RETAIL RESEARCH LUXURY HOTELS & RETAIL: The ideal commercial mix

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RETAIL RESEARCH LUXURY HOTELS & RETAIL: The ideal commercial mix
RETAIL RESEARCH               HOTELS & RETAIL

LUXURY HOTELS
& RETAIL:
The ideal commercial mix

PARIS:
A reference point
in rental growth

CENTRAL MADRID´S
transformation

                           KNIGHTFRANK.ES | 1
RETAIL RESEARCH LUXURY HOTELS & RETAIL: The ideal commercial mix
RESEARCH                                                                                                                            HOTELS & RETAIL

   HOTELS
   & RETAIL

   Pablo Párraga
   Head of Retail
   Pablo.Parraga@es.knightfrank.com
   +34 600 919 078

   Elaine Beachill

                                              Introduction
   Director of Retail Capital Markets
   and Flagships
   Elaine.Beachill@es.knightfrank.com
   +34 600 919 016

   Brynn Evans                                We are delighted to present this report, in which we share our analysis,
   Senior Consultant Retail Capital Markets   insight and opinions on the trends shaping Madrid´s retail landscape.
   and Flagships
   Brynn.Evans@es.knightfrank.com
   +34 600 919 129                                                     Drawing on the retail expertise of our Pan-European
                                                                       network, we have specifically focussed on Madrid
   Tamara Sánchez                                                      and Paris to explore the relationship between tourism
   Senior Consultant Retail Capital Markets                            generated by luxury and 5-star hotels and the evolution
   and Flagships                                                       of prime retail landscapes. The Madrid retail market
   Tamara.Sanchez@es.knightfrank.com                                   is constantly evolving and the current developments
                                                                       in the city centre mean there are exciting times ahead
   +34 600 919 073
                                                                       for both retail operators and investors. Knight Frank
   Jasper Henson                                                       remains at the forefront of Flagship retail. We hope
                                                                       you find this report thought-provoking and enjoy
   Consultant Retail Capital Markets
   and Flagships                                                       reading it as much as we enjoyed compiling it.
                                              Elaine Beachill
   Jasper.Henson@es.knightfrank.com
                                              Director of Retail
   +34 600 919 108
                                              Capital Markets
                                              and Flagships
   Rosa Uriol
   Director of Research
   Rosa.Uriol@es.knightfrank.com
   +34 600 919 114

   Laura García
   Consultant of Research
   Laura.Garcia@es.knightfrank.com                                      The increase in quality and quantity of tourism
   +34 600 919 113                                                      over the next 18 months will directly and
                                                                        positively impact Flagship retail in Madrid.

Cover:
Centro Canalejas Madrid, which will be home
to the Four Seasons hotel

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RETAIL RESEARCH LUXURY HOTELS & RETAIL: The ideal commercial mix
RESEARCH                                                             HOTELS & RETAIL

     Hotels
     & retail
     New luxury hotel openings and refurbishments drive
     up the retail offering in the surrounding area, drawing in
     high-end brands eager to tap into the increased number
     of potential customers that fit their target public

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RETAIL RESEARCH LUXURY HOTELS & RETAIL: The ideal commercial mix
RESEARCH                                                                                                                                                                                                                                                                     HOTELS & RETAIL

 THE GLOBAL IMPACT OF TOURISM                                                                  TOP 10 COUNTRIES FOR LUXURY TOURISM
 GDP AND EMPLOYMENT                                                                            NO. OF LUXURY HOTELS

      10.4
       OF THE WORLD GDP
                                                                                                    1. United States

                                                                                                    2. Italy
                                                                                                                                   1,203

                                                                                                                                   237

                                                                                                    3. United Kindom               189
      1 IN EVERY 10 JOBS
      AROUND THE WORLD IS                                                                           4. China                       168
      RELATED TO TOURISM
      AND TRAVELLING                                                                                5. France                      168

      Source: World Travel & Tourism Council. Travel & Tourism                                      6. Mexico                      161
      Economic Impact 2018. World.
                                                                                                    7. Thailand                    135

                                                                                                    8. Spain                       124

H
            otels and retailers have always gone                 Europe boasts a very               9. Canada                      114
            hand-in-hand, and with tourism pro-                  strong hotel supply.
            viding retailers with one of the main
                                                                 Four of the world’s                10. India                      106
            sources of customers, many opt to
                                                                 top 10 countries with
open stores near to hotels.
                                                                 the highest number of                          Source: Five Star Alliance
Five-star hotels act as a magnet for high-end brands             luxury hotels are european.
looking for unique locations. While retailers help
bring a more stable and higher quality tourism to
the area, attracting more affluent tourists who not
only buy bigger ticket items and consume more
goods and services, but also have longer average
stays.

Europe boasts a very strong hotel supply. Four
of the world’s top 10 countries with the highest
number of luxury hotels are European, a rather re-
markable figure considering the other countries in
the ranking are much larger (with the exception of
Thailand).

