ORGANISATION PROFILE November 2020 - Tyres 4U

Page created by Glenn Hughes
 
CONTINUE READING
ORGANISATION PROFILE November 2020 - Tyres 4U
ORGANISATION PROFILE
        November 2020
ORGANISATION PROFILE November 2020 - Tyres 4U
AUSTRALIA                    NEW ZEALAND

         NSW             QLD          Auckland
         Sydney          Brisbane     Christchurch
         Coffs Harbour   Townsville   Wellington
         Dubbo
         Newcastle

         VIC             SA
         Melbourne       Adelaide

         TAS             WA
         Launceston      Perth

         NT
         Darwin

           tyres4u.com.au

Redbank QLD Warehouse
ORGANISATION PROFILE November 2020 - Tyres 4U
Contents
                                                                       Page

Location Map                                                             2

Strategic Direction / Mission Statement                                  4

Organisation Profile                                                     5

Environmental Management Policy                                          6

Solid Plus                                                               7

Tyreright                                                                8

TEN-24                                                                   9

Supplier Profiles                                                     10-13

Staff Profiles                                                        14-17

Certification of Registration - Quality Endorsed Organisation           18

Bankers, Auditors, Solicitors                                           19

Location Addresses                                                      20

    Redbank QLD Warehouse

                                                                Organisation Profile   3
ORGANISATION PROFILE November 2020 - Tyres 4U
Strategic Direction
    Mission Statement

    We commit...

    To continually strengthen our position as
    the dominant independent organisation in
    the Australasian tyre replacement market...

    We will...                                                Huntingwood NSW Warehouse    Sydney Contact Centre

        •    Be aggressive in anticipating and satisfying customer needs;
        •    Extend our leadership in customer service;
        •    Develop the most comprehensive range of quality products;
        •    Develop and nurture long-term supplier relations including product development input;
        •    Provide the best technical assistance;
        •    Offer innovative programs to encourage key account loyalty;
        •    Train and develop the best staff in the industry;
        •    Strengthen the “Tyres4U family” culture by promoting two-way open communication teamwork
             and personal development;
        •    Provide all employees with incentive to maximise personal performance;
        •    Enhance and promote the organisation’s image and products;
        •    Maintain quality assurance and safety programs;
        •    Minimise operating expenditure through group economies, best practice and
             effective use of technology.

    In order to:
        •    Achieve the highest level of customer satisfaction and loyalty;
        •    Provide job security and best-of-industry rewards for our employees;
        •    Build an organisation to which employees are proud to belong;
        •    Generate growing shareholder returns which encourage
             re-investment and further development of Tyres4U.

                                                                                          Townsville QLD Warehouse

4   Organisation Profile
ORGANISATION PROFILE November 2020 - Tyres 4U
Organisation Profile

Tyres4U Pty. Ltd. is a wholly owned subsidiary of National Tyre & Wheel Limited (ASX: NTD). Tyres4U
specialises in the import and distribution of tyres and tubes. Tyres4U holds exclusive and non-
exclusive agencies for multiple tyre brands manufactured in many overseas countries.

Tyres4U operates in every state and territory of Australia and has 11 separate branches strategically
situated throughout Australia, with the head office located in
North Sydney, New South Wales. Tyres4U also operates 3 branches in New Zealand.

The current product range offered by Tyres4U covers applications for:
   • Passenger Cars & SUV
   • Light Truck and 4WD
   • Truck
   • Agricultural/Industrial, including Earthmoving
        and Off-the-Road
   • Light Industrial, Golf, Turf & ATV Tyres
   • Pneumatic and Solid Forklift Tyres
   • Tyre Fill Polymer Products & Pumping Equipment
   • Tubes including Goldline HD Agricultural
   • Tyre Pressure Monitoring Systems (TPMS)                                          Sydney Head Office

The organisation is extremely supportive of its customer’s activities, having some of the most highly
respected expert technical people in the Australian tyre industry on its staff. Tyres4U is well placed to assist
its customers in selecting the right tyre to satisfy all tyre needs.

While it is obvious Tyres4U sell tyres, additionally, we provide information technology solutions
for commercial applications and value added services such as fleet monitoring, Cost Per Kilometer
(CPK) analysis and TPMS technology for critical use trucking applications. We have a large number of
quality truck tyres with Performance Based Standards (PBS) test data.

