QUEENSLAND HOUSING STRATEGY 2017-2027 - Department of Housing and ...
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QUEENSLAND HOUSING STRATEGY
2017–2027
Mick de Brenni MP Annastacia Palaszczuk MP
Minister for Housing and Public Works and Minister for Sport Premier and Minister for the Arts
There is no better place than Queensland to people. It acknowledges that housing is Safe, secure and affordable housing is the As we actively work to advance
live, work and raise a family. Our lifestyle is a key foundation for social and economic foundation on which we build connected Queensland, investing in technology and
the envy of the country. improvement. and resilient communities. As more and innovation, and building confidence in
Housing is about more than simply shelter. Housing is an essential human service, more people choose to make Queensland our economy across the state, we are also
It’s about people. It’s about how we live, and we know that when human services their home, it is imperative that we act now, working to deliver a pipeline of opportunity
how we connect and how we build better are done well, the economic benefits are with a long-term and sustainable vision, to for local contractors, creating jobs and
neighbourhoods that support social cohesion immense. support and safeguard the housing needs encouraging economic growth.
and advance our enviable way of life. That’s why we are backing this strategy of current and future generations. This new approach to urban renewal and
The Queensland Government recognises with a $1.8 billion investment, delivering precinct development is exciting. It is
The Queensland Housing Strategy delivers
the importance of giving every more than 5,000 new homes and supporting another piece of critical work being done to
a framework for a positive housing
Queenslander a pathway to a safe, 450 full-time construction jobs a year for build social and economic resilience for the
future for Queensland. This approach
secure and affordable place to call home. 10 years. people of Queensland.
includes opportunities to enhance local
That is what this strategy is all about. Housing is a foundation for strong This housing strategy will help ensure a
communities, encourage social inclusion
No matter where you are in Queensland, communities and with this strategy we are and economic participation, and to assist better housing future for all Queenslanders.
or your circumstances or background, investing in a brighter housing future for all people to reach their full potential.
this strategy provides a clear pathway for Queenslanders.
housing to support your aspiration. Together we will build more homes,
The strategy links housing with skills, strengthen our communities and grow the
training and education, especially for young state’s economy.
QUEENSLAND HOUSING STRATEGY 2017-2027
A housing investment milestone
$1.8bn Statewide housing
Delivering the Queensland 10-YEAR HOUSING STRATEGY CONSTRUCTION program
Housing Strategy involves
a $1.8 billion investment Creating opportunities
4,522 SOCIAL HOMES
$
for YOUNG PEOPLE
to deliver more social 1,034 AFFORDABLE HOMES through stable housing
and affordable housing STATEWIDE
and transform the way
that housing services are ADVANCING
delivered to better support
people in need.
450 full-time jobs a
year for 10 years Aboriginal and Torres Strait
Islander housing outcomes
Housing construction investment profile
Housing Construction Jobs Program
Construction and purchase Nation Building and Jobs Program QLD Government-led investment Leveraged affordable housing
200,000
175,000
INVESTMENT ($,000)
150,000
125,000
100,000
75,000
50,000
25,000
0
2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21
Actual Actual Actual Actual Actual Budget Estimate Estimate Estimate Estimate
10-YEAR VIEW
QUEENSLAND HOUSING STRATEGY 2017-2027 1
Fitzgibbon Chase, Carseldine
Delivering safe, secure
and affordable housing
Safe, secure and affordable housing enables people to What Queenslanders told us
fully participate in, and contribute to, the wellbeing of We heard from individuals, couples and families. Older
our state and to achieve other positive life outcomes, people looking at housing in retirement, people with
such as good health, quality education and secure disability, and younger people looking to enter the
employment. housing market for the first time – they all shared their
Housing construction provides jobs and creates a strong experiences and challenges with us.
economic driver for local business. New housing creates We met with people living in government housing, as
demand for goods and services, and a healthy housing well as private market tenants, and we heard from the
market adds to a more resilient and inclusive economy. many dedicated people who work in homelessness,
Stable housing enables better access to education, jobs housing, community services and health services who
and services. offer support to those in need.
