MASSACHUSETTS STATE LOTTERY COMMISSION
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MASSACHUSETTS
STATE
LOTTERY
COMMISSION
JANUARY 2021 COMMISSION MEETING
DEBORAH B. GOLDBERG, CHAIR
TREASURER AND RECEIVER GENERAL
THOMAS A. TURCO, III MEGHAN S. LIDDY
SECRETARY OF PUBLIC SAFETY COMMISSIONER
ANTHONY J. SALVIDIO WILLIAM J. MCNAMARA
COMMISSIONER COMPTROLLER
MICHAEL R. SWEENEY
EXECUTIVE DIRECTOR
JANUARY 26, 2021Massachusetts State Lottery Commission
150 Mount Vernon Street
Dorchester, MA 02125
Tel: (781) 849-5555
Fax: (781) 849-5546
TTY: (781) 849-5678
NOTICE OF MEETING AND AGENDA
In accordance with G.L. c. 30A, §§ 18-25 and 940 CMR 29.03, but subject to the
Order Suspending Certain Provisions of the Open Meeting Law, G.L. c. 30A, § 20
issued by Governor Baker on March 12, 2020, notice is hereby given of a meeting
of the Massachusetts State Lottery Commission to be held remotely at the
following time:
Tuesday, January 26, 2021
10:30 a.m.
Conference Call Meeting with Screen Sharing/Presentation
This meeting is open to the public. To access, please contact the Lottery’s Legal
Department at (781) 917-6057 or via email at gpolin@masslottery.com and you
will be provided with a Phone Number and Conference ID and/or link.
I. Opening of Meeting
II. Approval of Minutes from December 29, 2020
III. Executive Director’s Report
a. Sales update
b. Marketing update
IV. Massachusetts Department of Public Health’s Office of Problem Gambling Services Update
V. Matters Requiring Approval of the Massachusetts State Lottery Commission
VOTE (1): For the reasons set forth in the attached memorandum dated January 15, 2021, the
Executive Director is authorized to exercise the first option year extension of the Massachusetts
State Lottery Commission’s contracts to purchase bet slips with:
Total Business Systems, Inc. d/b/a Deluxe Data Printers
30800 Montpelier
Madison Heights, MI 48071
RMF Printing Technologies, Inc.
50 Pearl Street
Lancaster, NY 14086
This original award was made pursuant to a competitive bid process (RFR LOT #1706).The aggregate maximum obligation assumed hereunder for these contracts in Fiscal Year 2021
shall not exceed three hundred fifty thousand dollars ($350,000.00).
VOTE (2): For the reasons set forth in the attached memorandum dated January 15, 2021, the
Executive Director is authorized to extend the Massachusetts State Lottery Commission’s
contract for custodial services with:
Facilities Management & Maintenance, Inc.
25 Beach St 3R
Dorchester, MA 02324
This original award was made pursuant to statewide contract FAC81 – Custodial Services
through a competitive bid process (BID #17-30).
The maximum obligation for these services during the one-year period of March 1, 2021 through
February 28, 2022 shall not exceed one million, two hundred five thousand, nine hundred forty-
nine dollars, forty-three cents ($1,205,949.43).
VOTE (3): For the reasons set forth in the attached memorandum dated January 19, 2021, the
Executive Director is authorized to enter into contracts for moving and storage services with:
Wakefield Moving and Storage Inc.
One Second Street
Peabody, MA 01960
Diamond Relocation Inc.
13 Branch Street
Methuen, MA 01844
This award is made pursuant to statewide contract FAC96 through a competitive bid process
(RFQ LOT # 2106).
The maximum obligation for these services from February 1, 2021 through January 31, 2023
shall not exceed four hundred fifty thousand dollars ($450,000.00).
VOTE (4): For the reasons set forth in the attached memorandum dated January 11, 2021, the
Executive Director is authorized to exercise the second one (1) year contract extension option for
network communications services with:
Verizon Enterprise Solutions
125 High Street
Boston, MA 02110
This original award was made pursuant to a competitive bid process (RFR LOT # 1502).
The maximum obligation for these services during the period of May 1, 2021 through April 30,
2022 will not exceed eight million, two hundred thousand dollars ($8,200,000.00).VOTE (5): For the reasons set forth in the attached memorandum dated January 15, 2021, the
Executive Director is authorized to encumber and expend an additional four million, two
hundred forty-three thousand dollars ($4,243,000.00) for technology modernization projects,
including contracts through ITS63 with McInnis Consulting Services Inc., located at 100
Prospect Street, Norwell, MA 02061, for the consulting services of subject matter experts with
any of the following firms to provide information technology expertise:
NTT Data Services
100 City Square
Charlestown, MA 02129
Rolta Advizex Technologies, LLC
3 Burlington Woods Drive, Suite 206
Burlington, MA 01803
Gartner, Inc.
125 Summer St # 4
Boston, MA 02110
The aggregate total maximum obligation assumed hereunder for the above services shall not
exceed nine million, two hundred forty three thousand dollars ($9,243,000.00). Any future
encumbrance or expenditure pursuant to this vote is contingent upon appropriate availability of
funding for the Lottery.
