Jurong Island Online Pass System (OPS) - Company Main Account (CMA)/ Company Sub Account (CSA) Briefing - ASPRI
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Jurong Island Online Pass System (OPS) Company Main Account (CMA)/ Company Sub Account (CSA) Briefing Feb 2018
Agenda • Opening • Trends in Global Terrorism • Introduction to Jurong Island Pass System • Switching to CorpPass • Management of CSA/CMA • Management of Sponsorship/Expired Pass • New Interface with State Authorities • Proposed Measures for JI Pass Application / Management • Measures to Ease Traffic at Checkpoint • Q&A • Closing
Opening
Trends in Global Terrorism
Introduction to Jurong Island
Pass System
Introduction
Following the 911 incident,
Jurong Island is identified as one of the
critical infrastructure and key asset
requiring protection
Daily Entries Through Jurong Island
Checkpoint
70000
63000
60000
55000
52000 51000
50000
50000
46000
41000
40000 38000
37000
35500
33000
30000
20000
10000
0
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
Traffic Volume at Jurong Island Checkpoint
Peak of the Peak: 7:30 – 7:45
1400
1257
1200
1144
1107 1093
1000
865
800
730 747
600
511
454
400 348 357
338
200
0
6:00-6:15
6:15-6:30
6:30-6:45
6:45-7:00
7:00-7:15
7:15-7:30
7:30-7:45
7:45-8:00
8:00-8:15
8:15-8:30
8:30-8:45
8:45-9:00
People Mover Car Taxi Heavy Vehicle Motor Cycle Total
Introduction
• All pass applications and entries are subject to stringent
checks by authorities before approval is granted to enter
Jurong Island
o Thus the requirement for the details to be entered when
applying for passes
o Physical checks conducted in accordance with the security
threat level
o Equipment and systems deployed at Checkpoint
– Under Vehicle Surveillance System
– Cargo Scanners
Passes Issued At Jurong Island Checkpoint • Long Term Passes – 200 per day • Short Term Passes – 600 per day • Numbers fluctuates and surge under various situations such as: o Plant shut-down o Events/ceremonies
Types of Passes
E Pass
S PassEmployee Pass (E Pass)
E Pass
Employees and staffs of the Jurong
Island companies
Spouse or family members of E Pass
holder only
• Singaporean or PR - Employment period
• Foreigner – Expiry date of required document such as Work Permit /
Employment PassService Provider Pass (S Pass)
S Pass
Service providers such as contractors of
the Jurong Island companies and JTC
• Max 2 years
• Depending on the contract agreement or validity of the required
documents, whichever is lesser
• Validity can be extended by sponsorCommercial Important Person (CIP)
Commercial important persons from
companies
• Max 2 weeks
• Activate and sponsor online by lessee’s administrator
• Return CIP pass to the lessee’s Administrator upon leavingTaxi Pass
Per Entry Basis with Pass Holder Passenger
or On-Call
• 1 day pass (till 2359hrs)
• Return pass at Block 2 upon leavingVisitor Pass
Any individual who needs to access Jurong
Island for official purposes on ad hoc basis
• 1 day pass (till 2359hrs)
• Multiple entries allowed
• Return pass at Block 2 upon leavingVisitor Group (Sticker) Pass
Organized group visit who need to access
Jurong Island for official purposes on ad
hoc basis
• For Group visitors
• Customised Stickers will be printed upon clearance
• Transported by Mini Bus or Bus
• Nominee must bring along his original identification document such
as photo ID or PassPortFlow Charts for Pass Applications
CMA / CSA Security CMA /CSA Nominee Pass Office
Clearance
Customers
submit online Process
application
request through
OPS
Nominees goes To proceed to
through Screening pass office for
enrolment
Approved
Automated
Acknowledgeme
nt EmailPhotography & Video Permits
• Equipment Permit is required when entering Jurong
Island
• No filming/photos taking of:
o Footage on Security measures, including process in clearance and
equipment
o No footage on coast line and facilities along the coast line, unless it is
a close-up view on part of the facility or coast line
o Bridge or Link bridges; and
o Footage on the facilities of other company.
• To be reviewed by the Security Agency before leaving
Jurong Island
• When required, to surrender the original and make 3
duplicate copies of footage
• Enforcement framework is covered in the upcoming
Infrastructure Protection Act (IPA)Works in Restricted Waters and Shorelines of Jurong Island • To manage and regulate the coastal security. • Jurong Island Checkpoint is the ONLY security access point for entering Jurong Island. • All vessels entering Jurong Island are required to obtain the consent from the jetty and wharf owner and a written permit from the Maritime and Port Authority. • Crew members from vessels entering Jurong Island by sea are not allowed to land on Jurong Island, except for medical emergency case. • Contractor/vendor or Jurong Island Company to notify Jurong Island Security Department of such activity – to advice on security measures and procedures to adopt.
