In this issue A chance to win $1,000 New Internet Banking features Improved ATM access - Newcastle Permanent

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In this issue A chance to win ,000 New Internet Banking features Improved ATM access - Newcastle Permanent
Winter Magazine – 2017

In this issue
A chance to win $1,000
New Internet Banking features
Improved ATM access
In this issue A chance to win ,000 New Internet Banking features Improved ATM access - Newcastle Permanent
win!

Dear Customers,
Hello again from all of us here at Newcastle Permanent! We have been working hard
to deliver the best possible products and services for you.
In February we launched a new range of savings and transaction accounts. These
included a basic transaction account for people who want an account with no account
keeping fees, card access and a simple fee structure. We also developed a new savings
                                                                                                                                                                   Your chance to win $1,000!*
account with card access for people who are active savers. By introducing these new                                                                                Upgrade your passbook to a Visa Debit card during July
accounts, we now have an improved range of products and services available for                                                                                     and August and you’ll go into the draw to win $1,000.
you. The new products (as well as many others) can also easily be opened online at                                                                                 With a Visa Debit card you can access your money
newcastlepermanent.com.au                                                                                                                                          through ATMs and at millions of locations worldwide
                                                                                                                                                                   where Visa is accepted. Plus, there’s the added
We continue to adapt to our customers’ changing banking preferences through                                                                                        convenience of securely paying bills online and
ongoing development and improvement of our digital sales and service capability.                                                                                   over the phone using your own money.
After many months of development the launch of our fully upgraded, state-of-                                                                                       Call 13 19 87 to upgrade to a Visa Debit card and
the-art Internet Banking platform is just around the corner. The new platform                                                                                      you could be $1,000 richer!
uses the latest technology and has a range of new features to make online banking
easier than ever. All customers currently registered for internet banking will move to
the new platform once it launches. Our mobile banking apps will also be updated
at the same time. Be sure to read the internet banking article in this newsletter or visit
newcastlepermanent.com.au/coming-soon for more information.
We are currently working with BPAY® to implement a ‘real time’ payments service called
Osko by BPAY. This means you will be able to send and receive payments with funds
available almost immediately, even on weekends – no more waiting! You’ll also be able
to receive payments using your mobile phone number or email address rather than having
to remember your BSB and account number. We’ll give you more information on how to
start using Osko by BPAY later this year.
Branches and ATMs remain a vital part of delivering services to you, however as customer
banking preferences change, we will need to ensure they evolve and are located in areas of
high customer demand. Newcastle Permanent still has more branches and ATMs than any
other financial institution in the Hunter including all the major banks. Plus, you can access
Westpac group ATMs if you are unable to locate a Newcastle Permanent ATM.
                                                                                                                                                                   Want convenient ATM
Although the way people do their banking may change over time, one thing that will
never change is our belief that our customer-owned banking model delivers better value
                                                                                                                                                                   access, Australia-wide?
banking than the aggressive, profit-focussed cultures of the major banks. Newcastle                                                                                With access to over 3,000 ATMs Australia-wide, our
Permanent is 100% owned by you, our customers, not shareholders, so all the value we                                                                               Westpac Group ATM arrangement^ makes it easier
create is shared only with you and your community.                                                                                                                 than ever to access your money if you’re unable to find
                                                                                                                                                                   a Newcastle Permanent ATM. Using a Westpac ATM is
Thank you for being a valued customer of Newcastle Permanent. We look forward to
                                                                                                                                                                   just like using a Newcastle Permanent ATM, so it doesn’t
continuing our mission to help you achieve financial success and build successful and
                                                                                                                                                                   matter if you’re in Newcastle, Narrabri or Noosa Heads –
vibrant communities in the regions we serve.
                                                                                                                                                                   we’ve got you covered.
Warmest regards,
                                                                                                                                                                   Head to newcastlepermanent.com.au/locateus to find
                                                                                                                                                                   the ATM closest to you.

