News Autumn/Winter 2019 - Do something wonderful this

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News Autumn/Winter 2019 - Do something wonderful this
news   Autumn/Winter 2019

                 Do something
                 wonderful this
                     Christmas
                 – see page 26
News Autumn/Winter 2019 - Do something wonderful this
Welcome from Emma
In this issue…

Welcome from Emma                          2
Hospice Care Week                          4
Strictly St Leonard’s                      7   Dear Friends                                   online, at events, or from our shops – why not
                                                                                              visit our new one in Easingwold.
Charles’ Story                             8   Welcome to our Autumn/Winter 2019
                                               News. We kick-start this edition with          Please support the new Gift of Memories
Christmas Fair                           11
                                               information about our Open Day on              appeal and help patients enjoy an extra
Introducing Ingrid                       12    Saturday 5th October. Please pop along         special Christmas with their loved
                                               and meet staff and find out more about the     ones. As well as the traditional Light
Hospice@Home Celebrates 10 Years 14            services we provide to the local community.    up a Life there is now a virtual
St Leonard’s 35th Anniversary            17    We will also be holding Hospice tours          option too! Please visit our
                                               throughout the week.                           website for further details on
Virtual Light Up A Life                  18                                                   both appeals.
Welcome Jenny                            20    Last year we told you about a service called
                                               Hospice Biographers, where patients record     It is through your generosity
Open for Business                        22    their biography for family and friends to      that we can continue to
                                               treasure. This time we hear first hand from    reach out to more people
Happy 30th Birthday Challenge Walk 24
                                               Charles Ingram on how the experience has       in our community who
A Gift of Memories                       26    given him and his family great comfort.        need our care both at the
                                                                                              Hospice and in the comfort
Calendar of Events                       28    We are delighted to welcome to the             of their own home.
                                               St Leonard’s team Ingrid Jenner, Director
                                               of People and Jenny Brandom, Director of       Thank
What can you do with                           Clinical Services. Find out more about them    you.
your Hospice News                              in the coming pages.
when you’ve finished                           The next few months are full of
with it?                                       anniversaries! December marks 10 years
                                               of Hospice@Home care and in 2020 we            Emma Johnson
Please don’t bin it; it’s such a useful tool                                                  Chief Executive
                                               celebrate 30 years of the Challenge Walk
in the campaign to increase awareness
                                               and 35 years of St Leonard’s Hospice care.
of our work. Take it to your doctor’s
surgery, hospital waiting room, library        With the festive season fast approaching
or place where someone may find the            don’t forget your Hospice Christmas cards
information invaluable. Thank you.             and calendars, available from Reception,
2
News Autumn/Winter 2019 - Do something wonderful this
Hospice Care Week                                                                                                     Celebrating
                                                                                                                      Hospice Care Week
                                                                                                                      5-13 October 2019
#ThisIsWhatItTakes

                                                                                                 Open
This year’s Hospice Care Week theme is         Foxcroft of local business Tancream, as
#ThisIsWhatItTakes and looks at the less       recently featured on Dragons’ Den. The
visible staff and volunteers that make         event starts at 12noon but booking is
hospice care happen. Please come and find      required – please email

                                                                                                 Day
out more…                                      annie.keogh@stleonardshospice.nhs.uk

