Open for business Supporting local shops and high streets - Protect yourself and others - Hillingdon Council
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News from your council
September/October 2020
Open for business
Supporting local shops
and high streets
Protect yourself
and others
Help to reduce the
spread of coronavirus
®
COURT WIN TAKE PART REFURBISHED
advertisements people
Contents
September/October 2020
▸ Cover stories
12 Public safeguarded
A
s I write this column in August, restrictions imposed
Trading standards prevents incorrectly labelled and
in response to the coronavirus pandemic continue
substandard products entering the UK.
to ease, more of our services and facilities have
▸ 14 Protect yourself and others reopened now that it is safer to do so and I would
Help to minimise the spread of the coronavirus by like to thank Hillingdon residents who have adhered
following the guidelines. to government advice on social distancing and the
wearing of masks that has helped make this possible.
▸ 16 Supporting your high streets
The coronavirus continues to present a challenge, not
Council provides a range of financial and safety
just to the UK, but in countries across the world. While
initiatives to assist businesses.
small community clusters or localised outbreaks have been
20 Libraries adapt to provide services occurring across England, in July and August infection rates
Digital loans and online engagement increases in Hillingdon were low and we have developed plans so that
during the pandemic. we can respond quickly if any local outbreaks do occur.
22 Get involved in this year’s Recycle Week Despite restrictions easing, I would like to encourage
A guide to our free, weekly and easy-to-use Hillingdon residents to not become complacent and to continue
recycling collections. to stay alert and act responsibly by keeping a safe distance
from others, washing your hands regularly for at least 20
24 Creating better neighbourhoods seconds, wearing face coverings when required, and booking
Funding makes improvements to council-owned a test if you think you have symptoms. By following these
land for local communities. guidelines you are reducing the risk of transmission and helping
Regulars to protect yourself, your friends, family and local community.
You can continue to keep up to date with the latest
4 Hillingdon News 10 Older people coronavirus advice from the government on our
29 Volunteers 31 Contacts website at www.hillingdon.gov.uk/coronavirus.
In due course, the council will provide an appropriate
JANE BELITHER-BAVERSTOCK , DIRECTOR OF PLUSH HAIR, WELCOMES memorial to the residents of Hillingdon who passed away as
BACK CLIENTS TO HER COVID -SECURE SALON IN RUISLIP.
a result of contracting COVID-19. We will also recognise and
pay tribute to those residents who have helped to combat this
5 8 virus in so many ways, many of whom really are unsung heroes.
The COVID-19 pandemic has taken its toll on us all in so
many ways but in Hillingdon one of our strengths remains
our sound financial position which will assist us both at this
time and in the years ahead. We will, as we have done for
many years, continue to provide services and support for all
10 18 of our people, all of our environment and all of our heritage.
Finally, may I finish by thanking those residents, colleagues
and staff who took the time to congratulate me on receiving
the award of a knighthood at the end of July. On a personal
note, I would like to thank and pay tribute to my wife, Lindsay,
who really has been the “wind beneath my wings“ and I am
delighted that she will share in this award as Lady Puddifoot.
Advertising deadline for next edition: Friday 25 September. It has been both an honour and a privilege to lead
Editorial and advertising enquiries Hillingdon Council and I regard this award as recognition
01895 556289 of the importance of local government in this country.
hillingdonpeople@hillingdon.gov.uk Stay safe.
www.hillingdon.gov.uk/hillingdonpeople
After reading, please
recycle this magazine
Published by London Borough of Hillingdon © 2020
Hillingdon People, 3S/05 Civic Centre, High Street, Uxbridge, UB8 1UW.
Design Corporate Communications Printed by Paragon Service Point
Products and services advertised in this magazine are not necessarily endorsed by the council.
For a copy in large print or as an Cllr Sir Ray Puddifoot MBE
LEADER OF THE COUNCIL
audio version call 01895 556903
2 September/October 2020 September/October 2020 3
news news
Work with families praised Towpath improvements Cranford Park project awarded National Lottery funding
On Wednesday 3 June, the facing a series of complex Cllr Keith Burrows, The council’s Cranford The restoration will
council was commended issues, including domestic Cabinet Member Park restoration project allow visitors to discover
for improving the life abuse, poor mental health, for Planning and has been awarded £2.28 more about the history
chances of disadvantaged unemployment, neglect, Transportation, said: million by The National of Cranford Park, and the
families in Hillingdon in truancy and anti-social “I’m sure residents will be Lottery Heritage Fund work is being supported
the Annual Report of behaviour. One key worker delighted to see more and The National Lottery by Cranford Park Friends
the Troubled Families is dedicated to supporting improvements along Community Fund following who have played an
Programme by the Ministry the whole family with a the canal, following the a successful funding bid. important part in running
of Housing, Communities range of problems and fantastic work that’s already The £2.28 million will events and helping with the
and Local Government. works in partnership taken place between go towards the delivery maintenance of the park.
The report revealed with other services Stockley Park and Yiewsley. phase of the project, The huge vaulted
that the council delivered and external partners Following a hiatus due to “The project is already which will involve essential cellars will be open to
successful outcomes to deliver support. the COVID-19 pandemic, bringing benefits to repairs to the park’s historic the public for events and
for 1,990 families from This approach provides work has resumed on everyone who visits and stables, garden walls, ha-ha exhibitions. A new cafe Cllr Jonathan Bianco, preserve this much-loved
2015 to 2020, which is continuity for the family, an ongoing project to enjoys our stretches of and historic landscape as will be built and there will Cabinet Member for and important historic
14 per cent higher than and allows the key transform towpaths along canal and beyond. As well as the introduction be circular cycling and Finance, Property site. The regeneration and
the national average, workers to make informed the Grand Union Canal. well as being ideal for of new visitor facilities walking trails, two new and Business Services, new facilities will transform
and praised Hillingdon's decisions based on joined- Improvement work leisure use, these safe and the regeneration of play areas, an informal said: "It is wonderful to the area and enrich the
"hard work with families" up partnership working. is currently being off-road paths are also the orchard, woodland football pitch and a more receive this vital grant to visitor experience for
with outcomes that were Improving outcomes for undertaken by the council ideal for commuting by and meadows. accessible car park. help us in our plans to generations to come."
