Life - B I G An action-packed two weeks arrives! - Welwyn Hatfield Borough Council
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INSIDE HOLIDAY SPECIAL | SAVING WATER | TOWN CENTRE UPDATES | LOCAL EVENTS
Summer 2018 Issue No. 60
Your Council
Your Borough
Life
www.facebook.com/welwynhatfield
BIG MER!
SUM
@WelHatCouncil
ks arri ves!
ck e d t w o wee
An action-pa See pages 10 and 11
FROM THE In my first column as the newly-elected Leader of the
Council, I would like to pay tribute to my predecessor,
LEADER John Dean, for all his work over the last 13 years.
It is never the right time to step down as Leader, as there why I want to bring a new focus on enhancing the
will always be unfinished projects - it's the nature of the council's communication channels, letting residents and
business. However, my Cabinet and I will continue to businesses know what we have been, and will be,
deliver the positive changes that people want to see, delivering for them whilst also seeking their opinions on
including the renewal of Hatfield town centre, High View local matters - and importantly - listening to them.
regeneration, a Splashlands in Welwyn Garden City, our This dialogue is vital for a successful council and I look
Affordable Housing Programme and, not least, the forward to making it as open and transparent as possible.
borough’s Local Plan – the blueprint for growth over the Together we can all work to keep Welwyn Hatfield a
next 15 years. vibrant and welcoming community that is taking positive
But what about my ambitions for the council? What strides into the future.
was made very obvious during the local election campaign
is that much of the public's trust in local politics has been Mandy Perkins Leader of the Council
eroded. I heard this message loud and clear and that is Follow Mandy on Twitter @MandyPerkins01
COUNCIL UPDATES
It’s been a busy spring season for all our services, as work continues across the borough to keep
Welwyn Hatfield a great place to live, work and study with a vibrant, growing economy.
Residents joined the We hosted a
1 then Deputy and
now Mayor of Welwyn
2 Domestic Abuse
Conference for more
Hatfield, Cllr Barbara than 180 people to
Fitzsimon, to raise the help them identify the
flag for St George’s warning signs of
Day, marking an controlling and
important day in our coercive behaviour.
history.
Extra protection The council’s work
3 from noise nuisance
was given to residents as
4 to prevent
homelessness in the
Operation Balsam borough was
returned. Run in recognised with a
partnership with the national Gold Standard,
University and Police, it becoming only the
provides a reporting second in Hertfordshire
hotline, prioritising calls to hold the
from or about students. accreditation.
The Dragons’ We celebrated the
5 Apprentice project
was completed with
6 10 year milestone of
our largest partnering
local secondary schools contract with Mears.
raising over £7,000 for Valued at over £12m per
local charities. Students year, it delivers all the
from Monk’s Walk responsive repair and
School were declared planned works needed to
the overall winners of maintain and improve
the challenge. our housing stock.
What’s in 4 Hatfield News 8 Environment 14 Your Councillors
your new 5 WGC News 10 Big Summer 16 Housing News
6 Community News 12 Holiday Special 17 Key Helplines
7 Safety 13 Your Council 18 What’s On
2 SUMMER 2018 | ISSUE NO.60 We can provide LIFE in different formats if needed. Call 01707 357271 or email media@welhat.gov.uk
COUNCIL NEWS
Honouring
our local
heroes
The twelfth annual Civic Awards
– sponsored by Mears – were
presented at the end of May,
recognising extraordinary
commitment and dedication
in our communities.
New for this year was the • Ricky Jennings – for The winners each received a cheque
Mears Community Award.
A Young Person’s Award,
volunteering and helping
to prevent youth
for £250 and a place in the Civic
Awards Roll of Honour. We’re one of
the country’s
sponsored by the homelessness
The Queen’s Sapphire Jubilee Awards
University of Hertfordshire, • Sue Finney (Community celebrate the wealth of talented
was also presented. Award) – for
most vibrant
young people in the borough to help
The winners were: volunteering at Isabel and encourage them to reach their
Hospice for over 25 years full potential. This year 20 young
areas!
• Jean Dossett – for her
work with the WGC Girl • Georgia Ormrod (Young people received the Queen’s
Guides Person Award) – as an Sapphire Jubilee Awards.
example of tenacity and
• Robert Ducat-Brown – A huge congratulations to all of the
determination in coping Welwyn Hatfield ranked
for his fundraising for winners.
with serious illness
charities in WGC 23rd out of 324
local areas in the Grant
Thornton Vibrant
Further hearings for The Local Plan
is the borough’s
blueprint for growth,
Economy Index.
borough blueprint setting out where all
future development will
And placed an impressive
fourth
England.
in the East of
The Local Plan is continuing to go through an open take place over the
examination process following its submission to next 15 years. The index looks at a number of
the Secretary of State in May last year. measures for understanding what
makes a place successful beyond
economic growth, with our
borough scoring highly on:
Dynamism
and
The planning opportunity
inspector has asked us
Hearing sessions took to look at providing around Following the inspector’s
place last month to instruction, we’ve also been
look at Panshanger
and North West
16,000 homes, undertaking a further review
of the green belt, with a Prosperity
Hatfield, two of the up from the 12,000 outlined in view to bringing more land
larger proposed the submitted plan, although forward for development.
housing sites (known the final number will be This study will be used to
as strategic sites). decided as the examination help identify options for other Health,
These sessions also progresses. sites and we will keep you
included the urban informed as the work progresses. wellbeing and
sites in Welwyn All the latest Local Plan news can happiness
Garden City and be found by visiting
Hatfield, including the old Shredded Wheat www.welhat.gov.uk/localplan or following
site on Broadwater Road. the council’s social media channels:
The next sessions, which will review the @WelhatCouncil on
For more information about
final strategic site, Symonsdhyde, and the Twitter and ‘Welwyn the index, please visit:
potential sites in villages and rural areas are Hatfield Borough www.vibranteconomyindex.
scheduled for September. Council’ on Facebook. grantthornton.co.uk
www.welhat.gov.uk | 01707 357000
Life 3
HATFIELD NEWS
White Lion Square Headline-grabbing
transformation set Hatfield!
for autumn Hatfield’s stock continues to rise, with a
feature in The Times as an up-and-
coming star of commuter towns. The
article used Hatfield and other towns to
A £1.2m project to redesign White Lion Square is set to start this autumn. highlight the benefits of quick
commuting into a variety of cities.
