Property management specialists - Aspire Property ...

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Property management specialists - Aspire Property ...
Property
management
  specialists
Property management specialists - Aspire Property ...
Aspire - Property management specialists                     02                                                                                                                    03

Our promise to you                                                                                                         Because property is our
                                                                                                                           passion, too
                                                                                                                                                                                        Connected with you

                                                                                                                                                                                        Less paperwork and admin, more time for what
                                                                                                                                                                                        matters. We’ve implemented online systems that
                                                                                                                           Aspire Property Management was founded by
                                                                                                                           Auckland local, Mike Atkinson. He has a passion              allow us to deliver market leading service to you at
                                                                                                                           for property - with over 10 years experience in              rapid speed, without sacrificing the high-level of

When you hand the keys to your property over to us,                                                                        property management, and a property portfolio                attention we are renowned for.
                                                                                                                           of his own. Mike’s since built a team of experienced
you’ll get this promise in return.                                                                                         property managers who share this passion, and now            Always up to date
                                                                                                                           our team works every day to make Aspire the best
                                                                                                                                                                                        You’ll never feel out of the loop. Our online property
                                                                                                                           property management business in Auckland.
                                                                                                                                                                                        management system, Released, allows you to log in to

                                                                                                                                                                                        review statements, and see maintenance histories and
                                                                                                                           Efficiency through automation
                                                                                                                                                                                        previous inspections from wherever you are, at any time.
                                                                                                                           We have a strong focus on moving our business
Peace of mind                              A more personal touch                    Property management
                                                                                                                           forward - for your benefit, and for ours. We do this         Complete transparency
                                                                                    that stays one step ahead              by utilising the latest technology to ensure that our
We know that your rental is possibly       Your success is our success. It starts
                                                                                                                                                                                        Receive simple to read, straightforward statements
one of your biggest investments.           by understanding your goals, then        We’re always looking for smarter,      property managers have the tools to help them
                                                                                                                                                                                        and reports that actually keep you informed. Your
It’s our job to look after it, so it       everything we do is focused on           more efficient ways of getting         best do their job.
                                                                                                                                                                                        property manager will have access to all past
continues to deliver financially           helping you achieve them. This isn’t     things done. Technology plays
                                                                                                                                                                                        photographs, tenancy agreements, and any event
for your future. With reliable             just about rent collection, it’s about   a big part in ensuring a simple,
                                                                                                                                                                                        that has occurred at your property.
communication, compliance and              ensuring you can enjoy the benefits      straightforward and transparent
transparency, you can trust your           of your investment, without              experience for all our stakeholders.
asset is in good hands.                    stress and frustration.

www.aspireproperty.co.nz
Property management specialists - Aspire Property ...
Aspire - Property management specialists                  04                                                                                                 05

Market-leading                                                                                                              Legal and
inspections                                                                                                                 compliance
Keeping a close eye on your property is one of our most important                                                           The landscape for landlords is
jobs. We do this by carrying out regular property inspections and                                                           constantly changing. Stricter
leveraging our maintenance team to ensure nothing is missed. Our                                                            rules and tougher penalties
team stays in contact in real time through our company messaging                                                            mean choosing the right
system, this allows us to stay in touch, whether we’re in the office, or                                                    property manager has never
on the road, ensuring that issues are addressed quickly. We complete                                                        been more important.
a full entry inspection prior to all tenancies. This includes a 9-page
report and around 150 photos of the property.
                                                                                                                                                                  Some of these regulations include:

                                                                                                                                                                  • Smoke alarms must now be provided to
                                                                                                                                                                    particular specifications
Inspections                                                    property. Every three months, you’ll be emailed a report
                                                               that will detail any issues and keep you informed on how                                           • Insulation statements are now compulsory
With regular, comprehensive property inspection,
                                                               things are going at your property.
you’ll never have to worry about small concerns                                                                                                                   • Insulation will be compulsory from July 2019
turning into costly headaches.                                                                                                                                    • Insulation will be reviewed again under the
                                                               Proactive
                                                               We are the only property management company in                                                       Healthy Homes Act
Thorough
                                                               Auckland that includes one routine inspection per year                                             • Landlords can be held liable under the Health
We complete a full entry inspection prior to all
                                                               by our in-house carpenter. This is done at no extra                                                  and Safety at Work Act 2017
tenancies. This includes a 9-page report and around
                                                               charge and allows us to identify any issues before
150 photos of the property.                                                                                                                                       It’s important to note that minimum standards for
                                                               they create bigger financial problems.
                                                                                                                                                                  heating, ventilation, draught stopping, drainage and
Protected                                                                                                                                                         moisture will have to be met by the 1st of July 2021 as
                                                               One step ahead
With excellent quality records, we’re best positioned                                                                                                             per the Healthy Homes Act 2021. We keep up with all
                                                               Our maintenance team meet monthly with our property
to handle tenant disputes should they arise.                                                                                                                      the latest changes, so you don’t have to. We provide
                                                               managers to discuss regularly arising issues or concerns,
                                                                                                                                                                  all our owners with on-going advice and direction to
                                                               which allows our property managers to stay one step
Regular                                                                                                                                                           ensure all our properties comply with all applicable
                                                               ahead of any possible potential problems at your property.
Our routine inspections are a visual inspection of your                                                                                                           laws. Aspire Property Management has never had a
                                                                                                                                                                  property fined or penalised.
www.aspireproperty.co.nz
Property management specialists - Aspire Property ...
Aspire - Property management specialists                  06                                                                                                               07

A professional
always at hand                                                                                                      Fees
With our own in-house maintenance team, any problems with
your property are dealt with quickly, thoroughly, and at the
                                                                                                                    While other property
                                                                                                                    managers charge up to 10%,
                                                                                                                                                                                               6.5%
                                                                                                                                                                                           Management
best price. It makes payment straightforward, and there are                                                         we offer an unbeatable deal,                                               fee
no added management fees on maintenance bills.                                                                      for unbeatable service.

We’ll take care of it                                          No surprises                                         No added maintenance fees                                   No added fees on outgoings

Our maintenance team can handle jobs of all sizes, from        We’ll always notify you whenever we need to send     Unlike many other property managers, we don’t               Unlike other property management companies,
complete rental renovations to fitting smoke alarms.           someone to your property. If the job is over $250,   add fees for arranging work carried out on                  we never clip the ticket on your outgoing costs.
                                                               you’ll be contacted for authority to exceed that     your behalf.                                                That means we don’t add charges for paying utility
Or share your contacts with us                                 amount or to provide a quote to approve.                                                                         accounts or any other costs associated with
                                                                                                                    No fixed-term                                               your property! For example we’ll never add a fee
If you have your own tradespeople or supplies that
                                                                                                                                                                                to a plumbers repair bill or a locksmith’s call out.
you’d prefer to use, just let us know. Provide us with                                                              We don’t believe in locking landlords into a fixed
their details, and we’ll get them loaded against your                                                               term agreement. We trust that our great service and
                                                                                                                                                                                We’re transparent with our fees,
property so they can be the first point of call when                                                                client relationships is what will keep you partnered
                                                                                                                                                                                which include:
issues come up. (Note: They’ll be required to                                                                       with us instead. If you do want to take back
complete some health and safety paperwork.)                                                                         management of your property, you can do so
                                                                                                                                                                                • $35 plus GST per routine inspection - we recommend
                                                                                                                    with 30 days notice at any time.
                                                                                                                                                                                  that you carry out four per year

                                                                                                                                                                                • $75 plus GST should we need to attend the tenancy
                                                                                                                                                                                  tribunal on your behalf

                                                                                                                                                                                • We do charge a letting fee which is detailed on the
                                                                                                                                                                                  next page

www.aspireproperty.co.nz
Property management specialists - Aspire Property ...
Aspire - Property management specialists                  08                               09

