NSFAS 2018 APPLICATIONS NOW OPEN!

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Issue 1 Vol 1 / July – September 2017

                                                 Official Newsletter Of The National Student Financial Aid Scheme

NSFAS 2018 APPLICATIONS NOW OPEN!
  The Student-Centred Model , p10

  NSFAS beneficiaries tell their tales, p16

  Reasons you must repay your NSFAS loan, p 20

  Young Physiotherapist Speaks of NSFAS, p22
NSFAS 2018 APPLICATIONS NOW OPEN!
NSFAS 2018 APPLICATIONS NOW OPEN!
Two Million Students Funded By NSFAS Since 2013

More than two million students studying at South Africa’s public Universities and Technical and Vocational
Education and Training (TVET) Colleges have been funded by the National Student Financial Aid Scheme
(NSFAS) since 2013, the Minister of Higher Education and Training, Dr Blade Nzimande announced in April.
The total number of students who were financially supported by NSFAS each year at universities were as
follows:

                                 2013                            2015
                                194 923                         178 961
                                students                        students

                                                2014                               2016
                                                186 150                            244 488
                                                students                           students

TVET College beneficiaries were allocated as follows:

                               2013                             2015
                               220 978                          235 988
                               students                         students

                                                2014                               2003
                                                228 642                            235 988
                                                students                           students

In addition, 194 353 university students have so far been supported in the 2017 academic year, with 78 413
covering first time entrances and 115 940 for returning students. It is also envisaged that College funding
decisions for the current academic year will be concluded at the end of this month (April 2017) – with 123 332
students already receiving support. (Source: DHET, April 2017)

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                                           Issue 1 Vol 1 / July – September 2017
NSFAS 2018 APPLICATIONS NOW OPEN!
Vision Statement
A model public entity that provides financial aid to all eligible public university and Technical and Vocational
Education and Training (TVET) college students from poor and working class families.

                            Mission Statement
To transform NSFAS into an efficient and effective provider of financial aid to students from poor and work-
ing class families in a sustainable manner that promotes access to, and success in, higher and further edu-
cation and training, in pursuit of South Africa’s national and human resource development goals.

The mission statement is made up of three distinct elements which describe why NSFAS exists, what we
do, and the impact on our constituency:

• NSFAS exists to provide financial aid to eligible students at public TVET colleges
  and public universities.
• NSFAS identifies eligible students, provides loans and bursaries and collects
  student loan repayments to replenish the funds available for future generations of students.
• NSFAS supports access to, and success in, higher education and training for students from
  poor and working class families who would otherwise not be able to afford to study.

                                 Internal Values
Integrity - We act with integrity towards all stakeholders, and support clients that uphold the same values.
Accountability - We take responsibility for our actions that drive performance management.
Respect - We treat all our staff members with respect and fairness.
Innovation - We strive to innovate in communicating with and serving students.

                                External Values
Accessibility - We create an environment that allows efficient, effective and direct access to NSFAS and
the funding it provides to eligible students.
Transparency - We are open and honest with all students and stakeholders.
Affordability - We offer affordable solutions for students to study at public universities and TVET colleges.
Reliability - We honour our commitments and strive to deliver on our mandate.
Authenticity - We protect our students and stakeholders by offering quality services and information.

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                                        Issue 1 Vol 1 / July – September 2017
NSFAS 2018 APPLICATIONS NOW OPEN!
TABLE OF CONTENTS
                                                                                                              PAGE
Editorial......................................................................................................... 4

2018 Applications Open......................................................................... 5

sBux is touching lives.............................................................................. 7

About the Student-Centred Model...................................................... 10

Inside the NSFAS Contact Centre...................................................... 12

List Of NSFAS Funders............................................................................ 15

2017 NSFAS beneficiaries speak to us............................................. 16

Repayments................................................................................................ 18

Importance of signing Your NSFAS LAF/SOP................................ 20

Speaking to a young physiotherapist............................................... 22

Profile of a Quintile 1 school................................................................. 24

Communicators’ Forum Steams Ahead.......................................... 26

List of funded universities...................................................................... 28

List of fundedTVET colleges................................................................. 29

                                                          3
                                      Issue 1 Vol 1 / July – September 2017
NSFAS 2018 APPLICATIONS NOW OPEN!
EDITOR’S COMMENTS
T     his is the very first edition of our new NSFAS magazine.
      We are going to produce one edition every quarter in
order to open a new platform of communication between
NSFAS and all our stakeholders. A very good co-incidence is
that we launch this magazine at a time when NSFAS has
opened for 2018 applications. We have written an informative
piece of information for you regarding how to apply for 2018
funding, where to apply, and who must apply.
A lot of messages have come from NSFAS in the past few
months and one of the subjects we have spoken about more,
is the Student Centred Model. We have taken some time in
this edition to explore the objectives of this model and now it
will work. We invite you to read that article and be informed.
In February this year NSFAS started a campaign to encour-
age our approved students to sign their loan agreement
forms at universities and schedules of particulars at TVET
colleges. It is a campaign we are planning to escalate more
as we still experience challenges in this regard. When you are
a new student funded by NSFAS at a university, it is import-
ant that you sign your loan agreement form to accept the
terms and conditions of your funding. The same principle
applies for TVET college students who need to sign their
schedules of particulars.
Moving on, it is always refreshing to speak to a person who
has experienced the impact of NSFAS funding in their lives.
We took some time out to speak to a young physiotherapist
working at the Mamelodi hospital in Tshwane – Ntombizod-
wa Dube. She is one of the many good stories we can tell as
NSFAS. Over the past 25 years, we have funded millions of
young people who have gone out to succeed in their respec-
tive professional fields. Please indulge in this article on
Ntombizodwa’s educational journey.
In conclusion, TVET colleges are a very critical intervention in
our country’s education and skills development objectives.                     EDITORIAL TEAM
Two students from Motheo TVET college in Bloemfontein
shared with us good stories regarding their sBux benefits.                      Kagisho Mamabolo – Chief Editor
sBux is a system that NSFAS uses to disburse allowances to                     Sello Molekwa – Copy Editor
approved students, through a mobile based USSD application                     Siphe Matomela – Writer
that works like a personal transaction facility for the student.               Christine Skoti – Writer
Motheo TVET college has a big number of students with                          Mandy Abrahams – Marketing
disabilities, who are funded by NSFAS through sBux. We trust                   Coordinator
that you will find this edition informative and educational on                  Layout & Design By – Indingliz
all things related to NSFAS funding and initiatives. See you                   Published By: NSFAS
again in the next edition.

