IMA COVID-19 Frequently Asked Questions - Ryerson University
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IMA COVID-19 Frequently Asked Questions
1. What will courses at IMA look like this Fall? What can I expect?
In the Fall 2020, most courses will be delivered remotely with the exception of key production
courses in Film, Photography, and Integrated Digital Option programs, as well as in F+PPCM
and Documentary Media graduate programs. These will use the blended approach in
delivery, meaning a combination of in-class and online teaching. For more about Ryerson’s
approaches to teaching with technology (blended learning, technology enhanced learning,
and online learning), please visit the eLearning at Ryerson site.
2. How will I know if the course I am taking is synchronous or asynchronous?
Instructors will use a combination of synchronous and asynchronous teaching in their
courses. They will use D2L Brightspace to post materials for students for asynchronous
delivery and will rely on Zoom for synchronous teaching. This will be explained to you in the
course syllabus and in greater detail on the first day of your class.
3. What does synchronous and asynchronous learning mean?
Synchronous learning allows you to learn at the same time with your classmates and in the
same ways. Live video streaming on Zoom or in Google Hangouts, as well as live chats in
D2L Brightspace and Jamboard in Google Suite, may be used in synchronous teaching.
Asynchronous learning allows you to learn the same material at different times from your
classmates and when it is most convenient for you. Asynchronous learning also makes it
possible for students in different time zones and from different locations to have the same
opportunities to learn.
4. I have a production class that will be partially held in-person. Am I required to
attend in-person? Will I miss important information and an opportunity to
learn?
No, you are not required to attend in-person components of the course and you will not miss
an opportunity to learn. All in-class portions of blended courses will be streamed live on Zoom
for synchronous access and/or recorded for later, asynchronous access. So, you will have
access to the same content of the lecture and studio instructions as your colleagues, minus
the hands-on experience of learning with physical technology in your hands.
5. I am an international student and/or completing my Fall 2020 in a different
time zone, will I be able to enroll in synchronous courses?
IMA programs will be offering a mix of synchronous and asynchronous virtual courses.
Asynchronous learning makes it possible for students to access the same course content and
learn at any time. To ensure inclusive remote learning opportunities for IMA students,
synchronous and in-person parts of the course will be recorded and made available for later,
asynchronous access. Students living in time zones other than Eastern Standard Time
should consult with their individual instructor to check if time zone issues may pose a problem
in successfully completing their course.6. What do I have to know to be ready for remote delivery courses?
The Centre for Excellence in Teaching and Learning created the Continuity of Learning page
for students, which covers all aspects of remote learning at Ryerson to get you started. This
page includes information and step-by-step instructions on finding your way around D2L
Brightspace, how to join online meeting or lecture, collaborating with Google Suite,
completing a test or an exam with Respondus, final exams and assessments, and additional
resources to help you in learning (free software and virtual tools, learning support services,
library support and research assistance, etc.). Please visit the Continuity of Learning page for
more information: https://www.ryerson.ca/centre-for-excellence-in-learning-and-
teaching/learning-guide/#online-meetings
7. What technology should I have to be successful in my program?
Students enrolled in the Fall courses are expected to have access to a computer and the
Internet to be able to participate in the remotely delivered courses. Information about the
minimum technology requirements (computer, computer peripherals, Internet access, and
software) to access Ryerson University’s online learning resources can be found on
https://www.ryerson.ca/covid-19/students/minimum-technology-requirements-remote-learning/
Please note that individual programs and courses may have additional requirements. This
information will be communicated to you by your instructors in your first class.
8. I need additional technical resources to participate in my virtual courses.
Where do I find them?
● The Library has various resources and services available to help students with
remote learning. It has laptops and mobile internet hotspots available (in limited
supply) for remote lending for student use within Ontario. This is a service provided
by the Ryerson Library to assist students who require access to technology in order
to complete courses remotely during COVID-19. Users will need to complete and
submit this online request form to access this program. Students who are
experiencing hardship as a result of the pandemic will receive priority.
❖ Information about the Laptop Loan Program
❖ Fall 2020 – a request form for a Library mobile internet hotspot term loan,
subject to availability. Deadline to make a request: September 4, 2020 at 12
p.m.
❖ Fall 2020 – a request form for a Library laptop term loan, subject to
availability. Deadline to make a request: September 4, 2020 at 12 p.m.
❖ Note: Requests submitted after the Sept. 4 deadline will be considered but
supplies are limited. Some laptops and mobile internet hotspots may be
returned earlier in the term, so continue to check-in with the Library.
❖ The Library also has other equipment (computer peripherals) available in
small supply for loan to students, including microphones, cameras and
tripods.
● Software to access Ryerson online resources and participate in online learning is
available to you for free: Google Suite, Microsoft Office 360 Education, and Zoom.
● Individual instructors will discuss with you course-specific software and equipment
requirements.9. Will students have the possibility of choosing the NCR/CRD to replace actual grades
in Fall 2020 as they did in Winter 2020?
