Monaghan County Council Annual Service Delivery Plan 2019
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
Monaghan County Council
Annual Service Delivery Plan
2019
Approved at March 2019 Co Co Meeting
1Annual Service Delivery Plan 2019
1. Introduction
Section 50 of the Local Government Reform Act 2014 (insertion of Section 134A to the Local Government
Act 2001) requires the local authority to prepare a new document called an Annual Service Delivery Plan.
The Annual Service Delivery Plan translated the objectives of the Corporate Plan 2015 - 2019 into more
detailed supporting strategies and strategies for service delivery which link in with annual departmental
activities. It takes account of, and is consistent with, Budget 2019, which was adopted by the members
on 20 November 2018.
The Annual Service Delivery Plan 2019 identifies the services to be provided and the standards to which
they are to be delivered, monitored and evaluated so as to ensure that optimum delivery of services is
achieved.
This plan provides a clear focus to enable the elected members, staff of Monaghan County Council
together with key stake holders to work together to develop and improve the services that are
delivered to our citizens.
In preparing this document, the Council takes account of all plans, statements and strategies that set
out policies and objectives for all of its functional programmes, and in particular the following:
- Monaghan County Council Corporate Plan 2015-2019
- Service Level Agreement with Irish Water
- Monaghan County Development Plan 2013 - 2019
- LECP – 2016 – 2021
- In addition, a wide range of other local, regional and national plans statements and strategies
inform and guide the Council’s work, and the provisions of these plans have been taken into
account in preparing the 2019 Service Delivery Plan.
3. Principal Services
The allocations to the different Service Divisions of Monaghan County Council in Budget 2019 are as
follows:
Service Division Funding Approved €
Housing and Building €7,956,967
Road Transport and Safety €17,582,022
Water Services €6,945,585
Development Management €11,070,146
Environmental Services €6,371,395
Recreation & Amenity €4,803,388
Agriculture, Education, Health & Welfare €468,559
Miscellaneous Services €5,557,883
Total Budget €60,755,945
The following pages set out
- the objectives and priorities for the delivery of each of the above services
- the strategies for achieving those objectives and priorities
- the performance standards intended to be met in the delivery of services
2Municipal Districts
Under the Local Government Reform Act, 2014 three Municipal Districts/Electoral Areas were
established by law in June 2014 in County Monaghan. Municipal Districts have responsibility for
delivery of a range of services in their local area with a focus on making towns and districts attractive
places to live, work and invest.
Each Municipal District is required to prepare a schedule of Municipal District Works for adoption in
the first quarter of each year. This schedule sets out priorities for works, services or activities to local
facilities and amenities within their functional division having regard to centrally allocated budgets.
Funding is also allocated through the General Municipal Allocation and other funding opportunities
from national government schemes/programmes, EU/Peace/Intereg or initiatives from other bodies.
Municipal Districts provide support on the ground which is critical to the success of many initiatives
which drive local communities and economic development. These range from local festivals and
events; design of streetscapes and village renewal schemes; support for micro-enterprises and
business parks; involvement in energy efficiency projects; promotion of rural broadband; planning for
major investments.
Services carried out by each Municipal District generally include the maintenance, improvement and
restoration of regional and local roads and footpaths, low cost safety improvement schemes,
sweeping and scavenging, public lighting, public conveniences, school warden services, open spaces,
parks and play parks. Municipal Districts are also responsible for the making of Traffic and Parking
bye laws and the operation of casual traders.
Municipal District’s provide assistance in relation to the maintenance and improvement of Council
buildings, development of car-parking in town centres, development of recreational facilities and
walking and cycling routes. Municipal District meetings are held on a monthly basis and members
and officials also meet regularly with community and business groups.
Support Services
All service departments across the Council are supported internally to deliver on work programmes.
The relevant support services are provided by the departments of Corporate Affairs & Governance,
Finance, Human Resources, and Information Systems. A summary of the objectives and priorities,
strategies and performance standards for the support services is also included in this plan.
Some key principles underpin the delivery of quality services to the public. These include customer care,
good organisational communications, accessibility, performance management, financial control and
data management. Initiatives in these areas are led by the support sections and implemented
organisation-wide with the support and cooperation of all sections. All sections also share the common
goals of promoting the county and enhancing cross-border cooperation.
Key additional responsibilities in these areas for 2019 include the requirement to comply with the
General Data Protection Regulations (GDPR) from May 2018.
3Performance Assessment
In assessing performance in the delivery of services, Monaghan County Council operates the
‘MonaghanStat’ leadership management system across all aspects of its work. Under this system, the
leadership teams in all sections hold regular meetings, during which recent performance is analysed
using relevant data, previous decisions and commitments. Forthcoming performance objectives are set,
and effectiveness of overall performance is assessed. MonaghanStat ensures that the organisation
implements strong leadership, and assigns accountability and responsibility at all grades. Individual
development plans are prepared and managed through the PMDS process.
In addition, the audit committee and internal audit process provides independent oversight and
monitoring of the council’s governance and control systems.
NOAC
The establishment of the National Oversight and Audit Commission (NOAC) set up under the Local
Government Reform Act 2014 provides further scrutiny of the performance of local government bodies
against a range of indicators that the Commission has considered appropriate.
Every year, the sector publishes Performance Indicators to show the level of service provided by each
City and County Council. The Local Authority Performance Indicators report provides an overview of the
main indicators annually.
The 2017 NOAC Local Authority Performance Indicator report was published on 19 September 2018. In
2017, there were 35 local authority performance indicators. Each indicator is named to have a general
idea of what is being measured. Two additional indicators have been added for 2019. (full details on
the Service Indicators are included in Appendix 1).
Management Structure
4Housing and Building
In its Corporate Plan, Monaghan County Council is committed to seeking to ensure that every household
will have access to secure, good quality housing suited to their needs at an affordable price in a
sustainable community. The Council’s priorities and objectives in this area are outlined below, together
with the performance standards to be met.
