issue facing Britain
today? What do you see as other important issues facing Britain
today? Change
Top mentions % since Apr
Economy 55 -7
Unemployment 27 +3
NHS 26 +6
Race
relations/Immigration 26 +9
Education/Schools 20 +6
Defence/Foreign Affairs/
Terrorism 18 -4
Crime/Law and order 17 -5
Inflation/Prices
11 -5
Petrol prices/Fuel 11 +2
Base: 998 British adults 18+, 6th – 12th May 2011 Source: Ipsos MORI Issues IndexIssues Facing Britain:
Economy / Economic situation over time…
What do you see as the most/other important issues facing Britain
today? Bank
Brown
becomes
Cameron
becomes
70 PM
bailout
PM
60 Highest
score since
1992. Most
important
50 Global Recession
issue for
the first
and Russian time End of
40 Financial crisis
recession
announced
30
20 Northern
Rock
nationalise
10 d
Sub-prime
mortgage
crisis in the
0 US
May May May May May May May May May May May May May May May
1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
Base: representative sample of c.1,000 British adults
age 18+ each month, interviewed face-to-face in home Source: Ipsos MORI Issues IndexAnd two in five think things are
going to get worse…Economic Optimism Index…
Do you think that the general economic condition of the
country will improve, stay the same or get worse over the
next 12 months?
April 2011
January 2004 – April 2011
Don’t know
80
Get 3% Improve 70
Get worse
worse
60
31% Stay the same
50
42% 40
30
20
Improve
Stay
24% the same
10
0
Jan-04
Jul-04
Oct-04
Jan-05
Jul-05
Oct-05
Feb-06
May-06
Dec-06
May-07
Dec-07
Mar-08
Jun-08
Dec-08
Mar-09
Jun-09
Dec-09
Mar-10
Jun-10
Oct-10
Jan-11
Sep-06
Sep-08
Sep-09
Apr-04
Apr-05
Aug-07
Apr-11
EOI = -11
Base: 1,000 British adults 18+, 15th-17th April 2011 Source: Reuters/Ipsos MORI Political MonitorAnd we’re not the only ones who
are concerned about the
economy…FRANCE – TOP 3 WORRIES: unemployment & jobs;
poverty & social inequality; crime & violence…
Which three of the following topics do you find the most worrying in your country?
80% Unem ploym ent and jobs
Poverty and social inequality
70% Crim e and violence
Threats against the environm ent
60%
Education
Rise of extrem ism
50%
Corruption and financial or political scandals
Moral decline
40%
Im m igration control
30% Taxes
Clim ate change
20% Terrorism
Health care
10%
Maintaining social program s or the Welfare
state
Childhood obesity
0%
Nov-09 Feb-10 May-10 Aug-10 Nov-10 Access to credit
9GERMANY – TOP 3 WORRIES: poverty & social
inequality; unemployment & jobs; healthcare…
Which three of the following topics do you find the most worrying in your country?
70% Unem ploym ent and jobs
Poverty and social inequality
60% Crim e and violence
Health care
Clim ate change
50%
Corruption and financial or political scandals
Taxes
40%
Education
Rise of extrem ism
30%
Threats against the environm ent
Moral decline
20%
Maintaining social program s or the Welfare
state
Terrorism
10%
Im m igration control
Childhood obesity
0%
Nov-09 Feb-10 May-10 Aug-10 Nov-10 Access to credit
10ITALY – TOP 3 WORRIES: unemployment &jobs;
corruption & financial/political scandals; crime & violence
Which three of the following topics do you find the most worrying in your country?
80% Unem ploym ent and jobs
Crim e and violence
70% Taxes
Corruption and financial or political scandals
60%
Im m igration control
Poverty and social inequality
50%
Health care
Moral decline
40%
Threats against the environm ent
30% Education
Clim ate change
20% Maintaining social program s or the Welfare
state
Terrorism
10%
Rise of extrem ism
Childhood obesity
0%
Nov-09 Feb-10 May-10 Aug-10 Nov-10 Access to credit
11And for those out of work, then
times are tough…The impact of unemployment extends way beyond
the financial alone…
Confidence: for many, Guilt: many feel as though they have let
unemployment has damaged their their families down by being out of work.
confidence which in turn makes it They also do not like relying on their
harder for them to find work. partners and think this adds a strain on
their relationship. Younger participants are
concerned about ‘living off parents’.