VOTE (6): For the reasons set forth in the attached memorandum dated January 15, 2021, the
Executive Director is authorized to encumber and expend an additional one million, four hundred
fifty-two thousand, eighty-two dollars ($1,452,082.00) for tools and software to continue cyber
security efforts and for contracts through ITS63 with McInnis Consulting Services Inc., located
at 100 Prospect Street, Norwell, MA 02061, for the consulting services of subject matter experts
with any of the following firms to provide cyber security expertise:
NTT Data Services
100 City Square
Charlestown, MA 02129
Rolta Advizex Technologies, LLC
3 Burlington Woods Drive, Suite 206
Burlington, MA 01803
Gartner, Inc.
125 Summer St # 4
Boston, MA 02110
The aggregate total maximum obligation assumed hereunder for the above services shall not
exceed two million, four hundred thirty-two thousand, eighty-two dollars ($2,432,082.00). Any
future encumbrance or expenditure pursuant to this vote is contingent upon appropriate
availability of funding for the Lottery.
VI. Other Business – Reserved for Matters the Chair did not Reasonably Anticipate at the
Time of PostingDate Posted to Website: Thursday, January 21, 2021 prior to 5:00 p.m.
Supporting the 351 Cities and Towns of Massachusetts
Visit our Web Site: www.masslottery.comTABLE OF CONTENTS
• APPROVAL OF MINUTES FROM DECEMBER 29, 2020
• MATTERS REQUIRING APPROVAL OF THE
MASSACHUSETTS STATE LOTTERY COMMISSIONMINUTES
APPROVAL OF MINUTES
FROM
DECEMBER 29, 2020Massachusetts State Lottery Commission
Draft/Unofficial Meeting Minutes for 12/29/2020 Meeting
Massachusetts State Lottery Commission
150 Mount Vernon Street, Suite 300
Dorchester, Massachusetts 02125
Tel: (781) 849-5555
Fax: (781) 849-5546
TTY: (781) 849-5678
Draft/Unofficial Meeting Minutes
DATE: Tuesday, December 29, 2020
TIME: 10:30 a.m.
All Attendees Participated Remotely through Cisco Webex Conferencing System
MEMBERS PRESENT: Deborah Goldberg, Treasurer and Receiver General
William J. McNamara, Comptroller
Spencer Lord, Special Counsel, Executive Office of Public Safety and
Security, designee of Secretary Thomas A. Turco III
Anthony Salvidio, Commissioner
Meghan Liddy, Commissioner
ALSO PRESENT: Michael Sweeney, Executive Director, Lottery
Edward Farley, Chief Marketing Officer, Lottery
Didier Bertola, Chief Financial Officer, Lottery
Thomas Cream, Assistant Executive Director IT, Lottery
Judy Moore, Senior Executive Assistant, Lottery
Gregory Polin, General Counsel, Lottery
Christian Teja, Director of Communications, Lottery
Delwin Dickinson, Senior Consultant Advizex
James MacDonald, First Deputy Treasurer
Sarah Kim, General Counsel, Treasury
Chandra Bork, Chief of Staff, Treasury
Lizandra Gomes, Deputy Chief of Staff, Treasury
Andrew Napolitano, Deputy Communications Director, Treasury
Liz Zelnick, Senior Policy Analyst, Treasury
Dan Cordeau, Director of Leasing, Division of Capital Asset Management
and Maintenance (DCAMM)
Walter Jenkins, Senior Project ManagerDCAMM
Jonathan Shaer, Executive Director, New England Convenience Store &
Energy Marketers Association (NECSEMA).
Victor Ortiz, Director of Problem Gambling Services Massachusetts,
Department of Public Health
Brad Thompson, Director of Sales & Marketing, Pollard Banknote
1Massachusetts State Lottery Commission
Draft/Unofficial Meeting Minutes for 12/29/2020 Meeting
Jennifer Wankling, Senior Manager, Pollard Banknote
Marlene Warner, Executive Director, Massachusetts Council on Gaming
and Health
I. Opening of Meeting
Treasurer Deborah Goldberg opened the Commission meeting at 10:31 a.m.
Treasurer Goldberg stated:
Pursuant to the Massachusetts Open Meeting Law, Massachusetts General Laws,
Chapter 30A, section 20, all of the Commissioners will be participating remotely
for this meeting because physical attendance is unreasonably difficult.
Normally, the Commissioners are able to participate remotely only when a quorum
of the members are physically present at the meeting location, however, the
Commission is relying on Governor Baker’s March 12th Executive Order that
allows remote participation by all members of a public body and suspends the
requirement that a quorum of the body and the chair be physically present at the
specified meeting location.
Commissioners, we are all participating by a conference call. Commissioners,
please let us know if you have any sort of technical difficulty. The Commissioners
may participate in any votes scheduled to take place at today’s meeting. All votes
must be taken by roll call.
Treasurer Goldberg then made the following statement:
Pursuant to the Commonwealth’s Open Meeting Law, Massachusetts General
Laws, Chapter 30A, Section 20, as the Chair of the Massachusetts State Lottery
Commission, I would like to advise that any person may make a video or audio
recording of this open meeting. However, I am obligated to inform attendees of
any recording at the beginning of the meeting, so I ask that those who are doing so
identify themselves.
Judy Moore, Senior Executive Assistant, Lottery, identified herself as making a recording to
assist in the preparation of the meeting minutes.
II. Approval of the Minutes from November 24, 2020
Treasurer Goldberg asked the Commission to accept the minutes from the Massachusetts State
Lottery Commission (“Commission”) meeting held on November 24, 2020. Commissioner
William McNamara made a motion to accept the minutes of the meeting and Commissioner
Anthony Salvidio seconded the motion.
