Owners Guide to Living the Lake Life! - www.SherkstonOwners.com | 2019 Edition - Sherkston Shores Owners
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Owners Guide
to Living
the Lake Life!
www.SherkstonOwners.com | 2019 Edition
Whether you are a brand new owner at the resort (Welcome Home!) Are there any fees which are not included in my annual Seasonal Site Fees?
or a returning owner (Welcome Back!), the enclosed are important Your vacation cottage runs on propane which requires 2x 100lb tanks. These propane tanks can be refilled
things to know for the season to ensure you have the most by contacting the Welcome Centre at a cost of $100 each.
enjoyable time with your family and friends.
Water/Sewer is billed once annually at a flat rate of $600.
What is the resort contact information? Hydro is the responsibility of the owner and is based on consumption, billed once annually.
Welcome Centre: 905-894-0972 -or- (toll free) 1-877-482-3224
Sales Centre: 1-844-894-7300 Is cable & internet provided?
Security: 905-658-0911 Sherkston provides access to basic cable TV as well as resort wide Wi-Fi. Cable TV is provided by Cogeco
Fax: 905-894-5352 Cable and a digital box will need to be purchased/rented by the owner for this service to work. You can
Email: sherkstonshores@suncommunities.com also purchase dedicated high speed internet for your cottage through Cogeco.
Mailing Address: 490 Empire Road, Sherkston, ON, L0S 1R0 There are also many satellite TV companies that service the resort, as well as wireless internet options.
Sales Website: www.LiveSherkston.com Cogeco Canada 1-866-216-0045 | Cogeco USA 1-800-565-0273
Owners Website: www.SherkstonOwners.com
Vacations Website: www.SherkstonVacations.com Does Sherkston Shores have a boat launch and or boat docks?
Due to Lake Erie’s unpredictable water conditions, we do not have boat docks. When boats are on the
When is the resort open? lake, you are more than welcome to anchor beyond the buoys when parked.
Sherkston Shores is a seasonal resort open for overnight stays from May 1st to October 31st. The offices, We do not have a boat launch either due to the same unpredictable water conditions, however, you may
however, are open 9am-5pm 7 days/week (unless otherwise notified) during Nov.1-Apr.30. launch your boat off the sandy shores in designated areas on both Elco Beach and Wyldewood Beach
(motorized watercraft are not allowed in the Quarry). When using the shoreline launch, owners must
Is there HST (13% Ontario taxes) when purchasing a Vacation Cottage? launch their boat and then remove their vehicle and trailer from the designated area.
HST is applicable on all vacation cottage sales as well as site fees.
If I own a boat/watercraft, where can I park it?
Do you provide financing? Please see Security to register your watercraft. In the process you will be assigned with a designated
We are able to offer financing for Canadians. There are exclusions and limitations based on the age of parking spot. Watercraft that are parked in a non-designated parking spot are subject to removal.
the vacation cottage you are purchasing. Historically, rates of financing are 5.99%, however these rates
do vary. Speak to a sales team member for more information about our financing options. Can I rent my vacation cottage/trailer? How do I rent my vacation cottage/
trailer?
Do I own the land? Sherkston Shores offers a professionally managed rental program where we handle everything from
When you purchase a vacation cottage at Sherkston Shores you enter into an annual lease agreement for finding the customer, checking the guests in and out, cleaning the cottage and handling of issues that
the vacation cottage site/lot. The agreement must be re-signed each and every year. may arise. To see if your cottage qualifies for Sherkston’ s rental program please visit the Welcome
Centre and speak with one of our vacation specialists.
Is there a 55+ area of the Resort?
We have no specific designated areas that are 55+ rather we are inclusive of all family types and Alternatively our owners can rent their cottages privately. Please ensure a private rental agreement has
dynamics! been filled out and submitted to the Welcome Centre prior to your guests checking in. These forms are
available at the welcome center or for download on www.SherkstonOwners.com Ask our team for more
Do the annual Community Fees increase? information regarding privately renting your vacation cottage, conditions apply.
