Mr Samkelo Cetyiwe STUDENT RETENTION UNIT (SRU) A FIRST-YEAR EXPERIENCE (FYE) INITIATIVE - 2019 Preparation, after 2018 Exam: What you need to ...
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2019 Preparation, after 2018 Exam:
What you need to know
Mr Samkelo Cetyiwe
STUDENT RETENTION UNIT (SRU)
A FIRST-YEAR EXPERIENCE (FYE)
INITIATIVE
26 November 2018
1
Student Retention Unit (SRU)
VISION
To forge a generation of highly successful first-year students.
Purpose
To provide tailored support for the unique profile of UNISA students.
Because UNISA is an Open Distance eLearning environment,
the SRU is there as the agent that brings you (our students) closer to
the institution.
Bridging the gap between our students and the university across all
colleges.
Student
Retention
Unit
2
extended support for students entering ODeL
Providing
for the first time for the duration of their first year at Unisa
Integrating the broad range of support services to ensure timely and
relevant support for students during their first year of study
Supporting collaboration efforts between Unisa
departments and directorates to ensure effective service delivery
within the programme
3
What are we currently doing ?
Weekly emails
These emails have been designed
with the first-year student in
mind, aimed at providing
pertinent information at key
points through your student walk.
Please check your myLife email
accounts on a regular basis to
stay abreast of important
information
4
My First Year 101
MOOC
5
The FYE MOOC aims to assist
first-time entering students to
successfully transition into
Unisa
ODeL readiness tool Career Management skills
Preparation for ODeL
Academic literacy
Computer/digital literacy
Numeracy Skills Learning Management System
(LMS - myUnisa)
Library orientation
Student development
Study skills
ShadowMatch
6
My First Year 101
How to access FYE MOOC?
mooc.unisa.ac.za
Create your own log in details: click the tab on the left: “New
Account”
Join your MOOC: First click on Membership
Click “Joinable sites”
Find the “My first year 101”
Complete the MOOC
Give us feedback by completing the student survey
7
Reside far from campus or regional centres?
• Find out if there are Unisa telecentres near your
residence.
• Students may make use of the telecentres for all academic
purposes.
• E.g accessing myUnisa, e-tutors, registration, completing
the FYE101 MOOC.
8
Telecentres
The SRU has received a comprehensive list of all Unisa
telecentres
Region Number of Telecentres
KwaZulu – Natal 19
Gauteng 15
Western Cape 15
Limpopo 11
Midlands 7
Mpumalanga 4
Eastern Cape 3
9
Welcome our guest
presenter
Mr Azwianewi Maudu
Study Material
Delivery
SPMD: Operations
10Study materials delivery
SMPD: OperationsRegistration & delivery process flow
Payment &
Acceptance Study material
Application registration
finalised request trigger Study material delivery
Pick & Shipping
Counter SAPO Courier
Success factors: Success factors: Success factors:
• Valid and correct phone numbers • Valid and correct phone numbers • Correct delivery address
• Consignee to collect from the counter • Consignee to collect from the • Valid and correct phone
upon receipts of an sms and within retail post office numbers
stipulated time frames “DBN & • Consignee availability to
PMB within 5 working days.
• SAPO requirements for
collections i.e. ID receive
Sunnyside & Florida within two
working days
• Valid student numberConstrains/Challenges
Incorrect addresses or recollected
Consignee
• Delayed materials & returns/waste to courier depots/ to UNISA
Invalid phone numbers/always
on voice mail
• Delayed materials & returns/waste to courier depots/ to UNISA
Consignee not available • Delayed materials & returns to courier depots/ to UNISA
Non collection by Consignee • Delayed materials & returns to returns/waste to UNISA
Follow up processes/channels
Student number:
www.postoffice.co.za
www.skynet.co.za
www.katlegoint.co.za
•
• Only 5 days after finalised • Only 7 days after finalised Only 6 days after finalised
registration/ payment
despatch@unisa.ac.za
registration/ payment registration/ payment
confirmed confirmed
confirmedWelcome our guest
presenter
Ms NH Mabuza
Student Funding
Division
14DIVISION STUDENT FUNDING
NH Mabuza
Student Retention PresentationDSF MANDATE • The Division Student Funding (DSF) administers funds in the form of; External Bursaries NSFAS Scholarships
…DFS MANDATE
Internal funding
• to students who are academically deserving and
financial needy.