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                                       Issue 1 Vol 1 / July – September 2017
NSFAS 2018 APPLICATIONS NOW OPEN!
NSFAS 2018 Applications Open Now
2018 Applications Campaign gives jobs to 115 graduates and is more accessible to applicants through
                                    NYDA centres countrywide

By Staff Reporter

The National Student Financial         Fiona Lewis – the NSFAS Knowl-
Aid Scheme (NSFAS) has entered         edge and Policy Specialist – said
into a partnership with the            the applying process will be easier
National Youth Development             this year because the application
Agency (NYDA) to help young            form has been reduced from
people wishing to study at a           eleven pages it had in 2016, to just
public university or TVET college      four, “We looked at ways through
in 2018, apply for NSFAS financial      which we can make the applying
aid. This partnership has resulted     process much easier for students,
in short term employment for 115       and decided to reduce the applica-
previously unemployed gradu-           tion form, for their convenience,”
ates, who will be working at           she said. While the previous appli-
NYDA youth local offices through-       cation form (2017) required useful
out the 2018 applications period.      details and information, applicants
                                       said they found it to demanding as           NSFAS 2018 APPLICATIONS FOR
With the application period            it was very long. Lewis added that
                                       the list of supporting documents
                                                                                       FINANCIAL ASSISTANCE
running from 01 August 2017 to
30 November 2017, it means             students are required to attach to
prospective students have 122          their application form, has also             Step 1:
days to submit their funding           been reduced. For the 2018 appli-
applications to NSFAS.                 cations, students will only be               Online applications: Go on the
                                       required to have certified copies of          NSFAS website (www.nsfas.org.za)
The partnership between the two        the following documents ready:               and click MYNSFAS Account. Take a
organisations will allow young                                                      note of all the supporting documents
people across the country to           1.Applicant’s South African ID               you will need, read the terms and
access NSFAS applications and          document/card (or an unabridged              conditions, and download the parent
submit them at NYDA local youth        birth certificate);                           consent form.
offices in all nine provinces. Victor   2.ID copies of parents/or guardian           Paper applications: Visit your provin-
Rambau – the NSFAS Head of             (Or a death certificate where
                                                                                    cial/regional NYDA centre/office
Business Enablement – said this        applicable);
                                       3.ID copies of people you live with          where you will be given a paper appli-
NYDA partnership is offering an
improved arrangement from the          in your household;                           cation form to fill in.
initial partnership the two organi-    4.Payslip/Employment letter not
sations had in 2016, for 2017          older than 3 months if you have a            Step 2:
applications.                          working parent(s).
                                                                                    Online applications: Register yourself
“Last year (2016) the NYDA             Training has been provided to the            as a user on the MYNSFAS Account,
offices only assisted young             centre workers as NSFAS increas-             in order to open a MYNSFAS account.
people to apply online using their     es efforts to improve the applica-           You will need to create a username
resources and did not get              tion experience for applicants.              and password, which you will use to
involved in the processing of          Learners who are currently in                log in to your MYNSFAS Account to
those applications. However, this      Matric, as well as other young               check application results, or update
year we will have dedicated            people who are not funded by                 your details. Please note that register-
student support workers at each        NSFAS, are encouraged to apply
                                                                                    ing for your MYNSFAS account is not
NYDA local youth office, who will       from 01 August 2017, and not wait
                                       for the last minute. Learners can            an application – you will need to
assist the learner through the
actual paper or online application,    go on the NSFAS website (ww-                 continue to the APPLY tab.
and accept the application form        w.nsfas.org.za) to register and              Paper applications: Ask the NYDA
from the applicant. So, students       apply, or visit an NYDA local youth          centre workers to explain the applica-
will be able to submit their appli-    office in their district to fill a paper       tion process to you, and read the
cations at NYDA offices” Rambau         application. Applications will close         paper application form to familiarise
said.                                  on 30 November 2017.                         yourself with it.
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                                            Issue 1 Vol 1 / July – September 2017
NSFAS 2018 APPLICATIONS NOW OPEN!
Step 3:                               them together before submit-                in your household;
                                      ting the application. The docu-            •Payslip/Employment letter not
Online applications: Once you         ments must be certified on the               older than 3 months if you have a
have registered, click the Apply      front side of the page that the             working parent(s).
tab and you will be taken to the      copy is on, and cannot be older
online 2018 NSFAS application         than 3 months since it was                 2.When you provide your
form. Read the form carefully,        certified.                                  cellphone number on the applica-
and start to fill in your particu-                                                tion form, make sure it works and
lars. Before filling in the applica-   Sign the completed application             please do not change it after-
tion form, you will need to have      form and take it to one of the             wards, as NSFAS will use it to
scanned copies of all the sup-        NSFAS student assistants at the            communicate with you during
porting documents as men-             NYDA centre/office nearest to               and after the application process.
tioned on the application form.       you. You will have to wait while           Please do not provide someone
Most important is the parent          they check that the form is                else’s cellphone number as your
consent form, which must be           correctly filled out and that all           contact number.
signed by your parents.               the documents are correct. You
                                      will receive a small acknowl-              3.DO NOT apply if you have
These supporting documents            edgement of receipt card, to               already submitted another 2018
must be attached to the applica-      which the NSFAS student                    application.
tion form and submitted togeth-       assistant will attach a bar code           DO NOT apply if you are not
er with it.                           (a duplicate bar code will also be         planning to study at a public
Don’t begin completing the            attached to your application               university or TVET college.
application until you have all the    form). Make sure you submit                DO NOT apply if you are a NSFAS
supporting documents already          your application on or before the          funded student in 2017.
scanned and with you, as you          closing date of 30 November
will not be able to save the form     2017. Applications that arrive             4.For postgraduate studies, only
for later.                            after 30 November 2017 will be             students who plan to do the
                                      disqualified. Applications with-            following postgraduate qualifica-
When you have completely filled        out the consent form will not be           tions may apply:
in the application form and           accepted.
attached all supporting docu-                                                    •B Tech – Architecture/Archi
ments, click the Submit button        IMPORTANT:                                  tectural Technology;
to submit the application, and                                                   •B Tech – Biokinetics/Biomedical
wait to receive a reference           1.Before filling in the application          Technology/Biotechnology;
number. Make sure you submit          form, you should have decided              •Postgraduate Certificate in Edu-
your application on or before the     which course you want to study              cation;
closing date of 30 November           and at which public universi-              •Postgraduate Diploma in
2017. Applications that arrive        ty/TVET college. You will need              Accounting; and
after 30 November 2017 will be        be asked to indicate these                 •LLB.
disqualified.                          choices in the application form.
                                      In addition, before you start the          Students wishing to undertake
Paper applications: Use black         online application process,                other postgraduate qualifications
ink to fill in the application form    make sure you have electronic              MUST NOT apply. These
by writing within the blocks and      copies of:                                 students will need to apply to the
with capital letters. Your parents                                               NRF when they open their appli-
will need to sign the consent         •Your South African ID docu-               cations later this year.
form. Do not cancel any text           ment/card (or an unabridged
and make sure you write out            birth certificate);
clearly. Have certified copies of      •ID copies of parents/or guard-
the listed supporting documents        ian (Or a death certificate where
with you and attach them to the        applicable);
application form by stapling          •ID copies of people you live with

