Player Handbook - USTA.com

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Player Handbook - USTA.com
OPEN

          AUGUST 26 – SEPTEMBER 9

2013       US Open
           Tennis Championships
P l ay e r H a n d b o o k
Player Handbook - USTA.com
II |                                                                                                                                                             Contents | 1
                         On behalf of the United States Tennis Association, it is
                         our pleasure to welcome you to New York and the 2013
                         US Open. The USTA appreciates your continued support
                         of this tournament, and all of us involved in this event         General Information....................................................................... 2 – 7
  are committed to making your US Open experience enjoyable and memorable.
  This year, we’re especially pleased to announce a series of enhancements and
  improvements that should make the 2013 US Open your best ever.                          Tournament Telephone Numbers................................................8 – 9
  Topping that list is a record $8.1 million increase in player prize money, which
  will bring total player compensation to a record $34.3 million. As you are likely       General Player Information.......................................................10 – 37
  aware, the USTA has made a commitment to increase that prize money package
  to $50 million by 2017. Again this year, the top three men and top three women
  finishers in the Emirates Airline US Open Series will be competing here for bonus       Qualifying Player Information.......................................................... 38
  prize money, with both men’s and women’s first-place Series finishers playing for
  a $1 million bonus if they can also capture the US Open Singles title.                  Junior Player Information..........................................................39 – 41
  Additionally, main draw player per diem has been increased to $300 a day
  through the day of your final competition—plus three days, while daily meal
  allowance for all qualifying and main draw players has been increased to $50.           Wheelchair Player Information........................................................ 42
  We appreciate feedback that we have received from the players and are pleased
  to announce several other enhancements that will make your experience easier            Stadium Seating Charts..................................................................... 43
  and more enjoyable. Player Dining has been expanded and enhanced, offering
  easier access and a greater variety of healthy dining choices. Player Dining this
  year will be restricted exclusively to players and their teams from 11am-3 pm
                                                                                          Player Transportation Map......................................................44 – 45
  daily. Based on your feedback, the fitness center in Arthur Ashe Stadium has
  added a PowerPlate machine and a more comfortable athletic surface, and the             USTA Billie Jean King National
  Player Transportation fleet has been increased by 20 percent. In addition, we
                                                                                          Tennis Center Grounds Map...................................................46 – 47
  restructured our court resurfacing schedule prior to this year’s tournament, so
  that you’ll find more uniformity in each of our 32 tournament and practice courts.
  The US Open “Players Only” page (usopen.org/playersonly) features easier                Arthur Ashe Stadium Map........................................................48 – 51
  navigation and improved features. All important tournament information,
  including the Official Order of Play will be available on this site, and players will
                                                                                          Chase Center Map..................................................................... 52 – 53
  receive their Players Only username and PIN when they pick up their credentials
  from Player Registration.
  For the last several years, the US Open has provided players with a
  complimentary match DVD for all televised singles matches played in Arthur
  Ashe Stadium, Louis Armstrong Stadium, Grandstand and Courts 11, 13 and 17.
  We are pleased to announce this service is being expanded in 2013 to include all
  televised doubles matches played on these courts, and as an added bonus, we
  will now also supply this match footage to players on complimentary flash drives.
  As you are aware, the US Open has added an additional day to its schedule for
  2013, which will impact all five main draw events. The mixed doubles final is now
  scheduled for Friday, September 6th; the women’s doubles final for Saturday,
  7th; the men’s doubles and women’s singles final for Sunday, 8th; and the men’s
  singles final on Monday, 9th. The US Open Junior Championships and the US
  Open Wheelchair Competition are not impacted by the schedule change—both
  will end on Sunday, September 8th. This year also marks the return of the US
  Open Wheelchair Tennis Competition and an enhanced Champions’ Invitational.
  All of us at the USTA want your time in New York to be the highlight of your year,
  and we are committed to making that happen. Wherever you go at this facility,
  we want you to be wowed. Should you have any questions or concerns during
  your time here with us, the personnel at the Player Services Desk will do their
  best to assist you.

  Again, welcome to the 2013 US Open. Play well—and enjoy your US Open
  experience.

          Dave Haggerty                      David Brewer
          USTA Chairman,                     US Open
          CEO and President                  Tournament Director

usopen.org                                                                                                                                                 usopen.org
Player Handbook - USTA.com
2 | General Information                                                                                   General Information | 3

  2013 US Open Tournament Management                                     Match Play
                                                                         Best of five tie-break sets
  Tournament Director
                                                                         Men’s Championship Singles
  David Brewer
                                                                         Best of three tie-break sets
  USTA Billie Jean King National Tennis Center,
                                                                         Women’s Championship Singles and Doubles
  Chief Operating Officer
                                                                         Men’s Championship Doubles
  Daniel Zausner
                                                                         Men’s Qualifying Singles
  Tournament Manager                                                     Women’s Qualifying Singles
  F. Skip Gilbert                                                        Junior Boys’ Championship Singles
  Referee                                                                Junior Girls’ Championship Singles
  Brian Earley                                                           Junior Boys’ Qualifying Singles
                                                                         Junior Girls’ Qualifying Singles
  Chief of Umpires                                                       Wheelchair Competition Men’s Singles and Doubles
  Rich Kaufman                                                           Wheelchair Competition Women’s Singles and Doubles
  Corporate Communications, Managing Director                            Wheelchair Competition Quad Singles and Doubles
  Chris Widmaier                                                         Two tie-break sets, no-ad scoring, with match
                                                                         tie-break (10 point) in lieu of a third set
  Rules and Regulations                                                  Mixed Doubles
  The Rules of Tennis and the Rules, Regulations and Code of the Grand   Junior Boys’ Championship Doubles
  Slam Committee govern Men’s and Women’s Singles, Doubles and           Junior Girls’ Championship Doubles
  Mixed Doubles play. Junior and Wheelchair events are governed by       Champions Invitational
  the Rules, Regulations and Code of Conduct adopted and published
  by the International Tennis Federation (ITF) and require separate      Surface
  entry forms. The US Open Champions Invitational competition is         The 2013 US Open is played on hard courts (DecoTurf II).
  governed by the Rules of Tennis and USTA Tournament Regulations,
                                                                         Balls
  and participation is by invitation only.
                                                                         The Wilson US Open ball is the official ball of the US Open. Both Extra
                                                                         Duty and Regular Duty balls are used. Ball changes will occur after seven
                                                                         and nine games. Six balls will be in play at all times.
                                                                         Extra Duty is used in:
                                                                         Men’s Competitions
                                                                         Junior Boys’ Competitions
                                                                         Men’s Wheelchair Competitions
                                                                         Regular Duty is used in:
                                                                         Women’s Competitions
                                                                         Mixed Doubles
                                                                         Junior Girls’ Competitions
                                                                         Women’s and Quad Wheelchair Competitions
                                                                         Champions Invitational

usopen.org                                                                                                                 usopen.org
Player Handbook - USTA.com
4 | General Information                                                                                              General Information | 5

