RENTING MADE SIMPLE A STUDENT'S GUIDE TO LIVING OFF CAMPUS - THIS IS MYSURREY - UNIVERSITY OF SURREY

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This is MySurrey.

Renting
 made
simple
A student’s guide to
 living off campus
Moving off campus can seem daunting. Selecting housemates, finding a suitable

10 Steps to securing your                                                              property and managing your rent and utilities. However, this is a process that
                                                                                       everyone must undertake at some point and we hope that by providing you with

accommodation off campus                                                               the skills, knowledge and support you will be prepared to approach the rental
                                                                                       market confidently and successfully.

                                                                                          Review your tenancy agreement, have it checked
                                                                                          by USL and sign it. p8
                                                           March – Arrange
                                                           viewings with the agent
                                                           or landlord. p6

             January –
             Consider how
             much you can
                                                                                                                                                      Collect your keys on the
             afford, who you
                                                                                                                                                      day your contract starts.
             want to live with
                                                                                                                                                      Make sure to get a copy
             and where.p4                                                                       Pay the remainder of                                  of the inventory and ask
                                                                                                your deposit and your                                 to be present when this
                                                                                                first month’s rent.                                   is being done.

                                        Mid-February
                                        – You can
                                        apply for USL
                                        accommodation.
                                        Outcomes are
                                        communicated at
                                                                 April – Once you       Gather the documents
                                        the beginning of
                                                                 find a suitable        you need for the
                                        March. p10
                                                                 property, make an      reference checks and
                                                                                                                                        Once you have moved in
February – Start by                                              offer and pay a        ensure you have a
                                                                                                                                        remember to send your
looking online for                                               holding deposit. p7    guarantor in place. p7
                                                                                                                                        Council Tax exemption
available properties that                                                                                                               certificate to the council and
suit your needs. p5                                                                                                                     check your waste collection
                                                                                                                                        schedule.

2   UN I V E R S I T Y OF S U R R E Y                                                                                                                                     3
Where do I look?
                                                                                       Online search engines are the way to go. Don’t be too trusting of
                                                                                       property adverts, ask plenty of questions and ensure you do some
                                                                                       research on the property history, the letting agent or landlord and
                                                                                       whether the rent is competitive. You can view our preferred agents
                                                                                       on the USL page on MySurrey. If you are only looking for a room or
                                                                                       have a room to advertise, you can do this via our StudentPad page
                                                                                       or Facebook group.

                                                          rt
                   Where to sta                                                                                        University of Surrey Let
                                                                                               oup                                             tings (USL)
                                                                                    Facebook gr
                                                                     ?
                                                    want to live with
                                WHO do you
                                                          want to live?
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                                                          dget?
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                        To gi                                     usemates,
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                          m  ak e th e
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                                                                     have similar                                          these popular websites:
                          cons   id er liv in
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STOP
                                                  les or who are                                                           • rightmove.co.uk
                           course schedu                            range as you.
                                                    the same price
                           property within                           depending
                                                                                                                           • zoopla.co.uk
                                                   ay be important
                            The location m                            or your                                              • surreystudentpad.com
                                                   vel to University
                            on how you tra
                             placement.

4   UN I V E R S I T Y OF S U R R E Y                                                                                                                        5
£         £

Viewings                                                                                                                                                                 £
We would always recommend that you view the property in person and that all tenants              Paying a holding
see the property before making a decision. It is a good idea to arrange a second viewing
to give you time to look around properly. You don’t want to let the excitement of a nice
property taint your view of warning signs and make a rushed decision. ASK, ASK, ASK!
                                                                                                 deposit
This is your chance to find out as much as possible about a property. If the landlord            When making an offer on the property
or agent are unsure of the answer, don’t rely on their assumption. If they agree to              you have selected, you will be asked for a
improvements or changes these must be written into the contract. If it’s not, it is likely the   holding deposit. This is equivalent to one
landlord won’t get it done.                                                                      week’s rent and must be paid before the
                                                                                                 landlord or agent will take the property off
                                                                                                 the market. The cost should be deducted
                                                                                                 from your overall invoice.