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                                         Issue 1 Vol 1 / July – September 2017
NSFAS 2018 APPLICATIONS NOW OPEN!
HOW SBUX ALLOWANCES
CHANGED LIVES
Joyce Ntumane during one of the learning sessions at Motheo TVET College.
Photo: Sello Molekwa

I f it was not for the support of
  NSFAS, I would have gone into
the life of unemployment, drugs
                                                     ordinary student. She is 26 and
                                                     blind. It is a perfect spring day
                                                     when we find Joyce at the
                                                                                                reaching her dream – to
                                                                                                become a Chief Financial Officer
                                                                                                one day. The situation may be
and alcoholism – this is a frank                     Business Administration                    painful, but there’s definitely big
admission by Joyce Ntumane, a                        campus of the college, in the              dreams on this campus.
student at Motheo TVET college                       heart of Bloemfontein. She is
in the Free State province. What                     quick to inform us that she will           The National Student Financial
makes this admission send                            be completing her studies in               Aid (NSFAS) is providing finan-
shivers down your spine is the                       June 2017, after which she will            cial support to the majority of
fact that Joyce is not your                          soldier on to start the journey of         the college’s 9 000 students,
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                                                        Issue 1 Vol 1 / July – September 2017
NSFAS 2018 APPLICATIONS NOW OPEN!
was the top student in 2014 in
                                                                                                   the whole college across all
                                                                                                   faculties’' said Seithati Moahlodi
                                                                                                   at Motheo Collage.

                                                                                                   To date, she has never failed a
                                                                                                   subject even once since she
                                                                                                   started her course in 2014. She
                                                                                                   actually came to Motheo college
                                                                                                   in 2012, but she had to go
                                                                                                   through matric preliminaries on
                                                                                                   the National Vocational Certifi-
                                                                                                   cate programme. The campus
                                                                                                   is home to 130 students with
                                                                                                   disabilities, who are enrolled in a
                                                                                                   variety of courses. NSFAS pays
                                                                                                   tuition fees to these students,
                                                                                                   and also purchases assistive
                                                                                                   devices for them to allow them
                                                                                                   to study without hassles.

                                                                                                   “The support from NSFAS is a
                                                                                                   very big benefit for us, and has
                                                                                                   taken down our stress levels in
                                                                                                   a very big way,” says Susannie
                                                                                                   Odendaal – the campus man-
                                                                                                   ager, “Through NSFAS, our
                                                                                                   students have computer facili-
                                                                                                   ties and a whole range of assis-
                                                                                                   tive devices, this support is a
                                                                                                   reason for the academic good
                                                                                                   performance of our students. As
                                                                                                   we speak, there is a hundred
Motheo TVET College has learning facilities for visually impaired students.                        percent pass rate in the disabili-
Photo: Sello Molekwa
                                                                                                   ties group,” Odendaal continues.

                                                                                                   The community of Botshabelo
who mainly come from impov-                             children in my family. I do not
                                                                                                   – where Joyce comes from – is
erished backgrounds. Joyce is                           have a father and my mother is
                                                                                                   experiencing its worst spell of
one of them. “NSFAS is paying                           unemployed and unwell, we live
                                                                                                   youth drug abuse, alcoholism,
my tuition fees, accommodation                          with my two grandparents who
                                                                                                   unemployment and crime, and
and travelling costs, and meal                          are pensioners, and my aunt,
                                                                                                   this is where she believes she
expenses too,” she says as we                           who is also unemployed. I am
                                                                                                   would be, had it not been for the
start the interview in a small                          the only one with any level of
                                                                                                   support she received from
office in the college’s adminis-                         education in my family.”
                                                                                                   NSFAS.
tration block. “I started my                                                                       “I do not see any other way,” but
primary school at a school for                          Joyce is studying Human
                                                                                                   with the help of NSFAS, she
learners with disabilities in                           Resources Management, and
                                                                                                   wants to reach for her dreams
Thaba Nchu and went to a high                           was the top student in 2014 in
                                                                                                   and come back to her commu-
school for learners with special                        the whole college across all
                                                                                                   nity to encourage young people
needs, also in Thaba Nchu,                              faculties.
                                                                                                   to have interest in education.
where I matriculated in 2012,”                          ''Joyce is studying Human
she says, “I am the first of two                         Resources Management, and

