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Thank you for joining us!
Dear Colleagues,

Thank you for joining us for our second CareFactor Pitch Day.

CareFactor’s mission is to use the principles of innovation science to improve the lives of the elderly and frail in
our communities. CareFactor delivers an accelerated program of growth and learning with access to mentors,
community and networks in aged care, technology, marketing, investors and capital raising. CareFactor
provides skills, resources and support for aged care start-ups, entrepreneurs and intrapreneurs. Supported by
major sponsor Telstra Health along with program sponsors – ACSA (Aged & Community Services Australia),
Paynters, Sprint VC, Redchip and Westpac, and program partners AWS, CRC Longevity, Global Centre for
Modern Ageing, the Office of the Queensland Chief Entrepreneur and Austrade – CareFactor has been
developed to rapidly scale ideas nationally and internationally.

We playfully call CareFactor Australia’s entrepreneurial playground for aged care. This is an open playground
focused on build > measure > learn loops. We provide the teams with the tools, and help them deploy these.
We surround them with mentors, entrepreneurs and subject matter experts to support them along the way.
We push them to rapidly validate their product market fit through market collisions with providers via speed
dating. All of this is unapologetically in the pursuit of deploying products or services that are wanted and
needed, to improve the lives of the elderly and frail.

For this cohort we had 52 applicants from three archetypes. Firstly, academia looking to translate their
research into commercial outcomes within the Australian aged care sector. Secondly, entrepreneurs who
understand the demographic thematic, highly defensive revenue flows and current low levels of innovation
and technology adoption required to create productivity and efficiency outcomes. Thirdly, intrapreneurs
within age care providers with a particular piece of Intellectual property, often in partnership with academia
and research institutions, looking to spin this out of their organisation and rapidly build a commercial business
model.

We shortlisted 24 applicants and focused on how they planned to practically improve the lives of the elderly
in our community. What key pain were they solving, or gain were they creating – for either the consumer, or
the caregiver. This year the pivot to digital also meant we were able to accommodate global interest from
North America and Europe! Both regions have a spotlight on Australia as a leading aged care system.

With great pleasure, at Pitch Day we will introduce the 10 graduates of CareFactor’s latest business incubator
program. These 10 teams have worked extremely hard over the past four months learning and applying these
principles of innovation science. They will share with you their innovation and all have an ‘ask’ of you.

In the following pages you will find: a brief introduction to each of the teams; information on the sponsors that
helped make CareFactor happen (we encourage you to support them however you can); and the ‘rules of
engagement’ for Pitch Day.

In closing, thank you again for your support of this industry-wide initiative. Please let us know how we can
further involve you directly in this program (or if we can practically help you deliver innovation in your
organisation!) by connecting with us at carefactor@bris.bentleys.com.au

We hope you enjoy the event!

Yours sincerely.
Heath F Shonhan
CareFactor Founder & Partner, Bentleys (Qld) Pty Ltd

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Pitch Day Instructions

Audience Members
.
    1.    This document includes the instructions for joining the online (via Zoom) CareFactor Pitch
          Day on Tues 23 March commencing at 2.30pm AEDT (1.30pm AEST).
    2.    The link to the Zoom meeting for this event will be sent to you approximately 24 hours
          prior to the event. If you do not receive the link in an email, please go to
          www.bentleys.com.au/carefactor to access the link.
    3.    When entering the event, please ensure microphones and cameras are turned off.
    4.    At the beginning of the event we will ask all audience members to turn their cameras on
          so that we can take a screenshot for promotional purposes. If you do not wish to
          participate, please leave your camera switched off.
    5.    After this screenshot has been taken, all audience members will be asked to again turn off
          your video for the remainder of the event.
    6.    Please do not turn on your microphone at any point during the event.
    7.    The event will involve pitches from the 10 CareFactor teams, followed by the
          announcement of a winning team.
    8.    If you have a question throughout the event, please type your question into the chat box.
    9.    Each team will have a couple of minutes for Q&A at the conclusion of their pitch. Where
          possible and relevant, questions submitted by the audience may be asked during this
          time.
    10.   If your question does not get answered during the Q&A, we will provide relevant
          teams/sponsors with your contact details and notify of the question you asked.
    11.   In addition, the contact details for all teams and sponsors are contained within this pack.
    12.   To assist with enquiries, we encourage you to copy carefactor@bris.bentleys.com.au in any
          initial email correspondence to teams or sponsors.
    13.   At the conclusion of all 10 pitches there will be a poll to vote for a ‘People’s Choice’ award.
          Please vote for the team who had the best pitch in your opinion.
    14.   If you experience any issues throughout the session, please send an email to
          carefactor@bris.bentleys.com.au
    15.   Enjoy the Pitch Day! Thanks for joining!