The designs are shaped by feedback from a public shops for chairs and tables, encouraging al fresco Favourable property prices, good
consultation in 2015 and feature table tennis dining. shopping and the historic old town were
tables, play equipment, and a new crescent arena The removal of planters and trees at the listed as the town’s main attractions.
at the top of the square with seating and northern end will make it feel brighter, improving
planting. walking routes and visibility around the square, Only a few months later, Hatfield
A large open area will be retained in the middle and integrated power facilities will offer new ranked 17 out of 116 London commuter
of the square to accommodate the market and possibilities for town centre activities and events. towns, in a TotallyMoney survey based
local events, as will the planters along the edge There will be minimal disruption to residents on four metrics: life satisfaction, journey
by Simmons leading down and businesses throughout the works. Keep an time, house prices, and season ticket
to Erol’s. More space eye on our Twitter @WelhatCouncil or Facebook prices. Further proof that Hatfield’s on
and new paving will page ‘Welwyn Hatfield Borough Council’ for the up!
be provided outside White updates.
For more Hatfield news, visit:
Lion Square www.hatfield2030.co.uk
businesses will be
open as usual!
New order tackles anti-social behaviour
A Public Space Protection Order (PSPO) is in place in parts of Hatfield to respond to local concerns,
prevent anti-social behaviour, and ensure everyone can enjoy our shared spaces.
The PSPO places restrictions on used to the new restrictions. From 1
certain activities, including drinking August, a Fixed Penalty Notice of up
alcohol, begging and urinating in to £100 can be issued on the spot
public. A full list of prohibited for breaches, and fines of up to
behaviours is available at £1,000 can be handed down at
www.welhat.co.uk/HatfieldPSPO. prosecution for persistent offences.
It follows a strong show of Residents, businesses and visitors
community support for the PSPO are encouraged to report PSPO
during a consultation with residents breaches to the police non-
and businesses last year. emergency number, 101. Officers
In the coming weeks, council will attend as soon as possible, and
officers and PCSOs will be out and the reports will be used to help local
about to help ensure people are agencies build profiles of places
aware of the changes and give more likely to attract anti-social
everyone the opportunity to get behaviour.
4 SUMMER 2018 | ISSUE NO.60
WELWYN ITY NEWS
GARDEN C
Summer fun
What next for WGC
town centre plans?
Thank you to everyone who responded last month with their views about
proposed changes to the road layout in WGC town centre.
The Welwyn Garden City BID’s
quintessentially English Garden
Festival will be taking place on
Saturday 4 July.
The event includes homemade delicacies and
floral displays available to buy, a bake-off
competition and crafting workshops in the big
tent along with Pimms and bubbles.
On Thursday 16 and Friday 17 August, the
Cinema on the Green returns to Howardsgate.
It’s the perfect way to have fun during the
summer holidays, with family-friendly films
A number of measures were trialled with Herts County Council is reviewing all being shown all day in this fantastic setting –
monitoring in place to record the impact on feedback with a view to updating and ice cream and snacks will also be available!
vehicle movements. finalising their designs before work to Check www.welwyngarden.co.uk to keep
The aim of the scheme is to improve the implement the proposals begins. up-to-date with all the exciting things
environment for pedestrians and cyclists, More information on the plans is available happening in Welwyn Garden City.
reduce traffic circulation and enhance the at www.hertfordshire.gov.uk/
experience for people using the town. wgcconsultation
Signs are good for WGC centenary
With less than 18 months to go until the start of WGC's centenary year,
one of the 2020 project’s signature events is gathering pace...
The 'Welcome to the Garden City' team aims to Working with Herts County Council, new signs
make visitors, businesses and residents aware of depicting WGC as a 'marriage of town and country'
their destination – however they arrive! will be placed in eight entrances to the town,
Local resident Alan Willison got involved to help embellished by suitable planting.
update some of the road signs around the town. For rail users, there will be improvements to
WGC station, including repairs and a return to the
original cream and green livery. This follows
several years of negotiations with Govia and
Network Rail, acting on advice from the Railway
Heritage Trust.
Meanwhile, you may already have noticed that
elements of the town plan design, as created by
Louis de Soissons in 1920, have been used by local
designer Nick Starling to create designs on the
glass bus shelter surrounding the new bus station.
To view progress on this project, and the other
13 signature events of the 2020 celebrations, visit
www.wgccentenary.org where you can also sign
up to get involved. The team looks forward to
hearing from you!
Left to right: Dr Dennis Lewis, Alan Willison, Malcolm
Day, County Cllr. Nigel Quinton and Cllr. Malcolm Cowan. www.welhat.gov.uk | 01707 357000
Life 5
COMMUNITY Left to right: Robin Loader, former Chairman of the
Finesse Leisure Exec Board, Cllr. Tony Kingsbury
and Joe Rahm, Regional Director at GLL
A new face The council’s seven leisure sites are
now managed by Greenwich Leisure
for leisure Limited (GLL) following a merger
agreement with Finesse.
Operating facilities under their ‘Better’ local organisations to develop a more
brand, GLL is the largest provider of leisure active and healthier borough.
services within the social enterprise sector. To find out more about activities,
The merger is expected to save around courses and events GLL is running over
£7.2m over ten years and will also see the the summer holidays, visit
creation of a Community Fund to support www.better.org.uk/welwynhatfield.
Help for Armed The Armed Forces and
Veteran’s Breakfast Club
Forces veterans Why not meet up with Armed Forces veterans from
Welwyn Hatfield for a hearty breakfast and a chat
once a month?
New, tailored support health, including social needs and
services for veterans a physical health check-up. Loved The Hatfield & Welwyn GC Armed Forces & Veteran’s Breakfast
suffering from PTSD or ones and significant others can Club meets on the first Sunday of each month for breakfast
also access support through the
other wellbeing and from 10am onwards, at Harpsfield Hall (Wetherspoons),
service. A care plan is then
mental health issues are produced and support is
Parkhouse Court, Hatfield AL10 9RQ
now available. organised through health services
The NHS has introduced the close to home.
‘Transition, Intervention and You can access the service by
Liaison’ service, or TILS. self-referral, or by asking your GP
TILS provides veterans with an or health/welfare worker to make
assessment of their mental a referral on your behalf.
24/7 helpline: 0300 3230139
If you need urgent help, contact your GP or go
to A+E and ask to be seen by a mental health
liaison team. Alternatively, call the Combat
Stress 24/7 helpline on 0800 138 1619.
Move more, feel great!
Throughout 2018 we are encouraging everyone to be more active by
promoting the vast and varied range of activities taking place across
the county as part of the Herts Year of Physical Activity (YOPA).