  CERTAIN CONDITIONS OF ENTRY AND IMPORTANT                                      (3)	2013 US Open Player Guest Credentials and player tickets,
  RULES AND OBLIGATIONS APPLYING TO PLAYERS                                           if available, may only be used for legitimate player guests
                                                                                      (no resale or transfer by player guest), and player may not receive any
  Anti-Doping
                                                                                      direct financial or other benefit as consideration. The USTA will hold
  (1)	All players may be required to undergo drug testing imposed upon
                                                                                      each player responsible for any sale, purchase or transfer of his/her
       the 2013 US Open by authorities outside its control and/or the
                                                                                      2013 US Open Coach/Trainer/Player Guest Credentials and/or player
       governing bodies of the sport, and shall comply fully with the Tennis
                                                                                      tickets under the Grand Slam Code of Conduct and may also revoke
       Anti-Doping Program;
                                                                                      Coach/Trainer/Guest Credentials and/or player ticket privileges
  (2)	All players authorize any entity responsible for such drug testing             immediately and in the future; and
      to notify the USTA should it be determined that they have violated
                                                                                 (4)	The USTA will hold each player responsible for the
      the Tennis Anti-Doping Program and/or any other applicable anti-
                                                                                     behavior of anyone receiving a 2013 US Open Credential
      doping regulations;
                                                                                     at his/her request.
  (3)	Players may be required to forfeit all 2013 US Open prize
       money and all 2013 Emirates Airline US Open Series bonus prize            Emirates Airline US Open Series
       money, if any, that they earn should it be determined that they have      All players acknowledge and accept that the USTA reserves the right
       violated the Tennis Anti-Doping Program and/or any other applicable       to withhold any Emirates Airline US Open Series bonus prize money
       anti-doping regulations; and                                              payment from any player who does not make himself/herself available
                                                                                 for the Emirates Airline US Open Series advertising campaign and/or
  (4)	Should a player be required to forfeit such earnings, such player will
                                                                                 other reasonable Emirates Airline US Open Series promotional activities
      be required to return all 2013 Emirates Airline US Open Series bonus
                                                                                 as requested by the USTA.
      prize money, if any, to the USTA (with all 2013 US Open prize money
      to be returned as required by the Tennis Anti-Doping Program and/or        Prohibition Against Gambling/Wagering
      any other applicable anti-doping regulations).                             The USTA has a zero tolerance policy on gambling, match fixing and
                                                                                 the communication of sensitive information that may affect the outcome
  Cancellation and/or Extension, Prize Money                                     of any US Open match. The USTA will fully investigate any and all
  (1)	The US Open is subject to extension and/or cancellation (in whole or in
                                                                                 reported violations.
      part) due to force majeure or other events as determined by the USTA
      in its sole discretion; and                                                (1)	Individuals are strictly prohibited, directly or indirectly through
                                                                                      others, from wagering anything of value in connection with the
  (2)	The USTA reserves the right, in its sole discretion, to reduce and/
                                                                                      2013 US Open;
      or reallocate prize money in the event the US Open is cancelled in
      whole or in part, for whatever reason.                                     (2)	Individuals are strictly prohibited, directly or indirectly through
                                                                                     others, from offering or receiving anything of value to or from
  Credential/Ticket Responsibilities                                                 any person with the intent to influence any player’s efforts in the
  (1)	Each coach (to the extent he/she receives a 2013 US Open Coach                2013 US Open;
      Credential) will be required to be available for and participate in
                                                                                 (3)	Individuals are subject to all rules and regulations as outlined in
      televised interviews as requested by the USTA or its designee
                                                                                     the Uniform Tennis Anti-Corruption Program; and
      immediately prior to, during and immediately following his/her
      respective player’s matches;                                               (4)	Any violation of these rules and regulations will subject a player to the
                                                                                     sanctions as provided in the 2013 Official Grand Slam Rule Book and
  (2)	All players are strictly prohibited from requesting a 2013 US Open
                                                                                     the Uniform Tennis Anti-Corruption Program.
      Credential for any person(s) other than their coach, trainer, immediate
      family members and bona fide guests whose attendance is directly           Prohibition on Pictures/Recordings
      related to the player’s participation in the 2013 US Open;                 Individuals are strictly prohibited from taking motion pictures, still
                                                                                 pictures, sound recordings and any other reproductions of any description
                                                                                 in the Locker Rooms.

                                                                                 Referee Authority
                                                                                 The Referee will have the authority to take any action he/she deems
                                                                                 necessary in the interests of the US Open, including but not limited to
                                                                                 defaulting a player, without any resulting liability for any of the Released
                                                                                 Parties as defined in the 2013 US Open Legal Consent Waiver.

usopen.org                                                                                                                             usopen.org
Player Handbook - USTA.com
6 | General Information                                                                                              General Information | 7

  Rules, Attire                                                                     (3)	To participate, if requested, in Arthur Ashe Kids’ Day on Saturday,
  All players must abide by all applicable rules, regulations and codes of              August 24, 2013, or another reasonable promotional activity (not
  the USTA, Grand Slam Committee, ITF, ATP World Tour or WTA, and                       to exceed 60 minutes) related to the 2013 US Open; and
  the 2013 US Open including but not limited to the following:                      (4)	To participate, if requested, in the 2014 US Open Draw Ceremony
  (1)	Every player must be dressed in a professional manner for all                    should he/she win the 2013 US Open.
      matches. Clean and customary tennis attire must be worn. The
      Referee will have the authority to order the player to change his/her         Additional Obligations, Disclaimer
      attire immediately if, in his/her opinion, it is not acceptable. Failure of   (1)	The Men’s and Women’s Singles Champions at the 2013
      a player to comply with such order may result in immediate default,               US Open are expected to participate in additional promotional
      and the player will be fined according to the Grand Slam Code of                  activities organized by the USTA (to include media interviews
      Conduct; and                                                                      and personal appearances) in and around New York City
                                                                                        on Tuesday, September 10, 2013. Participation in any of the
  (2)	At all times while on-site at the 2013 US Open (both on-court and                promotional activities outlined herein shall not be identified as or
      off-court including press conferences), no commercial identification              represented to be an endorsement by any player of any product,
      shall be displayed by player other than as specifically permitted by              service or company;
      the 2013 Official Grand Slam Rule Book.
                                                                                    (2)	Entry by a player’s agent or through the ATP World Tour or WTA
  US Open Entry Limitation, Tournament Partners,                                        in no way diminishes the application of the above rules, terms and
  Grant of Rights                                                                       conditions to each individual player;
  (1)	All players will not compete in any other tennis tournament or               (3)	Players will not be allowed to collect their 2013 US Open
       tennis exhibition staged during the 2013 US Open                                 credentials or participate in any competition at the 2013 US Open
       (August 26 – September 9);                                                       until they have duly signed the appropriate 2013 US Open Legal
  (2)	All players will be respectful of US Open sponsors, television                   Consent Waiver; and
      partners, business partners, and all attendees; and                           (4)	All players acknowledge that the player guest boxes in Arthur Ashe
  (3)	All players grant to the USTA, US Open Tennis Championships                      Stadium may be equipped with microphones and will advise his/
      and their assignees the right to use or authorize the use of their                her guests accordingly.
      name, voice, likeness, signature and biographical material without            The USTA, USTA National Tennis Center, the City of New York, ITF,
      additional compensation for the purpose of publicizing, promoting             WTA, ATP World Tour, Grand Slam Committee, and their officers,
      and advertising the USTA and its affiliates including but not limited         directors, employees and representatives, shall not be responsible
      to the Emirates Airline US Open Series and the US Open Tennis                 or liable in any way for any loss, death, injury or damage suffered or
      Championships, and for the televising, broadcasting and filming of            incurred by any person in connection with any aspect of the 2013
      the same; and hereby grant and assign to the USTA, US Open Tennis             US Open, including but not limited to any action and/or decision taken
      Championships and their assignees in perpetuity throughout the                regarding the conduct of any matches.
      world the right to make, use, show and reproduce in any way now
      known or hereafter devised, for commercial and non-commercial
      purposes without additional compensation, still pictures, motion
      pictures, sound recordings, posters, live, taped or filmed television
      taken during the 2013 US Open; provided, however, the use of their
      identification (e.g., name, photograph, likeness, biography, voice,
      etc.) shall not be identified as or represented to be an endorsement
      by player of any product, service or company.