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CAREFACTOR COHORT 2020

SilVR Adventures
SilVR Adventures' mission is to tackle isolation and loneliness with seniors
by bringing people together through shared experiences in virtual reality
and has never been more important.
Our service offers residents of care providers the chance to chat, travel the
world and even watch a classic movie with other residents, all in a virtual
world.

                   Colin Pudsey
                   CEO & Founder
                   Founded SilVR Adventures in 2019. Naturally entrepreneurial, highly
                   experienced in sales, marketing, business development, partnerships and
                   general management. Has worked with, for and sold to some of the biggest
                   companies in Australia and APAC. Successfully built own service and products
                   company IN Singapore that secured investment, expanded with international
                   franchises and successfully exited through business sale in 2014.

                   Ash De Neef
                   Creative Content Specialist & Host of the ‘ACE – Aged Care Enrichment’
                   Podcast
                   Joined SilVR Adventures in 2020. Melbourne born creative content specialist
                   with over 10 years experience in the music, entertainment and travel
                   industries. Passionate about stories, languages and above all else
                   communication.

Contact Details
       colin@silvradventures.com.au, ashdeneef@silvradventures.com.au.

       www.linkedin.com/in/colin-p-90ba3818/.

       www.silvradventures.com.au/.

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CAREFACTOR COHORT 2020

Floor to Form
Our project leverages advancements in robotic manufacturing processes to pilot a
cradle to cradle approach by reimagining aged care furniture and creating a user-
centered design to fabrication workflow in collaboration with industry partners and
academia.

                    Dr Muge Belek Fialho Teixeira
                    Muge is a creative maker and transdisciplinary designer, specialised in advanced
                    manufacturing, digital fabrication, and parametric design. She is one of the chief
                    investigators of QUT's Design Robotics project. In her career, she has worked with
                    prominent architectural firms such as Zaha Hadid Architects, taught in several
                    institutions including AA Visiting Schools, published articles, gave interviews, and
                    presented in many international conferences and exhibitions. She has also been
                    awarded in multiple competitions and events on the future of architecture and the use
                    of novel digital technologies.

                    Dr Claire Brophy
                    Claire joined the Design Robotics team as a Research Fellow in mid-2019. Her research
                    is human-centric – exploring the influence that sociocultural factors such as an
                    individual’s values and experiences can have on the design and use of products and
                    systems.
                    Claire is educated in Industrial Design and holds a PhD titled “Design for Older Users:
                    The Importance of the Human-Technology Relationship” from QUT. She has been
                    involved in various research projects from navigation in public transport to furniture in
                    aged care. In other lives she worked in television broadcasting and hospitality
                    management. She has been a part of QUT’s School of Design teaching team since
                    2014, teaching into Product Usability, Culture & Design and Applied Design Research.

                    A/Prof. Glenda Amayo Caldwell
                    Glenda is an Associated Professor in Architecture, School of Design, Creative Industries
                    Faculty at the Queensland University of Technology (QUT). She is a chief investigator in
                    the IMCRC Design Robotics for Mass Customisation Manufacturing project in
                    collaboration with UAP and RMIT. Embracing trans-disciplinary approaches from
                    architecture and human computer interaction, Glenda’s research places design at the
                    forefront of robotic research for design-led and mass customization manufacturing.
                    She is an active researcher in the QUT Design Lab and is the author of numerous
                    publications in the areas of media architecture, urban informatics, and design robotics.