When the cost to buy or to rent rises faster than We travelled to regional, rural and remote areas across
household incomes, more people struggle to find the state to better understand local housing impacts.
and afford a place that best meets their needs. This
increases demand on housing services and pushes The Housing Strategy Consultation Summary 2016
more Queenslanders into insecure housing. provides a summary of this consultation and an
overview of our findings.
2 QUEENSLAND HOUSING STRATEGY 2017-2027
Our challenge Revitalising our housing
23% aged 12-24
of homeless people are and homelessness system
Almost 380,000 additional homes will be needed
years by 2027 when Queensland’s population grows to Responding to community and stakeholder feedback
5.7 million. will require fundamental reforms across the
continuum from homelessness to home ownership.
The way we live is changing. An ageing population has
led to smaller households, which needs to be reflected Homelessness
of housing assistance in the neighbourhoods in which we live. Housing Improve the pathways from homelessness to safe
90% applications received markets vary across the state with different housing and secure housing.
from people with high needs needs and pressures in different communities, often
Social housing
impacted by local economies.
Make better use of housing assets to meet the needs
People on moderate incomes, including key workers, are of communities.
142,000
$
finding it harder to afford to live in the communities in
Affordable rental
low-income renters which they service.
Increase the supply of community-managed,
spend more than 30%
of their income on housing 30% The Queensland Housing Strategy 2017-2027 is a affordable rental accommodation.
long-term plan to work through the different and unique
Private market rentals
challenges faced by our communities, in cities and
Increase the supply of affordable private market
towns across the state.
25,000 people with rental properties and provide greater protection and
disability on low incomes Meeting these challenges will require the creation of support to tenants.
live in inappropriate/unsustainable more housing options for public housing in the private
settings Housing supply
market.
Create a pipeline of development; undertake urban
renewal across local precincts; and encourage
energy-efficient and sustainable design.
QUEENSLAND HOUSING STRATEGY 2017-2027 3
Kelvin Grove Urban Village
Building a better housing future
for all Queenslanders
The Queensland Housing Strategy 2017-2027 is a This new 10-year strategy ensures those most in
10-year framework driving key reforms and targeted need are supported by a safety net of targeted early
investment across the entire housing continuum. interventions, flexible packages of support, supportive
social housing, and genuine wraparound services.
No matter what your circumstances or background,
if you live in Queensland, you should always have a By creating better housing pathways, we will promote
safe and secure place to call home. growth, enable prosperity, create connections and
instil confidence, providing every Queenslander
The Housing Strategy is a long-term plan to embrace
with the opportunity to fully participate in social and
innovation and a commitment to make meaningful
economic life.
changes that lead to better long-term housing outcomes
for Queenslanders.
The Housing Strategy redefines how we will deliver
housing to support urban renewal, generate new jobs,
provide affordable housing, and drive innovative
housing design that responds to contemporary
housing needs.
4 QUEENSLAND HOUSING STRATEGY 2017-2027
Our objective Our partnerships
Every Queenslander has access to a safe, secure and affordable home that
meets their needs and enables participation in the social and economic life
Government
of our prosperous state.
Non-
Private sector government
sector
Our focus
Our partnerships are integral to achieving our Housing
Transformational Safety net for those Strategy objective. We will work together to deliver:
development and opportunities most in need
• h
olistic, proactive and person-centred responses for
vulnerable people
• improved
liveability and prosperity of communities
across the state
Growth Prosperity Connections Confidence
• increased supply of diverse and affordable housing.
