Institutional Presentation - July/18 - MZ Group

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Institutional Presentation - July/18 - MZ Group
Institutional Presentation
          July/18
Institutional Presentation - July/18 - MZ Group
Agenda

Ser Educacional profile
                                                                      1

Brazilian higher education market and Ser Educacional social vision
                                                                      2

Ser’s growth paths
                                                                      3

Operational and financial results
                                                                      4

Action plan 2018
                                                                      5

Attachment
                                                                      6
Institutional Presentation - July/18 - MZ Group
Ser Educacional profile
Institutional Presentation - July/18 - MZ Group
Ser Educacional Profile
                                                                                                                                     Distribution of the student base (‘000) and regional brands as of 1Q18
          Leader in the higher education market in the North and Northeast regions, areas that
 1        present the highest growth rates of the sector in Brazil                                                                    Region        North                                                  Region       Northeast
                                                                                                                                      Students*       31                                                   Students*        102

          Complete portfolio of courses in the segments of on campus and distance learning                                            % total        21%                                                   % total          68%
 2        (DL), offered through regional brands and high capillarity

          Highly visible paths for growth: selected acquisitions, new on-campus units and DL
 3        expansion

          DNA of innovation and social engagement, recognized by the market and local
 4        Social engagement DNA recognized by the market and local communities
          communities

          Superior value proposition for the student based on teaching quality, advanced
 5        infrastructure and labor market recognition                                                                                             Region           SE/MW/S                                                          1T18

                                                                                                                                                  Students*          18                                   Students                  160

          Company with controlling shareholder (53% of capital), with a solid execution history,                                                  % total           12%                                   On campus graduation*     152
 6        standardization of processes and gain in operational efficiency                                                                                                                                 On campus units            60

                                                                                                                                                                                                          DL units                  190

     Net Revenue                                                                           # of enrollment                                                                   Adjusted EBITDA(1)
     (R$ million)                                                                          (‘000)                                                                            (R$ million)                       354          331
                                                                        1,231                                                                                                                       298
                                                         1,125                                                                             148              152                             248
                                         1,032                                                                                 141
                                                                                                                 128
                           705                                                                      99                                                                              154
           547

           2013           2014           2015            2016           2017                        2013         2014         2015        2016              2017                   2013     2014   2015        2016          2017
 Source: Company. Note:(1) Adjusted EBITDA as reported by the company. * Student on campus graduation and distance learning                                                                                                               4
Institutional Presentation - July/18 - MZ Group
15 years of consistent development blending organic growth alternatives
and acquisitions

                                                           2003-2007                                                       2008-2013                                                  2014-2018
                                                        Local Player                                                    Reginal Player                                             National Player

                                ◼       2003 – 2007: creation of the first on campus units          ◼   Cartesian Capital Group investment                     ◼    Acquisition of UNAMA (PA), UNG (SP) e University Center
                                                                                                                                                                    in Rio de Janeiro (RJ) and accreditation in Belo Horizonte
                                    ▪   UNINASSAU do Recife (PE)                                    ◼   Presence in all northeastern state capitals
                                                                                                                                                                    (MG), Fortaleza (CE), Olinda (PE), Parnamirim (RN) e São
                                                                                                        through organic growth and acquisitions
                                    ▪   UNINASSAU João Pessoa (PB)                                                                                                  Lourenço da Mata (PE)
     Mainl Developments

                                                                                                    ◼   Presence in the largest cities in the North
                                    ▪   UNINASSAU Campina Grande (PB)                                                                                          ◼    37 new accreditation of on campus units
                                                                                                        through acquisitions: Belém and Manaus
                                    ▪   UNINABUCO Paulista (PE)                                                                                                ◼    Launch of 190 DL centers throughout Brazil
                                                                                                    ◼   IPO on the B3 Novo Mercado
                                                                                                                                                                    (regulatory march from jul./17)

                                                                                                                                                               ◼    UNIVERITAS brand released for operations in Southeast ,
                                                                                                                                                                    South and Mid-West.

                                                                                                                                                               ◼    Capital increase R$393mm in Nov/17
Student Base Evolution (‘000)

                                                                                                                                                                                                       152            160
                                                                                                                                                                          141            148
                                                                                                                                                             129
                                                                                                                                                      99
                                                                                                                                          57
                                                                                                           33             41
                                                                                   23        25
                                    0.5              8.4            13
                                    2003            2006           2007          2008        2009         2010           2011           2012          2013   2014        2015           2016          2017           1T18
Institutional Presentation - July/18 - MZ Group
Consistent results since IPO

                                           @ IPO (2Q13)                   Today (1Q18)

                                          Focus on North and                                  Focus on
                Regions                                                    National
                                           Northeast regions                               regional brands

                # of students                  76 K                          160 K             ~2x more

                # of on campus units in
                                              23 units                      60 units           ~3x more
                operation

                                                                                         400 in operation until
                # DL centers                   zero                       190 centers
                                                                                                 2019

                Net revenue LTM1            R$ 368 mm                    R$ 1.240 mm           ~3x more

                EBITDA LTM1                 R$ 126 mm                     R$ 297 mm            ~3x more