Hospice Open Day, Saturday 5 October           Solicitors’ Bereavement Training
The Open Day marks the start of Hospice        Thursday 10 October
Care Week. Come along and bring family         We are offering free bereavement training
and friends to meet staff and volunteers       sessions for local solicitors. These will be at   Saturday 5 October
from all departments. Find out about           8.30am and 3.30pm. This gives attendees
the different services available to the        an insight into the bereavement process           11am-3pm
local community. If you are interested         and how people grieve as well as skills in
in joining our team, our staff will be on      dealing with bereaved people and dealing
hand to discuss volunteer roles and future     with sudden or unexpected death, and
recruitment opportunities.                     handling one’s own fears, anxieties and           Including
                                               emotions. To book, please email                   staff recruitment
Hospice Tours                                  theresa.barrett@stleonardshospice.nhs.uk
Monday 7 to Thursday 10 October                                                                  and volunteer
Members of staff will be delivering tours      Go Yellow! Throughout the Week                    opportunities.
for anyone who is interested in finding out
more about the care we give to our patients
                                               During Hospice Care Week people all
                                               over the country will be ‘going yellow’ in        Everyone
and their families. These will take place
daily at 4, 5 and 6pm. There is no need to
                                               support of the hospice movement and
                                               their local hospice. If you’re a school,          welcome
book, just arrive 10 minutes before the tour   business or one of our supporters why
begins.                                        not wear yellow, turn your school, home

Business Networking Lunch
Tuesday 8 October
                                               or workplace yellow, hold a yellow bake
                                               sale or get creative with the colour yellow!
                                               Don’t forget to share your pictures on
                                                                                                 It takes
An opportunity for our corporate supporters
to network, hear how their support has
helped St Leonard’s and to discuss the
                                               social media!

                                               Please see overleaf examples of
                                                                                                 you!
future. Featuring Gillian Robson and Katy      #ThisIsWhatItTakes

4                                                                                                #ThisIsWhatItTakes                       5
News Autumn/Winter 2019 - Do something wonderful this
#ThisIsWhatItTakes   #ThisIsWhatItTakes   #ThisIsWhatItTakes

#ThisIsWhatItTakes   #ThisIsWhatItTakes   #ThisIsWhatItTakes

#ThisIsWhatItTakes   #ThisIsWhatItTakes   #ThisIsWhatItTakes

6                                                              7
News Autumn/Winter 2019 - Do something wonderful this
Charles’
It’s about the voice... the voice of a person   “It gave me the opportunity to thank my
                                                                                               story
speaking simply and directly about their        family and friends for all their support,
life experiences, challenges, achievements,     especially since I was diagnosed with
and the people and things they have cared       stage 4 prostate cancer and spinal
most about. To hear any such voice is a         cord compression. I feel so guilty that I
significant thing but when it is the voice of   am causing them so much heartache,
a person you know well, a person you love,      especially my wife who has struggled with
it is uniquely powerful.                        my diagnosis. It’s an opportunity to let
                                                everyone know how much I love them all,
Since November 2017, St Leonard’s               and from the bottom of my heart appreciate
Hospice has been working in partnership         what everyone has done for me.
with the Hospice Biographers national
charity to offer patients the opportunity to    “I mentioned how much help I have had
make an audio recording of their voice for      from other organisations too, like York
their families and friends to listen to. This   Against Cancer, Macmillan and the British
could be a snippet of a conversation, a         Legion who have all supported me and
short message or a biography.                   each other. I remembered the special
                                                moments in my life, like when I got married,
One of the patients who decided to do this      the birth of my children and grandchildren.
was Charles. Here he tells us about his
experience in his own words.                    “I talked about looking at all the photos
                                                of birthdays, holidays, Christmas and
“My name is Charles Ingram. I did a             remembering many funny moments. The
Hospice Biography with the help of              memories came flooding back. I talked a
St Leonard’s. I would like to tell you why I    bit about when I was a lad and joining the
think it’s such a good idea.                    Army Boy Service at 15 which gave me