We have historically seen increases of 4 – 6% annually. These rates are reviewed and adjusted annually.
If I choose to rent my vacation cottage/trailer privately, are my amenity passes
Can I bring in my own park model into the resort? included?
Sherkston Shores is a dealer of park model cottages for the major Canadian manufacturers and we offer Your amenity picture passes are only applicable for you and the registered names on your account and
a variety of vacation cottages both new and used to fit every family’s needs. We also can order custom must be worn to access the resort, access the waterpark, and/or exclusive owner areas. Your private
vacation cottages; ask our sales team for more information. renters must purchase amenity passes for their stay from the Welcome Centre. See Appendix A for rates
1 2
Does it cost extra for my family and friends to visit me at my vacation cottage? How do I order propane?
We want your family and friends to visit! Owners are required to set up a password with the Welcome Propane is purchased at the Welcome Center in person or over the phone. Payment must be made prior
Centre to be used to allow their guests into the park. Guests must give the owners name, site number to delivery. Propane is guaranteed same day delivery if the order is placed prior to 12pm noon. Your
and password in order to gain entry to the resort. Your password can be reset at any given time. propane tanks must be unlocked at time of delivery . If your tanks are “red tagged”, propane will not be
delivered. It is recommended that you order propane once one (1) tank is empty and not wait until they
Are the activities included in the fees? both become empty. Please call or visit the welcome center to place an order.
Most activities such as the water park, mini putt, kids club, and our Owners Lifestyle/Events Programming
are included for anyone on your site with a valid owners pass (additional fees may apply). Some additional How can I sign up for Owner events & can I bring my friends/family?
amenities such as Sherkston Paintball, Sherkston Axe Throwing, Quarry Beach Rentals, Sherkston Owners events are available for sign up not earlier than 10am two weeks prior to the event by visiting
Adventure Sports require an additional charge. www.SherkstonOwners.com. One guest per owner with a valid Owner picture pass presented at the
event & Eventbrite (Event Registration) confirmation number for each person. All attendees must have
Our Lifestyle/Events Programming calendar is jam packed with entertainment, however, there are some a valid owner picture pass.
events which may require an additional fee. Registration and payment for events can be found on your
Owners Exclusive website www.SherkstonOwners.com. Can we have mail/packages delivered to the resort?
Owners are not allowed to use Sherkston Shores as a mailing address nor as a permanent residence.
How do I winterize/summerize my cottage? Packages which arrive at the resort addressed to an Owner will be returned. Please use the post office
Empire Contracting can perform this service for a minimal fee. Forms are available at the Welcome Centre for general delivery options (Ridgeway or Port Colborne).
or for download on www.SherkstonOwners.com
What do I do in the case of an emergency?
Can I make changes to the inside/outside of my cottage? The safety of everyone within Sherkston Shores is our number one concern. Should an incident occur
Yes you can make changes/renovations, however all outside alterations MUST be pre-approved by where the assistance of emergency services is needed (police, paramedic, fire department, etc), please
Sherkston Shores and requires a permit provided by Sherkston Shores. Please visit the Welcome Centre dial 9-1-1 and then follow-up by contacting our security team. Our security team will then meet the
for full details or view on your Owners Exclusive website www.SherkstonOwners.com emergency services at the main gates to escort them to the location of the incident.
Can I bring in my own golf cart or do I need to purchase one from Sherkston Who is responsible for the cutting of my grass?
Shores? Lawn maintenance is included within your annual site fees. Our grounds keeping team will cut your lawn
Sherkston Shores does not sell golf carts, however, our authorized dealer Birdie Golf Carts is located based on a set schedule, once per week, however, this may vary due to weather. Should you not require
on-site where you can purchase a cart and have service done. Birdie Golf Carts also rents golf carts our team to provide lawn services, a designated sign can be picked up from our Welcome Centre and
and provides winter storage. must be placed in visible sight on our lawn. This will let our team know not to cut your grass. Gardens
You may purchase a cart from elsewhere but it must be electric. on sites are not the responsibility of our team.