• M ore affordable and • R educed barriers • S
eamless service • C onsumer protection
accessible housing to accessing and delivery • Reform and modernise
• Stronger partnerships sustaining tenancies • A collaborative legislation
to build supply • P athways to approach • Improved housing
• New and renewed independence • Person-centred design
neighbourhoods • Better futures through responses
education and training
QUEENSLAND HOUSING STRATEGY 2017-2027 5
Growth
We will help to boost More affordable and accessible housing Stronger partnerships to build supply
the supply of affordable We will create a pipeline of development, through The Housing Strategy will act as a catalyst for urban
public and private investment, to build homes that are renewal and economic development to encourage
homes in new and renewed affordable, accessible and designed to meet the needs affordable and accessible housing.
neighbourhoods and of our changing population.
Private industry will be invited to partner with us to
communities, while providing
We will transform how social and affordable housing improve the supply of affordable housing for rent and
more jobs for Queenslanders. is delivered, focusing on urban renewal and providing purchase.
effective catalyst for economic development.
We will partner with community housing providers to
Principles
Better planning maximise opportunities and remove long-standing
• Access to safe, secure and
Better planning mechanisms and government regulations barriers to pursuing growth. We will facilitate project
affordable housing is the bedrock
will be put in place to support the delivery of new, well- financing arrangements to expand providers’ service
of social, economic and community
designed and well-located housing supported by other capability into providing community-managed
participation.
critical infrastructure. affordable housing. This will address the gap between
• Housing is essential infrastructure social housing and private rental.
This will be facilitated by the Strategy for Social
that generates economic growth and
Infrastructure developed by the Department of Community housing providers will be encouraged
local jobs.
Infrastructure, Local Government and Planning in and supported to develop strong relationships with
• Housing supply needs to be increased collaboration with human services agencies. industry partners and financiers to expand their
by taking a holistic approach to housing portfolios.
development and planning and
building precincts based on viable
economic zones and comprehensive,
supportive community infrastructure.
6 QUEENSLAND HOUSING STRATEGY 2017-2027
Proposed Better Neighbourhoods Logan development on Main Street, Beenleigh
New and renewed neighbourhoods
We will develop an improved housing landscape
where neighbourhoods are revitalised and housing
diversity, choice and affordability are improved.
To achieve this we will partner with local
government, local communities and industry to
plan, design and deliver urban revitalisation in key
economic zones across Queensland.
A better way to work
Urban development will boost the local economy A commitment to renew and repurpose government The Queensland Government is working with Logan
and kick-start private sector investment as well as land in Logan is set to deliver more affordable and City Council and other local stakeholders to identify
deliver improved housing diversity and choices for diverse housing while creating jobs, economic growth and act on opportunities to revitalise urban spaces and
community members. and better community outcomes. encourage local participation in development projects.
Delivered as a partnership between the Department of While development and urban revitalisation will deliver
Housing and Public Works and Economic Development improved housing diversity, Better Neighbourhoods
Queensland, the Better Neighbourhoods Logan Logan will work with local human service and support
project is connecting other government departments, organisations to strengthen service delivery through a
agencies, not-for-profit providers and private industry coordinated, person-centred approach.
partners to improve housing diversity and better meet
The investment is projected to support around 2,400
people’s needs.
full-time jobs in the community over the next 20 years,
The program will generate nearly $1 billion in while creating inclusive communities with better
housing investment in the community—more than streetscapes, greater economic activity and a strong
3,300 new social and affordable dwellings for the sense of community and place.
people of Logan, over the next 20 years.
QUEENSLAND HOUSING STRATEGY 2017-2027 7
Prosperity
We will enable economic Reduced barriers to accessing and Pathways to independence
independence and sustaining tenancies For Queenslanders looking to purchase a home, we will
A greater range of financial assistance including loans, provide clearer pathways to home ownership by ensuring
participation by providing rental subsidies, head leases and supports such as they have access to user friendly information that enables
pathways to housing the extension of bond loans, will provide people with them to make well informed decisions about their
opportunities that respond to pathways to sustainable, affordable housing within the housing options.
private rental market.
individual choices and needs. We will work in partnership with industry to improve
These new products will be used to help vulnerable opportunities for home ownership.