Each month is themed, with plenty September – ‘Get back into’ month
happening this summer to suit all ages and Take part in a range of taster sport and
abilities. physical activity sessions to get back into
an activity that you used to do but haven’t
July – Parks month done for years. The sessions will also be
Free activities and events taking place in suitable for beginners and people who
parks across Herts. want to try activities for the first time.
Visit www.parksHerts.org.uk to find a Find out about events and activities
park near you. taking place near you at
www.hertfordshire.gov.uk/hertsyopa18
August – Families month or find us on social media:
Have fun in the parks this summer with
activities including family nerf wars, yoga @HertsYOPA18
and buggycise.
6 SUMMER 2018 | ISSUE NO.60
COMMUNITY SAFETY
REPORTING
HATE CRIME
The main council offices in Welwyn Garden City and the Hatfield
Housing Office are now open as hate crime reporting centres, as an
alternative to going directly to the police.
A hate crime is any criminal offence targeted at now has officers who are trained to assist in
a person because of hostility or prejudice taking reports. Whether it’s the police, council
towards their race, religion, sexual orientation, or housing office that you approach, all reports
transgender identity or disability. If someone will be taken seriously and treated sensitively.
has been harassed, abused or assaulted If you don’t want to report a hate crime in
because of who they are or what they believe person, you can do it online via the
in, then they are a victim of hate crime. www.report-it.org.uk website.
Victims or witnesses of hate crimes can still For more information, visit
report offences to the police but the council www.welhat.gov.uk/hatecrime.
Are you keeping
your tools safe?
If you are a tradesman, removing all tools from your vehicle
at night is the safest way to ensure they aren’t stolen. If
this is not possible, fitting a tool safe and ensuring that it is
fully secured with good quality locks is recommended.
Alternatively, here are some top tips on To find out when your local Safer
how to deter thieves targeting your van: Neighbourhood Team (SNT) will next be
• Consider engraving or security marking carrying out a tool marking event, please
your tools. Engraving tools makes them sign up to Neighbourhood Watch via OWL
less attractive to thieves as they are by visiting www.OWL.co.uk/herts or
harder to sell on. It also means that if follow their Twitter accounts below.
they are ever lost or stolen they can be @WelHatNthPolice
reunited with their rightful owners more @WelHatSthPolice
easily.
• Park on a driveway where possible and
reverse up to the garage or wall to
prohibit access to rear van doors.
• Park in a well-lit area, or think about
installing security lighting where your
van is usually parked.
Lock it or lose it As simple as it sounds, please remember to LOCK your
vehicle whenever it is unattended.
With keyless technology it is sometimes or handbags on display. Even if you know
easy for us to forget to check that our that there is nothing valuable in your bag
vehicles are locked and secure. or coat pocket, a thief may still try their
Your designer sunglasses or car parking luck.
change may look appealing to some, so For more information on keeping your
please also remember to keep all valuables vehicle safe please visit
out of sight and don’t leave any shopping www.herts.police.uk/crimeprevention
www.welhat.gov.uk | 01707 357000
Life 7
#S
ENVIRONMENT cra
pF
lyT
ipp
Duty of Care ing
for your waste
You are responsible for all waste that leaves your property and are
required to store it appropriately and safely until it is collected.
If you don’t use our services and pay prosecuted. To ensure you see a company’s
someone else to take your waste, you must waste disposal licence, check the
ensure they are authorised to take it, Environment Agency’s Public Register
transport it, and recycle or dispose of it online or by phoning 03708 506 506.
safely. If your waste is dumped after it is
taken, even if it’s by someone else, this is Remember the S.C.R.A.P code and help us
classed as fly-tipping and you could be #ScrapFlyTipping for good.
Suspect all waste Check their waste Refuse unexpected Ask what exactly is Paperwork should be
S carriers – do not let C carrier’s registration R offers to have any A going to happen to P obtained. Make sure
them take your waste until details, then verify them by rubbish taken away. If you your rubbish and seek you get an invoice, waste
they have proven searching the Environment do not trust that someone evidence that it is going to transfer note or receipt for
themselves to be legitimate. Agency website or by calling who you have spoken to will be disposed of your waste removal – this
03708 506 506. Note down be disposing of waste appropriately. should give a description of
the registration number of legally, report their vehicle the waste and provide the
the vehicle used to take registration and name to waste carrier’s contact
your waste away. the Environment Agency. details.
How to recycle old batteries Knives and needles
Batteries need to be disposed of a designated collection point so Sharps, including knives and Needles must be disposed of in a
carefully as they contain hazardous they can be recycled. Most needles, are not recyclable and pose secure sharps box and collected by
materials. They should not be put in supermarkets have battery a serious health and safety risk. an approved hazardous waste
your black or blue lidded bins, recycling boxes, or you can recycle To dispose of knives, they should be carrier. Regular collections of
instead, you should them at Household Waste carefully wrapped and placed in needles can be arranged by setting
take them to Recycling Centres your black rubbish bin or taken to up a clinical waste collection with
(HWRCs). an HWRC. Serco.
If you are unsure of the
correct way to dispose of
your waste, or would
like to set up a
clinical waste
collection,
please contact
us on 01707
357000.
In partnership with Serco, we are
now offering residents a bulky
The standard charge will be £90
(including VAT). Please note that you will NEW!
bag waste collection. Similar to a
skip bag service, residents can
be required to pay an additional charge if
the bulky bag is used for demolition and
hazardous waste.
Bulky bag
now order a bulky bag for any If you would like further information or to waste
bulky waste they may have. order a bulky bag waste collection, please
contact us on 01707 357000. collections
8 SUMMER 2018 | ISSUE NO.60
Are you using water the right way?
Despite its rainy reputation, the South East of England receives a lot less rain
than you might think – around the same as Melbourne, Australia.
In the summer, demand for water rises alongside temperatures which puts extra pressure on
water resources. To preserve water supplies, we can all do a little to save a lot.
Here’s some quick and easy tips for saving water that can save you time and money too!
Shorten your shower. Aim for 4 minutes To save time watering your garden
1 per day. 6 choose drought-resistant plants such as
lavender, mimosa and verbena.
Turn the tap off when cleaning your
2 teeth to save 24 litres per day. Water plants in the early morning or at
7 dusk to avoid moisture evaporating.
Ask yourself, can I share a flush (you
3 may have heard the phrase, ‘if it’s Leave a water jug in the fridge for
yellow let it mellow, if it’s brown flush it 8 instant cold water.
down!’)?