Contact Details
        Muge.teixeria@qut.edu.au, cj.Brophy@qut.edu.au, g.caldwell@qut.edu.au.

        www.linkedin.com/in/m%C3%BCge-belek-fialho-teixeira-06730969/?originalSubdomain=au,
        www.linkedin.com/in/claire-brophy-828363147/, www.linkedin.com/in/glenda-caldwell-850ab057/.

        research.qut.edu.au/designlab/projects/floor-to-form-reimagining-aged-care-furniture-a-cradle-to-
        cradle-approach-through-mass-customisation-and-recycling/.

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CAREFACTOR COHORT 2020

My Dementia Companion
My Dementia Companion reimagines dementia support to
walk family and friend carers through one of life's most
complex and challenging journeys.

                  Nan Yu
                  Nan Yu is the CEO and founder of My Dementia Companion, co-author for the
                  National Framework for Action on Dementia, board member, care volunteer,
                  pharmacist and insights executive.

                  Prof. Likun Pei
                  Prof. Pei is the COO of My Dementia Companion, medical doctor, care
                  volunteer and public health professional.

                  Sarah Yeates
                  Sarah Yeates is an expert advisor to My Dementia Companion, CEO of
                  Caladenia Dementia Care and Secretary to the board of Dementia Alliance
                  International.

Contact Details
       Nan.y8869@gmail.com.

       www.linkedin.com/in/nany-aus/, www.linkedin.com/in/likun-pei-b4b922a8/,
       www.linkedin.com/company/my-dementia-companion/.

       www.mydementiacompanion.com.au/.

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CAREFACTOR COHORT 2020

iAgeHealth
iAgeHealth PTS is a proprietary technology enabled solution delivering a
holistic and integrated approach addressing the workforce challenges across
the aged care rural and remote health sectors.

                  Sue Thomson
                  RN, B Health Management, Grad Cert Sociology, Grad Cert Practical Administration
                  (Psychology)
                  Sue Thomson is the Chief Executive Officer at McLean Care, an award- winning not for
                  profit aged care provider. Her passion and commitment to the health and wellbeing of
                  the ageing population in regional, rural and remote (RRR) areas is a result of over 20
                  years’ experience and service in the health and aged care sectors, and has heavily
                  influenced the success of McLean Care Ltd as a leading provider in the industry,
                  including winning the recent AsiaPacific Eldercare Innovation of the Year (2019).
                  Under her leadership, the organisation has enjoyed significant growth over the last five
                  years, and continues to perform well against a range of sector benchmarks.

                  Tracie Beveridge
                  FCPA, CA, B Comm(Acc), Grad Dip Mgmt
                  Tracie is a qualified accountant and has been working in the accounting profession for
                  over 25 years. Tracie joined McLean Care in June 2020 as our Commercial Manager.
                  Her role includes generating and participating in effective financial strategies,
                  initiating and delivering commercial projects and business integration and overall
                  responsibility for financial reporting, analysis, budgeting, internal controls and audit
                  functions. Tracie has a special interest in developing effective KPI dashboards and
                  building robust business planning processes to deliver sustainable financial outcomes.

                  Alicia Eugene
                  B Justice with Distinction, Hons 1st, Grad B Education, Certified Prince2 Project
                  Management Practitioner
                  Alicia Eugene has almost 20 years of experience in senior management and executive
                  roles, across the private, public and community sectors. This includes over 5 years as
                  the Executive responsible for Business Development for national aged care
                  organisation – integrated living Australia. During her tenure in this role, Alicia oversaw
                  more than 200% growth in the organisation and expansion in to three new states /
                  territories.
                  She is currently the Principal of a boutique human services sector consulting group
                  with a particular focus on innovation, project management and research-industry
                  partnerships, including oversight of the award-winning 2020 IT in Aged Care
                  Innovation of the Year in partnership with McLean Care.