Service Service Delivery Strategy Performance Standards
Objectives/Priorities
Deliver MCC’s Housing
Stock Programme 2016 Deliver Housing Capital
NOAC H1 Social Housing Stock
– 2021 “Rebuilding Programme for 2019
Ireland”
NOAC H6: No. of long-term homeless
Support the delivery of
adults
Homeless Programme 2018 –
Number of homeless presentations
2021
minimised
Adopt and implement the
Better quality homes provided to
delivery of the Traveller
Travellers
Programme 2019 – 2024
Manage Housing
Implement HAP 120 units for 2019
Support
NOAC H2 Housing Voids
Upgrade Housing processes to NOAC H3 Average re-letting time and
improve efficiency where cost
appropriate Efficient re-letting of houses
maintained within time and cost limits
Increased Social Housing support to
Deliver RAS Programme 2019
persons on Council waiting lists
Continue Private Rented
NOAC H5 Private rented sector
inspections and specifically
inspections
enforcement procedures
Implement Anti-Social Improved quality of life
Behaviour Strategy Number of complaints minimised
Continued operation of the Quality of housing stock maintained
maintenance repair line NOAC H3 Average re-letting time and
Improve estate Implement tenancy cost
management consultation initiatives NOAC H4 Housing Maintenance Cost
procedures and quality Implement Tenant Purchase Increased home ownership and mix
of estates Scheme within estates
Review allocation policy
Carry out Rent Review Fairness and equality for those
Carry out Housing Needs seeking housing support
Assessment 2019
Deliver private grants scheme Improved quality of life for persons
Enable persons to living in their own homes
remain in their own
homes Number of persons assisted to acquire
Manage housing loan scheme their own homes
5Service Service Delivery Strategy Performance Standards
Objectives/Priorities
Implement a programme of
NOAC H4 Housing Maintenance Cost
planned and response
maintenance
Improve the standard Seek funding for an energy
Reduced energy consumption and
of housing stock efficiency programme for
costs for tenants.
remaining housing stock
Continuing to Implement a NOAC H2 Housing Voids
programme of re-letting/voids NOAC H3 Average re-letting time and
works cost
Aim to increase, through ongoing
acquisition programme and
Acquire and construct houses
construction programme, housing
stock by 50 units in 2019
Increase the availability Work with Approved Housing
Additional provision of 50 social
of Social Housing Stock Bodies (AHB) to provide
housing units to be provided in 2019
additional social housing units
Co-ordinate a programme of
Additional provision of 21 units to be
works to bring derelict/vacant
commenced in 2019
properties back into use
6Road Transport and Safety
In its Corporate Plan, Monaghan County Council is committed to developing and managing County
Monaghan’s built and natural assets in partnership with other agencies to best utilise and promote
economic, social and cultural benefits of our citizens. In this regard, a key role is played by the Roads
Service. The specific priorities and objectives for the Roads Service are outlined below, together with
the performance standards to be met.
Service Objectives/Priorities Service Delivery Strategy Performance Standards
Progress Phase 3 of the Construction programme progressed
Emyvale to Monaghan National in line with the contract schedule.
Primary Improvement Works
Scheme.
Progress Overlay Schemes on Structural overlay on 2.4Km of
N2 Aclint Bridge to National Primary and 3.3Km of
Annamarran, N54 Clanooney National Secondary road network
N54 Monaghan Town** completed.
Maintain and Improve the (subject to TII approval)
structural quality and Deliver National Road Defect survey completed, defects
operational use of the road Maintenance Programmes. identified.
network. Roads repairs prioritised and
completed on a risk basis.
Deliver Regional and Local Structural improvement on 38km a
Road Restoration Improvement of Non – National Network
completed.
62 Kms of restoration maintenance
Deliver Regional & Local Road of Non-National Roads Network
Restoration Maintenance. completed.
Discretionary Maintenance works
programme identified, prioritised
and implemented in conjunction
with MDs.
NOAC R1: 100% PSCI Survey of
Regional Network completed.
PSCI resurvey on 100% of Local
Tertiary Road Network completed.
NOAC R2: Completion of Regional
Road Grants Works in accordance
with agreed Restoration programme.
Roads upgraded in accordance with
Implement LIS & CIS Schemes available budget
Service Objectives/Priorities Service Delivery Strategy Performance Standards
7Maintain appropriate Progress the replacement of 1 lorry and 2 crew cabs purchased.
resources to provide a core the fleet and welfare unit 3 new welfare units purchased.
road maintenance service. programmes.
Ensure availability and access Adequate supplies of critical stocks
to stocks. in place, e.g. salt, bitumen
Review winter maintenance Winter Maintenance Service Plan
and severe weather delivered. New winter maintenance
operations. staffing procedures implemented.
Ensure effective Administer road opening All online (MRL) applications
administration and licensing, permits, road processed. Customer services
governance of Roads closures, signage and customer requests actioned, Section 70
Programmes. service requests efficiently. (hedge) and Section 76 (drainage)
Enforcement of the 1993 Roads notices enforced.
Act offences.
Procure all goods and services All procurement conducted in line
in line with EU guidelines with EU, national and MCC
guidelines, as appropriate.
Effective administration of all Effective management of budgets
roads funding streams and recoupment of spend.
Complete Monaghan Town LUTS document approved by TII and
Land Use and Transportation strategies incorporated into new
Study. Development Plan.
Plan, develop and progress
strategic infrastructural Short term LUTS recommendations
routes. implemented in conjunction with
Monaghan MD.
Implement Road Improvement Project progressed to option analysis
Schemes identified in the stage to commence the preferred
National County Development route selection.
Plans.
a) Clontibret to the Border
b) Ardee to Castleblaney
Work in close partnership with Priorities agreed and applications for
OPW in delivering the funding submitted.
objectives of the CFRAM
Programme.
Deliver Minor Flood Mitigation Works at Kilmore East, Rockcorry;
Works Programme. Corfad, Ballybay and Bunnoe River
Catchment Area completed.
Maintain & implement a
Deliver Bridge Rehabilitation N2 Blackwater Bridge: Construction
flood management strategy
Works Programme. programme progressed in line with
contract schedule.