"higher than the national families reduces future between High Street, foot or by bicycle."
average." The council was contact with services and Yiewsley and Trout Road, In August, the Canal &
also commended for its
"continued commitment to
creates efficiencies for the
council by reducing the
West Drayton. The works,
which restarted in early
River Trust also restarted
improvement works
Revised parking fees Treaty of Uxbridge
the programme... to achieve need for future support. July and are expected to between Hayes and New parking fees and In addition, all years of bloodshed.
To mark
significant and sustained Cllr Susan O'Brien, last until October, include Stockley Park. These charges that were due to households within a
the 375th The exhibition will cover
outcomes with the families Cabinet Member for increasing the width of the are expected to be be introduced on 6 April parking management anniversary the three main issues
[it has] been allocated." Education, Children towpaths to two metres completed by the end of but were postponed scheme will continue to of the discussed - religion, militia
The council's children's and Youth Services, where possible, laying new the year. Towpaths and due to the pandemic receive a free resident Treaty of and Ireland. It will also
services department said: "Our key workers surfaces and improving access points in these areas came into force on permit and 10 free visitor Uxbridge, provide some background
worked together with and multi-agency teams accessibility, as well as are currently closed, with Monday 7 September. vouchers per year, but the council on 17th century
partners in adult social support a wide range of installing new signage diversions in place and The first 30 minutes of subsequent permits issued has created an exhibition Uxbridge and highlight
care, youth justice, housing local families in need and and tidying vegetation. moorings suspended. parking continues to be to the same household will about the local historical the town's key civil war
and community safety our whole family approach Led by the council More information on free for residents and non- now be £65 per year and event, which residents sites. Each of the Royalist
to form a multi-agency has been really successful in partnership with the the Grand Union Canal residents at the majority of additional visitor vouchers will be able to view in and Parliamentarian
P
approach to whole families, in delivering positive Canal & River Trust, cycleway (quietway) council parking facilities. will now be £8 for 10. the atrium of Uxbridge representatives will be
rather than individuals. outcomes for children the project will result in towpath improvement Pay and display charges During the COVID-19 Library between Friday depicted alongside facts.
The multi-agency team and families, who may be smoother, more durable programme can be found depend on the location lockdown period the 16 October and Friday 27 Additionally, the display
adopts a holistic approach facing a range of social and mud-free towpaths at www.canalrivertrust. and length of stay. council implemented November (COVID-19 will feature the history of
to families who may be and financial difficulties.” for walkers and cyclists. org.uk/bettertowpaths. Charges for residents a range of parking dependent). Treaty House,
with a HillingdonFirst card concessions for residents The display depicts Uxbridge,
remain frozen. This means, and key workers. This the story of the treaty located at the
Occupational therapy campaign sees huge returns on average, the majority
of residents will continue
included free emergency
parking permits for
between the Royalists and
Parliamentary sides, which
north end
of the high
A campaign launched and independent in communication to remind “We have continued to to pay preferential rates residents, to accommodate happened between 30 street. The
in June last year by the their own homes. residents to give these back. support those who still of 20p for up to an hour, the higher than normal January and 22 February property
1645 in an attempt to end was originally
council has resulted in an A lot of equipment was As a result, the collection need their equipment, 40p for up to an hour number of vehicles that
the First English Civil War. known
increase in community not being returned to rate reached a high but those residents who and 30 minutes, and 60p were parked on the as Place House before
This was the beginning
equipment being returned. be recycled when it was of 90 per cent during did not have said that for up to two hours. borough’s streets and a of a series of conflicts the Royalists and
The council and no longer needed - in November last year. they are pleased to help Charges for non- temporary relaxation of between King Charles I Parliamentarians met there
NHS provides medical February 2019, only 61 per Cllr Jane Palmer, us get it collected.” residents have increased, parking enforcement. and Parliament about for negotiations. Today,
equipment and daily living cent was being given back. Cabinet Member for If you, a friend, or relative meaning, on average, Key workers were also whether the country one wing of the original
aids on loan to residents To address this, the Social Care, Health and have mobility aids or visitors can now expect allowed to park for free. should be governed structure remains as the
to help keep them safe council launched a Return, Wellbeing, said: “We are community equipment to pay 90p for up to an Pre-pandemic parking through an absolutist Crown and Treaty pub.
Recycle, Reuse campaign, so pleased with the positive that you no longer need - hour, £1.80 for up to an arrangements were monarchy or a If any further coronavirus
which focused on response we are getting whether prescribed by the hour and 30 minutes, and reinstated in June but the constitutional one. restrictions are imposed,
contacting those who had for the campaign, which council, hospital or health £2.70 for up to two hours. council continues to allow Although the talks were the exhibition will be
been loaned equipment helps the environment, worker - please contact The tariffs are available NHS, health and social care not successful, the treaty available to view at
and hadn’t returned reduces costs and assists Medequip on 020 8750 at www.hillingdon.gov.uk/ workers/volunteers to park allowed both sides to www.hillingdon.gov.uk/
it and other forms of residents in need. 1580 to arrange a return. parking. for free with a permit. discuss their views after treatyofuxbridgeexhibition.
4 September/October 2020 September/October 2020 5
news news
Join the September Clean Campaign raises awareness
The council commissioned
Council wins HS2 planning case in Court of Appeal
The Great British September at Hillingdon a domestic abuse In July, the council would not have been the
September Clean House Farm, meeting campaign with the successfully persuaded intention of Parliament to
environmental campaign, near the Nursery/Scout independent charity the Court of Appeal to 'set up a scheme which
run by the Keep Britain hut at Sweetcroft Lane, Crimestoppers during the overturn a High Court gave the appearance
Tidy charity, takes place Uxbridge. To book, summer in response to decision concerning the that HS2 Ltd was a judge
this month following the email dknezevic@ the isolating effects of the submission of planning in its own cause'. The
postponement of their hillingdon.gov.uk. coronavirus pandemic. applications by HS2 Ltd government has also
spring initiative due to The final event will The aim was to raise under the HS2 Act. been ordered to pay the
the COVID-19 pandemic, be held at Cranford awareness of domestic The council had council's legal costs of
and the council is Park, adjacent to the old abuse and Crimestoppers, refused to approve an both the High Court and
encouraging residents stables and St Dunstan’s and to encourage application for HS2 works Court of Appeal cases.