Principles households sustain their current housing, and move
We will develop a suite of new financial products for
• Having a safe, secure and affordable out of crisis or unsuitable housing and into suitable
people in public housing to help them achieve their
place to call home underpins tenancies. The products will also provide social housing
aspirations. This will include shared equity loans and
participation in education, training, tenants with a pathway to greater housing choices.
rent-to-buy schemes.
employment and community life.
Future service delivery will provide individuals with
Public housing tenants will be assisted with home
• Housing facilitates clear pathways to a customised package of support and assistance
pathway plans to increase independence and access to a
economic independence. appropriate to their needs and circumstances. We will
greater range of housing choices.
assist people to transition to independent housing
• Housing services support aspirations options, with access to support and education. More
for a better future. intensive support will be given to those requiring greater
assistance.
8 QUEENSLAND HOUSING STRATEGY 2017-2027Better futures through education,
training and employment
Greater links to education and training NRL Cowboys House, Townsville
opportunities and tenant engagement activities
will be available for public housing tenants to
improve whole-of-life outcomes.
We will support pathways to training and
employment for targeted young people in public
Creating education opportunities
housing without their income impacting on
Young Aboriginal and Torres Strait Islander men from The House has been developed in partnership with
family rental obligations.
remote communities in northern Queensland have the Indigenous communities to provide the quality of
opportunity to study and train in Townsville following care and support the students need to achieve their
the opening of the NRL Cowboys House. full potential.
Twenty-five young men aged between 12 and 16 are The Cowboys Community Foundation is instrumental
living at the House, being managed by the Cowboys in keeping the links to remote communities open
Community Foundation, as they move toward and strong.
completing their secondary education or school-based
Organisations such as the Townsville Aboriginal and
apprenticeships in schools across Townsville.
Islanders Health Services and Education Queensland
At the heart of the House’s success is the wraparound are delivering education and health programs to
support it receives from remote Aboriginal and Torres support the students.
Strait Islander communities, and government and
The facility, built in partnership with the Australian
non-government agencies.
Government, was officially opened on 8 March 2017.
QUEENSLAND HOUSING STRATEGY 2017-2027 9Prosperity Aboriginal and Torres Strait Islander
housing outcomes
Principles Closing the Gap Building on strengths
• Government will work in partnership Aboriginal and Torres Strait Islander peoples face We recognise that many Aboriginal and Torres Strait
with Aboriginal and Torres Strait Islander complex challenges. This is why we will work Islander peoples face significant challenges when
communities to develop culturally appropriate collaboratively to develop an action plan to address seeking to access housing including discrimination and
housing solutions. these challenges. intergenerational disadvantage.
• Socio-economic advancement is available Housing stability provides Aboriginal and Torres Strait Housing referral teams will assist Aboriginal and Torres
through maximising employment, training, Islander families with the opportunity to pursue other Strait Islander Queenslanders to access secure and
and business opportunities for Aboriginal social or economic goals. This includes providing safe housing as well as engage in education, training,
and Torres Strait Islander peoples and greater support to younger generations to pursue and employment, so they can more readily transition
communities. further education, training, employment and other through the housing continuum to outright mortgage-
economic opportunities while also sustaining strong free home ownership.
• There is greater access to safe, secure and
connections to community and culture.
affordable housing and pathways to home A new Aboriginal and Torres Strait Islander housing
ownership. All Queenslanders should have the opportunity to body will be created to work with Indigenous Community
aspire to home ownership. We know that around Housing Organisations and Aboriginal and Torres Strait
• Housing is a foundational issue in closing the
two-thirds of non-Indigenous households own, or are Islander Councils to improve housing outcomes in
gap on Indigenous disadvantage.
paying off, their own home. However for Indigenous urban and regional areas as well as remote and discrete
Queenslanders, the rates of home purchase are communities.
much lower – around one-third. The likelihood of
Aboriginal and Torres Strait Islander peoples owning
their own home decreases significantly as remoteness
increases. Indigenous households are four times
more likely than non-Indigenous households to live in
overcrowded conditions.