     	

           Checklistem is in the house?                                                          The referencing process
                                 g syst
              What heatin
             	                                             ally behind                          Your agent or landlord has an obligation to carry out references, some of which are a
                            si g  n  s   o f d amp especi                                        legal requirement. You will complete an application form and can expect to be asked for
              Look for
             	                                     ainst the wal
                                                                   l.
                                  shed up ag                                                     any of these documents. Make sure to get them ready before you even start looking.
               furniture pu                                a CO detect
                                                                          or
                           re   sm    o  ke   alarms and
             	 Are th   e                                                                         Passport (you will need to show this in person), visa or biometrics residence permit
                                    iler?
                near the bo                            d shut prop
                                                                      erly?                        University enrolment letter
                      th e  w  in d   o  ws open an                                                Landlord reference, email hive@surrey.ac.uk to get a reference if you have
              	Do                                               order?
                                                    decorative
                 I s th e  h o u  se in good                                                       lived on campus
              	                                           furniture?
                            e re   fir e   la bels on the                                          UK based guarantor.
              	  Are th                                   out their
                         th e   cu   rr  e nt tenants ab                                         Ensure your group has this ready as a delay in completing these checks could cause
               	  Ask
                                       .                                                         you to lose out on the property. Ask USL if you are unsure about the information being
                    experience                                        s
                                                        g propertie                              requested.
                      o o k at   th   e  neighbourin
                	  L
                                           lighting.
                     and outside                                e or car?
                                 w   ill yo  u  ke ep your bik
                 	  Where

 6   UN I V E R S I T Y OF S U R R E Y                                                                                                                                               7
Contracts
        Review your contract thoroughly and
        ask questions. Be vigilant if you are
        being pressured to sign quickly. Make                       Guarantors
        sure anything you agreed on while                           A guarantor is a third party, such as a parent or a relative, who agrees to pay
        viewing the property has been written                       your rent if you fail to do so. As a student you need a guarantor who is employed
        into the contract. Once you have read                       and able to prove their income in order to pay your share of the rent. Most
        through it, highlight the clauses you                       contracts make you jointly and severally liable for rent meaning guarantors are
        are uncertain about and email USL to                        liable for the rent if any tenant fails to pay.
        double check the contract for you.
                                                                    Without a guarantor, you can expect to pay your rent in advance.
                                                                    There are many external companies who offer guarantor services,
                                                                    but make sure you confirm the fees first.

        Fees are banned
        Your landlord or agent can no longer charge
        fees before or during your tenancy. They may
        charge you for the below, but these costs
        should be clearly written into your contract.
          Lost keys or security fobs
          Late rent payments
          Changing a tenant (capped at £50 or
          reasonably incurred costs if higher)
          If you decide to end your tenancy early.
                                                        TO     TO
                                                        LET   LET
        Not all agents and landlords accept guarantor
!       services so check before making an offer.

    8   UN I V E R S I T Y OF S U R R E Y
Applying for a USL property                                                                         USL Support Services
There are many benefits of living in a USL managed property. Your rent includes your gas,          Not only do USL offer accommodation, but we also provide expert advice and
electricity and water charges as well as gardening. You won’t be responsible for the rent of       support on any issues you may encounter. Our services can be accessed by any
your housemates, only your own and the finance team can help if you are having trouble             student whether you are a USL resident or not.
with your rent payments. You do not need a guarantor or reference checks and won’t even
need to pay a deposit. This is a nice way to ease yourself into living off campus.

     USL properties are limited, however, we      Once the ballot has been run you will
     always encourage students to apply!          be notified of your application outcome,
     Applying for a USL house is simple.          usually at the beginning of March.

     Log into your accommodation account          Where accommodation is offered,
     ams.surrey.ac.uk to apply.                   details of the property will be sent
                                                  to you and include a floorplan, photos
     Applications open around mid-February        and virtual tour.                                                         Property search
     for two weeks.
                                                  You will not be able to view
     Each member of the group must                the property in person.
     complete an application for
     accommodation before the deadline.           If you want to accept your offer, each
                                                  student will pay £250 prepayment which
     You will be able to apply by banding         will offset against the first month’s rent.
     and location preference although this
     is not guaranteed.                           You will be given full details of the
                                                  rent payment plan and due dates
     Accommodation is allocated at random         with your offer.
                                                                                                University managed              Mediation               Letting process
     through a ballot system.                                                                    accommodation                   service

                                                                                                Contract checking             Legal advice              Deposit disputes

10    UN I V E R S I T Y OF S U R R E Y                                                                                                                                     11
Top tips

                  Money                       EPC                      Council Tax         Support                       Legal
                                                                       Council Tax                                      Carry out
                                                                                              USL are here
          You can speak                    Check the                    exemption       USL are    here                 a £3 Land
                                                                                              to provide
          to the Student                   EPC rating                  only applies       to provide                 Registry, Title
                                                                                              support and
           Money team                     to see how                      until the      support   and                Deed check
                                                                                              advice on any
             about the                       energy                     end of your     advice  on any you              to ensure
                                                                                              problems
             hardship                     efficient the                  course so      problems    you               the landlord
                                                                                              encounter
            fund if you                     property                     final year       encounter                    named on
                                                                                              during your
            are having                      is as this                 students are      during   your                the contract
                                                                                              tenancy.
             financial                      indicates                   required to        tenancy.                  matches that
            difficulties.                  how much                    pay Council                                     of the legal
                                             you will                 Tax from their                                    owned as
                                            spend on                    graduation                                      shown in
                                             utilities.                  date until                                     the Deed.
                                                                      their contract
                                                                         end date.                                  bit.ly/37H8nIw

