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Living Wage Aotearoa New Zealand - cloudfront.net
Living Wage Aotearoa
         New Zealand

              THE LIVING WAGE
              in the People-Centred,
              Smart Capital of
              Aotearoa/New Zealand

              Addressing inequality starting
              with Wellington City Council

              This report was prepared for Living Wage
              Wellington with the assistance of Prue Hyman,
              formerly Associate Professor of Economics
              and Gender and Women’s Studies at Victoria
              University of Wellington.

1      www.livingwagenz.org.nz                                1
Living Wage Aotearoa New Zealand - cloudfront.net
Living Wage Aotearoa
                                 New Zealand

This paper has been prepared for Living Wage Wellington, an organisation of Wellington faith groups,
community organisations and unions. Living Wage Wellington is part of Living Wage Aotearoa New
Zealand Inc.
Supporting organisations include: St Andrews on The Terrace, St Peters on Willis, Victoria University
Students Association, Downtown Community Ministry, Wesley Community Action, Newtown
Budgeting and Advocacy Service, Healthcare Aotearoa, Newtown Union Health Service, NZCCSS,
Wesley Wellington Church, Pacific Island Presbyterian Church Newtown, St Joseph’s Catholic Church,
Caritas and Wellington Samoan Ministers’ Association, The New Zealand Council of Trade Unions and
individual unions, including The Service and Food Workers Union, The New Zealand Public Service
Association, FIRST Union and The New Zealand Educational Institute.

2                                  www.livingwagenz.org.nz
Living Wage Aotearoa
                                 New Zealand

Contents

Executive summary				                       5

Introduction					                           7

Why a Living Wage in Wellington			          8

Responding to the critics				               11

Costs and benefits of a Living Wage 		      13

Direct cost to Wellington City Council		    15

Implementation proposal				                 17

Proposed resolution				                     21

References					                             22

                                 www.livingwagenz.org.nz   3
Living Wage Aotearoa
                                    New Zealand

Executive summary

In June 2013 Wellington City Council (WCC)         a lead on the living wage. While the region
voted to support in principle a Living Wage        leads the country with the highest average
Council and a Living Wage Capital. Councillors     hourly wages, it does not have lower levels of
asked council officers to prepare a “Living Wage   inequality. It is not acceptable that a significant
Framework” by November 2013, detailing a           number of Wellington workers are part of the
phased implementation of a living wage for         working poor. WCC can play a vital leadership
directly-employed council staff, staff employed    role in addressing poverty and inequality and
by council-controlled organisations (CCOs) and     lead the region and the country by showing the
by contractors who deliver council services.       way.
A clear majority of the new council committed      Adopting the living wage
during the recent local body election campaign     fits with WCC’s policies,
to take all possible steps to implement the        goals and strategies and its
living wage for all directly employed, CCO and     short and long term vision.       A clear majority of the
contracted council workers during this term.       The living wage has been          new council committed
                                                   successfully implemented by       during the recent local
Living Wage Aotearoa New Zealand defines the
                                                   councils around the world.
living wage as “the income necessary to provide                                      body election campaign
                                                   International experience
workers and their families with the basic
necessities of life. A living wage will enable
                                                   shows initial estimates of        to take all possible
                                                   the cost are almost always
workers to live with dignity and to participate
                                                   higher than the eventual
                                                                                     steps to implement
as active citizens in society.” Independent
research carried out by the Family Centre’s
                                                   outcome. There are also           the living wage for all
                                                   significant benefits, including   directly employed, CCO
Social Policy Research Centre has identified the
                                                   lower staff turnover and
current New Zealand living wage hourly rate as
                                                   absenteeism, and boosted          and contracted council
$18.40.
                                                   productivity. Becoming            workers during this
In the past 25 years, New Zealand has gone         a living wage council and
from being one of the most equal countries in
                                                                                     term.
                                                   encouraging other employers
the world to one of the most unequal. The call     to do the same will improve
for a living wage has emerged from growing         the economic prosperity and
concern about poverty and inequality. The          quality of life of Wellington.
same concern has led to the formation of living
                                                   Since the living wage rate was launched in
wage movements across the world.
                                                   February 2013, there have been some critical
There is clear international evidence that high    responses, including a recent Treasury Report.
levels of inequality contribute significantly      This was based on incorrect assumptions, for
to major problems in society. Many families        example that the living wage campaign is a
experience hardship or poverty despite             campaign to lift the legislated minimum wage.
having one or two adults in paid work. Of the      Living wages are voluntary, and employers who
270,000 children estimated to be living in         can and should pay are targeted.
poverty in New Zealand, two in five come from
                                                   Critics have also asserted that the Local
households where at least one person is in full
                                                   Government Act prevents councils from
time work or self-employed.1
                                                   implementing the living wage. A legal opinion
Wellington City is in a good position to take      by Dr Matthew Palmer refutes this assertion.

                                     www.livingwagenz.org.nz                                        5
Living Wage Aotearoa
                                   New Zealand

Council officers have quantified the cost of       urgency. The living wage can be achieved for
implementing the living wage for directly-         contract staff as contracts expire.
employed staff at $575k and the cost for staff     Living Wage Wellington proposes that WCC
employed in CCOs at $325k.                         implements the living wage during this council
Officers have not quantified the cost for the      term, beginning on 1 January 2014, making
council workforce employed by contractors. As      tangible progress from the start for direct, CCO
council has committed to achieving the living      and contract-employed staff earning below the
wage for contract staff, this must be done with    living wage.

    A worker’s story

  A living wage would be life-changing for 22-
  year old Esau Taniela. The Parkwise parking
  warden earns $14.40 an hour before tax and
  works a 68 hour week to bring home $719
  while his pregnant partner is working three
  jobs.
  He says it’s barely enough to pay bills and
  rent, let alone provide healthy food for his
  family, or savings.
  “The most important thing for me is to have a
  stable future for my family,” Mr Taniela said.
  “I want a future where I don’t have to worry
  constantly about the bills – to be happy and
  not stressing all the time, and to have enough
  time to spend with my partner and our baby.”

