Information about the coronavirus in Germany - We take care of you! - Care Concept
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We take care of you! Information about the coronavirus in Germany
Table of contents CONTENTS PAGES Regulations in each of the federal 3-4 states Offers for 5 international students Hygiene instructions 6 What should you do if you show any 7 symptoms? Health insurance coverage 8 Contact information 9 Glossary 10 Service 11
Regulations in each of the
federal states
FACE MASK OBLIGATION REGULATIONS
Baden-Württemberg ✓Public transportation + retail
Bavaria ✓Public transportation + retail
Berlin ✓Public transportation + retail
Brandenburg ✓Public transportation + retail
Bremen ✓Public transportation + retail
Hamburg ✓Public transportation + retail
Hesse ✓Public transportation + public spaces in
✓shops, banks and post offices
Mecklenburg-Western Pomerania ✓Public transportation + retail
Lower Saxony ✓Public transportation + retail
North Rhine-Westphalia ✓Public transportation + retail
Rhineland-Palatinate ✓Public transportation + retail
Saarland ✓Public transportation + retail
Saxony ✓Public transportation + retail
Saxony-Anhalt ✓Public transportation + retail
Schleswig-Holstein ✓Public transportation + retail
Thuringia ✓Public transportation + retail
MINIMUM DISTANCE TO OTHER IN METERS
PEOPLE
Nationwide 1.5
MEETING WITH OTHER PERSONS REGULATIONS
IN PUBLIC
Nationwide ✓ With relatives of another household
Except
Brandenburg ✓ Up to ten people from different
✓ households are allowed to meet
Saxony-Anhalt ✓ Up to five people from different
✓ households are allowed to meet
3
Regulations in each of the
federal states
CURFEW REGULATIONS
Nationwide X No curfews
ENTERING GERMANY FROM REGULATIONS
ABROAD
Nationwide ✓ Permitted, but 14-day quarantine
✓ required
Except Lower Saxony ✓ Permitted, no quarantine required
4Offers for
international students
KfW student loan
The corona crisis may also lead to financial bottlenecks at the moment for students.
For this reason, the federal government has decided to temporarily offer interest-
free KfW student loans.
Regulations
Starting on June 1, 2020, foreign students can apply for a loan if they are
registered at a German address; funding starts on July 1, 2020 at the
earliest.
Applications can only be submitted until February 15, 2021 with financial
support starting on March 1, 2021.
The monthly payout is € 650.
The age limit is between 18 and 44 years old.
The student loans can be applied for temporarily interest-free.
The loan is not dependent on your own income or that of your parents.
Proof of studies is required.
Collateral is not required.
Repayments can be arranged flexibly.
The student loans have no influence on BAföG benefits.
Further information and online applications are available here www.kfw.de.
5Hygiene instructions
You can protect yourself and others!
Wash your hands
Clean your hands regularly and thoroughly with soap for at least
20 seconds, especially after coughing, sneezing and visiting public
spaces.
Coughing and sneezing etiquette
Cough or sneeze into a tissue or the crook of your arm.
Make sure to keep at least 1.5 meters distance from other
people while doing so.
Avoid close contact
As far as possible, avoid close contact with others while
saying hello or good-bye. This also includes avoiding shaking
hands and giving hugs.
Don't touch your face
Do not touch your face with unwashed hands.
Take special care to keep your hands away from your eyes, nose
and mouth.
Keep your distance
- Maintain a distance of at least 1.5 meters from other people.
1,5 M This is especially important if they show cold symptoms.
6What should you do if you show
any symptoms?
This is what you should do if you show noticeable coronavirus
symptoms:
General practitioner
Do you have mild symptoms such as a cough and sore
throat and belong to a risk group, or have you had contact with
people who are already infected? Call your general practitioner
and explain your symptoms. S/he will discuss any necessary
further measures with you. Please don't simply go into the
practice.
Medical on-call services
If your general practitioner is not available or you do not yet have
one, the medical on-call services number is toll free and available
24/7 at 116 117.
Medically trained staff will answer all your questions and help you
find the right contact person(s).
Emergency
Only in the case of a real emergency should you call the
emergency number 112 and explain your symptoms.
7Health insurance coverage
You are abroad and need health insurance coverage?
We can help you!