                                                                                                                                                                                                            We like to help the environment, so this newsletter is
                                                                                                                                                                                                            manufactured and printed meeting the international
                                                                                                                                                                                                            standard ISO 14001 for environmental management.
Terry Millett                                                                                                                                                                                               The paper also comes from sources certified under
Chief Executive Officer                                                                                                                                                                                     the Forest Stewardship Council ® - FSC®

Here’s some information for you: Newcastle Permanent Building Society Limited ACN 087 651 992. Australian Financial Services Licence/Australian Credit Licence 238273.*Newcastle Permanent Visa Debit Cards are subject to approval. Terms and Conditions apply.
Competition opens 01/07/2017 and closes 31/08/2017. Prize will be drawn 13/09/2017. NSW Permit No. LTPS/17/13425. ^ATMs include both Newcastle Permanent branded and Westpac Group ATMs. Westpac Group ATMs are the network of ATMs operated by Westpac
Banking Corporation, St. George Bank, Bank SA and Bank of Melbourne.
In this issue A chance to win ,000 New Internet Banking features Improved ATM access - Newcastle Permanent
Our new online banking experience is coming soon!
We’ve listened to your feedback and created a fresh new                                                                       What’s coming?
look for our Internet Banking and Mobile Banking apps.                                                                        User-friendly design
With improved functionality, we’re making it easier than                                                                      You’ll enjoy a new user-friendly design from
ever for you to manage your banking, whenever and                                                                             the moment you visit the logon screen.
wherever you are.                                                                                                             Fully responsive
Our mobile apps have also been given a makeover and                                                                           New look Internet Banking will work seamlessly
will include a host of new features including a four-digit                                                                    across your preferred device.
PIN logon, Quick Balance function, the ability to add new                                                                     Greater control
billers and payees and make future dated payments.                                                                            The flexibility to increase or decrease your daily
These enhancements are just the start! We will continue                                                                       payment limits.
to introduce more moving forward.                                                                                             Enhanced security features
Keep checking Internet Banking and our website                                                                                Updated security including the ability to block your
newcastlepermanent.com.au/coming-soon for                                                                                     card if you have temporarily misplaced it, for example.
more details.                                                                                                                 Plus more great features!

                                                                                                                                                                                     Shop with
                                                                                                                                                                                     confidence
                                                                                                                                                                                     Did you know that using your Newcastle
                                                                                                                                                                                     Permanent Visa card to perform a Visa
                                                                                                                                                                                     payWave transaction can help to lower
                                                                                                                                                                                     the risk of fraud on your account? Not
                                                                                                                                                                                     only do you keep hold of your card
                                                                                                                                                                                     throughout the entire transaction, but
                                                                                                                                                                                     each transaction is instantly processed
                                                                                                                                                                                     with a unique transaction code reducing
                                                                                                                                                                                     the risk of card skimming and counterfeit
                                                                                                                                                                                     fraud. There’s also the added protection
                                                                                                                                                                                     of Visa’s Zero Liability Policy*.
                                                                                                                                                                                     To read more visit
                                                                                                                                                                                     newcastlepermanent.com.au/visa-services

*Visa’s Zero Liability policy covers Australian and New Zealand issued cards and does not apply to ATM transactions, transactions not processed by Visa or certain commercial credit card transactions.
In this issue A chance to win ,000 New Internet Banking features Improved ATM access - Newcastle Permanent
Congratulations to the
                                                                                                                                            following branches on these
The most exclusive                                                                                                                            milestone anniversaries!
                                                                                                                                                Green Hills: 40 years
shopping experience                                                                                                                          Raymond Terrace: 40 years
                                                                                                                                                 Morisset: 35 years
No more looking for a car spot, waiting in                                                                                                     Jewellstown: 35 years
                                                                                                                                                  Dubbo: 1 year
line or juggling multiple bags through the
crowd. Head online and shop like a VIP
anywhere, anytime with a Newcastle
Permanent Visa card. With the
added protection of
Visa’s Zero Liability
Policy* and the
convenience of
Visa Checkout,
you can enjoy the
most exclusive
of shopping
experiences –
every time#.                                                                                                                                                                  Get to know your local
                                                                                                                                                                               Branch Managers!
                                                                                                                                                                    Name: Melissa Gardiner