                                                                               8
                                                           Issue 1 Vol 1 / July – September 2017
Student-Centred Model

                                                                                                             -

INTO A NEW FUNDING ERA
UNDERSTANDING THE STUDENT CENTRED MODEL

2017
                       is the year   improved accuracy in reporting,           2014 academic registration
                       in which      and to ensure that the right              period where students were able
                       the Nation-   amount is paid to the right               to apply for funding to finance
al Student Financial Aid Scheme      student at the right time. In             their studies; applications were
(NSFAS) is rolling out the           addition, the model will benefit           administered directly by the
Student-Centred Model on a full      the student with a direct link to         NSFAS Head Office. The new
scale for students at all public     NSFAS, quicker processing of              model is part of the recommen-
universities and TVET                application, and quicker                  dations made in the Report of
colleges.The model, which            processing and payment of                 the 2010 Ministerial Review
initially commenced with a pilot     registration fees and tuition fees        Committee on NSFAS.
implementation in 2014, will         to the institution. Also, a student
                                                                               The Student-Centred Model was
allow NSFAS to establish a           will only need to apply once and
                                                                               recommended by the Ministerial
direct relationship with the         be funded for the entire course
                                                                               Review Committee that was
students it provides financial        of study, provided they pass
                                                                               appointed by Minister of Higher
support to at public universities    their studies within designated
                                                                               Education and Training, Dr.
and colleges, as they will apply     time.
                                                                               Blade Nzimande in 2010, to
for funding directly to NSFAS.
                                     The online applications that              review the ways in which NSFAS
As announced by NSFAS previ-         opened in August for the 2017             was operating, and make recom-
ously, the aim of this system is     academic year, is the first step           mendations where changes
to provide an improved online        into the future. In 2012, a New           should be introduced. The model
end-to-end capability allowing       Student-Centred model was                 was piloted with approximately
faster process of applications,      designed for piloting during the          15% of the NSFAS funded
                                                          10
                                       Issue 1 Vol 1 / July – September 2017
student population in the 2014/2015
                                                          financial year. During 2014 and 2015 a
                                                          total of 11 pilot institutions partook in
                                                          the New Student Centred Model, 2016
                                                          there was 12 additional TVET Colleges
                                                          added as the Phase 2 Strategy.
                                                           “The Review Committee identified the
                                                          means-test as an area which needed
                                                          review and revision, and proposed
                                                          alternative proxies for identifying
                                                          which students are the neediest, and
                                                          deserve differentiated financial aid
                                                          support. More recently, the need to
                                                          differentiate students from low-in-
                                                          come or no-income families, from
                                                          students in the “missing middle” has
                                                          been recognised as an element for
                                                          further review as NSFAS rolls-out the
                                                          student-centred model” said Minister
                                                          of Higher Education and Training, Dr
                                                          Blade Nzimande.
                                                          The new model allows students to
                                                          apply directly to NSFAS for financial
                                                          assistance and not through institu-
                                                          tions of higher learning, as was previ-
                                                          ously the case.

                                                          The system allows a direct relation-
                                                          ship between NSFAS and the student
                                                          from the phase of first year registra-
                                                          tion, until the student graduates.Board
                                                          chairperson Mr Sizwe Nxasana
                                                          believes that NSFAS’ mandate is
                                                          simple and achievable –       to provide
                                                          more benefit to the students,“I believe
                                                          that through guidance from the Board,
                                                          NSFAS will continue to improve the
                                                          efficiencies of its operations with
                                                          particular focus on improving the
                                                          service to students and tertiary institu-
                                                          tions. Measures to improve sound
                                                          corporate governance are being imple-
                                                          mented to improve the execution of
                                                          the NSFAS mandate” he said.

Photo: Supplied

                                     11
                  Issue 1 Vol 1 / July – September 2017
INSIDE THE NSFAS CONTACT CENTRE

INSIDE
NSFAS
CONTACT
CENTRE
NSFAS Contact Centre staff taking calls during the 2017 applications period.
Photos: Sibusisi Ningi

I t is a hive of activity at the
  NSFAS Contact Centre as we
walk in on a rainy summer morn-
                                                      Head of NSFAS contact centre –
                                                      says sometimes the number of
                                                      calls from students across the
                                                                                                 at the country’s 26 public univer-
                                                                                                 sities and 50 TVET colleges.
                                                                                                 The new era brought with it
ing in Wynberg, Cape Town.                            country hits 300 per hour, quite a         increased call traffic, which
More than 50 staffers are oper-                       daunting task. Just recently, the          meant more resources and
ating calls in all South African                      arrival of the Student-Centred             improved quality of service for
languages on their work                               Model meant that NSFAS took                the contact centre, but one of
stations. You can barely hear                         funding applications directly              the centre’s managers – Zaib
yourself think. Glenn Muller –                        from students wishing to study             Johnson, who – says the new

                                                                            12
                                                         Issue 1 Vol 1 / July – September 2017
era ushered new energy in the
team, “It’s an exciting time to be
working in the contact centre. I
feel inspired by what NSFAS
aims to do for our students,
motivated by the team’s energy,
and consistently driven by the
contact centre’s eagerness to
assist”, she said. Johnson, who
oversees inbound calls as well
as managing the internal recov-
eries team, added that good
customer service is the founda-
tion of their work, “that is why
we have ensured that the
agents are well trained and
willing to go an extra mile to
ensure that students are satis-
fied”.

NSFAS is responsible for provid-
                                     on a daily basis and the Contact           tive that we use the NSFAS
ing loans and bursaries to
                                     Centre agents are always                   values as the base of our inter-
eligible students at all public
                                     expected to express to show                action with students”, said
universities and TVET colleges
                                     professionalism, “Each situation           Johnson. The NSFAS contact
in South Africa. Students call in
                                     is different and therefore the             centre opens six days a week
to enquire on applications,
                                     approach taken would be differ-            from Mondays to Saturdays,
applications results, sBux allow-
                                     ent; however at the core of my             operating from 08:30 to 17:00
ances, appeals, repayments,
                                     approach I believe it’s impera-            on weekdays and 08:30 till
account balances etc. Currently
                                                                                16:30 on Saturdays.
the NSFAS contact centre
consists of 96 agents, 50 which
are temporarily on contract and
six recoveries agents that speak
all the eleven official South
African languages.