                                                          100% Australian
                                                          owned & operated

                                                                                             Organisation Profile   5
ORGANISATION PROFILE November 2020 - Tyres 4U
Environmental                                                              100% Australian

    Management Policy
                                                                               owned & operated

    Tyres4U is committed to Environment Management for current & future generations.

    Tyres4U’s Environment Management System (EMS) focuses on cleaner business practices:

    1.   Controlling activities that may create pollution and environmental risks
    2.   Identifying and implementing appropriate responses to legislated requirements
    3.   Committing to comply with the Environment Protection Act and other relevant legislation
    4.   Minimising adverse effects on the environment aiming to prevent pollution
    5.   Encouraging staff to contribute, co-operate & participate in environmental matters
    6.   Re-using and recycling all materials and natural resources, including water, where practical

    Tyres4U is an active member of Waste Contractors & Recyclers Association NSW & we
    insist that all tyre disposals through our supply chain are handled by businesses complying
    with EPA regulations, such as Tyrecycle, who are also TSA accredited tyre collectors &
    recyclers.

    Tyres4U has developed & implemented its own ‘whole life of tyre management system’ insisting on the
    preferred use of our eco-friendly accredited range of tyres where suitable.

    Tyres4U places an emphasis on the import from manufacturers of low rolling resistance tyres, which help
    the environment by lowering fuel consumption and CO2 emissions.

    Tyres4U works closely with Giti Tire, a global organisation focused on sustainable production who:
      • Planted 16,000 trees to green the land near their Indonesian factory & research facilities.
      • Established ‘citizen social responsibility’ as part of their corporate culture.
      • Are committed to tyre manufacturing processes which minimise environmental impact.
      • Invest millions of dollars in environmental protection projects.

    Tyres4U imports Radar tyres from Omni United, the first 100% carbon neutral tyre company.

    Tyres4U wholesales tyres from leading global manufacturers such as Michelin, Goodyear, Pirelli, Continental,
    Bridgestone, Hankook & Yokohama, who support a national Australian waste tyre management program
    (TSA) funding research & tyre recycling initiatives.

    Tyres4U import tyres from many leading global manufacturers with ISO14001 environmental accreditation
    in manufacturing & distribution.

    Les DeCelis - CEO

6   Organisation Profile
Solid Plus
Solid Plus, is an innovative industrial/forklift tyre service
under the umbrella of Tyres4U. Solid Plus is geared to supply
the best industrial/forklift service in Australia with the most
advanced technology, the best staff and the best range of
pneumatic and solid forklift tyre brands.

We are committed to providing industry best service. In
keeping with this commitment, a unique paperless online
quoting/ordering system is available. In addition, we also
commit to deliver on time and all Solid Plus trucks are fitted
with a GPS navigator and tracking device to keep you up to
date with arrival times etc.

Solid Plus is a quality-endorsed (IS9001), Australian owned
and operated organisation.

Solid Plus holds exclusive distribution rights for many tyre
brands including Continental, Advance, Kenda and Double Coin.
We also distribute alternative brands to cater for all budgets.

Solid Plus operates in every Australian state and has 11
distribution centres throughout Australia. The head office is
based in Huntingwood, New South Wales.

Solid Plus operates a 24/7 industrial tyres emergency service.
Solid Plus can offer a same and/or next day onsite solid tyre
pressing service and also has available an exchange wheel
system for remote areas.

                                                                  Organisation Profile   7
w retail channels such as internet purchasing and mobile phone booking options have become the norm as consumers demand a grea
el of advice, service, value and instant delivery.

ere has become increased specialisation in tyre retailing. Passenger (incorporating on-line selling and marketing) and commercial tyre sa
d support (quality tyre and service solutions for truck, bus, agriculture and industrial).

 eright was established to fill a gap in the market, to keep the wheels of industry rolling and to deliver contemporary, customer focuss
novation and expertise.

 eright is Australia’s innovative tyre retail chain supported by the Tyres4U distribution network.
 r TEN-24 national truck roadside assistance program is keeping truck fleets on the road, delivering their cargo on time.

                The world of retailing is continually evolving.
                Retailing tyres into the future is no exception
                and requires an integrated national strategy,
                combined with exceptional local service
                delivery.