• These funds are allocated based on the criteria
set out by the sponsors/ Donors.
There has been substantial increase of funding
available to students in the past years. The recent
announcement of fee free education by the then
President also increased the funding pool.External Bursaries • Bursaries are divided into the following categories: Government Bursaries: These are bursaries provided by National and Provincial Government Departments: Cooperate Bursaries: De beers, Telkom, Edward Lekganyane; etc. SETA Bursaries: These include ETDP Seta, MICT seta etc. Students apply directly to Donors/Sponsors
NSFAS • NSFAS is funding provided by the government to assist financial needy yet academically deserving students studying at Higher Education Institutions. • Following the announcement by the then President Jacob Zuma, students entering for the first time in 2018 at Universities are awarded grants and not loans
…NSFAS • Criteria for NSFAS Funding – 2018 Students – Household income of R350 000.00 per annum – Academically deserving – Studying for a formal qualification • Criteria for NSFAS Funding - Students prior 2018 – Household income of R122 000.00 per annum – Academically deserving – Studying for a formal qualification • Students apply directly to NSFAS.
NSFAS Funders • NSFAS Funders: These bursary funds are channeled through NSFAS. • These include Funza Lushaka, Nat Skills, Disability, Nedbank, Social Development etc. Students apply directly with NSFAS
New Funding Model Student Centered Model • Central Application System (CAS). • All students to apply through to NSFAS directly. • Student s apply only once. • Funding awarded for the entire qualification. • Funds follow a student • Students have direct relationship with NSFAS
Internal Funding • Unisa makes funds available to students who are academically deserving and financially needy. • Unisa Funding include the following: Merit Bursary Council bursary
…Internal Funding
Post graduate Bursaries
This is for students who are registered for Honours,
Masters and Doctoral studies;
It covers tuition, and research related activities such as
Editing, field work etc.;
Students must have passed the proposal module to be
eligible for funding
All these bursaries are subject to the availability of funding
and budget approval by councilScholarships • These are mainly for post graduate students • These covers Tuition and research activities such as editing, binding etc. • The Unisa international office administers international scholarships
SUCCESSES • Funding available to students has grown drastically over the years. • DSF successfully administered over a billion in 2018. • DSF funded approximately 95 000 students in 2018.
Challenges • Demand versus supply is a huge problem as more funding is required to assist all students in need of funding • Insufficient allocation of funds leaving students outstanding debt • Outstanding documents from students remain our biggest concern • Changing of contact details by students. This includes addresses and cellphone numbers
…Challenges • The NSFAS Student Centred Model provided challenges that led to some students struggling especially with the allowances through Sbux. • Late funding decisions by NSFAS • Lack of integration between NSFAS and Unisa • Unisa timelines i.e. registration differ from other institutions leading to challenges to meet deadlines from donors as well as acquiring necessary bursary documentation
THANK YOU
Welcome our guest
presenter
• Mr Kagiso Mekoa
• Student counsellor
• Unisa Florida Campus
• mekoake@unisa.ac.za
30Time to reflect 2018 -2019
Achievements
vs RegretsCounting the costs • When you look back, what do you see? • Could you have done better? • Are you proud of the outcome? • Is all lost? • Should I change my path? • What is it worth it? • Where can I improve? • Lessons learnt
Time to take stock
Successes and Failures
Failures/Challenges Success/Achievements
• I failed some (Most) • I managed to pass some
• Where did I lack? What did I modules
miss? • What did I do best? Can I
• What do I need to improve? springboard from there?
• Is there still hope for me? • Can this be my foundation/
Can I buil from thisWhere to from here??
Re-Focus, Re Planning, Back to drawing
boardThere is still hope for me • Better planning • Better Time management (Time table) • Reducing the workload • Breaking tasks in smaller chunks • Set Priorities (What matters most, Is it necessary) • Acknowledging the lacks and weaknesses • I can ask for help • I can do it better next time • Have the courage to say NO
Way forward
Come 2019 Bring it on
Mr Kagiso Mekoa Student counsellor Unisa Florida Campus mekoake@unisa.ac.za
41
What are your thoughts?
Please complete the
‘Survey’
and tell us what you thought of this broadcast
42For any further information on the mentioned
student support initiatives
Please contact the SRU at
fye@unisa.ac.za
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