10 QUEENSLAND HOUSING STRATEGY 2017-2027Mapoon
Economic development
Closing the Gap on access to safe, secure, and
affordable housing can only be achieved by
working in partnership with Aboriginal and Torres
Strait Islander individuals, communities and
stakeholder organisations. These partnerships
will focus on facilitating increased engagement
in employment and those activities associated Home ownership becomes a reality
with community development and economic
participation. The opportunity to buy social housing in discrete The Department of Housing and Public Works and the
communities under a 99-year lease is giving Department of Aboriginal and Torres Strait Islander
Safe, secure and affordable housing provides
Aboriginal and Torres Strait Islander people a Partnerships will continue to work with communities
the foundation for participating in the economy
pathway to home ownership. and Indigenous Local Governments to assist with home
through employment and training, and business
ownership on discrete Aboriginal and Torres Strait
development and growth. In discrete Aboriginal and Torres Strait Islander
Islander communities.
communities, land is generally community-owned,
The Housing Strategy will ensure that vulnerable
which makes it difficult to achieve private home Increased home ownership can help break
Aboriginal and Torres Strait Islander young people
ownership outcomes. intergenerational reliance on social housing, promote
have a greater capacity to pursue education,
wealth creation and economic prosperity, and support
training and employment. Legislative reform introduced in 2008 has
self-determination.
enhanced and simplified pathways to private home
Resolving land administration issues is a precursor
ownership on communal land through 99-year
to enabling the building of homes and housing-
home ownership leases.
related infrastructure in Aboriginal and Torres Strait
Islander communities. This delivers additional
benefits by providing employment and training
opportunities, and supporting the development
and growth of local Aboriginal and Torres Strait
Islander businesses.
QUEENSLAND HOUSING STRATEGY 2017-2027 11Connections
We will help people to sustain Seamless service delivery A collaborative approach
their tenancies and prevent We will modernise our Housing Service Centres and We will work with our partners to improve housing
make greater use of technology to provide timely outcomes for people in need. This will involve
more people from becoming housing assistance. building upon current government commitments and
homeless. Our service system implementing new initiatives in collaboration with
For our service partners, we will build new relationships
will be easy to navigate and other agencies, service providers, industry and
where there is the flexibility to use funding to meet
the community.
will integrate seamlessly with people’s needs, and where the standards of service
other homelessness, housing remain high, outcomes are monitored, and planning is We will develop better links with other services to
and human services. robust and evidence-based. deliver tailored, holistic support that assists people
with specific housing needs. This will include
Homelessness and community housing providers will be
providing enhanced referral pathways for vulnerable
Principles linked into housing and homelessness hubs, providing
families and individuals. To achieve this, we will work
• Housing is an essential human service. greater choice and opportunities for housing solutions
collaboratively with other government services and
that meet individual needs.
• Safe, secure and affordable housing non-government providers so public housing tenants
enables better connections to support We will ensure service continuity for service providers and their families have opportunities to achieve
services, improved health, and through the exploration of longer-term agreements. greater economic, social and cultural participation.
greater social, economic and cultural Together with RentConnect officers and other Housing
participation. Service Centre staff, skilled housing referral teams
• Better integration of housing and will operate at the frontline to help enhance housing
human services will deliver improved pathways. They will work closely with people who
life outcomes for vulnerable are experiencing housing challenges and help them
Queenslanders. connect with the support and services needed.
• Proactive and intensive support helps
those at risk of homelessness to access
and maintain tenancies.