                New retail channels such as internet
                purchasing and mobile phone booking
                options have become the norm as
                consumers demand a greater level of advice,
                service, value and instant delivery.

                There has become increased specialisation
                in tyre retailing. Passenger (incorporating on-
                line selling and marketing) and commercial
                tyre sales and support (quality tyre and
                service solutions for truck, bus, agriculture
                and industrial).

                Tyreright was established to fill a gap in the             Around 70 Tyreright Service Centres
                market, to keep the wheels of industry rolling                located throughout Australia.
                and to deliver contemporary, customer
                focussed innovation and expertise.                              Plus over 180 Affiliated Tyreright
                                                                                 Service Centres Australia wide.
                Tyreright is Australia’s innovative tyre retail
                chain supported by the Tyres4U distribution
                network.
                Our TEN-24 national truck roadside
                assistance program is keeping truck fleets
                on the road, delivering their cargo on time.
AUSTRALIA WIDE
                                                         24HR EMERGENCY
                                                         TRUCK TYRE SERVICE
                                                                       24HR EMERGENCY
                                                                     TRUCK TYRE SERVICE

Tyres4U manages a network of
tyre specialists covering Australia with
24 hour emergency tyre service facilities.

WE KEEP YOU MOVING
EMERGENCY ROADSIDE ASSISTANCE – AUSTRALIA WIDE
No matter where you are, a tyre problem quickly becomes an emergency -
it will cost you time and money. And running late is a transport operator’s
nightmare.

Now you can rest assured knowing that TEN-24 will be with you in over 200 locations
along the major trucking routes throughout Australia.

All you have to do is join now and when you find yourself where you least want to be,
call 1800 00 1024. We aim to get you moving in less than 3 hours after your call for help.

24 HOURS
We know that a tyre problem is not going to happen when it suits you. Far from it.
It will happen when you’re behind schedule and out in the middle of nowhere.

That is why TEN-24 is available 24 hours a day, 7 days a week, 365 days per year.
Just call 1800 00 1024 and we’ll get you moving again.

FREECALL 1800 00 1024
Wherever you are in Australia, we are only a phone call away. Call 1800 00 1024 and our
TEN-24 central control room will quickly organise to have your tyre problem fixed.

Emergency Roadside assistance is free when the member is running
TEN-24 approved product.
FOR MORE INFORMATION CONTACT TEN-24 ON:

& 1800 00 1024
PROUDLY AUSTRALIAN
OWNED & OPERATED BY
Brand Range
                                                                             AG, OTR,   INDUSTRIAL
                 CAR & SUV                     LIGHT TRUCK      TRUCK &                              TUBES &
BRANDS                          4WD TYRES                                   FORESTRY & & FORKLIFT
                   TYRES                          TYRES        BUS TYRES                             WHEELS
                                                                           MINING TYRES   TYRES

                 Exclusive to   Exclusive to    Exclusive to
                  Tyreright      Tyreright       Tyreright

                                                                             ATV/TURF                 TUBES

                                                                             ATV/TURF

                                                                                                      TUBES

                                                                             TYRE FILL   TYRE FILL

                                                                                                      TUBES
         Tubes

    Tyres4U also supply these leading international tyre brands to customers subject to approval.

 Email                                                For More Info.                       Contact Centre
 info@tyres4u.com.au                                  tyres4u.com.au                       1800 722 822
Supplier Profiles
     Tyres4U exclusively sources tyres, tubes, wheels & tyre fill, from these international manufacturers:

     			                                                                                Accuride Wheels - Canada
     Accuride Wheels is the largest North American manufacturer and supplier of wheels for trucksand trailers, as
     well as for buses, light trucks, speciality and military vehicles.

     			                                                                       Advance (Guizhou Tyre Co.) - China
     Advance affordable tyres for trucks, tractors, forklifts, implements and OTR vehicles are manufactured by
     Guizhou Tyre Co. in QS9000 certified plants.

     								                                                                    Arivo (Arivo Tyre Co.) - UK / China
     Arivo quality budget priced tyres for cars, SUVs, 4WDs, light trucks and trucks are designed in UK
     with European technology & manufactured with ISO9001 & ISO/16949 quality certification.

     			                                                                   Alliance Tire Group (ATG) - Israel / India
     Alliance tyres for tractors, implements, off road trucks & forestry vehicles are manufactured by ATG (Alliance
     Tire Group), a division of The Yokohama Rubber Company of Japan.