                EBITDA UTM1 / Student      R$ 1.650/year                 R$ 1.860/year      Efficiency gain

                                          Consistent value generation since IPO
                                                                                                                  6
1   LTM: Last twelve months
Institutional Presentation - July/18 - MZ Group
Brazilian higher education
      market and Ser
Educacional social vision
Institutional Presentation - July/18 - MZ Group
Relevant addressable market that generates value to students
                                   Addressable market analysis                                                                                       Higher education proves to be valuable to the student

      Brazilian Addressable Market analysis (in mm habitants) - 2016                                                                                 Average compensation                          Unemployed by educational level
                                                                                                                                                       by education level
                                                                          ~ 35                                                                       R$/Month, 2Q16, 25-34 years                                Undergraduate
                                                                                          Levers to penetrate the                                                                                                   6.2%
                                                                                           addressable market
                                                                                                                                                  Basic
                                                                                   1.Interiorization of on campus                                                                                                                         No
                                                                                     education                                                                                                                                         Education
                                                                                                                                                High-                                                                                   20.3%
                                                                                                                                               School                                            High School
                                                                                   2.DL and hybrid learning expansion
                                                                                                                                                                                                    25.5%

                  8 8                                                              3.Private / Public financing                             Undergrad
                                                                           20%
                                                                                                                                                 uate
                                                                                                                                                          0         1            2           3                     Basic 34.0%
        Student base of the                                       18-39 years
              sector                                          completed high school                                                                   Source: IBGE/PNAD and JP Morgan                            Source: IBGE Fev/18

 Source: IBGE, INEP e Ser Educacional estimates
                                                                                                                                                          Challenging economic scenario over the last years

    Market Share top 10                      CAGR Student base per                            High School x                                          Brazilian unemployment                             Year-over-year GDP growth
            players                           region (2011 – 2016)                           Undergraduation                                           (million of habitants)
    (total of 2,4 k players)                                                                   Graduations
                                                                                            (million of students)                                                              12       12
                                                    5%
                         46%                              5%

                                                                                                                            Undergraduate
                                                                                                                                                                        9                                3.0%

                                                                                                                            High -School
                                                                                                                2.0
     36%                                    4%                                                                                                                                                   1.9%                                       1.0%
                                                                       3%
                                                                                             1.8

                                                                3%           3%                                                               7                                                                 0.5%
                                                                                                                                                      6       6
                                                                                                                      1.2
                                                                                                   1.1

                                                                                                                                                                                                                        -3.5% -3.5%

     2011               2016
                                                           N
                                                                  S
                                             BR
                                                     NE

                                                                              SE
                                                                        MW

                                                                                                                                            2012 2013 2014 2015 2016 2017                        2012 2013 2014 2015 2016 2017
                                                                                            2 0 11             2016
       Source: INEP/Santander                     Source: INEP / Ser Educacional                     Source: INEP                                              Source: IBGE                                       Source: IBGE
Institutional Presentation - July/18 - MZ Group
Ser Educacional has created a virtuous cycle of generating social value in
    the cities since its foundation
             Virtuous cycle of generating value through social activities                                                                                         Highly recognized regional brands
                                                                                                                                                     Brand recognition1                                  Spontaneous media generation

                                                                                                                                                    UNINASSAU: most recognized                           News generated by spontaneous
                                                                                                                                                    brand of higher education in                                 media2 (‘000)
                          Initiatives                                              Students and                                                     the Northeast region (may/18)
                          portfolio:                                               Teachers engaged
               ▪   Workability                                                     and benefits in the                                                        1   Belém Teresina     2
               ▪   Environment                                                     cities
               ▪   Health                                                                                                                                                                                                         18.4
               ▪   Social                                                                                                                                                          Fortaleza 2                  13.8
               ▪   Sport
                                                                                                                                                                                         Natal   4
               ▪   Education
                                                                                                                                                                                     João        2              2016              2017
                                                                                                                                                                                   Pessoa

                                                                                                                                                                                     Recife      1   ◼   Frequently present in the most relevant
                                                                                                                                                North                                                    communication vehicles in each market
                                                                                                                                                Northeast                           Maceió       2   ◼   Spontaneous and positive exposure of
                                                                                                                                                Southeast                                                the brand in diversified segments of
                                                                                                                                                                                                         society
                       Greater recognition                                       Spontaneous media                                                                 1   Guarulhos
                       of the brands                                             generation
                                                                                                                                                                           International case study

                                                                                                                                                                       ◼    International case study on efficiency in the generation of
                                                                                                                                                                            education at affordable prices, with financial returns and
                                                                                                                                                                            education as a tool for social mobility

