Model Curriculum Pedicurist and Manicurist - National Qualification Register
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Model Curriculum
Pedicurist and Manicurist
SECTOR: BEAUTY AND WELLNESS
SUB-SECTOR: BEAUTY AND SALONS
OCCUPATION: NAIL CARE SERVICES
REF ID: PWD/BWS/Q0402, V2.0
NSQF LEVEL: 3
Model Curriculum Aligned
for
Persons with Speech and Hearing Impairment
E004
Pedicurist and ManicuristPedicurist and Manicurist
Table of Content 1. Curriculum 01 2. Trainer prerequisites 12 3. Annexure: Assessment Criteria 13 4. Accommodation Guideline recommended for Inclusive Trainers 21 Pedicurist and Manicurist
Pedicurist and Manicurist
CURRICULUM / SYLLABUS
This program is aimed at training candidates for the job of a “Pedicurist and Manicurist”, in the “Beauty &
Salons” Sub-Sector/Industry and aims at building the following key competencies amongst the learner.
Program Name Pedicurist and Manicurist
Qualification Pack Name
PWD/ BWS /Q0402, v2.0
& Reference ID.
Version No. 2.0 Version Update Date 16-01-2019
Pre-requisites to Training 5th Standard pass, preferably
After completing this programmer, participants will be able to:
Training Outcomes • Prepare and maintain work area: Prepare the equipment, products
and work area ahead of service delivery to ensure the efficiency and
effectiveness of conducting treatments considering the standards of
operation of the salon.
• Perform manicure and pedicure services: Clean and remove dead
skin and callous from hands and feet and improve the appearance of
the nails.
• Provide specialized hand and foot spa treatments: Perform hand
and foot spa services in a spa or beauty salon.
• Shampoo and condition hair and scalp: Shampoo, condition and
treat the hair and scalp using a range of products and massage
techniques.
• Provide Indian head massage: Perform simple Indian head massage
using small range of products, medium and techniques
• Maintain health and safety of work area: Maintain a safe and
hygienic environment at the work area.
• Create a positive impression at the workplace: Execute tasks as
per the organization’s standards and communicate/record information
in order. Optional NOS:
• Carry out application of simple mehndi designs: Apply mehndi on
hands and feet as a temporary form of decoration as per client’s
needs.
Optional NOS:
• Carry out application of simple mehndi designs: Apply mehndi on
hands and feet as a temporary form of decoration as per client’s needs
Pedicurist and Manicurist 1This course encompasses 7 out of 7 Compulsory National Occupational Standards (NOS) and 1 out of 1 Optional
NOS of “Pedicurist and Manicurist” Qualification Pack issued by “Beauty and Wellness Sector Skill Council”.
The Curriculum is Aligned by “Skill Council for Persons with Disability” for Persons with Speech and Hearing
Impairment.
Compulsory NOS
Disability-wise Training
Sr. Equipment
Module Key Learning Outcomes Tools with reference to
No. Required
Expository for each NOS
1. Communication and • Identify features of Indian Sign LCD TV, Visual Indian Sign Language (ISL)
fluency in ISL Language curricula, Interpreter is mandatory for
• Use finger spelling computer and both theory and practical
Theory Duration • Identify 100 signs in ISL essential White board sessions
(hh:mm) for communication such as Any of the following tools
15:00 greetings and sharing information may be used
about self and others. • Assistive Aid/Service
Practical Duration • Demonstrate numbers and • Ai-Live
(hh:mm) currency in ISL • Captions First
15:00 • Demonstrate using sign language: • Captions 2020
o Objective of the training • Closed Capp
Corresponding NOS o Tools and technology required • Let’s Talk
Bridge Module (PwD) for training.
2. Foundation Course in • Identify different parts of a LCD TV, Visual Indian Sign Language (ISL)
English sentence curricula, Interpreter is mandatory for
• Identify minimum 500 English computer and both theory and practical
Theory Duration words to build vocabulary White board sessions
(hh:mm) • Construct short English sentences Any of the following tools
25:00 (maximum 6 words per may be used
sentences). • Assistive Aid/Service
Practical Duration • Use written communication to • Ai-Live
(hh:mm) express feelings, concerns and • Captions First
15:00 queries. • Captions 2020
• Describe themselves using 10 • Closed Capp
Corresponding NOS short sentences • Let’s Talk
Bridge Module
(PwD)
3. Understanding Self • Demonstrate social etiquette LCD TV, Visual Indian Sign Language (ISL)
and Environment towards seniors & colleagues curricula, Interpreter is mandatory for
• Complete the task assigned in its computer and both theory and practical
Theory Duration designated time White board sessions
(hh:mm) • Identify the professional skills and Any of the following tools
10:00 weaknesses may be used
Practical Duration • Identify ways to reduce stress. • Assistive Aid/Service
(hh:mm) • Distinguish sympathy from • Ai-Live
00:00 empathy • Captions First
• Identify the characteristics of a • Captions 2020
Corresponding NOS good worker • Closed Capp
Bridge Module • Let’s Talk
Pedicurist and Manicurist 2Disability-wise Training
Sr. Equipment
Module Key Learning Outcomes Tools with reference to
No. Required
Expository for each NOS
(PwD) • Identify and recommend ways to
improve work
• Distinguish individual task from a
group task.