  USTA Mission
  To assist the USTA in its mission to promote and develop the growth of
  tennis, all players agree:
  (1)	To cooperate with the media in reasonable pre-match interviews,
      post-match interviews, press conferences (including, if requested,
      US Open Media Day on Sunday, August 25, 2013), interviews
      on-court and finals ceremonies;
  (2)	To participate, if requested, in the 2013 Emirates Airline US Open
      Series champions ceremony and/or presentation (if applicable);

usopen.org                                                                                                                            usopen.org
Player Handbook - USTA.com
8 | Tournament telephone Numbers                                                                      Tournament telephone Numbers | 9

  Administration
  ATP World Tour .......................................Tel: 718.760.6200 x2059
  Chief Umpire’s Office
  Rich Kaufman............................................Tel: 718.760.6299
                                                          Fax: 718.593.8202
  Corporate Communications, Managing Director
  Chris Widmaier.........................................Tel: 718.760.6319
  Grand Slam Committee Director
  Bill Babcock................................................Tel: 718.760.6238
                                                              Fax: 718.593.8204
  Grand Slam Supervisors........................Tel: 718.593.8242
                                                Fax: 718.593.8234
  Junior Championships, Tournament Director
  Lew Brewer.................................................Tel: 718.760.6258       On-Site Services
                                                             Fax: 718.593.8205        Command Center.....................................Tel: 718.760.6264
  Matches in Progress/                                                                First Aid.......................................................Tel: 718.760.6264
  Public Info. Line........................................Tel: 718.593.8280
                                                                                      Julien Farel Salon......................................Tel: 718.760.6200 x3021
  Player Medical Services
                                                                                      Junior Tournament Desk........................Tel: 718.760.6292
  Michael Yorio, M.D..................................Tel: 718.760.6325
                                                      Fax: 718.593.8201               Kids’ Court.................................................Tel: 718.760.6313
  Purser’s Office                                                                     Men’s Locker Rooms
  Joe Healy....................................................Tel: 718.760.6315          Arthur Ashe Stadium....................Tel: 718.760.6200 x3034
                                                                                          Chase Center...................................Tel: 718.760.6200 x5220
  Referee Office
  Brian Earley................................................Tel: 718.760.6234      Player Operations Desk..........................Tel: 718.760.6218
                                                              Fax: 718.593.8206
                                                                                      Player Registration/Credentials...........Tel: 718.760.6350
  Tournament Advisor
                                                                                      Player Services Desk
  Jim Curley...................................................Tel: 914.696.7254
                                                                                           American Express Travel..............Tel: 718.760.6204
  Tournament Director                                                                      Player Concierge.............................Tel: 718.760.6205
  David Brewer.............................................Tel: 718.760.6351              Player Tickets..................................Tel: 718.760.6355
                                                           Fax: 718.593.8207
                                                                                      Practice Courts (Player Ops)................Tel: 718.760.6218
  Tournament Manager
                                                                                      Transportation...........................................Tel: 718.760.6300
  F. Skip Gilbert.............................................Tel: 914.696.7234
                                                              Fax: 718.593.8207       Wilson Racquet Stringing Service........Tel: 718.760.6284

  U.S. Davis Cup/Fed Cup                                                              Women’s Locker Rooms
  Jeff Ryan.....................................................Tel: 718.760.6287       Arthur Ashe Stadium....................Tel: 718.760.6200 x3047
                                                                                         Chase Center...................................Tel: 718.760.6200 x5319
  USTA Billie Jean King
  National Tennis Center..........................Tel: 718.760.6200
  USTA Billie Jean King National Tennis Center,                                       Hotels
  Chief Operating Officer                                                             Grand Hyatt...............................................Tel: 212.883.1234
  Daniel Zausner..........................................Tel: 718.760.6379                                                                     Fax: 212.697.3772
  WTA............................................................Tel: 718.760.6372   The Waldorf-Astoria...............................Tel: 212.355.3000
                                                                 Fax: 718.593.8209                                                      Fax: 212.872.7272
  Wheelchair Competition, Tournament Director                                         Le Parker Meridien...................................Tel: 212.245.5000
  David Schobel............................................Tel: 718.760.6356                                                               Fax: 212.307.1776

usopen.org                                                                                                                                              usopen.org
Player Handbook - USTA.com
10 | General Player information                                                                     General Player information | 11