Treasurer Goldberg, recognizing there was no further discussion, moved the motion to a roll-
call vote. Commissioner Meghan Liddy: yes; Special Counsel Spencer Lord: yes; Commissioner
Anthony Salvidio: yes; Commissioner William McNamara: yes; and Treasurer Goldberg: yes. The
Motion carried. The minutes were approved at 10:34 a.m.
2Massachusetts State Lottery Commission
Draft/Unofficial Meeting Minutes for 12/29/2020 Meeting
III. Executive Director’s Report
a. Sales Update
b. Marketing Update
Lottery Sales Update-November
Executive Director Sweeney reported that overall unadjusted sales for November of 2020 were
down $6.9 million from November 2019. The estimated November 2020 net profit and prize
payout figures do not include accruals for prizes won that have not yet been paid. The estimated
net profit for November 2020 was $87.3 million as compared to $108.2 million in November 2019.
After adding a 7 day average net profit figure of $21.8 million, due to a shift in the calendar that
resulted in 7 fewer days being included in the net profit figure for November 2020, the adjusted
change for November 2020 versus November 2019 is an estimated $0.9 million increase in net
profit. The estimated prize payout for November 2020 was 71.89 percent, as compared to 72.86
percent in November 2019.
Executive Director Sweeney reported on the estimated FY21 year-to-date net profit and prize
payout figures, which include accruals for prizes won that have not yet been paid. The estimated
year-to-date net profit for the first five months of FY21 is $445.9 million as compared to $422.4
million for the first five months of FY20. The adjusted year-over-year change for the first five
months of FY21 versus the first five months of FY20 is an estimated $29.4 million increase in net
profit. The estimated year-to-date prize payout for the first five months of FY21 is 73.31 percent,
as compared to 73.93 percent for the first five months of FY20.
Executive Director Sweeney provided a breakdown on the November 2020 sales. The
Numbers Game sales were up $2.8 million, Instant Ticket sales were up $1.3 million, Powerball
sales were up $1.2 million (high jackpot of $216.1 million as compared to $150 million in
November 2019), and Mass Cash sales were up $103,135. Due to the impact of the pandemic and
related closings, Keno sales were down $10.8 million, Mega Millions sales were down $1.3 million
as compared to $243 million in November 2019, and Megabucks Doubler sales were down
$175,645.
Five Year Comparison Chart
Executive Director Sweeney provided a visual representation of a five-year comparison chart
showing the highest payout as a percentage of the Lottery’s sales from the last five years. He
announced that the prize payout was at 73.3 percent, which is slightly lower from 73.9 percent last
November 2019.
Gross Sales Results – November Sales
Executive Director Sweeney discussed the Gross Sales Results of November FY21 versus the
November FY20 Unadjusted Non-Fiscal Year, as well as the year-to-date results for FY21versus
FY20.
Taking into consideration the challenges of FY21, Executive Director Sweeney announced that
sales are reasonable. As previously anticipated, instant tickets sales have begun to slowdown and
sales were just .4 percent higher as compared to last November. The main concern is Keno, which
is the second highest driver of Lottery sales, is down 12.8 percent, which is almost $11 million as
3Massachusetts State Lottery Commission
Draft/Unofficial Meeting Minutes for 12/29/2020 Meeting
compared to November 2019. Executive Director Sweeney warned that colder weather and the
restrictions due to the pandemic will continue to have a harsh impact on Keno. Overall, for the
month, total sales were down $1.6 percent.
Reporting on the figures for FY21 sales through November, Executive Director Sweeney stated
that despite the obstacles, sales for FY21 started out fairly strong. Instant ticket sales were up 7.6
percent and overall total sales were up 3.2 percent. He cautioned that he expected these numbers to
decrease in December and January. Keno sales were down over 11 percent, which is a $54 million
loss in revenue sales as compared to this same time last year.
Holiday Season Sales Update (from October 18, 2020 to Present)
Executive Director Sweeney provided an update on the sales from the holiday season. He
described the sales as decent, particularly with instant tickets as compared to last year. He stated
that in the November time period, sales began to decrease. Week 9 experienced a significant drop
in sales which was due to a snowstorm and followed by dire public health warnings as the holidays
approached. The majority of the public carried out their shopping online and this lessened the
opportunities for individuals to stop into convenience stores or restaurants, which voided
opportunities to make Lottery purchases because the Massachusetts State Lottery is not allowed to
sell online.
Current Lottery Operations
Executive Director Sweeney announced that due to the increased cases of COVID-19
throughout Massachusetts and surrounding states, the current status of Lottery operations remains
similar to last month. The Lottery took a comparable approach to the holiday season as during
Thanksgiving. The Lottery is making adjustments to protect both its team members as well as the
general public. With consideration given to the surge in COVID-19 cases reported after
Thanksgiving as well as an anticipated surge after Christmas and New Year’s, the Lottery made the
decision to close the customer based prize claim offices for business on Wednesday and Thursday,
December 30 and 31, and also Wednesday and Thursday, January 6 and 7. Executive Director
Sweeney added that this is an attempt to protect against potential exposures both internally and
externally. The Lottery will continue to process mail-in claims. He added that essential personnel
will be on-site at all times. He complimented the Drawing Team on doing a phenomenal job
throughout the pandemic and noted that approximately twelve Lottery team members were trained
to run the drawings in the event that a member from the drawing team is unable to perform their
duties due to COVID-19. He expressed his appreciation to Christian Teja, Lottery Assistant
Executive Director of Communications, who led the effort as well as the team members who
volunteered to step up and receive that additional training.