European cities are established as go-to luxury
tourism destinations, with new and improved ho-
tels opening up in the most exclusive areas of cities
all across Europe. Longstanding hotels are no ex-                                                                                                                                                                                   AVERAGE STAY IN SPAIN’S HOTELS
                                                                                                                                             In some European cities such as Paris, a wave of
                                                                                                                                                                                                                                    BY CATEGORY
ception to this trend, with many closing for refur-                                                                                          high quality hotel openings have helped draw more                                      AVERAGE NO. OF DAYS. 2018 JAN-SEP.
bishment.                                                                                                                                    high-end retailers to the area, pushing up the rental
While another strategy that is proving popular                                                                                               prices of retail units on the streets neighbouring the                                      3.56       3.50        3.42
among hotel operators is to repurpose emblematic                                                                                             hotels. However, the closure of an emblematic ho-
properties into luxury hotels to ensure guests can                                                                                           tel has the revere effect on its neighbouring streets,
                                                                                                                                                                                                      Above:                                                                2.34
                                                                                                                                                                                                                                                                                   2.17
enjoy a truly memorable stay. Preserving a proper-                                                                                           causing retailer rotation to decline and rental in-
                                                                                                                                                                                                      Centro Canalejas Madrid,
ty’s historical and unique features in order to make                                                                                         creases to slow.                                         which will be home to the
them part of the guest experience adds extra value                                                                                           With this trend in mind, the current wave of luxury
                                                                                                                                                                                                      Four Seasons hotel
to the overall service offered.                                                                                                              hotel openings and refurbishments in Madrid is set       Left:
                                                                                                                                             to have very positive repercussions for the city cen-                                        5*         4*          3*         2*     1*
                                                                                                                                                                                                      Hôtel Barrière Le Fouquet’s
                                                                                                                                             tre’s retail units.                                      Paris                          Source: INE. Hotel Occupancy Survey.

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RETAIL RESEARCH LUXURY HOTELS & RETAIL: The ideal commercial mix
RESEARCH                                                                                                             HOTELS & RETAIL

Partnerships between
hotels and major retailers
Retailers are no longer just interested in opening physical
stores, they are opening restaurants, teaming up with luxury
hotels and can now be found in any space that offers its
customers a unique experience

T
                                                        TOP HOTELS
          he most prestigious hotels in the
                                                        FASHION BRANDS
          world are improving their design and
          retail services in a bid to win over their
          guests who are becoming increasingly
demanding and expecting ever-higher stand-
                                                          BVLGARI                      MILAN, LONDON, BALI,
ards. As such, they are focusing on offering new                                       BEIJING, DUBAI, SHANGHAI
experiences that appeal to all the senses as part
of a wholly unique service.
                                                          488                          UPCOMING OPENINGS:
                                                          ROOMS                        MOSCOW, PARIS, TOKYO
Today’s guests are not just looking for quality
accommodation in which they can stay, they are
also looking for a hotel that goes the extra mile         VERSACE
to offer them just that bit more to ensure their                                       GOLD COAST
stay is a truly memorable experience. Design, ar-         415                          (AUSTRALIA), DUBAI

chitecture and decor are key, not only to provide         ROOMS
a good hotel service, but also to create that all-
important experience to remember.
                                                          GIORGIO ARMANI
In order to create unique and luxurious spaces,
some major hotel chains have joined forces with           255                          MILAN, DUBAI

the world’s most influential contemporary de-
                                                          ROOMS
signers who are leaving their mark on emblem-
atic hotels all over the world. Some designers
such as Óscar de la Renta, Diane von Fursten-
                                                          CAMPER
berg, Salvatore Ferragamo, Christian Lacroix,
Ralph Lauren and Bottega Veneta have teamed               76                           BARCELONA, BERLIN

up with different operators to design and deco-           ROOMS
rate some of their most iconic hotels. The con-
tributions of these designers are a major draw
for the loyal followers of these brands.                  MOSCHINO
For 34 years Coco Chanel lived in the suite at
Paris’ Ritz Hotel, the suite which now bears her
                                                          65                           MILAN

                                                          ROOMS
name and retains her unmistakable essence.
Over the years she gradually adapted its décor
and style to her tastes, and today the luxury of
staying in the suite is reserved for the wealthiest    Right:
of guests (with prices starting from €25,000 per       Karl Lagerfeld. Hotel Crillon
night).                                                Paris

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RETAIL RESEARCH LUXURY HOTELS & RETAIL: The ideal commercial mix
RESEARCH                                                                                                                              HOTELS & RETAIL

Retailers have identified the potential of the
hotel sector as a means of diversification.
Trusting in a blend of creativity, style, comfort
and good taste, they have forged partnerships
with major hotel chains. For instance, in 2016
Tommy Hilfiger acquired the Raleigh hotel in
Miami to convert it into a luxury hotel-bou-
tique where, by paying an annual fee, mem-
bers can gain priority for reservations and use
the hotel’s services.

Other brands have gone one step further,
extending their own brand throughout the
hotel market. Bvlgari has been a trailblazer in
this regard, after opening its first hotel in Mi-
lan in 2004, it created its own brand, Bvlgari
Hotels & Resorts, which can now be found in
London, Bali, Beijing, Dubai and Shanghai,
with openings planned for Moscow and Paris
in 2020 and Tokyo in 2022.

The Palazzo Versace Gold Coast, located on
Australia’s Gold Coast, was designed by Gi-
anni Versace to express the luxury, glamour,
sophistication and class offered by this fash-
ion brand in the form of a six-star hotel.