  News from the US Open                                                          Revamped Player Dining
  Record US Open Purse                                                           The kitchen, food stations and cashier areas of the Player Dining
  The 2013 US Open will feature a record $34.3 million purse, with the men’s     Room have all been completely refurbished. The menu has also been
  and women’s singles champions earning $2.6 million which is the largest        changed in collaboration with dieticians and nutritionists within the
  payout in tennis history. The total purse includes at least a 37% increase     sport industry, and will be available daily via the Players Only Web page
  for each round of the singles competitions, a 12.7% increase for the men’s     (usopen.org/playersonly).
  and women’s doubles competitions and a 37.5% increase for the Qualifying       Fitness Center Upgrades
  tournament. The round-by-round prize money breakdown is available via          Based upon feedback from players, a PowerPlate machine and a more
  the Players Only Web page (usopen.org/playersonly).                            comfortable athletic surface have been added to the Arthur Ashe
  Increased Meal Allowance/New Meal Allowance Card                               Stadium Fitness Center.
  The daily automated meal allowance for Qualifying and Main Draw                Player Guest/Coach Seating at All Field Courts
  players has been increased from $35 to $50. In addition, each player           All field courts will now feature a total of eight seats for player guests/
  will receive a Meal Allowance Card (that is tied directly to the daily         coaches. For those field courts with bleachers on the East side, the seats
  automated meal allowance on the player’s credential) that can be used          will be located opposite the umpire chair, while the field courts without
  by the player or his/her credentialed representative toward the purchase       bleachers will have the seats located behind the umpire chair on either
  of food for the player.                                                        side. These seats will be labeled “Preferred Seating” which means anyone
  Increased Per Diem                                                             can sit there, but player guests/coaches will have preferred status.
  The per diem for all Main Draw participants competing as professionals         New Wheelchair Storage Location
  has been increased from $230 to $300 per day through the day of the            Wheelchair Competition participants will now be able to store their
  player’s final competition, plus three days. The per diem for all Qualifying   competition chairs in a secure tent near Court 17.
  players has also been increased from $115 to $150 per day through the
  day of the player’s final competition, plus two days.
  Upgraded Players Only Web page
  The new and improved Players Only Web page (usopen.org/playersonly)
  features easier navigation and is also more smartphone and tablet friendly.
  In addition, the password protected area of the site will now include the
  practice court schedule for courts P1 – P5, the Match Information Display
  system and Match Analysis/Match Video for select 2012 and 2013 US
  Open matches. Players will receive their Players Only username and PIN
  upon collection of their credentials from Player Registration.
  Schedule Changes
  The US Open has added a day to the tournament schedule for 2013 that
  will expand Finals Weekend into a four-day event and will impact all
  five Main Draw events. The Mixed Doubles Final is now scheduled for
  Friday, the Women’s Doubles Final for Saturday, the Men’s Doubles and
  Women’s Singles Final for Sunday and the Men’s Singles Final on Monday.
  Qualifying Tournament Broadcast on CBS Sports Network
  For the second year, CBS Sports Network is scheduled to air 24 hours of
  coverage from Courts 11 and 17 over the four days of US Open qualifying.
  The US Open is the only Grand Slam that broadcasts any portion of the
  qualifying event.
  Match Analysis/Match Video
  The US Open will supply a complimentary player match USB flash drive
  for all televised singles and doubles matches played in Arthur Ashe
  Stadium, Louis Armstrong Stadium, Grandstand and Courts 11, 13 and 17.
  Players can also view the same information that is on flash drive within the
  password protected area of the US Open Players Only Web page (usopen.
  org/playersonly). Players will receive their Players Only username and PIN
  upon collection of their credentials from Player Registration.

usopen.org                                                                                                                         usopen.org
Player Handbook - USTA.com
12 | General Player information                                                                  General Player information | 13

  US Open Online Credential System                                             US Open National Playoffs
  Everyone requesting a credential for the 2013 US Open (including all         The winners of the US Open National Playoffs men’s and women’s
  players, guests, coaches, etc.) will be required to apply via the US Open    singles events will once again receive Wild Cards into the 2013 US
  Online Credential System. Paper applications will no longer be available     Open Qualifying, while winners of the US Open National Playoffs mixed
  or accepted. Those under 18 years of age will also need to submit a          doubles event will receive a Wild Card into the 2013 US Open Mixed
  secondary form (please see the “Credential Application Form” section         Doubles competition. The US Open Mixed Doubles competition will
  for additional information). The Online Credential System is available via   consist of 24 direct acceptances and eight Wild Cards.
  the Players Only Web page (usopen.org/playersonly).
                                                                               Anti-Doping
  Online Forms                                                                 All participants competing in the 2013 US Open are subject to
  Players can request a Letter of Invitation or a Wild Card via online forms   anti‑doping (drug testing) procedures imposed by the governing bodies
  (pdfs will also be available) on the Players Only Web page (usopen.org/      of tennis and/or authorities outside the control of the US Open.
  playersonly). The site will continue to include player‑related information
  such as the Player Handbook, fact sheets, transportation details,            Arthur Ashe Kids’ Day Presented by Hess (AAKD)
  important dates/deadlines, discount offers and more.                         AAKD is a tennis and entertainment extravaganza staged by the USTA
  Official Order of Play Available Online ONLY                                 and the US Open. The event is a publicity vehicle to help the USTA
  The schedule information phone-in system has been discontinued, so           achieve its mission to “promote and develop the growth of tennis.”
  the Official Order of Play will ONLY be available via the Players Only       In conjunction with a player’s entry into the US Open, he/she is required,
  Web page (usopen.org/playersonly). Players will receive their Players        upon request by the USTA, to assist in some of the activities during
  Only username and PIN upon collection of their credentials from Player       Arthur Ashe Kids’ Day, which will be held Saturday, August 24, at the
  Registration.                                                                USTA Billie Jean King National Tennis Center.
  Microphones in Player Boxes                                                  Banking
  For the fourth consecutive year, there will be microphones in the player     The USTA Billie Jean King National Tennis Center has 12 Chase
  boxes in Arthur Ashe Stadium as an enhancement for our domestic              automated teller machines (ATMs) on-site. Additional banking
  television viewers. All replays will be shown on a delayed basis, and our    services are provided by the Purser’s Office (see "Purser’s Office" for
  television partners are not allowed to broadcast anything that would         more information).
  embarrass the player or his/her guests.
  Player Interviews at ESPN Game Day Desk
  The US Open will continue its practice of bringing select players to the
  ESPN Game Day Desk in the South Plaza for live post-match interviews
  on ESPN2.

usopen.org                                                                                                                      usopen.org
Player Handbook - USTA.com
14 | General Player information                                                                  General Player information | 15