                                                                                                                                                                       ◼    Publication: October 2017 (click on the logo to download)
1 Research and brand recognition by city are according to the Company’s internal research, while research related to the Northeast region was
a partnership between Troiano Branding and O Estado de São Paulo newspaper published in May 2018
2 Number of online and printed publications, measure disregards radio and TV .                                                                                                                                                                     9
Institutional Presentation - July/18 - MZ Group
Diversified portfolio of activities ensures the systematic movement of the
virtuous cycle of generating social value
           Social projects                                                          Environment
Over 20 social projects spreading out
knowledge, promoting social dialogue
and inclusion
                                                                                                                        +4,000 wild animals
Highlights projects
                                                                                                                        rescued in 10 years
▪ Productive Mothers
▪ Social Cirque
                                                                                                                        ZooUNAMA        works   on    the
▪ Beach without barriers
                                                                                                                        recovery of animals and the
▪ Bike without barriers                                                                                                 reinsertion of the species in the
▪ College in community                                                                                                  Amazon Forest
▪ Bullying: finalist campaign in
  Cannes (click here to watch video)                                                                                                      Source: Ser Educacional

           Healthcare                                                               Sports

                                         83,000 healthcare                                                    52
                                                                                               42    42
                                        assistances in 2017                   40
                                                                                      37
                                Students under supervision work in pro bono
                                   healthcare programs in various fields:                                    504
                                                                              360    368      362    423
                                ▪   Medical Care   ▪ Physiotherapy
                                ▪   Dentistry      ▪ Phonoaudiology
                                ▪   Nutrition      ▪ Nursing
                                ▪   Psychology                                2013 2014 2015 2016 2017
                                                                                Sponsored students    Titles achieved
Source: Ser Educacional                                                                                                                   Source: Ser Educacional

                                                                                                                                                              10
Higher education treated as a social mobility tool

         Workability: supporting income generation                                                        Education: quality of education for all
       Career Center Services                                Career Portal                          Unique educational methodology with integrated curricular matrix that allows a
                                                                                                    comparison of performance between units through the collegiate test

                                                                                                                            Academic PDCA                               Development
  Partnerships with                                                                                 ▪ Pedagogical project                    ▪ Pedagogical
     companies                                                                                      ▪ Curricular Matrix                        support
                                                                                                    ▪ Teaching plans                         ▪ Electronic
                                                                                                    ▪ ISO9001                P       D         diary             Training of      Academic
                                                                                                                                             ▪ Ratting            teachers     performance per
                      Advertisement of                                                                                                                                               unit
                                                                                                    ▪ Leveling                                ▪ Academic
                         vacancies                                                                    course                                    audit
Selective processes                                                                                 ▪ Workshop
                                                                                                                             A       C        ▪ Collegiate
     for partner                                                                                                                                test
                                                Jobs Offered           Partner Companies            ▪ Action plan                             ▪ Check list
                                                                                                                                                                Pedagogical          Wheel of
    companies                                                                                                                                                      week              masters
                                                          26.1
                         Actions for                                                  9.1
                         graduates                                                                  Focus on students and society development: +20 multidisciplinary congresses per year
                                                                                                    and free summer courses at the Company's main campuses
    Professional                               8.1
                                                                             2.4
     counseling
      research

                                               2016      2017             2016       2017
                          Shows
                        employability

                                           ◼    100% of the courses have the entrepreneurship
   Vacancy portal                               chair
    and career
       blog                                ◼    +4 thousand assistance per year in legal practice
                                                centers
                       Career plan and
                       CV writing advice   ◼    Startups Incubator
Ser’s growth avenues
Well-defined growth paths focused on generating sustainable value for
shareholders

 Growth paths/ Strategic
        rational
                                      1   On campus                            2   Distance Learning                       3   Acquisitions

                                  ▪   Ramp-up of 14 units                  ▪   New DL regulation as of July/17         ▪   Focus on traditional institutions
                                                                                                                           with a strong and recognized
                                  ▪   +5 new units in 2019                 ▪   190 DL centers opened in the last           brands
    Geographic expansion                                                       12 months                               ▪   Preference for universities,
                                  ▪   Aprox +10 units / year from 2020
                                                                                                                           university centers with portfolio of
                                                                           ▪   400 operating DL centers up to              courses in healthcare and
                                                                               4Q19                                        engineering

                                                                                                                       ▪   Regional expansion through new
                                  ▪   New units in cities with less then   ▪   Extensive portfolio of courses in the
                                                                                                                           on campus units and DL
                                      200 thousand habitants and micro         100% online model
         Capillarity                                                                                                       expansion
                                      regions with 400 thousand            ▪   Network of own centers and partner
                                      inhabitants                                                                 ▪        Extraction of commercial
                                                                               centers
                                                                                                                           synergies

                                  ▪   Curricular Matrix and Shared                                                     ▪   Solid cash position
                                                                           ▪   New Platform and state-of-art
                                      Services Center 100% integrated                                                  ▪   Positive track record in integration
                                                                               technology
   Competitive advantages             in all brands                                                                        of recent acquisitions
                                                                           ▪   New entrant with recognized
                                  ▪   Regional brands recognized by                                                    ▪   "Plug and play" backoffice and
                                                                               regional brands
                                      professional market                                                                  academic model

               Strategic Objective : Be dominant in the Northeast and North regions and relevant in other regions of the country                                  13
Ser's business model is designed to offer a superior value proposition to
students