A standard paddling pool uses 600 litres
Wait until you have a full load before 9 per fill. Why not team up with other
4 doing the laundry. Hang up clothes to parents to host a paddling pool party and
air rather than washing to keep them fresh for share the load? When the kids are done use the
longer. leftover water to water plants or to wash the
car.
Do dishes in a washing-up bowl or fill
5 the basin to use 60% less water than
Order free water saving products and find more
tips: follow #TapChat on social media or visit
leaving the tap running.
www.hubbub.org.uk/tapchat
New machine
keeping our
borough clean
Our new cleansing machine, the 240-125-HV street
vacuum, cleans cigarette ends, broken glass, chewing
gum and can even pick up wine bottles!
The vacuum helps to reduce the need for litter picking and hand
sweeping in enclosed spaces, and its hose can access the corners
of shop fronts that a mechanical sweeper can’t reach.
As part of our efforts to help keep Hatfield clean, the new machine
will be in Hatfield town centre on Tuesdays, Wednesdays and
Fridays, and a sweeper will also be in the town centre every
Thursday morning after Wednesday’s market day.
The garden waste payment hotline and web page
Garden are now open for subscriptions from 1 April 2018
to 31 March 2019.
waste A subscription costs £35 per year for one bin, or £95 for
two bins. We now offer the option to pay via Direct Debit,
subscriptions as well as credit or debit card, by calling our dedicated
hotline or online. For more information and to subscribe,
visit www.welhat.gov.uk/gardenwaste or call us on
01707 357000.
www.welhat.gov.uk | 01707 357000
Life 9
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10 SUMMER 2018 | ISSUE NO.60Acti v i ti es!
Weds 1 Aug | 11am-3pm Daily between 1-14 Aug | 7am-8pm
Animal Crackers Family Footgolf
SUITABLE FOR ALL AGES SUITABLE FOR ALL THE FAMILY
Visitors to Hatfield town centre will have the chance to meet Enjoy a fun family activity that gets everyone involved and
a host of farmyard animals, including sheep, chickens and laughing at this unique take on golf.
ducks. There will also be educational animal talks, donkey Where: Panshanger Golf Complex, Old Herns Lane, Welwyn
rides, face painting, arts and crafts, and a bird display. AL7 2ED
Info: www.welhat.gov.uk/bigsummer Cost: Family ticket £10 (2 adults/2 children)
Info: Nicolas.pinnock@gll.org or visit
7-9 Aug & 14-16 Aug | 10.30am – 12pm www.better.org.uk/leisure-
Wellies in the Woods − centre/welwyn/panshanger-golf-complex
outdoor play for families Daily between 1-14 Aug | 7am-8pm
SUITABLE FOR PARENTS AND CHILDREN AGED 18 MONTHS TO Family Pitch & Putt
FIVE YEARS SUITABLE FOR ALL THE FAMILY
Wellies in the Woods emphasises activities that families can Enjoy taking the family round our little pitch and putt. With
continue doing in future at little or no cost, including: den holes ranging from 50 to 80 yards, everyone can get involved.
building, natural art, wildlife scavenger hunts, story-telling
and using hammocks. Where: Panshanger Golf Complex
Children will learn how to explore the natural environment Cost: Family ticket £10 (2 adults/2 children)
in a safe but adventurous manner, and parents will learn how Info: Nicolas.pinnock@gll.org or visit
to manage risk and gain the confidence to encourage their www.better.org.uk/leisure-
children to explore. centre/welwyn/panshanger-golf-complex
Where: Welwyn Garden City – Sherrardspark Wood Friday 3 Aug | 11.30am – 1.30pm | FREE
Hatfield location – TBC
Info: www.groundwork.org.uk Animal Antics
SUITABLE FOR ALL THE FAMILY
Dates to be confirmed Join library staff for free animal-themed stories. Children will
Pay and Play Under 5 also be able to make animal themed crafts.
Runaround Rascals Where: White Lion Square, Hatfield Town Centre, AL10 0JL
Info: info@hatfieldtown.co.uk
SUITABLE FOR BABIES TO TODDLERS AGED UP TO FIVE YEARS
OLD (PARENTS TO STAY THROUGHOUT) 1-14 Aug | 10am-5pm
Soft play, bouncy castle, ball pit and supervised games such
as parachute activities and obstacle courses available for Family Play Days at Vertigo
children under five. Adventures
Where: Sir Frederic Osborn School Sports Centre, Herns Lane, SUITABLE FOR CHILDREN UP TO 12 YEARS OLD
Welwyn Garden City AL7 2AF
Cost: £5 per session. Sibling rates available. Enjoy a fun-packed programme of outdoor activities,
Info: www.sfosborn.herts.sch.uk/sportscentre fairground rides and displays.
Where: Stanborough Park, Stanborough Road, Welwyn Garden
6 Aug & 20 Aug all week | 9am-4pm City AL8 6DQ
Info: info@vertigoadventures.co.uk
Pay and Play 5-14
SUITABLE FOR AGES 5-14 YEARS (SUPERVISED THROUGHOUT)
Flexible holiday programme running weeks 1, 3, 5 in the
summer holidays. Children are fully supervised and
entertained throughout their stay. Weekly & summer cards
are available, plus sibling rates.
Where: Sir Frederic Osborn School Sports Centre Find us on
Cost: £3 per child per hour. Unlimited cards available. social media
Sibling rates available. See website.
Info: www.sfosborn.herts.sch.uk/sportscentre
SFO Sports Centre
Every weekday until 31 Aug | 9am-4pm @hatfieldtown
Pay and Play 11-18 SFO Sports Centre
SUITABLE FOR AGES 11-18 YEARS (UNSUPERVISED) hatfieldtowncentre
A range of activities available for teens from 11-18 years of HatfieldLibrary
age. All activities available are unsupervised and students
must attend with student ID. SFO Sports Centre
Where: Sir Frederic Osborn School Sports Centre
Cost: £1-£3 per person per hour
Info: www.sfosborn.herts.sch.uk/sportscentre
www.welhat.gov.uk | 01707 357000
Life 11HOLIDAY SPECIAL
Beware of holiday scams
That long-awaited holiday is nearly here and
you’re already dreaming of getting away from
it all. But how sure are you that you’ll get what
you paid for?