8                                                                                                         9
News Autumn/Winter 2019 - Do something wonderful this
s t m   a s
                                                                                               C h r i
                                                                                                     F  a  i r
the opportunity to do many sports. When I     have had a good life so I mentioned not to              Sunday
                                                                                                      24 November
joined my regiment in Germany at 17 it was be so sad.
the first time I had been on a plane. I also
mentioned doing active service in Ireland.    “I have been able to provide a little
                                              comfort for those left behind. It’s a lifetime          12-4pm                    ENTRY FEE
                                                                                                                               SUGGESTED
                                                                                                                               DONATION
“I met my wife for the first time at a BBQ.   keepsake. No one likes to say goodbye.
We had arranged to meet the next day but
being under the influence of drink the night “Doing a Hospice Biography is an easy                    York RI                    £1
before I was hoping I had got the venue       process. The staff will arrange a appointment           Hamilton Drive, Acomb, YO24 4NX
right. Lucky for me I did. Remember all       for you to meet one of the biographers… it’s
your family will listen to your recording and best to write down what you want to say on
some will not be aware of your early years. the day so you don’t forget.”                                            Father Christmas
                                                                                                                      on his sleigh
“Listening to your voice is enough in most     Recently, Charles’ story was also featured
cases to provide comfort for those left        on Look North. It was a very moving                                         OLQM
behind. It would have been nice if this had    and uplifting interview, full of smiles and                             School Choir
been around when my parents died.              laughter from Charles and his wife Josie.                             Stalls
                                               We hope this inspires more people to
“The summer house in my garden is a            record their voice for loved ones.                                  Tombola
special place to me. It is peaceful; all you
can hear is the sound of the birds and the     Hospice Biographers are privileged to work                         Refreshments/BBQ
slight sound of the wind chimes. So anyone     with patients to record their biography, as                        Games and prizes
sitting there will be able to think of me. I   every life is extraordinary.

10                                                                                                                                  11
News Autumn/Winter 2019 - Do something wonderful this
Introducing Ingrid
Born in London to a Welsh father and            This is my first time working in palliative
Danish mother who came to the UK to study       care and three weeks into my new job I
nursing and midwifery, I spent my childhood     had some first-hand experience when my
living in London, Wales and Sussex. I           mother died in a hospital in Surrey. When
studied at the University of York where I got   I was visiting her, this experience brought
the added bonus of meeting my husband           home to me what a great standard of care
and we’ve been together for about 24 years      we give to our patients and importantly,
now (lucky man…) We fell in love with the       their families. It made me fully appreciate
city and always planned to return. We’ve        the impact we can all make at this time.
been here for the last 19 years and had our
teenage son here.                               I also volunteer at the University of York
                                                Students’ Union where I am a member of
People often fall into HR by accident, but I    their Board and have an active HR network
actively chose it and studied it at Masters     I use to keep myself up-to-date.
level. I’ve worked in a range of sectors –
Healthcare, Government, Higher Education,       I’ve enjoyed spending my first few weeks
Engineering and Financial Services. My          meeting many of our staff and volunteers at
passion within HR is employment law,            the Hospice and in our shops. I love to hear
recognition and staff engagement. A             their ideas for developing our organisation
Staff Engagement Group is something             and why people enjoy working here and I
I am particularly keen to develop as a          am excited to build upon these ideas.
representative voice for all staff and I am
currently putting this in place so we can       My focus for the coming year will be to
ensure staff are involved in helping us         build a leadership and staff team that is
shape our future. I am also keen to build       fit for the future as well as strengthening
more upon our brand as an employer. It is       our offer as a great employer. If you know
very clear to me that St Leonard’s has a        anyone that would love to be a part of our
brilliant reputation and is well-loved in our   team please see our website to find out
community, but I want this to stretch to        more:
recognition as a great employer too.            stleonardshospice.org.uk/Help/Vacancies