The NSFAS contact centre is
divided in three units, the unit
that deals with day to day
incoming calls; the unit that
makes outbound calls to debt-
ors for repayments; and the
back office that deals with
written enquiries and replying to
emails. “It gives me extreme joy
when we act as a conduit in
providing a quality service
experience to students. We
realise that we exist because of
the student and our purpose will
always be to strive to put the
student first”, said Glenn Muller.

Thousands of calls are received
                                                           13
                                        Issue 1 Vol 1 / July – September 2017
LIST OF INSTITUTIONS THAT PROVIDE FUNDING TO NSFAS

SECTOR EDUCATION AND TRAINING AUTHORITIES (SETAS)

                                15
             Issue 1 Vol 1 / July – September 2017
Khanya Xhongo successfully applied for NSFAS financial assistance for 2017.
Photo: Supplied

2017 NSFAS BENEFICIARIES
TELL THEIR TALES
                                                                              Khanya Xhongo

                 I passed my
                                                                    18          year old Khanya Xhongo was one of the 2016 best
                                                                                matric achievers in the Western Cape. She received
                                                                     six distinctions, and was included in the Western Cape Edu-
                                                                     cation Department 2016 National Senior Certificate Merit
                Matric through                                       List. “I first heard about NSFAS on television and decided to
                                                                     apply for financial aid using my cellphone”.
                 commitment
                                                                      Her NSFAS application was successful and Khanya is now
                     and                                             studying her first year in Analytics at the University of Cape
                                                                     Town. “It feels good to be funded by NSFAS, because it has
                  dedication”                                        always been my dream to go to university” she said. When
                                                                     she completes her studies, Khanya plans to become an Actu-
                                                                     ary. #iGotMyNSFAS

                                                                              16
                                                           Issue 1 Vol 1 / July – September 2017
‘supply new image'

   Khanya Ndzuta                                                  Aphiwe Mrawushe
               “One day                                                          “Now that I’m
             I would like                                                             in the
            to become a                                                             system,
                 Micro                                                             the money
              Biologist”                                                          follows me”

K   hanya Ndzuta is studying BSC Molecular
    Biology and Biotechnology at the University
of Stellenbosch. She heard about NSFAS
                                                                   M     eet Aphiwe Mrawushe, a NSFAS funded
                                                                         student from Matateile in the Eastern
                                                                   Cape. Aphiwe matriculated in 2016 at Masi-
through her university and also through her                        bambane Secondary School and is now study-
brother, who is a NSFAS beneficiary studying at                     ing her first year in BSC Biodiversity and Con-
the University of the Western Cape.                                servation Biology at the University of the West-
                                                                   ern Cape.
“I applied for NSFAS financial aid online and got a
confirmation from UCT that I have been                              She applied for NSFAS financial aid online
approved for funding”, because the money now                       during the application period in January 2017,
follows the student, Khanya decided to go and                      and she received an SMS confirming that her
study at the University of Stellenbosch instead. “I                funding was approved. “I am pleased with the
am happy that I do not have to apply every year                    fact that I do not have to apply every year for
for NSFAS funding”. Khanya’s plan is to become                     NSFAS funding under the new Student Centred
a micro biologist. #iGotMyNSFAS                                    Model”. #iGotMyNSFAS

                                                            17
                                         Issue 1 Vol 1 / July – September 2017
KEEPING RECOVERIES
UP FOR A NOBLE CAUSE
REASONS WHY YOU MUST PAY YOUR NSFAS LOAN

By Christine Skoti

I  t is a noble cause, but perhaps
   one that not many students
see that way. NSFAS is not a loan
                                      funding, and second is the money
                                      collected from former students.
                                      While there are former NSFAS
scheme that makes profits from         beneficiaries who have fully paid
loan recoveries. Unlike traditional   their student loans and others
lending entities such as banks        who continue to make repay-                anticipated level of collections,
and other financial services           ments faithfully, there is still a         and the fact that as a result of
providers, NSFAS collects what is     large number who are earning an            fewer than anticipated debtors
owed by a former student in order     income but do not make any                 making payments, a number of
to lend to another who has a          repayments at all. In the fifteen           debtors continued not to pay,”
similar need. Provided this cycle     years between 2002 and 2016,               said Chief Financial Officer, Mr
goes uninterrupted, NSFAS does        NSFAS disbursed funding to the             Lerato Nage.
not take a cent from the process.     tune of R000 000 and has been
That is the purpose and reason        able to recover a total of more            Since the launch of the recoveries
for NSFAS to collect repayments       than R5 billion in the same period,        campaign in October 2015 until
from former students who are          leaving a shortfall of R000 000.           end of February 2017, NSFAS
now gainfully employed or                                                        collected more than R393 million
running businesses.                   In order to promote the culture of         in loan repayments. R110 million
                                      repayments amongst the former              of this amount was from payers
In recent decades, leaving many       beneficiaries, NSFAS launched a             who only started making monthly
disadvantaged students who            recoveries campaign in October             payments after the start of the
want to study further in limbo, as    2015, in which a repayments                campaign. In the same period
they are unable to afford higher      publicity campaign was stared              NSFAS also collected more than
education fees. In 2016, govern-      and rolled over to 2016. This              R2 Million in account settlements
ment allocated R10 billion for        campaign was started after                 from 38 debtors, with three of
NSFAS to fund needy students          NSFAS noticed a decline in                 them making a settlement of over
for that academic year, and then      repayments compared to previ-              R100 000 each.
allocated R15 billion in 2017 – a     ous years. For instance, in 2012
staggering increase of R5 billion     NSFAS collected more than R538              This group of beneficiaries made
from year to year. However, the       million in loan repayments, recov-         individual payments that ranged
cost of higher education is such      ered more than R530 million in             from R27 607 to R125 434. More
that NSFAS was only able to fund      2013, and collected more than              than 25 123 NSFAS beneficiaries
405 000 students at universities      R338 million in 2014. However, in          who never repaid their loans since
and TVET colleges in 2016 from        2015 the collection declined to            gaining employment, came
the R10 billion.                      just more than R247 million, less          forward to repay their loans.
                                      than half the collected amount
This means that in addition to        three years before.
government’s funding, NSFAS           As at 31 March 2016, the entity
needs other streams of fund           recorded a loan book with a
raising in order to increase its      cumulative nominal value of
                                                                                 Debtors who need to initiate repayments or
funding pool. There are two, first     R24.2 billion and a fair value of           have enquires are encouraged to contact
is the independent funders from       R7.2 billion. “This was primarily                          NSFAS on
whom NSFAS sources additional         due to the significantly lower than        recoveries@nsfas.org.za or call 0860067327.

