Library space for community use

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Library space for community use
Library space for community use
Kari Lämsä
Department Head of
Library 10 & Urban Workshop
Helsinki City Library, Finland

                      Finland and Libraries
               Library 10 in Post Office building

• 5,5 milj. inhabitants
• Mostly forest (78%) and lakes (10 %)

• There is at least one public library in every
  municipality, 836 libraries together
• Lending 18 items per capita
• Visits 10 per capita

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Library space for community use
Helsinki City Library

• 600 000 inhabitants
• 36 libraries
• 16 loans / inhabitant
• 11,3 visits / inhabitant

              Library 10 in Post Office building

                                          •Opened April 1, 2005
                                          •Open every day: 80 h/wk
                                          •Customers 2 000/day
                                          •Public space 800 m²
                                          •Developing new library
                                          services and working
                                          methods for the Central
                                          Library

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Library space for community use
Urban Workshop in the
             Lasipalatsi Film and Media Centre

Laboratory for pilot projects, thinking &   • Urban Office working facilities
testing services for the Central Library    • Urban Workshop equipments

                       New needs of customers

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Library space for community use
Customers

• Mostly young adults
• A lot of active seniors
• Percentage of customers that
  are male 50 %
• Percentage of customers that
  check‐out materials 25 %

                     Customer as media creator

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Library space for community use
Customer as cultural publisher

                                            Customers can come to the library to
                                            play, record and edit their own music,
                                            spoken word and videos.

       Customer as event organizer and performer

• Customers participate in organizing exhibitions, events and concerts
• 80 % of all events organized by customers

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Library space for community use
Customer as digitizer

Convert records and casettes into digital files, and VHS video to DVD

                  Customeras
                 Customer  as digital
                              digital citizen
                                      citizen

   Assisting the shift to digital errands: forms, banking, health
   services, e‐collections etc.
   An increasing need for digital help

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Library space for community use
Customer as maker

Learning and making new things together

New needs of the library space

        Library 10 before

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Library space for community use
Library 10 now

‐ Materials that seldom circulated (once per year) were removed
‐ Lower shelves were installed

                              Visible entrance

                                                                  Opening hours:
                                                                  Mon‐Thu 8‐22
                                                                         Fri 8‐20
                                                                   Sat‐Sun 12‐18

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Library space for community use
Must there be a reason for uncomfortable
           chairs in libraries?

        Comfortable furnishing

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Library space for community use
Flexible furnishing

   Suvanto = Backwater

      Tranquillity space for
relaxation, silence and slowness

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colors blend and change fluidly

speakers shower individual
corners with meditative music

                                                                   yoga hammock

a live wall with short videos of   oversized beanbag
animals, forests, clouds…

                                     soft tactile rug

          Work how you want, furnish as you need

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From collection to selection

                e‐materials, relevant music, current paperbacks

              Paperback books ‐ Consumable mentality

• Fiction and non‐fiction                 • Minimal handling process
• Non‐renewable, non‐requestable          • Short shelf life expectancy
• Not kept in alphabetical order          • Read until they fall apart

   1.7.2015

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e‐lounge

Read and download e‐books, e‐audio books,
   e‐magazines, e‐newspapers, e‐movies

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Library as a part of the City’s economy

                Urban Office for urban wanderers

Small business owners, freelancers,
associations, participants of meetings, and
employees of various businesses who are
running errands in the centre between
meetings.

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Mobile soundproof chairs

     Bookable soundproof walls

American Library Association’s Presidential Citation for
      Innovative International Library Projects

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The Forum

• Equipment for presentations &
  possibility for flexible arrangement of the space
• Free of charge, reservable space
• Workshops, lectures, meetings

• Start‐ups and small scale entrepreneurs
• Organizations, societies and groups

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Library as a Maker Space

                        Equipment
ƒ 3D printers, 3D scanner, vinyl cutter, 3D cutter, graphics
  station, sewing machines + digitizing and media stations
ƒ The Aalto Design University Fablab was consulted
ƒ Customers could express wishes

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Staff: Helping the customers to do it themselves
  ƒ Media workers and IT‐specialists
  ƒ Assistance in using all
    the available equipment
  ƒ “Let’s find out together”

   Action: Workshops and events ‐ even outside
                opening hours…

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Projects: Everyone can be a designer

     Working together with
      friends & partners

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So what’s happened so far?
ƒ More customers, new customers, new kinds of customers:
”urban activists”, small scale entrepreneurs, voluntary workers, societies,
designers, artists…

ƒ New partnerships & strengthening old ones

ƒ Effective use of space and facilities

ƒ Enabling people to make their ideas
  real

ƒ Helping to make the city more interesting, open and equal

                           Library is a verb!