LVMH group expands with Cheval Blanc ho-                                        Above:
                                                                                Coco Chanel
tels opening in Courchevel, Saint-Barthélé-
                                                                                Suite Hotel Ritz
my and the Maldives, in addition to those                                       Paris
planned for 2020 in Paris and Bali.
                                                                                Right:
Armani’s two hotels invite guests to “Stay                                      Diane von Furtensberg
with Armani”. The first, located in the iconic                                  Hotel Claridge’s
                                                                                London
Burj Khalifa building, the tallest tower in the
world, is directly connected to the largest
shopping centre in the world, the Dubai Mall.
While the second, in Milan, the heart of the
                                                                                The so-called kaiser of fashion, Karl Lagerfeld,
Italian fashion world, features a boutique in
                                                                                who has decorated a number of hotel rooms
each room offering guests the chance to pur-
                                                                                to date, is set to expand his personal brand by
chase a range of designs from the brand.
                                                                                opening his own chain of hotels, restaurants
Another hotel in Milan is the Maison Moschi-                                    and nightclubs. While, the head creative direc-
no. Its rooms are lavishly decorated with 16                                    tor of Chanel and Fendi is set to open his six-
different styles, ranging from forest settings,                                 star hotel under the Brandmark Collective BV
lamps shaped like dresses and a plethora of                                     brand in Macau in 2019.
the highest quality fabrics on display in the
                                                                                In Spain, Casa Camper, the hotel chain run
reception area. The hotel is the perfect show-
                                                                                by the Spanish footwear specialists, boasts a
case for high-end goods, with all items avail-
                                                                                total of two hotels, one in Barcelona and one
able for purchase.
                                                                                in Berlin.

                                                                                In Madrid, a standout example is the five-star
                                                                                Puerta de América hotel, located at Avenida
                                                                                de América 41. A true icon of cutting-edge de-
                                                    Above:                      sign in Spain and around the world, each of its
                                                    Christian Lacroix
                                                                                12 floors was created by a renowned architect
                                                    Hotel Le Petit Moulin
                                                    Paris                       or designer, including France’s Jean Nouvel,
                  Retailers have identified                                     Japan’s Arata Isozaki, the UK’s Norman Fos-
                  the potential of the hotel        Right:
                                                                                ter and David Chipperfield, Iraq’s Zaha Hadid
                                                    Christian Dior
                      sector as a means of                                      and Spain’s Javier Mariscal and Victorio &
                                                    Suite del Hotel St. Regis
                            diversification.        New York                    Lucchino.

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RETAIL RESEARCH LUXURY HOTELS & RETAIL: The ideal commercial mix
RESEARCH                                                                                                        HOTELS & RETAIL

                      T
                                 he Parisian hotel sector is clearly investing
                                 in the luxury segment. One of the reasons
                                 for this is that operators are looking to capi-
                                 talise on Paris’ growth potential, which has      The number of luxury
                      been boosted by the need to refurbish several hotels         hotel rooms has
                      in order to bring their offering into line with what is      significantly spiked
                      expected by increasingly demanding overseas visi-            in recent years.
                      tors. Other factors include competition from other
                      European destinations and the rise of new types of
                      accommodation, such as Airbnb, which is prompt-
                      ing hotels to seek new strategies to stand out from the
                      crowd.

                      Additionally, in July 2009 France’s hotel rating sys-
                      tem was updated, incorporating the Palace category
                      for exceptional five-star establishments that help to
                      promote French culture and enhance the appeal of
                      France as a destination. The ambition to achieve this
                      classification has prompted many
                      well-established hotels to invest in
                      significant refurbishments and reno-
                      vations.

                                                                      Past & present
                      The number of luxury hotel rooms
                      has significantly spiked in recent
                      years. This rise is down to newcomers

                                                                      trends:
                      – the Shangri-La in 2010, the Manda-
                      rin Oriental in 2011 and The Penin-
                      sula in 2014 – and the refurbishment

                                                                      Paris
                      and extension of other existing hotels
                      such as the Ritz, the Crillon, Barrière
                      Le Fouquet’s, the Bristol, the Prince
                      de Galles and the Plaza Athénée.
                                                                      Many retailers have been drawn in by the openings
                      Although it is difficult to pinpoint
                                                                of impressive luxury hotels, seeking new pitches on
                      a clear cause-effect relationship be-
                                                                neighbouring streets where they can showcase their
                      tween luxury hotel openings and
                      retail unit rental increases, this phe-
                                                                brands
                      nomenon has been observed in sev-
                      eral areas of Paris. For example, fol-
                      lowing the opening of the Mandarin
                      Oriental on Rue Saint-Honoré, rents climbed 16%
                      above the prime rent between 2011 and 2014. Two
                      years after the Plaza Athénée opened in 2014, rents
                      on Avenue Montaigne grew to top the prime rent by
                      21%. In contrast, during the same period, rents on
                      Boulevard Raspail fell to 15% below the prime rent af-
                      ter the Hotel Lutetia closed for refurbishment works.
                      However, it must be mentioned that the popularity of
                      the Boulevard Raspail area has dwindled in recent
                      years in general.