Rehabilitation works on 11 bridges
on local & regional roads completed
** subject to Dept. funding
allocation.
8Department of Transport & Sport
Bridge Survey schedule 2019
completed.
Enhance the safety of the Progress N54 Tullybryan Part 8, CPO, and Detailed Design
road network. National Secondary Safety completed.
Scheme.
Implement actions in the Roads 2019 actions of the Road Safety Plan
Safety Plan. implemented.
Deliver Safety Improvement Improved road safety through the
Schemes on National road completion of identified HD17 safety
network. improvement schemes on national
routes.
Address identified junctions Short term safety measures at
from the N2 Castleblayney to Tullvaragh junction completed.
Aclint Safety Review.
Improved compliance rates for
Section 70 (Hedge) and Section 76
Implement a range of Safety
(Drainage) Notices as required in
Enforcement measures.
Roads Act 1993.
Implement the VRS safety
VRS inspected, replaced and
barriers repair/ replacement
repaired.
programme on national routes.
Implement actions in the Noise Implemented year one actions of the
Action Plan. 2018-2023 Noise Action Plan.
Implement Fencing Retrofit Fencing programme implemented.
programme.
Implement Safety Completion of 10 schemes.
Improvement works scheme on
non-national roads.
Secure funding for regional Two project proposals submitted to
road Specific Improvement the Department.
Grants.
Review and provide report to Reviews conducted and roads
Planning Dept. on planning reports on planning applications
applications. provided within required
timeframes.
9Water Services
Monaghan County Council is committed to the development and management of County Monaghan’s
built and natural assets in partnership with other agencies to best utilise and promote the economic,
social and cultural benefit of our citizens. A key element in the delivery of the strategic objective is
fulfilling our obligations under the Irish Water / Monaghan County Council Service Level Agreement and
managing the implementation of the Rural Water Programme in County Monaghan. These priorities and
objectives are summarised below:
Service Objectives/
Service Delivery Strategy Performance Standards
Priorities
To fulfil obligations under the Deliver on the commitments of
Performance achieved on each
Service Level Agreement and the Irish Water / Monaghan
of the Irish Water Key
Annual Service Plan with Irish County Council Annual Service
Performance Indicators
Water Plan 2019
Administer subsidy Annual Subsidy Payments
applications Processed and Recouped (€’s)
Administer and Supervise the
Rural Water Programme 2019.
Administer and manage rural NOAC W1: Percentage of
water capital investment Private Drinking Water
To manage and implement the programme Supplies in Compliance with
Rural Water programme the Drinking Water
Regulations
To partner Mayo County
Council and Cork County Submission of a Shared Service
Council in developing a bid in partnership with Mayo /
competitive bid for the Rural Cork County Council.
Water National Shared Service
10Planning
In its Corporate Plan, Monaghan County Council is committed to promoting and protecting a clean safe
environment which is viable and sustainable. A further corporate objective is to develop and manage
County Monaghan’s built and natural assets in partnership with other agencies to best utilise and
promote economic, social and cultural benefit of our citizens. The Council’s priorities and objectives for
the Planning Service in these areas, together with the performance standards to be met for 2018 are
outlined below:
Service Objectives/Priorities Service Delivery Strategy Performance Standards
Operate a Development Process all planning Applications processed in
Management System in applications, material compliance with legislative and
compliance with legislative contraventions, appeals, policy framework.
and policy requirements. declarations, extensions of
duration applications, NOAC P2
Part VIIIs, etc.
Operate public consultation & Pre-planning clinics operated
information service. weekly, and public telephone
morning twice-weekly.
One Agents Workshop
conducted per year.
Public counter facility operated
daily.
Operate online planning
application information system.
Introduce and operate online Introduction and operation of
planning application system. system.
Operate an enforcement Monitor, investigate and take Enforcement action taken in
system in line with legislative appropriate enforcement compliance with legislative
and policy requirements. action in respect of requirements and deadlines.
unauthorised development.
NOAC P3
Review and implement Review and implement Review and adopt revised
development contribution development contribution development contribution
scheme within legislative and scheme and ensure scheme.
policy requirements. compliance through Implementation of scheme and
appropriate legislative collection of contributions
processes.
11Service Objectives/Priorities Service Delivery Strategy Performance Standards
Develop a planning policy Conclude the preparation of Development Plan adopted
framework within legislative the Monaghan County within legislative requirements
and policy requirements Development Plan 2019 –
2025, including adoption of
the Plan
Conclude the preparation of a Strategy adopted in tandem
strategic flood risk assessment with the County Development
for the county Plan.
Assist Roads Section in the LUTS prepared and adopted
completion and adoption of a
Land Use and Transportation
Strategy (LUTS) for County
Monaghan
Process variations of the Variations of Development Plan
Monaghan County adopted within legislative and
Development Plan as required policy requirements
Complete DoEHLG Housing Return completed and
land availability return submitted
Manage and protect the built Manage the Record of No of additions / deletions
heritage within the County Protected Structures,
including additions and
deletions as appropriate.
Implement the Historic Scheme implemented and
Structures Fund 2019 funds distributed
Implement Built Heritage Scheme implemented and
Investment 2019 funds distributed
Processing of Section 57 Processing Declarations within
Declarations legislative requirements
Complete annual Part IV Return completed
statistical return
Take in charge housing Process the taking in charge of No. of developments taken in
developments as required. housing developments within charge
Resolve remaining unfinished legislative and policy
housing developments requirements
Resolve remaining unfinished All remaining UHDs to be
housing developments (UHDs) resolved in 2019
within the county
Manage dereliction and Reduce dereliction in our No. of derelict properties which
vacancy in towns within the towns through the use of are remediated
County powers available under the
Derelict Sites Act
Implementation of the vacant No. of properties entered on
site levy the register
12Environmental Services
In its Corporate Plan, Monaghan County Council is committed to promoting and protecting a clean, safe
environment in a manner which is viable and sustainable. In this regard, the Council’s priorities and
objectives for the Environment division are outlined below, together with the performance standards
to be met.