12 QUEENSLAND HOUSING STRATEGY 2017-2027Logan Youth Foyer
Support Service
Person-centred responses
We are committed to person-centred responses,
delivering high quality services and collaborating
with non-government services. Our new revitalised
system will offer more early intervention and
prevention services so people get help before
they reach crisis point. It will focus on cohorts at
particular risk, such as young people, women and A pathway to independence
children escaping domestic and family violence,
people with disability, families, Aboriginal and Vulnerable young people struggling to find and The single occupancy, self-contained studio units in
Torres Strait Islander peoples, seniors and sustain long-term housing will have access to the youth foyers have controlled access and are staffed
people from culturally and linguistically diverse new supported housing on the Gold Coast and in 24/7 by professional youth support workers.
backgrounds. Townsville, and an expanded service in Logan.
On-site computer-based technology, and education and
We recognise that young people leaving care The Queensland Government’s investment in youth career planning advice, create a supported environment
and institutional settings are at high risk of foyers will provide young people aged between 16 conducive to further education and training.
homelessness. We will therefore focus on providing and 25 with an opportunity to live independently,
vulnerable young people, including those leaving The foyers also offer the opportunity to learn and
while receiving the necessary assistance to become
statutory care, with improved housing options practise the rights and responsibilities of being a tenant
confident, strong and self-supporting.
linked to support where appropriate. in a safe and secure environment before moving into
Youth foyers are internationally recognised for independent housing options.
providing secure and affordable housing while
delivering social and economic benefits for young
people and the community.
QUEENSLAND HOUSING STRATEGY 2017-2027 13Confidence
We will enhance the safety and Reform and modernise Housing design
dignity of all Queenslanders We will continue to modernise the housing regulatory Technology and innovation are driving changes in
framework so consumers are protected and empowered, many fields, including the built environment. Housing
through a fair and contemporary and the industry can supply quality services. We will can be made more sustainable through improved
housing system that provides a streamline the legislative frameworks for regulated energy efficiency and amenity.
diverse range of housing options. forms of housing (such as retirement villages and
We are building new public housing properties to
residential parks), to promote resident protection,
national liveable housing design standards in line with
Principles innovation and regulatory consistency.
community needs.
• Housing systems will be fair, contemporary We will also modernise legislation to protect tenant and
and assure the safety and dignity of all. We will work with the private market to encourage a
landlord rights to ensure both parties are treated with
greater supply of diverse housing options that can
fairness and dignity.
• There will be a greater range of housing meet the needs of people, whatever their age or
options whatever a person’s age or Consumer protection personal circumstances.
circumstances. We will improve the regulatory frameworks that
• People will have a voice and greater access apply to residential services, retirement villages and
to information to make decisions about their manufactured homes and develop targeted compliance
housing future. strategies.
14 QUEENSLAND HOUSING STRATEGY 2017-2027Tenants Queensland QSTARS HUB, Brisbane
Age-friendly housing
Flexible, age-friendly housing options will
enable people to age in place and will support
older Queenslanders to continue to live in their
communities as they get older.
One of the key goals of an age-friendly housing
strategy is to facilitate housing options that are
affordable, accessible, and close to transport and
Tenant services reinstated
community services.
The Queensland Statewide Tenants’ Advice and Funded by the Queensland Government, QSTARS
Access to housing that meets the needs of older Referral Service (QSTARS) has provided more than is managed by Tenants Queensland and delivered
people requires planning and design of housing 118,000* services to tenants in the 18 months in collaboration with partner organisations across
to be suitable for older people and for those with following its reintroduction on 1 October 2015. Queensland.
limited mobility.
QSTARS is a free independent advice and referral In addition to providing a state-wide telephone advice
Sustainable design and efficiency in our built service available to all Queensland tenants. line, QSTARS provides face-to-face support at local and
environment is an important pathway to a safe- neighbourhood centres across the state.
The service helps public and private tenants better
climate future.
understand their rights and responsibilities, and The centres operate as referral and outreach points,
provides support to resolve tenancy issues, complete ensuring tenants have local access to education
tenancy forms, and prepare for tribunal hearings. materials, forms and assistance.