                      Left:
                      Hotel Mandarin Oriental
                      Paris

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RETAIL RESEARCH LUXURY HOTELS & RETAIL: The ideal commercial mix
RESEARCH                                                                                                                                                                                                                                                                                                                      HOTELS & RETAIL

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Fuente: Knight Frank

      REFORMAS                                                                                                                               NUEVOS DESARROLLOS

1. Lutetia                              6. Plaza Athénée                                                                             9. Hôtel Fauchon L’Hôtel                         14. Mandarin Oriental                                  19. So Sofitel
45 Boulevard Raspail                    25 Avenue Montaigne                                                                          11 Place de la Madeleine                         251 Rue Saint Honoré                                   Champs-Elysées
Opened 2018                             Opened 2014                                                                                  Opened 2018                                      Opened 2011                                            Opened 2022
231 rooms                               208 rooms                                                                                    54 rooms                                         178 rooms                                              100 rooms

                                        7. Prince de Galles                                                                          10. Nolinski Paris                               15. Shangri-La
2. Hôtel Crillon
                                        33 Avenue George V                                                                           16 Avenue de l’Opéra                             10 Avenue D’Iéna
10 Place de la Concorde
                                        Opened 2013                                                                                  Opened 2016                                      Opened 2010
Opened 2017
                                        159 rooms                                                                                    45 rooms                                         81 rooms
124 rooms
                                        8. Hôtel George V                                                                            11. Le Roch Hôtel & Spa                          16. Hôtel Bulgari
3. Barrière le Fouquet’s
                                        31 Avenue George V                                                                           28 Rue Saint-Roch                                30 Avenue George V
46 Avenue George V
                                        Opened 2013                                                                                  Opened 2016                                      Opened 2020
Opened 2017
                                        244 rooms                                                                                    37 rooms                                         76 rooms
81 rooms
                                        9. Hôtel Costes                                                                              12. La Réserve Hôtel and Spa                     17. Hôtel Cheval Blanc
4. Ritz Paris
                                        Rue Saint-Honoré                                                                             42 Avenue Gabriel                                Rue de Rivoli
15 Place Vendôme
                                        Opened 2019                                                                                  Opened 2015                                      Opened 2020
Opened 2017
                                        82 rooms                                                                                     40 rooms                                         50 rooms
159 rooms
                                                                                                                                     13. The Peninsula Paris                          18. Kimpton
5. Hôtel Le Bristol
                                                                                                                                     19 Avenue Kléber                                 Boulevard des Capucines
112 Rue du Faubourg Saint-Honoré
                                                                                                                                     Opened 2014                                      Opened 2020
Opened 2016
                                                                                                                                     234 rooms                                        149 rooms
190 rooms
                                                                                                                                                                                                                                                                                   Avenida de los Campos Eliseos. Paris

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RETAIL RESEARCH LUXURY HOTELS & RETAIL: The ideal commercial mix
RESEARCH                                                                                                                                                                                                                                            HOTELS
                                                                                                                                                                                                                                                        HOTELS
                                                                                                                                                                                                                                                           & RETAIL
                                                                                                                                                                                                                                                                & RETAIL

                                                                                                   VARIATION IN HIGH STREET RENTS IN PARIS
                                                                                                   THE IMPACT OF LUXURY HOTEL OPENINGS
                                                         MANDARIN ORIENTAL.
                                                         251 RUE SAINT HONORÉ
                                                                                                   RUE SAINT- HONORÉ
                                                         The Hotel Mandarin Oriental, built
                                                         in 2011, has clearly been one of the                                                                                                                              YEAR MAJOR OPENINGS
                                                                                                       14,000               RUE SAINT HONORÉ
                                                         driving forces behind the luxury
                                                                                                                            RENTAL FORECAST WITHOUT HOTEL MANDARIN ORIENTAL                                                2012: 	Dsquared2, Chloé, Moynat, Balenciaga,
                                                         trend on Rue Saint-Honoré cur-                                                                                                                                            Tom Ford, Ports 1961
                                                                                                       12,000               PRIME RENTAL AVERAGE
                                                         rently one of the most vibrant streets
                                                                                                                                                                                                                           2013: 	Valentino, Viktor & Rolf, Dior Parfums,
                                                         in Paris. Between 2012 and 2017, this         10,000                                                                                                                      Tom Ford
                                                         avenue accounted for 18% of luxury                                                               Hotel                                                            2014: 	Gianfranco Lotti, Exemplaire, Lyubov
                                                         openings in Paris, and a further third        8,000                                              opening
                                                                                                                                                                                                                           2015: 	Mulberry (relocation), Missoni
                                                         of all openings in 2018-2019, com-
                                                                                                                                                                                                                                   (relocation), Tory Burch, La Prairie,
                                                                                                       6,000
                                                         fortably ahead of Avenue Montaigne                                                                                                                                        Alexander McQueen
                                                         (12%) and Rue Faubourg Saint-Hon-                                                                                                                                 2016: 	Fendi, Brioni, Furla (relocation), Marc
                                                                                                       4,000
                                                         oré (12%).                                                                                                                                                                Jacobs (relocation), Paul Smith
                                                                                                                                                                                                                                   (relocation)
                                                                                                       2,000          + 16 PERCENTAGE POINTS
                                                                                                                      above prime rental growth between 2011 and 2014                                                      2017: 	Dior (pop-up), Stella McCartney,
                                                                                                           0                                                                                                                       Christofle, David Morris, Guerlain
                                                                                                                    2006    2007   2008 2009       2010     2011    2012   2013   2014      2015      2016   2017   2018           (relocation)