  Command Center (718.760.6264)                                               Credentials are not transferable, and their appropriate use will be
  Located on the Court Level of Arthur Ashe Stadium, the US Open              strictly enforced.
  Command Center is open 24 hours a day Saturday, August 17, through          If a player wishes to name a guest on-site (provided that guest’s
  Monday, September 9. The Command Center’s function is to handle             attendance is directly related to the player’s participation in the US Open),
  all security, fire/life safety or medical incidents (whether player or      a Credential Application Form and a general release form must be
  spectator related) that occur on the grounds of the USTA Billie Jean        completed and submitted to the Player Registration Office. The guest will
  King National Tennis Center during the tournament.                          be given a grounds pass until the credential is approved (due to security
                                                                              background checks, potential wait time is up to two business days).
  Credentials (718.760.6350)
  Working in cooperation with federal, state and local government             As a courtesy to all players and for security reasons, unauthorized
  agencies, the US Open is taking every reasonable step to ensure the         individuals are not allowed in the Locker Rooms. In order to ensure
  safety of everyone who enters the USTA Billie Jean King National            this secure environment, anyone who has access to the Locker Rooms
  Tennis Center. Part of this effort includes requiring each person           will be required to show his/her credential to the security guard in
  requesting a credential (including all players, player guests, coaches,     order to gain entry into the Locker Rooms. Thank you in advance for
  media, officials, staff, board members, tournament guests, broadcast        your cooperation with this policy.
  personnel, vendors, past champions, agents, sponsors and others) to
                                                                              Main Draw and Wheelchair Competition Players
  submit a Credential Application Form in advance of the tournament.
                                                                              Credentials grant players access to the USTA Billie Jean King National
  This form allows the appropriate authorities to conduct security            Tennis Center, all player facilities, the US Open Club presented by
  background checks on each applicant before a credential is issued.          Emirates Airline and tournament shuttle bus* and car transportation,
                                                                              subject to all regulations and procedures. Please note: Credentials
  Players are strictly prohibited from requesting a credential for any
                                                                              must be worn on the grounds at all times except when competing or
  person(s) other than his/her coach, trainer, family members and
                                                                              practicing. The credential is for the player’s personal use only, is subject
  bona fide guests whose attendance is directly related to his/her
                                                                              to all credential terms and conditions issued by the US Open and/or its
  participation in the 2013 US Open. 2013 US Open Player Guest
                                                                              representatives and is not transferable.
  Credentials may only be used for legitimate player guests (no resale
  or transfer by player guest), and player may not receive any direct         Credentials will automatically expire for players, their guest(s), coach
  financial or other benefit as consideration. The USTA will hold each        and trainer two days following the player’s elimination from the
  player responsible for any sale, purchase or transfer of his/her 2013       tournament. Extensions can be granted on a case-by-case basis if the
  US Open Coach/Trainer/Player Guest Credentials under the Grand              player makes the request in person.
  Slam Code of Conduct and may also revoke player’s Coach/Trainer/            Coaches and Guests
  Player Guest Credential privileges immediately and in the future.           Main Draw players receive three (3) guest credentials (all subject to
  The USTA will hold players responsible for the behavior of anyone           application approval and provided that guest’s attendance is directly
  receiving a credential at their request. Credentials are issued for the     related to the player’s participation in the US Open) that allow access
  sole use of the individual identified on the credential and may not be      to the Player Lounge and tournament shuttle bus service. One (1) of
  transferred, exchanged or provided to any other person for any reason.      these three (3) credentials may be assigned to a coach with access
  The player’s credential is included in his/her welcome packet. Coaches      to the appropriate Locker Room (see “Locker Rooms” for more
  and guests will need to present a valid government-issued photo ID          information), and one (1) credential may be assigned to a private
  to collect their credentials in the Player Registration Office located      trainer/physio with access to the Fitness Center (please note that all
  just outside Arthur Ashe Stadium adjacent to Parking Lot A. Players         private coaches and trainers/physios must be recognized by the ATP
  must specifically designate their guest(s) and coach(es) to Player          World Tour or WTA). Seeded Main Draw Singles and Doubles players
  Registration, but do not need to accompany them to collect their            receive one (1) additional guest credential.
  credentials. However, player guest/coach/trainer credentials cannot be      Qualifying players receive two (2) guest credentials (all subject to
  collected until the player has picked up his/her credential. Players are    application approval and provided that guest’s attendance is directly
  required to sign the appropriate 2013 US Open Player Legal Consent          related to the player’s participation in the US Open) that allow access
  Waiver and Authorization for Release of Protected Health Information        to the Player Lounge and tournament shuttle bus service during the
  Form before their credentials will be released by Player Registration.      Qualifying event. One (1) of these two (2) credentials may be assigned
  The issuance of credentials is subject to the prior approval of the USTA,   to a coach with access to the appropriate Locker Room (see “Locker
  and such credentials can be withheld or revoked at any time for any         Rooms” for more information).
  reason at the sole discretion of the USTA and/or its representatives.       Wheelchair Competition participants receive three (3) guest
  Everyone must wear his/her credential at all times displayed                credentials (all subject to application approval and provided that
  appropriately and prominently, and abide by all credential terms            guest’s attendance is directly related to the player’s participation in
  and conditions issued by the US Open and/or its representatives.            the US Open) that allow access to the Player Lounge and tournament
  * Please note: Shuttle buses are not wheelchair accessible.

usopen.org                                                                                                                        usopen.org
Player Handbook - USTA.com
16 | General Player information                                                                      General Player information | 17

  shuttle bus service. One (1) of these three (3) credentials may be              (usopen.org/playersonly) by Friday, August 9. Only the player
  assigned to a coach with access to the appropriate Locker Room (see             guest(s) nominated (and approved) will be eligible to receive a player
  "Locker Rooms" for more information).                                           guest credential. Guest credentials are limited solely to those guests
                                                                                  whose attendance is directly related to the player’s participation in
  Coaches/trainers/physios who have access to the Locker Room will
                                                                                  the US Open Junior Championships. Additional guest credentials
  be required to display his/her credential to the security guard in
                                                                                  will not be issued. Grounds passes will be distributed directly to
  order to gain entry into the Locker Room.
                                                                                  players beginning Saturday, August 31; it is the player’s responsibility
  Players Transitioning from the US Open to the US Open Juniors                   to distribute these to his/her guest(s). Please note: Player guest
  Credentials for the US Open Junior Championships will not be available          credentials may not be transferred or exchanged.
  until Thursday, August 29, for Qualifying players or Saturday, August 31,
                                                                                  Credentials will automatically expire for Junior Main Draw players,
  for Main Draw players. However, Junior players who participated in the
                                                                                  their guest(s) and/or coach one (1) day following the player’s complete
  professional Qualifying and/or professional Main Draw can request
                                                                                  elimination from the tournament. Credentials for guests of Junior
  to receive their US Open Junior credential in advance of these dates.
                                                                                  Qualifying players will expire Saturday, August 31.
  Please note: All Juniors who compete in professional Qualifying and/
  or professional Main Draw are subject to all policies and procedures            Champions Invitational Players
  regarding credential activation/de-activation related to those events.          All Champions Invitational participants receive two (2) guest
                                                                                  credentials (all subject to application approval and provided that
  Requests for the early release of a US Open Junior credential may only
                                                                                  guest’s attendance is directly related to the player’s participation
  be granted by the US Open Junior Championships Tournament Director
                                                                                  in the US Open) that allow access to the Player Lounge and
  on a case-by-case basis if the player makes the request in person.
                                                                                  tournament shuttle bus service.
  If the early release of a US Open Junior credential is granted, the player
                                                                                  Champions Invitational participants who are also members of the
  must surrender his/her professional credential to the Player Registration
                                                                                  US Open Final 8 Club receive one (1) additional guest credential.
  Office in order to receive the Junior credential. The same policy applies
  to the guest(s) and/or coach of the player who must also surrender their        Please note: Champions Invitational participants may not
  credentials to the Player Registration Office before the Junior credentials     credential a coach.
  can be issued. There will be no exceptions to this policy.
                                                                                  Electronic Line Calling
  It is important to note that once a Junior credential has been issued,          Electronic Line Calling will be used as an officiating aid in Arthur Ashe
  whether for a player, guest or coach, that credential’s access rights/          Stadium, Louis Armstrong Stadium, Grandstand and Court 17. Players
  restrictions become effective immediately.                                      will receive three incorrect challenges per set, and will receive one
  US Open Junior Players                                                          additional challenge if the set goes to a tie-break. The 2013 Electronic
  Credentials for Qualifying Junior players will not be available until           Review Procedures will be available via the Players Only Web page
  Thursday, August 29, while credentials for Main Draw Junior players and         (usopen.org/playersonly) or in the Referee Office. Please note: Electronic
  official federation coaches will not be available until Saturday, August 31.    Line Calling is not available for Wheelchair Competition matches.
  Credentials grant players access to the USTA Billie Jean King National
  Tennis Center and are to be worn on the grounds at all times except             Extreme Weather Policy
  when competing or practicing. The credential is for the player’s personal       The US Open reserves the right to implement an extreme weather
  use only, is subject to all credential terms and conditions issued by the       policy. Copies of the 2013 policy are available in the Referee Office or
  US Open and/or its representatives and is not transferable.                     via the Players Only Web page (usopen.org/playersonly).