6                                     www.livingwagenz.org.nz
Living Wage Aotearoa
                                    New Zealand

 Introduction

The call for a living wage has emerged from         and labour market deregulation, cuts to the
growing concern in New Zealand about poverty        social safety net and the privatisation of
and inequality. This concern has led to the         state assets, increasing unemployment and
formation of living wage movements across the       underemployment and a reliance on exporting
world.                                              low-value unprocessed commodities.
The relationship between wages and well-being       Major increases in earnings’ inequality are the
is well-documented. Implementing a living wage      most significant cause of the overall increase in
brings benefits to workers and their families,      household and family inequality. Such widening
communities, along with central and local           inequality has been observed throughout the
government. Health and education outcomes           world, but particularly in New Zealand, where
and social participation all improve when wages     many lower paid workers have seen their
are lifted.                                         incomes fail to keep up with inflation, while top
Living Wage Aotearoa New Zealand (LWANZ)            incomes have soared.
defines the living wage as “the income              The rapidly increasing income
necessary to provide workers and their families     and earnings inequality            There is now clear
with the basic necessities of life. A living wage   experienced by New Zealand
will enable workers to live with dignity and to     in the 15 year period 1985 to      international evidence
participate as active citizens in society.”         2000 has never been reversed       that high levels of
                                                    and has taken the country
The International Labour Organisation
                                                    from being one of the most
                                                                                       inequality contribute
definition reads: “The idea of a living wage is
that workers and their families should be able      equal to one of the most           significantly to major
to afford a basic, but decent, lifestyle that is    unequal in the developed           problems in society.
considered acceptable by society at its current     world. 3
level of economic development. Workers and          Wellingtonian Max
their families should be able to live above the     Rashbrooke’s recently
poverty level, and be able to participate in        published book on inequality describes a New
social and cultural life”. 2                        Zealand in 2013 where the wealthiest 1% of the
A detailed study undertaken for LWANZ in            2.9 million adults now own 16% of the $470
2012 by Peter King and Charles Waldegrave           million of national wealth – over three times
of the Family Centre Social Policy Research         as much wealth as the poorest 50% of New
Unit provided the empirical basis for an            Zealanders (5%). 4
hourly living wage figure of $18.40 for New         Many families experience hardship or poverty
Zealand, although the hourly wage is not all        despite having one or two adults in paid work.
there is to achieving the objectives of a living    Of the 270,000 children estimated to be living in
wage. The figure will be reviewed annually,         poverty in New Zealand, two in five come from
with the outcome of the first review due to be      households where at least one person is in full
announced in February 2014. The full study can      time work or self-employed.5
be found at www.livingwage.org.nz
                                                    There is now clear international evidence that
Inequality is a growing phenomenon in               high levels of inequality contribute significantly
New Zealand that has developed since the            to major problems in society. There is a
mid-1980s. Driving factors have included            substantial price to be paid in the quality of
the acceleration of globalisation, financial        life for all New Zealanders, as well as major
                                                    economic costs for us all.

                                     www.livingwagenz.org.nz                                         7
Living Wage Aotearoa
                                               New Zealand

              Why a Living Wage in Wellington?

             In June 2013, WCC voted to support, in                   and the “Rest of NZ”: $31.30 compared to
             principle, becoming a Living Wage Council and            $27.98 for the whole of New Zealand (11.9%
             a Living Wage Capital. Councillors supported             higher).
             a resolution asking council officers to prepare
                                                                  l   Similarly average total weekly earnings
             a “Living Wage Framework” detailing a phased
                                                                      (averaged by number of employees) were
             implementation of a living wage for directly-
                                                                      $1,033,57 compared to $916.48 (12.8%
             employed council staff, staff employed by CCOs
                                                                      higher).
             and contractors who deliver council services
             and to advise on the impact on council’s             The June 2013 New Zealand Income Survey
             procurement policy and future tendering              shows:
             arrangements.                                        l   Wellington has highest average and
                                $250k was budgeted for in             median household income out of 12
                                the 2013/14 draft Annual              regions. Nearest is Auckland, which is still
It is not acceptable that                                             significantly behind.
                                Plan, for implementation
a significant number            of the living wage from 1         l   Average weekly household income:
of Wellington workers           January 2014.                         Wellington $1794, Auckland $1736, whole
                                                                      country: $1601. Wellington is 12.1% above
are part of the working         A clear majority of the
                                new council committed                 the country average.
poor. The Council can           during the recent local body      l   Median weekly household income:
play a vital leadership         election campaign to take all         Wellington $1529, Auckland $1458, whole
role in making a                possible steps to implement           country: $1358. Wellington 12.6% above the
                                the living wage for all               country median.
difference to address           directly-employed, CCO and
                                                                  However, although Wellington leads the way
poverty and inequality          contracted council workers
                                                                  with the highest household incomes, the region
                                during this term.
in Wellington City and                                            does not lead other regions in inequality.
lead the region and             Wellington City, as the largest
                                                                  One useful measure of inequality is the P80/
                                population centre of the
the country by                                                    P20 ratio between the income of households
                                Wellington Region is in a
                                                                  four fifths of the way up the income distribution
showing the way.                good position to take a lead
                                                                  scale and those only one fifth of the way
                                on the living wage.
                                                                  up. This measure uses household disposable
                              The region has the highest          income and is adjusted for household size and
             average hourly wage and average household            composition.
             income of any New Zealand region.
                                                                  The 2009 80/20 figures showed Wellington
             The September 2013 Quarterly Employment              had higher levels of inequality than the rest of
             Survey shows:                                        the country but comparable more up-to-date
                                                                  data is not available. Even if that showed some
             l   The Wellington Regional Council Area
                                                                  reduction in inequality, Wellington is unlikely to
                 average ordinary time hourly wage was
                                                                  be better than the average for the country with
                 highest out of Auckland Regional Council
                                                                  its high levels of inequality.
                 Area, Canterbury Regional Council Area
                                                                  Hence Wellington has both the capacity and the
                                                                  need for a living wage.