The Lottery is continuing to work split shifts Monday through Friday as well as telecommuting
for all employees who are able to work from home. Executive Director Sweeney believes that these
new policies have served the Lottery well. Lottery employees have experienced all of the same
issues as everyone else in dealing with the pandemic and have done a good job in following the
public health guidelines.
4Massachusetts State Lottery Commission
Draft/Unofficial Meeting Minutes for 12/29/2020 Meeting
Social Media
Executive Director Sweeney shared the creative ways in which the Lottery utilizes social media
to engage, educate, and entertain customers and communities during the Coronavirus outbreak.
He reported on the successful responses received with the Massachusetts Lottery Dough
Bakeoff promotion, which asked Facebook followers to post photos of their homemade Lottery
inspired baked items. This endeavor was put together by the Marketing Team and Edward Farley,
Lottery Chief Marketing Officer, added that this effort generated a lot of positive responses while
keeping relevant with the current times. Due to the COVID-19 pandemic, more people are staying
at home, cooking at home, and this engaged those in a fun and creative way while promoting the
Lottery brand.
Executive Director Sweeney reminded the Commission of the Lottery’s vital partnership with
the Department of Public Health. He highlighted that the Lottery utilized social media to share
some of the announcements from the Department of Public Health to raise awareness of responsible
gift giving and that Lottery gifts are not appropriate for those under eighteen.
Executive Director Sweeney reported on this year’s abbreviated, but successful holiday toy
drive. Lottery employees, as well as members of the public, have always shown a lot of generosity
during this effort and the Lottery has been inspired by similar efforts put forth by the Treasury.
Despite the limitations related to the pandemic, the team at the Lottery put together a strong effort
with regard to this undertaking.
After thanking Executive Director Sweeney for his update, Treasurer Goldberg asked if he
could report on any preliminary numbers for the month of December. Executive Director Sweeney
reported that the unofficial numbers from this point through December, unfortunately, show a
continuation of the trend that has occurred over the last couple of months. The decline in Keno
sales accelerated during December, which given the status of the pandemic, is a logical outcome.
There has also been a pullback with instant ticket sales and while they remain in a relative positive
territory, they are not performing as strong as usual. People are limiting their in-person activity as
much as possible, which impacts Lottery sales. There has been an increase in Powerball sales,
because of the growing jackpot and also with Mega Millions, which has a jackpot over $300
million. In general, products have pulled back a little bit further throughout the month of
December.
IV. Update Regarding North Shore Operations Center and Retail Claims Center – 160
Winthrop Ave, Lawrence, MA 01843
Executive Director Sweeney provided an update on the progress in finalizing the lease
negotiations for the North Shore Operations Center and Retail Claims Center located at 160
Winthrop Avenue in Lawrence. The lease was signed by Executive Director Sweeney under the
guidance of the Division of Capital Asset Management and Maintenance (DCAMM). The process
of configuring and building out the Operations Center and Retail Center will begin in earnest for
occupancy in June or July 2021. Executive Director Sweeney will be providing the Commission
with updates throughout the next quarter.
5Massachusetts State Lottery Commission
Draft/Unofficial Meeting Minutes for 12/29/2020 Meeting
V. Matters Requiring Approval of the Massachusetts State Lottery Commission
VOTE (1): For the reasons set forth in the attached memorandum dated December 17, 2020,
the Executive Director is hereby authorized to encumber and expend two hundred fifty
thousand dollars ($250,000.00) to extend the Senior Program Engagement Management
services for the ongoing modernization efforts at the Massachusetts State Lottery for the period
of January 1, 2021 through June 30, 2021 of Fiscal Year 2021 with the OSD
ITS63StaffAugCat2 vendor:
Overture Partners, LLC
57 Wells Avenue
Newton, MA 02459
The aggregate total maximum obligation assumed hereunder for these services for Fiscal Year
2021 shall not exceed five hundred thousand dollars ($500,000.00). Any future encumbrance
or expenditure pursuant to this vote is contingent upon appropriate availability of funding for
the Lottery.
Commissioner William McNamara made a motion for the Executive Director to encumber the
funds and Special Counsel Spencer Lord seconded the motion.
Executive Director Sweeney explained that this is a familiar item in which the Lottery comes
before the Commission in a similar manner every three to six months. This contract is for the
Project Manager who oversees the Lottery’s IT modernization efforts. The contract runs through
the end of this month and an approval on this vote will allow the extension of that contract through
to the end of the current fiscal year.
Treasurer Goldberg, recognizing there was no further discussion, moved the motion to a roll-
call vote. Commissioner McNamara: yes; Special Counsel Lord: yes; Commissioner Liddy: yes;
and Treasurer Goldberg: yes. The Motion carried. Commissioner Salvidio was not audible at this
time.
VOTE (2): The Executive Director is authorized to continue to work with the
Commonwealth’s Division of Capital Asset Management and Maintenance (DCAMM) and to
include the following municipalities in the search area of the Request for Proposals for the
Lottery’s Central Massachusetts Operations Center: Auburn, Millbury, Shrewsbury, West
Boylston, and Worcester.
Commissioner William McNamara made a motion for the Executive Director to continue to
work with the Commonwealth’s Division of Capital Asset Management and Maintenance
(DCAMM) and Commissioner Meghan Liddy seconded the motion.
