Job Description Consultant - NHS Transformation Unit
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Job Title: Transformation Consultant
Salary: £33,222 to £51,668
Reports to: Managing Consultant
Responsible to: Director of Business Group
Location: 4th Floor, 11 Ducie Street, Manchester, M1 2JB
(However, the post holder may be required to work at any establishment at any time throughout
the duration of their contract, normally within the UK, or as set out under the terms of their
contract)
Job Purpose:
The NHS Transformation Unit (TU) is an NHS organisation (hosted by Salford Royal) which
operates as an NHS Internal Consultancy and provides a range of services which can be tailored
to the needs of each of each client in a more cost effective way than other commercial
consultancies.
The TU works with clients to ensure that change is delivered within a strategic context and drive
forward new thinking in how public services can be delivered differently, to be more effective,
more efficient and achieve better outcomes for patients and service users.
The TU is innovative, with a track record of successfully delivering complex transformation
programmes and major service reconfiguration, including Healthier Together.
We are expanding the TU and aim to recruit an ambitious and experienced Consultant. The post
holder will support the Transformation team to ensure that programmes and projects within the
TU portfolio are planned and managed effectively.
The post-holder must be adaptable, flexible and a good communicator. Given the nature and role,
there may be a requirement to react quickly to external influences and events, and support other
members of the TU in general programme tasks as directed by the Associate and Assistant
Directors of the team.
Main tasks/overview of responsibilities:
The post holder will work closely with the wider management team to deliver projects and
programmes within the TU portfolio. Their responsibilities will include:
• Manage specific projects and activities within the TU portfolio including development of
project plans, reporting progress and undertaking risk and issue management to ensure
effective and timely delivery.
www.transformationunitgm.nhs.uk 2• Contribute to planning and executing engagement with clinicians to understand the case for
change, develop future models of care and implement change.
• Manage key relationships with clinicians and others as relevant to areas of work leading on.
• Create and contribute to project documentation including business cases.
• Plan and execute communications activity including meetings, workshops, and events.
• Chair and lead meetings and events.
• Deputise for the Assistant Director as required.
The post holder’s prime responsibility is to ensure that together with the Transformation
Consultants and Managing Consultants, assigned projects produce the required deliverables
within the defined quality, time and cost constraints.
The above is only an outline of the tasks, responsibilities, and outcomes required of the role. The
job holder will carry out any other duties as may reasonably be required by their line manager.
The job description and person specification may be reviewed on an on-going basis in accordance
with the changing needs of the Department and the Organisation.
Values and Behaviours - Responsibility for upholding the agreed set of values and accountable
for own behaviour
People Focused We have those who access and deliver health and care at the heart of all we
do. We recognise, acknowledge and celebrate all contributions.
Driven We respectfully challenge convention, ourselves and each other to excel. We
have the strength, willingness and determination to make things happen.
Integrity We act professionally with compassion, respect, responsibility and honesty.
We do what is right and fair, not what is easy. We are accountable for all of
our actions.
Empower We actively support, develop and care for all our people. We value and
ensure our health and wellbeing is our priority.
Job Summary:
Planning and organising
• To plan, organise and deliver discrete projects and activities within the TU portfolio.
• To create, maintain and track of project plans reporting on variance through status reports.
• To track risks and issues and take appropriate action resolving issues along where appropriate
and escalating where necessary.
• To plan, organise and deliver communications activity such as meetings, workshops, and
events.
• To be responsible for self-organisation/time management.
www.transformationunitgm.nhs.uk 3Communications and leadership
• Manages key relationships with clinicians and others as relevant to areas of work leading on.
• Fosters relationships with established contacts and team members and proactively manages
these relationships.
• Leads and facilitates workshops and events as required.
• Delivers presentations to a range of audiences.
• Act as an ambassador for the Directorate communicating professionally in all contacts,
including with senior stakeholders and clinicians, both face to face and via email.
• Able to communicate sensitive information about review recommendations or change with a
high level of diplomacy.
Partnership working
• Must be able to work collaboratively as part of a team whilst managing own workload.
• To actively seek and develop positive working relationships within the TU team and wider
Directorate.
• To maintain and promote positive relationships with clinicians and others engaged in projects
and programmes.
Research, Development and Audit
• To take responsibility for own learning and development including identifying any areas of
learning that might add to the knowledge base of the wider team.
• Undertakes research to support projects and programmes.
• Analyses data to provide evidence for projects and programmes.
• Maintenance of risk registers and issue logs.
Responsibilities for Human Resources
• To provide advice and guidance to more junior members of the team.
• To deputise for Senior Consultants and Assistant Director as appropriate and as directed by line
management.
Responsibility for Patient Care (including monitoring, diagnostics + investigations)
• To support projects and programmes that will improve patient care and outcomes.
• To ensure patient input is a core element of all improvement work.
Responsibility for Policy/ Service Development
• To identify areas for improvement in project management methodologies, tools, templates and
documentation used by the TU team.
• To contribute to the development of tools, templates, documentation methodologies and
approaches used by the TU team.
www.transformationunitgm.nhs.uk 4Analysis and data management
• Able to identify data requirements, define analysis requirements, design data gathering and
desired outputs.