                                                                                                                                                                                                                                                         /

              Location
                                                                                                                                                                                                                                   Professional placement /
                                                                                     Infrastructure                                                         Academic quality
                                                                                                                                                                                                                                   Career development
 ◼   Location is a key factor influencing the                           ◼   Facilities designed to provide the best                            ◼   The best academic quality consistent                               ◼   Frequent analysis of courses offered to
     choice of a higher education course                                    student experience possible                                            with the need and perceived value of                                   meet the demand of the labor market
                                                                                                                                                   the student                                                        ◼   Extracurricular activities designed to
 ◼   Units strategically located close to                               ◼   Facilities recognized by MEC and local                             ◼   UNAMA: The best Private                                                facilitate the access of graduates to the
     students' work and public transportation                               communities                                                            University in the North in                                             best available jobs
     hubs                                                                                                                                          2016 and 2017                                                      ◼   Core of employability and careers
                                                                                                                                               ◼   1st Company listed to hold 2                      Maximum
                                                                                                                                                    University Centers with CI(3) 5                     5
                                                                                                                                                   (UNINASSAU Recife and                             Concept

                                                                                                                                                   UNIVERITAS Rio de Janeiro)

                                                                                                                                                                Quality metric(2016)
                                                                                                                                                                   CPC(1)              IGC(2)

                                              Strong portfolio of brands anchored in an unbeatable value proposition for the student
Note: (1) Program-level, performed by Ministry of education (MEC). (2) Unit-based assessment, performed by MEC to evaluate quality of the programs offered. (3) Institutional Concept, used to evaluate the quality of the institution's facilities, faculty and teaching program.
                                                                                                                                                                                                                                                                                     14
Regional and targeted brands for specific market segments

          Market segments                                        Regions of operation          Brand positioning

                                                                                                             Premium / Balanced

                                                                North              Northeast    Education that shapes winners

                 High academic level,
                 usually focusing on
        Elite    specific areas
                                                                                                                   Premium / Elite

                     Academic highlight,
                     recognition in different                                                    Tradition in forming the best
      Premium        areas and high average
                     ticket

                                                                                                                Mass / Balanced
                         Institutions with intermediate
       Balance           recognition and ticket
                                                            Mid-west                             Education for social mobility

                             Institutions with aggressive                          Southeast
                             price and discount policies.
                                                                                                             Balanced / Premium
       Mass                  Students searching for the
                             lowest price
                                                                       South                    Education transforms the future

                                                                                                                                     15
Focus on standardization, monitoring and control of processes that lead to
greater scalability and profitability
                          Student attraction
                            ▪   Business Intelligence for recruitment
                            ▪   Pricing (student discounts / financing)
       1                    ▪   Social marketing
                            ▪   New courses, units and products (DL 100% online and hybrid)

                                        Student retention
                                            ▪   Ser Retention System (SRS): statistical analysis of big data to predict and prevent student evasion
               2                            ▪   Customer service mentality: aims at the maximum satisfaction of the students

                                                               Academic Results
                                                               ▪   Ser’s Academic Management System (SIGAS): backbone for academic quality assurance:
                      3                                            academic audit, benchmarking, evaluation, etc.
                                                               ▪   ISO 9001certificate

              4                          Operational efficiency
                                            ▪   Shared Services Center (CSC): centralization of key financial and administrative processes, allowing greater profitability
                                                and quality control
                                            ▪   Student Relationship Center (CRA): academic and interface processes with students conducted digitally, allowing cost
                                                reduction

       5
                          Financial results
                            ▪   Consistent track record of generating return to shareholders
                            ▪   Focus on generating long-term results
                                                                                                                                                                             16
Organic growth plan status
                                                   Organic on campus growth
                                                     Units opened in the last
          Units in operation                                                                       Accreditation status of new units
                                                      12 months per region
                                                                                    Accreditation status obtained                                             Total
                                                                  MW
                                 60       60                      6%                New accreditations in operation                                             17
                                                                        SE
                          46                                           13%          Accreditation obtained in operationalization                                20
                   42
          31                                                                        Total accreditations obtained since the IPO                                 37
    24                                                                              Accreditations in progress in the MEC                                         8
                                                                             N
                                                     NE                     19%
                                                                                    Total expansion Plan Accreditation                                          45
                                                     62%
                                                                                    ▪ New regulation of autonomy for universities, colleges and
   2013   2014    2015   2016   2017     1Q18                                         universities

                                                Organic distance learning growth
               DL centers in operation           DL centers opened in the last 12           Status of DL accredited University Centers
                                                       months per region
                                         190
                                                                                                                                                       Authorized
                                                                  MW                Units                                          CI DL*
                                                                                                                                                       poles/year
                                                                  7%
                                 119                                                UNINASSAU Recife                                 4                      150

                                                     NE                  SE
                                                                                    UNINASSAU Maceió                                 4                      150
                                                    41%                 28%
                                                                                    UNIVERITAS/UNG Guarulhos                         5                      250

           9        9     15                                                        UNAMA Belém                                      5                      250
    0
                                                                        S           Total DL centers authorized per year                                    800
   2013   2014    2015   2016   2017     1Q18                N         8%
                                                            16%                                                                             *CI = Institutional concept
Distance learning platform fully prepared to support the growth plan

     Integration of all distance learning support activities
                                                                                                                                                Premium DL platform
     into a single location