*As at 31 March 2017
QUEENSLAND HOUSING STRATEGY 2017-2027 15Kelvin Grove Urban Village
Making it happen
Our goal is to create a housing and homelessness Informed decision making
system that responds quickly and flexibly to people’s Rigorous data will be necessary to inform decision
unique housing needs. making about housing infrastructure planning and
Government will partner with industry and the development, and will let us know what outcomes
community in the design of our housing markets. We will people are getting from the services we provide.
work with the private sector to grow supply and we will To respond to this need, we will expand our capabilities
partner with the community services sector to create a in housing market data collection, research and
productive and sustainable housing assistance system. analysis, to ensure that our plans are robust and
Collaborative, action-based planning evidence-based, and meet the needs of individual
local communities. We will also reform our business
We are partnering with government and non-government
processes to collect data that better informs our
agencies to develop a series of action plans that chart
understanding of how effectively the service system is
what we will need to do over the next 10 years to
responding to the needs of individuals and families.
achieve our vision. Our vision for Queensland’s housing
and homelessness system will be achieved when every In addition, we will establish a Housing and
Queenslander has a pathway to a safe and secure home Homelessness Research Alliance to better support
that meets their needs. targeted research, analysis and evaluations.
16 QUEENSLAND HOUSING STRATEGY 2017-2027Areas of Action What the strategy will deliver Focus
Construction • Construction jobs will be boosted by creating a stronger pipeline of development. Growth
• Supply of social and affordable rental housing will be increased and housing precincts and neighbourhoods will be
and jobs revitalised by attracting private and government investment. Prosperity
• Young people in public housing will have greater capacity to pursue education, training and employment opportunities,
and social and economic participation. Prosperity
Young people
• Highly vulnerable young people exiting from out-of-home care and institutional settings will receive improved access to Connections
safe and secure housing options to support their transition to independence.
• People will be connected to the services and support they need to move through the housing continuum including social
Providing housing and affordable housing, private rental and home ownership. Prosperity
pathways • Aboriginal and Torres Strait Islander peoples will have better access to suitable housing options including home ownership Connections
opportunities.
• Older people living in retirement villages and residential parks will have better protection through legislative reforms.
Supporting • Older people living in public housing will be supported to age in their homes through increased accessibility and Confidence
adaptability of their dwellings.
seniors • Seniors will have enhanced housing support by implementing service improvements to address the issues raised by the Connections
Advisory Taskforce on Residential Transition for Ageing Queenslanders.
• State, local government and private sector stakeholders will work collaboratively to identify, leverage and manage
Affordable and development opportunities across the state to create greater housing choice and diversity, respond to local needs and Growth
innovative improve neighbourhood liveability. Connections
housing solutions • A genuinely affordable housing market will be delivered in partnership with community housing providers through greater Confidence
flexibility to use existing program funds and project financing arrangements.
• Housing and homelessness services will take a more holistic and person-centred approach, and people will be linked to Connections
Service delivery the support they need to improve their wellbeing and self-reliance, and access and sustain safe and secure tenancies.
Confidence
transformation • Modern and innovative services will support people to have better access to information about their full range of housing
options and the housing and support services that can help them to achieve their aspirations. Prosperity
• Vulnerable Queenslanders will have access to, and will sustain housing through early intervention, referrals, coordinated Connections
Supporting the support, and personalised assistance.
Confidence
most vulnerable • Housing and support will be proactively delivered to provide pathways and support broader human services outcomes for
vulnerable Queenslanders.
• Consumers will be protected and empowered, and the retirement village and residential park industries will be supported
to supply quality services with confidence.
Fairness for all
• People living in the private rental market will have better consumer protection and housing stability through legislative
Confidence
and policy reforms.
QUEENSLAND HOUSING STRATEGY 2017-2027 17For more information
qld.gov.au/housingstrategy
13 QGOV (13 7468)
housingstrategy@hpw.qld.gov.au
#QldHousingStrategy
Department of Housing and Public WorksYou can also read