to make a pledge to be Church on Saturday victims and perpetrators who are harming their to be undertaken on a Leader of the
more environmentally 26 September. To to speak out. The six- partners and families. site in the borough of which would provide the on Friday 31 July, ruling Council, Cllr Sir Ray
friendly or volunteer book, email secretary@ week campaign was Cllr Jane Palmer, archaeological importance council with the necessary that HS2 Ltd cannot rely Puddifoot, said: ''HS2
to participate in one of cranfordparkfriends.org. advertised via a range Cabinet Member for on the basis that HS2 assurances that the upon the Environmental Ltd thought that they
its litter pick events. All run from of channels, including Social Care, Health and Ltd had submitted archaeological integrity Requirements and that it could act with total
Three litter pick events 10.30am to 1pm. the media, online and Wellbeing, said: “We insufficient information of the site would be has to provide sufficient impunity and just expect
have been organised Cllr Philip social media, and adverts continue to encourage in support of it. maintained and that HS2 information to the council the council to approve
at parks across the Corthorne, Cabinet were seen more than family, friends, neighbours HS2 Ltd disagreed Ltd would, if necessary, in support of its planning its planning applications
borough as part of the Member for Housing 4.6 million times. and others to break the with the council's refusal carry out its own future applications. The council without question. As the
campaign (COVID-19 and the Environment, Domestic abuse can be cycle of violence and decision and challenged investigations as a means is under no obligation to Court of Appeal has said,
dependent) which runs said: “We want residents physical, psychological, abuse; if you suspect it, by appealing to the of safeguarding it. determine the applications it cannot have been the
between Friday 11 and to feel proud about emotional, sexual it, if you see it, if you government, on the basis The council sought unless and until it receives intention of Parliament
Sunday 27 September. where they live, and, or financial. Often hear it we encourage that it was not required to a judicial review of the such information. The to allow HS2 Ltd to be a
Residents are welcome however big or small, neighbours, friends and you to report it. provide the information government's decision to Court of Appeal also judge in its own cause. For
to come along and there are a multitude family have suspicions, “The safety of victims which the council required allow HS2 Ltd's appeal frowned upon HS2 the avoidance of doubt,
work with the council’s of things you can do to but are reluctant to get and their families as it could instead rely but in December 2019, Ltd's contention that it is this council will continue
green spaces team and make a difference and involved because of remains paramount. Our upon a suite of non- the High Court found in permissible for it to carry to challenge decisions that
local voluntary groups. protect the environment. embarrassment, split Independent Domestic statutory documents, the government's favour. out its own investigations, may harm our environment
Waste and recycling Whether it’s volunteering loyalties, fear of revenge Violence Advisory known as Environmental The Court of Appeal as part of the application or the health and wellbeing
bags, litter pickers and for one of our litter or they don’t think it service can offer help Minimum Requirements, handed down its judgment process, saying that it of our people.''
PPE will be provided. picking events, recycling is their business. and we also work with
To ensure the litter picks more, reducing energy As part of the campaign, police and domestic
are socially distanced
and managed safely,
consumption or travelling
in more environmentally
Crimestoppers appealed
for information from
abuse charities to ensure
that victims and families
New paving installed at the Polish Air Force Memorial
booking is essential. friendly ways, we’re people who are aware are fully supported. Renovation works have Yorkstone and improve Council for their
The first event will be keen for everyone of domestic abuse “We encourage been carried out to replace drainage across the site. wonderful work not
held at Pinn Meadows, to get involved and happening to friends, anyone experiencing the paving and improve Leader of the Council, just in maintaining
starting near the skate make a pledge.” family, work colleagues domestic abuse to drainage at the Grade Cllr Sir Ray Puddifoot, this memorial,
park at Kings College Pledge by visiting or neighbours. Those report it directly to the II listed Polish Air Force said: “The council is but enhancing it
Playing Fields, Ruislip on www.hillingdon.gov.uk/ with concerns were police or anonymously Memorial in South Ruislip. extremely proud of its with such taste
Saturday 12 September. environment-pledge or encouraged to pass on via Crimestoppers as The council invested close links with the military and generosity.
To book, email mention @Hillingdon what they know, whilst soon as possible, so more than £130,000 in and we are delighted that On behalf of the
robcousins@sky.com. on Twitter and staying anonymous, that they can access the the project, at the site of in this 80th anniversary nearly 2,000 fallen
The next will be held use the hashtag by calling 0800 555 right support services.” national and international year, that we are able to Polish airmen
on Wednesday 16 #environmentpledge. 111 or completing an If you're a victim of importance, after an restore the memorial’s commemorated
online form by visiting domestic abuse, or know annual inspection and paving and continue there, we offer our
crimestoppers-uk.org. someone who is, and report by specialist to acknowledge the deepest thanks."
Crimestoppers then there's an emergency contractors A.F Jones significant contributions Shortly after the
passed this information on. that's ongoing or life Stonemasons Ltd outlined made by the Polish Air Second World War
The campaign also is in danger, call 999 that the memorial’s crazy Force in securing victory ended, senior Polish
urged perpetrators of now. In non-emergency paving was eroding in the Battle of Britain.” Air Force officers formed and maintenance of the
domestic abuse to get cases and for general and drainage issues Richard Kornicki a committee to coordinate memorial transferred to
help and support via a advice, please call 101 or were causing rainwater CBE, Chairman of a project to erect the Hillingdon Council. The
number of agencies and a contact Crimestoppers to pool on the paved the Polish Air Force memorial to honour and memorial was restored
confidential helpline. The anonymously. areas and steps. Memorial Committee, commemorate the Polish and rededicated in
Respect Phoneline 0808 For more information On Monday 11 May, an said: "The Polish Air Force airmen killed during the 1996, and in 2010 it was
802 4040 is an anonymous on the support available eight-week programme Memorial has never looked war while under British refurbished again in time
and confidential helpline in Hillingdon, visit www. began to remove and more beautiful. We are Command. In 1965, the for the 70th anniversary
for men and women hillingdon.gov.uk/abuse. replace the paving with indebted to Hillingdon ownership and care of the Battle of Britain.