                                                                                       “After arriving at a house on move in day which was completely different to what we
 Testimonials                                                                          saw during the original viewing, we didn’t know what to do. The house was messy,
                                                                                       furniture broken and appliances unchecked for safety. The estate agents refused to
     “USL were a great help when my friends and I got into legal difficulties          come and inspect the property so we contacted USL. They arrived in just under half
     with a landlady who was trying to take advantage of us. They supported us         an hour to inspect the house and agreed that the property was in a bad state. They
     throughout the process of getting our deposits back, which lead to a court case   gave us great advice on how to deal with the issue and arranged for an emergency
     that we won. On top of this they helped us find last minute accommodation         place to stay until the issue was solved. Through constant communication over
     when we thought we would have nowhere to go and they also ensured                 the following weeks, USL were able to help us get out of the original contract, get
     we could take out a hardship loan to repay once we won the court case.            a refund on the deposit and arrange for the emergency property to become our
     The staff are all super supportive and doing it because they obviously care       permanent place of residence. The assistance that USL provided us was exceptional
     about students; it’s great to know someone’s looking out for us.”                 and we will without a doubt use them for our final year of study”
     Josh                                                                              Ben Waites

12    UN I V E R S I T Y OF S U R R E Y                                                                                                                                  13
Stoughton
                                                                                                                    • Cheaper rent

                                                                                                                    • High number of student residents
    MAP OF                                                                                                          £425 - £575
    GUILDFORD
                                                                                                                    Town Centre
   Park Barn                                                                                                        • Walking distance lots of amenities

                                                                                                                    £550 - £700
   Great location for:
   • Surrey Sports Park
                                                                                                            12
   • Tesco
                                                                                             10                     Things to do/visit
   • Vet School                                                                                        17
   • Hospital                                                                                                       1 The Boileroom                  10 Guildford Lido
                                                             6                                              18        13 Stoke Fields,                  Lido Rd, Stoke Park,     11.
                                                                                                                      Guildford, GU1 4LS                Guildford, GU1 1HB
   £450 - £575
                                                                                              London Road Station   2 Electric Theatre               11 ODEON cinema
                                                                                                                      Onslow St, Guildford,             Bedford Rd, Guildford,
                                                         9       Guildford Main
                                                                                                                      GU1 4SZ                           GU1 4SJ
                                                     4               Station
                                                                                                                    3 Guildford Castle               12 Guildford Spectrum
   Guildford Park                                                                        1        13                  Castle St, Guildford,
                                                                                                                      GU1 3SX
                                                                                                                                                        Parkway, Guildford,
                                                                                                                                                        GU1 1UP
                                                                               14
                                                                          11                                        4 Guildford Cathedral            13 G Live
   • Closest proximity to University                                              8                                   GU2 7UP                           London Rd, Guildford,
                                                                                                                                                        GU1 2AA
                                                                                                                    5 Watts Gallery
   £525 - £650                                                            2                                           Watts Gallery Down 		          14 The Friary Centre
                                                                                  7      3                            Lane, Guildford, GU3              GU1 4YT
                                                                                                                      1DQ
                                                                                                                                               15 River Wey
                                                                                    16                              6 AirHop Trampoline 		        GU1 4RR
                                                                                                                      Park
                                                                                                                      12 Midleton Industrial   16 Yvonne Arnaud
                                                                                                                      Estate Rd, Guildford, 		    Theatre
                                                                                      15                              GU2 8XW                     Millbrook, Guildford,
Tesco
                     Bus stops
                                                                                                                                                  GU1 3UX
supermarket                                                                                                         7 Komo Cocktail Bar
                                                                                                                      Mill St, Weymead 		      17 Wild Wood
Taxi Rank            Gym/fitness                                                                                      House, Millbrook, 		        Adventure
                                                                                                                      Guildford, GU1 3YA         Peacock Wood,
Hospital             Ideal for walking/cycling
                                                 5                                                                                               Lido Road, Guildford,
                                                                                                                    8 Casino Nightclub           GU1 1HB
                                                                                                                      GU1 4SQ
Train station        Trend launderette
                                                                                                                                               18 Stoke Park
                                                                                                                    9 Rubix Nightclub 		          Nightingale Rd,
                                                                                                                      (on campus) 		              Guildford, GU1 1ER
                                                                                                                      GU2 7XH
This is MySurrey.

University of Surrey Lettings (USL)
Senate House, Guildford, GU2 7XH

      surrey.ac.uk/lettings
        usl@surrey.ac.uk
         01483 68 1111

 University of Surrey Lettings (USL)
           @UoSLettings
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