Service Service Delivery Strategy Performance Standards
Objectives/Priorities
Implement Litter Carry out Litter Monitoring NOAC E3 :% of areas within the 5
Management Plan 2018- Survey Programme. levels of litter pollution.
2020. Implement litter enforcement NOAC E2: % Environmental
programme including CCTV Pollution Complaints Closed
monitoring programme. CCTV monitoring programme
completed.
Number of on spot fines issued.
Comply with all requirements of
GDPR.
Drawdown Anti -Litter Anti- Prepare awareness plan for year
Graffiti Awareness funding and get approval from Dept for
selected projects
Deliver enforcement & RMCEI plan produced and
Implement Connacht- inspection regime in delivered upon being cognisant of
Ulster Waste cooperation with EPA, National Priorities.
Management Plan 2015- CUWERLA, and as per RMCEI Draw down of Anti-Dumping
2021. plan Initiative Funding.
Assessment rating received from
EPA.
Increase number of NOAC E1: % of households with
householders with access to 3 access to three-bin service
bin system.
Ensure Monaghan Council Annual tonnage collected through
operated recycling recycling infrastructure as recorded
infrastructure is maintained in Annual Environmental Report.
and operated in accordance Recycling facilities (bring banks,
with contractual obligations. civic amenity sites and Materials
Recovery Facility) operated in
accordance with all EPA
authorisations.
Deliver waste prevention Submit proposal for funding to EPA
projects as part of National for waste prevention projects and
Waste Prevention Programme. receive approval for same.
Continue to support
www.repairmystuff.ie
13Progress programme on works Tier 2 assessments completed as
on Historic Landfills identified per EPA code of practice and Tier 3
on Waste Management Act started on identified sites.
Section 22 Register.
Operate Scotch Corner Completion of closure and Capping project completed as per
Landfill in accordance with aftercare works. agreed specifications.
EPA Licence requirements
Completion of reporting as Reports completed as per licence
required by the licence requirements.
Progress works as required by All works identified by EPA
the EPA completed by EPA timeframes.
National Climate Change Work with Regional Climate Local Climate Change Adaptation
Adaptation Framework Change Office in Kildare Strategy adopted.
County Council in preparing
Local Adaptation Strategy as
per Framework
Implement the River Basin Carry out water quality related % of RMCEI inspections completed
Management Plan 2018- inspections as per 2019 RMCEI as per 2019 RMCEI plan.
2021 and associated plan.
Water Framework
Directive requirements.
Support the implementation of Completion of requested
River Basin Management Plan reports/assessments in conjunction
objectives. with LAWPRO and Regional
Catchment Management Team in
identified areas of action.
Prepare and implement Water RMCEI, prepared, approved and
Framework Directive river and implemented.
lake monitoring plan,
investigative monitoring plan, Assessment rating from EPA.
bathing water monitoring plan
and discharge monitoring plan
Implement the policies of Continue to assist the Planning Environmental planning reports to
the County Development section in assessments of be submitted on all planning
Plan. Planning Applications. applications of concern.
Ensure food safety Carry out inspections and No of inspections and audits
compliance at designated audits of food businesses completed
sites (FB’s), sampling of food, and
14report results to relevant % of scheduled sampling
stakeholders completed
Food Safety Authority returns and
claims made
Issue corrective actions to FB No. of corrective action reports
operators based on results of No. of enforcement orders issued.
inspections, audits and
sampling. Monitor response
to recommended corrective
actions. Implement
enforcement where applicable
Ensure animal control and Ensure the welfare of animals No. of welfare inspections carried
welfare admitted to supervised out at slaughterhouses
slaughterhouses
Provide a dedicated dog No. of stray dog complaints
warden service investigated,
No. of stray dogs seized,
No of dog licences issued
Provide access to a dog and Dog pound and Horse pound in
horse pound of a suitable operation, in compliance with
standard legislative requirements.
Inspect and register dog % of establishments inspected
breeding establishments and annually
ensure they comply with Register of establishments in place
legislative requirements
Investigate complaints of stray No. of complaints investigated
horses and enforce horse No. of stray horses seized
control legislation
15Fire
In its Corporate Plan, Monaghan County Council committed to promote and protect a clean
environment which is viable and sustainable. The Council’s priorities and objectives for the Fire
Service, Civil Defence & Building Control under this remit are outlined below, together with the
performance standards to be met.
Service Objectives/Priorities Service Delivery Strategy Performance Standards
Implementation of Fire &
Section 26 Plan 2019
Emergency Operations Plan
objectives implemented
2018-2022
Seek capital funding for new
fire station in Ballybay & Fire Appliance, fleet, facilities
progress construction of & provisions included in
Castleblayney Fire Station. DHPLG Capital Programme.
Apply for new Fire Appliance, Castleblayney Fire Station
review facilities, fleet and substantially completed
provisions.
Facilities Management System
in place
Maintain each existing fire
Preventative Maintenance
station
Programmes adopted and
Improve effectiveness in Fire implemented
Brigade preparedness Vehicles, equipment and
communication systems
maintenance plan in place.
MoU with NIFRS for RTA cross
border incidents in applicable
area agreed for next phase
Actions of Road Safety Plan
Provide a quality response to
implemented.
fires and other emergencies
New mobilisation equipment
and CTri Tetra systems
installed
NOAC F2: Service Mobilisation
NOAC F3: Percentage of time
in attendances at scenes
Full crewing level maintained
16Service Objectives/Priorities Service Delivery Strategy Performance Standards
New and revised NDFEM
Standard Operational
Guidance implemented.
OHSAS 18001 accreditation
Further develop Fire Service audit.
Health and Safety Systems Staff awareness programme
on Health & Safety systems
completed.
New PPE delivered.