• Identify the designated person to
seek assistance from in case of an
emergency
4. Work related training • List 40-50 words associated with LCD TV, Visual Indian Sign Language (ISL)
the related sector. curricula, Interpreter is mandatory for
Theory Duration • Comply to the HR policy and rules computer and both theory and practical
(hh:mm) • Identify different positions in the White board sessions
10:00 organizational structures. Any of the following tools
• Identify the right attire suitable for may be used
Practical Duration the workplace • Assistive Aid/Service
(hh:mm) • Ai-Live
00:00 • Captions First
• Captions 2020
Corresponding NOS • Closed Capp
Code • Let’s Talk
Bridge Module
(PwD)
5. Introduction • Identify the career opportunities Indian Sign Language (ISL)
and working methods within the Interpreter is mandatory for
Theory Duration beauty sector both theory and practical
(hh:mm) • Identify and list the beauty services. sessions
01:00
Any of the following tools
Practical Duration may be used
(hh:mm) • Assistive Aid/Service
00:00 • Ai-Live
• Captions First
Corresponding NOS • Captions 2020
Code • Closed Capp
Bridge Module • Let’s Talk
Requirement on the basis of
mode of teaching:
• Oral: Indian Sign
Language (ISL)
Interpreter will be able to
facilitate the
communication.
• Written: Make sure that
the language of the text
Pedicurist and Manicurist 3Disability-wise Training
Sr. Equipment
Module Key Learning Outcomes Tools with reference to
No. Required
Expository for each NOS
is simple and easy to
understand.
• Using a Projector: Make
sure that the video is
well captioned.
• On a White Board: The
trainer should not write
on the board while
speaking else the
Person with Hearing
Impairment won’t be
able to lip read.
• Self-Learning Material:
The Person with Hearing
Impairment can also
refer to the SLMs
prepared in the form of
videos by SCPwD for
skill training such
candidates.
6. Prepare and • Prepare and maintain the work • Manicure table Any of the following tools
maintain work area area • Pedicure may be used
• Prepare client record cards Stations • Assistive Aid/Service
Theory Duration • Prepare clients for treatments • First Aid Kit • Ai-Live
(hh:mm) • Sterilize and disinfect the work area • Fire • Captions First
02:00 • Personal presentation and Ideal Extinguishers • Captions 2020
behaviour. • Sterilizers • Closed Capp
Practical Duration • Identify ways to dispose of waste • Waste disposal • Let’s Talk
(hh:mm) correctly bins
10:00 • Record book Indian Sign Language (ISL)
• Bowls Interpreter is mandatory for
Corresponding NOS • Chair both theory and practical
Code Cotton sessions
BWS/N9001
The requirements on the
basis of teaching
methodology have been
stated in Module 5.
The room should be well lit
and the Person with Speech
and Hearing Impairment
should be given a front seat
where they can view the
Pedicurist and Manicurist 4Disability-wise Training
Sr. Equipment
Module Key Learning Outcomes Tools with reference to
No. Required
Expository for each NOS
Trainer and interpreter
easily.
7. Perform manicure • Identify the structure, function, • Anatomy and Any of the following tools
and pedicure services characteristics of nail and process physiology may be used
of nail growth chart • Assistive Aid/Service
Theory Duration • Manicure Chair/ • Ai-Live
• Identify bones of Lower leg and
(hh:mm)
Foot.
Stool • Captions First
08:00 • Sterilizer • Captions 2020
• Identify the bones of the wrist,
• Bowls • Closed Capp
Practical Duration hands fingers and forearm
• Manicure brush • Let’s Talk
(hh:mm) • Explain the structure and functions • Nail Cutter
100:00 of the lymphatic vessels of the • Cuticle Pusher Indian Sign Language (ISL)
lower leg, foot, hand and arm • Cuticle Nipper Interpreter is mandatory for
Corresponding NOS • Explain the arteries and veins of • Orange Stick both theory and practical
Code lower leg, foot, hand and arm • Nail Filer sessions
BWS/N0401
• Identify muscles of the lower leg, • Pack Brush
foot, hand and arms • Dustbin The requirements on the
• Pedicure Chair/ basis of teaching
• Identify nail diseases and disorders
Stool methodology have been
• Explain nail and skin analysis by stated in Module 5.
visual/manual examination to • Foot Scrapper
identify treatable conditions and • Emery Board
The orientation to the
contra indications restricting or • Pumic Stone
various types of
preventing treatment • Toe separator
equipment’s should be
• Pedicure Brush
• Use safe and effective methods of practically demonstrated to
working when providing manicure • Pack Brush the candidate
services • Cotton Wool
• Remover
• Consult, plan and prepare for the
• Hand and Foot
service with clients
Cream
• Carry out manicure services • Scrubber
• Work safely and effectively when • Cleanser
providing manicure services
• Perform client consultation,
treatment planning and preparation
• Identify contra-indications and
contractions that affect or restrict
manicure services
• Identify anatomy and physiology
that relates to manicure services
• Apply manicure techniques,
products and service planning
• Provide aftercare advice for clients
Pedicurist and Manicurist 5Disability-wise Training
Sr. Equipment
Module Key Learning Outcomes Tools with reference to
No. Required
Expository for each NOS
8 Provide specialized • Apply spa or salon requirements for • Manicure Any of the following tools
hand and foot spa hand spa and foot spa treatments Chair/ Stool may be used
services • Identify the properties and benefits • Sterilizer • Assistive Aid/Service
of different products and • Ai-Live
• Bowls
Theory Duration techniques used in hand and foot • Captions First
• Manicure
(hh:mm) spa • Captions 2020
Brush
06:00 • Prepare the client, self and work • Closed Capp
• Nail Cutter
area for hand and foot spa • Let’s Talk
Practical Duration treatments • Cuticle Pusher
(hh:mm) • Provide hand and foot spa • Cuticle Nipper
40:00 treatments • Orange stick The requirements on the
• Nail Filer basis of teaching
Corresponding NOS methodology have been
Code • Pack Brush
stated in Module 5.