                                                                                                                                                                                                                           2018: 	Chanel, Pucci (pop-up), Moschino
                                                                                                                                                                                                                                   (relocation), Bilionaire, Pomellato
                                                                                                                                                                                                                                   (relocation)
                                                                                                   AVENUE MONTAIGNE

                                                                                                       16,000               AVENUE MONTAIGNE PRIME RENTS                                                                   YEAR MAJOR OPENINGS

                                                                                                                            RENTAL FORECAST WITHOUT PLAZA ATHÉNÉE                                                          2012: 	Chanel, Escada (relocation), Revillon
                                                         LUTETIA.                                      14,000
                                                                                                                            PRIME RENTAL AVERAGE                                                                                   (relocation), Fendi (relocation)
                                                         45 BOULEVARD RASPAIL                                                                                              Hotel
                                                                                                       12,000                                                              opening                                         2013: 	Armani, Saint Laurent, Givenchy,
                                                         Hôtel Lutetia closed for refurbish-                                                                                                                                       Pucci (relocation)
                                                                                                       10,000
                                                         ment works in 2014, a time when the                                                                                                                               2014: 	Yves Salomon, Céline (relocation)
                                                         number of high-end retail openings            8,000                                                                                                               2015: 	Extensions or reforms as Jimmy
                                                         in the area had begun to slow follow-                                                                                                                                     Choo or Ricci
                                                                                                       6,000
                                                         ing an exceptionally active period.
                                                                                                                                                                                                                           2016: 	Dior Joaillerie, Loro Piana (relocation),
                                                         Between 2010 and 2014, openings in-           4,000                                                                                                                       Chloé (relocation)
                                                         cluded Hermès and Ralph Lauren in
                                                                                                                      + 21 PERCENTAGE POINTS                                                                               2017: 	Balenciaga, Shiatzy Chen
                                                         2010, Céline in 2011, Louis Vuitton in        2,000
                                                                                                                      above prime rental growth between 2014 and 2016                                                      2018: Miu Miu, Roberto Cavalli (pop-up)
                                                         2012 and Berluti in 2013, to name but             0
                      PLAZA ATHÉNÉE. 25
                                                         a few. Tenant rotation ground to a halt                    2006     2007 2008 2009        2010      2011   2012   2013      2014      2015   2016   2017   2018
                      AVENUE MONTAIGNE
                                                         after the hotel closed.
                      Reopened in 2014 as a Palace
                      category establishment, this                                                 RUE DE SÊVRES
                      hotel has been one of the true
                      gems of the international hotel
                      scene since it very first opened                                                  12,000              RUE DE SÈVRES                                                                                  YEAR MAJOR OPENINGS

                      in 1913, boasting unique Art                                                                          RENTAL FORECAST WITHOUT HOTEL LUTETIA CLOSURE                                                  2012: 	Paul Smith y Céline opened
                      Deco-inspired features and                                                        10,000              PRIME RENTAL AVERAGE                                                                                   in calle de Grenelle (close to
                                                                                                                                                                                                                                   calle Sèvres), Louis Vuitton
                      surrounded by haute-couture
                                                                                                                                                                                                                                   (ampliación)
                      boutiques. Many brands have                                                        8,000
                      opted for exclusive pitches on                                                                                                                                                                       2013: Shang Xia, Omega, Berluti

                      Avenue Montaigne, in Paris’s                                                       6,000                                                                                                             2014: 	Moncler y Salvatore Ferragamo

                      prestigious Golden Triangle,                                                                                                                                                                                 opened in close streets
                                                                                                                                                                                     Hotel
                      where a range of new retail-                                                                                                                                   closure                               2015: No Openings
                                                                                                         4,000
                      ers have opened alongside                                                                                                                                                                            2016: 	Dsquared2 in calle de Grenelle
                      existing retailers, who have                                                      2,1000
                                                                                                                      - 15 PERCENTAGE POINTS                                                                               2017:   No Openings
                      strengthened their networks
                                                                                                                      above prime rental growth between 2014 and 2016                                                      2018: No Openings
                      with flagships offering the lat-                                                          0
                      est products on the market.                                                                    2006    2007 2008 2009        2010      2011   2012   2013      2014      2015   2016   2017   2018

16 | KNIGHTFRANK.ES                                                                                                                                                                                                                                   KNIGHTFRANK.ES | 17
RETAIL RESEARCH LUXURY HOTELS & RETAIL: The ideal commercial mix
RESEARCH                                                     HOTELS & RETAIL

What´s
happening
in Madrid
Madrid is at an unprecedented juncture, the
positive forecasts for the future of the city have
attracted investors and sparked a wave of hotel
refurbishment projects

Right:
Centro Canalejas Madrid, which will be home
to the Four Seasons hotel

 Tourism in Madrid

M
                adrid’s wealth of historical and cul-
                tural heritage, extensive gardens,
                gastronomical delights, world-re-
                nowned fashion scene and vibrant
leisure offering, make it one the top go-to tourist
destinations in both Spain and Europe, convert-
ing the tourism sector into one of the key drivers
of the city’s economy.