Implement During Number of inspections
Performance Inspection Policy
Participate in National Fire Number of Primary Schools
Safety Programme visited
Participate in Road Safety Number of meetings attended,
Working Group and actions implemented
Minimise the effects of fire To continue to prepare for
and other emergencies inter-agency operations
through participation in MEM plan reviewed
appropriate training and
exercises
Number of meetings & Fire
safety talks with community &
Review & implement
stakeholder groups
recommendations of Task
force on Fire Safety in Ireland Community Fire Safety Policy
and prepare, adopt & adopted and implemented
implement Community Fire
Safety Policy No. of Recommendations
implemented
Implement Building Control Number of Inspections
Ensure that the standard of Inspection Plan NOAC P5: Applications for Fire
building construction in Safety Certificates
County Monaghan meets the Process Dangerous Substance Number of inspection in-line
relevant requirements and Licences & Vapour Recovery with RMCEI
guidelines requirements
Operate public consultation No. of pre-application
and information service. meetings completed
Provide timely support, Agents Forum meetings, and
assistance and processes Agents Workshop conducted.
applications within statutory Online Building Control
time frames Management System (BCMS)
operated and implementation
of applications module
Construction Products Construction Products
Regulations Policy Regulations Policy implement
and number of inspections
17Implement Civil Defence No. of objectives implemented
Build and develop a strong and Strategy
Construction of CD HQ
responsive Civil Defence Unit
substantially complete
Number of events attended
Implement financial control Prepare quarterly financial NOAC F1: Cost per Capita of
reports Fire Service
Compliance with Public Financial reports prepared
procurement Guidelines Charging Policy reviewed.
18Culture
The Library, Museum, Heritage and Arts services of Monaghan County Council play a key role in the
Council’s commitment to promote economic, social and cultural benefit of our citizens. The main
priorities and objectives for these services are outlined below, together with the performance standards
to be met.
Library
Service Delivery
Service Objectives/Priorities Performance Standards
Strategy
Full range of service provided
through all branches
Improved Opening Hours
Identify opportunities to
expand opening hours in
Ballybay and Castleblayney
Branches.
Hours to be increased in
Castleblayney by a minimum
of 40% and Ballybay by a
minimum of 20%
Promote the new My Open
Library Service available in
Carrickmacross Branch,
providing seven days a week
Maintain and access to library facilities.
develop frontline Harness Social Media to
Deliver on the key Aims and Objectives identified in services and advertise the service. Target
the County Library Development Plan 2018 -2022 services to schools of 200 customers to be
Service Objectives/Priorities inducted into the new service
in 2019
Performance Targets
NOAC L1: Number of library
visits and number of items
issued to customers.
• Target increase of 5%
in visits and items
borrowed for 2019
NOAC L2: Cost of operating
the Library service
• Target to remain
within Budget for
2019 and to maximise
value for money in all
expenditure
Market and Regular contributions made to
Promote the library County Council website, map
service alerter app, twitter
19New Digital Learning spaces
established in each of the
branch libraries.
New Digital Learning
Programmes initiated in each
of the branch libraries.
Optimise the use of New self-service tablet kiosks
ICT in managing and installed in Carrickmacross,
delivering modern Monaghan and Clones
service systems Branches
Local History Online Digital
Collection Established
New self-service printing,
copying and scanning services
installed in Clones Branch
Library
Continue to identify
opportunities to strengthen
existing and develop new
outreach initiatives.
Undertake an overall review
of the effectiveness of the
current range of outreach
events provided by the
County Library Service
Strengthen links and
develop outreach
Select a second location for
initiatives, including
the provision of direct
social inclusion
outreach services to isolated
initiatives
rural communities (Mullyash
Community Centre the 1st
location identified)
Performance Targets
Community Outreach services
strengthened
Outreach Statistics increased
by 5%
Service Delivery Performance Standards
Strategy
Redevelop Work with other key
Monaghan branch stakeholders on the
as part of the development of the Peace and
Manage, maintain and enhance library
approved Peace Reconciliation Activities
infrastructure
Campus on the Programme for the Peace
Machinery Yard site Campus.
20Input provided to the Project
Design Team regarding the
design and layout
requirements of the new
public library.
Progress the Full assistance given to the
development of a Design Team to progress the
new Castleblayney project and secure funding.
Branch in Gate
Lodge 2, Lough If the combined Stage 1&2
Muckno submission to the Department
is successful, proceed to the
preparation and submission of
Stage 3 application to tender
for construction.
If funding is not available
under the Library Capital
Programme, investigate all
Maintain and develop the library’s role as an alternative funding options.
active partner in the delivery of tourism,
education, health & wellbeing, arts, culture, Progress remedial works to
heritage and business support services County Library HQ and Clones
Branch Library
Work with Ballybay/Cones MD
Review condition of
to complete the
all library buildings
reconfiguration of Clones
and initiate
Library Car Park, in
remedial works
conjunction with the new
where necessary
Council housing development
on the adjoining site.
Complete the reconfiguration
of Library HQ General Office
Participate in MCC Seek out opportunities to be
energy-reduction involved in 1-2 MCC energy
initiatives reduction programmes
Implement Business and enterprise
enterprise-focused services for the County
initiatives provided in partnership with
LEO, Intreo Offices and ETB
Partner with other Continue Carrickmacross and
sections in MCC to Clones branches as part-time
deliver tourism- tourist offices
focused initiatives
Partner with other
agencies in
education and
resource-sharing
initiatives
21Continue to develop our
partnership with CMETB as
agreed under the ETBI/LGMA
Protocol Agreement.
Cavan/Monaghan Science
Festival Programme 2019
delivered, in partnership with
Cavan County Council, CMETB
etc.
Develop and deliver Right to
Read Local Literacy Action
Partner with other Plan 2019.
agencies in Issue annual report to
education and National Steering Group.
resource-sharing Right to Read Champion
initiatives status achieved on behalf of
Monaghan County Council
Full Culture Night Programme
delivered.
Healthy Ireland at your
Library initiative will be
delivered through the branch
library network, in partnership
with Monaghan County
Councils Healthy Ireland
Programme Coordinator
Europe Direct Information
Centre (EDIC) Service,
delivered in Clones Branch
Library, in partnership with
the European Commission
Ensure Peace IV Monaghan
Makers Project is completed,
and funding is drawn down.
Cultural & Creative Plan 2019
in place.