                                                           18
                                        Issue 1 Vol 1 / July – September 2017
WHY YOU MUST SIGN YOUR LAF OR SOP

H    igher education students       that the student has not accept-          Credit Act 34 of 2005, that prior
     who are entering public        ed, or has rejected the financial          to entering into any credit
universities or TVET colleges for   support and expects it not to be          agreement with a consumer, we
the first time, may not under-       processed. This literally means           must conduct a detailed finan-
stand actual reasons why it is      when an agreement form or                 cial assessment on behalf of
important to sign their NSFAS       schedule or particular has not            the client. “Now that we have
documents such as the loan          been signed, funding allowanc-            done that, we are appealing to
agreement forms (LAFs) at           es will not be processed.                 the students to do their part and
universities or schedules of                                                  sign the agreements for their
particulars (SOPs) at technical     In April, there were about 63             own benefit. No credit agree-
and vocational education and        000 students who had not yet              ment can be concluded without
training     (TVET)     colleges.   signed their LAFs and SOPs,               the signing of the agreement
Following the approval of more      and this prompted NSFAS to                form and acceptance of the
than 450 000 students for           issue a public call for these             terms and conditions thereof,”
financial support for the 2017       students to come forward. “We             spokesperson Kagisho Mamab-
academic year by NSFAS, a           call on the 63 558 students,              olo said.
common challenge was the            who have not yet signed their
slow pace of signing LAFs and       LAFs and Schedule of Particu-             To sign a LAF/SOP, a student
SOPs.                               lars (SOP), to do so at their             can simply visit the NSFAS web-
                                    respective universities and               site ww.nsfas.org.za, click on
When a student does not sign        Technical and Vocational Edu-             the SIGN YOUR LAF/SOP Link,
their loan agreement form, it       cation and Training (TVET)                and then enter an ID number
invalidates the student’s fund-     colleges as soon as possible, or          into the search engine. The
ing because the signed loan         before 31 May 2017,” NSFAS                details will appear on the
agreement forms is a legal con-     said in a statement then.                 screen.
firmation that the student has       “No loan advance will be made
accepted the approved financial      unless the Loan Agreement has
support from NSFAS. Not sign-       been signed. It is our responsi-
ing the agreement form is a sign    bility, as stated in the National

                                                         20
                                      Issue 1 Vol 1 / July – September 2017
HIGHER EDUCATION DEPARTMENT TO INVEST R6.9BN
         IN INFRASTRUCTURE IN 2017/18

T   he Department of Higher
    Education and Training
(DHET) will invest R6.9-billion
                                  “R2.1-billion will go towards
                                  studentaccommodation;
                                  R1.47-billion towards the
                                                                            was the inadequate funding of
                                                                            the TVET college sector.
                                                                            “There can be no radical eco-
on major new infrastructure       refurbishment of current infra-           nomic transformation without
developments at local universi-   structureand backlog mainte-              investment into TVET colleges.
ties and technical and voca-      nance; R2.9-billion towards               They need to absorb the
tional education and training     refurbishing buildings at Sol             millions of youths sitting at
(TVET) colleges in the 2017/18    Plaatje University[, in the North-        home and they need to address
financial year.                    ern Cape]; and R248-million will          the skills shortages the country
                                  be allocated to historically              is facing,” he said.
Addressing a media briefing        disadvantaged universities,” he
ahead of the department’s         said.                                     Nzimande pointed out that
budget vote on 16 May 2017 in     Nzimande added that a further             studies have shown that 79%
Parliament, Higher Education      R300-million had been budget-             of TVET graduates find employ-
and Training Minister Dr Blade    ed for priority projects identi-          ment. ((Source: Business Day,
Nzimande said infrastructure      fied by universities.He high-              17 May 2017).
investment was a major focus      lighted that the biggest chal-
point for the department.         lenge currently facing the DHET

                                                       21
                                    Issue 1 Vol 1 / July – September 2017
Serving the
  community
   NTOMBI DUBE
A     young girl in rural Bethle-
      hem – east of the Free
State province – is taken by an
                                    physiotherapist. She has never
                                    heard of that name before,
                                    surely no one in her whole
                                                                              afford her tuition fees for first
                                                                              year – so pricey was the course.
                                                                              When it became evident that her
aunt’s friend to a physiothera-     community has. That childhood             mother was not going to keep
pist’s room. Not a planned visit    visit planted a seed in little            up for year number two,
at all. While the adult spoke to    Ntombizodwa’s mind right up to            Ntombizodwa lied in her bed as
the physiotherapist, the poverty    her own adult years.                      reality began to sink in that she
stricken girl’s bright eyes are                                               was facing a drop out situation.
gazing around the practice          When she went to the university           It worked on her nerves,
room. She is blown away by          of Pretoria in 2011, she enrolled         because she was doing well in
everything, from the door knob      to study physiotherapy, “There            her studies. In previous weeks a
to the artwork on the walls and     were many of us wanting to do             friend had randomly spoken
even the gloss magazines            the course, but they took us              about something called NSFAS.
spread out on the coffee table.     through acceptance tests and              The conversation didn’t go
She is blown away by even the       only fifty of us made it, because          anywhere then. But hard times
coffee table itself. But most of    that is the university’s intake           brought the name back to
all, she is blown away by the       limit for each year for that              memory. “I decided to go to the
professional adult person she is    course,”. Her mother – on a               office where NSFAS was taking
witnessing before her eyes. A       teacher’s salary – could only             applications,” she says, “I was so

                                                         22
                                      Issue 1 Vol 1 / July – September 2017
depressed when I got there to
find such a long queue of people,
I almost lost hope, but didn’t” she
continues, “I applied and left like
others”.