Contact Details
       Sue.Thomson@mcleancare.org.au, Tracie.Beveridge@mcleancare.org.au,
       aubadeconsultants@gmail.com.

       www.linkedin.com/in/sue-Thomson-0b051673/, www.linkedin.com/in/tracie-beveridge-
       36809216/?originalSubdomain=au, www.linkedin.com/in/Alicia-eugene.

       www.iagehealth.com

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CAREFACTOR COHORT 2020

Epicure - Australian Aged Care Food and Nutrition Rating
The Lantern Project's Epicure Rating is the only evidence-based comprehensive Australian Aged
Care Food and Nutrition Performance Rating. Epicure Rating is designed to rapidly identify
strengths and weaknesses across a home's food and nutrition system, map these to the Aged
Care Quality Standards and inform targeted solutions to raise the bar on the mealtime
experience.
                    Dr Cherie Hugo
                   Dr Hugo is the founder of The Lantern Project, an action-based research project and
                   national aged care collaboration established in 2013 with over 1400 aged care
                   stakeholders, focused on improving the quality of life of aged care residents through
                   the joy of food. The Lantern Project is the only community of practice that combines
                   research, nutrition, catering, management, public policy and service delivery
                   representatives. Her PhD research focused on the complexity of the aged care food
                   and nutrition system and demonstrated an evidence-based solution for the industry.
                   Dr Hugo and members of the Lantern team wrote the guidelines for nutrition and
                   hydration, unintentional weight loss and clinical deterioration for the new Aged Care
                   Quality Standards.
                   Ivan Zrinscak
                   Ivan is the Head of Hospitality for ACH Group and a Lantern Leadership Group
                   member. Ivan has extensive experience working with and learning all aspects of the
                   operations management, customer experience design and delivery from brands such
                   as Ritz-Carlton, Kempinski Hotels and Resorts, Disney and Carnival Cruise Lines among
                   others. But the most important learning was simple - “Make the customer the hero of
                   your story.” Ivan is passionate and highly knowledgeable across hotel and resort
                   services and operations, cruise ship operations, aged care, food service systems, menu
                   design, molecular gastronomy, property and facility management, customer
                   experience design, design thinking and human-centered design, quality and
                   continuous improvements.
                   Nick Ryan
                   Nick Ryan has over thirty years of achievement as a CEO and senior executive in aged
                   care, human services, public policy and administration. Nick is the CEO of Lutheran
                   Services, providing over 1,300 beds in residential care and retirement living, services to
                   more than 300 homecare recipients and disability and community services. Nick was
                   the CEO of the Australian Aged Care Quality Agency from 2014 to 2018. Nick has
                   worked extensively in public administration as an SES officer in the Queensland
                   Government from 1998 to 2010 winning state and national awards for public
                   administration and crime prevention and safety. Nick is a specialist in stakeholder
                   engagement, human services and aged care. He is a qualified teacher having taught in
                   the secondary and tertiary sectors. Nick is a Fellow of the AICD having served on
                   boards including aged care, education, early childhood and medical research and
                   services. He holds qualifications in theology, philosophy, education and corporate
                   governance.

Contact Details
        Cherie@thelanternproject.com.au, ivan.Zrinscak@mgail.com.

        www.linkedin.com/in/dr-cherie-hugo-7b250133/, www.linkedin.com/in/ivanzrinscak/,
        www.linkedin.com/in/nick-ryan-faicd-a2a99329/.

        thelanternproject.com.au/about-the-lantern-project-australia/.

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CAREFACTOR COHORT 2020
WeVR
Immerse yourself in an aged care simulated environment using the WeVR toolkit.
Experience first hand from residents and carers the challenges faced and
opportunities to learn through shared experience.

                   Stephanie Watts – Founder / CEO
                   Registered Nurse in Operating Theatre & GP Practice Manager. Over 20 years
                   experience in aged care management, executive positions and consulting. Focusing
                   on Clinical care and providing financial business solutions and mentoring care teams. I
                   have a passion for the elderly and their carers that will not be beaten by regulators or
                   unsavoury organisations. As a society we need to look after those who can't look after
                   themselves to achieve this courageous conversations are had. I have a lifetime of
                   experience to share and believe we have a moral responsibility to mentor our future
                   leaders. Aged care is a heavily regulated industry staffed by predominantly English
                   second language and our consumers are one of the most vulnerable in society. We
                   need to rethink what tools we provide. WeVR is our opportunity to revolutionise this
                   space in aged and home care.