6 September/October 2020 September/October 2020 7
news news
Youth service supports young people Award to boost walking and cycling opportunities
In the past year the council clubs and volunteering achieved a Gold award.
has supported 54 young for organisations. She said: “Completing is The council has key town centres and the health benefits of Cllr Keith Burrows,
people to complete the Cllr Susan O'Brien, such a big achievement secured £100,000 from London Underground walking and cycling. Cabinet Member
Duke of Edinburgh’s Award Cabinet Member for and I would recommend the Department for stations, as well as On each of the routes, for Planning and
(DofE) programme, with Education, Children and it to everyone. It opens Transport’s first allocation improvements to access works will include improved Transportation, said:
500 more currently enrolled Youth Services, said: “I your eyes up to so many of the Emergency Active points onto the Grand signage, temporary cycle “These routes will provide a
in this popular national am so proud of our young different opportunities and Travel Fund to further Union Canal towpath. parking in areas where wider range of travel choices,
achievement scheme. people participating in the I feel so proud of myself improve conditions The proposed routes there is high demand, encouraging residents to
The programme gives DofE Award who, between knowing I’ve done lots to for walking and cycling will provide residents surfacing repairs and the walk and cycle more; help
14 to 24-year-olds the 1 April 2019 and 31 help my local community. “I intend to go to across Hillingdon and visitors with an upgrade of small-scale to reduce dependency on
opportunity to gain March 2020, contributed “I volunteered at university to study Primary following the outbreak opportunity to travel on cycle infrastructure. public transport services;
essential work-ready and a staggering 1,274 hours my local Beaver and Education to become a of the coronavirus. foot or bicycle safely and Overgrown access and create links across
personal skills, such as volunteering to help Scout unit and had a teacher, and universities The funding will conveniently, avoiding points to the Grand Union the borough that are safe,
resilience, problem solving others, equating to a social place at a special needs have been very impressed be spent on practical traffic hotspots such as Canal will be cleared and convenient and attractive.”
and communication, to value of £5,542 to local children’s playgroup. It with all my new skills upgrades to five walking Swakeleys Roundabout, accessibility improved For more information,
enhance CVs, university communities in Hillingdon. was challenging but it was and experience.” and cycle routes through while maintaining social (in agreement with the visit www.hillingdon.
and job applications. Many also continued to very fascinating as well as For more details, visit off-road areas linking distancing and receiving Canal & River Trust). gov.uk/active-travel'.
Young residents have volunteer throughout rewarding. I challenged www.hillingdon.gov.uk/
also taken part in a range lockdown while adhering myself to a four-day hiking dofe and to enrol or find
of volunteering activities
locally for their DofE Award,
to government guidance.”
Jessica Harker, 18,
and camping expedition
in Snowdonia for the
out more, email dofe@
hillingdon.gov.uk or
Park refurbishment works
including coaching at sports from Hillingdon, recently physical element. call 07956 534 070. A special event was held at steel roof wire brushed
Barra Hall Park on Friday 24 and sanded by hand.
New tennis booking system Children design dream bikes July to mark the completion
of £165,000 improvement
The EMI memorial
benches in the park,
Hundreds of young The council’s school works at the site. commemorating the women
residents were inspired travel and road The park’s octagonal working in EMI who died
to get creative with safety education bandstand has been in an air raid during World
a bike themed art team received 472 restored and was the stage War Two, have also been We are interested in upcoming touring
competition in June. submissions and the for a performance by refurbished with new bases. hearing from residents exhibition called ‘This is
The ‘design your competition was judged students from Hillingdon The distinctive formal of all ages, who may Me’, where residents are
dream bike’ contest, by Cllr Keith Burrows, Music Hub, who played to garden arches have have a fascinating story invited to photograph
which took place during Cabinet Member those gathered, including been sandblasted and to tell about living or five objects that mean
the pandemic as part for Planning and the Mayor of Hillingdon, repainted, and a zip wire working in the borough something to them and tell
of National Bike Week Transportation. They Cllr Teji Barnes; Cllr Richard for older children and for a new Hillingdon the story of who they are.
(Saturday 6 to Sunday 14 were blown away by Lewis, Cabinet Member for basket swing have been Stories campaign. The aim of the campaign
June), encouraged children the effort and creativity Central Services, Culture added to the playground. Stories can relate to, is to highlight the history of
During the summer, maintaining a distance, to draw their ideal bike put into designs. and Heritage; and Leader Cllr Jonathan Bianco, but are not limited to, the borough and what it is
the council introduced providing social and and think about their The drawings were of the Labour Group and Cabinet Member for your experiences during like to live in Hillingdon.
a new booking and mental health benefits. journeys to school and digitally recreated and Townfield ward councillor, Finance, Property and the pandemic; growing As part of the initiative,
solar powered entry Cllr Richard Lewis, how these involve safety presented to each Cllr Peter Curling. Business Services, said: up, living or working videos have been created
access system for Cabinet Member and impact on health child in a frame, and all The bandstand was “Barra Hall Park is one of in Hillingdon; places that document the
Churchfield Gardens for Central Services, and the environment. 12 winners received built in 1928 by notable our many award-winning you enjoy visiting; or significance of Hillingdon’s
tennis courts, Ruislip. Culture and Heritage, The initiative was open an Amazon voucher. iron manufacturers Hill Green Flag sites and it is a your local family history. historical sites alongside
The system will enable said: “I’m delighted that to young people aged View the winners and and Smith of Dudley. pleasure to see how it has These will be used as virtual behind-the-scenes
residents to easily book the new booking systems between four and 13 and their winning entries The cast ironwork frame now been transformed for inspiration for future tours of our theatre venues.
a free session online. are providing residents they were able to be as at www.hillingdon.gov. was sandblasted and the continued enjoyment of exhibitions, writing, visual A new range of heritage
The gates are passcode- with a greater ease of creative as they liked. uk/design-a-bike. redecorated, and the residents and visitors alike.” arts and performances walking tours, which
enabled, environmentally access to these facilities. at a variety of venues explore our diverse and
friendly and make the “Tennis can offer so across the borough. award-winning green
site more secure by many health and social Your tales can be spaces, have also been
preventing misuse and benefits and whether you submitted in a range devised and will take
anti-social behaviour. are interested in playing a of formats, such as place with social distancing
These works follow the game for the first time or photographs, artwork, guidelines in place.
installation of systems at enjoying the sport again, I drawings, in writing or To find out how you
Cavendish Recreation would recommend trying via a short video. can be involved and
Ground, Fassnidge Park out our tennis courts.” The council is also submit your stories,
and Hillingdon Court Park. For more information interested in showcasing watch the videos or
Tennis is a fun sport and to book, visit www. people from various take a tour, visit www.
that can be played while hillingdon.gov.uk/tennis. backgrounds for an hillingdon.gov.uk/stories.