If a website you are looking at has one or more of the following signs,
it may be an indication that it’s not to be trusted:
Flight or holiday prices that are
considerably cheaper than competitors:
Check whether the company is a
member of a recognised trade body
LifeLine holiday
travel agents can be a little flexible on
prices, but they are generally set by airlines.
such as ABTA or ATOL. You can
verify membership of ABTA online
cover – for peace
If the agent is charging significantly less
than everyone else, it could be a sign that
at abta.com
Check the paperwork – study
of mind when
something is not quite right. receipts, invoices and terms and
conditions, and be wary of
you’re away
Low resolution, ‘fuzzy’ logos for trade
companies that don’t provide any. LifeLine community alarm service is
associations and credit card companies.
for everyone – of all ages – who
The only payment option is a bank
wants to feel safe, protected and
transfer: not only is this an indication
that no bank is prepared to provide credit For advice on your civil independent in their own home.
card facilities, but if you are dealing with rights contact the Citizens
a scammer it will be virtually impossible Advice Consumer Service on When an alarm is activated, details are
to get your money back. 03454 04 05 06. sent immediately to a control centre
where an operator will assess the
situation and organise appropriate
Don’t forget your
assistance as quickly as possible.
If you’re planning a trip away, but
toothbrush… concerned about who will look after
your loved one, the holiday package
…and your key
ensures they can get help should
anything unexpected happen. It also
includes the option of a phone call to
holder details! check in on them every day.
At only £25 per week,
Making sure your home is safe and secure is including installation and collection of
the unit, you can enjoy your break
one of the most important things to check If your alarm was knowing they’re in safe hands.
before jetting off for a well-deserved break. professionally fitted you
may wish to contact the
If you have an intruder alarm fitted, registering
installer and check if they
key holder details with the council can save you
money – and help make sure you still have
will disable your alarm
friendly neighbours on your return! even if you are not present.
Turning off your alarm
If your alarm sounds while you’re away and is may not be covered For more information
causing a problem for people living and working by your contract. please visit
in the area, we sometimes have to force entry www.welhat.gov.uk/
to silence the alarm – and the homeowner housing/lifeline
covers the cost. or call 01707 357696
By registering details with us, we can contact Registering key holder details is free. Please
your key holder to disable your alarm, complete and return the form, available to
preventing the cost and inconvenience of download at
formal action. www.welhat.gov.uk/neighbourhoodnoise
12 SUMMER 2018 | ISSUE NO.60Meet your councillors
A complete guide to your representatives
Business plan
2018-21
Do you want to growing population, From bins to benefits, council tax to car parks,
means we need to work
know what we ever harder to balance
hackney carriages to housing (and everything
else in between!) everything we do is about
will be doing for our books as central providing you, our customer, with the best
you over the next government support possible services we can. That is why the
three years? reduces. strategy is called ‘Customer First’.
Our business plan for We have to be We know that customers expect to be able to
2018-21 sets out our innovative and forward access services in a modern way, using the
thinking about how we technology they want to use, wherever they
vision, priorities and
can continue to provide are, and whenever they want. We need to
supporting objectives
increase their ability to do that. At the same
for the next three years, value for money in
time, many of our customers still want to be
all under the banner of delivering our services,
able to access services in traditional ways. We
a new strapline: and work together with
need to ensure we meet their needs too.
residents, businesses
Working and other partners as We have recently Our ‘Customer First’ strategy sets out our
better, we do so. published a new ambitions for delivering customer service
excellence over the next three years and
together. Find out more about strategy setting out beyond. It is based around six principles,
It continues to be a our business plan – how we will continue to agreed in consultation with residents, staff
including our vision, and councillors: be customer focussed; be
challenging time for
values, and priorities for improve the delivery of clear; be accessible; be efficient; be reliable; be
local government.
Ongoing pressure on the months and years our services – and the transparent.
ahead – at
our budgets, coupled
www.welhat.gov.uk/
customer service we Find out more about the six principles and our
with increasing customer service commitment at
demands from a businessplan. provide. www.welhat.gov.uk/customerfirst
www.welhat.gov.uk | 01707 357000
Life 13WHLIFE_SUMMER_PRINT_ALT.qxp_Layout 1 06/07/2018 12:42 Page 14
We will publish details of all Welwyn
Hatfield borough councillors here once Brookmans Park & Little Heath Haldens
a year. You may wish to keep these
pages for reference. This information Stephen Barbara
CABINET
MAYOR
is also available online at Boulton Fitzsimon
www.welhat.gov.uk/members 01707 655999 01707 393013
Fuchsia Lodge 46 Beauchamps
The Council 20 Moffats Lane Welwyn Garden City
Hatfield AL9 7RU AL7 1FG
In Welwyn Hatfield there are 48 councillors
representing the interests of people in 16 wards. Jonathan Boulton Mike Larkins
07790 007886 01707 323371
The Cabinet Flat 37 Empire House 19 Westfield
The Cabinet is made up of seven members Times Square Welwyn Garden City
from the controlling political group. It draws up Bessemer Road
Welwyn Garden City AL7 1QZ
major plans, strategies and budget proposals, AL7 1HE
and implements them once agreed at council.