Executive Director Sweeney stated that Walter Jenkins, Senior Project Manager from DCAMM
was in attendance to answer any questions and provide additional information. He added that
DCAMM has been a good partner with the Lottery. Executive Director Sweeney stated that over
the last four years, the Lottery has worked with DCAMM on various RFP processes as leases have
come to an end. Worcester has fallen into that category and the Lottery, working with DCAMM, is
proposing a search area that includes Worcester, Auburn, Millbury, Shrewsbury, and West
Boylston. The Lottery is seeking the Commission’s approval to move forward with the RFP for
6Massachusetts State Lottery Commission
Draft/Unofficial Meeting Minutes for 12/29/2020 Meeting
these particular locations. With approval, the RFP will go out as soon as January or February at the
latest.
Commissioner Salvidio re-connected to the meeting and was audible. He stated that he was
able to hear the meeting discussion when he was inaudible.
Treasurer Goldberg, recognizing there was no further discussion, moved the motion to a roll-
call vote. Commissioner Salvidio: yes; Commissioner Liddy: yes; Special Counsel Lord: yes;
Commissioner McNamara: yes; and Treasurer Goldberg: yes. The Motion carried.
Commissioner Salvidio stated that he believed that the majority of the people who will be
utilizing the Lottery from this region would be from Worcester Center. He requested that there be
good access to the new location from that area. Treasurer Goldberg validated Commissioner
Salvidio’s concerns and added that the team was aware of this matter. She added that great
consideration will be given to remain in Worcester.
VI. Other Business – Reserved for matters the Chair did not reasonably anticipate at the time
of posting
Treasurer Goldberg wished everyone a happy, safe, and healthy New Year.
After asking if there was any other business to discuss, Treasurer Goldberg sought a motion to
adjourn the meeting. Commissioner William McNamara moved to adjourn and Special Counsel
Spencer Lord seconded the motion.
Treasurer Goldberg moved the motion to a roll-call vote. Commissioner Salvidio: yes;
Commissioner McNamara: yes; Commissioner Liddy: yes; Special Counsel Lord: yes; and
Treasurer Goldberg: yes. The Motion carried.
The Commission meeting adjourned at 11:02 a.m.
List of Documents and Exhibits Used:
• MSLC December 29, 2020 Commission Meeting Book
• MSLC Meeting Executive Director’s Report, December 29, 2020 – PowerPoint Presentation
• Central Mass Operations Center – Proposed Search Area document
7VOTES MATTERS REQUIRING APPROVAL OF THE MASSACHUSETTS STATE LOTTERY COMMISSION
VOTE: For the reasons set forth in the attached memorandum dated January 15, 2021, the
Executive Director is authorized to exercise the first option year extension of the
Massachusetts State Lottery Commission’s contracts to purchase bet slips with:
Total Business Systems, Inc. d/b/a Deluxe Data Printers
30800 Montpelier
Madison Heights, MI 48071
RMF Printing Technologies, Inc.
50 Pearl Street
Lancaster, NY 14086
This original award was made pursuant to a competitive bid process (RFR LOT
#1706).
The aggregate maximum obligation assumed hereunder for these contracts in
Fiscal Year 2021 shall not exceed three hundred fifty thousand dollars
($350,000.00).
Dated: January 26, 2021MEMORANDUM
To: Michael Sweeney Executive Director
From: Matthew DiFrancesco Assistant Executive Director of Operations
CC: Gregory Polin – AED Legal Counsel
Date: January 15, 2021
Ref: RFR 1706 Lottery Bet Slips – Option Year 1
On March 31, 2017, the Massachusetts State Lottery (“Lottery”) issued RFR 1706 to
purchase bet slips for use with its betting terminals as part of its wagering system. The
RFR identified the nine (9) types of bet slips used in the Lottery’s on-line terminals.
Those bet slips include: Numbers Game 1&2; Numbers Game 3&4; 7 Day Mass Cash;
Keno; Mega Millions with Megaplier; Megabucks Doubler; Lucky for Life; All or
Nothing; and Power Ball.
The Lottery received two bids in response to this RFR. Both bids met all the mandatory
requirements. In June 2017, the Massachusetts State Lottery Commission authorized the
Lottery’s Executive Director to enter into three (3) year contracts, with two (2) one (1)
year extension options, to purchase bet slips with the following firms:
Total Business Systems, Inc. d/b/a Deluxe Data Printers
30800 Montpelier
Madison Heights, MI 48071
RMF Printing Technologies, Inc.
50 Pearl Street
Lancaster, NY 14086
It is recommended that the Lottery exercise the first option year for both of these
contracts as this will allow the Lottery to purchase bet slips for the remainder of Fiscal
Year 2021. Therefore, it is requested that the Massachusetts State Lottery Commission
authorize the Executive Director to enter into the first option year of the Lottery’s
contracts with the two firms listed above. The aggregate maximum obligation assumed
hereunder for these contracts for Fiscal Year 2021 shall not exceed three hundred fifty
thousand dollars ($350,000.00).VOTE: For the reasons set forth in the attached memorandum dated January 15, 2021, the
Executive Director is authorized to extend the Massachusetts State Lottery
Commission’s contract for custodial services with:
Facilities Management & Maintenance, Inc.
25 Beach St 3R
Dorchester, MA 02324
This original award was made pursuant to statewide contract FAC81 – Custodial
Services through a competitive bid process (BID #17-30).
The maximum obligation for these services during the one-year period of March
1, 2021 through February 28, 2022 shall not exceed one million, two hundred five
thousand, nine hundred forty-nine dollars, forty-three cents ($1,205,949.43).