You will need to provide proof of insurance (min $1,000,000 liability), proof of ownership, and your
golf cart headlights and taillights must be in full working order. You must register your golf cart with Does Sherkston Shores allow dogs at the resort?
Sherkston Shores security. The dog beach located at the far end of Elco beach near the Sherkston property boundaries have no
time restrictions, however, rules of the Dog Beach are posted and must be adhered to. Dogs are not
Can my children drive the golf cart? permitted on the remaining beach areas between the hours of 10am and 6pm.
ALL drivers of golf carts must be 25 years of age or older or hold a full valid G license. Those found Designated off-leash dog parks are located near the soccer fields and near the campground. Be a
driving a golf cart without such, will result in fines and possible golf cart removal from the resort. responsible pet owners and remember to pick up after your pet.
Do we as owners get discounts on stays for our family and friends here at Where do I take my garbage? How often does garbage get picked-up from my
Sherkston? place?
You sure do! All owners receive 20% stays (RV, tent, or vacation rentals) for your family and friends to Garbage and recycling do not get picked-up directly from your vacation cottage. Owners must bring their
stay. Excludes holiday weekends and lakefront/waterfront RV sites/cottage rentals. Other terms and garbage/recycling to the designated depots throughout the resort. Please note that we do not offer
conditions may apply. Please contact the Welcome Centre for full details. green bin composting. Improper ‘dumping’ of garbage will result in fines posted to your owner account.
For larger items such as appliances – please call or visit the Welcome Centre to put in a work order.
3 4
Who is responsible for removal of unwanted wildlife at my vacation cottage/ When I have guests and my parking is full, where can they park?
trailer? Each park model/RV site is allotted parking for no more than two vehicles. Additional motor vehicles,
Sherkston Shores recommends taking precautionary steps to protect your vacation cottage/trailer from boats, jet skis, watercraft and their related trailers, as well as utility trailers must be parked in
being damaged by natural habitat of wildlife including bees, mice, rats, skunks, raccoons, etc. Seasonal designated parking areas and must be registered with the Welcome Centre, unless otherwise approved
Occupants are prohibited from the trapping of wildlife and are discouraged from feeding the wildlife. by Sherkston Shores.
Sherkston at no time shall be liable for any damages caused by these animals to a vacation cottage/
trailer under any circumstances. Sherkston Shores is NOT responsible for the removal or costs associated Parking is not permitted between or next to sites. Visitors/guests must use the overflow parking at
with pest/animal control of wildlife, bees, mice, rats, raccoons, etc. Please contact a local pest control the Welcome Centre. Sherkston Team Member parking is for use of team members only and non-team
company. member vehicles may be towed at owner’s expense. All guests must display a valid parking pass.
Can I bring a guest into the pool area at the Funplex Waterpark? How can I make payments on my account ie. credit card, cheque, cash or online
One (1) guest per seasonal occupant pass is allowed. Additional passes can be purchased from the payments.
Welcome Centre for your additional guest at an Owner discounted rate of $15/adult and $10/child. Forms of payment accepted via phone or in person (may vary);
Children 5 and under are free. a) Cash
b) Debit Card (VISA/MC debit not accepted by phone)
Can I bring a guest into the exclusive lounge area within the pool at the Funplex c) Credit Card (Visa/MC/Discover)
Waterpark? d) Bank Draft
One (1) guest per seasonal occupant pass is allowed. e) Money Order
f) Certified Cheque
Can I bring a guest into Wyldewood Beach Clubhouse? e) Personal Cheque
Guests are not allowed into Wyldewood Beach Clubhouse. · US funds are accepted and converted at the Bank of Canada posted exchange rate at time of
payment.