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News Autumn/Winter 2019 - Do something wonderful this
Celebrates
                     “It was that loving
                 touch on my shoulder
               in my darkest moments
             during the last few weeks
                and days of Dad’s life.”
14                                    15
News Autumn/Winter 2019 - Do something wonderful this
“Everything from the moment my
                                                 daughter came out of hospital to 6
                                                           days later when she died,
                                                Hospice@Home could not have done
                                                   more for us. The support and the
                                                care – they are angels and the work
                                                  they do is truly special. They give
This December Hospice@Home will                          110% all the time and there
celebrate 10 years of caring for people in               are no words to express my            In 2020 we celebrate 35 years of caring for the
their own homes.                                                 thanks to them all.”          local community. There are a number of events
                                                                                               planned to mark this occasion.
The team provides specialist hands-on
nursing care and support to patients
and their families in the last few weeks of   Ally Skelton, Senior Sister Hospice@Home,        February – Sponsor a Nurse Appeal to celebrate
life.                                         explains “We work in partnership with GPs,       our care and International Year of the Nurse
                                              District Nurses and MacMillan Nurses to
This service is offered if patients:                                                           1-2 Feb – Look out for our Ice Sculpture in the
                                              provide this care. The Hospice@Home
                                              team is made up of experienced registered        Ice Trail
•    are approaching the end of life and      nurses and healthcare assistants who are
     would prefer to die at home;             supported by a Senior Sister. All our staff      13-19 May – York’s Dead Good Festival
•    are having difficulties at home and do   have hospice or palliative care expertise and
     not wish to be admitted to hospital or                                                    Informative talk on 35 year history and what we
                                              have completed training so they have the
     the Hospice;                             required skills to support a patient at          want to achieve in the future – TBA
•    are waiting for admission to a Hospice   home.”
     bed for symptom management or
                                                                                               14 June – 35th Anniversary Thanksgiving Service
     end-of-life care;                        Val Noble is a registered nurse and has
•    wish to be discharged from the                                                            in York Minster on Sunday at 4pm
                                              worked at the Hospice since it began nearly
     hospital or Hospice to be cared for      35 years ago. Val added, “Having worked
     and die at home.                         with Hospice@Home since it was trialled
                                              10 years ago, I’m pleased to still be part of    September – Field of Sunflowers Appeal
                                              this expanding service. It remains a privilege
                                              to support people in their own homes and
                                                                                               5-11 October – Hospice Care Week & Open Days
                                              achieve their wishes for end-of-life care.”
                                                                                               with Anniversary theme
                                              For further information about the care           10-18 October – Great Wall of China Trek
“The level of care; the
                                              Hospice@Home provides, please phone              31 October – Sunflower Ball
friendliness, professionalism
and passion from the team                     St Leonard’s Hospice on 01904 708553
exceeded our expectations and                 and ask to speak to a member of the
                                              team.                                            6 November – St Leonard’s Day and Hug our
we cannot praise Hospice@Home                                                                  Hospice event
highly enough for their help and
ongoing support.”
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News Autumn/Winter 2019 - Do something wonderful this
St Leonard’s Hospice would like to invite     York – St Helen’s Square, Sunday 1st
you to dedicate a light on our Light up a     December, 6.30pm
Life tree in memory of a loved one or as a
gift in honour of a friend or relative.       Selby – Selby Abbey, Sunday 8th
                                                                                                 Remember
Our Christmas trees in St Helen’s Square in
                                              December, 4pm
                                                                                               a loved one
York, Selby Abbey and Easingwold Market
Place will all bear hundreds of twinkling
                                              You are warmly invited to join us at any or
                                              all of these services.
                                                                                              this Christmas
lights, each one representing the life of
someone special.                              For the first time this year you can choose
                                              to dedicate a light on our ‘Virtual Tree’
Each name will be recorded in our Book        instead. See it sparkle and come to life, and
of Honour which will be placed in the         share the light with your family and friends,
sanctuary at the Hospice, Selby Abbey and     no matter how near or far away they are.
Easingwold Methodist Church.
                                              If you would like to help the work of
The books will be displayed over the          St Leonard’s by dedicating a light, please
Christmas period and the lights will shine    visit stleonardshospice.org.uk/LUAL
until Twelfth Night.                          or stleonardshospice.org.uk/VirtualTree
                                              Alternatively, request a form by emailing
Our trees will be illuminated at three very   sue.edwards@stleonardshospice.nhs.uk
special carol services:                       or phone 01904 777 777.

Easingwold – Market Place, Wednesday          Thank you so much for supporting us in
27th November, 7pm                            this special way.