BWS/N0403 • Dustbin
• Pedicure Few Persons with Speech
Chair/ Stool and Hearing Impairment
• Foot Scrapper can lip read. For such
• Emery Board candidates, the trainer
• Pumic Stone should speak in a simple
and clear language to
• Toe Separator
ensure maximum
• Pedicure understanding of the
Brush Person with Hearing
• Pack Brush Impairment.
• Hand and Foot
Cream
9. Shampoo and • Prepare the client for shampoo and • Shampoo Any of the following tools
condition hair and condition Station may be used
scalp • Identify the condition of the hair and • Shampoo • Assistive Aid/Service
scalp using suitable consultation • Ai-Live
• Conditioner
Theory Duration techniques • Captions First
• Towels
(hh:mm) • Select and use products, tools and • Captions 2020
equipment suitable for the client’s • Tooth Comb
04:00 • Closed Capp
hair and scalp condition • Let’s Talk
Practical Duration • Shampoo and condition the hair
(hh:mm) and scalp
25:00 • Use and adapt massage The requirements on the
techniques to meet the needs of the basis of teaching
Corresponding NOS client methodology have been
Code • Provide suitable aftercare advice stated in Module 5.
BWS/N0202
Few Persons with Speech
and Hearing Impairment
Pedicurist and Manicurist 6Disability-wise Training
Sr. Equipment
Module Key Learning Outcomes Tools with reference to
No. Required
Expository for each NOS
can lip read. For such
candidates, the trainer
should speak in a simple
and clear language to
ensure maximum
understanding of the
Person with Hearing
Impairment.
10. Provide Indian head • Prepare self, client and the work • Hair Clips Any of the following tools
massage area for head massage • Hair Band may be used
• Identify the condition of the hair and • Assistive Aid/Service
• Spatula
Theory Duration scalp and provide the suitable • Ai-Live
• Towels
(hh:mm) services • Captions First
06:00 • Select and prepare products, tools • Sheets to • Captions 2020
protect client
and equipment • Closed Capp
• Select a suitable medium and clothing
Practical Duration • Let’s Talk
(hh:mm) perform head massage • Bin
32:00 • Perform various massage • Trolley
techniques to complete the service • Stool/ Chair The requirements on the
Corresponding NOS as required • Bowl basis of teaching
Code • Provide post massage services or methodology have been
• Magnifying
BWS/N0417 procedures in accordance with the stated in Module 5.
lamp
requirements of products, skin, hair
structure, and type • Cotton wool Few Persons with Speech
• Record details of the service • Tissues and Hearing Impairment
accurately as per organisational • Cotton Buds can lip read. For such
policy and procedures • Mirror candidates, the trainer
• Dispose all waste safety according • Oils (organic should speak in a simple
to the salon’s standards of hygiene sesame, and clear language to
and safety coconut, ensure maximum
• Identify various hair structure and almond, olive, understanding of the
hair shaft mustard) Person with Hearing
• Apply various massage • Cream
Impairment.
techniques, equipment, massage
mediums
• Use the benefits of Indian head
massage
• Identify the consequences of using
incorrect products
• Identify the contra-indications that
may affect service plan and
relevant actions
11.. Maintain health and • Sterilize and disinfect equipment/ • First aid Kit Any of the following tools
safety at the tools may be used
Pedicurist and Manicurist 7Disability-wise Training
Sr. Equipment
Module Key Learning Outcomes Tools with reference to
No. Required
Expository for each NOS
workplace • Apply the manufacturer’s • Fire • Assistive Aid/Service
instructions related to equipment Extinguishers • Ai-Live
Theory Duration and product use cleaning • Sterilizers • Captions First
(hh:mm) • Provide applicable legislation • Hot Cabinets • Captions 2020
03:00 relating to the workplace (for • Waste Disposal • Closed Capp
example health and safety, Bins • Let’s Talk
Practical Duration workplace regulations, use of work
(hh:mm) equipment, control of substances Indian Sign Language (ISL)
10:00 hazardous to health, Interpreter is mandatory for
handling/storage/ disposal/ both theory and practical
Corresponding NOS cautions for using the products, fire sessions
Code precautions, occurrences, hygiene
BWS/N9002 practices, disposal of waste, and The requirements on the
environmental protection) basis of teaching
• Handle, use, store products, tools methodology have been
and equipment safely to meet the stated in Module 5.
manufacturer’s instructions
The trainer should ensure
that they maintain eye
contact with the Person with
Speech and Hearing
Impairment and not the
Interpreter
12. Create a positive • Communicate and behave in a Any of the following tools
impression at the professional manner when dealing may be used
workplace with clients • Assistive Aid/Service
• Manage client expectations • Ai-Live
• Behave in a professional manner • Captions First
Theory Duration
within the workplace • Captions 2020
(hh:mm)
• Use effective communication • Closed Capp
03:00
techniques when dealing with • Let’s Talk
clients
Practical Duration
• Adapt and adopt methods of Indian Sign Language (ISL)
(hh:mm) communication to suit different Interpreter is mandatory for
10:00 situations and client needs both theory and practical
• Use effective consultation sessions
Corresponding NOS techniques to identify treatment
Code objectives The requirements on the
BWS/N9003 • Provide clear recommendations to basis of teaching
the client methodology have been
• Maintain client confidentiality stated in Module 5.