Madrid ranks second in the Relative Tourism
Competitiveness Monitor for Spanish Cities, as
measured by Exceltur, and is also second in terms
of tourist intake in Spain, behind first-placed Bar-
celona. It is therefore one of Spain’s strongest cit-
ies in this sector, and each year is attracting a rap-
idly growing number of overseas visitors.

18 | KNIGHTFRANK.ES                                      KNIGHTFRANK.ES | 19
RESEARCH                                                                                                                                                                                                                                                                                                     HOTELS & RETAIL

TOTAL TOURIST SPEND IN MADRID                                                                                                                                                       DEMANDA HOTELERA EN LA CIUDAD DE MADRID POR MESES
OVERSEAS TOURISTS
                                                                                                                                                                                    NO. OF VISITORS

                  T1                T2            T3           T4
                                                                                                                                                                                                                                      2016               2017             2018                    Source: Ayuntamiento de Madrid
 10,000
                                                                                                                                                                                       900,000
  9,000
                                                                                                                                                                                       850,000
 8,000
                                                                                                                                                                                       800,000
  7,000
                                                                                                                                                                                       750,000
 6,000
                                                                                                                                                                                       700,000
 5,000
                                                                                                                                                                                       650,000
 4,000
                                                                                                                                                                                       600,000
 3,000

 2,000                                                                                                                                                                                 550,000

  1,000                                                                                                                                                                                500,000
                                                                                                                                                                                                       JAN         FEB      MAR         APR        MAY          JUN    JUL       AGO      SEP          OCT      NOV        DIC
       0
                  2015         2016        2017         2018

Source: IET | INE | Knight Frank Research                                                                                                                                       When visiting Madrid, many tourists opt to stay                              one in the Salamanca district and the other in the Re-
                                                                                                                                                                                in one of the more than 200 hotels in the city. The                          tiro district. The opening of the Four Seasons hotel
According to official sources, 2017 was a record-                                                                                                                               majority of overseas tourists that choose this type of                       in the Centro Canalejas will be the very first Grand
breaking year, with more than 9 million tourists                                                                                                                                accommodation are European (28%), followed by                                Luxe hotel to be located in the Central district.
visiting the city. During the first seven months of                                                                                                                             Latin Americans (12%) and Americans (7%).
                                                                                                                                                                                                                                                             A trend of high quality tourism is also gaining trac-
2018, this figure rose once again – up 2.6% y-o-y                                                                                                                               The most common type of hotel within Madrid’s ex-                            tion, attracting tourists who have longer average
– meaning this year looks set to enter the record                                                                                                                               tensive supply is the four-star category, with 5-star,                       stays and higher average spends. The combination
books once again.                                                                                                                                                               5-star Luxury and 5-star Grand Luxe categories far                           of all these factors is prompting some of the world’s
Overseas tourists are spending more and more                                                                                                                                    more exclusive, and accounting for a total of around                         leading hotel groups, such as Four Seasons, Marriott
money in Madrid each year. In the first three                                                                                                                                   11%. The Central district is home to the lion’s share                        and Hyatt, to home in on Spain as a location for ex-
quarters of 2018, the average overseas tourist                                                                                                                                  of tourist accommodation, accounting for almost                              pansion.
spend was up 2.3% y-o-y, making Madrid the                                                                                                                                      half of the hotels in Madrid. However, the city cen-
region with the greatest average daily spend in                                                                                                                                 tre hasn’t traditionally been home to Grand Luxe
                                                                      Above:
Spain – at €240 – ahead of Catalonia’s €200                                                                                                                                     hotels, with just two hotels falling into this category,
                                                                      VP España Design
and the national average of €145.                                     Madrid.

                                                                       HOTELS BY CATEGORY                                              HOTEL SUPPLY IN MADRID BY DISTRICT*                                                                                   HOTEL SUPPLY IN MADRID BY HOTEL TYPE
                                                                       CENTRAL DISTRICT                                                % OF EACH HOTEL TYPE BY DISTRICT                                                                                      NO. OF ROOMS AND NO. OF HOTELS AS A % IN MADRID
OVERNIGHT HOTEL STAYS IN MADRID
NATIONAL AND OVERSEAS TOURISTS                                                                                                                      5*GL          5*L          5*                4*           3*            2*               1*                                           312
                                                                                                                                                                                                                                                                                 1,573 691 366

                                                                                                                                      100                                                                                                                                                               4,214
                                                                                                                                                                                                                                                                                       5%                                  5*GL
                              Overseas tourists                                                                                                                                                                                                                                   8%               9%
                                                                                                                                                                                                                                                                       5,622             1 % 1%
                              National tourists                                                                                                                                                                                                                                                                            5*L
 12
       Millions