             8                                    www.livingwagenz.org.nz
Living Wage Aotearoa
                                    New Zealand

It is not acceptable that a significant number           Wellington’s largest employer.
of Wellington workers are part of the working
                                                     l   Profile communities coming together and
poor. The Council can play a vital leadership role
                                                         celebrating the city.
in making a difference to address poverty and
inequality in Wellington City and lead the region    l   Broaden the positive voices in the capital
and the country by showing the way.                      city to include ordinary working people and
                                                         their families who have benefitted from the
The economic impact of WCC expenditure
                                                         living wage and are able not just to survive
in the total economy of the region is
                                                         but to participate actively in their city.
highly significant. WCC can help the region
economically by raising the standard of              Becoming a living wage council and encouraging
contractors and stimulating demand for goods         other employers to do the same will improve
and services at a time when the city, while          the economic prosperity and quality of life of
certainly not dying, is struggling to replace the    Wellington workers and residents. Paying staff
gaps left by the recession and the depleted          a living wage will ensure they can participate
public service. WCC is one of Wellington’s larger    in the amenities of the city and have access
employers, either directly or through CCOs           to recreational and community facilities. A
and in turn affects other workers’ employment        prosperous economic
through expenditure on contracted services.          environment depends              A prosperous economic
                                                     on consumers having the
WCC will spend around $260 million in 2014
                                                     spending power to support        environment depends
on employees and suppliers. Hence the
economic impact of WCC expenditure in the
                                                     local business and the low-      on consumers having
                                                     paid workers who would
total economy of the region is highly significant.
                                                     benefit from receiving the
                                                                                      the spending power to
Paying a living wage to its employees and
                                                     living wage typically spend      support local business
ensuring its contractors do the same, will create
                                                     their entire incomes on retail and the low-paid
winners not only among low-paid working
                                                     and basic services.
people, but in the broader community.                                                 workers who would
                                                     Adopting the living wage
An employer accreditation process will soon be
                                                     fits with WCC’s policies,
                                                                                        benefit from receiving
finalised that will issue a license to employers                                        the living wage typically
                                                     embodied in its goals and
that meet the criteria for a living wage business,
                                                     strategies and its short           spend their entire
including that all workers, directly employed
                                                     and long term vision. It is
and contracted, are paid a living wage. It is in
                                                     consistent with the goal           incomes on retail and
WCC’s interests to be one of the first employers
to be accredited, with the accompanying
                                                     identified in Wellington           basic services.
                                                     Towards 2040: Smart Capital
prestige and attention that this would bring.
                                                     Vision to ensure Wellington
Becoming a living wage council provides WCC          is a people-centred city. The
with an opportunity to:                              Smart Capital proposal states, “Cities... need to
                                                     be active in their efforts to attract new people
l   Demonstrate WCC is proactive in making
                                                     into the city – to live, work or visit. This means
    Wellington a fair and equal, people-centred
                                                     a city that is easy to do business in, attractive
    city by addressing poverty and inequality.
                                                     to new migrants, connected internationally,
l   Profile local businesses stepping up to pay      and tolerant of diversity.” The living wage will
    the living wage.                                 support this goal.
l   Highlight the social and economic benefits       Wellington is proud to be a Fair Trade and
    to the city and the benefits to businesses       Anti-Nuclear Capital City and prides itself in
    and the council as an organisation and           being the “Coolest Little Capital in the World.” It

                                     www.livingwagenz.org.nz                                          9
Living Wage Aotearoa
                                 New Zealand

makes sense to also become New Zealand’s first    the development of such a strategy. During
“Living Wage City”.                               the recent Living Wage Week in the UK,
                                                  churches and community organisations took
A recent New Zealand survey shows strong
                                                  the opportunity to highlight the benefits of
support for the living wage. Horizon Research’s
                                                  the living wage in addressing poverty and
2013 Living Wage Insights Report, based on
                                                  inequality. Councils reinforced the benefits
the views of 2,799 respondents, found that
                                                  of the living wage, both social and economic,
69.7% expressed support for employers in New
                                                  and a significant number of new living wage
Zealand being encouraged to pay a living wage,
                                                  employers announced their accredited status.
while 10.6% of respondents opposed this.
                                                  Although regulations differ in the UK, there are
Adopting a living wage framework is an
                                                  many examples from existing living wage cities
outstanding leadership opportunity for
                                                  that are comparable in size to Wellington of
Wellington City. A feature of written
                                                  ways that the Council can promote the benefits
proposals for the living wage to councils
                                                  of a living wage. Examples are Glasgow,
overseas is a communications strategy and
                                                  Preston, Newcastle, Birmingham, Cardiff,
Living Wage Wellington strongly supports
                                                  Oxford and the London boroughs of Camden,
working in partnership with stakeholders in
                                                  Hounslow, Lambeth and Southwark.6

10                                  www.livingwagenz.org.nz
Living Wage Aotearoa
                                     New Zealand