     			                                                               Armour (Xuzhou Armour Rubber Co.) - China
     Armour bias ply tyres for light trucks, tractors, OTR & industrial vehicles & forklifts are manufactured by
     Xuzhou Armour Rubber Co’s 3,000 employees including 410 technical staff.

     			                                                           Boto (Shandong Wanda Boto Tyre Co) - China
     Boto are “better performing budget” radial car, truck & OTR tyres, exported by Shandong Wanda Boto Tyre
     Co, est in 2004, a division of the Wanda Group a top 500 Chinese company.

     					                                                Double Coin (Shanghai Huayi Group) - China / Thailand
     Double Coin car, SUV, 4WD, LT truck, bus & OTR tyres are manufactured by a division of Shanghai Huayi
     Group Corp. with a century of technical excellence based in Shanghai.

     						                                                              Firestone Ag (Bridgestone) - USA / Spain
     Firestone Ag tyres are imported from a division of Bridgestone in USA & Spain. Firestone made the original
     rubber tractor tire & continue to innovate to remain No.1 Radial OE tyre brand.

11   Organisation Profile
G T Radial & Giti (Giti Tire) - China & Indonesia
     GT Radial & Giti (pron. G-T) tyres are manufactured in 8 plants in USA, Indonesia & China by Giti Tire, with
     HQ in Singapore, who have 5 R&D centres, 33,000 employees & sales over $3bn.

     						                                                              Kenda Ind’l (Kenda Rubber) - Taiwan / China
     Kenda Turf, ATV, Lt Industrial, Skidsteer, Forklift & specialty tyres & tubes from Kenda Rubber established in
     1962, & now one of the largest, specialised global industrial tyre companies.

     						                                                                Mitas (Agricultural Tyres) - Czech Republic
     Mitas, part of the Trelleborg Group, is one of Europe’s leading manufacturers of tyres for agricultural
     machines. Quality & Reliability lead to Mitas’ 30% OE share on tractors in Europe.

     						                                                                             Radar (Omni United) - China
     Radar was launched in 2006 by Omni United and is one of the most dynamic and fastest growing tyre
     brands worldwide with PCR, UHP, SUV, LT tyres designed in Singapore..

     				                                                      Sunwide & Aventus (Qingdao Sunwide Tyre) - China
     Sunwide & Aventus quality, budget priced car, SUV, 4X4, LT, Truck & bus tyres with advanced product design
     in a wide size range offering drivers excellent value for money.

     					                                                       Tracmax (Shandong Yongsheng Rubber) - China
     Tracmax tyres are manufactured by Shandong Yongsheng Rubber Group established in 1986. Tracmax are
     quality, budget PCR,UHP, LT & SUV tyres offering drivers real savings.

     						                                                            Bushmate (Tianjin Wanda Tyre Grp) - China
     Bushmate & Wanda ATV, mower, motorbike, golf cart & high speed small trailer tyres. Wanda have grown
     into one of the largest specialty tyre manufacturers in China.

     						                                                               TyrFil (Formally Zeus; Carlisle) - Germany
     TyrFil (Zeus) imported & distributed by Tyres4U offers a ‘Tyre Filling & Flat Proofing Solutions that performs
     well, is cost effective safe& environmentally friendly with a low carbon footprint.

12   Organisation Profile
Tyres4U also supply tyres from these leading global tyre manufacturers:

								                                                                     Bridgestone Australia - Japan
Bridgestone is the number 1 global tyre manufacturer and also the leading tyre brand in Australia, which
Tyres4U offers to meet customer demand when OE tyres need replacing

					                                                                             Continental Tyres - Germany
Continental are from the 4th largest global tyre manufacturer & OE tyres on premium vehicles. General Tire
is a USA 4X4 tire brand. Tyres4U is exclusive Continental forklift tyres importer.

				                                                                      Goodyear & Dunlop Tyres - Global
Goodyear & Dunlop tyres, from the 3rd largest global tyre manufacturer, are distributed through Tyreright
service centres throughout Australia for consumers and fleet vehicle fitments.

				                                                                                      Hankook - Korea
Hankook is the 7th largest global tyre manufacturer with 5 R&D centres in Korea, USA, Germany, China &
Japan plus 8 factories in Korea (2), China (3), USA, Hungary & Indonesia.