                                                                                                                                                                                                                                                                                                                           5*
 10                                                                                                                                                                                                                                                                                     % hotels
                                                                                                                                                                                                                                                                         23%                                               4*
                                                                                                                                      50
  8
                                                                                                                                                                                                                                                                                                                           3*
  6
                                                                                                                                                                                                                                                                                                                           2*
  4                                                                                                                                                                                                                                                                                       53%
                                                                                                                                                                                                                                                                                                                           1*
                                                                                                                                                                                                                                                                                        24,875
  2                                                                                                                                    0
                                                                                      45%                31%   11%   10%   3%   1%          CENTRO     ARGANZU.     RETIRO   SALAMANCA CHAMARTÍN TETUÁN            CHAMBERÍ FUENCARRAL        MONCLOA
  0
      1999 01     03     05    09    07   09      11   13   15 2017                    4*                3*    2*    5*    1*   5*L         (114)      (8)          (10)     (33)         (12)         (15)        (20)       EL PARDO (9)    ARAVACA (12)                               NO. rooms

  Source: Ayuntamiento de Madrid                                        Source: Ayuntamiento de Madrid
                                                                                                                                            Source: Ayuntamiento de Madrid               *Entre paréntesis el número total de hoteles en cada distrito            Source: Ayuntamiento de Madrid

20 | KNIGHTFRANK.ES                                                                                                                                                                                                                                                                                  KNIGHTFRANK.ES | 21
RESEARCH                                                                                                                                                                                                      HOTELS & RETAIL

Hotel openings
in Madrid             1. Gran Hotel Inglés 5*        4. Plaza de las Descalzas 5*                                       7. Pestana Plaza Mayor 4*                           10. Four Seasons Canalejas 5*GL
                      Echegaray 8
city centre           Opened april 2018
                                                     Plaza de las Descalzas 3
                                                     Opened end of 2019
                                                                                                                        Plaza Mayor 28-29
                                                                                                                        Opened april 2019
                                                                                                                                                                            Centro Canalejas
                                                                                                                                                                            Opened january 2019
                      48 rooms                       180 rooms                                                          87 rooms                                            200 rooms

                      2. Hyatt Centric 5*            5. Marriott W 5*                                                   8. Hotel Pestana CR7 4*                             11. Teatro Albéniz 5*
                      Gran Vía 31                    Carrera de San Jerónimo 9-11                                       Gran Vía 29                                         Paz 11
                      Opened december 2017           Opened june 2019                                                   Opened january 2020                                 Opened june 2019
                      175 rooms                      141 rooms                                                          160 rooms                                           N/A

12
                      3. Aloft Gran Vía 4*           6. VP España Design 5*                                             9. Barceló Torre de Madrid 5*                       12. Riu Edificio Plaza España 4*
                      Jacometrezo 4-6-8              Plaza de España 5                                                  Plaza España 18                                     Gran Vía 84
                      Opened february/march 2019     Opened may 2018                                                    Opened january 2017                                 Opened july 2019
LARGE HOTEL           139 rooms                      214 rooms                                                          256 rooms                                           589 rooms
PROJECTS TO BE
COMPLETED IN
MADRID BY 2020

+1,200                        9

                                             12
NEW                                                                                                                                                   RECENT REFURBISHMENT PROJECTS
                        PLAZA DE
ROOMS IN                ESPAÑA                                                                                                                        UPCOMING REFURBISHMENT PROJECTS
5* HOTELS                                                                                                                                             RECENT NEW-BUILD PROJECTS
                                  6                                                                                                                   UPCOMING NEW-BUILD PROJECTS

                                                          C
                                                                                                                                                      PRIME HIGH STREETS
                                                              A
                                                                  L
                                                                      L
                                                                          E
                                                                              G
                                                                                  R
                                                                                      A
                                                                                          N
                                                                                              V
                                                                                                  ÍA

                                                                                                                                        Nike          Primark                             Michael Kors
                                                                                                       3                                      Zara        Mango
Right and down:                                                                                                                         GRAN VÍA                                       Aristocrazy
                                                                                                              PLAZA
Hotel Hyatt Centric                                                                                                              H&M
                                                                                                                 DE                           2       8
Madrid                                                                                                                                                                                 Adidas        GR
                                                                                                             CALLAO                                                                                       AN
                                                                                                                                                                                          New Balance           VÍA

                                                                                                                                                                         A
                                                                                                                                                                         ER
                                                                                                                                                                    NT
                                                                                                                                                                  MO
                                                                                                           PLAZA DE                    Zara
                                                                                                       4   LAS

                                                                                                                                                                     A
                                                                                                           DESCALZAS

                                                                                                                                                                 E L
                                                                                                                                              Mango

                                                                                                                                                             E D
                                                                                                                                        Pepe Jeans
                                                                                                               El Corte Inglés                                                                           LÁ

                                                                                                                                                             LL
                                                                                                                                                                                                CA
                                                                                                                                                                                          AL

                                                                                                                                                           CA
                                                                                                                                                                                   L   LE            10
                                                                                                           Desigual       Aristocrazy                                         CA
                                                                                                                                                                          Apple
                                                                                                            Pronovias                     PUERTA DEL SOL
                                                                                                                                                                                                     5

                                                                          YOR                                                                         Zara
                                                              MA
                                                         LE
                                                   CAL                                                 7                                                                                                  1

                                                                                                                                        11

22 | KNIGHTFRANK.ES                                                                                                                                                                             KNIGHTFRANK.ES | 23
RESEARCH                                                                                                                                                                                                                                                                                  HOTELS & RETAIL