• Use retail sales techniques to meet
client requirements and maintain Arrange the work station in
client confidentiality such a way that the Person
Pedicurist and Manicurist 8Disability-wise Training
Sr. Equipment
Module Key Learning Outcomes Tools with reference to
No. Required
Expository for each NOS
• Plan and organize service with Speech and Hearing
feedback files/documents impairment can readily see
• Plan and manage work routine where everyone is seated
based on salon procedure around them.
• Schedule client’s booking
• Maintain accurate records of
clients, treatments and product
stock levels
• Take feedback in a positive manner
and develop on the shortcomings.
Compulsory NOS Unique Equipment Required:
Total Duration: Manicure table, Pedicure Stations, Sterilizers, Manicure Chair /Stool, Sterilizer Bowls,
350 Manicure Brush, Nail Cutter, Cuticle Pusher, Cuticle Nipper, Orange Stick, Nail Filer,
Pack Brush, Dustbin, Pedicure Chair/ Stool Sterilizer, Bowls, Foot Scrapper, Emery
Board, Pumice Stone, Toe Separator, Pedicure Brush, Hand and Foot Creams, Cotton
Theory Duration
Wool, Remover, Scrubber, Cleanser
33:00 + 60:00 hours
(Additional hours for
Persons with Speech and
Hearing Impairment)
Practical Duration
227:00 + 30:00 hours
(Additional hours for
Persons with Speech and
Hearing Impairment)
Pedicurist and Manicurist 9OPTIONS (Optional to choose any or all or none)
OPTION 1: Carry out application of simple mehendi designs
Disability-wise
Training Tools with
Sr. Equipment
Module Key Learning Outcomes reference to
No. Required
Expository for each
NOS
1. Carry out • Apply right consistency of mehndi mixture • Mehndi Any of the following
application of • Identify contra-indications and contra- cones tools may be used:
simple mehendi actions for mehndi application • Mehndi • Computer
designs • Prepare and store mehndi powder • Sticky Keys
• Perform skin sensitivity test, its • Mehndi • Foot Pedals
Theory importance and procedure Oil • Access Switches
Duration • Apply simple design elements used for • Mehndi • Wheel Chair
(hh:mm) mehndi designing Design • Walker
04:00 • Identify risks of using sub-standard Books • One-Handed
products Keyboard
Practical • Select various parts of the body • Pencil Gripper
Duration commonly used for mehndi application • Automatic Page
(hh:mm)
• Provide customer comfort and Turner
14 :00
satisfaction while undergoing the process • Grab Bars
of mehndi application • Speech to Text
Corresponding
• Identify the factors impacting resultant software
NOS Code
colour of the applied mehndi
Bridge Module
• Provide aftercare procedures and
considerations for mehndi services
• Follow customer service principles
including
• Privacy and protection to modesty of the
customer
OPTION 1: Unique Equipment Required:
Mehndi cones, Mehndi powder, Mehndi Oil, Mehndi Design Books
Total Duration:
18:00
Theory Duration
4:00
Practical Duration
14:00
Pedicurist and Manicurist 10GRAND Total Duration Unique Equipment Required:
Minimum Duration for the QP= Anatomy and Physiology Charts, Manicure Chair /Stool,
350 hrs Sterilizer Bowls, Manicure Brush, Nail Cutter, Cuticle Pusher,
Cuticle Nipper, Orange Stick, Nail Filer, Pack Brush, Dustbin,
Theory: 93 hrs Pedicure Chair/ Stool Sterilizer, Bowls, Foot Scrapper, Emery
Practical: 257 hrs Board, Pumice Stone, Toe Separator, Pedicure Brush, First
Aid Kit, Fire Extinguishers, Sterilizers, Hot Cabinets, Waste
Maximum Duration for the QP= Disposal Bins, Hand and Foot Creams, Cotton Wool,
368 hrs Remover, Scrubber, Cleanser, Mehndi cones, Mehndi powder,
Mehndi Oil, Mehndi Design Books
Theory: 97 hrs
Practical: 271 hrs
(This syllabus/ curriculum has been approved by Beauty & Wellness Sector Skill Council)
Pedicurist and Manicurist 11Trainer Prerequisites for Job role: “Pedicurist and Manicurist” mapped to Qualification Pack:
“PWD/BWS/Q0402” Version 2.0
Sr. No. Area Details
1 Job Description To deliver accredited training service, mapping to the curriculum detailed
above in accordance with the Qualification Pack PWD/BWS/Q0402
Version 2.0
The Sign Language Interpreter for Persons with Speech and Hearing
Impairment should be fluent in ISL, have necessary knowledge, skill and
competencies to teach using ISL to Deaf persons who have nil to varying
educational qualifications. This could either be a Hearing resource or a
Deaf Person
2 Personal Attributes Aptitude for conducting training, and pre/ post work to ensure competent,
employable candidates at the end of the training. Strong communication
skills, interpersonal skills, ability to work as part of a team; a passion for
quality and for developing others; well- organized and focused, eager to
learn and keep oneself updated with the latest in the mentioned field.