Loneliness: many miss
the social side of their
work, and spend more Boredom: without the
time on their own. structure of the working
day, many feel listless
Emotional and bored – there are
Sense of self: without effects not enough things to
work, some question keep them occupied.
their place in society and
are concerned how
others might view them. Financial: luxuries (like holidays,
trips out, clothes) are the first to
Health: some speak go, but spending on food and
Frustration: many want to household goods is also
of the stress and in
keep busy but lack the decreased so money can be
a few cases
means to enable this to reserved for the essentials like
depression caused
happen, especially given bills and housing costs.
by unemployment.
their tight budgets.
Source: Consumer Focus, Investigating the needs of the recently unemployed, August 2009To illustrate…
There’s only so much I mean, sometimes you wake up in the
daytime TV you can watch morning and it takes a lot not just to turn
isn’t there? I used to wish I over and go back to sleep again
could stay at home some
days and do that instead of
going to work but the novelty For a certain amount of
wears off quickly time, I was on anti-
depressants but I’ve took
It is a bit soul destroying going for lots of myself off them … it’s just
interviews and not getting anywhere. It’s causing a lot on the stress
getting close to a year now. How could I levels because I’m stuck in
not be losing my confidence a bit? the house
It is difficult. It’s one of two catch 22 things. The I have to budget on
more jobs I don’t get the more frustrated I everything, like with
become. And then the more frustrated I become shampoo I just buy all
the less likely I am to find a job. And I know that is the cheap brands and if I
making me a nightmare to live with because I’m start running out I have
just frustrated all the time to water it down
Source: Consumer Focus, Investigating the needs of the recently unemployed, August 2009Unemployment reduces self-confidence –
and it gets worse over time
To what extent do you agree or disagree with the following
statements…?
Being out of work has reduced my self-confidence
% Agree by time out of work
Don’t know – 1% Less than 4
Strongly disagree 66
weeks
Tend to Strongly
7% agree
disagree
8% 1-3 months 61
34%
4-6 months 64
Neither
/nor 18%
7-12
months
68
Over 1 year 69
Tend to 32%
agree Never
worked
55
Base: 1,624 unemployed adults, 24 April – 13 May 2011 Source: Ipsos MORIBecause of the realities of unemployment, jobseekers
are prepared to take a number of steps to find work…
To what extent do you agree or disagree with the following
statements…?
I’m determined to do whatever it takes to find work
Strongly disagree 1% % Agree by time out of work
Don’t know – 1% Less than 4
Tend to disagree 83
weeks
3% Strongly
Neither agree
/nor 1-3 months 88
20%
36%
4-6 months 81
7-12
months
76
Over 1 year 68
39%
Tend to
agree Never
worked
60
Base: 1,624 unemployed adults, 24 April – 13 May 2011 Source: Ipsos MORIPeople are willing to work less, retrain and have
less responsibility…
Which of the following, if any, might you be prepared to
consider in order to accept a job?
% Prepared
Work less than full-time (e.g. part-time or jobshare) 68
Retrain into a new industry 62
Take a job with less responsibility 60
Take a pay cut 37
Travel more than one hour to work 30
Move home to a different location 20
Other 2
None of these 5
Base: 1,624 unemployed adults, 24 April – 13 May 2011 Source: Ipsos MORISo it’s important that the right
help and support is in place for
them build on this determination
early on, before confidence and
motivation declines…Views are polarised on experiences of using services
provided by Jobcentre Plus…
Thinking about the support available from Jobcentre Plus,
how satisfied or dissatisfied are you with the following
aspects of your visit?