                                                                                           Kumho - Korea
Established in 1960, Kumho is now ranked as one of the top ten tyre companies in the world with a global
presence across 180 countries and producing more than 68 million tyres every year.

			                                                                      Michelin & BF Goodrich - France
Michelin & BF Goodrich are premium tyre brands from Michelin, the 2nd largest global tyre manufacturer,
with 110,000 employees & 67 manufacturing plants in 17 locations.

		                                                                                  Nexen Tyres Ltd. - Korea
Nexen supply Tyres4U with one of the largest ranges of tyre tubes, including Goldline reinforced tractor tyre
tubes. Solid Plus is an authorised dealer for Nexen forklift tyres.

				                                                                                           Pirelli - Italy
Pirelli is a premium high performance brand & is the 5th largest global tyre manufacturer. Founded in 1872,
Pirelli has 19 tyre plants, in 4 continents, available in over 160 countries

								                                                                             Yokohama - Japan
Yokohama tyres are manufactured by Yokohama Rubber Company,the 7th largest global
tyre manufacturer, established in Japan in 1917. Yokohama has over 20,000 employees.

                                                                                    Organisation Profile         13
Staff Profiles
     Tyres4U employs in excess of 500 staff with minimal staff turnover due to the high level of communication,
     training, support, and benefits provided to staff members by the organisation. Tyres4U staff includes highly
     trained experts in the fields of agricultural, OTR and truck tyres.

     Senior management is as follows:

     Executive Chair Peter Ludemann
     Peter is CEO and Managing Director of ASX Listed National Tyre & Wheel Limited,
     the parent company of Tyres4U (Australia and New Zealand). He has desgrees
     in Law and Commerce (Marketing) from University of New South Wales (UNSW).
     Peter joined NTAW as director in 2012 and became full time CEO in July 2013. He
     has worked as a commercial lawyer, a director of numerous private companies,
     the Managing Director of a Life Science Investment firm and as a Private Equity          Peter Ludemann - EC
     Investment Manager.

     Chief Executive Officer Les DeCelis FCA
     A chartered accountant, Les was employed by KPMG for 11 years to 1979 when
     he took up a senior position in the tyre industry. He has management experience
     in most facets of the tyre industry and as CEO has guided Tyres4U through
     significant growth over the last 30 years.

     GROUP SERVICES
                                                                                                      Les DeCelis - CEO
     Group General Manager - Sales Andrew Bloxham
     Joined Tyres4U in 2019 after amalgamating Tyre & Tube Australia (TTA) into the Tyres4U business. Under
     Andrew’s leadership TTA grew over 23 years to be a substantial importer & distribution company. His
     knowledge is invaluable for his role in the Tyres4U management team.

     Group General Manager - Finance Rick Eatock B.Ec.(Syd.), ACA
     Joined Tyres4U in 1987. Rick has a Bachelor of Economics & is a Chartered Accountant, and has a wealth of
     experience in management accounting, financial control, and computer application.

     National Manager - Business Development Perry Scarfe MBA (Melb.)
     Joined Tyres4U in 1987 and has held various management roles in the last 33 years. In 1999 Perry was
     seconded from Tyres4U Australia to the position of General Manager of the New Zealand operation. Having
     spent 10 years in that role, Perry returned to Australia in mid-2009. His experience in the tyre business is
     vast, providing him with knowledge for the Tyres4U Business Development role.

14   Organisation Profile
National Manager - Logistics Henrik Stenstrom
Joined Tyres4U in 2014, after working for Komatsu Australia, as National Parts Procurement Manager.
Henrik has international experience, at Robert Bosch GmbH supplying automotive components to General
Motors He has a degree in Business Administration and is completing a Masters in Business Management in
Operations & Supply Chain Management at UTS.

INFORMATION TECHNOLOGY

Chief Information Officer Gil Mayhew E trades, E post trades, E Engineering, Project Management.
Joined Tyres4U in 1997, as Group IT Manager & was made CIO in 2009. Gil is responsible for many innovative
changes in IT, software and communications systems keeping Tyres4U at the forefront of technology. He
has over 30 years’ experience in electronics, computers, software, communications, & management at the
Department of Defence Navy & Wyse Technology.