Sign Language Interpreter should have necessary patience, empathy
and sensitivity towards Persons with Speech and Hearing Impairment and
should also be proficient in ISL
3 Minimum Educational 10+2 and 1-year Certificate/Diploma in Beauty Culture/ Beauty & Skin / Hair
Qualifications & Skin/ Cosmetology from a State Govt./ Govt. of India Institution or from
an institution established and registered as a society, has been in existence
for minimum of 5 years and imparting 1-year Certificate/ Diploma in Beauty
Culture/Hair Dressing/ Hair & Skin/Cosmetology
4a Domain Certification Certified for Job Role: “Pedicurist and Manicurist” mapped to QP:
“BWS/Q0402”. Minimum accepted score is 80%.
4b Platform Certification Recommended that the Trainer is certified for the Job Role: “Trainer”,
mapped to the Qualification Pack: “MEP/Q2601”. Minimum accepted score
is 80%.
4c Disability specific Top The Inclusive Trainer should be certified in Disability Orientation and
Up module (SHI) Sensitization /Disability Specific Top Up training for Speech and Hearing
Impairment conducted by SCPwD with minimum accepted score of 80%
as per SCPwD guidelines.
4d Specific Requirement The Indian Sign Language Interpreter should be mandatory during the
for persons with training, counselling and placement of Persons with Speech and Hearing
Speech and Hearing Impairment. A Certification by Indian Sign Language Research and
Impairment Training Centre (ISLRTC) or Ali Yavar Jung National Institute of Speech
and Hearing Disabilities (Divyangjan) (AYJNISHD(D)) will be desirable.
5 Experience Minimum 2 years’ work experience as a Beauty Therapist.
For Sign Language Interpreter 2/3 Years of experience in their own field of
training will be desirable
Pedicurist and Manicurist 12CRITERIA FOR ASSESSMENT OF TRAINEES
Job Role: Pedicurist and Manicurist
Qualification Pack: PWD/BWS/Q0402
Expository: Speech and Hearing Impairment (E004)
Skill Council: Skill Council for Persons with Disability and Beauty & Wellness
Guidelines for Assessment:
1. Criteria for assessment for each Qualification Pack will be created by the Sector Skill Council.
Each Performance Criteria (PC) will be assigned marks proportional to its importance in NOS.
SSC will also lay down proportion of marks for Theory and Skills Practical for each PC
2. The assessment for the theory part will be based on knowledge bank of questions created by the
SSC
3. Assessment will be conducted for all compulsory NOS, and where applicable, on the selected
elective/option NOS/set of NOS.
4. Individual assessment agencies will create unique question papers for theory part for
each candidate at each examination/training center (as per assessment criteria below)
5. Individual assessment agencies will create unique evaluations for skill practical for every student
at each examination/ training center based on this criteria
6. To pass the Qualification Pack , every trainee should score a minimum of 50% in aggregate
7. In case of unsuccessful completion, the trainee may seek reassessment on the Qualification Pack
Assessable Assessment Criteria Total Out Theory Practical
Outcomes Marks of Skills
BWS/N9001 PC1. ensure that ambient conditions are suitable for the
Prepare and client and the service procedures to be carried out in a 12 2 10
maintain hygiene and safe environment
work area PC2. identify and select suitable equipment and
products required for the respective services 16 3 13
PC3. set up the equipment and prepare the products for
services in adherence to the salon procedures and 19 4 15
product/ equipment guidelines
PC4. place and organize the products in a trolley or
area convenient and efficient for service delivery 10 1 9
100
PC5. prepare sterilisation solution as per organisational
standards using approved products and as per 16 4 12
manufacturer’s instructions
PC6. sterilize, disinfect and place the tools on the tray
as per organisational standards using recommended 13 4 9
solutions and conditions
PC7. dispose waste materials in adherence to the salon's
and industry requirements 6 1 5
PC8. store records, materials and equipment securely
in line with the salon’s policies 8 2 6
Total 100 21 79
BWS/N0401 PC1.adhere to the health and safety standards laid out by
the manufacturer and organization 100 3 0.5 2.5
Provide
Pedicurist and Manicurist 13manicure PC2.sanitize the hands prior to procedure commencement
and as per organisational approved process 3 0.5 2.5
pedicure PC3.prepare the client suitably for the respective service
services procedure and provide relevant required personal protective 5 1 4
equipment
PC4.ask relevant and effective questions to check and
establish the client's understanding, requirements and 3 0.5 2.5
expectation prior to commencement and clarify doubts, if any
PC5.position self and client in a way to ensure privacy,
4 0.5 3.5
comfort and wellbeing, throughout the procedure
PC6.adjust the client’s position to meet the needs of
the service without causing them discomfort 4 0.5 3.5
PC7.perform and adapt the manicure and pedicure
procedures using materials, equipment and techniques 5 1 4
correctly and safely to meet the needs of the client
PC8.remove any existing nail polish using approved
products and procedures before proceeding further 4 1 3
PC9.enquire to establish the desired length and shape of
4 1 3
nails (hands or toes) with the client
PC10.file the nails ensuring the nail’s free edge is left
smooth and shaped to required length according to the 5 1 4
client’s preference
PC11.remove dirt in the underside of the nails using nail pick,
clippers, nail brush, soaking and washing to be dirt free 3 0.5 2.5
PC12.use suitable cuticle tools and products, safely
and effectively, to remove excess cuticle, ensuring 5 0.5 4.5
that the cuticle and nail plate are undamaged