Can I bring a guest into Quarry Meadows Clubhouse? · All cheques are to be sent directly to Sherkston Shores.
Guests are not allowed into Quarry Meadows Clubhouse. · All cheques are to be made payable to: Sherkston Shores
Can I bring a guest into the pool area in Quarry Meadows? As an owner, are there any additional perks to visit other Sun RV resorts?
One (1) guest per seasonal occupant pass is allowed. This pool is available to ALL owners/seasonals of While we currently do not have a loyalty program, we do reward you for referring guests and owners to
the resort. Sherkston Shores or other Sun RV resorts. Earn up to $1,000 each and every time you refer someone
new. Visit www.ReferSun.com for full details of the program.
Can you bring a guest into Oasis Owner’s Lounge?
One guest per owner with a valid Owner picture pass presented. All attendees to Oasis Owner’s Lounge If I am doing online payments what is my account number?
must be 25+ years of age. We offer online payment for those with Canadian bank institutions only.
1. Simply log-in to your online banking website.
What are height requirements to ride the waterslides? 2. Add “Sherkston Shores”: as a payee.
48” To ride any slide without an adult. 3. You will then be prompted to enter your account #. Your Account # is always 6 digits;
48” To ride the Space Bowl. beginning with 3 letter abbreviation of the community you are in, followed by the 3 digit site
42” Minimum height to ride the Black Hole & Torpedo with an adult. number. For example WBC000. This account number can be found at the top right corner
of all statements/invoices.
Does Sherkston Shores have event spaces/meeting spaces we as owners can Should you have any questions regarding your account, please contact us at accounts@sherkston.com or
rent? call or visit us at the Welcome Centre.
Rafters Event Centre is available to rent by Owners, subject to availability. Please contact Tim Duffy for
rates and information. tduffy@suncommunities.com
5 6
What are the procedures if I would like to sell? APPENDIX A
We understand the family’s dynamics, wants, needs change over years and although we never like seeing
our owners leave, we acknowledge the time may come to sell. Please contact our Sales Team for more
information regarding selling. 2019 DAILY 3 DAY WEEKLY
Please note: whether you choose to sell privately our via our professional sales team, 10% commission GUEST PASSES
is paid to Sherkston Shores at the time of sale. ADULT (13+) $
25
Only Sherkston Shores provided and approved ‘FOR SALE’ signs are allowed to be posted on a site during CHILD *
(6-12) $
10
time of sale. SHERKSTON SHORES CARLOAD $
25
The new owner will be required to pay an administration fee of $399 at the time of sale. IS A PRIVATE RESORT FUNPLEX PASSES & PRIVATE RENTERS
EXCLUSIVE FOR MAY 1 - JUNE 13 -or- SEPT 13 - OCT 31
OUR CAMPERS,
RENTERS, SEASONAL
ADULT (13+) $
21 32
$ $
50
OCCUPANTS AND CHILD* (6-12) $
11 16 $ $
29
Note: pricing provided within this document is displayed in Canadian (CAD) funds and based on 2019 rates only.
Pricing is subject to change without notice. All pricing and fees are subject to sales taxes (13%). THEIR VISITORS. WE FAMILY* (2 ADULTS & 4 CHILDREN) $
50 $ 90 $
134
DO NOT ALLOW DAILY JUNE 14 - SEPT 12
ACCESS FOR THE ADULT (13+) $
42 $
63 $ 99
GENERAL PUBLIC
TO OUR RESORT/
CHILD *
(6-12) $
21 $
32 $ 58
AMENITIES. FAMILY* (2 ADULTS & 4 CHILDREN) $
99 $
179 $ 268
ALL RATES INCLUDE APPLICABLE TAXES (13%). *CHILDREN 5 AND UNDER ARE FREE.
Above are the rates your private renters would pay to the Welcome Centre for
amenity passes during their private rental stay in order to use the waterpark.
7490 Empire Road
Sherkston, ON L0S 1R0, Canada
905.894.0972
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