Responding to the critics

Since the living wage rate was launched in            they will jump the ditch to Australia in search of
February 2013, there have been a number of            better-paying work.
notable responses, some supportive and some           All the same, the claim that it is not a well-
from a critical standpoint.                           targeted mechanism to assist those with low
                                                      incomes bears further discussion. As the report
The Treasury Report
                                                      itself notes, over half of all sole parents with
In November 2013 the Treasury released an             dependants earn below the living wage (indeed
analysis of the proposed $18.40 hourly living         many below $15 an hour), in 25% of households
wage, which, it argued, is ‘not well targeted at      with two adults and dependants the principal
low income families’ and is likely to have negative   earner is on less than a living wage, and 21%
economic impacts on employment and inflation.         of families earning below the living wage have
The report appears to be based on a number of         dependants.
unfounded assumptions:                                It is also argued that for a
l   That the living wage of $18.40 is to replace      family with two parents (one        Living wages are
    the hourly minimum wage (i.e. to effectively      working 40 hours at $16 an
    raise the minimum wage overnight by $4.65)        hour and one working 20             voluntary, and are
l   That this minimum wage increase would
                                                      hours at $13.75) with two           based on adoption by
                                                      children, a living wage would
    be instituted with no other accompanying
                                                      increase their take-home pay
                                                                                          employers who both
    legislative, regulatory or policy changes
                                                      by only $63 a week.7 The            can and should pay.
l   That there would be no other behavioural          government would be the
    changes that would come about as a result of      biggest benefactor, with an
    such a significant jump.                          additional $126 per week per
None of these assumptions are correct, nor            person in increased tax and reduced benefits.
are they in keeping with the aspirations of           A number of points can be made here. Firstly,
LWANZ. Even if these assumptions are accepted,        any increase in pay for low-income families is
Treasury’s analysis is seriously flawed.              a positive and this family has been left $3,276
First, it is pointed out that the kind of family on   better off each year. Secondly, getting employers
which the living wage calculation was based is a      to pay a living wage allows us to refocus
minority in New Zealand, and that 63% of earners      government spending in way that can target
below a living wage are single adults, and that       low-income families even more effectively - that
it is therefore not a well-targeted mechanism. A      $126 a week ($6552 a year, per family) could be
single adult on $13.75 with no other government       shifted into fixing other parts of the social safety
support will be the greatest benefactor of lifting    net, assisting others into work, or paying down
the minimum wage to $18.40, lifting their after-      public debt.
tax take-home pay by $150 a week.                     As Treasury’s report itself argues, “adopting a
This criticism misses the point that most families    Living Wage would rebalance the role of the
begin their working life as single adults. A          employer and the welfare system towards
helping hand now will reduce the likelihood of        work being the primary mechanism for people
them being reliant on state subsidies later and       to support themselves.”8 We agree with this
enable them to begin saving towards a house           proposition.
and retirement, as well as reduce the likelihood      Minimum/living wages and social welfare are not

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Living Wage Aotearoa
                                                    New Zealand

                 alternatives but must work together to provide       turnover and profit. This notwithstanding, many
                 adequate living standards. The balance has           of the employers that have sought accreditation
                 shifted too far with inadequate wage levels – the    with LWANZ have been small businesses who see
                 tax and transfer system allows employers to pay      the innate value in having a living wage.
                 wages well below what can be justified by both
                 fairness and productivity levels.                    Local Government Act
                                                                      It has been argued that the Local Government
                 Since deregulation of the labour market lower
                                                                      Act 2002 is a barrier to paying council employees
                 earners have failed to receive the gains from
                                                                      and/or requiring its CCOs and contractors to pay
                 their productivity increases. If earnings had kept
                                                                      a living wage.
                 up with labour productivity growth since 1989,
                 the average wage in the private sector would         A legal opinion by Dr Matthew Palmer concludes
                 have been $31.85 in March 2011, but it was only      it is not a barrier: “…the Local Government
                 $23.43.                                              Act does not prohibit a local authority or
                                                                      Council‐Controlled Organisation from paying
                 Many economists have rejected the view that
                                                                      its employees, or requiring its contractors
                 low pay simply reflects low skill, “an argument
                                                                      to pay their employees, a living wage. My
                 of impregnable circularity in which the
                                                                      opinion is based on material that explains the
                 outcome, low pay, is used as the only evidence
                                                                      economic justification of a living wage in terms
                 for the alleged cause - low skill and personal
                                                                      of associated productivity gains. Pursuing
                 inefficiency”.9
                                                                      such a policy would be consistent with the
                                  Similarly, Auckland Professor       purpose of local government which includes
“There is no real                 of Economics Tim Hazeldine          cost-effectiveness and provision of good quality
                                  argues: “We must insist on fair     services. In particular, I consider that it would
question about                    shares. This means reversing        be valid for a local authority to exercise its
whether a relatively              the past decade’s trend             power to set remuneration policy under the
                                  towards a hollowing out of          Local Government Act by adopting a living wage
rich country like New             the income distribution: top        policy.”
Zealand can ‘afford’ to people paying themselves
                                                                      Relativity issues
pay everybody a living more and paying those at
                                  the bottom less... There is no      Some concerns have been raised about the
wage. Indeed, can we              real question about whether         impact on those workers on higher pay rates
afford not to?”                   a relatively rich country like      than the living wage and whether this will create
                                  New Zealand can ‘afford’ to         upward pressure on wages in general to maintain
Tim Hazeldine
                                  pay everybody a decent living       or restore differentials.
                                  wage. Indeed, can we afford         The PSA is clear that for WCC employees, pay
              not to, in the long run?”10                             increases to those below the living wage should
                 It is important to remember how a living wage        not mean increases for all other employees of the
                 mechanism works. Living wages are voluntary,         same percentage to maintain internal relativities.
                 and are based on adoption by employers who           Compression of pay scales is accepted, with the
                 both can and should pay. These tend to be large      living wage policy aimed at targeting the lowest
                 employers, are often multinationals or have          paid employees. The PSA says it would continue
                 overseas shareholders, are profitable despite        to advocate cost of living increases at a minimum
                 their low wages, and have an impact right            for its other members. For example, library staff
                 across the relevant labour market. It is well-       just above the living wage level (earning $19-
                 established that there are a large number of         $25 per hour) would expect some increase, but
                 small businesses in New Zealand that are not in      less in percentage terms than those currently
                 a position to pay a living wage due to their low     below the living wage. This position has been
                                                                      overwhelmingly endorsed by its members.