8 September/October 2020 September/October 2020 9
older people older people
Supporting older residents impressed with the humanity and
selflessness of the people at Bell Farm,
who are individually and collectively
been providing social interaction and
companionship while the dining clubs
have not been able to run as normal.
during the pandemic during this difficult time giving local
people and the community the
support and help they need.
The clubs are hoping to bring
back their dining experiences, while
adhering to government guidelines
“I receive thoughtful phone calls on social distancing, later in the year.
The council’s Leader’s Initiative for Older People, two to three times a week to check Manor House Sheltered Housing
a dining centre funding programme and core if I need anything and whenever
I receive a food basket, there is
Scheme in Hayes held an afternoon
tea party in their communal garden
grant support for voluntary organisations always a beautiful handwritten card for around 30 residents in June.
someone has taken the time to make. The scheme’s staff ensured that the
all help to keep older residents safe, active This wonderful gesture is actually day was safe for all those taking
and independent. Hillingdon People takes more valuable to me than the food
itself, it really means so much. For
part by setting up the tables, chairs
and gazebos so people could
a look at some groups’ activities in recent me, no praise is too high for the socialise while maintaining the
volunteers and they have been some required two-metre distance.
months as they adapt their services. of Hillingdon’s hidden heroes.” Initiative for Older People, the Luckily, the weather was warm
The team has also been centre hopes to continue to bring and sunny all day, and the residents
B
ell Farm Christian Centre in The cards have since created many delivering birthday cakes to those entertainment to older people’s enjoyed it so much, the event
West Drayton assists the local friendships, as the children and older shielding on their special day as doorsteps on a regular basis. extended into the evening.
community by providing a residents have continued to stay in many of their older members live Ruislip-based dining centres, the Elm Before the pandemic, the scheme
number of services, including advice touch through letter writing, which far away from their families. Park Lunch Club and Tudor Luncheon hosted regular themed dinners
and information, activities, events and has helped to create a community In addition, Bell Farm has been Club have 243 members who would which friends and family members
courses. Bell Farm receives £18,000 connection especially when people organising special seasonal activities. normally visit them on a weekly basis. could attend. Manor House hopes
towards its dining centre and a core were confined to their homes. During Easter, the team sent out more Last year the centres combined served to continue the tea parties outside,
grant of £50,000 from the council. Local parents and children than 100 Easter eggs, and for Father’s more than 12,000 meals, hosted a weather permitting, so residents
While the centre has been unable have also been involved with Day, they put together goodie bags range of activities including bingo, can still catch up with one another
to hold its regular lunches, trips and the care package deliveries. filled with cakes, flowers, socks, and arts and crafts and quizzes around while keeping at a safe distance.
social activities for older residents, the Ronald Balsdon, 79, (pictured delivered them to 65 people. three times a week, and organised Residents at Rylstone Sheltered
team has instead been working five top right) was a regular visitor to Bell They also hosted a special VE two five-day holidays annually for Housing Scheme in Harefield
days a week to provide food parcels Farm’s lunch club for older residents Day activity where they brought its members. The council’s support enjoyed their first coffee morning
and befriending calls to their members and has been receiving support celebrations to more than 100 from its dining centre programme for since lockdown in July.
and those who were shielding. since the start of the pandemic, people through socially distanced both centres adds up to £84,000. Prior to the pandemic, the scheme
Since lockdown, the centre has including regular phone calls, the doorstep visits. They arrived at each Since March, the team has been ran weekly events for up to 30
delivered more than 300 care food parcels and handwritten cards. person’s home in a decorated car calling each of the members weekly residents. This time, 12 residents
packages and made around 250 He said: “I had such a lovely time playing wartime music and delivered to check in with them. They have also attended the morning, which was held
calls each week to support the whenever I went to Bell Farm and it freshly baked cakes, gifts, a themed been shopping for those who were in Rylstone’s lounge, and allowed for
community and reduce loneliness. has been a real loss to me since the activity booklet and more to help shielding and don’t have family to do some much-needed catching up with
The centre also teamed up with centre had to temporarily close. residents to commemorate the day. this for them. Their phone calls have friends after many months of shielding.
local schools, including Cherry Lane “I live alone and my family live Using a specific £2,000 grant The residents had requested for
Primary School, to produce hundreds several hours away, so the support received from the Leader’s social activities to take place again,
of greetings cards that have been from them has been so beneficial. Leader of the Council, such as a coffee morning, after
placed inside the care packages. Everyone is caring and I’m really Cllr Sir Ray Puddifoot, “I have explaining they had felt lonely and
been amazed by residents and hoped for a bit of normality through
community groups across the the reintroduction of such events.
borough voluntarily supporting Employees put measures in place
those in need of help and so residents could attend the coffee
protection during the pandemic. morning while adhering to social
The continued efforts from our distancing. These visible measures
also helped to put residents at ease.
local dining clubs and sheltered
Following the success of the
housing schemes to look after morning, Rylstone has made the
older residents really shows the coffee morning a regular event
selflessness heroism of our each Wednesday. The mornings
communities and we are proud to have become increasingly popular
continue to support their work as more residents are starting to
through the Leader’s Initiative.” feel comfortable to attend again.
i
To find out more about the Leader’s Initiative for Older People and to
apply for a grant to hold Christmas events or activities for older people
(COVID-19 dependent), visit www.hillingdon.gov.uk/leadersinitiative
10 September/October 2020 September/October 2020 11
section
safety section
safety
t i n g t h e p u b l i c
Pro t e c rrectlyi n c o
Face masks and face coverings
what to look out for
n d a r d a n d
against substa ks and hand sanitiser
The trading standards team predominantly
inspects face masks that have been designed
as Personal Protective Equipment, such as
l l e d f a c e m a s respirators. When buying such equipment,
labe
the team recommends customers choose
a reputable retailer and look out for:
Hand sanitisers with fake branding and insufficient alcohol content • CE Mark
• EN 149: 2001 the European safety
standard for PPE respirator face masks
with FFP2 or FFP3 level of protection
Cllr Douglas Mills, Cabinet • Name and address of manufacturer
Our trading standards Member of Community, • Name and address of importer/distributor
Commerce and Regeneration, • Product expiry date
team has been playing said: “Trading standards continues • Instructions on how to wear the mask.