I am a student or an au pair in Germany or Austria, I can currently not travel
back to my home country due to the corona crisis and my health insurance
expires. Can you help me?
We can also offer you suitable products for this case. Please contact us immediately
at +49 228 97735-44 or vertrieb@care-concept.de. Our customer advisors will be
happy to help you.
I have further questions, who can I contact?
If you have any questions about your insurance coverage, you can contact our
Customer Service Center during our opening hours on +49 228 977 35-0.
Questions and answers about your health insurance coverage with us:
Does my insurance cover apply if I am infected with corona virus?
Within the scope of our tariff benefits, our international health insurance protects
you, as with other illnesses, also in the event of an infection with the coronavirus.
The classification of coronavirus as a pandemic by the World Health Organization
does not affect the coverage of a coronavirus infection. The classification also has no
effect on the acceptance of your application. Please note that if symptoms and
complaints of the disease have already occurred before you apply for insurance, this
is considered a pre-existing condition and therefore cannot be included in the scope
of benefits.
What happens if I cannot start my (return) journey due to a quarantine
situation?
Since a quarantine situation does not constitute an illness, it is not covered by our
insurance.
8Contact information
Important emergency numbers
Medical emergencies can happen without warning at any time of day or night. There
are various emergency numbers in Germany that you should remember or save on
your mobile phone so that they are always on hand.
Police - 110
You should dial this number if you need help from the police in an accident or
emergency situation. You should also dial this number if you see that other people
in your vicinity are in such a situation.
Fire department and ambulance services - 112
In the case of medical emergencies or a fire, you should dial this number and tell the
agents on the phone the emergency location and the reason for your call. Again,
you should also dial this number if you see that others are in an emergency
situation.
Medical on-call services – 116 117
If you need medical advice regarding pain at night or on the weekend, you can
obtain it by calling 116 117. In emergencies, however, you should always call the
emergency number 112.
Crisis line– 0800 1110111 und 0800 1110222
You can dial these numbers if you need help and consultation regarding concerns,
hardships and crises. Volunteers are available for you day and night, happy to
help you. Your call can of course remain anonymous.
Additional contact information
International office at your college or university
Are you unsure about how your studies in Germany will proceed?
Your college’s/university’s international office helps international students in all
matters concerning their studies. You can find the contact details on the website of
your college or university.
Robert Koch Institute
Do you have further questions regarding the coronavirus? You can find all important
information about the virus on the website of the Robert-Koch-Institut.
9Glossary
ENGLISH GERMAN
Allergy Allergie
Cold Erkältung
Cold with runny nose Schnupfen
Cough Husten
Disease/illness Krankheit
Doctor Arzt
Drug/medication Medikament
Emergency Notfall
Emergency number Notrufnummer
Fever Fieber
Pharmacy Apotheke
Fire department Feuerwehr
Flu Grippe
General practitioner Hausarzt
Headaches Kopfschmerzen
Health insurance Krankenversicherung
Inflammation/infection Entzündung
Insurance card Versichertenkarte
Pain Schmerzen
Pharmaceuticals/drugs/medicine Arzneimittel
Police department Polizei
Prescription Rezept
Sneeze Niesen
Sore throat Halsschmerzen
Vaccination Impfung
Waiting room Wartezimmer
I have to see a doctor. Ich muss zum Arzt.
I've been showing some unusual Ich habe auffällige Symptome.
symptoms.
I think I have the coronavirus. Ich glaube, dass ich das Coronavirus habe.
I'm in pain. Ich habe Schmerzen.
10Service
Do you still have questions regarding insurance coverage?
We would be happy to help you!
+49 228 / 97735-44
@ vertrieb@care-concept.de
www www.care-concept.de
facebook.com/CareConceptAG
instagram.com/CareConceptAG
Care Concept AG
Postfach 30 02 62
53182 Bonn
Germany
DISCLAIMER
Care Concept AG assumes no responsibility for the
topicality, correctness, completeness or quality of the
information provided. Liability claims against Care Concept
AG related to tangible or intangible damage caused by the use
or non-use of the information provided or by the use of incorrect
or incomplete information are excluded as a matter of principle,
unless it can be proven that Care Concept AG acted with intent
or gross negligence.
As of May 28, 2020
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