                  12                                  www.livingwagenz.org.nz
Living Wage Aotearoa
                                     New Zealand

 The costs and benefits of the Living Wage

Given the many local authorities that have          geography at the University, showed that
introduced the living wage around the world,        cleaners had higher levels of morale and job
there is a large body of literature on the costs    satisfaction, worked more productively, and
and benefits of doing so.                           completed a broader range of tasks.
International experience has been that initial      The authors concluded: “The research has
estimates of the cost of implementing the           revealed that the move to be a living wage
living wage are almost always higher than           employer and bring the cleaning service in-
the eventual outcome. When Los Angeles              house has stimulated improvements in job
introduced the living wage in 1997, it was          quality, productivity and service delivery, with
predicted to cost somewhere between US$30-          very little increase in costs.”13
40 million. However, the total increase to labour
                                                    The second study, conducted by consultancy
costs was $US2.5 million.11
                                                    firm London Economics for the Greater London
Baltimore is the longest-running and most-          Authority, showed “significantly lower rates
studied municipality with a living wage             of staff turnover” leading to “substantial cost
ordinance, from 1994 onwards. The first study,      savings on recruitment and induction training”.
by the Preamble Centre for Public Policy,
                                                    There were also lower
showed that in the first year nominal contract
                                                    rates of absenteeism             When Los Angeles
costs rose by only 0.2%, declining by 2.4% once
                                                    and sick leave, enhanced
adjusted for inflation. A 1999 study found that
                                                    quality of work, and             introduced the living
nominal contract costs rose by 1.2% — lower
than inflation for the period — and concluded
                                                    widespread efficient work        wage in 1997, it was
                                                    reorganisation. This was
that the budgetary impact had been minimal.12
                                                    alongside significantly
                                                                                     predicted to cost
There are a number of reasons that costs often      boosted worker morale and        somewhere between
end up much lower than estimated. Firstly,          motivation and reputational      US$30-40 million.
given that many of the services councils provide    benefits for the employers.
are now procured from private firms (who rely       It found “evidence of little     However, the total
on low wage labour), some of the costs can be       or no impact on business         increase to labour costs
absorbed by the firms themselves. Secondly,         performance of London
there are significant benefits associated with      Living Wage implementation.
                                                                                     was $US2.5 million.
implementing a living wage, with regard to
                                                    Firms in the finance industry
lower staff turnover, absenteeism, and boosted
                                                    in the UK report the types
productivity.
                                                    of results discussed above. KPMG, with a UK
Two UK studies demonstrate the positive             turnover of £1.6bn and over 5,000 staff in
impacts of paying a living wage. The first was      two large London offices, states: “We have
a 2008 study of Queen Mary, a college of the        been paying the living wage since 2006 and
University of London, which moved to pay its        have found that it really pays off. Since its
cleaners the London living wage, and brought        introduction, staff turnover has reduced and
cleaning in-house, ending an outsourced             productivity has increased as attitudes are now
contracting arrangement. The study, led by          more flexible and positive. Paying the Living
Professor Jane Wills, Professor of human            Wage is not just a moral issue – we have found
                                                    that it also makes good business sense.”

                                      www.livingwagenz.org.nz                                      13
Living Wage Aotearoa
                                              New Zealand

            London’s Conservative Mayor, Boris Johnson, is
            a strong advocate of the living wage movement:
            “More and more London firms are recognising
            the benefits of fair remuneration for all of
            their workforce. Paying the London Living
            Wage ensures hard-working Londoners are
            helped to make ends meet, providing a boost
            not only for their personal quality of life but
            delivering indisputable economic dividends to
            employers too. This in turn is good for London’s
            productivity and growth.”

“Paying the London Living Wage ensures
hard-working Londoners are helped to
make ends meet, providing a boost not only
for their personal quality of life but delivering
indisputable economic dividends to employers
too. This in turn is good for London’s
productivity and growth.” Boris Johnson

            14                                  www.livingwagenz.org.nz
Living Wage Aotearoa
                                      New Zealand

    The direct cost to Wellington City Council

The literature review on the effects of living      restructuring. This is out of a total workforce of
wage policies carried out in August 2013 for the    approximately 1300.
Auckland Council by labour economist Professor
                                                    The costs should also be offset by the
Tim Maloney of AUT, with Amanda Gilbertson,
                                                    considerable benefits. With regard to
reports relatively small impacts overall from
                                                    Wellington, these benefits have been reinforced
living wage ordinances and policies with only a
                                                    in the officials’ paper to councillors (June
small proportion of most workforces covered,
                                                    2013) which refers to the benefits of adopting
but notes that “even small positive benefits for
                                                    a living wage for direct employees in terms of
specific groups of low-wage workers and their
                                                    “staff loyalty, increased morale, and improved
families may be better than nothing.”
                                                    efficiencies. This primarily
WCC officers have quantified the cost of            relates to a reduction in
                                                                                      The costs should
implementing the living wage for directly-          time spent on recruitment
employed staff and for CCO staff as $900k.          as the higher wages tend          also be offset by the
Their paper for the 11 June 2013 meeting
                                                    to encourage staff to stay        considerable benefits –
                                                    longer. This is a factor for
of the WCC Strategy and Policy Committee
                                                    the Council with a current
                                                                                      “staff loyalty, increased
estimates that there are around 500 directly-
employed council staff receiving less than
                                                    turnover of above 30%.”           morale, and improved
$18.40 an hour. This includes staff on fixed-term   With regard to CCOs, the         efficiencies”. Council officers’
or casual contracts.                                officials reported 312           report
                                                    employees earning below
Officials estimate the number of directly-
                                                    $18.40 and the breakdown
employed staff and costs of applying a living
                                                    of numbers of staff and the
wage at:
                                                    costs associated with the living wage as:
l    345 permanent staff: $450k per annum
                                                    l   49 permanent staff: $77k per annum
l    30 fixed term staff: $12k per annum
                                                    l   263 fixed term and casual staff: $238k per
l    127 casual staff: $75.5k per annum                 annum
l    Subtotal: $550k per annum                      l   Subtotal: $315k per annum
l    Total $575k per annum (adjusted for            l   Total: $325k (adjusted for Kiwisaver
     Kiwisaver contributions)                           contributions).
The paper went on to point to possible savings      No costs have been estimated for the council
from a living wage. “There is high staff turnover   workforce employed by contractors in the
in roles that currently earn below $18.40: 11%      officials’ paper. On this, the paper said: “The
at one year of service; 25.5% at two years of       council is therefore not in position to make
service; and 44% in total.”                         a decision. Nevertheless, the use of such an
The PSA also reports that current turnover of       approach would cut across the principle that
directly-employed staff is very high. Between       the living wage is discretionary and the decision
June 2011 and March 2013 there were                 to adopt it should rest with each organisation
463 resignations from council. In addition          taking into account their circumstances.
235 positions were disestablished due to            Legislation requires Council to deliver services
                                                    that are the most cost effective for households