Chief Digital Officer Daniel Wright BA in Media Studies and Production from USQ.
Joined Tyres4U in 2011, as a digital strategy specialist with a strong background in project management.
Building on this experience, Daniel is now responsible for digital strategy, technological innovation & change
within Tyres4U. Dan’s work has been recognised by Tyres4U winning awards & achieving international
recognition, including recognition in BRW Australia’s 50 most innovative companies.

NEW ZEALAND

General Manager - Tyres4U New Zealand Dave McCormick
Joined Tyres4U NZ in 1997 Dave has vast experience in the tyre business and his knowledge of the NZ tyre
industry is outstanding. Dave started working in the tyre sector with Firestone Tyre & Rubber Company NZ in
1969. Dave joined Tyres4U NZ as National Sales Manager prior to his appointment as General Manager
for NZ.

SALES

National Sales Manager - Car, 4WD and Light Truck Tyres Dragan Milicevic
Joined Tyres4U in 2011 after successfully building his own automotive business over the previous 12 years,
dealing with large fleets and government bodies. Dragan is a member of the Australian Fleet Managers
Association. In 2014 Dragan was promoted to his current role building sales amongst key target customer
groups, including Tyreright, Capricorn Society, Ultra Tune & car dealer tyre service centres.

                                                                                    Organisation Profile         15
National Sales Manager - Truck & Bus Tyres Dean Ward
     Joined Tyres4U in 1988 (previously trading as Independent Tyre Distributors/Avenue Tyres). After 11 years
     in the tyre retreading business, Dean established a branch in Toowoomba, QLD. In 1997, Dean transferred to
     Newcastle, NSW then to Brisbane, QLD in 2000. Dean was promoted in 2008 building sales & relaunching
     TEN-24.

     National Sales Manager - Farm & OTR Tyres & Tubes Graham Jones
     Joined Tyres4U in 1999 as the branch manager for the NZ South Island, in Christchurch. Now with 30 years’
     experience in the tyre industry, Graham “crossed the ditch” to Australia and a national sales role at Tyres4U.

     National Sales Manager - Original Equipment Shane Tennant
     Joined Tyres4U in 1999 to build a network of original equipment manufacturers supporting brands that
     Tyres4U imports. Shane established himself in the UK with the heavy transport industry, moving to Australia
     to work with original equipment tyre sales.

     National Manager - Fleet Justin Deacon
     Joined Tyres4U in 2014 as a local account manager and has been involved within the tyre industry for over
     23 years, during which he successfully owned and operated his own tyre retail store. After 2 years Justin was
     promoted to National Manager. Justin is a strategically minded, retail driven sales manager and has become
     a valuable asset to Tyres4U.

     National Manager - Government Nick Southon
     Nick has 27 years’ experience in the tyre industry in New Zealand & Australia working in senior roles across
     operations, sales, and multi-site management with 10+ years in general management of retail networks.
     Nick’s career in the automotive industry, working for global organisations, has given him experience in
     contract negotiation & B2B management.

16   Organisation Profile
General Manager - Tyreright
Dean Amedov

Dean has 18 years of tyre industry experience initially in Tyres4U Contact Centre, followed by fleet tyre
monitoring, our truck tyre retread program, key accounts including the largest bus fleet in Australia and
as manager of Tyres4U Huntingwood branch. Dean will grow Tyreright’s sales & market share, leading &
developing the growing national network of company-owned & licenced Tyreright service centres throughout
Australia.

Marketing Manager - Tyreright
Dean Wylie B.Design (VisComm)

A creative marketing specialist with a strong background in graphic design, brand development, retail
advertising & project management. After completing a Visual Communication degree Dean worked in one
of Sydney’s most successful advertising agencies. Dean joined Tyres4U in 2003 and has held several roles
since that time. With over 15 years experience in the creative/marketing industry, Dean is now responsible for
marketing within the Tyreright network.

Group General Manager - Solid Plus
Jamie Anderson

Jamie joined Tyres4U in February 2008 as NSW State Sales Manager Solid Plus. Jamie previously worked
with Bridgestone, Beaurepaires and Goodyear in various management positions, most recently Goodyear
Australia as Major Accounts Manager, specialising in industrial, heavy industrial and off the road tyres. In
July 2011, Jamie was promoted to National Sales Manager Solid Plus. Jamie brings to Solid plus more than
20 years of experience in the commercial/industrial tyre service industry. Jamie has also been a regular
contributor to the Australian Industrial Trucking Association for more than 10 years. In October 2014, Jamie
was promoted further to General Manager Solid Plus.