Switching to Corp Pass
Switching to CorpPass • Currently both SingPass or CorpPass is available • Only 43% of users using CorpPass, and less than 40% of the companies has switched to CorpPass • Inline with government effort to streamline all work processes for personal and business related transactions • OPS will switch over to CorpPass eventually
Management Of CMA /CSA
Management Of CMA /CSA
• Number of account holders
o CMA - 108
o CSA - 2667
• Reason for tightening control
o CSA is having too many active sponsorship, impossible to
monitor
– No of CSA holding > 1000 nominees : 13
– No of CSA holding > 500 nominees : 52
– No of CSA holding 251 to 500 nominees : 2302
– No of CSA holding < 250 nominees : 408
o Inactive/non management of sponsorship will result in
congestion at checkpoint due to U turn and Pass Office due to
pass issues
o Active sponsorship does not include expired sponsorshipManagement Of CMA /CSA • All CMA / CSA are subjected to JTC Approval • CMA / CSA responsible for all sponsorship raised by them • CMA / CSA will have to do the primary check (e.g. Identification Validity, Workpass Validity, etc) before sponsorship via On-line Pass System (OPS) • All pass applications must be submitted in advance. (10 days in advance) • When pass holder ceases employment or providing their services, CMA / CSA must terminate their sponsorship immediately and return pass to Pass Office • CMA / CSA account MUST not be shared
Management of Sponsorship/Expired Pass
Management of Sponsorships
• System will automatically send out 4 email reminder to
the sponsors :
– 1 Month before the expiry
– 1 Week before the expiry
– 1 Day before the expiry
– The day after the expiry to inform them the pass is
expired
• Inactive passes will deactivated:
– 90 days for Singaporeans
– 30 days for WP holdersManagement of Sponsorships
• No of Pass Expired without Cancellation / Renewal with
no entry records for more than 2 months
6000
5000
4000
3000
2000
1000
0
Oct-17 Nov-17 Dec-17
Pass Cancel by CSA Pass Expired w/o CancellationManagement of Sponsorships No of Active WP Sponsorships to MOM : 56,821 Return as Inactive by MOM : 3351 Pass cancelled by CMA / CSA : 785 Deactivated by pass office : 2538 No of WP converted to SPR : 16 No of WP reactivated : 12
Management of Expired Pass • Expiring Pass should be extended prior to expiry date as extension application done after expiry is considered fresh application and thus result in longer waiting time for approval. • Extension after expiry date result in companies applying for Visitor Pass while waiting for extension to be approved • Approximate time to issue visitor pass to fresh applicant – 3 mins • Approximate time to issue visitor pass to applicant holding on to expired pass – up to 10 mins
Management of Expired Pass
400
350
300
250
200
150
100
50
0
Oct-17 Nov-17 Dec-17
Expired Pass Collected Expired Pass Renewed with 3 weeksNew Interface with State
AuthoritiesNew Interface with State Authorities • JTC has completed its interface with relevant authorities and thus CMA/CSA are to ensure all Jurong Island Pass are cancelled immediately when the pass holders work permit / employment pass is cancelled • The screening process and protocols for both STP and LTP Jurong Island pass applications by the relevant authorities requires time. All LTP application are to be submitted 10 days in advance • LTP has been reinforced and thus will requires longer clearance time, but currently unknown if STP will undergo same regime • CMA /CSA will be responsible for all sponsorship raised by the them on behalf of their company
Proposed Measures for JI Pass Application / Management
Proposed Measures for JI Pass Application / Management • To limit the number of sponsorships per sponsor (e.g. 500 active sponsorships per CSA) • Appeal for all companies to ensure CMA are at least HODs, for better control of CSAs • Company cancels, collects and then return the pass sponsored to JTC within 1 week from the termination of service of their Employee / contractors
Proposed Measures for JI Pass Application /
Management
• Issue letter of Advice to CSA if fail to manage their sponsorship
o To deactivate the CSA for 1 week if fail to manage their sponsorship after the
letter of Advice
o To deactivate the CSA for 1 month if fail to manage their sponsorship after the
first suspension
o To hold back approval of all new CSA account during the 2nd suspension period
• What constitute an infringement
o If the pass holders WP suspended for more than 3 times after reactivation
o 10 Expired pass not renewed on time
o Sponsorship not cancelled at the end of employment/serviceMeasures to Ease Traffic at
CheckpointMeasures to Ease Traffic at Checkpoint • Pulau Damar Laut Arrival Halls – implemented o 4 separate buildings o Increase from 62 to 80 Turnstiles o 40 dedicated alighting and boarding bays
Measures to Ease Traffic at Checkpoint
• Biometric Access Control System enhancements –
o replacement of MVs
o enhancing security for BACs system
o BACs network enhancement
2nd
GenMeasures to Ease Traffic at Checkpoint • Reversible Flow – implemented
Measures to Ease Traffic at Checkpoint • Offsite clearance – Proof of Concept completed
Measures to Ease Traffic at Checkpoint
• Vehicular Automated Clearance System –
o 1st phase implementation Q3 18, full operations Q4 18
o Allows drivers and motorists to perform self clearance
o The LAN-connected VAC kiosks can reduce the load of the
wireless bandwidth at the checkpoint
o The speed of biometric verification with the LAN-connected
VAC kiosk is estimated to be up to 30% faster than mobile
devicesMeasures to Ease Traffic at Checkpoint
• Vehicular Automated Clearance System
Facial Recognition
Camera
LED Display
Pass Reader
Biometric Finger
Print Reader
43Measures to Ease Traffic at Checkpoint
• Self Service Enrolment/Registration Kiosk
– Q3 18
o E-kiosk for self enrolment/registration at
Pass Office
o Manned Counters will handle enquires and
visitors with pass issue
o Will prevent bottlenecks so that visitors with
no issues can be self processed JI passesMeasures to Ease Traffic at Checkpoint • Next Generation Access Control System – 2021
Q&A
Closing
THANK YOU
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