PC13.use specialized procedures (hand and leg, finger
5 1 4
and toe nails) to improve the appearance of the client’s
skin and nails
PC14.use smooth and even massage techniques for hands
and lower arms, lower legs and feet and apply appropriate 4 0.5 3.5
pressure to meet the client’s needs
PC15.remove any excessive hard skin using a foot scrapper
during the manicure service without discomfort to the client 3 0.5 2.5
PC16.leave the hands and lower arm, foot and lower leg
free of any excess massage medium at the end of the
pedicure or manicure process respectively, by clearing 3 0.5 2.5
these using a towel or other suitable materials
PC17.check that the nail plate is dehydrated and the
underside is clean and free of debris 3 0.5 2.5
PC18.apply sufficient base coat, polish coats and top coats
as required to achieve the desired nail finish 4 0.5 3.5
PC19.check that the final nail finish is smooth, even
textured and uniformly coloured, with the cuticle and nail 3 0.5 2.5
wall free of enamel
PC20.check the client’s comfort and wellbeing throughout the
service and adapt procedures to ensure the same, reassure
the client with necessary information and positive comments 4 1 3
as required
Pedicurist and Manicurist 14PC21.clean the treated area and use a suitable soothing
3 0.5 2.5
product
PC22.complete the therapy to the satisfaction of the guest in a
commercially acceptable time 5 1 4
PC23.record the therapy accurately and store information
securely in line with the organization’s policies 4 2 2
PC24.provide specific after-procedure, homecare advice
and recommendations for product use and further services 4 1 3
to the client
PC25.ask questions to check with the client their satisfaction
with the finished result 3 1 2
PC26.thank customer for feedback post-service, where
customer is not satisfied with service take actions to resolve
matter to customer satisfaction or apologise for the same 4 1 3
and refer to supervisor
Total 100 20 80
BWS/N0403 PC1.adhere to the health and safety standards laid out by the
manufacturer and organization 7 2 5
Provide
specialized PC2.consult with the client to identify factors that may
influence the services objectives (contra indications) 8 2 6
hand and foot
spa services PC3.explain service procedure and provide information
about products used during service 8 2 6
PC4.prepare clients for service by providing them with
7 2 5
gowns and assist them by putting away their clothing
PC5.arrange tools, products and other materials that are
safe and fit for the purpose based on the guidelines, for ease 6 1 5
of service
PC6.prepare products and other equipment for service 6 1 5
PC7.position self and client in a manner, to ensure privacy,
comfort and wellbeing, throughout the service 6 1 5
PC8.perform and adapt the services using materials,
equipment and techniques correctly and safely to meet the 6 1 5
needs of the client as per professional and organisational
100
standards
PC9.identify contra actions that may appear during service,
take required necessary action to ensure customer safety 7 2 5
and comfort, adapt the procedure to suit the client needs
PC10.provide hand and foot massage using a range of
mediums and techniques to achieve the desired results 6 1 5
PC11.complete the service to the satisfaction of the client in a
commercially acceptable time, as per organisation standards 6 1 5
and client expectations
PC12.ensure the work area is kept clean and tidy during
the service 4 0.5 3.5
PC13.provide specific after-procedure, homecare advice
and recommendations for product use and further services 6 1 5
to the client
PC14.record details of the service accurately as per
organisation policy and procedures 5 2.5 2.5
PC15.store information securely in line with the salon’s policies 4 2 2
Pedicurist and Manicurist 15PC16.ask questions to check with the client their
satisfaction with the finished result 4 1 3
PC17.thank customer for feedback post-service, where
customer is not satisfied with service take actions to
resolve matter to customer satisfaction or apologise for 4 1 3
the same and refer to supervisor
Total 100 24 76
BWS/N0202 PC1.adhere to the health and safety standards laid out
by the manufacturer and salon 3 1 2
Shampoo
and PC2.position self and client throughout service to
4 1 3
condition ensure privacy, comfort and safety
hair and PC3.prepare yourself, the client and work area for
scalp shampoo and conditioning services 4 1 3
PC4.ask relevant questions to consult with the client to
identify the condition of the hair and scalp, provide 4 1.5 2.5
suitable services and apply relevant procedures
PC5.ask relevant and effective questions to clarify the
client's understanding and expectation prior to 4 1.5 2.5
commencement of service
PC6.select and prepare products, tools and equipment that
are suitable for the client’s hair and scalp condition, that 4 1 3
meet client’s needs and service plan
PC7.carry out the procedure using methods that minimise
risk of cross infection 6 1.5 4.5
PC8.apply shampoo using rotary massage technique 3 1 2
PC9.carry out and adapt massage techniques to suit the
client needs and to perform the service plan 5 1 4
100
PC10.check the water temperature and flow to meet the
4 1 3
needs of the service procedure and client comfort
PC11.leave the hair clean and free of products, dirt, and
grease after the shampoo 3 0.5 2.5
PC12.perform and follow an accurate shampoo and
conditioning service ensuring the client is comfortable 5 1 4
throughout the process
PC13.complete the shampooing and conditioning process
with suitable towel wrap procedure to remove excess
4 1 3
remaining water and reposition the client comfortably for
completion of service
PC14.detangle hair without causing damage to hair or
scalp using a tooth comb 5 1 4