                   Sarah Spencer – Founder & Head of Strategy, Content Copywriting
                   Sarah founded Content Copywriting in 2012, after getting tired of seeing so many
                   content marketing agencies treating clients as just numbers and time slots, and
                   knowing there was a much, much better way. Among her numerous professional
                   accreditations are a Bachelor of Public Communication (Advertising & PR) and a
                   Masters of Applied Linguistics, and as a Marketing Strategist and Content Copywriting
                   specialist she’s worked with some of Australia’s and the UK’s biggest brands,
                   including Citibank, Qudos Bank, Sheridan, Lendlease, Standard Life, and British
                   Airways. Sarah is an expert in Content Strategy, SEO, and Content Creation, thrives
                   with clients in tech and fast-changing industries, and is excited by brands with big
                   ideas.

                   Dorian Simes – Co-founder, Nibble Digital
                   Dorian is a digital marketing and analytics specialist with both strategic and hands on
                   experience running omni channel campaigns for both boutique and large brands.

                   Deepika Rodrigo– Co-founder, Nibble Digital
                   Deepika has previously stablished and ran a full-service digital agency for 13 years, and
                   has managed a dynamic variety of accounts, campaigns and projects in across agency
                   and client-side settings.

Contact Details
        stephanie@wevr.com.au, sarah@contentcopywritinng.com.au, dorian@nibbledigital.com.au,
        Deepika@nibbledigital.com.au.
        www.linkedin.com/in/stephanie-watts-5baa41115/, www.linkedin.com/in/sarah-spence-
        7413b930/?originalSubdomain=au, www.linkedin.com/in/dorian-simes/,
        www.linkedin.com/in/deepikarodrigo/, www.linkedin.com/company/wevr-au/, .

        wevr.com.au/.

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CAREFACTOR COHORT 2020

Caregiven
Caregiven is a digital engagement and support tool offered by care facilities,
insurance carriers, health and benefits providers and financial services
institutions that addresses the emotional and practical challenges of caring for
an aging or ailing loved one for both the care recipient and the caregivers
supporting them. Caregiven streamlines all caregiving tasks into a single-point
solution that facilitates communication, enables distance caregiving, and
empowers more informed decisions, resulting in better health outcomes,
reduced costs, and greater peace of mind for everyone involved in the care
journey.

                     Candice AD. Smith
                     Candice Smith (Portland, OR USA) is the Founder and CEO of Caregiven. Candice has
                     over 20 years of experience as a top-level fundraiser. In this capacity, she has secured
                     million-dollar commitments, streamlined systems, and developed relationships and
                     partnerships between institutions, donors, and communities.

                     Rebecca Campbell
                     Rebecca Campbell (Portland, OR USA) is Caregiven’s cofounder and CTO. Prior to
                     joining Caregiven in February 2020, Rebecca served as Vice President of Engineering
                     for New Relic, a cloud-based software platform, owning structure, strategy, and
                     execution for technical product development. Leveraging more than 20 years of
                     experience in systems and software development,

                     Lana Johnston
                     Lana Johnston (Brisbane, QLD) is Caregiven’s General Executive Australia, brining over
                     25 years of experience in financial services and a strong skillset in Human Resources,
                     strategic planning, change management and communication. She has executive
                     leadership accomplishments in business and Board Directorships in the no-for-profit
                     sector.

                     Anthony Mitchell
                     Anthony Mitchell, LUTCF (Charlotte, NC USA) guides Caregiven’s growth and revenue
                     strategies. A recognized speaker, teacher, and digital marketing and logistics
                     consultant with over 20 years’ experience within the insurance sector, Anthony has
                     guided State Auto Insurance’s Digital Agency programs, operated his own insurance
                     firm and sold personal lines, commercial, life and health insurance for companies like
                     Farm Bureau, Travelers and Zurich.

Contact Details
        Candice@caregiven.co, Rebecca@caregiven.co, Lana@caregiven.co, Anthony@caregiven.co.

        www.linkedin.com/in/candice-smith-caregiven/, www.linkedin.com/in/rebecca--campbell/,
        www.linkedin.com/in/lanajohnston/, www.linkedin.com/company/caregiven/,

        www2.caregiven.co/.