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How change the way we work?

Average age under 40
All together 30
Males 70 %

•   Department head
•   2 Service managers          •   Events organizers
•   IT specialists              •   Library assistants
•   Media assistants            •   Apprenticeship students
•   Music librarians            •   Non‐military service
                                •   Students and trainees

                         Visible staff

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From sitting and waiting to
     walking and talking

During rush hours librarians walk around doing
”nothing” other than be available

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Side by side guiding

                 Librarian as a Personal Trainer

•Librarian and the customer together
create a personal listening plan in
person or by email

•The listening plan is tailored to meet
the needs and interests of the
customer

•Discussing and enjoying the selected
material in the library listening room

•Marketing our expertise

                     Old service in a new package

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Librarian as a 3D tinker

Librarian as a studio guide
                                    Librarian as a laptop doctor

Librarian as an e‐guide

                    Librarian as a friend

               Solving everyday situations together
                                .

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From reading room to working room

           Customers can furnish the library as a personal working space

                From book storage to public space

‘Helsinki of my Dreams’ prize by Radio Helsinki and Finland’s largest national
newspaper, Helsingin Sanomat
´Quality Innovation of the Year Award´ in the public sector by the Excellence Finland
organisation

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The library as a facilitator

                                      The customers describe what types of
                                      events, materials, and guidance they
                                      need.

The library provides its customers    The library and its customers develop
with space, equipment, and know‐      activities and events together.
how as needed.

                       Transfer of the ownership

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Next step: The Central Library 2018

    A hub of knowledge, skills and stories

• 10 000 visitors a day, 2,5 million a year   • Long opening hours, even 24/7
• 10 000 m² of the library of the future        – part of it
• The building is almost entirely open for    • Construction cost 96 million
  public                                        euros
• Collection 150 000 items                    • Design: ALA Architects Ltd.

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“The Central Library will be completed in 2017‐2018 to
celebrate the centennial of Finnish independence. The
library is the Finnish Government's official centennial
project”.

Minister of Culture and Sports, Paavo Arhinmäki

  •   City Council decision      28.1.2015
  •   Ground breaking begins     9/2015
  •   Construction begins        11/2016
  •   The opening ceremony       6.12.2018

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•Confidently connected with its surroundings
 • Standing out and taking its place as an important public building
 • Inviting, easy to approach and identity with

 Tutustu kirjastonhoitajaan
            j          j
 – ylivoimaisesti parhaaseen hakukoneeseen.
The ground floor is an accessible and lively space where the entrance and service
points meet. It includes the lobby, an exhibition area, a library zone specifically for
families, an event spot, a café and restaurant, and a space just to hang around.

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This ground floor will be the most active environment in the library, where the
confluence of the city and the library will flow together.

The second floor is for hands‐on activities. It is a place for working, creating, interacting
and learning‐by‐doing. Here you will find studios, gaming rooms, a makerspace, a
kitchen, and areas for workshops, meetings, and other interactive exchanges.

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These areas will be functional, with the option to make divided or enclosed areas as
needed. They will be ideal for working, organizing meetings, testing ideas, editing
videos or creating objects with 3D printers.

 Tutustu kirjastonhoitajaan
            j          j
 – ylivoimaisesti parhaaseen hakukoneeseen.

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The third floor is designed for the individual and one’s own thoughts. It is a tranquil
 area for relaxing and concentrating.

Under the cloud‐like ceiling one can study, escape from hectic routines, or just admire
the view of the city. This area provides the ideal atmosphere for the beloved pastime
of reading.

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The majority of the library’s collection resides here, in addition to quiet reading
areas, the children’s world, and the patron’s balcony.

    The library will be extremely eco‐efficient, so called “zero energy building”.

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The
      library
                    is
                      an        enricher
                                                        off
   ideas
      whereand  thoughts,
            by sharing
         knowledge,
                   skills
       we together   stories
                       t i
               h andcreate
                            a new
                               civic     Vision of the
                                         Helsinki City Library
                                society.

          The video presentation of the winner

• http://www.kirjastokaista.fi/en/welcome‐inside‐the‐central‐library/

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