PC15.check the client’s comfort and wellbeing throughout
the service and adapt procedures to ensure the same,
reassure the client with necessary information and positive 4 0.5 3.5
comments as required
PC16.perform and adapt the service procedure using
materials, equipment and techniques correctly and safely to 5 1 4
meet the needs of the client
PC17.promptly refer problems that cannot be solved to the
relevant superior for action 3 1.5 1.5
Pedicurist and Manicurist 16PC18.complete the service procedure to the satisfaction
of the client in a commercially or professionally 4 1 3
acceptable time as per organisational standards and
client needs
PC19.ensure the work area is kept clean and tidy during
3 0 3
the service
PC20.dispose waste materials as per organisational
standards in a safe and hygienic manner 3 0.5 2.5
PC21.record the service details accurately as per salon
policy and procedures 3 1.5 1.5
PC22.store information securely in line with the salon’s
3 1.5 1.5
policies and procedures
PC23.provide correct, specific after-procedure, homecare
advice, recommendations for product use and further
3 1 2
services to the client, as per manufacturer instructions and
salon standards
PC24.ask questions to check with the client their
4 1.5 2.5
satisfaction with the finished result
PC25.thank customer for feedback post-service, where
customer is not satisfied with service take actions to
resolve matter to customer satisfaction or apologise for 4 1 3
the same and refer to supervisor
PC26.minimize the wastage of products by using
products economically, by storing products and 3 1 2
chemicals as per manufacturer’s instructions
Total 100 27 73
BWS/N0417 PC1.adhere to the health and safety standards laid out by
the manufacturer and salon 3 1 2
Provide
Indian head PC2.position self and client in a manner to ensure privacy,
massage comfort and safety, throughout the service 4 1 3
PC3.prepare yourself, the client and work area for head
4 1 3
massage
PC4.ask relevant questions to consult with the client to
identify the condition of the hair and scalp and provide the 4 1.5 2.5
suitable services
PC5.ask relevant and effective questions to clarify the
client's understanding and expectation prior to 4 1.5 2.5
commencement of service procedures 100
PC6.identify contra-indications if any that restrict the
3 0.5 2.5
services or products sought by the customer
PC7.explain politely to the customer why service is
denied or modified in case done so for contra- 5 1.5 3.5
indications
PC8.work minimising risk of cross infections 4 1 3
PC9.select and prepare products, tools and equipment that
are suitable for the client’s head massage to meet to the 4 0.5 3.5
client’s needs and service plan
PC10.perform a pre-shampoo or other relevant
procedure in accordance with the required service 5 1 4
PC11.select a suitable medium and perform hair spa
and the head massage 5 1 4
Pedicurist and Manicurist 17PC12.perform various massage techniques to complete the
service as required 5 1 4
PC13.apply suitable pressure on the marma pressure
4 1 3
points as per requirement taking care of client comfort
PC14.perform post massage services or procedures
in accordance with the requirements of products, 5 1 4
skin, hair structure, and type
PC15.check the client’s comfort and wellbeing throughout
the service and adapt procedures to ensure the same,
reassure the client with necessary information and positive 4 0.5 3.5
comments as required
PC16.perform and adapt the service procedure using
materials, equipment and techniques correctly and safely to 5 1 4
meet the needs of the client
PC17.promptly refer problems that cannot be solved to the
relevant superior for action 5 2.5 2.5
PC18.complete the service to the satisfaction of the client
in a commercially acceptable time and as per 5 1 4
organisational standards
PC19.ask questions to check with the client their
satisfaction with the finished result 4 1 3
PC20.thank customer for feedback post-service, where
customer is not satisfied with service take actions to
resolve matter to customer satisfaction or apologise for 4 1 3
the same and refer to supervisor
PC21.record details of the service accurately
as per organisational policy and procedures 4 2 2
PC22.store information securely in line with the salon’s 4 2 2
policies
PC23.provide specific after-procedure, homecare advice
and recommendations for product use and further
services to the client Minimize the wastage of products 3 1 2
and store chemicals and equipment securely post
service
PC24.dispose all waste safety according to the
salon’s standards of hygiene and safety 3 0.5 2.5
Total 100 27 73
BWS/N9002 PC1. set up and position the equipment, chemicals,
Maintain products and tools in the work area to meet legal, 13 3 10
health and hygiene and safety requirements
safety at the PC2. clean and sterilize all tools and equipment before 10 3 7
workplace use
PC3. maintain one's posture and position to
minimize fatigue and the risk of injury 9 2 7
100
PC4. dispose waste materials in accordance to the
12 2 10
industry accepted standards
PC5. maintain first aid kit and keep oneself updated on
the first aid procedures 10 3 7
PC6. identify and document potential risks and
hazards in the workplace 10 3 7
PC7. accurately maintain accident reports 13 5 8
Pedicurist and Manicurist 18PC8. report health and safety risks/ hazards to
concerned personnel 12 3 9
PC9. use tools, equipment, chemicals and products
in accordance with the salon's guidelines and 11 3 8
manufacturers’ instructions
Total 100 27 73
BWS/N9003 PC1.maintain good health and personal hygiene 5 1 4
Create a PC2.comply with organisation's standards of grooming and
positive 5 1 4
personal behavior
impression
PC3.meet the organisation's standards of courtesy,
at the 5 1 4
behavior and efficiency
workplace