• Able to assess the robustness of data and ensure data analysis for projects and programmes
is sufficient and will pass scrutiny
• Able to perform complex analyses on data relevant to projects and programmes, including
presenting data in a variety of formats, bar charts, statistical process control charts.
• Responsible for tracking data, including risks and issues, continuously to quickly resolve
failures to meet project requirements and act accordingly to inform team members as
appropriate.
Responsibilities for physical and financial resources
• Responsible for managing the project budgets, tracks expenditure and provides reports to
Assistant Director of TU, as required.
• Authorised signatory for small payments in relation to the projects/programmes (e.g.
authorised signatory for travel and day to day operational expenses).
Equality and Diversity
• To ensure any engagement with patients and public as part of service improvement work is
representative of the population affected and accessible.
• To act as a Champion of equality in the provision of advice and support, ensuring that managers
comply with relevant legislation.
• To promote equality and diversity as part of the culture of the organisation.
Health & Safety
• To work in accordance with all GMST policies and procedures.
• To attend regular mandatory update training on risk management policy and procedure.
• To identify through risk assessment any risks that exist within the department or during the
delivery of the service.
• To provide incident reports and supporting documentation for any unexpected event or
incident involved in.
Freedom to Act
• The post holder is guided by precedent; works within the constraints of terms and conditions
of service, policies and procedures. Priorities are set but post holder manages own workload
and works independently. Guidance is provided by the Associate and Assistant Directors of TU.
Due to the Trust’s commitment to continuous improvement, it is likely that the post will evolve over time.
These duties will be subject to regular /appraisal and any amendments will be made in consultation and
agreement with the post holder.
www.transformationunitgm.nhs.uk 5Person Specification:
In the supporting evidence of your application form, you must demonstrate your experiences by
giving specific examples for the criteria within the person specification.
Essential Desirable
Essential • First degree 2.1 or equivalent • Recognised
Qualifications experience project
• Evidence of relevant Professional management
Development qualification
Knowledge, Skills • Broad understanding of NHS
• NHS
and Experience • Demonstrated experience of co- experience
ordinating projects in complex and
challenging environments
• At least 2 years working in the NHS,
Local Authority, voluntary or private
sector at a senior level
• Comprehensive knowledge of project
management principles and
methodologies
• Ability to manage a diverse workload
and to meet set deadlines
• Excellent oral communication skills -
experience of delivering presentations /
chairing meetings
• Excellent written communication skills -
experience of writing briefing papers and
documents for a senior audience
• Highly organised - able to effectively
prioritize and execute tasks in a high-
pressure environment
• Numerate and able to analyse complex
issues, data and information where
material is conflicting and drawn from
multiple sources
• Flexible, adaptable and resilient
• Experience at working both
independently and in a team-oriented,
collaborative environment is essential
• Experienced in use of Microsoft
applications, excellent Excel, Word and
PowerPoint skills
Trust Values • People Focused
Keeps those who access and deliver health
and care at the heart of all they do.
www.transformationunitgm.nhs.uk 6Recognise, acknowledge and celebrate all
contributions.
• Driven
Respectfully challenges convention,
ourselves and each other to excel. Has the
strength, willingness and determination to
make things happen.
• Integrity
Acts professionally with compassion,
respect, responsibility and honesty. Does
what is right and fair, not what is easy.
Shows accountability for all of our actions.
• Empower
Actively supports develop and care for all
our people. Values and ensures our health
and wellbeing is our priority.
Physical & Mental • Frequent use of a VDU for long
Requirements periods during the working day
• Able to cope with shifting priorities
and demands
• Able to concentrate for prolonged
periods when undertaking analysis
and producing reports.
• The post holder will be required to
use road and/or public
transportation to travel to key
meetings & events.
• Able to attend occasional meetings
outside of normal working hours
• Able to travel across Manchester
www.transformationunitgm.nhs.uk 7A P P L I C A T I O N C R I T E R I A
Importance
(High, medium, or
Criteria low)
Qualification:
First degree 2.1 or equivalent experience H
Evidence of professional development and mandatory training
M
completion
Skills, Knowledge & Experience
Essential:
• Broad understanding of NHS L
• Demonstrated experience of co-ordinating projects in complex H
and challenging environments
• At least 2 years working in the NHS, Local Authority, voluntary or M
private sector at a senior level
• Comprehensive knowledge of project management principles M
and methodologies
• Ability to manage a diverse workload and to meet set deadlines H
• Excellent oral communication skills - experience of delivering H
presentations / chairing meetings
• Excellent written communication skills - experience of writing H
briefing papers and documents for a senior audience
• Highly organised - able to effectively prioritize and execute tasks H
in a high-pressure environment
• Numerate and able to analyse complex issues, data and H
information where material is conflicting and drawn from
multiple sources
• Flexible, adaptable and resilient
• Experience at working both independently and in a team- H
oriented, collaborative environment is essential H
• Experienced in use of Microsoft applications, excellent Excel and
Word skills M
Values M
www.transformationunitgm.nhs.uk 89
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