Satisfied Dissatisfied
Ease of access to Jobcentre Plus services 53% 22%
Advice given by staff 37% 39%
The staff at Jobcentre Plus understand
your particular work-related situation 35% 39%
Time taken to access help/support 35% 36%
Overall experience at Jobcentre Plus 33% 40%
Outcome of your contact 29% 38%
Base: 1,332 unemployed adults who have visited a Jobcentre Plus office, 24 April – 13 May 2011 Source: Ipsos MORIAnd while three in five feel informed, around a third need
more information about the help available to them…
We would like to find out how much you know about the help
available to you whilst unemployed. Which of the following
best matches your view?
Don’t know
4% Very well
Not at all informed 10% informed
19%
Not very well 26%
informed
Fairly well
41% informed
Base: 1,624 unemployed adults, 24 April – 13 May 2011 Source: Ipsos MORIAnd this information needs to be tailored to help
them into work…
To what extent do you agree or disagree with the following
statements…? I would like advice about the kinds of sectors
that will offer good employment prospects
Strongly disagree – 2% % Agree by time out of work
Tend to Don’t know – 2% Less than 4
disagree weeks
71
Strongly
4% agree
Neither 1-3 months 70
/nor 27%
26% 4-6 months 76
7-12
months
66
Over 1 year 62
39%
Tend to
agree Never
worked
60
Base: 1,624 unemployed adults, 24 April – 13 May 2011 Source: Ipsos MORIThis is particularly important given the concern there
is around the lack of vacancies…
Thinking about the support available from Jobcentre Plus, how
satisfied or dissatisfied are you with the following aspects of your
visit…The number of vacancies advertised in Jobcentre Plus
that match your skills
Don’t know – 1%
4% Very satisfied
16% Fairly satisfied
Very 31%
dissatisfied
21% Neither satisfied nor
dissatisfied
Fairly 27%
dissatisfied
Base: 1,624 unemployed adults, 24 April – 13 May 2011 Source: Ipsos MORIWhich is a particular issue in the current economic
climate
To what extent do you agree or disagree with the following
statements…? I’m concerned that the current economic
climate will make it difficult for me to find work
Strongly disagree – 1% % Agree by time out of work
Tend to Don’t know – 1% Less than 4
disagree 80
weeks
Neither 3% Strongly
/nor 10% agree
1-3 months 87
4-6 months 85
54% 7-12
31% months
80
Tend to Over 1 year 86
agree
Never
worked
84
Base: 1,624 unemployed adults, 24 April – 13 May 2011 Source: Ipsos MORIWider barriers also need to be addressed…
Benefits trap: perception that
work (particularly low skilled) Careers not jobs:
does not pay enough to warrant people want to be able to
coming off benefits. pursue a career and to
ensure the work they
take has opportunities
for progression.
Emotional
Traditional gender effects
roles: women in
particular feel their role
is to look after their Networks of support: those
families, not work. who lack informal networks
of support can find it hard to
balance work and caring
responsibilities.
Cost of childcare: this is
perceived to be prohibitively
expensive for some – particularly
those with more than one child.To illustrate…
They need to be shown
I want to do something that how much better off
has purpose, I want to do they will be. Because at
something that will move the moment, there is no
me in the right direction incentive for them to
work.
We decided that one of us It scared me. The price [of
should work and one take childcare] was £180 a
care of the children and do week and I would think
the school run – that’s how it ‘How much am I actually
works. going to earn if I go back
into catering?’And there needs to be closer relations with
employers to help open up the vacancies there are…
They send really inappropriate
It’s a disgrace that an people who just go to
employer should be dumped interviews to get their benefits.
with a social misfit and They just want to say at the end
expected to carry that of each month that they have
person… sent X number of people for
London, employer interviews…
Manchester, Employer
They send really inappropriate On a few occasions I
people. We told them the job have had a very negative
spec, but they just send experience. You’re put on
anyone who is out of work hold for 15, 20 minutes
Manchester, employer and then cut off
London, employerThank you… For more information contact Suzanne Hall at Ipsos MORI’s dedicated Employment, Welfare and Skills research unit. E: suzanne.hall@ipsos.com T: 020 7347 3166
You can also read