  Credentials will automatically expire for Junior players, their guest(s)
  and coach one (1) day following the player’s complete elimination from
  the tournament.
  US Open Junior Coaches and Guests
  All Main Draw US Open Junior competitors and official federation
  coaches (only one official coach per federation) will be issued a credential.
  Each Main Draw and Qualifying US Open Junior player receives two
  (2) player guest credentials (all subject to application approval). Main
  Draw players may assign one (1) of their credentials as a private coach.
  Main Draw players also receive one (1) grounds pass (which can be
  collected daily at the Player Registration Office).
  All players must submit a 2013 US Open Junior Championships
  Guest Nomination Form available via the Players Only Web page

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18 | General Player information                                                                     General Player information | 19

  Fitness Center                                                                          generated from player travel to the event as well as from the
  Located on the third floor of the Arthur Ashe Stadium player facilities,                fuel consumed on-site at the 2013 US Open.
  the Fitness Center contains a new PowerPlate machine, state-of-the-art           •      Earlier this year, the USTA joined the other three Grand Slam
  cardio, strength and conditioning equipment, as well as free weights.                   tournaments to begin collaborating on sustainability issues
  Hours:                                                                                  with the goal of making the four major tournaments models
                                                                                          for social responsibility throughout the world.
   Saturday, August 17 –              8:00 am – 8:00 pm
   Sunday, August 25                                                               •      GDF Suez, the US Open’s energy provider, will supply
   Monday, August 26 –                8:00 am – 10:00 pm                                  Green-e Certified wind Renewable Energy Certificates to
   Monday, September 9                                                                    offset the electricity consumption during the 2013 US Open.
                                                                                   •      Compost made from the 2012 US Open is feeding the plants
  Multi-use quiet rooms are available and can be reserved through the                     around the site at the 2013 US Open.
  head trainer in the Men’s and Women’s Locker Rooms, respectively.
                                                                                 Hotels
  Please note: Junior players will have access to the Chase Center Fitness
                                                                                 The official hotels are listed as follows. Rates and details are per
  Center, but not the Arthur Ashe Stadium Fitness Center.
                                                                                 arrangements by the respective associations.
  Gambling                                                                       USTA
  The USTA has a zero tolerance policy on gambling, match fixing and the         Grand Hyatt	Tel:                                 212.883.1234
  communication of sensitive information that may affect the outcome             109 East 42nd Street 	Fax:                       212.697.3772
  of any US Open match. The USTA will fully investigate any and all              New York, NY 10017
  reported violations.
  (1)	Players are strictly prohibited, directly or indirectly through others,   ATP World Tour
       from wagering anything of value in connection with                        The Waldorf-Astoria	Tel:                         212.355.3000
       the 2013 US Open;                                                         301 Park Avenue 	Fax:                            212.872.7272
                                                                                 New York, NY 10022
  (2)	Players are strictly prohibited, directly or indirectly through others,
      from offering or receiving anything of value to or from                    WTA
      any person with the intent to influence any player’s efforts in the        Le Parker Meridien 	Tel:                         212.245.5000
      2013 US Open;                                                              118 West 57th Street 	Fax:                       212.307.1776
  (3)	Individuals are subject to all rules and regulations as outlined in the   New York, NY 10019
      Uniform Tennis Anti-Corruption Program; and
                                                                                 Internet
  (4)	Any violation of these rules and regulations will subject a player        The IBM Cyber Court is located in the Player Lounge and provides
      to the sanctions as provided in the 2013 Official Grand Slam Rule          players with complimentary Internet access.
      Book and the Uniform Tennis Anti-Corruption Program.
                                                                                 Hours:
  Grand Slam Committee Director (718.760.6238)                                    Saturday, August 17 –             10:00 am – 4:00 pm
  Bill Babcock’s office is located in the Player Lounge.                          Sunday, August 18

  Grand Slam Supervisors (718.593.8242)                                           Monday, August 19 –               9:00 am – 7:00 pm
  Andi Egli                 Andrew Jarrett             Melanie Tabb               Sunday, September 8
  Stefan Fransson           Donna Kelso                Pam Whytcross              Monday, September 9               10:00 am – 4:00 pm
  Soeren Friemel            Wayne McKewen
                                                                                 The Player Lounge will continue to have access to a wireless network
  Green Initiatives                                                              enabling those with laptops equipped with a wireless network card
  We’d like to thank you for your contributions which helped make the            to connect to the Internet. A technician will be available in the Player
  2012 US Open one of the most environmentally friendly ever! Last year          Lounge to assist with a one-time registration required to access the
  we diverted 47% of US Open waste from landfills, donated 13.6 tons             wireless network.
  of food to local organizations, and even composted 155 tons of food
  waste—just to name a few. We hope to make even more progress this              Please be advised that Web filtering technology will be utilized on-site
  year with some of our new initiatives for 2013:                                at the USTA Billie Jean King National Tennis Center to restrict access to
                                                                                 Internet gambling sites via the USTA network.
    •      The Natural Resources Defense Council will supply 605
           metric tons of carbon offsets to offset the carbon emissions

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20 | General Player information                                                                 General Player information | 21

  Interview Rooms                                                            As a courtesy to all players and for security reasons, unauthorized
  Three interview rooms are located in the Media area of Arthur Ashe         individuals are not allowed in the Locker Rooms. In order to ensure
  Stadium with an additional three areas for one-on-one interviews located   this secure environment, anyone who has access to the Locker Rooms
  in the West Media Workroom. A US Open representative will escort           will be required to show his/her credential to the security guard in
  players to the appropriate interview room. Post-match press conferences    order to gain entry into the Locker Rooms. Thank you in advance for
  are mandatory.                                                             your cooperation with this policy.
                                                                             Lockers will be assigned by the Locker Room attendant. All valuables
  Julien Farel Salon (718.760.6200 x3021)
                                                                             should be checked with the attendant. The US Open is not
  Complimentary hair styling, manicure and pedicure services are
                                                                             responsible for lost, stolen or damaged items.
  available for all Main Draw players courtesy of Julien Farel Salon.
  The salon is located on the third floor of the Player Facilities.          Please note: Members of the media do not have access to the
                                                                             Locker Rooms.
  Hours:
   Saturday, August 24 –            9:00 am – 6:00 pm                        The taking of photographs or video footage of any kind is prohibited in
   Sunday, September 8                                                       all Locker Rooms. This prohibition applies to the use of all equipment
                                                                             having the capability of capturing such photos or footage, including but
   Monday, September 9              10:00 am – 4:00 pm                       not limited to mobile phones.