                                     www.livingwagenz.org.nz                                       15
Living Wage Aotearoa
                                   New Zealand

and businesses. Applying a living wage to           must also be quantified with urgency to ensure
contractors could expose Council to challenge       a fair implementation. There are numerous
because it may not be able to demonstrate that      reasons why contract workers must be included.
it is meeting the ‘most effective’ purpose of the   Apart from the fairness issues and the need to
Local Government Act 2002.”                         take a lead in addressing poverty and inequality
                                                    in Wellington City, if the living wage coverage
As council has also made the commitment
                                                    does not include procured services then it
in principle to achieving the living wage for
                                                    will incentivise and accelerate the process of
contract staff, the cost of this implementation
                                                    outsourcing core local government services.

16                                   www.livingwagenz.org.nz
Living Wage Aotearoa
                                   New Zealand

 Implementation proposal

Directly-employed staff                            having been voted by its members, including
WCC should be the best possible employer           those paid above the living wage.
offering the best possible jobs by moving all      A total of 45 of about 200 library employees are
directly-employed staff above the living wage as   paid below the living wage of $18.40. Thirty
soon as possible.                                  of these are located in the Central Library and
Up to 500 directly-employed WCC staff earn         15 at branch libraries. In addition those in
below the living wage out of a total workforce     customer service roles, mostly at entry level,
of 1300. They work mainly in libraries,            but with the potential to move to other full-
pools, recreation centres, parks and some          time or permanent positions in the library,
administration and receptionist roles. The         have starting rates below the living wage. For
living wage should be implemented as soon as       the newer employees
possible. Should a phased implementation be        in this group there have
necessary, this will be completed by June 2016.    been little to no recent pay       WCC should be the
                                                   increases, and progression
The movement of wages to reach the                                                    best possible employer
                                                   within salary bands is no
living wage should be treated as a separate        longer automatic. Cuts in          offering the best
process to adjustments for cost of living
or other changes for employees above the
                                                   the library budget in recent       possible jobs by moving
                                                   years have resulted in some
living wage. Performance pay issues should         staff having their hours
                                                                                      all directly-employed
not be related to paying a living wage; they       reduced, making the hourly         staff above the living
should be a separate issue for employment          rate even more crucial. The
negotiation. Any proposals to change and                                              wage as soon as
                                                   living wage campaign for
enhance job descriptions to accompany the          this group has taken on real       possible.
wage changes should not a condition of living      importance.
wage implementation, but worked through
independently in employment relations              Council-Controlled
processes.                                         Organisations
Living Wage Wellington proposes that WCC           There are currently 10 CCOs operating
implements the living wage through collective      under various ownership models. The eight
bargaining. Currently the PSA has collective       100%-controlled CCOs are:
agreements that cover employees in the
                                                   l   Wellington Zoo Trust
libraries and in the Building Compliance
and Consents parts of council. The Library         l   Wellington Museums Trust
Agreement expires on 5 May 2014 and the            l   Wellington Venues Ltd
Building Compliance and Consents Agreement
on 30 June 2014. Bargaining has recently been      l   Basin Reserve Trust
initiated for a new collective agreement to        l   Positively Wellington Tourism
cover these employees, including pay levels.
The PSA has claimed to have pay rates written      l   Positively Wellington Venues
into the agreement in future, with wage levels     l   Wellington Cable Car Ltd
to be bargained. The PSA will be seeking to have
                                                   l   Wellington Waterfront
all starting rates on or above the living wage
as soon as possible, with unanimous support        As full council subsidiaries established to run

                                    www.livingwagenz.org.nz                                          17
Living Wage Aotearoa
                                             New Zealand

           activities that are key to the city’s success,      period where the living wage will not apply.
           they must be run in a way that contributes
                                                               The parking enforcement contract comes
           to the overall wellbeing of all Wellingtonians.
                                                               up early in 2014, and would provide a good
           Implementing the living wage would involve
                                                               starting place to implement the living wage for
           working with each organisation to achieve living
                                                               contracted staff providing a service to the city.
           wage accreditation in this council term within
           the overall living wage framework.                  Some of the contractors, such as City Care,
                                                               employ tradespeople, trades assistants and
                               As a first step, WCC will
                                                               labourers and nearly all of these employees
The parking                    require each directly-
                                                               are paid above the living wage with only two
                               owned CCO to develop an
enforcement contract                                           steps in their collective agreement being just
                               implementation plan.
                                                               below the living wage, affecting only a handful
comes up early in 2014,         The PSA notes that many        of individual workers. City Care has the contract
and would provide a             of its members working for     for facility maintenance. It also has a contract
                                the Museums Trust earn         with Capacity for drainage, which is currently
good starting place to          below the living wage and      outside the scope of this exercise.
implement the living            funding is tight. The debate
                                                               Catering and security are fairly small -scale
wage for contracted             about CCO structure and
                                                               operations, with part of security in-house.
                                whether some, or all should
staff providing a service       be brought back in-house,      Cleaning is a service where there is a regular
to the city.                    is beyond the scope of this    workforce cleaning WCC premises, including
                                paper but this may assist in   libraries and council service centres as well
                                ensuring CCO employees         as the main Wakefield Street premises. We
           are paid the living wage.                           understand that 25 Spotless cleaners are
                                                               employed in total but some are on low, part-
           Other ownership arrangements                        time hours with the overall average probably
           Two CCOs have more diffuse ownership                about 20 hours a week. They are employed on
           arrangements: Capacity (joint-ownership with        $14.10 an hour with a handful paid more. We
           Hutt Councils) and Wellington Regional Stadium      estimate about $113,000 for the direct wage
           Trust (joint ownership with Greater Wellington      cost of increasing the rate to $18.40, plus ACC
           Council). These CCOs would not initially be         levies etc.
           included in the living wage process but options     We understand that in the current tendering
           for progressing the issue within the existing       process for carparking enforcement, the
           ownership models should be identified.              prospective tenders are being asked to give
                                                               two quotes with and without payment at the
           Contractors who deliver services                    living wage rate. Carparking is currently run by
           While we have not been supplied with any            Armourguard (Parkwise), which employs the
           detail from council officers about the scope        workers involved in issuing parking enforcement
           of the council contracts and their cost, we         tickets, and Tenix Solutions, which deals with
           understand from various sources that the            payment notices, receipt and enforcement for
           main contractors cover cleaning, catering,          non-payers. We understand that some Tenix
           security, car parking enforcement, roading,         workers may be paid below the living wage but
           refuse/recycling and facility maintenance.          probably no more than 10 maximum with a
           We understand that the two largest of these         $2.00 per hour gap.
           contracts, covering roading and property
                                                               The Service and Food Workers Union (SFWU)
           maintenance, have been recently let for five-
                                                               has members in Parkwise which employs 33
           year terms. This means there will be a lengthy
                                                               parking attendants who all work 40 hours per