Many weeks later, feedback
arrived. “I was lying in my bed
that day, thinking what was
going to happen to me, when an
SMS arrived from NSFAS, con-
firming that my application had
been successful. I jumped out of
bed, I was more than excited! I
got on the phone to call my
mom and tell her – because she
too was anxious, it is a moment
that changed my life”. We are at
the Hospital in Tshwane, to meet
Ntombizodwa Dube – a young
physiotherapist who is serving
the community and thriving in
her medical career so much that        Ntombi Dube demonstrates part of her work
she is venturing into paediatric       Photo: Molatelo Mokumo

speciality.                                                                        bones, arthritis, epilepsy, cere-
                                       many things. There is a lot of
                                       medical education needed in                 bral palsy, torn muscles,
“I have always wanted a career                                                     children’s burns, premature
that could allow me to work with       our poor communities and I am
                                       happy to be doing that. I do not            new-borns, the list goes on. A
people. I am very happy with my                                                    huge responsibility for a 28 year
work here at the Hospital              just treat patients and refer
                                       them, I speak to them on a                  old physiotherapist who only
because there is a lot of educa-                                                   graduated in 2014. Ntombizod-
tion that our people need. I           personal level, in their language,
                                       and you will be amazed how                  wa is married to an engineer,
educate my patients about the                                                      who is also a NSFAS beneficiary.
causes of their health problems,       well they react after you have
and how they can help them-            explained to them something
                                       they didn’t understand,” she                The NSFAS supported family
selves in the process of healing.                                                  has one kid and stays in Pretoria.
                                       says, “I could be working at a
                                       private or academic hospital,               She has one advice for current
                                       but there are many specialists              NSFAS supported students,
         “I paid back                  there already, the places where             “Please pay back your loan as
                                       medical specialists are needed              soon as you are working,
           my NSFAS                                                                because that money is needed
                                       is here, in government hospitals
       loan and settled                where poor people come,”. On a              to help another student who is in
                                       normal day, Ntombizodwa sees                the same situation you were in,”
           assoon as                                                               she says, “I paid back my NSFAS
                                       close to twenty patients, “The
          I could, and                 busiest time is in the morning,”            loan and settled as soon as I
                                                                                   could, and I am proud of that,
           I am proud                  and that list includes babies and
                                       children.                                   because I understand the kind of
             of that’’                                                             work the money does in the lives
                                       The hospital only has two                   of other disadvantaged young
                                       physiotherapists, including her.            people out there”.

It is very sad to find out how little   Some of the patients she treats
knowledge people have about so         are victims of stroke, fractured

                                                             23
                                          Issue 1 Vol 1 / July – September 2017
DEFINING A
        QUINTILE 1 SCHOOL

Photo: Sibusiso Ningi

 A   s part of its applications
     requirements NSFAS
prioritises learners who come
                                      3? In simple terms, quintiles
                                      refer to the different levels of
                                      poverty in schools. In order to
                                                                                School Funding in 1998.
                                                                                Quintile 1 refers to a group of
                                                                                schools in each province that
from Quintile 1-3 schools. These      allow poor children free basic            caters for the poorest 20% of
are schools that are situated in      education, government classi-             learners. Quintile 2 schools cater
disadvantaged areas In 2016           fied schools in five quintiles, with        for the next poorest 20% of
after opening for applications for    quintile 1 schools catering for           schools, quantile 3 caters for the
2017 funding, NSFAS                   the poorest of the poor learners          third poorest group of learners,
announced a list of require-          on one side, and quintile 5               and so on. In 2007 government
ments that qualify students to        schools catering for the least            classified quintile 1 and quintile
apply for NSFAS financial sup-         poorest or richest of the learners        2 schools as no fee schools, and
port. One of the requirements         in the five categories.                    this classification was expanded
was that learners from quintile                                                 to included quintile 3 schools in
1, quintile 2 and quintile 3          Quintiles 2 – 4 then differ in            2010. The number of learners
schools would fall in the priori-     levels as such. The quintile              accommodated in no fee
tized groups of learners to be        system was introduced through             schools increased by more than
considered for funding. What is       the publication of the National           70% from approximately 5.2
quintile 1, quintile 2 and quintile   Norms and Standards for                   million learners in 2007 to about
                                                           24
                                        Issue 1 Vol 1 / July – September 2017
Xolani Gobelo of NSFAS addressing disadvantaged students during an outreach campaign.

9.2 million learners in 2015.                      2013 were just less than 3                  Norms and Standards for
Between 2010 and 2015, more                        million. In 2014 and 2015 the               School Funding (NNSSF) deter-
than 1 000 schools nationally                      number increased to more than               mines that Provincial Education
were reclassified into quintiles                    3 million.                                  Departments (PEDs) must
1-3 from quintiles 4 and 5;                                                                    annually, subject to the availabil-
allocations to no fee schools                      In quintile 2 schools, there were           ity of new data which is suffi-
were equalized at the level of                     2, 749. 382 learners in 2013 and            ciently reliable, consider review-
quintile 1 as from 2010. “The                      just under 3 million in 2015. In            ing the poverty scores of
quintile system was introduced                     each of these three school                  schools and/or the poverty
through the publication of the                     years, quintile 3 schools had the           ranking of a school and make
National Norms and Standards                       most numbers of learners of all             the necessary adjustments to
for School Funding in 1998”                        five quintiles. Quintile 5 schools,          effect equity.
Minister of Basic Education, Mrs                   where learners pay school fees
Angie Motshekga said in Octo-                      and all other related learning              In addition to these annual
ber 2015. Poorer quintiles have                    activities, there were only about           assessments by PEDs, the
higher targets than the less poor                  one and a half million learners in          Department of Basic Education
quintiles.                                         each of the three years indicated           will continuously monitor the
                                                   above.                                      implementation of the funding
According to the Department of                                                                 policy and its impact on schools
Basic Education’s parliamentary                    In her reply to a parliamentary             through surveys as well as
data of October 2015, learners                     question in October 2015,                   periodic reviews of the funding
who were enrolled in quintile 1                    Minister Motshekga said para-               system.
schools across the country in                      graph 107 of the National