a crucial role in to do a sterling job in not only In the context of the coronavirus outbreak,
protecting local residents but also the best available scientific evidence
stopping substandard members of the public up and is that, when used correctly, wearing a
and incorrectly labelled down the UK who might otherwise face covering may reduce the spread of
coronavirus droplets in certain circumstances,
be put at risk by substandard or
face masks and hand incorrectly labelled products. helping to protect others. You can buy
reusable or single-use face coverings. You
sanitisers entering “With the fight against
may also use a scarf, bandana, religious
coronavirus likely to last for some
the UK via Heathrow time, these cargo inspections are as
garment or handmade cloth covering.
Airport since the important as ever, and I’m proud of A face covering should:
the role Hillingdon is playing in
outbreak of COVID-19. keeping the nation safe.”
cover your nose and mouth while
allowing you to breathe comfortably
D
uring the first two months of fit comfortably but securely against
the coronavirus pandemic, the side of the face
our trading standards The teams’ efforts were so “At a time when face masks and be secured to the head with ties
team, with support from their impressive that BBC London went hand sanitisers have become or ear loops
counterparts at Hounslow Council, along to film a cargo inspection for essential commodities, we’re helping be made of a material that you find to be
stopped 6.5 million face masks and the 6.30pm news in June. By the to stop substandard products comfortable and breathable, such as cotton
8,000 counterfeit hand sanitisers end of June, the team had inspected entering the UK market, where ideally include at least two layers of fabric
coming through the airport. 13.5 million face masks, all of which they could potentially end up in (the World Health Organisation
The majority had been labelled were either destroyed or required shops or health settings. In just over recommends three depending on
with false claims or fake safety changes to their labelling. Where two months we stopped almost the fabric used)
certificates, and around 4.25 possible, the team attempted 7,500 kilograms of non-compliant unless disposable, it should be able to
million had to undergo label to get the packaging altered to goods entering the market.” be washed with other items of laundry
amendments before they were remove all safety claims so that All seized goods are according to fabric washing instructions
subsequently released. However, the masks could be sold as face destroyed and the materials and dried without causing the face
2.25 million were found not to coverings rather than as face masks. recycled where possible. covering to be damaged
comply with legal safety standards. While face coverings are Hillingdon and Hounslow You should wash your hands thoroughly
Substandard face mask with weak ear loop straps
The teams also seized 8,000 fake recommended because they Councils’ trading standards services with soap and water for 20 seconds or use
hand sanitisers, branded Andrex and offer some degree of protection provide product safety inspections hand sanitiser before putting a face
Comfort, at Heathrow. Suspicions against COVID-19, they do not at Heathrow Airport on behalf covering on.
were raised as they had identical offer the same protection as of the UK Office for Product For more information on face coverings,
packaging and labelling, except for face masks that comply with EN Safety and Standards (OPSS). when to wear them, how to wear them
the brand name, and the same batch 149: 2001 - the European safety Hillingdon's team currently holds safely and how to make your own, visit
code on the entire consignment. A standard for respirator face masks. an OPSS award for excellence for www.gov.uk/government/publications/
further 4,500 hand sanitisers with false Phil Jenkins, Trading the work they do at the airport. face-coverings-when-to-wear-one-
labelling were seized at the airport. Standards Officer, said: “Many As well as inspecting PPE such as face and-how-to-make-your-own.
A sample of the fake hand sanitisers people don’t know about the masks, the team has continued with
was analysed by a laboratory and important frontline role the council business as usual tasks at the airport
found to contain only 44 per cent plays in protecting consumers through the pandemic, including
i
ethanol. Public Health England up and down the country from inspecting toys, electrical goods and For more information on the work
recommends 60 per cent or above unscrupulous businesses seeking cosmetics to ensure the products are of trading standards, visit
to be effective against COVID-19. to bypass EU and UK safety laws. safety compliant and fit for purpose. Non-compliant face mask with false labelling www.hillingdon.gov.uk/tradingstandards
12 September/October 2020 September/October 2020 13
health
section section
health
Protect yourself and others household/support bubble no
from coronavirus
longer need to isolate.
4 SHARE CONTACTS: If
you test positive for
coronavirus, the NHS Test and
Like all local authorities, we are working with the government, NHS Trace service will send you a
Test and Trace and local communities to minimise the spread of text, email or call you within 24
hours with instructions of how to
coronavirus (COVID-19). share details of people you have
T
been in direct contact with, or
his involves sharing current infection rate data and information Stay alert to control the virus within 2 metres of, for more than
public health guidance on council services and support, and save lives 15 minutes, and places you have
as widely as possible so visit www.hillingdon.gov.uk/ In July and August, infection rates in visited. Please respond quickly
everyone knows what they can do coronavirus. Hillingdon were low but it is important so advice can be given to those
to protect themself and others, what You can also follow our social that you continue to follow the guidelines who need it and to protect your
the virus symptoms are and how to media accounts. For Twitter follow to reduce the risk of you and other friends and family and the spread
access a test if you have symptoms. @Hillingdon and for Facebook like people getting ill with coronavirus. of the virus in your community.
We have also developed plans the ‘London Borough of Hillingdon’. You can spread the virus even if you If you are contacted by the Test
so that we can respond quickly We also regularly send email do not have symptoms. and Trace service please follow
if any local outbreaks occur. newsletters. Sign up online to To continue to protect yourself and their instructions. Any information
For the most up-to-date receive these at www.hillingdon. others, please remember you are asked to give will be kept
coronavirus guidance, localised gov.uk/enews. the following... in confidence.