18                                                                                                         19
Welcome Jenny
I am very excited about joining the          Staff development and support is a key
leadership team here at St Leonard’s         area of interest alongside maintaining a
Hospice.                                     strong quality and patient safety culture for
                                             patients.
Having worked in York at various times
throughout my career I am crucially aware    I am already part way through my induction
of the important work of the Hospice and     and am really enjoying some early
the excellent feedback we receive from       conversations with those that volunteer
patients and their families.                 and work here. Thank you so much for the
                                             welcome.
My passion for leading developments and
improvements in patient care has continued   I have retained a keen interest in palliative
throughout my 31 years’ experience in the    and end-of-life care throughout my career
NHS. Having trained as a Registered Nurse    which has taught me the valuable lesson of
in Hull I spent 10 years working in Leeds    keeping the patient at the heart of decision-
Hospitals before pursuing my interest in     making and has stayed with me throughout
Community Services.                          my career.

I delivered care to patients in their home   Alongside work I am Mum to a 13-year-old
environment as a District Nurse and a        tennis fanatic (Sebi) and married to Alex. I
Clinical Nurse Specialist in Palliative      love the great outdoors, trying to keep fit as
Care. NHS management roles both              well as spending as much time as possible
in the community and hospital then           with family and friends.
dominated my career before my more
recent experience of working in Clinical     I am really looking forward to continuing to
Commissioning Groups in Scarborough          meet people, so please come and say hello
and York.                                    if we haven’t already met.

20                                                                                            21
Open for Business
What an amazing first six months this has        a listening ear to those who have been
been for both the store and its staff. From      supported by the Hospice.
day one, the Easingwold community has
been overwhelming with their support,            Since we opened we have gained
kind words and generous donations. On            regular customers who like to visit us,
most days we receive over 20 donations           sometimes daily, to see what’s new and
which can comprise up to fifty bags or           have a chat about how the store is doing.
boxes. A large percentage of what we             Customers have commented on the happy
receive has had Gift Aid included which          atmosphere in the shop and some have
means that we get an extra 25% towards           gone as far as saying that we are the best
funding.                                         charity shop they have visited, which fills
                                                 us with pride.
We are so grateful to have been given the
opportunity to work for such an amazing          The shop staff and volunteers work hard
charity. We are so proud and happy to be         as a team to create a positive and happy
working for St Leonard’s Hospice and this        atmosphere for our customers to shop in.
incentivises us to generate as much money        We are really excited for the approaching
as possible.                                     festive season and hope our customers will
                                                 join in with the St Leonard’s Hospice “Look
We really enjoy creating eye-catching            a Twit in a Festive Knit”.
window displays to help increase sales and
we try to create new displays every week.        Looking forward to the next six months, we
Our volunteers play a big part in the            are positive that the shop will continue to
success of our shop, from customer service       go from strength to strength. Thank you to
on the till, to creating wonderful displays of   all our lovely customers and volunteers who
our donations.                                   continue to support us.

Working for St Leonard’s Hospice means           Sheila Stead, Shop Manager
we are more than just a shop. We are             and Vicky Thornton, Sales Assistant

22                                                                                             23
St Leonard’s Way
                                  Challenge Walk
The St Leonard’s Way Challenge Walk             the way with refreshments by the amazing
celebrates its 30th anniversary on Saturday     St Leonard’s staff and volunteers, with a
2nd May 2020. Over the last 30 years            welcoming hot pie and peas on completion
walkers have raised a staggering £261,000       of our challenge.
for patient care. Vivienne Taylor, a member
of the York & Ryedale Ramblers, tells us        “Some of our group, like John, have been
why their group take up the challenge.          taking part in the walk for nearly 10 years.
                                                This year John, who is registered blind,
“Many of our members have been affected         was presented with a Special Achievement
by the loss of a loved one cared for by St      Award. This was well deserved as John
Leonard’s Hospice. This walk was an ideal       has very little vision and has to rely on
opportunity for us as keen walkers to take      where his feet take him. This was certainly
up the challenge and put something back         a challenge and a half – well done John!
by helping raise vital funds for the Hospice.
                                                “All our members had the opportunity of
“This year a total of five Ramblers             sponsoring us either via a traditional form
completed the 20 mile walk in May. It was       or online through our St Leonard’s Hospice
a glorious day out with stunning views set      Fundraising Page; making the fundraising
in Bronte Country in the South Pennines,        process even easier.
following mainly bridleways around the
Haworth area, including sections of the         “So next year we’re looking to up our game
Pennine Way.                                    and double our numbers!”