No, that option will not be available; however, the deadline to drop classes without academic penalty
will be extended this term to December 7, 2020 for the fall term.
10. Will my fees be the same with remote vs. in-class teaching?
In some cases fees have been adjusted (i.e. Ancillary Fees). Fees are determined by the
Registrar's office. The fees for Fall 2020/Winter 2021 will be available on the Registrar's Fees
Detail website; students can contact the Service Hub with questions about fees. You can use
the Fall 2020/Winter 2021 Fees Detail chart to understand how fees are calculated, and what
your fees might be depending on the number of courses you take.
11. What Library resources are still available and who do I speak to about
accessing research resources for my capstone project and major
assignments?
All information about library services, including research help, appointments, loans, and
online resources is posted on the Library website:
https://library.ryerson.ca/blog/2020/05/library-resources-and-services-for-students/
Alison Skyrme and Sonny Benerjee are Subject Librarians for undergraduate and graduate
programs at the School of Image Arts. Sonny works with students and faculty in the Film
Program and Alison in the Photo Program, Documentary Media, and FPPCM. You can
contact them to help you with your research and to access important learning resources for
your capstone projects, MRPs, theses or other major assignments.
12. Where can I find important dates and deadlines to add/swap/drop courses for
Fall 2020, payment for tuition, Winter 2021 course intention?
Students can refer to the significant dates on the Undergraduate Calendar website.
13. I am registered with Academic Accommodation Support, how will I receive support
this Fall?
Academic Accommodation Support (AAS) is currently providing remote support to students.
Please refer to the FAQs on their COVID-19 Updates website and or contact your Academic
Accommodation Facilitator.
14. I am a graduate student. How will graduate studies continue virtually?
The Yeates School of Graduate Studies has created a COVID-19 Continuity site for graduate
students. Please check this site for the most updated information relating to graduate studies.
15. I am an international student. Where can I find information and critical updates
for international students?
https://www.ryerson.ca/studentaffairs/covid-19-service-updates/16. What resources are available to Image Arts students at Ryerson to help them
navigate the challenges of university life, especially on a virtual campus?
Student Success Centre at FCAD
Deploying a holistic approach to support students in their university experience, Student Success
Centre at FCAD provides students with assistance in several areas: academics, careers, health
and wellness, and extra-curricular.
Personal counselling:
Students can contact the Centre for Student Development and Counselling
Academic counselling:
For academic support, Ryerson's Tri-mentoring program matches students up with peer
mentors. The Student Learning Support Centre provides a number of services, including the
Writing Centre, that promote academic success. This centre also provides academic support
for graduate students, including graduate writing groups, MRP and thesis online workshops,
and one-on-one consultations.
Financial Assistance and Funding:
For information on financial assistance, funding, awards, CERB and OSAP visit Student
Financial Assistance Office https://www.ryerson.ca/covid-19/students/financial-assistance-
and-awards/
Job Opportunities and Career Development:
For information about on campus jobs, Ryerson’s job board and career development
resources, including help with resumes and interviewing, visit the Career & Co-op Centre. Job
opportunities for undergraduate and graduate students are also available at the Student
Learning Support Centre. Other work opportunities for graduate students include Research
Assistant, Graduate Assistant, Teaching Assistant, Lab Monitor, and Exam Invigilator.
Other:
Consider joining IMA Course Union, one of Ryerson student groups, or start a new student
group.
17. What additional resources and services are available to me in the city and the
province, and where can I find them?
Community and Social Services: Healthcare (finding a doctor, walkin clinics, medical
centres), Child/Family Services, Housing, Food, Emergency and Crisis Services, Mental
Health, Income Support and more:
○ https://www.211toronto.ca/
○ https://211ontario.ca/
Mental Health and Counseling Resources
● To speak with a trained counsellor by phone at any time, please call the Good2Talk
24/7 line for post-secondary students at 1-866-925-5454. Visit good2talk.ca for further
details.
● If you are experiencing an emotional crisis and need immediate assistance, please
contact the Gerstein Centre http://gersteincentre.org/ 24/7 Distress Line at 416-929-
5200.
● Big White Wall is an online peer-to-peer support community for mental health.
https://www.bigwhitewall.com/?lang=en-ca● Online counselling services that you may be able to use your benefits for:
○ Connect with a licensed therapist for mental health help online through Maple
https://www.getmaple.ca/providers/psychotherapist-counselling/
○ Talk with a licensed, professional therapist online through BetterHelp
http://www.betterhelp.org/
● CAMH (Centre for Addiction and Mental Health) emergency at College and Queen
locations in Toronto. CAMH webpage on Mental Health and COVID19 Pandemic
(latest news, FAQs, and coping with stress and anxiety, quarantine and isolation,
stigma and prejudice) https://www.camh.ca/en/health-info/mental-health-and-covid-19
Further Info:
Term Start-Up: Fall 2020: https://www.ryerson.ca/registrar/index/updates/fall-2020/You can also read