Dated: January 26, 2021MEMORANDUM
To: Michael Sweeney Executive Director
From: Matthew DiFrancesco Assistant Executive Director of Operations
CC: Gregory Polin – Assistant Executive Director/General Council
Date: January 15, 2021
Ref: Custodial Services – BID #17-30 – FAC81
On December 14, 2016, the Massachusetts State Lottery Commission (“MSLC”) posted
BID #17-30 on COMMBUYS under state contract FAC81 – Custodial Services. The
purpose of this BID was to procure custodial services for MSLC locations. The BID
includes daily and periodic janitorial services at each location. The work will include the
entire area at each location including but not limited to, offices, lounges, lunch areas,
halls, closets, entries, exits, lavatories, warehouse space, stairways, top to bottom wall
surfaces, hanging objects, all internal glass and windows and all external glass windows.
Additional cleaning services in accordance with CDC and Massachusetts Department of
Health guidelines will be followed to combat the COVID 19 virus.
After the Procurement Management Team’s review and recommendation, the MSLC
voted to award the contract to Facilities Management and Maintenance, Inc. (“FM&M”)
on March 1, 2017. Initially, the length of the contract was for one (1) year with up to
three (3) one (1) year options to renew. The current contract is set to expire on February
28, 2021. This vote is to authorize the Executive Director to extend these services with
FM&M through the period March 1, 2021 through February 28, 2022 in accordance with
the updated terms of FAC81.
Pricing includes the following:
• Adding the new West Springfield location.
• Prevailing wage increases for FY 2021 for standard cleaning services.
• Emergency clean up contingency fund.
• Up to $700,000.00 for COVID 19 cleaning and disinfecting services. These
services include but are not limited to 24/7/365 coverage at our Data Center,
cleaning after both shifts at our Distribution Center, enhanced cleaning at all
Regional Offices for customer and employee areas, and deep cleaning services
where required when COVID 19 exposure has been identified.
Breakdown of costs:
• $490,949.43 for cleaning services/supplies/wage increases.
• $15,000.00 for emergency fund.
• $700,000.00 for COVID 19 requirements.Therefore, it is recommended that the Executive Director be authorized to extend the MSLC’s contract with FM&M for the provision of custodial services, including COVID 19 cleaning protocols, for the MSLC locations pursuant to BID #17-30 and FAC81. The maximum obligation for these services during the period of March 1, 2021 through February 28, 2022 shall not exceed one million, two hundred five thousand, nine hundred forty-nine dollars, forty-three cents ($1,205,949.43).
VOTE: For the reasons set forth in the attached memorandum dated January 19, 2021, the
Executive Director is authorized to enter into contracts for moving and storage
services with:
Wakefield Moving and Storage Inc.
One Second Street
Peabody, MA 01960
Diamond Relocation Inc.
13 Branch Street
Methuen, MA 01844
This award is made pursuant to statewide contract FAC96 through a competitive
bid process (RFQ LOT # 2106).
The maximum obligation for these services from February 1, 2021 through
January 31, 2023 shall not exceed four hundred fifty thousand dollars
($450,000.00).
Dated: January 26, 2021MEMORANDUM
To: Michael Sweeney, Executive Director
From: Matthew DiFrancesco, Assistant Executive Director of Operations
CC: Gregory Polin, General Counsel
Date: January 19, 2021
Ref: RFQ LOT # 2106 Moving and Storage Services
The Massachusetts State Lottery (“Lottery”) issued a Request for Quotes (“RFQ LOT #
2106”) to procure records management, storage and archiving services, and moving
services pursuant to state contract FAC96. This bid fulfills the Lottery’s need to move,
safely, its heavier and bulkier sales machines, including Player Activated Terminals and
ITVM machines, from its locations and agents. The services also include the temporary
storage of these machines as well as moving and storing any palletized inventory, and
other miscellaneous moves. The goal was to contract with two vendors to fulfill required
services over the next two years. The RFQ LOT # 2106 was posted in November and the
following four bidders provided responses:
1. ABC Moving & Storage Co. LLC
2. Diamond Relocation Inc.
3. Sterling Corporation
4. Wakefield Moving and Storage Inc.
The evaluation of the bidders was broken down as follows: 65% based on cost and 35%
based on technical response. Wakefield Moving and Storage Inc. scored highest with a
total of 86.66 points out of 100 points. Diamond Relocation Inc. scored second with
72.67 points out of 100 points. It is recommended that the Massachusetts State Lottery
Commission authorize the Executive Director to enter into contracts with the following
FAC96 vendors:
Wakefield Moving and Storage Inc.
One Second Street
Peabody, MA 01960
Diamond Relocation Inc.
13 Branch Street
Methuen, MA 01844
The terms of these contracts will expire on or before January 31, 2023 pursuant to
FAC96. The Lottery is requesting authorization to expend up to four hundred fifty
thousand dollars ($450,000.00) on these services during the period of February 1, 2021
through January 31, 2023.VOTE: For the reasons set forth in the attached memorandum dated January 11, 2021, the
Executive Director is authorized to exercise the second one (1) year contract
extension option for network communications services with:
Verizon Enterprise Solutions
125 High Street
Boston, MA 02110
This original award was made pursuant to a competitive bid process (RFR LOT #
1502).
The maximum obligation for these services during the period of May 1, 2021
through April 30, 2022 will not exceed eight million, two hundred thousand
dollars ($8,200,000.00).