National Operations Manager - Industrial Tyres
Gary Watts

Gary has over 16 years experience in the tyre industry specialising in industrial tyres. Employed by
Beaurepaires as a sales representative for industrial tyres before moving on to National Product Manager for
industrial tyres at South Pacific Tyres and joined the Solid Plus team in 2006 as National Sales Manager for
Industrial Tyres.

                                                                                    Organisation Profile         17
This is to certify that:
                       The Trustee for THE TWA TRUST
                       ABN 60 455 036 246

                       Trading as

                       Tyres4U Pty Ltd

                       Level 3 157 Walker St North Sydney NSW 2059 AUSTRALIA
                       (Refer to Attachment to Certificate of Registration dated 25 January 2018 for additional certified sites)

                       operates a
                       QUALITY MANAGEMENT SYSTEM
                       which complies with the requirements of
                       ISO 9001:2015
                       for the following scope
                       The importation, marketing, warehousing, distribution and sale of tyres, wheels and tyre
                       accessories, provision of related road support services and delivery of training services.

                       Scope Exclusions: 8.3 Design & Development.

                       Certificate No: QEC10150
                       Issued: 25 January 2018                                                 Originally Certified: 21 May 1997
                       Expires: 20 May 2021                                                    Current Certification: 22 January 2018

                       Nicole Grantham
                       General Manager SAI Global Certification Services

       Registered by:
       SAI Global Certification Services Pty Ltd (ACN 108 716 669) 680 George Street Sydney NSW 2000 Australia with SAI Global
       Pty Limited 680 George Street Sydney NSW 2000 Australia (“SAI Global”) and subject to the SAI Global Terms and Conditions
       for Certification. While all due care and skill was exercised in carrying out this assessment, SAI Global accepts responsibility
       only for proven negligence. This certificate remains the property of SAI Global and must be returned to SAI Global upon its
       request. To verify that this certificate is current please refer to SAI Global On-Line Certification register at
       http://www.saiglobal.com

18   Organisation Profile
Bankers
                                                   CBA
                                             45 Martin Place
                                            Sydney NSW 2000

                                         Auditors
                                          Pitcher Partners
                                         Level 38, Central Plaza 1
                                            345 Queen Street
                                           Brisbane QLD 4000

                                        Solicitors
                                           Church & Grace
                                            306 Miller Street
                                         North Sydney NSW 2060

                                          Thank You
                                For being a valued corporate partner
            Your support has helped change the lives of 135,878 children across Australia

Tyres4U Staff support Variety Club and have raised over $350,000 in the past 8 years through workplace giving.

                                                                                           Organisation Profile   19
Branch Locations

     New South Wales                        Queensland                 South Australia
        Group Head Office                      Brisbane                      Adelaide
Level 3, 157 Walker Street         57 Monash Road                19 Naweena Road
NORTH SYDNEY NSW 2060              REDBANK QLD 4301              REGENCY PARK SA 5010
PO Box 1892
NORTH SYDNEY NSW 2059

               Sydney                         Townsville

27-29 Liberty Road                 178 Webb Drive                    100% Australian
HUNTINGWOOD NSW 2148               MOUNT ST JOHN QLD 4818            owned & operated
16 Salisbury Street
SILVERWATER NSW 2128

           Coffs Harbour
29 Hitech Drive
TOORMINA NSW 2450
                                               Victoria              Western Australia
                Dubbo                         Melbourne                        Perth
Bourke Street (Cnr Myall Street)   150-162 Atlantic Drive        4 Clifford Street
DUBBO NSW 2830                     KEYSBOROUGH VIC 3173          MADDINGTON WA 6109

                                             Tasmania               Northern Territory
             Newcastle                        Launceston                      Darwin
46-48 Orlando Road                 51 St Leonards Road           57 Jessop Crescent
LAMBTON NSW 2299                   ST. LEONARDS TAS 7250         BERRIMAH NT 0828

         Contact Centre                       Farm/OTR Tyres                    IT Support
         1800 722 822                         1800 788 688                      1800 551 817

                        Email                                  For More Info.
                        info@tyres4u.com.au                    tyres4u.com.au
You can also read