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CAREFACTOR COHORT 2020

My Safety Buddy
My Safety Buddy is transforming workplace safety for staff who work
alone, in isolation or remotely from home. It is an automated system,
using a smartphone app and web portal, that monitors safety and
wellbeing. My Safety Buddy’s innovative hierarchy of escalating
safeguards enhance safety and wellbeing, meet duty of care and
reduce operational costs.

                  Travis Holland
                  Founder and CEO
                  Following his service with the Australian Special Air Service Regiment, Travis has lead
                  security for companies in Australia and the Pacific. He provided close personal
                  protection (bodyguard) for the Australian Ambassador in Afghanistan, journalists in
                  Iraq, and billionaires in French Polynesia. And along the way he successfully climbed
                  Mount Everest.
                  Drawing on his specialist experience, Travis leads the development of My Safety Buddy
                  to support everyday workers to manage their personal safety challenges.

                  Roger Graham
                  Chief Technology Officer
                  After implementing inventory management systems in the industrial products and
                  FMCG industries for Accenture, Roger developed a new project management
                  methodology for Macquarie Bank’s IT division. He has managed application
                  development and IT infrastructure teams globally. Always striving to enhance the user
                  experience, Roger drives product development .

                  Hal Young
                  Client Solutions Manager
                  Hal honed his strategy, operations and project skills in global investment banking with
                  UBS for over fifteen years, where he managed a large technology team providing
                  services throughout APAC and Europe. Hal’s focus is now on helping customers who
                  embrace technology and contribute to social good.

                  Leigh Rogers
                  Digital Marketing Manager
                  Leigh has a background in media management for corporates, major infrastructure
                  project management firms, national sporting bodies, and AFL and cricket teams. Leigh
                  specialises in marketing automation, systematisation and inbound lead generation
                  across digital platforms, targeting Australian and international markets.

Contact Details
       Travis.holland@mysafetybuddy.com.au, hal.young@mysafetybuddy.com.au,
       roger.graham@mysafetybuddy.com.au, leigh.rogers@mysafteybuddy.com.au.

       www.linkedin.com/in/travis-holland-a2961b58/, www.linkedin.com/in/hal-young-915786187/ ,
       www.linkedin.com/in/roger-graham-6367123b/, www.linkedin.com/in/leigh-rogers-2153243b/

       www.mysafetybuddy.com.au

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CAREFACTOR COHORT 2020

Mentia
Our mission is to put best practice dementia care into everyone's hands.
We use videogame technology - for tablet - to address the problem of
delivering person-centred behavioural and cognitive care, which,
traditionally, is expensive, requires specialists, is hard to track, and is
difficult to scale.

                   Mandy Salomon
                   CEO and Co-founder
                   Year 1: Acquired seed-round funding lead by leading Silicon Valley digital
                   health investor; incorporated in the US; received the highly-sought but hard to
                   obtain Investor/Employee E2 Visa. Yr 2 Began building the team, the
                   technology, and product-market fit.
                   Background: Domain expert on digital inclusion for people living with
                   dementia. Peer-reviewed author on applying virtual environments to
                   education, industry, and health. PhD, Media & Gerontology (2016 Swinburne
                   Univ). Prior, artist/producer working across the creative industries' spectrum.

                   Serge Soudoplatoff
                   CTO and Co-founder
                   Serge manages our distributed tech team in France and China. Background:
                   Angel investor. Co-founded the fintech billing solution HighDeal, raised €25M
                   in 2 rounds of financing, acquired by SAP. Mathematician, Software Engineer.
                   A researcher on AI for over 30 years. Keynote speaker and author, Fondapol.
                   [Previously, held innovation roles at Cap Gemini; France Telecom; IBM.
                   Education: L’Ecole Polytechnic]

Contact Details
       mandy@mentia.me, serge@mentia.me.

       www.linkedin.com/in/soudoplatoff/, www.linkedin.com/company/mentia/

       www.mentia.me/.

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CAREFACTOR COHORT 2020

HomeGuardian.ai
HomeGuardian.ai is a patented, world first, AI driven behavioural analysis
smart home device. It can detect everything from falls, to wandering, to
the decline in health and even COVID-19 and Flu like symptoms.