Dated: January 26, 2021MEMORANDUM To: Michael Sweeney Executive Director From: Matthew DiFrancesco Asst Executive Director of Operations CC: Greg Polin General Counsel Date: January 11, 2021 Ref: Network Communications Services RFR 1502 On March 25, 2015, the Massachusetts State Lottery Commission (“MSLC”) authorized the Executive Director to enter into a 5-year contract with Verizon Enterprise Solutions that provided various network services to support the MSLC’s agent network statewide. This contract manages network flow of traffic for all of the retail agent locations, primary and secondary IT data centers, as well as all MSLC Headquarters and Regional offices. The performance of this network is critical to the success of the MSLC’s ability to raise revenue for Massachusetts cities and towns. Over the past 5.5 years, Verizon Enterprise Solutions has proven to be a valuable partner in the success of the MSLC and has provided numerous software and hardware enhancements requested by the Lottery, including most recently the upgrade to the new betting terminals, new betting host upgrade, upgrade to the Norwell IT data center and relocation of the secondary IT host center to Chelsea, MA. It is the intent of the Lottery to exercise the second one (1) year option year of this contract. The original vote in March 2015 authorized the Executive Director to enter into a five (5) year contract, with five (5) options to renew for one (1) year each, with Verizon Enterprise Solutions. The maximum obligation for the five (5) year contract was not to exceed $40,006,348.00. In December 2019, the MSLC authorized the Executive Director to exercise the first one (1) year contract extension option for these services and that extension expires on April 30, 2021. The Lottery is seeking to exercise its second one (1) year contract extension at this time with all current costs remaining the same level with the previous option year. Level funding of eight million, two hundred thousand dollars ($8,200,000.00) will cover all monthly recurring costs, any anticipated software or hardware upgrades requested by the Lottery, as well any increase in bandwidth that maybe required. This option year will cover the time period May 1, 2021 through April 30, 2022.
VOTE: For the reasons set forth in the attached memorandum dated January 15, 2021, the
Executive Director is authorized to encumber and expend an additional four
million, two hundred forty-three thousand dollars ($4,243,000.00) for technology
modernization projects, including contracts through ITS63 with McInnis
Consulting Services Inc., located at 100 Prospect Street, Norwell, MA 02061, for
the consulting services of subject matter experts with any of the following firms
to provide information technology expertise:
NTT Data Services
100 City Square
Charlestown, MA 02129
Rolta Advizex Technologies, LLC
3 Burlington Woods Drive, Suite 206
Burlington, MA 01803
Gartner, Inc.
125 Summer St # 4
Boston, MA 02110
The aggregate total maximum obligation assumed hereunder for the above
services shall not exceed nine million, two hundred forty three thousand dollars
($9,243,000.00). Any future encumbrance or expenditure pursuant to this vote is
contingent upon appropriate availability of funding for the Lottery.
Dated: January 26, 2021
1MEMORANDUM
TO: Michael Sweeney, Executive Director, Massachusetts State Lottery Commission
FROM: Joshua Fredette, MSLC Senior Program Engagement Manager
RE: Massachusetts State Lottery Commission Technology Modernization Program
DATE: January 15, 2021
It is requested that the Massachusetts State Lottery Commission (MSLC) increase the maximum
obligation that it set at its meeting on June 23, 2020 from five million dollars ($5,000,000.00) to
nine million, two hundred forty-three thousand dollars ($9,243,000.00) for continued lottery
technology modernization projects to be encumbered and expended in Fiscal year 2021 or
thereafter. Any future encumbrance or expenditure pursuant to this vote is contingent upon
appropriate availability of funding for the Lottery.
The following modernization phases will allow the MSLC to continue to innovate the
Massachusetts State Lottery consumer facing applications to meet rapidly changing technology
and cyber security landscapes along with retailer and player needs. Funding requests are being
looked at on a monthly basis to ensure that vendors are providing phased approaches across the
Modernization Projects to help mitigate any potential risks.
The Executive IT Team also continues to monitor progress on a weekly basis to mitigate risks by
using an Agile approach and launching smaller, phased projects to reduce the risk to the
Massachusetts Lottery, retailers and the players. In addition, progress on each project is
reviewed with the Executive Office of Technology Services and Security (EOTSS) for continued
feedback and funding approvals.
This vote will cover the following modernization efforts and Subject Matter Expert Consultants
that are managing or developing:
• Cobol Mainframe Re-platforming: The legacy COBOL mainframe serves as a home-
grown ERP system and presents a high operational risk to MSLC due to minimal internal
and industry resources to support the obsolete technology. The Senior Program Manager
is recommending that MSLC leverage the investment made in the Remote Ticket Cashing
infrastructure to move the following from the legacy Cobol mainframe:
o Season Tickets
o Annuities
o Check Writing
o Backoffice Financial and Security Functionality
• Remote Ticket Cashing, Phase 2 (pushing claims via ACH)
o Allowing lottery players to remotely cash claims from $601.00 to $5000.00 in a
safe and secure manner, without the inconvenience and environmental impacts as
a result of driving to Lottery claims centers. Phase 1 has been deployed withsuccess and to date over 50,000 successful ticket checking scans have been made
by players using the new Lottery mobile apps. The apps are built using an Agile
approach to reduce overall risk to the Lottery, Commonwealth and Players. The
core IT Team also consults with EOTSS to ensure that best practice cyber security
and fraud management practices are being executed.