“The countryside varied from woodland           For further information about the
to open moorland, and at times there was        next Challenge Walk, please visit
difficult terrain. We had sore feet towards     stleonardshospice.org.uk or email
the end however we were supported all           sarah.atkinson@stleonardshospice.nhs.uk

24                                                                                             25
Do something
                                                                                             wonderful this
                                                                                                 Christmas

Christmas is a special time of year and      can or, if necessary, help a family celebrate
even more so for our patients such as        Christmas Day early in our Family Room.
John, as time is very precious to him and
the people he loves.                         A £10 donation, or what you’d normally
                                             spend on a stocking filler, will help create
The best gift we can give to John this       these memories for patients like John and
Christmas is the gift of memories. Moments   their loved ones, enabling them to enjoy the
of joy, love, laughter and happiness.        time they have together.

Christmas at St Leonard’s in many ways       Will you do something wonderful this
resembles any family Christmas; choirs       Christmas and give a Gift of Memories to a
sing carols, whilst mince pies and mulled    patient? Maybe you have precious memories
wine are enjoyed; patients make cards,       of a loved one in the Hospice or simply want
gifts and even Christmas cake.               to help make a difficult time memorable for
                                             the right reasons.
But for many families, this Christmas will
be even more poignant.                       Remember the best gifts we can give are
                                             not the material ones, but the memories we
You can help Grandad attend his              make with the people we love. Please donate
grandchildren’s school nativity, help        now at
patients get home for Christmas if they      stleonardshospice.org.uk/giftofmemories

26                                                                                                        27
Calendar of Events
2019
MONTH     DATE		                                  VENUE                                      TIME
OCTOBER  5th       Hospice Open Day               St Leonard’s Hospice                       11.00am
         20th      Yorkshire Marathon             University of York                          9.30am
         31st      Fashion Show                   De Grey Rooms                               7.00pm
NOVEMBER 1st/2nd   Fabulous Friday/
		                 Spectacular Saturday           Selby Shop, Park Street                     9.00am
         17th      Layerthorpe Xmas Sale          Layerthorpe Shop, York                      9.30am
         24th      Christmas Fair                 York RI, Hamilton Drive                     12noon
         27th      Light up a Life                Easingwold                                  7.00pm
DECEMBER		         Look a Twit in a
		                 Festive Knit!                  Region-wide
         1st       Light up a Life                St Helen’s Square, York                     6.30pm
         8th       Santa Dash                     Allerthorpe Lakeland Park                  10.00am
         8th       Light up a Life                Selby Abbey, Selby                          4.00pm
2020
MARCH     5th      Lights on the Lake             Rowntree Park, York                         6.30pm
          21st     Strictly St Leonard’s          Riley-Smith Hall, Tadcaster                 6.30pm

                         For more information visit stleonardshospice.org.uk or call
       If you            the Fundraising Team on the number below.
   would like to
support the work of                      Fundraising 01904 777 777
the Hospice, here is
                                         stleonardshospice.org.uk
 how to contact the                      fundraising@stleonardshospice.org.uk
 Fundraising Team.
     Thank you.                          185 Tadcaster Road, York YO24 1GL

                                         @SLHYork

                                        www.facebook.com/stleonardshospiceyork

                                        stleonardshospice

                            St. Leonard’s Hospice, York is a registered charity, no. 509294 and a company
                            limited by guarantee, registered in England and Wales, no. 01451533 Oct 2019
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