     Additional marginal investments to support platform                                                                    Active teaching methodologies, reverse
     growth                                                                                                                  classroom and broadcast live lessons

     Consolidating content production, maximizing cost                                                                 Ability to quickly integrate future acquisitions
     efficiency                                                                                                                  with reduced additional investments

DL platform with the most modern pedagogic techniques and cutting-edge teaching technology

             Enhanced reality                           Safe Assign System                                         Artificial intelligence

                                                                             ▪ Introduction of SOFIA (artificial
                                                                               Intelligence software) in the
                                                                               course of entrepreneurship in
                                                                               2018
                                                                             ▪ Answer questions about
                                                                               academic content 24hx7
                                                                             ▪ Comparison of grades between
                                                                               students and automatic
                                                                               suggestion of contents for
                                                                               learning improvement

                                                                                                 Free Office 365 for students and teachers

   Download app:
   Sagah Avaliação Nutricional

                                                                                                                                                                          18
Ser’s Digital Project: engaging digital transformation objectives aiming long-
term value creation
        Partnership with Accenture to improve the students' learning experience in all                              4 dimensions approach
        stages of the learning process and contact with the Company's teaching institutions

                                       24 moths
                                                                                                                                                 STUDENTS,
                                                                                                                                                 TEACHERS AND
    Mapping and         Drawing of the        Implementation          Digital journey
                                                                                                                                            11   EMPLOYEES
     diagnosis              future                 Plan              implementation                                                              EXPERIENCE

                                                                                              INNOVATION
                                                                                                           1
                                                                                                           3
       Technological solutions construction that support the new digital reality

             Improvement of students experience, employees and teachers
                                                                                                                                                 21
                                                                                                                                                 ORGANIZATIONAL
                                                                                                TECHNOLOGY     41                                CULTURE
                              Adapting existing digital culture
                                                                                                IMPACT

                   Remodeling the corporate innovation environment

                        Adjustment of technologies and IT model

                                                                                                                                                                19
Significant growth through acquisitions
                                                    Value   Students   Current focus on acquisitions
 Year                 City                 Region
                                                    R$ MM     ('000)

 2007        Campina Grande (PB)            NE       2.3       -

                                                                               Recognized                      Students base in heath             Universities or
 2008             Maceió (AL)               NE      10.0      1.0                                                                                  University
                                                                             regional brands                   and engineer courses
                                                                                                                                                     Centers

 2008              Natal (RN)               NE       5.0      0.7

 2011             Belém (PA)                 N       2.0      0.1             Positive quality                 Strategic geographical
                                                                                                                                                double turnaround
                                                                                concepts                              location
                                                                                                                                                    potential

 2012            Aracaju (SE)               NE       1.0       -
                                                                       Case Study UNAMA
                                                                                                                                Double Turnaround Case
 2013       Teresina e Parnaíba (PI)        NE      29.8      3.7
                                                                                                                                ▪   Expansion of student base and net
                                                                                                                                    revenue
 2014       Belém e Santarém (PA)            N      151.0     12.6                                                              ▪   EBITDA margin growth
                                                                                                                                ▪   Use of the regional brand for new
                                                                                                        Macapá
                                                                                         Boa                                        units and DL expansion
 2015           Guarulhos (SP)               N      199.0     18.3                       Vista
                                                                                                                   Belém
                                                                                                                                         Net revenue R$MM
                                                                                                  Santarém
 2015         Rio de Janeiro (RJ)           SE      10.0       -                                          Marabá
                                                                                                                                                         210.2

                                                                                      Porto
 2015   Parnamirim (RN) e Fortaleza (CE)    NE       6.0      0.4              Rio    Velho                                             109.3
                                                                             Branco                              Palmas

                                                                           UNAMA- units accredited after the
 2016         Belo Horizonte (MG)           SE       0.2       0           acquisition
                                                                                                                                        2014              2017          20
Operational and financial
        results
Student base evolution
                Total student base ('000)                                          Undergraduate student base ('000)
                          Total    FIES
                                                                                                        131             134      136
                                                                                           124
                                                   160                    101

                                            152            70
                                  148
                   141

         128                                              2013           2014             2015          2016           2017     1Q18

                                                                    DL student base (Graduation and Post Graduation) ('000)
                                                                                                                                 18
  99
                                                                                                                       11
                                                                                                        7

                                                                          2                3
                   40%            40%                      0
         38%                                37%
                                                          2013           2014             2015         2016            2017     1Q18
  32%
                                                   28%
                                                                         Vocational and post-graduation student base

                                                               29
                                                                              25

                                                                                               13
                                                                                                            9
                                                                                                                            7         6

                                                           2013           2014              2015         2016           2017     1Q18
  2013   2014      2015           2016      2017   1Q18
Financial performance
            Net revenue (R$MM)                          Adjusted EBITDA (R$MM)                   Adjusted Net Income(R$ MM)
                                                      e Adjusted EBITDA Margin(%)                 e Net Margin Adjusted(%)
                            1,231

                    1,125

            1,032

      705                                                         354
                                                                        331
                                                            298
                                                                                                             248
                                                      248                                        220               217
457
                                                                                                       197