             Superannuation contribution                                                                                                                            Branch: Green Hills
                                                                                                                                                                    How long have you been working at Green Hills?
             limits are changing                                                                                                                                    I’ve been at our Green Hills branch for over two years
From 1 July 2017, the limits for superannuation will change to $25,000 before                                                                                       now, and have worked with Newcastle Permanent for
tax and $100,000 after tax per year. These new limits include compulsory                                                                                            almost 12 years in total.
employer contributions.                                                                                                                                             What do you like best about working at Green Hills?
These changes may affect any additional contributions or salary sacrifice plans                                                                                     Green Hills is a fast developing area with good growth
that you have in place, so it’s important to speak to a professional if you need advice+.                                                                           potential. Our branch is in the Stockland Shopping
                                                                                                                                                                    Centre, which has recently undergone a transformation
If you need a hand with your superannuation, our qualified and experienced                                                                                          and is bringing lots of new customers to the branch. My
financial advisers are here to help. We can guide you through the changes and                                                                                       team and I are especially excited about all of the new
help you to achieve your financial goals. To arrange an appointment, simply email                                                                                   shopping opportunities we will have!
financialplanning@npbs.com.au or call 13 19 87.
                                                                                                                                                                    What does a day in the life of Green Hills Branch
                                                                                                                                                                    Manager look like?
                                                                                                                                                                    We are a busy branch, so we try to create a fun and
                                                                                                                                                                    friendly environment for our customers and staff. I love
                                                                                                                                                                    working in such a fast paced branch – I handle a lot of
                                                                                                                                                                    Personal Loan applications that help our customers
                                                   Get your savings rolling!                                                                                        achieve their dreams of new cars, holidays and
                                                   Our new Smart Saver Account is the flexible way to                                                               renovations. In our down time we love to talk about
                                                   help you reach your savings goal faster.                                                                         the latest movies and TV shows, and we especially
                                                                                                                                                                    love to celebrate birthdays and other milestones with
                                                   Simply grow your monthly balance by $150, or $10 if                                                              a caramel mud cake!
                                                   you’re under 25 years of age, and make no more than
                                                   2 withdrawals in that month and you’ll be rewarded                                                               Name three fun facts about you.
                                                   with high interest^.                                                                                             1. I have four fur babies; two dogs (Zhanna Babana
                                                                                                                                                                       – Yorkshire Terrier and Senator Pixel Skeevenson –
                                                   You’ll also enjoy:                                                                                                  Chihuahua) and two cats (Benedict CumberCat
                                                      No monthly account keeping fees;                                                                                 and Sophie Puffin Gardiner – both Ragdolls)
                                                      Worldwide access with our Visa Debit card#; and                                                               2. I have a black belt in Taekwondo (I haven’t trained
                                                      The convenience of managing your money                                                                           for quite some time though)
                                                      24/7 via Internet and Mobile Banking.                                                                         3. I recently built a new home in Gillieston Heights
                                                   To open a Smart Saver Account, simply visit                                                                         and I’m looking forward to having our pool installed
                                                   newcastlepermanent.com.au or your local branch.                                                                     next month.