The Creative Ireland
programme will continue to
be coordinated through the
library service for 2019, based
Deliver Creative
on the Creative Ireland
Ireland Programme
Programme 2017 - 2022. All
2017 - 2022
funding will be sourced and
distributed in accordance with
the Annual Plan
Monaghan Cultural &
Creative Programme 2017 –
2022 in place.
22Museum
Service
Service Delivery Strategy Performance Standards
Objectives/Priorities
Tender for design of new museum
display published.
Progress new museum as part
Layout of final display agreed
of the Peace Campus Project
Optimising the space to ensure
efficient use of resources
Work in partnership with the
Develop and build on Library, Youth Services and all
partnerships with relevant relevant stakeholders in Monaghan
organisations, locally and to develop action plan for 2019
nationally Peace Campus programme of
events
Provide accessible,
Deliver on actions outlined in 2019
enjoyable and culturally
Develop & Implement programme plan
diverse exhibitions and
Creative Ireland Cultural Facilitate funding towards
learning resources
Strategy community groups through
Creative Ireland grant programme
Launch Monaghan war of
Independence Files online research
service
Host event to unveil restored
Develop new exhibition and
Uilleann Pipes which belonged to
events programme for 2019
the third Lord Rossmore, mid
1800’s
Launch and delivery of programme
of events for Museum 2019
Publish completed digitised Marron
Digitisation and production
archive on Museum website.
online of nationally important
Launch research service to mark
resources
centenary of War of Independence
Plan for new archive service for
Develop & implement
County Monaghan.
archive/document
Ensure all Council archives are
Care, manage and develop management development
safely secured and available to the
our outstanding collections policy
public, where possible
and county heritage
Deaccession identified objects from
collection in line with museum
Continue to develop and care policy
for the collections of the Review entire collection in the
county context of moving to the new
museum store at the Peace
Campus
New on street exhibition launched
Develop museum on-street in in partnerships with Carrickmacross
Promote the museum and Castleblayney and Castleblyaney MD and
all its work to all potential Castleblayney History Society
users of the service Museums events at Cavan
Link in with annual festivals
Monaghan Science festival and
taking place in the county
Blues Festival
23Friends Committee constituted and
Promote and develop the holding meetings.
Monaghan County Museum Friends Lecture in February
Friends organisation Friends Behind the Scenes tour of
the National Museum in April
Consultant appointed to work with
museum staff in developing new
Produce new Strategic plan
Management Plan 2020 - Consultations carried out with key
2024 stakeholders
New plan drafted and agreed by
Monaghan Co Co
Proposal document produced
detailing new staffing structure.
Research and develop a
management plan for
Outline agreement between
proposed new museum
perspective council services on
service
shared services at the proposed
new Peace Campus.
24Heritage
In its Corporate Plan, Monaghan County Council committed to promoting and protecting a clean, safe
environment in a manner which is viable and sustainable. The Council’s Heritage Office plays a key role
in this area and in the local implementation of the National Heritage Plan and National Biodiversity Plan.
The Heritage section’s priorities and objectives are outlined below, together with the performance
standards to be met.
Service Objectives/Priorities Service Delivery Strategy Performance Standards
Priorities for 2019:
Protect and enhance the built, • Hold quarterly meetings
natural, cultural and community of County Monaghan
heritage of County Monaghan Heritage Forum to advise
and increase awareness, and share information
understanding, responsibility and best practice.
and enjoyment of it by all. • Edit and publish Black
Pig’s Dyke Archaeological
Monograph.
• Monaghan County
Implement County Council adopt the All-
Monaghan Heritage Plan Ireland Pollinator Plan
through: and implement selected
• Research & actions for 2019.
collecting heritage • Update heritage
information information on Council
• Conservation and website and GIS.
management of • Deliver heritage
heritage assets awareness and best
• Building capacity practice events
and awareness programme focusing in
2019 on pollinators,
heritage and climate
change.
• Publish minutes of
meetings on Council
website.
• Increase involvement of
heritage office in capital
heritage projects and
tourism initiatives.
• Outside funding secured
for 2019.
• Work with Culture Team
Seek funding from Heritage
on implementation of
Council and other agencies
Creative Ireland in
including Creative Ireland.
Monaghan.
• Develop package of
projects.
25• Adoption of new plan by
Draft and agree new County Council members
Monaghan Biodiversity and
Heritage Action Plan 2019 – • Establish Monaghan
2022 Biodiversity Forum
Co-ordinate Monaghan
• Number of attendees
Heritage Week & support
• Requisite feedback
other key days – National
• Communications
Bee Day, Biodiversity Week,
campaign delivered.
Culture Night etc.
• Lead County Monaghan
Heritage Forum
• Support and advise
community led heritage
groups
Support the development of • Support Local Authority
strong local heritage sector Heritage Officer Network
and national heritage sector • Submission to new
National Heritage Plan
• Organise local
consultation for new
National Heritage Plan
Heritage assessment reports for
Assist the planning authority
relevant planning applications
with heritage information
and other development consent
Contribute to the
applications.
implementation of the County
Provide advice about
Development Plan
heritage policy and Quality of advice.
legislation
• Heritage led approaches
Support the maintenance, Contribute / lead teams to
taken.
management and development facilitate promotion, access
• Support applications to
of Monaghan County Council’s and conservation best
Historic Town Initiative
property portfolio including practice at heritage sites and
and other programmes
Parks and public spaces public places
including public realm.
Attendance and reporting at 6
steering group meetings for
CANN and cross-border agency
meetings
Develop and enhance
Deliver year 3 of INTERREG
relationships with Regional Co-ordinate Uplands Site work
Collaborative Action for the
Authorities to maximise package and 12 work package
Natura Network (CANN)
resources of the region, meetings.
biodiversity project
especially border communities
Deliver targets for Sliabh Beagh
as part of project for 2019:
• Bog restoration through
drain blocking to meet
26EU Habitats Directive
requirements.
• Deliver cross-border Fire
Risk Management Plan.
• Hold local stakeholder
meetings.