The actions of the Cabinet are reviewed and Rebecca Lass Lucy Musk
monitored by three Overview and Scrutiny 07837 642100 01707 323775
Committees: Environment, Resources and Social. 40 Calder Avenue 90 Haymeads
Brookmans Park Welwyn Garden City
Cabinet members for 2018-19 AL9 7AG AL8 7AE
Cllr Mandy Perkins Leader
Cllr Tony Kingsbury
Deputy Leader and Executive Member for
Housing and Community
Your Welwyn Hatfield Councillors 2018/19
Cllr Duncan Bell
Executive Member for Resources
Hatfield South West Hatfield Villages
Cllr Stephen Boulton James Broach Duncan Bell
CABINET
Executive Member for Environment and 07800 553615 01438 712645
Planning Delivery 177 Clarkson Court 2A Hangmans Lane
Cllr Terry Mitchinson Hatfield Welwyn
Executive Member for Leisure, Culture and AL10 9GY AL6 0TJ
Communications
Cllr Bernard Sarson
John Fitzpatrick Tara-Mary
Executive Member for Regeneration, Economic
Development and Partnerships
07843 481040 Lyons
23 Blackthorne Close 07955 444008
Cllr Fiona Thomson Hatfield 42 Wild Hill
Executive Member for Governance and AL10 9DS Hatfield
Public Health AL9 6DS
The Mayor Kieran Thorpe Samuel Kasumu
This year’s Mayor is Councillor Barbara Fitzsimon. 07815 749026 01707 440539
The Mayor is the borough’s first citizen and a 38 St Etheldredas 8 Layton Street
vital link between the community and the council. Drive Welwyn Garden City
If you’d like to invite the Mayor to an event you Hatfield AL7 4FF
are planning, please contact the Mayor’s office AL10 8BZ
on mayors.office@welhat.gov.uk
Panshanger Peartree Sherrards
Ayesha Rohale Tamsin Jackson- Jean-Paul
07742 108849 Mynott Skoczylas
29 Parkhouse Court 01707 709577 07851 346071
Hatfield 149 Peartree Lane 35 The Vineyard
AL10 9QZ Welwyn Garden City Welwyn Garden City
AL7 3AJ AL8 7PY
Sara Glick Malcolm Cowan Harry Bower
01707 892646 01707 324723 07840 729876
58 Dawley 6 Lytton Gardens 23 Templewood
Welwyn Garden City Welwyn Garden City Welwyn Garden City
AL7 1DZ AL8 6EG AL8 7HT
Terry Mitchinson Steve Roberts Patricia Mabbott
CABINET
07899 791242 01707 335597 01707 336229
Council Offices 20 Marley Road 124 Lemsford Lane
The Campus Welwyn Garden City Welwyn Garden
Welwyn Garden City AL7 4BS
AL8 6AE
If you wish to email a councillor, you can do so using the following email address format: fWHLIFE_SUMMER_PRINT_ALT.qxp_Layout 1 06/07/2018 12:42 Page 15
25 CON 15 LAB 8 LIB DEM
Your Welwyn Hatfield Councillors 2018/19
Handside Hatfield Central Hatfield East
Siobhan Elam Maureen Cook Peter Hebden
07773 274759 01707 665720 07949 626858
6 Marsden Close 59 Wildhill 10 Lowlands
Welwyn Garden City Hatfield Hatfield
AL8 6YE AL9 6EA AL9 5DY
Helen Bromley Pankit Shah Caroline Gillett
01707 377429 07763 728383 07730 257213
Council Offices 16 Gorseway 17 The Ryde
The Campus Hatfield Hatfield
Welwyn Garden City AL10 9GS AL9 5DQ
AL8 6AE
Fiona Thomson Glyn Hayes Kerstin Holman
CABINET
01707 395932 07757 935412 07788 478606
Council Offices 45 Knella Road 155 The Ryde
The Campus Welwyn Garden City Hatfield
Welwyn Garden City AL7 3NA AL9 5DP
AL8 6AE
Hollybush Howlands Northaw and Cuffley
Margaret Alan Simon Wrenn
Birleson Chesterman 07974 398540
01707 328887 01707 334157 8 Briary Wood End
2 Carve Ley 1 Homestead Lane Welwyn
Welwyn Garden City Welwyn Garden City AL6 0TD
AL7 3HJ AL7 4LT
Lynn Max Holloway George
Chesterman 07949 770505 Michaelides
01707 334157 35 Homestead Court 01707 644221
1 Homestead Lane Welwyn Garden City 19 Great North Road
Welwyn Garden City AL7 4LZ Brookmans Park
AL7 4LT AL9 6LB
Nick Pace Jill Weston Bernard Sarson
CABINET
07909 524438 01707 692420 01707 266836
Maynard House 25 Meadway 69 Selwyn Crescent
The Common Welwyn Garden City Hatfield
Hatfield AL7 4NQ AL10 9NW
AL10 0NF
Welham Green & Hatfield South Welwyn East Welwyn West
Jaida Caliskan Julie Cragg Tony Kingsbury
DEPUTY
07517 991595 01438 714752 07540 608844
Council Offices 10 Chestnut Walk 7 Blakes Way
The Campus Welwyn Welwyn
Welwyn Garden City AL6 0SB AL6 9RE
AL8 6AE
Helen Quenet Steven Mandy Perkins
LEADER
01707 694975 Markiewicz 01438 714430
6 Pleasant Rise 01438 717377 8 Canons Field
Hatfield 37 Church Street Welwyn
AL9 5DS Welwyn AL6 0QD
AL6 9LS
Paul Zukowskyj Roger Trigg Sunny Thusu
01707 256262 01438 716392 07855 286952
107 Birchwood Ave 8 Tanglewood 1 Frythe Avenue
Hatfield Welwyn Welwyn
AL10 0PT AL6 0RU AL6 9GF
t: firstname.surname@welhat.gov.ukHOUSING
AFFORDABLE
HOMES UPDATE
Council house building is continuing
to blossom in the borough.
Using our retained Right to Buy Construction on two more And working
receipts, two new housing council housing schemes, all with our Registered
schemes were completed this rental properties, is underway Provider Partner, Welwyn
spring – the first new council or in the process of getting Garden City Housing Association, The council is continuing to purchase
homes for over 25 years. underway: there will be 21 new homes, all for former council homes on the open
In partnership with Mears New • At Northdown Road, rent, at: market, and work on a range of other
Homes, Lilac Close (formerly Hatfield, construction has
started with Taylor French
• Hillcrest, Hatfield – 8 houses. projects, either for direct construction
by the council or joint working with
Furzen Crescent) now has seven
new rented two bed houses and Developments Ltd to provide • Great Gannet, WGC – 5 houses. our external partners, in line with
our Right to Buy strategy.
Lime Tree Court (previously 16 new one bed flats. • Cowper Road, WGC – 3 bungalows.
known as Garden Avenue) has a
mix of 22 one and two bed flats,
• Work is due to start on site • The Firs, WGC – 2 bungalows.
at Little Mead, also in
including one fully adapted
wheelchair unit. All of these
Hatfield, in the summer, • Birchwood Close, Hatfield – 2 houses.
homes are now occupied.
with FSG Property Services
Ltd, for seven new houses.
• Little Gannett, WGC – 1 house.
#HeretoHelp Issues like illness, money worries, losing your
job, relationship breakdown or abuse can
develop into homelessness. People often think
with Homelessness it won’t happen to them, but it can if problems
are not addressed early enough.
Debt and money issues Benefits We may also be able to provide
If you’re behind on your rent We can review your benefit financial assistance to secure suitable
or bills, please talk to us; our situation and see if there’s any accommodation in the private sector
team can help provide debt further support you may be for those who qualify.
management advice and entitled to. This could include
signpost you to free, impartial Council Tax Support or disability
benefit. If you or anyone you know is at risk of
financial advice and budgeting
homelessness, please contact us as
support.