                      Here’s some more information for you: Newcastle Permanent Building Society Limited ACN 087 651 992. Australian Financial Services Licence/Australian Credit Licence 238273. *Visa’s Zero Liability policy covers Australian and New Zealand
                      issued cards and does not apply to ATM transactions, transactions not processed by Visa or certain commercial credit card transactions. You should notify us promptly of any unauthorised Visa card use.#Newcastle Permanent Visa Debit cards
                      are subject to approval and can be used wherever Visa is accepted worldwide. +This information does not constitute advice and has been prepared without taking into account your objectives, financial situation or needs. Before acting on any
                      advice, you should consider the appropriateness of the advice having regard to your personal circumstances. ^Terms and Conditions apply. Interest is earned for every calendar month that your Smart Saver Account closing balance on the last
                      day of the month is at least $150 higher, or $10 higher if under 25 years of age, than the opening balance on the first day of that month (excluding any amounts of interest earned on the account in that month) and no more than 2 withdrawals
                      have been made from the account during that month. You and any other account holder of your Smart Saver Account must be under 25 years of age as at the last day of that month to be eligible for the reduced deposit requirements.
In this issue A chance to win ,000 New Internet Banking features Improved ATM access - Newcastle Permanent
As the major sponsor of Surf Life Saving within our        Hunter Surf Life Saving
 region, we’d like to congratulate twelve of Surf Life      Kaitlyn McMahon – Cooks Hill SLSC
 Saving’s best young life savers who were recently          Jayden Wright – Redhead SLSC
 named Newcastle Permanent Junior Surf Life Savers
 of the Year 2017. Recipients of the award are chosen       Surf Life Saving Central Coast
 for their passion towards competition and dedication       Skye O’Mara – Terrigal SLSC
 to their community - including training, surf education    Hayden Doyle – Ocean Beach SLSC
 and fundraising.                                           Surf Life Saving Lower North Coast
 The 2016/2017 surf life saving season might be over, but   Kady Trittan – Forster SLSC
 these bright young stars continue to work hard off the     Kynan Witherow-Strutt – Pacific Palms SLSC
 beach. They are currently working on some exciting
 initiatives including environmental and accessibility      Surf Life Saving Mid North Coast
 programs, ready for the 2017/2018 season.                  Elizabeth Duffy – Port Macquarie SLSC
                                                            Kye Gill – Wauchope Bonny Hills SLSC
 Congratulations to the following award winners!
                                                            Surf Life Saving North Coast
 For information on our other sponsorship programs,         Ashleigh Slater – Woolgoolga SLSC
 visit newcastlepermanent.com.au/community                  Nicholas Bulloch – Coffs Harbour SLSC

                                                            Surf Life Saving Far North Coast
                                                            Matilda Shirley – Byron Bay SLSC
                                                            Cooper Taylor – Cabarita SLSC

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In this issue A chance to win ,000 New Internet Banking features Improved ATM access - Newcastle Permanent
Find as many of the words listed below as you can...
                                                                                         Q. How do you make
                                                                                                               a strawberry shake?
                                                                                                 A. Put it in the freezer.
E   R    Q     L   H   J   J   C   T   U     B    K    I    K     T
                                                                                           Q. What is a vampire’s
X   B    S     K   O   C   E   C   H   L     A    T    S    N     O                                               favourite fruit?
                                                                                                    A. A neck-tarine!
T   N    R     C   E   A   A   N   U   R     E    B    A    W     C
                                                                                        Q. What school subjec
I   B    L     A   C   K   B   E   R   R     Y    R    O    A     I                                               t is the fruitiest?
                                                                                         A. History – because it
U   S    R     T   X   V   B   G   P   Y     R    S    G    T     R                                                is full of dates!
R   R    T     Z   I   E   C   N   X   U     X    Y    N    E     P                         Q. What fruit teases yo
                                                                                                                       u a lot?
                                                                                              A. A Ba na..na..na..na.
F   P    J     R   R   U   N   O   C   V     Y    L    A    R     A                                                      .na!
N   H    E     R   A   E   R   K   R   R     X    U    M    M     K                   Q. Why did the banana
                                                                                                                go to the doctor?
                                                                                          A. Because it wasn’t pe
O   B    Y     A   M   W   C   F   D   A     N    O    M    E     L                                                 eling well.
I   H    P     I   R   A   B   O   I   A     N    N    T    L     T                        Q. Why did the orange
                                                                                                                       stop?
                                                                                                A. It ran out of juice!
S   U    L     D   L   L   G   E   N   W     I    G    H    O     A
S   A    U     B   L   R   A   A   R   G     I    H    E    N     P                           Q. What kind of shoes
                                                                                                                    are
                                                                                              made from banana pe
A   S    U     Z   A   V   N   B   H   R     H    K    Y    Z     P                                               els?
                                                                                                    A. Slippers!
P   E    L     P   P   A   E   N   I   P     Y    X    P    T     L
                                                                                        Q. What is a ghost’s fa
Q   G    E     Z   B   C   H   E   R   R     Y    D    A    T     E                                             vourite fruit?
                                                                                                 A. Boo-berries
APPLE              BLUEBERRY       LEMON                PEACH
APRICOT            CHERRY          LIME                 PEAR
BANANA             DATE            MANGO                PINEAPPLE                   What a
BLACKBERRY         GRAPE           ORANGE               STRAWBERRY
BLACKCURRANT       KIWIFRUIT       PASSIONFRUIT         WATERMELON
                                                                                    hoot!