Heritage Officer to participate in
EU Work plan for Culture, OMC
Work with European
for Sustainable Cultural Heritage
structures to deliver benefits
Tourism and deliver new
for heritage.
recommendations.
27Arts
Develop and manage county Monaghan’s built and natural assets in partnership with other
agencies to best utilise and promote economic, social and cultural benefit of our citizens.
Develop Arts and Culture in Monaghan by giving greater effect to National Policies with special
emphasis on engaging younger generations to become involved and aware of the benefits of Arts
and Culture in self-development and education
Service
Service Delivery Strategy Performance Standards
Objectives/Priorities
create opportunities for Artists Grants rolled out and awarded.
artists to develop their Bursary scheme in association with Tyrone
practice Guthrie Centre.
Support Artists in residency in conjunction
with Venue(s) & arts organisation using
M.O.U.
Programme of exhibitions/workshops in The
Market House.
Support Arts venues, Assist in funding applications for the Arts
festivals and events & across a range of funding opportunities,
organisation through Government Depts, the Arts Council
and other agencies
Support Festivals and other events in
Initiate objectives
optimising the artistic content in their
from the
programmes
Arts Development
Maintain the Market House as an artist
Plan 2016-2020
resource and information space.
Support the development of a management
&
Engage in the delivery of structure for the Arts Studio space in Clones.
The Creative Monaghan
a range of art projects Work in partnership with local stakeholders
plan 2018-2022
and programmes to assist in the development of artistic
programmes.
Work with and develop partnerships with
the cultural sections within MCC
Develop an artist and Support and develop Art projects under the
arts community led 2019 Creative Monaghan programme in
initiatives under creative conjunction with the cultural team.
Monaghan
Deliver arts initiatives under Pillar 2 of the
strategies and advance projects that fulfil
overall C.I. strategy
28Support children & Maintain role to with local Arts in education
Young People through partnership to develop and enhance youth
arts-based initiatives programmes in the area.
Work with and assist the Music generation
programme in fulfilling some of its core
objectives.
Under pillar 1 of creative Ireland support
development that enhance children & young
people
29Community Development
In its Corporate Plan, Monaghan County Council is committed to ensuring that everyone in our
community has an opportunity to become actively engaged in shaping the future development of the
County. Monaghan County Council is committed to leading the promotion and support of Social
Inclusion and access to services through the review, development and implementation of its strategies.
The Council’s priorities and objectives in the area of Community Development are outlined below,
together with the performance standards to be met.
Service Objectives/
Service Delivery Strategy Performance Standards
Priorities
LCDC process operated in line
with guidelines as revised and
issued by DRCD
Manage and administer the
NOAC Y2: % of nominees to LCDC
LCDC and sub-structures
membership via the PPN
structures from the most
Facilitate and support the
marginalised SICAP groups
work of the Local
Deliver and monitor community Local and Community
Community Development
actions of the Local Economic programmes delivered
Committee (LCDC)
and Community Plan (LECP) Annual monitoring reports
Implement Mid Year Review of Mid Year Review of LECP
LECP conducted
Implement changed to LCDC on
foot of Departmental review of Any changes implemented.
LCDCs Nationally.
Manage the implementation Programme delivery delivered in
and monitoring of the LEADER line with LDS and targets
programme in Monaghan achieved.
Staff trained for delivery of
Article 48 Check process
Article 48 checks and checks
commenced and delivered
carried out as required.
Achievement by programme
implementer of headline targets
Manage delivery of the Social
and actions
Inclusion & Community
Expenditure v agreed SICAP
Activation programme (SICAP)
budget.
in Monaghan.
Lead and manage Mid-Year and End Year Reviews
Economic, Social and conducted.
Community Development Manage and implement range
Programmes delivered, and
Programmes of DRCD funding programmes,
funding made available to
i.e., Clár, T&V, CEP, Rural Rec,
groups.
Community Day/Weekend, etc
County Monaghan Peace IV
Action Plan implemented
Implement and monitor the
Project activity undertaken
PEACE IV programme
Spend targets achieved
Progress monitored
Implement and monitor the Letter of offer conditions
‘Peace Campus’ project under approved
the regional Shared Spaces Project activity undertaken
PEACE IV programme Spend targets achieved
30Service Objectives/
Service Delivery Strategy Performance Standards
Priorities
Progress monitored
Implement delivery of Healthy Actions delivered
Ireland Fund Action Plan
Manage and support the Health 9 meetings held
& Wellbeing sub committee
Develop Healthy Monaghan Healthy Monaghan Strategy
Plan produced
Support delivery of Interreg
Project commenced in line with
Project on extension of Ulster
programme requirements.
Canal Greenway
Scope next section of Route scoped & costed
Greenway, from Smithboro to
Clones, in anticipation of new
Steering committee in place,
National programme of funding
terms of reference agreed for the
being announced in 2019
project, design brief devised,
Commence work on the
budget in place to commission a
Innovation/ Science Park
designer to proceed to full design
concept at Tullyherim site along
stage
greenway
Funding programme rolled out
Manage and administer the
Community and Environment
Fund
Community fund presentation
event held
Work to strengthen local
Support Local Community Property Marking Scheme in
community groups by
sector and Community place & running well
supporting the Local
Development initiatives A county-wide Community Text
Community Sector in
Alert system set up
developing local initiatives
Local communities supported
by producing Local Community
Plans’, 8 per year, until all
Four community plans from 2018
communities have a plan in
finalised and published.
place.
Eight community plans
Each community met once a
completed during 2019.
year to review progress once
plan is in place.