Housing Options soon as possible on 01707 357613 or
visit www.welhat.gov.uk/housing/
Landlords We can provide advice about the
homelessness
We can speak to landlords on Housing Needs Register, tenancy
your behalf and make rights and/or signpost you to
arrangements with them to help relevant support agencies or
ensure you keep your home. housing providers. The sooner
you come to us the
better chance we have of
helping you keep your home,
or supporting you to find a
new one.
We are #HeretoHelp
16 SUMMER 2018 | ISSUE NO.60KEY HELPLINES
You can report many of the issues people most
frequently contact us about on our website at Welwyn Hatfield
www.welhat.gov.uk Housing
WGC Area 01707 357796 Homelessness and housing
You can also contact us by email via Hatfield Area needs advice
01707 357088 01707 357613
contact-whc@welhat.gov.uk Maintenance and Chair of Tenants Panel,
emergencies (24 hrs) Rose Read
0800 111 4484 01707 393088
If you wish to speak to us regarding subjects Independent living services Right To Buy 01707 357674
listed in this box, please call our main number 01707 357696
01707 357000
Council tax Parking
Benefits Abandoned cars
Contact
Business rates Parks, green spaces
Hertfordshire
Cemetery services and woodlands County Council for:
Litter Trees Highways – Potholes, Adult social care (including
Lost/found/ roadworks and streetlights Meals on Wheels and
Graffiti 0300 123 4047 Bus Passes) 0300 123 4042
contained dogs
Household waste and Libraries 0300 123 4049 HWRCs (tips/dumps)
recycling Garages 0300 123 4051
Schools 0300 123 4043
Street cleaning and Planning General enquiries
grounds maintenance 0300 123 4040
You can also contact some departments directly,
using the details below: Other useful numbers
Allotment lettings and Fraud investigation Citizens Advice (Hatfield) RSPCA 0300 1234 999
enquiries 01707 357329 (confidential line for 03444 111 444 (24-hour service for
reporting suspected benefit reporting mistreated, injured
Electoral services Domestic Violence/Abuse
fraud) 01707 357606 or distressed animals)
01707 357300 Line 08 088 088 088
Samaritans 116 123
Hackney carriages Electricity Loss of Supply
Public health and protection 0800 7838 838 Shopmobility Hatfield Town
01707 357982
(air and noise pollution, Centre 01707 275751
Energy Efficiency Advice
health & safety at work, food Stanborough Park Centre 0800 512 012 Shopmobility Galleria
inspections and licensing) 01707 276276 (free advice on energy 01707 278301
01707 357242 efficiency & grants)
Panshanger Golf Shopmobility Howard Centre,
Noise nuisance 01707 276276 Floodline (Environment WGC 01707 336688
0800 111 4484 Agency) 0845 988 1188
Hatfield Swim and Leisure Thames Water
(Out of hours on Fri & Sat) Gas Emergencies 0800 980 8800
Centres 01707 276276 0800 111 999 (sewerage problems, blocked
Street Wardens main drains)
Campus West Entertainment Hertfordshire Police 101
(anti-social behaviour)
0300 3039 620 (all areas for non-emergencies) Water Emergencies
01707 357420
(Affinity) 0345 357 2407
Museum Service NSPCC: Childline 0800 1111
Jim McDonald Centre HelpLine 0808 800 5000 Leakspotters (Affinity)
01707 270066 01707 357850
0800 376 5325
NHS non-emergency 111
(24-hour healthcare advice) Women’s Refuge and Advice
01707 373743
www.facebook.com/ Pest Control – Dial-a-Pest
@WelHatCouncil 03444 828 334
welwynhatfield
www.welhat.gov.uk | 01707 357000
Life 17WHAT’S ON
in partnership with Leisure and Recreation
HEALTHWALKS –
SHERRARDSPARK WOOD
Meeting at cinema entrance, Campus West, WGC
Every Thursday at 10am, FREE
Music, Dance and Drama DEMENTIA FRIENDLY COMMUNITY CAFÉ
DANCE AT CLUB DE HAVILLAND Our Lady’s Family Centre, 141 Woodhall Lane, AL7 Every Tuesday 2-3:30pm
Saturday 4 August and Saturday 27 October, 7.30- 3TP. Every third Thursday of the month, 10am-3pm Whitehill Centre, Ottway Walk, off London Road,
11pm Music from Mr Wonderful Enquiries: 01707 240650 AL6 9AS
Enquiries: Val 07860707480 or Every Tuesday 9:45-11:15am
valwgc@hotmail.com WELWYN HATFIELD DEAF CLUB Improve your mobility, reduce aches and pains and
Ludwick Family Centre, Hall Grove, WGC, AL7 4PH increase your self-confidence with the wellbeing
BALLROOM, LATIN, SEQUENCE DANCING Last Friday of the month, 7-9pm programme for older people, anyone with mobility
North Mymms Memorial Hall, Station Road, Club for deaf, hard of hearing and those learning problems, those at risk of falls, people living with
Welham Green, AL9 7PG British sign language long-term health conditions, and carers.
Every Wednesday evening 8-10pm, £3.75 Small fee for adults, free for children £3 per session, booking is essential. Enquiries:
Contact: Russell 01707 264154 01462 678804.
POSITIVE MOVEMENT
Howlands Baptist Church, The Commons, Welwyn
Arts and Crafts Garden City, AL7 4RS More events can be found at
WGC TUESDAY ART GROUP
Every Friday 11am-12:30pm www.welhat.gov.uk/events or
Hatfield Leisure Centre, Travellers Lane, AL10 8TJ
The Friends Meeting Hall, Handside Lane, WGC
Every Thursday 2-3:30pm
www.thebestof.co.uk/local/
Every Tuesday, 9.30am-12noon
Northaw Village Hall, 5 Northaw Road West, EN6 welwyn-and-hatfield
Contact: Carolyn Furukawa: 01707 373994
4NW
01707 357850 EXHIBITIONS
www.welhat.gov.uk/
museum THE END OF WW1
Sunday 8 July – Sunday 27 January
SPECIAL EVENT DAYS AT MILL GREEN A new temporary exhibition exploring the
end of the First World War in the local area;
how families rebuilt their lives, how soldiers
also be refreshments, recuperated, and how we remember conflict
children’s activities, today.
storytelling and a
children’s entertainer.
Meet up with friends for LOCAL ARTIST EXHIBITION:
this much loved MARIA MERRIDAN AND
annual event. All COLLEAGUES
activities free.