                                    309   317   154                           36%
                                                                                           119
                                                                              112    24%
                                                34% 35%                                                                   83
                                                                  32%
                                                                                    78                                         63
                                                            26%         27%                      31%
                                                                                           26%                           27%
                                                                                                             22%               20%
                                                                                                       19%         18%

2013 2014 2015 2016 2017            1Q17 1Q18   2013 2014 2015 2016 2017      1Q17 1Q18    2013 2014 2015 2016 2017      1Q17 1Q18
                                                                                                                                     23
Net debt, cash position and capital expenditures
         Cash and equivalentes (R$MM) e              Net Cash (debt)(R$MM) e                  CAPEX ex-acquisitions (R$MM) e
           % net revenue (LTM) in cash               Net Cash (debt) / EBITDA                    CAPEX / Net revenue (%)

                                                     0.1    0.9    0.3
                                74%    69%    -1.1                        -1.4   -1.4
  66%
                                                                                                 161
                         36%
                  27%
           19%

                                                                          452    427
                                                                                                                     110
                                                                                        102
                                                                                                        99
                                              174

                                                                                                              81
                                912                  -37
                                       857                         -118

                                                            -280

                                                                                        22%      23%

                         400
                                                                                                                             26
   301            283                                                                                  10%           9%     8%
                                                                                                              7%
            137

  2013     2014   2015   2016   2017   1Q18   2013   2014   2015   2016   2017   1Q18   2013    2014   2015   2016   2017   1Q18
Action plan
   2018
Key factors that have impacted recent performance and subsidize the
resumption of the original long-term growth plan

           Strong growth in new accreditations in the last 18 months
    1          - 29 new on campus units
               - Authorization to start operations up to 800 DL centers per year

           Acceleration of the expansion plan as of 2017
    2          - Discretionary increase in the structure of expenses and costs in order to accelerate the growth
               provided by the accreditations obtained

           Challenging market environment in 2018
    3           - Reduction of the number of vacancies filled by FIES
               - Resumption of the economy at a slower pace than expected in the regions where the Company operates

           Focus on the original long-term plan
               - Reordering the opening of new units per year and reaching 400 DL centers by 2019-2020
    4
               - Focus on our cost and expense control DNA
               - Keep the Company prepared to adjust the growth pace according to market development                  13
Roadmap for implementing the 2018 action plan

                Phase 1                                          Phase 2                                      Phase 3
          Structure Adjustment                             Operational Baseline                             Reorder Growth

▪ Optimization of the administrative structure   ▪ Reassessment of all existing courses and   Step 1
  aiming to adjust the necessary structure in      units to adapt costs and expenses to the   ▪ Unification of the NABUCO and NASSAU
  relation to the current student base             Company's operating standards:               brands in state capitals in Northeast region
                                                                                                outside the metropolitan region of Recife
▪ Utilization of short-term operational            - Optimization of physical and             ▪ Reordering of the opening certain accredited
  performance improvement opportunities              administrative structures                  units that requires better course mix
                                                                                                (healthcare and engineering courses) before
                                                   - Maximization of teaching and
                                                                                                launching
                                                     administrative staff

                                                   - Optimization of classes in the current
                                                                                              Step 2
                                                     curricula
                                                                                              ▪ Further review and analysis in selected
                                                   - Focus on continuous improvement of         markets
                                                     academic quality
                                                                                              ▪ Reorder the new openings pipeline of already
                                                                                                accredited units

          Concluded in April/18                        To be concluded in June/18                 Step 1: April/18 Step 2: August/18
                                                                                                                                               14
Current status of the 2018 action plan
       Opportunity to reduce costs and expenses phases 1 and 2                                          Reordering the opening of units
                                                                                Entradas 2017                                       Opened in 2018.1 (+3)
    Total potential for cost and expense reduction over the 2018 budget         Rio de Janeiro (RJ)**                               Arapiraca (AL)
           running between April-December / 18: ~R$ 80 million *                Olinda (PE)                                         Marabá (PA)
                                                                                Fortaleza (CE)             2017.1 (+4)              Belo Horizonte (MG)**
                                                                                João Pessoa (PB)
                                                                                Ananindeua (PA)                                     Closed in 2018.1 (-3)
                     Accreditations of                                                                                              São Paulo (SP) UNG
                     courses and units                                          Garanhuns (PE)
                                                                                Juazeiro (BA)                                       Maceió (AL) Nabuco
                           16%
                                                                                Mossoró (CE)                                        João Pessoa (PB) Nabuco
                                                                                Sobral (CE)
                                                          Personnel and         Boa Vista (RR)             2017.2 (+10)
                                                           outsourced
                                                                                Porto Velho (RO)
                                                        services (cost and
                                                            expenses)           Rio Branco (AC)
                                                               43%              Anápolis (GO)
                                                                                Maracanaú (CE)
                 Marketing
                   25%
                                                                                                                          +14               +3 / - 3

                                                                                                                           60                   60
                                   Others                                                  46
                                    3%       Rent and
                                            upkeeping
                                               13%

                                                                                        2016.2                            2017.2             2018.1
* This is not a projection or estimate                                       ** License acquisitions                                                          15
Individual status of all accredited units as of 1Q18
     Year     Region   City                           Brand        Status
              NE       Feira de Santana (BA)          NASSAU       Open 2016.1
                                                                                 Status of the accreditations                                          Total
       2015