Work with agencies and
Funding applications made
partners to develop suitable
Improved governance
project ideas and make
Action plans prepared
successful funding applications
Support the Public Projects identified and
Participation Network Identify potential sources of progressed to application stage
(PPN) in realising its role funding for initiatives Actions delivered
and function Quarterly meetings
31Service Objectives/
Service Delivery Strategy Performance Standards
Priorities
Provide development support
to community networks:
- Public Participation
Network (PPN)
No. Of meetings held
- Community Reps
Training events held
Network
- Tidy Towns Network
- Community Safety
Network
- Older Peoples Network
- Women’s Network
- Arts Network
- Youth Network
Act as an information conduit
for groups, passing on
Produce quarterly newsletter
information on funding
Maintain Facebook page
opportunities, training,
Maintain Community section of
fundraising ideas etc as well as
Council website
motivating, keeping them in
touch, giving case studies,
project ideas, contact details for
help with projects etc
NOAC Y1: Participation in
Comhairle na nÓg scheme
Support young people to
have a say in their Manage and deliver Comhairle
Programme delivered as per
community & local na nÓg programme.
Action Plan.
decision making.
Equality Impact assessment on Equality Impact assessment
customer service delivery template developed.
methods
Equality Impact assessment on
customer service delivery
methods complete.
Development of Public Sector Public Sector Duty pilot project
Duty plan for Monaghan County and case study produced and
Council launched.
Public sector duty plan
developed for Monaghan County
Council that sets out the actions
required in (IHREC ACT 2014).
Inclusive consultation process
Promote equality and Development of Monaghan Age completed.
inclusion for all service Friendly Strategy 2019-2024. Age Friendly Strategy produced
users by developing cross and launched.
departmental actions and
32Service Objectives/
Service Delivery Strategy Performance Standards
Priorities
policies the support Establishment of new Older
universal access to the people’s network.
services of Monaghan
County Council Develop and deliver Disability Information workshop with staff
To raise awareness among action plan for Monaghan on implementing: Inclusive
staff on the diversity of our County Council 2019 playground policy, Inclusive
population and the consultation policy delivered.
barriers some service users
may experience when Disabled parking awareness
trying to access services. raising campaign and signage
Facilitate and support the programme delivered.
work of the Local
Community Development Local Election 2019 awareness
Committee (LCDC) programme delivered.
Develop brief cultural profile of Customer cultural profile
county Monaghan and the produced and circulated to all
barriers to accessing services staff.
experienced in our
communities.
Co-ordinate and support the 6 meetings of Equality
work of Monaghan Equality subcommittee held
Sub-committee.
Support the implementation of Customer cultural profile
4 social inclusion related actions produced and circulated to all
within Monaghan LECP service providers
Equality Impact assessment
template and guide developed
and launched with all service
providers
Local Election 2019 awareness
programme delivered.
Social Inclusion week 2019
delivered
Co-ordinate and facilitate the 6 meetings of Drugs and Alcohol
work of Monaghan Drugs and forum held
Alcohol forum within Monaghan
LCDC
Support the implementation False Identification campaign
Monaghan Drugs and Alcohol delivered
strategy
Research into substance misuse
in Traveller community
completed
33Service Objectives/
Service Delivery Strategy Performance Standards
Priorities
Service delivery protocol
pathway developed
Support Youth 1 -Co-ordinate and support the Nine meetings of Network held
Organisations in delivering work of Monaghan Youth
and developing local Network
initiatives 2 – Support the implementation Actions delivered
of youth related actions
Increase Opportunities for 1 – Identify and deliver projects Three Projects Developed
Youth Development in each MD
Initiatives in each MD 2 – Support MD’s and Comm Playground Strategy produced
Dev to develop playgrounds
plan.
Develop a Migrant 1 - Profile of migrants in the Migrant Integration/Inclusion
Integration/Inclusion county produced. Strategy produced and launched.
Strategy for County 2 - Inclusive consultation
Monaghan process completed.
Finalise and Launch the new New Plan launched by end Q1
strategic plan
Devise annual operational plan
No. of programmes delivered
to target specific population
(15) targeting rural communities,
groups in Co. Monaghan
females, people with a disability,
(including Children, Older
young people, older adults
Adults, People with a disability)
Support mass participation Number of National Events
events and national events for Supported (4)
play or recreation (e.g., At least 1,000 people in the
Operation Transformation County participating across all
National Walk, National Bike events
Week, National Play Day,
National Recreation Week)
50 Teachers to have attended
Support programmes directed training supports
at Primary Schools 20 Schools participating in
programmes
Education & Training timetable
developed Q1 and min 10
Support Club development
training courses provided for
through training and education
sports club volunteers 2019
timetable
Grant Scheme processed
New systems in place to add with
Develop strong communication
communications to general
and information systems
public vis newsletter, e-zine, etc
Deliver on proposed initiatives Programme of supports
Lead the increased
funded by Healthy Ireland programmes developed for
participation in sports and including participation Childcare Services including,
physical activity among all programmes for Pre-School age Buntús Training, Balance Bike and
sections of the community Children in conjunction with Fundamental Movement Skills
in the county
County Childcare Committee Men’s Community Activity
and Men’s Activity Programme developed and coordinated
34Service Objectives/
Service Delivery Strategy Performance Standards
Priorities
Finalise and launch new
New Strategic Plan launched by
Strategic Plan for Monaghan
end Q1
Sports Partnership
Devise annual operational plan No. of programmes delivered
to target specific population (15) targeting rural communities,
groups in Co. Monaghan females, people with a disability,
(including Children, Older young people, older adults
Adults, People with a disability).
Support mass participation Number of National Events
events and national events for Supported (4)
play or recreation (eg Operation
Transformation National At least 1,000 people in the
Walk, National Bike Week, County participating across all
National Play Day, National events
Recreation Week)
Support programmes directed 50 Teachers to have attended
at Primary Schools training supports
20 Schools participating in
programmes
Support Club development Education & Training timetable
through training and education developed Q1 and min 10
timetable training courses provided for
sports club volunteers 2019
Grant Scheme processed
Develop strong communication New systems in place to add with
and information systems communications to general
public vis newsletter, e-zine, etc
Deliver on proposed initiatives Programme of supports
funded by Healthy Ireland programmes developed for
including participation Childcare Services including ,
programmes for Pre-School age Buntús Training, Balance Bike and
Children in conjunction with Fundamental Movement Skills
County Childcare Committee
and Men’s Activity Programme Men’s Community Activity
developed and coordinated
35You can also read