            18                                  www.livingwagenz.org.nz
Living Wage Aotearoa
                                    New Zealand

week or more, some as many as 60 hours. They        not be as much as expected.
are paid between $14.08 and $14.40 per hour
                                                    Some current contractors may raise arguments
and may get bonuses for issuing more than
                                                    against the living wage implementation to
the standard number of parking enforcement
                                                    protect the status quo (although some have
tickets in a week.
                                                    welcomed it as a way to keep good staff):
We estimate that it would cost some $300,000
                                                    l   “We will have to pay all
to bring them up to the living wage (plus ACC
                                                        of our staff the living    In line with the guiding
levies etc). WCC income from car parking is
                                                        wage whether they work
                                                        on a WCC contract or not principle that all low-
approximately $15 million per annum. On a
quick estimate, paying the living wage could be
                                                        because our employment paid workers should
covered by an 8c increase on the current $4.00
                                                        arrangements do not
an hour parking charge. WCC has already said
                                                        allow for the payment
                                                                                   benefit from living
that consideration could be given to increasing                                    wage implementation,
                                                        of different rates.” Even
the charge to $5.00 per hour. Less than 10% of
                                                        though it would be good the council will need
this towards the living wage commitment would
                                                        if the contractor decides
                                                        to spread the living wage to make progress on
seem very reasonable.
Most of the lowest-paid workers are employed            to all of its Wellington   contracted services
in WCC-contracted organisations, with the               workforce, there is
cleaners, catering workers, security and                nothing in the law that
                                                                                   from the start of
carparking enforcement workers paid not much            prevents a contractor      the implementation
above $14.00 an hour. In line with the guiding          from paying one wage       process.
principle that all low-paid workers should              at the WCC and another
benefit from living wage implementation,                at another site. In fact,
the council will need to make progress on               in both cleaning and
contracted services from the start of the               security (including car
implementation process.                                 parking enforcement) the national collective
                                                        agreements specifically acknowledge that
The payment of a living wage should be a
                                                        this will happen.
condition of all new service contracts delivered
to WCC on an on-going basis and not on              l   “Other vulnerable workers, such as young
an irregular or one-off basis. The tender               people and less qualified people will lose out
documents for the new contracts must also               as the payment of the living wage will mean
ensure that the payment of the living wage              that staff will need to be more productive
covers service contract work that is sub-               and more skilled”. International evidence
contracted by the successful contractor. It             suggests this is not a significant problem.
is assumed that WCC will bear the cost of
                                                    l   “The cost of the contract will dramatically
the movement to the living wage although
                                                        increase.” Evidence from the USA experience
competition between contractors to win
                                                        with the living wage suggests the overall
the service contracts will also mean that
                                                        impact on costs over time is not significant.
some of that cost will be borne by successful
                                                        (See section on cost.)
contractors through the reduction of margins
or productivity improvements, or possibly           l   “The Wellington market is not large enough
price increases where consumers pay for                 for the tenders to be competitive enough
services, such as parking. While virtually all of       so that contractors absorb some of the
the workers in cleaning, catering, security and         costs.” If the Wellington market isn’t large
parking are paid well below the living wage,            enough, then what market in NZ actually
their numbers are not huge and the cost may             is? In any case, WCC could be expected to

                                     www.livingwagenz.org.nz                                      19
Living Wage Aotearoa
                                                  New Zealand