              NE       Olinda (PE)                    NASSAU       Reordered
 4            NE       Jaboatão dos Guararapes (PE)   NASSAU       Open 2016.1   Open                                                                   17
              NE       Petrolina (PE)                 NASSAU       Open 2016.1
              NE       Cabo de Santo Agostinho (PE)   NASSAU       Open 2016.2   Unified with existing NASSAU units in the same city                        4
       2016

              NE       João Pessoa (PB)               NABUCO       Unified
4             NE       Jaboatão dos Guararapes (PE)   NABUCO       Reordered
                                                                                 Reordered                                                              16
              NE       Maceió (AL)                    NABUCO       Unified
              N        Boa Vista (RR)                 UNAMA        Open 2017.2
              N        Porto Velho (RO)               UNAMA        Open 2017.2   Total                                                                  37
              N        Rio Branco (AC)                UNAMA        Open 2017.2
              NE       Fortaleza (CE)                 NASSAU       Open 2017.1
              N        Marabá (PA)                    UNAMA        Open 2018.1
              NE       Garanhuns (PE)                 NASSAU       Open 2017.2
                                                                                 ▪ Reordered accreditations are scheduled to be opened in the next 2-3
              NE       Maracanaú (CE)                 NASSAU       Open 2017.2     years
              NE       Ananindeua (PA)                NASSAU       Open 2017.2
              CO       Anápolis (GO)                  UNIVERITAS   Open 2017.2   ▪ 8 new accreditations in process with the MEC to materialize the plan to
     ‘0
              NE       Juazeiro do Norte (CE)         NASSAU       Open 2017.2
                                                                                   open 45 units
              NE       Sobral (CE)                    NASSAU       Open 2017.2
              NE       Mossoró (RN)                   NASSAU       Open 2017.2
                                                                                 ▪ The four unified accreditations will be replaced by new accreditations
       2017

              NE       Natal (RN)                     NABUCO       Unified
26            CO       Brasilia (DF)                  UNIVERITAS   Reordered       already in process:
              NE       Arapiraca (AL)                 NASSAU       Open 2018.1
              CO       Campo Grande (MS)              NASSAU       Reordered             ▪ New regulation of autonomy for universities, colleges and
              NO       Macapá (AP)                    UNAMA        Reordered
              CO       Cuiabá (MT)                    UNIVERITAS   Reordered
                                                                                           universities
              S        Porto Alegre (RS)              UNIVERITAS   Reordered
              SE       Vitória (ES)                   UNIVERITAS   Reordered             ▪ There are additional accreditations requested in 2017 and 2018
              CO       Goiânia (GO)                   UNIVERITAS   Reordered               that will support the growth of long-term units
              N        Belém                          NABUCO       Reordered
              N        Palmas (TO)                    UNAMA        Reordered
              NE       Salvador (BA)                  NABUCO       Unified
                                                                                 ▪ There are no significant changes in the EAD development plan
              S        Curitiba (PR)                  UNIVERITAS   Reordered
              S        Joinville (SC)                 UNIVERITAS   Reordered
              NE       Patos (PB)                     NASSAU       Reordered
       2018

 3            NE
              SE
                       Imperatriz (MA)
                       Campinas (SP)
                                                      NASSAU
                                                      UNIVERITAS
                                                                   Reordered
                                                                   Reordered
Ser Educacional has relevant levers for growth sustainable
operating margins
                                  Consolidated Adjusted EBITDA margin           On Campus Students
                                    and excluding new units and DL                  per Teacher               ▪ Reduction of impact in results
                                                                                                                by reordering the opening and
  Reordering the number of new             32.1%                                                                maturation of new units
         units per year                                                                30.0
                                                                                29.4
                                                                                                              ▪ Opportunity to improve the
                                                                                                                adjusted EBITDA margin of
                                                           24.7%                                                legacy operations through the
                                                                                               27.5
                                                                                                                2018 action plan
   Operational optimization of
         existing units                                                                                       ▪ Opportunity to enhance
                                                   1Q18                         1Q16   1Q17   1Q18              students / class rate in the
                                     Adjusted EBITDA ex- new units and DL                                       second semester
                                     Adjusted EBITDA

                                                      Distance Learning Gross Margin

                                                                            58.6%                             ▪ DL initiating operating
                                                    57.6%
                                                                                                                leverage by increasing gross
    DL to start contributing to                                                                                 margin while structure of
      consolidated results                                                                                      costs and fixed expenses was
                                                                                                                already mostly created in
                                                                                                                2017
                                                    1Q17                    1Q18

    New accreditations already        ▪ Reduction of the 2018 budget for new unit accreditations for the coming years as the Company
 reached advanced developments          obtained a significant volume of new accreditations and the new regulation allows autonomy for
                                        universities to expand within their states of origin
                                                                                                                                                17
Attachments
Brazilian Scenario – Student Profile
         Undergraduation Student base Evolution in 2016 (mm students)                                                PROUNI Student base Evolution (mm student)
               On campus Private         On campus Public          DL Private          DL Public