               Recipe
                to tr y!
                                   Watermelon fruit ‘pizza’
                                       Looking for a healthy dessert that’s fun for little hands to make? Look no further!
                                         This watermelon fruit ‘pizza’ is an easy way to delight even the fussiest of eaters.

                                            Ingredients (makes 6 slices):
                                             1/2 cup ricotta
                                              1/4 cup softened cream cheese
                                               1 tablespoon honey
                                               1/2 teaspoon vanilla
                                                Large watermelon slice, approximately 2.5cm thick
                                                Berries, kiwifruit, banana – have fun and pick any fruit you like for the topping!
                                               Fresh mint, for garnish
                                               Toasted coconut, for garnish
                                              Directions:
                                            1. Find a small bowl and mix the ricotta, cream cheese, honey and vanilla together.
                                           2. Spread the mixture onto a slice of watermelon and add your toppings of choice.
                                         3. Sprinkle mint and coconut on top.
                                       4. Cut into slices and enjoy!
In this issue A chance to win ,000 New Internet Banking features Improved ATM access - Newcastle Permanent
Join us at    facebook.com/charitablefoundation

Newcastle Permanent Charitable Foundation
has provided more than $1.6 million in grants
over the past 12 months to not-for-profit and
community organisations across regional
New South Wales.
The grants have been used to fund more than
30 vital projects and initiatives supporting the
health and wellbeing of those in need, achieving
better life outcomes for young people and
improving the social connectedness of
our communities.
Since 2003, we’ve provided more than
$16.5 million for more than 400 projects.
Some recent highlights include:

Sunnyfield launches                                                               Wangarang Industries hosts                               The Shepherd Centre’s
Fitability                                                                        first Women’s Shed in NSW                                TSC Connect
People living with a disability in the New England                                Women from Orange and the surrounding region             Children with hearing loss in rural and
region now have access to Fitability, a sports and                                will have a safe, supportive space to make social        regional areas will now have much easier
social inclusion program. Fitability creates social                               connections and learn new skills such as working         access to world class early-intervention
access for people with an intellectual disability                                 with power tools and general home maintenance            services via The Shepherd Centre’s
and educates young people to increase respect                                     and repairs.                                             TSC Connect Online Portal.
and inclusion of people with disabilities.
                                                                                  This will help reduce the social isolation               The innovative platform provides a “virtual-
The Charitable Foundation provided a grant of                                     experienced by older women in regional areas.            face-to-face” solution to reach families unable
$30,000 to help Sunnyfield expand the Fitability                                                                                           to regularly travel long distances. This was
                                                                                  Wangarang Industries plans to prepare the
program to cater for over 180 participants across                                                                                          made possible by a $106,700 grant from the
                                                                                  shed for use with a grant of $50,000 from the
regular sports days. Sunnyfield will also hold                                                                                             Charitable Foundation.
                                                                                  Charitable Foundation.
an annual Sports Gala, hosting participants of
varying abilities from across the New England
and North West.

Do you know an important community project that needs funding?
The next round of applications for grants closes on 16 October 2017.
For more information visit newcastlepermanent.com.au/charitablefoundation
Newcastle Permanent Community Foundation Company Limited ABN 79 092 437 379 as Trustee for Newcastle Permanent Charitable Foundation.
In this issue A chance to win ,000 New Internet Banking features Improved ATM access - Newcastle Permanent
Access your money when
          you travel with Visa
                                       With a Visa Debit card you can access your
                                          money whenever, wherever you are#

newcastlepermanent.com.au/access
Here’s some more information for you: # Newcastle Permanent Visa Debit cards are subject to approval and can be used wherever Visa is accepted worldwide.Newcastle Permanent Building Society Limited ACN 087 651 992, Australian Financial
Services Licence/Australian Credit Licence 238273. You should consider the Terms and Conditions. Fees and Charges may apply.
In this issue A chance to win $1,000 New Internet Banking features Improved ATM access - Newcastle Permanent In this issue A chance to win $1,000 New Internet Banking features Improved ATM access - Newcastle Permanent
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