Sunday 1 July – Sunday 29 July
Entry £4.50 per child
CLASSIC CAR AND (2+), adults FREE. Includes A varied collection of local paintings and
artworks.
VINTAGE DAY admission to mill and museum.
Sunday 15 July, 12–5pm
A day of fun and nostalgia. Gleaming HERITAGE OPEN DAY
classic cars, live music from Jeep Jump
Jive and talented singer Lianna Haynes.
& MURPHY RADIO DAY
Sunday 9 September, 2-5pm
Lindy Hop demonstrations by Jive Swing
who invite you to learn a few moves too! Join us to take a look behind the scenes
at Mill Green. Tour the museum’s
Vintage style refreshments, plus a Pimm’s fascinating object stores with our
tent and ice cream! Get into the spirit of knowledgeable staff and volunteers and
the day and come along in vintage dress. meet other local heritage groups.
Entry fee £5 per adult, children 16 years On the same day we will host Murphy
and under FREE. Includes admission to Radio Day, where you can see the
mill and museum. fantastic range of vintage Murphy TVs
and radios manufactured by one of
TEDDY BEAR FUN DAY Welwyn Garden City’s biggest employers
Wednesday 22 August, 11am–3.30pm during the twentieth century. The
Welwyn Beekeepers will also be making a
If you come down to the Mill today you’re buzz talking about local honey and
sure of a big surprise as there will be a
variety of bears enjoying a day out with
beekeeping. AT BOTH SITES
their owners and having fun! There will FREE admission.
18 SUMMER 2018 | ISSUE NO.60Published by Welwyn Hatfield Borough Council, Council Offices, The Campus, Welwyn Garden City, Herts AL8 6AE.
HealthFest
returns to
Hatfield
Designed to address healthy living in a These include information on how to stop smoking,
keeping fit on a budget and a chance to find out
fun and engaging way for the whole
more about counselling, meditation and other local
family, HealthFest returns to Hatfield on health services in Welwyn Hatfield.
Saturday 22 September from 11am to
The event is organised by Welwyn Hatfield Borough
3pm, in its new location: Market Place. Council, and jointly funded with East and North
Hertfordshire Clinical Commissioning Group.
There will be live entertainment, dance and games,
and cooking demonstrations. Visitors will be able to
find out how to improve their physical and mental
health from a number of stalls, each providing
information and activities.
LOCAL ARTIST EXHIBITION:
DAGMAR LOWE
Sunday 5 August – Sunday 2 September
A BRANCH LINES LIFETIME:
RECALLING THE 103 YEAR
HISTORY OF THE HATFIELD
– SMALLFORD RAILWAY
Sunday 9 September – Sunday 7 October
Exhibition by the Smallford Station and
Alban Way Heritage Society
Visit www.welhat.gov.uk/museum for
Tel: 01707 357000
more information.
HERITAGE OPEN DAY AT
THE WELWYN ROMAN
BATH HOUSE
Saturday 8 September, 2-5pm
SUMMER HOLIDAY & OCTOBER HALF If you haven’t visited the baths before,
TERM CHILDREN’S ACTIVITIES or it was some years ago, you are in for
a real treat looking back through the
Tuesday, Wednesday and Thursday: 10am, 11.15am, centuries when the Romans lived in and
1.15pm and 2.30pm at Mill Green around
Welwyn.
Each workshop lasts one There will be
hour, no booking special event
required. activities
celebrating
Every Monday: drop-in Roman
from 2-4pm at the women.
Roman Baths
FREE
Activities are suitable for admission.
children aged 4+ years.
£3.50 per child per
workshop.
www.welhat.gov.uk | 01707 357000 19WHAT’S ON 15 December 2018 – 6 January 2019
FILMS COMING SOON
INCREDIBLES 2
MAMMA MIA!
HERE WE GO AGAIN
THE HAPPY PRINCE
EVERYONE’S
TALKING ABOUT
JAMIE
The sun is shining (hopefully), and thoughts of Whittington in 2016 – directed by Helen Crosse, 5 July
wintry weather are far away – but if you want it stars Welwyn Garden City's favourite Dame,
the best seats in the house for the magic of Michael Totton, this year as Widow Twankey.
traditional pantomime this year, you will need to Packed with songs, silliness and plenty of
book now to avoid disappointment. audience participation for the whole family, this
RSC LIVE:
Our 2018 Pantomime Aladdin is from the same is Christmas entertainment at its very best.
ROMEO & JULIET
18 July
team that brought you last year’s box office Visit www.cwentertainment.co.uk or call 0300
record-breaking Beauty and the Beast, and Dick 3039 620 for information and to buy tickets.
ANDRÉ RIEU’S 2018
Soft play parties at Soft Play City MAASTRICHT
We have a variety of parties to suit everyone, every budget and CONCERT: AMORE,
every occasion – from our shared sessions to our exclusive parties, MY TRIBUTE TO LOVE
there’s sure to be something for you. Please go to our dedicated 28 & 29 July
parties page on www.cwentertainment.co.uk for more
information and to book.
NT LIVE:
MISS JULIE
6 September
Why not try out roller skating at RollerCity?
For the ultimate fun experience with your family or friends, a skate
session or party at RollerCity will delight and surprise you. We have RSC LIVE: THE
exclusive sessions for over 18s, sessions for teenagers, and fun for MERRY WIVES OF
all the family. We have two different types of parties for you to WINDSOR
choose from - our Session Parties and our Exclusive Skate Parties 12 September
– which have been proving popular for hen and stag events. All
of our parties come with food and drinks included, so just turn
up, enjoy the party and let us do the rest.
RSC LIVE:
These parties sell like hot skates (see what we did there?), so early KING LEAR
booking is advisable. Please go to our dedicated Parties page on 27 September
www.cwentertainment.co.uk for more information and to book.
GOT A ZEBRA? ROYAL OPERA
HOUSE LIVE:
RENEWED YOUR OLD ONE? MAYERLING FROM
THE ROYAL BALLET
You can get up to 50% off tickets and food and 15 October
drink with a FREE Zebra Card. Please go online, chat
to one of our Box Office staff for more information
or fill out a form the next time you visit. ROYAL OPERA
HOUSE LIVE: DIE
EXISTING ZEBRA CARD HOLDERS WALKÜRE
will need to renew their membership by 28 October
25 July due to new data protection requirements.
Log on to www.cwentertaimment/memberships
now to make sure you don’t miss out.
www.cwentertainment.co.ukYou can also read