                                                                7,8             8,0           8,1
                                                 7,3                                          0.1
                      6,7          7,0                          0.1             0.1
         6,4                                     0.2                            1.3           1.4
                                   0.2                          1.2
         0.2          0.2          0.9           1.0                                                                                          0.5                     0.5         0.5
         0.8          0.8
                                                                1.8             1.8           1.9                      0.4        0.4                     0.4
                      1.6          1.7           1.8
         1.5
                                                                                                         0.3

                      4.2          4.2           4.4            4.7             4.8           4.7
         4.0

       2010          2011          2012         2013            2014            2015         2016      2010           2011       2012        2013        2014        2015        2016
Source: INEP
                                                                                                      Source: INEP
               Student per region in 2016 (mm student % of total)                                                         Current FIES contracts base evolution

                                              Mid-west
                                   South                                                                   Total contracts
                                                 0.8                                                                                                                            2.4
                                    1.3                                                                    Student base
                                                10%                                                                                                                 2.2
                                   16%
                                                       Northeast                                                                                        1.8
                                                          1.7
                                                         21%                                                                                                  1.3         1.3         1.2
                                                                                                                                            1.1
                                                                                                                                                  0.8
                                                                                                                                0.6
                             Southeast                  North                                                                         0.4
                                3.6                      0.7                                          0.2 0.2        0.3 0.2
                               44%                       9%
                                                                                                       2010          2011       2012        2013        2014        2015        2016
Source: INEP                                                                                        Source: INEP
Glossary

▪   EBITDA : Earnings before Interest, Taxes, Depreciation and Amortization.. It is a way of measuring the financial health of a company by taking into account only what the company
    can generate from revenue, without taking into account the financial effects or the tax abatement of any nature.

▪   IGC: Unit-based assessment, performed by MEC to evaluate quality of the programs offered.

▪   CPC: Program-level, performed by Ministry of education ( MEC)

▪   FIES : Is a program of Ministry of Education (MEC) which finances courses in private sector , helping students to enter in college

▪   Ex-FIES: students that pay tuitions out of pockets

▪   IBGE: Brazilian Institute of Geography and Statistics, is the main provider of data and information in the country.

▪   INEP: National Institute of Educational Study and Research. Its mission is to subsidize the formulation of educational policies of the different levels of government in order to
    contribute to the economic and social development of the country.

▪   CI: Institutional Concept, at each evaluation cycle, the educational institution is evaluated on the spot, it is composed of self-assessment or internal evaluation (coordinated by each
    institution's own evaluation committee) and by the external evaluation carried out by the committees designated by Inep

▪   CAGR (Compound Annual Growth Rate): is an average growth rate for several years. It is a geometric mean of annual growth rates

▪   ISO9001: Standard that certifies the Quality Management Systems and defines the requirements for the implementation of the system. This document has standardization tools, it is
    a safe model for the implementation of Quality Management.

▪   PDCA ( Plan Do Check Act ) : is an interactive four-step management method used for the continuous control and improvement of processes and products

▪   PROUNI : Program University for All made by MEC, which grants scholarships in private institutions of higher education, in undergraduate and sequential courses of specific training,
    to Brazilian students without a diploma of higher level.

▪   Collegiate Test: Student evaluation model prepared by the Company, made jointly by the teachers and finalized by a group of validating teachers.
Disclaimer
This material reflects management’s expectations and may contain estimates related to future events. Any information. data. forecasts or future plans
herein refer to estimates. and therefore cannot be taken as concrete evidence or a promise to the market. Ser Educacional is not responsible for
investment operations or decisions taken based on the information herein. These estimates are subject to change without prior notice.

This material has been prepared by Ser Educacional S.A. (“Ser Educacional" or the “Company”) in accordance with the highest national and
international standards and includes certain forward-looking statements that are primarily based on Ser Educacional’s current expectations and
projections of future events and financial trends that currently affect or may affect the Company’s business. and therefore they are not guarantees of
future performance. They are based on management’s expectations and involve a number of risks and uncertainties that could lead the Company’s
financial situation and operating results to differ materially from those expressed in said forward-looking statements. Ser Educacional assumes no
obligation to publicly update or revise any forward-looking statements.

This material is disclosed solely for information purposes and should not be construed as a request or an offer to buy or sell any shares or related
financial instruments. Accordingly. this presentation is not a recommendation of investment and should not be considered as such. It is not related to
the specific investment objectives. financial situation or particular needs of any recipient. neither does it make a statement or provide a guarantee.
either expressly or implicitly. related to the accuracy. completeness or reliability of the information herein. This presentation should not be regarded
as a substitute to the recipients’ judgment. Any opinion expressed herein is subject to change without prior notice and Ser Educacional does not
assume the obligation to update or revise them.

                                                                                                                                                      34
QUALITY EDUCATION FOR YOU TO WIN

CONTACTS:
Jânyo Diniz, CEO | João Aguiar, CFO
Rodrigo Alves, IRO | Geraldo Soares, IRM
Phone: +55 (11) 2769-3223
E-mail: ri@sereducacional.com
Website: www.sereducacional.com/ir
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