Wash your hands Keep your distance Avoid touching
often for at least 20 (2 metres or 1 metre where your face
seconds using soap and this isn’t possible)
water or sanitiser
Test and Trace essential worker; or if you have
You do not need to wear a been told to have a test before
face covering if you have a The NHS Test and Trace service you go into hospital, for example
helps to identify, contain and for surgery. You can choose to
legitimate reason not to. Please
control coronavirus, reduce the take the test at a test site near you Leader of the Council,
be mindful and respectful that spread of the virus and save lives.
Cover your face there are some circumstances and get your result tomorrow Cllr Sir Ray Puddifoot, said:
If you have coronavirus symptoms, (you can only leave home to have “Please share this important
on public transport and where people are less able Cover your mouth and nose you should: a test), or you can take the test information with your family,
in enclosed public to wear face coverings and with a tissue or your sleeve
indoor spaces that the reasons for this may (not your hands) when you 1 ISOLATE: You and anyone
in your household and/or
with a home test kit. friends and community. I would
RESULTS: If your test is
not be visible to others. cough or sneeze support bubble must stay at home 3 positive, you must stay at
like to encourage Hillingdon
residents to continue to follow
until you get your test results. home (self-isolate) for 10 days the safety guidelines, and if you
2 TEST: You should book a from when you started to have think you have symptoms
Symptoms of coronavirus (COVID-19) If you have any of test immediately (within the
first five days of having symptoms)
symptoms. Anyone in your
household/support bubble
please self-isolate immediately
these symptoms, and book a test. Our ability to
you should protect by visiting www.gov.uk/get- should stay at home for 14 days
coronavirus-test or calling 119. from when you started to have return to a more normal life
yourself and others
Everyone is eligible for a test. You symptoms. If your test is negative, relies on everyone playing their
by not leaving
home (self-isolating) can get a test for yourself if you you and other members of your part and doing the right thing.”
and immediately have coronavirus symptoms; for
i
booking a test someone you live with, if they To find out more about the Test and Trace service, visit
(see right). have symptoms; if you are an www.gov.uk/guidance/nhs-test-and-trace-how-it-works
A high temperature A new continuous cough A loss of smell or taste or call 119 if you have no internet access.
14 September/October 2020 *All information accurate at time of print. September/October 2020 15
section
business section
business
SUPPORTING YOUR The council has also set up a new the government to take action against
pavement licensing scheme and we businesses who are not adhering to Leader of the Council,
the government guidelines. Officers Cllr Sir Ray Puddifoot, said:
HIGH STREETS
are inviting applications from food
and beverage businesses who want are carrying out regular compliance “COVID-19 has had a huge impact
to place tables and chairs on the checks and will take further action on the local business community.
where businesses are putting public
AND LOCAL
pavement outside their premises to Our support has ensured that a
help customers to socially distance. health at risk. range of businesses could access
The scheme offers good value for Online business directory temporary government funding
BUSINESSES
money at just £40 for four months. To We have launched a new online and that premises were helped to
find out more visit www.hillingdon. business directory. Businesses can sign reopen safely - for both
gov.uk/pavement-licence. up for free to advertise their services employees and customers.
In July, the council held two live and residents can use the directory “We hope that through the
Q&A Twitter sessions for non-essential to find out which businesses are open
businesses and the hospitality industry, variety of support we are offering,
locally, their hours and any coronavirus-
The council has delivered various offering advice on reopening safely. related restrictions in place. For more
that we can encourage residents to
shop in Hillingdon and help the
The council has also been given a information visit www.hillingdon.gov.uk/
forms of targeted support to range of new enforcement powers by businessdirectory. local economy to bounce back.”
Hillingdon businesses, both during
the coronavirus lockdown and as Jane Belither-Baverstock, A risk assessment of the business
restrictions ease, to assist them Director of Plush Hair, Ruislip, was carried out and we have all the
said: “The council was very helpful PPE - including protective visors
through this period of disruption, when we had to close down and and aprons - and put in place all
to help them to get back up and then when we reopened. There
was an amazing amount of advice,
the safety and social distancing
procedures, such as booking by
running safely, and to encourage especially on the website, about appointment and having only three
the assistance available which got clients in the salon at one time, so
residents to shop locally to boost us through those first few weeks our staff feel safe as well as making
the borough’s economy. of panic. our clients feel safe.
“We received the government “We have always ensured high
grant from the council, along with levels of hygiene and cleanliness,
L
rates relief for 12 months, which we so this didn’t change. All areas used
ocal businesses received support bills, so it was pretty scary. With and guidance to retail premises, were really grateful for. by clients are cleaned after use and questionnaire. Clients must use
from the council in accessing no income, it’s amazing how beauty salons and the hospitality “With the help of the council, equipment is sterilised. the sanitiser station before being
some of the government’s quickly the money runs out. sector to ensure they could reopen we put a lot of time and effort into “No client can come through seated, and we give them a sealed
temporary coronavirus business safely for customers and their staff. ensuring the safety of both staff the door without having their plastic bag containing a disposable
support grants. One-off cash In one week alone they visited more and our clients for reopening - our temperature taken first. We then mask and gown. We also keep
grants of £10,000 were provided than 1,000 retail premises. Businesses salon is run like a military operation. ask them to complete a health record cards for Test and Trace.”
to eligible smaller businesses, and were also offered a free street marking
larger premises were entitled to a service to ensure social distancing
£25,000 grant. Smaller businesses and help with risk assessments.
that were not eligible for the Small are adhering to social distancing “Customers pre-book their
Business Grant Fund or the Retail, guidelines and are happy with the order on an app rather than
Leisure and Hospitality Fund were safety measures we have in place. coming up to the bar and staff
then able to apply for Local Authority “The council worked with us bring their orders to their table.