  Kids’ Court (718.760.6313)                                                 Mail
  Located behind the Wilson racquet stringing area, Kids’ Court will         For security reasons, all mail and packages for players must be sent
  be open Monday, August 26, through Sunday, September 8, from               directly to the respective player hotels. The USTA Billie Jean King
  10:30 am to 7:00 pm and Monday, September 9, from 3:30 pm until the        National Tennis Center will not accept player mail or packages.
  conclusion of the match to accommodate the children of Main Draw,          Players can drop any outgoing mail at the Players Services Desk
  Wheelchair Competition and Champions Invitational players. Kids’ Court     (postage stamps can be purchased in the Purser’s Office).
  is able to accommodate a maximum of 15 children at a time, ages six
  months to five years, on a first-come, first-served basis.                 Match Analysis
                                                                             The US Open will supply a complimentary player match USB flash
  Laundry Services                                                           drive for all televised singles and doubles matches played in Arthur
  The US Open provides complimentary laundry service for players only        Ashe Stadium, Louis Armstrong Stadium, Grandstand and Courts 11,
  from Tuesday, August 20, through Sunday, September 8. All player           13 and 17. Singles matches will include video as well as match analysis
  laundry should be dropped off in the Locker Room by 7:00 am and can        statistics, while doubles matches will be video only. Flash drives will be
  be picked up after 5:00 pm. The US Open is not responsible for lost,       available at the Player Services Desk approximately two hours after the
  stolen or damaged items.                                                   completion of the match.
  Locker Rooms                                                               Players can also view the same information that is on the flash drive
  Men’s Locker Rooms                                                         within the password protected area of the US Open Players Only Web
    Arthur Ashe Stadium	Tel: 718.760.6200 x3034                              page (usopen.org/playersonly). Players will receive their Players Only
    Chase Center	Tel: 718.760.6200 x5220                                     username and PIN upon collection of their credentials from Player
  Women’s Locker Rooms                                                       Registration. Players will also be able to view the match analysis for
    Arthur Ashe Stadium	Tel: 718.760.6200 x3047                              their televised singles matches from the 2012 US Open that were
    Chase Center	Tel: 718.760.6200 x5319                                     played on Arthur Ashe Stadium, Louis Armstrong Stadium, Grandstand
                                                                             and Courts 11, 13 and 17.
  The USTA Billie Jean King National Tennis Center features Locker
  Rooms in Arthur Ashe Stadium as well as the Chase Center located           Match Information Displays
  by the East Gate. Access to the Men’s Locker Room is restricted to         Match Information Displays are located in several player areas
  credentialed Qualifying, Main Draw, Wheelchair Competition and             including the Arthur Ashe Stadium Locker Rooms, Chase Center
  Champions Invitational male players and their credentialed coaches         Locker Rooms, Player Lounge and Player Dining Room. The Displays
  (Champions Invitational participants may not credential a coach), and      provide the daily Official Order of Play and track the activities on
  others as deemed appropriate by the US Open. Access to the Women’s         each court including when players are called for a match, current as
  Locker Room is restricted to credentialed Qualifying, Main Draw,           well as completed scores and matches that could potentially change
  Wheelchair Competition and Champions Invitational female players           courts. Any changes to the Official Order of Play will be noted on the
  only, and others as deemed appropriate by the US Open; no coaches,         Displays as well as in the “crawl” along the bottom of the screen. The
  private trainers/physios or family members are allowed in the Women’s      Displays are an official source of information, especially in the event of
  Locker Room. The Chase Center Locker Rooms accommodate all Junior          inclement weather, and players are encouraged to reference them daily.
  competitors and the coaches of all Women and Junior competitors.

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22 | General Player information                                                                   General Player information | 23