PC4.stay free from intoxicants while on duty 4 0.5 3.5
PC5.wear and carry organisation’s uniform and
accessories correctly and smartly 5 0.5 4.5
PC6.take appropriate and approved actions in line with
instructions and guidelines 5 1.5 3.5
PC7.record details related to tasks, as per procedure 5 3 2
PC8.participate in workplace activities as a part of the
7 2 5
larger team
PC9.report to supervisor immediately in case there are
any work issues 5 1 4
PC10.use appropriate language, tone and gestures while
interacting with clients from different cultural and religious 100
6 1.5 4.5
backgrounds, age, disabilities and gender
PC11.communicate procedure related information to
clients based on the sector’s code of practices and 6 1 5
organisation’s procedures/ guidelines
PC12.communicate role related information to
stakeholders in a polite manner and resolve queries, if 7 2 5
any
PC13.assist and guide clients to services or products
based on their needs 6 2 4
PC14.report and record instances of aggressive/
unruly behavior and seek assistance 5 2 3
PC15.use communication equipment (phone, email
etc.) as mandated by your organization 6 3 3
PC16.carry out routine documentation legibly and
7 3 4
accurately in the desired format
PC17.file routine reports and feedback 5 2 3
PC18.maintain confidentiality of information, as required in
6 2 4
the role
Total 100 30 70
BWS/N0127 PC1.adhere to the health and safety standards laid out by
the manufacturer and organization 3 0.5 2.5
Carry out
application of PC2.use mehendi procured from authorised sources only 4 1 3
simple 100
PC3.ask relevant and effective questions to check and
mehendi/henna establish the client's understanding, requirements and 4 1.5 2.5
designs expectation prior to commencement and clarify doubts, if
any
Pedicurist and Manicurist 19PC4.adjust the client’s position to meet the needs of
the service without causing them discomfort 4 1 3
PC5.sanitize the hands prior to service commencement
3 0.5 2.5
using a hand sanitiser
PC6.prepare the client and provide suitable protective 6 1.5 4.5
apparel
PC7.use suitable consultation techniques to identify design
5 2 3
objectives
PC8.select and use products, tools and equipment to suit
design objectives 4 0.5 3.5
PC9.perform pre- preparation of mehndi/henna for the cone 6 1 5
PC10.perform preparation of the cone and ensure a
suitable tip size 6 2 4
PC11.prepare the mehendi to appropriate consistency
6 2 4
and recipe for application technique
PC12.carry out a skin sensitivity test suitably to test for
contra actions 6 2 4
PC13.apply mehndi design using simple elements and
correct procedures on hands, wrists and feet 5 1.5 3.5
PC14.complete the application to the satisfaction of the
customer in a commercially acceptable time 5 1 4
PC15.comply with health and safety standards and
processes laid out by manufacturer and organization and 3 1 2
based on client needs
PC16.check the client’s comfort and wellbeing throughout
the service and adapt procedures to ensure the same,
reassure the client with necessary information and positive 3 0.5 2.5
comments as required
PC17.discontinue service, and do not provide
advice and recommendations where contra-actions 3 1 2
occur
PC18.ensure the work area is kept clean and tidy
during the service 2 0 2
PC19.dispose waste materials as per organisational
3 0.5 2.5
standards in a safe and hygienic manner
PC20.record details of the procedure accurately as per
organisational policy and approved practice 4 2 2
PC21.store information securely in line with the salon’s 3 1 2
policies
PC22.provide specific after-process advice to the client
for colour fastening and contra actions 4 1 3
PC23.ask questions to check with the client their
satisfaction with the finished result 4 2 2
PC24.thank customer for feedback post-service, where
customer is not satisfied with service take actions to
resolve matter to customer satisfaction or apologise for 4 1 3
the same and refer to supervisor
Total 100 28 72
Pedicurist and Manicurist 20Accommodation Guideline recommended for Inclusive Trainers
Persons with Speech and Hearing Impairment
Characteristics
• Use other senses as mediums of learning. (Use gestures, body language, expressions, lip reading
etc.)
• Use adapted material such as visual or sight vocabulary to provide first-hand experience.
• Use assistive devices such as hearing aid, loop system etc.
• Teach how to access sound-based information.
Guidelines for Trainers
• Make sure you are aware of the learners’ language abilities and preferred learning style to ensure
inclusion into the group.
• When you have a student with SHI in the group, reduce background noise or, request for a
classroom that is away from noise. Make sure you have the whole group’s attention before starting
the session.
• Allow SHI students to sit where they wish. SHI students who can read the lip should sit near the
front. (Optimum distance for lip-reading is considered to be about 6 feet.)
• Face the SHI student when speaking.
• Use clear speech.
• Make sure the room is well lit to allow the student with SHI to see your facial expression, signing
and/or lip read.
• Use assistive device where available, to facilitate teaching-learning in the classroom.
• Arrange the classroom so that students can see each other, e.g., organizing the class in a circle or
semicircle allows all students to see each other.
• Use shorter sentences, clearer speech.
• Associate words with real objects, pictures; for example, the colour concept
• Use pictures (flash cards), real objects, real experiences, dramatization, and activities.
• You can write key points on the board or chart.
• Encourage other people or staff to develop communication strategies so that they can get into the
style of students with SHI
Pedicurist and Manicurist 21You can also read