Discretionary Grant funding. to make it happen, including Staff have PPE and we are always
By 18 August, the council had offering free street marking for sanitising. We have also put
distributed more than £42 million "After enquiring about the initial those queuing. up protective screens around
in financial support grants to help grants, I kept in touch with the council “We have been following strict the bar area. It’s great to see
more than 3,284 businesses. and they were really good at keeping procedures - there are sanitising people coming out and enjoying
Ashley Winston, Director me informed, and when the next set stations at the door, and we have themselves after lockdown.
of Palmdale Motors Ltd in of funds were released for companies a system for recording customers “The council’s licensing team
Hayes, said: “As a car finding like mine, they were really quick to let details which they can complete has provided regular updates
business and not a car dealer, we me know and act after I had applied. on their phones as they enter. We regarding the government's
fell through the gap when the We were allocated a grant within days. David Hogg, General Manager also promote online bookings for guidelines and have been great
government financial assistance “They linked me to the application of Millers Tap, Uxbridge, said: our tables so we can let customers popping in to see how we're
for businesses was launched. and took the time to speak to “Things have been going fantastically know when we are going to be full. doing and they are constantly
“We were not eligible for the first me. I can’t thank them enough.” since we opened again on 24 July. With pre-booking we can manage checking if there is anything extra
set of grants because we are not As lockdown eased and a range Our customers know the rules, the size of the groups coming in. they can do to support us.”
officially in retail, so for two months it of businesses were given the green
i
made things tight and put us on edge. light by the government to reopen, For more information about the support the council
“I had to furlough my small staff, council officers went door-to-door is offering businesses, visit www.hillingdon.gov.uk/
but still had to pay rent, insurance, across the borough offering help guidance-and-support-for-local-businesses
16 September/October 2020 September/October 2020 17
sectionservices
digital section
digital services
Engaging with residents digitally during the pandemic
The council has harnessed online Dementia support continues
Video tutorials and plant Virtual council meetings
technology to transform the
delivery of a variety of services. deliveries to help gardening The council recorded a first in May, when the Major Since the start of lockdown, the council has ensured
Applications Planning Committee held its debut that social support has remained available to residents
As a result of the pandemic, the application and live virtual meeting on YouTube using Google Meet. living with dementia.
judging process for our annual Hillingdon in The meeting was not only groundbreaking, but The support started with calls to residents who
Hub delivers lessons online Bloom horticultural competition took place
virtually this year with residents entering
also a way of ensuring that the council’s vital decision-
making and democratic processes were able to
usually attended our coffee mornings. The calls were
made to make sure each attendee was safe and to
photo entries online. adapt well during the pandemic. also direct them to the council’s community support
The popular contest received 110 submissions from Council meetings were briefly suspended in hub should they need it. The council’s sport and
residents, businesses, community groups and schools April as the country went into lockdown and physical activity team contacted around 60 people
in the borough across its nine categories, and judging social distancing requirements were introduced. each week, rising to 90, as more people were referred
took place during July and August. from Admiral Nurses, the Alzheimer's Society and the
The online format allowed more residents to take NHS Memory Service based at Hillingdon Hospital.
place as it meant that those with back gardens could As residents aren’t able to meet at their regular
participate for the first time. coffee mornings, a weekly pack containing
The results will be announced in September and puzzles, word searches, articles and more was
will feature in the next edition of Hillingdon People also sent out, either by email or delivered in
alongside this year’s Autumn Show winners. person, by Mick Geraghty, who works with
To help people to hone or develop their gardening the team and usually leads these mornings.
skills and encourage new entrants for Hillingdon in Online Zoom sessions were additionally introduced
Bloom and the Autumn Show, the council’s adult and to help those with dementia and their carers to stay
community learning team and the Rural Activities connected. Two sessions a week took place initially,
Children aged between five and 18 are offered Garden Centre (RAGC) created free gardening video increasing to five due to their popularity. During the
the opportunity to learn a musical instrument with tutorials, which are available to view on the council’s Shortly after, new regulations were introduced by virtual meet-ups, the groups enjoy a range of activities
subsidised music lessons by Hillingdon Music Hub. social media pages. the government permitting virtual meetings, and including singing, as well as chatting about a variety of
During the pandemic, the Hub has been delivering The videos cover a range of topics, including how to councillors began to hold key meetings via the topics to aid reminiscence. Additionally, a variety of
online instrumental and singing lessons and digital plant a hanging basket, making a frame to grow runner Google Meet platform. This has included meetings singing and theatre groups have been providing
resources for schools, such as singing assemblies and beans and sowing plants from seeds and bulbs. of the council’s Cabinet and Full Council. virtual performances via Zoom and two
tutorials. In addition to creating online videos, the team at the Residents can watch all meetings and proceedings Whatsapp groups have been set up so
The Hub also delivered Zoom meetings for RAGC also ensured that residents could continue to live on the council’s YouTube channel and to ensure people can chat outside the sessions.
school music coordinators, and children were given order a range of plants, compost and eggs via a free new technology is not a barrier for residents and During the summer, some outdoor meet-ups took
the chance to be involved in multi-track video delivery service while the centre itself is temporarily others participating in virtual planning committee place, enabling residents with dementia and their
production on YouTube. closed. The team has completed more than 1,200 meetings, the council has temporarily replaced carers to meet in small groups while adhering to
Learning a musical instrument can be beneficial home deliveries since Tuesday 14 April, and in June physical speaking rights with written representations, social distancing guidelines. For some it was the first
to young people, and can help improve children’s they launched a choose and collect service. subject to a valid petition being received. social contact they had had since before lockdown.
concentration, confidence and coordination.
i i
Watch the council’s virtual meetings on For more information about dementia support in
the council’s YouTube channel at Hillingdon, visit www.hillingdon.gov.uk/dementia
www.youtube.com/user/HillingdonLondon
Families take part in Playday 2020
T
he council developed a range of free videos and
online sessions so that families could take part in
this year’s Playday.
The national day of play for children in the UK took
place on Wednesday 5 August, and parents were able
to access play sessions, videos and fun ideas on the
i
The centre’s stock is regularly posted on their council’s website and via our Facebook, Instagram and Playing not only helps with a child’s physical, mental
Facebook page ‘Rural Activities Garden Centre’, Twitter pages. and emotional health, but also contributes to their
i
Free tutorials can still be accessed online by but can also be emailed to residents. Hundreds of residents got involved with the day, learning and development.
i
searching for ‘Hillingdon Music Hub’ on If you would like to make an order and engaging with the online content which included themed To view some of the Playday videos, visit
YouTube. For more information about learning arrange for a delivery or collection, email fitness sessions, storytime, arts and crafts, and ideas for www.hillingdon.gov.uk/playday
an instrument, visit www.hillingdon.gov.uk/music jsarnicki@hillingdon.gov.uk games and messy play.
18 September/October 2020 September/October 2020 19You can also read