• Complete the modernization of consumer facing application projects, including:
o A more secure web/mobile player interface via Customer Management System
(CMS).
o Developing the infrastructure to support mobile ticket scanning.
o Developing an integrated strategy and solutions for all digital assets (e.g., web,
mobile, email, social media, etc.) including data analysis.
o Modernizing the infrastructure for a modernized eCommerce portal.
These deliverables will enable MSLC to better respond to players needs
and continue to find innovative ways to retain current players and capture
new potential players/demographics.
Provide retailers with innovative ways to improve the player experience.
• Planning and developing cloud strategies.
• Any required Data Center prep, design for any potential required moves.
• Player/consumer facing services (help desks, service desks, etc.).
• Providing independent consulting for State and MUSL audits.
• Project management for all phases of the Player Activated Terminal projects.
• Continued Data Analytics projects to cultivate a data driven organization.
• Providing ongoing technical program and vendor management subject matter expertise.
The SME Consultants work closely with the MSLC staff during critical technology and business
transformation projects, proactively managing project tasks in addition to identifying and
mitigating project risks.
It is important to note that these SME Consultants have been delivering ongoing management,
consulting, weekly technical and project risk assessments that have been critical to keeping the
overall MSLC Modernization Program on track including the new host system, data center
moves and modernization projects, all of which have been delivered on time and under budget.
The SME Consultants arose out of the initial August 2017 Commission Vote. The MSLC is
utilizing ITS63 – IT Staff Augmentation Lower Overhead Statewide Contract to contract with
the ITS63 approved vendor McInnis Consulting Services Inc., located at 100 Prospect Street,
Norwell, MA 02061, for the services of SME Consultants with the below three firms to provide
information technology expertise:
• Rolta Advizex Technologies LLC, located at 3 Burlington Woods Drive Suite 206,
Burlington, MA 01803
• NTT Data Services, located at 100 City Square Boston, MA 02129
• Gartner Consulting located at 125 Summer St # 4, Boston, MA 02110
The consulting services will help the MSLC continue the critical modernization efforts along
with preparing to pivot to a more robust web and mobile presence.These expenditures will allow the MSLC to continue to modernize the existing Lottery technology and help reduce the overall risk to the Treasury, Lottery, and Commonwealth of Massachusetts. This vote will enable the Lottery to meet the constant competitive pressures and maintain the revenue that the Commonwealth Cities and Towns rely on.
VOTE: For the reasons set forth in the attached memorandum dated January 15, 2021, the
Executive Director is authorized to encumber and expend an additional one
million, four hundred fifty-two thousand, eighty-two dollars ($1,452,082.00) for
tools and software to continue cyber security efforts and for contracts through
ITS63 with McInnis Consulting Services Inc., located at 100 Prospect Street,
Norwell, MA 02061, for the consulting services of subject matter experts with any
of the following firms to provide cyber security expertise:
NTT Data Services
100 City Square
Charlestown, MA 02129
Rolta Advizex Technologies, LLC
3 Burlington Woods Drive, Suite 206
Burlington, MA 01803
Gartner, Inc.
125 Summer St # 4
Boston, MA 02110
The aggregate total maximum obligation assumed hereunder for the above
services shall not exceed two million, four hundred thirty-two thousand, eighty-
two dollars ($2,432,082.00). Any future encumbrance or expenditure pursuant to
this vote is contingent upon appropriate availability of funding for the Lottery.
Dated: January 26, 2021MEMORANDUM
TO: Michael Sweeney, MSLC Executive Director
FROM: Joshua Fredette, Senior Program Engagement Manager
RE: MSLC Cyber Security
DATE: January 15, 2021
______________________________________________________________________________
It is requested that the Massachusetts State Lottery Commission (MSLC) increase the maximum
obligation that it set at its meeting on October 27, 2020 from nine hundred eighty thousand
dollars ($980,000.00) to two million, four hundred thirty-two thousand, eighty-two dollars
($2,432,082.00) for Subject Matter Experts (SME), tools, and software, to continue cyber
security efforts and projects to be encumbered and expended in Fiscal Year 2021 or thereafter.
Any future encumbrance or expenditure pursuant to this vote is contingent upon appropriate
availability of funding for the Lottery.
MSLC continues to improve and expand its cyber security posture in response to the evolving
threat vectors. Examples of the risk mitigation strategies and scope that are driving the request
include:
• Independent third-party review and end-to-end Cyber and fraud prevention scans of the
anticipated Remote Ticket Cashing Mobile App
• Virtual Cyber Security Information Officer (VCISO) chartered with remediating cyber
gaps identified by previous 3rd party vendors
• Implementing best practices and Governance for Cyber Security across the entire Lottery
Organization
• Implementing ongoing cyber security training and awareness campaigns for the
organization
• Conducing penetration tests and vulnerability scans across all critical business
applications
The MSLC is utilizing ITS63 – IT Staff Augmentation Lower Overhead Statewide Contract to
contract with the ITS63 vendor McInnis Consulting Services, Inc., located at 100 Prospect
Street, Norwell, MA 02061, for the services of SME Consultants with any of the below three
firms to provide Cyber Security expertise:
• Rolta Advizex Technologies LLC, located at 3 Burlington Woods Drive, Suite 206,
Burlington, MA 01803.
• NTT Data Services, located at 100 City Square, Boston, MA 02129.
• Gartner Inc., located at 125 Summer St. #4, Boston, MA 02110.This vote will continue the ongoing Cyber Security efforts and programs that help to protect the integrity of the Massachusetts State Lottery and its players.
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