  Players can also access the Match Information Display system within           Given the amount of time professional tennis players spend in the sun,
  the password protected area of the US Open Players Only Web                   the US Open hopes all players will take advantage of this important
  page (usopen.org/playersonly). Players will receive their Players             medical service.
  Only username and PIN upon collection of their credentials from
                                                                                The First Aid Station in Arthur Ashe Stadium (see map on
  Player Registration.
                                                                                pages 48 – 49) is staffed by a nurse, doctor and paramedics, and is
  Match Preparation                                                             available to provide medical care to all non‑players including family
  It is the player’s responsibility to be ready when his/her match is called,   members, coaches and guests.
  and all players should be on-site at the USTA Billie Jean King National
                                                                                National Federations
  Tennis Center when the match preceding his/hers begins. When paged
                                                                                The US Open will accommodate Captains of current Davis Cup and Fed
  (approximately 30 minutes before the anticipated match starting
                                                                                Cup World Group and World Team Cup national teams, as designated
  time), players should report immediately to the Player Operations
                                                                                by their national federation and confirmed by the ITF, with a credential
  Desk (located inside the Player Entrance to Arthur Ashe Stadium) to
                                                                                providing access to shuttle bus transportation, the USTA Billie Jean
  meet their Player Escort and obtain their court assignment. Players will
                                                                                King National Tennis Center grounds and Player Lounge. All credential
  not be sent to the court until it is deemed ready for play. Players should
                                                                                processes/restrictions apply (see “Credentials” for more information).
  go to their assigned court together and must be accompanied by a
  Player Escort.                                                                Parking
  All Junior matches will be called from the Junior Tournament Desk             Seeded Singles players have access to Lot A, and seeded Doubles
  located in the Chase Center.                                                  players have access to Lot B, provided they show their credential to
                                                                                the traffic police and lot attendant. All other Main Draw players have
  Medical Services (718.760.6325)                                               access to Lots E and F by showing their credential to the lot attendant.
  The Director, US Open Player Medical Services, is Dr. Michael Yorio,          Please note: In all instances, the player must be in the car.
  Attending Physician, Division of Sports Medicine, Department of
                                                                                Please be advised that heavy traffic and lengthy delays are
  Orthopedics and Sports Medicine at ProHEALTH Care Associates in
                                                                                anticipated due to New York Mets home games taking place Friday,
  Lake Success, NY. In addition to Dr. Yorio, an orthopedic surgeon and
                                                                                August 23 through Thursday, August 29 and Monday, September 9.
  a primary care physician are available on-site during play. Further, a
                                                                                Players are urged to allow extra time when traveling by car to/from
  team of medical consultants spanning all specialties, including imaging
                                                                                the USTA Billie Jean King National Tennis Center.
  studies, are “on call” at the direction of Dr. Yorio.
  Medical care is available to players in the Player Treatment Area,            Pets
  which is located within the Arthur Ashe Stadium Locker Rooms. When            No animals will be allowed on court (either match or practice) or in
  necessary, medical care can be provided in other designated treatment         the Locker Rooms, Treatment/Training rooms, Player Dining Room or
  areas. However, only credentialed members of the US Open Player               any other area where food is served. In areas where pets are allowed,
  Medical Services staff are authorized to treat players in the Player          animals must be restrained by leash or carry case. The animal’s owner
  Treatment Area and other designated treatment areas. Players with             is expected to clean up after his/her pet. Failure to comply with any of
  private trainers/physios may utilize one of the multi-use quiet rooms         these rules will result in the animal being banned from the USTA Billie
  in the Arthur Ashe Stadium Fitness Center (see “Fitness Center” for           Jean King National Tennis Center, and can result in the forfeiture of
  more information). Due to confidentiality reasons, only players can be        player and/or player guest credentials.
  treated in the Player Treatment Area.
                                                                                Player Dining Room
  Hours:                                                                        The Player Dining Room is located next to the Player Lounge and is
   Saturday, August 17 –             10:00 am – 4:00 pm                         available to Qualifying, Main Draw, Wheelchair Competition and
   Monday, August 19                                                            Champions Invitational players and their credentialed guests. Each
                                                                                player will receive an automated meal allowance on his/her credential
   Tuesday, August 20 –              Open one hour prior to the start of       as well as a Meal Allowance Card that may be used by the player or
   Friday, August 23                 play until the end of the last match       his/her credentialed representative towards the purchase of food for
   Saturday, August 24 –             10:00 am – 4:00 pm                         the player. Please note the Meal Allowance Card is tied directly to the
   Sunday, August 25                                                            daily automated meal allowance on the player’s credential and is not a
   Monday, August 26 –               Open one hour prior to the start of        supplemental/additional meal allowance.
   Monday, September 9               play until the end of the last match       The daily meal allowance for Qualifying, Main Draw, Wheelchair
                                                                                Competition and Champions Invitational participants is $50.
  As part of the US Open’s medical care for players, a board-certified
  dermatologist will be providing free skin cancer screenings in the Player     A player’s daily meal allowance (whether on the player’s credential
  Treatment Area on Tuesday, August 27, from 11:00 am – 4:00 pm.                or via the Meal Allowance Card) will end the day of his/her complete

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24 | General Player information                                                                General Player information | 25

  elimination (Singles and Doubles) from the tournament. This automated      Thursday, August 29, while Junior Main Draw registration begins
  meal allowance is valid at the USTA Billie Jean King National Tennis       Saturday, August 31. Wheelchair Competition registration begins
  Center only, and may be used at most concession areas as well as the       Tuesday, September 3, and Champions Invitational registration begins
  Player Dining Room. Player guests and coaches must purchase their          Monday, September 2. All players must officially register prior to their
  own food.                                                                  first match by completing and signing the appropriate 2013 US Open
                                                                             Legal Consent Waiver and Authorization for Release of Protected
  Hours:
                                                                             Health Information Form. The Player Registration Office is located just
   Saturday, August 17 –            10:00 am – 5:00 pm                       outside Arthur Ashe Stadium adjacent to Parking Lot A.
   Sunday, August 18
                                                                             Hours:
   Monday, August 19 –              8:30 am - 8:30 pm
   Thursday, September 5                                                      Saturday, August 17 –            8:00 am – 6:30 pm
                                                                              Monday, August 19
   Friday, September 6              8:30 am - 6:30 pm
                                                                              Tuesday, August 20 –             8:00 am – 8:00 pm
   Saturday, September 7            8:30 am - 7:30 pm                         Thursday, September 5
   Sunday, September 8              8:30 am - 6:30 pm
                                                                             Hours for the final four days of the tournament will be posted.
   Monday, September 9              12:00 - 5:30 pm
                                                                             Player Representatives
  Player Merchandise Discount                                                The ATP World Tour and WTA offices are located in the Player Lounge.
  All players will receive a 30% discount off all US Open Collection         ATP World Tour         WTA
  merchandise purchased at the Octagon (located between Arthur               Player Representatives Player Relations
  Ashe and Louis Armstrong Stadiums) starting Tuesday, August 20,            (718.760.6200 x2059)   (718.760.6372)
  and the South Plaza store located beneath the Heineken Red Star Café       Miro Bratoev	Laura Ceccarelli
  starting Monday, August 26, both through the end of the tournament.        Konstantin Haerle      Gaby Duch
  In addition, the South Plaza store will open 30 minutes prior to gates     Thomas Schrader	Neil Robinson
  opening (normally 10:00 am) exclusively for player shopping. The
  player will need to present his/her credential and pay for the items       Player Services Desk (718.760.6205)
  purchased in order to receive the discount.                                The Player Services Desk is located in the Player Lounge. Concierge
                                                                             staff will provide assistance in making each player’s stay at the
  Player Operations Desk (718.760.6218)                                      US Open and in New York City as enjoyable as possible. They can
  The Player Operations Desk is located inside the Player Entrance to        recommend dining and entertainment options as well as help with
  Arthur Ashe Stadium. Daily schedules of play will be posted, including     reservations, and have arranged special discounts and offers at select
  first match starting times with all others on a “followed by” basis (see   restaurants, theatres and New York area attractions.
  “Match Preparation” for more information).
                                                                             Board games, foreign language newspapers/magazines, playing
  Player Registration (718.760.6350)                                         cards, player match USB drives and US Open Final 8 Club tickets (see
  The Player Registration Office will be open daily starting Saturday,       "Tickets" for more information) are also available at the Player Services
  August 17, at 8:00 am. Please note: The USTA Billie Jean King National     Desk, as are notary services and an outgoing mail drop for players
  Tennis Center will not be accessible to players for registration or        (postage stamps can be purchased in the Purser’s Office).
  practice prior to this date. Junior Qualifying registration begins         Travel agent services are provided throughout the tournament
                                                                             (Qualifying and Main Draw) by American Express Travel
                                                                             (718.760.6204), also located at the Player Services Desk.
                                                                             Hours:
                                                                              Saturday, August 17 –            9:00 am – 5:00 pm
                                                                              Sunday, August 18
                                                                              Monday, August 19 –              9:00 am – 8:00 pm
                                                                              Thursday, September 5
                                                                              Friday, September 6 –            9:00 am – 5:00 pm
                                                                              Saturday, September 7
                                                                              Sunday, September 8              10:00 am – 5:00 pm
                                                                              Monday, September 9              12:00 – 6:00 pm

usopen.org                                                                                                                    usopen.org
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