                  Kane Sajdak
                  Kane Sajdak is a career technology professional, 3x young Entrepreneur of the
                  Year winner and a passionate translator of business needs and market
                  opportunity, into technical outcomes.

                  Adam Carroll
                  Adam Carroll is a career CTO and CIO, having worked for large private and
                  public companies in Australia, as well as working for Amazon in the US. Adam
                  created the original HomeGuardian code, and is responsible for the product
                  development and support.

Contact Details
       Kane@homeguardian.ai, adam@homeguardian.ai.

       www.linkedin.com/in/kanesajdak/, www.linkedin.com/in/adam-carroll-10/.

       homeguardian.ai/

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Sponsors 2020

                                                                        Michael Donnelly
                                                                        Head of Aged &
                                                                        Disability

Telstra Health
At Telstra Health, we work to improve lives through digitally-enabled care for our community.
Our purpose drives us as we strive to realise a connected and improved digital health
experience for all.
Telstra Health provides a suite of scalable solutions to support every step of the aged care
journey, from in home and community care through to residential aged care. Our residential
aged care solutions help support efficient resident administration, personalised care delivery,
safer medication administration, streamlined family communications, and the simple
management of funding streams. Our disability and community aged care software supports
providers from workforce and rostering management through to the mobile delivery of
personalised care.

Contact Details
       Aged.disability@health.Telstra.com.

       www.linkedin.com/company/telstra-health_health-services/?originalSubdomain=au.

       www.telstrahealth.com.

                                                                                             15
Sponsors 2020

                                                                         Kiro Veleski
                                                                         Relationship Director
                                                                         Health QLD

Westpac
From rescue helicopters to signing the Equator Principles, from paying super during parental
leave to adding 'Touch ID'​ biometric technology to our banking apps and being first on the
scene with a helping hand in times of crisis... we have a proud history of stepping up to be first
for our customers, communities and people. As Australia’s first bank and Australia’s first
company we put service at the heart of everything we do and our people are our priority.

We've grown up as a company and expanded both in Australia and throughout Asia, the United
Kingdom and the United States. Now we are made up of your favourite financial institution
names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of
Melbourne

We've made a commitment to put our customers first in everything we do; we're calling it the
Service Revolution. This means creating fundamentally superior customer experiences for each
customer, every time. We promise that when you meet with someone from Westpac Group,
you'll be touched by their genuine dedication to helping our customers prosper and grow.

Contact Details
       Kiro.Veleski@Westpac.com.au.

       www.linkedin.com/in/kiroveleski/?originalSubdomain=au.

       www.westpac.com.au/.

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Sponsors 2020

                                                                           John McCafferty
                                                                           Director

Paynters
Paynters is Australian owned and operated and has Paynters is Australian owned and operated
and has been delivering award winning design & construction solutions for over 60 years.
Paynters has offices in Brisbane, Cairns, Mackay, Townsville and Rockhampton with further
operational teams servicing areas throughout the eastern seaboard of Australia. Their
multidisciplinary team specialise in the design and delivery of Health, Aged Care & Supported
Living facilities, creating quality, fit-for purpose care communities for their clients. In addition,
Paynters has a long track record in the delivery of high-quality buildings across a diverse
portfolio, including Hospitality, Education, Government and Insurance sectors .

Contact Details
       John.mcafferty@paynters.com.au.

       www.linkedin.com/company/paynters/?originalSubdomain=au.

       www.paynters.com.au.

                                                                                                 17
Sponsors 2020

                                                                        Zachary Pagliano
                                                                        Associate

Redchip
Clients come to Redchip for outcomes, not conventional legal thinking. Redchip is modelled on
the very attributes that mark the firm’s clients – ambition, drive, commercial thinking. It’s what
has seen Redchip establish itself as a unique provider of commercial advice and legal services
to business owners and CEOs.

Contact Details
       ZacharyP@redchip.com.au.

       www.linkedin.com/company/redchiplawyers/?originalSubdomain=au.

       www.redchip.com.au.

                                                                                             18
CareFactor is Australia’s
entrepreneurial playground
for aged care.

BENTLEYS.COM.AU/CAREFACTOR
carefactor@bris.bentleys.com.au
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