                                                                          25
                                                       Issue 1 Vol 1 / July – September 2017
Photo cred: Sello Molekwa

Participants speaking during the TVET communications forum in April 2017.
Photo: Sello Molekwa

COMMUNICATORS’ FORUM STEAMS AHEAD
By Sello Molekwa

T    he Communicators Forum
     is a platform where com-
munication managers and
                                                     ly rolled out by NSFAS.
                                                     Starting with communicators
                                                     from universities on Monday,
                                                                                                  A total of 23 universities out of
                                                                                                 26 attended the forum, which
                                                                                                 was facilitated by NSFAS. The
spokespersons from all 26                            22 April, the induction touched             second day saw 47 TVET
public universities, 50 TVET                         on important issues such as                 colleges out of 50 attend the
colleges, National Student                           the central processing of fund-             most interactive session of the
Financial Aid Scheme (NSFAS),                        ing applications by NSFAS; the              two. TVET college communica-
and Universities South Africa                        means test evaluation of such               tors raised challenges experi-
(Usaf) come together to                              applications to assess the                  enced around the signing of
discuss issues of common                             eligibility of applicants; the              Schedules of Particulars
interests for the improvement                        communication processes                     (SOPs).
of institutional communication                       between NSFAS and students;
in the higher education sector.                      and the disbursement mecha-                 “We have not had the forum in
                                                     nisms of allowances by NSFAS.               a long time and we thought
The last gathering of the forum                                                                  that it was important to come
– which took place at Birch-                         The latter also highlighted                 together now and strengthen
wood hotel in Johannesburg                           students’ responsibilities in as            the partnership again,”said
was held from 22 – 23 April as                       far as loan agreement forms                 NSFAS spokesperson, Kagisho
an induction on the new                              are concerned.                              Mamabolo.
student-centred model current-

                                                                          26
                                                       Issue 1 Vol 1 / July – September 2017
/centre below:

                         27
      Issue 1 Vol 1 / July – September 2017
LIST OF NSFAS FUNDED UNIVERSITIES
   University of South Africa (UNISA)                  Nelson Mandela Metropolitan University (NMMU)

   University of KwaZulu Natal (UKZN)                               North West University (NWU)

       University of Pretoria (UP)                                          Rhodes University

     University of Free State (UFS)                              Sefako Makgato University (SMU)

       University of Limpopo (UL)                                       Sol Plaatje University (SPU)

     University of Venda (UNIVEN)                                         Stellenbosch University

   University of Western Cape (UWC)                                Walter Sisulu University (WSU)

   University of Witwatersrand (WITS)                   Cape Peninsula University of Technology (CPUT)

       University of Mpumalanga                             Tshwane University of Technology (TUT)

      University of Fort Hare (UFH)                           Durban University of Technology (DUT)

     University of Cape Town (UCT)                             Vaal University of Technology (VUT)

    University of Johannesburg (UJ)                       Mangosuthu University of Technology (MUT)

    University of Zululand (UNIZULU)                          Central University of Technology (CUT)

                                                   28
                                Issue 1 Vol 1 / July – September 2017
LIST OF NSFAS FUNDED TVET COLLEGES
        Buffalo City TVET College                                             South Cape TVET College

    East Cape Midlands TVET College                                           West Coast TVET College

          Ikhala TVET College                                             Northern Cape Rural TVET College

          Ingwe TVET College                                              Northern Cape Urban TVET College

        King Hintsa TVET College                                            Flavius Mareka TVET College

  King Sabatha Dalindyebo TVET College                                        Goldsfields TVET College

         Lovedale TVET College                                                  Maluti TVET College

       Port Elizabeth TVET College                                              Motheo TVET College

          Boland TVET College                                                Coastal KZN TVET College

         College of Cape Town                                                  Elangeni TVET College

         False Bay TVET College                                                 Esayidi TVET College

         Northlink TVET College                                                 Majuba TVET College

                                                     29
                                  Issue 1 Vol 1 / July – September 2017
LIST OF NSFAS FUNDED TVET COLLEGES
        Mnambithi TVET College                                            Tshwane North TVET College

       Mthashana TVET College                                             Tshwane South TVET College

         Thekwini TVET College                                              Western College for TVET

         Umfolozi TVET College                                               Ehlanzeni TVET College

      Umgugundlovu TVET College                                            Gert Sibande TVET College

           Orbit TVET College                                                Nkangala TVET College

         Taletso TVET College                                                Capricorn TVET College

         Vuselela TVET College                                               Lephalale TVET College

   Central Johannesburg TVET College                                          Letaba TVET College

      Ekurhuleni East TVET College                                       Mopani South East TVET College

     Ekurhuleni West TVET College                                           Sekhukhune TVET College

        Sedibeng TVET College                                                Vhembe TVET College

   South West Gauteng TVET College                                          Waterberg TVET College

                                                    30
                                 Issue 1 Vol 1 / July – September 2017
Account Enquiries
For queries regarding accounts:

Tel No.: 0860 067 327 | mail: accounts@nsfas.org.za

Payment and Balance Enquiries
For queries regarding payments and balances
Tel No.: 0860 067 327 | Email: recoveries@nsfas.org.za

Student Enquiries
For all other queries regarding students

Tel No.: 0860 067 327 | Email: info@nsfas.org.za

Postal Address

Students, University and TVET College documents

Private Bag X4, Plumstead 7801, South Africa
Tel No: 021 763 3200 | Email: media@nsfas.org.za
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