                  include such matters in its negotiations with     There has been a suggestion that rather than
                  tenderers.                                        requiring tenderers to quote on the basis of
                                                                    paying a living wage, tenderers (such as in
              Procurement and tendering processes – impact          carparking enforcement) may be asked to put in
              of a living wage                                      two quotes – one paying a living wage and one
           Council officials will need to produce an analysis       without a living wage. The living wage quote
           of how the living wage can be integrated into            could then be given a preference by putting in
           the current procurement policy of WCC. Unlike            a tender evaluation process weighting to favour
           local authorities in the UK and European Union,          the living wage quote over the non-living wage
           there are fewer legal constraints on the ability         quote. We believe this sends mixed messages
           of New Zealand councils to set criteria for              to the tenderers, would not allow WCC to ever
           contracted services in New Zealand, beyond               become an accredited Living Wage Employer
                                a general obligation to be          and would not allow WCC to get the best value
                                transparent and open in the         out of contractors competing for their tenders.
The modest cost
                                tender processes.
of introducing the                                                  Reducing top salaries
                                    There are seven main
living wage is put in               contractors delivering
                                                                    The modest cost of introducing the living wage
                                                                    is put in perspective alongside the possibility
perspective alongside               services currently who
                                                                    of funding it by addressing top salaries.
                                    would be impacted by living
the possibility of                  wage implementation. The
                                                                    Work at Auckland Council produced some
funding it by addressing                                            interesting figures. In the financial year ending
                                    affected areas of service are
                                                                    30 June 2013 there were 770 staff – 7% of the
top salaries.                       catering, parking, security,
                                                                    workforce – earning salaries over $120,000. The
                                    roading, refuse/recycling,
                                                                    total cost of those salaries was approximately
                                    facility maintenance and
                                                                    $127 million or 20% of the total salary budget.
                                    cleaning. Given the extent
                                                                    The proposed cost of introducing a living wage
              and size of the contracts and long terms (some
                                                                    for direct employed staff at Auckland Council
              are for five years), the implementation would
                                                                    was $3.5m, or 0.5% of the total salary budget.
              take place over a number of years.
                                                                    A reduction of the total amount paid to those
              l   The framework will need to include a              on salaries above $120,000 by 3% would, on its
                  timetable for the contracts that are due for      own, more than meet that living wage cost.
                  tender.
                                                                    Budget implications and options can be set out
              l    WCC will signal to current contractors           by council officials. Such options could include
                  its intention to implement a living wage          exploring funding the rise in the living wage
                  as a condition of tender and design               through a cap on top salaries (including CEO
                  an engagement process with current                and senior executive packages) to help limit the
                  contractors so that they are aware and            overall cost to WCC of implementation.
                  prepared for this development.

               20                                    www.livingwagenz.org.nz
Living Wage Aotearoa
                                     New Zealand

 Proposed resolution

THAT the Governance, Finance and Planning           3) To ensure that, as contracts for services
Committee recommends that Council agrees:              supplied to WCC on a regular and on-going
                                                       basis expire, that a clause is inserted in
1) To adopt the following guidelines for
                                                       tender documents requiring contractors to
   implementation of the living wage at
                                                       pay a living wage to all employees involved
   Wellington City Council:
                                                       in these contracts.
   l   The living wage will be implemented in
                                                    4) To actively support and encourage
       this term, beginning on 1 January 2014.
                                                       Wellington employers to become living wage
   l   Tangible progress will be made from the         employers.
       start of implementation for direct, CCO
                                                    5) To Work with Living Wage Wellington to
       and contract employed staff earning
                                                       prepare an implementation plan.
       below the living wage.
                                                    6) To prepare a communications strategy
2) To implement the living wage in this term
                                                       highlighting the benefits of the living wage
   by:
                                                       to Wellington City
   l   Committing to become an accredited
                                                    7) To spend $250k in this Annual Plan round
       living wage employer by November 2016
                                                       on the first stage of implementing the living
   l   Lifting all directly-employed staff to the      wage for all directly-employed staff and
       living wage in this term                        implementing the living wage in parking
   l   Ensuring staff employed by CCOs are paid        services.
       the living wage in this term                 8) To make provision in subsequent Annual
                                                       Plans to progress all stages of the
                                                       implementation plan towards the goal of full
                                                       implementation by November 2016.

                                      www.livingwagenz.org.nz                                    21
Living Wage Aotearoa
                                 New Zealand

 References

1 Household incomes in New Zealand: Trends        7 Their before-tax wages would increase by
in indicators of inequality and hardship 1982     $189, reduced to $153 after tax; which would
to 2012. Ministry of Social Development, www.     result in a decrease of supplementary support
msd.govt.nz                                       of $88.

2 Richard Anker, A new methodology for            8 Treasury report, page 5.
estimating internationally comparable poverty
lines and living wage rates, ILO Working
                                                  9 Peter Brosnan, and Frank Wilkinson, 1989,
Paper No. 72, 2005, p 5, available at http://
www.ilo.org/integration/resources/papers/         Wellington: New Zealand Institute of Industrial
WCMS_079165/lang--en/index.htm                    Relations Research, Low Pay and the Minimum
                                                  Wage, page 35

3 See annual reports on Household Incomes in
                                                  10 Hazledine, T., Taking New Zealand Seriously:
New Zealand: Trends in Indicators of Inequality
and Hardship at http://www.msd.govt.nz/about-     The Economics of Decency, (1998) Auckland:
msd-and-our-work/publications-resources/          Harper Collins, page 172
monitoring/household-incomes/index.html
for full documentation of household incomes,
                                                  11 Andrew J Elmore, Living Wage Laws &
poverty levels, and inequality measures in New
Zealand).                                         Communities: Smarter Economic Development,
                                                  Lower than Expected Cost, , Brennan Center for
                                                  Justice, New York, 2003, p. 2).
4 Max Rashbrooke, Inequality a New Zealand
Crisis page 1-2.
                                                  12 Christopher Niedt, Greg Ruiters, Diana Wise
                                                  and Erica Schoenberger (1999) The Effects of
5 Household incomes in New Zealand: Trends        the Living wage in Baltimore (Working paper No
in indicators of inequality and hardship 1982     199) at 6-9.
to 2012. Ministry of Social Development, www.
msd.govt.nz
                                                  13 Jane Wills, The business case for the living
                                                  wage: The story of the cleaning service at
6 http://www.glasgow.gov.uk/index.                Queen Mary, University of London, January
aspx?article=3791 ; http://www.                   2009, available at http://www.geog.qmul.ac.uk/
glasgowlivingwage.co.uk/ ; http://vimeo.          docs/staff/8041.pdf ).
com/24115491 ; http://www.glasgow.gov.
uk/index.aspx?articleid=4663 ; http://www.
livingwagenewcastle.co.uk/ ; http://www.
preston.govt.uk/yourservices/jobs-and-
volunteering/preston-living-wage/

22                                   www.livingwagenz.org.nz
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