Letting fees
                                                                           Option 1     Option 2     Option 3     2.22%
Everything starts with
                                                                             1 year       1 year
the right tenant.                                                Rent       tenancy      tenancy        1.70%       Rent
                                                               per week    (Incl GST)   (Incl GST)   (Incl GST)   Increase

                                                               $400.00       $8.85        $8.33        $7.82       $8.88

Our thorough letting process to secure the right tenant        $450.00       $9.95        $9.37        $8.80       $9.99
is the most significant and important process that we          $500.00       $11.06      $10.42        $9.78       $11.10
undertake for you. The process involves appraising
                                                               $550.00       $12.16       $11.46      $10.75       $12.21
the property, holding multiple viewings, background
checking, creating tenancy documents, conducting               $600.00       $13.27      $12.50        $11.73      $13.32
the exit and entry inspection and inducting your new
                                                               $650.00      $14.38       $13.54        $12.71      $14.43
tenant. This can take up to 10 or more hours.
                                                               $700.00      $15.48       $14.58       $13.69       $15.54
Prior to a law change in December 2018, the letting fee        $750.00      $16.59       $15.62       $14.66       $16.65
was payable by the tenant. This fee must now be paid
                                                               $800.00       $17.69       $16.67      $15.64       $17.76
by the landlord, and we offer three payment options
to suit your needs.                                            $850.00      $18.80        $17.71      $16.62       $18.87

                                                               $900.00       $19.90      $18.75        $17.60      $19.98
We see the market transforming so that all tenants
will eventually pay a slightly higher rent as they no
                                                               $950.00       $21.01       $19.79      $18.57       $21.09
longer pay the letting fee.                                    $1,000.00     $21.01      $20.83        $19.55      $22.20

                                                               $1,050.00    $23.22       $21.87       $20.53       $23.31
The chart on the opposite page shows the cost of
each of the options compared to a 2.22% increase               $1,100.00    $24.33       $22.92        $21.51      $24.42
in rent. 2.22% is the small amount rent needs to               $1,150.00    $25.43       $23.96       $22.48       $25.53
increase by to fully recover the letting fee in the
                                                               $1,200.00    $26.54       $25.00       $23.46       $26.64
first 12 months.

www.aspireproperty.co.nz
Property management specialists - Aspire Property ...
Aspire - Property management specialists                 10                                                                                                                       11

Finding great                                                                                                           Promoting
tenants                                                                                                                 your property
Handing over the keys to your house can feel daunting.        Our background checks include, but are not limited to:    To put your property in the best light, we take high           We’ll write up clear and compelling property listings
Which is why we take comprehensive steps to ensure                                                                      quality listing photos of your property. A professional        for your approval. We keep this copy on hand, so we
                                                              • Centrix and Veda Credit Checks
you feel completely comfortable with the tenants                                                                        photographer will cost you $230 plus GST, otherwise            can reuse it again if required, or update along with
                                                              • Landlord and Employment References
moving into your property.                                                                                              our team are trained to take photos as part of your            changes to your property.
                                                              • Tenant Reviews
                                                              • Tenancy Tribunal Results                                management fee. All of our property managers
Using the results from our market-leading background          • ID verification                                         are required to undergo a minimum of five hours
checks, our professional intuition and years of               • News Results                                            professional photography training, along with being
experience, we’re able to confidently present the             • Sensible Sentencing Trust                               Adobe Lightroom certified.
right tenants for you.                                        • NZ Police
                                                              • Court Records
                                                              • Social Media

Managing
the process
The experience that potential tenants have with us            We take tenants through the property, highlighting all
is important to us too. Tenants can book viewing via          of the best features. Tenants can then apply in person,
TradeMe, or via our website, and all tenant enquiries         over the phone or via our website to make the process
are responded to in a timely manner. Viewing reminders        as straightforward as possible for them.
are sent on the day and an hour prior to ensure you
get maximum attendance at your property’s viewings.

www.aspireproperty.co.nz
Property management specialists - Aspire Property ...
32 Anzac Street
Takapuna
Auckland 0620

09-555 3730

www.aspireproperty.co.nz
Property management specialists - Aspire Property ...
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