                                                                                                                                                                                                          UPCOMING OPENINGS

The most exclusive                                                                                                                                                                                        Four Seasons Hotel Madrid in the Canale-          obliged to preserve the hall, stage, entrances
new hotels in the                                                                                                                                                                                         jas Centre Madrid project.                        to all three levels of the theatre and its stair-
                                                                                                                                                                                                                                                            cases, which will remain a fundamental part
centre of Madrid                                                                                                                                                                                          The Canalejas Centre Madrid will be home
                                                                                                                                                                                                                                                            of the property’s interior.
                                                                                                                                                                                                          to the first hotel of the prestigious Four Sea-
                                                                                                                                                                                                          sons brand in Spain and one of their most
                                                                                                                                                                                                                                                            Hotel Marriot
                                                                                                                                                                                                          exclusive in Europe. 200 rooms in the very
RECENT OPENINGS                                                                                                                                                                                           heart of Madrid which, together with a pre-       Opposite the Centro Canalejas, the for-
                                                                                                                                                                                                          mium 5* service, are ready to captivate high-     mer Hotel Asturias will be brought back to
                                                                                                                                                                                                          level international tourism.                      life by the hotel chain W, part of the Mar-
Gran Hotel Inglés
                                                                                                                                                                                                                                                            riott Starwood group. Guests will be able
                                                                                                                                                                                                          The project is the most important in the
The city centre’s very first luxury hotel                                                                                                                                                                                                                   to enjoy the philosophy of W’s Whatever/
                                                                                                                                                                                                          capital and will regenerate the central area
– located in the heart of the Letras neigh-                                                                                                                                                                                                                 Whenever service, as well as the exclusive
                                                                                                                                                                                                          at the junction of the Calle Alcalá, Sevilla,
bourhood – recently reopened thanks to                                                                                                                                                                                                                      Madrid W Happenings, offering both
                                                                                                                                                                                                          Carrera de San Jerónimo y plaza de Canale-
the Hiffen Away Hotels group, specialists                                                                                                                                                                                                                   guests and residents the very latest in fash-
                                                                                                                                                                                                          jas. With the opening expected to be at the
in restoring historic hotels to their origi-                                                                                                                                                                                                                ion, design and music.
                                                                                                                                                                                                          end of 2019, the lower floors will house a 45
nal splendour. The restoration project
                                                                                                                                                                                                          boutique shopping gallery and the upper
was inspired by the 1920s, preserving the                                                                                                                                                                                                                   Plaza de las Descalzas
                                                                                                                                                                                                          floors, 22 luxury apartments with 5* service
original columns and lamps and reducing                                                                                                                                                                                                                     The building, acquired KKH Property In-
                                                                                                                                                                                                          from the Four Seasons hotel and the best
the number of rooms in the hotel in order                                                                                                                                                                                                                   vestors from the Fundación Montemadrid
                                                                                                                                                                                                          views of the city.
to create more spacious rooms – with the                                                                                                                                                                                                                    in 2016 to convert it into a luxury hotel,
smallest room now comprising 27 sqm.                                                                                                                                                                                                                        is located opposite the Descalzas Reales
                                                                                                                                                                                                          Teatro Albéniz
                                                                                                                                                                                                                                                            monastery, formerly the Monte de Piedad
Hyatt Centric                                                                                                                                                                                             After remaining closed for a decade, the
                                                                                                                                                                                                                                                            headquarters. It features a façade that dates
                                                                                                                                                                                                          former Albéniz theatre will be Iberostar’s
This hotel, located on Gran Vía, opened                                                                                                                                                                                                                     to 1733 and is listed as being of Cultural In-
                                                                                                                                                                                                          second hotel in Madrid. Madrid’s regional
as Spain’s first Hyatt Centric in a former                                                                                                                                                                                                                  terest. The detailed sectoral plan (plan es-
                                                                                                                                                                                                          government listed the theatre as a Property
office building. It features a restaurant on                                                                                                                                                                                                                pecial) to build a luxury hotel in this period
                                                                                                                                                                                                          of Heritage Interest, authorising any use for
the first floor “Hielo y Carbón” (Ice and                                                                                                                                                                                                                   property has already been approved by the
                                                                                                                                                                                                          the property, as long as it was compatible
Charcoal), which combines Peruvian and                                                                                                                                                                                                                      City Council.
                                                                                                                                                                                                          with the nature of the space. The owners are
Spanish cuisine in an open-plan space
that boasts fabulous views out onto Gran
Vía. Its top floor houses its recently un-
veiled rooftop terrace “El jardín de Diana”
(Diana’s garden), which takes its name
from a five-metre statue designed specifi-
cally for this hotel.

                                                    Gran Hotel
                                                    Inglés 5*        VP España           Pestana Plaza           Teatro Albéniz       Riu Edificio      Four Seasons       Hotel Pestana
                             Hyatt Centric 5*       Calle            Design 5*           Mayor 4*                5* Calle de la       Plaza España 4*   Canalejas 5*GL     CR7 4*
                             Calle Gran Vía 31      Echegaray 8      Plaza de España 5   Plaza Mayor 28-29       Paz 11               Gran Vía 84       Centro Canalejas   Gran Vía 29

          2017                                                                                                            2019                                                              Above:
                                                                                                                                                                                            Gran Hotel
                                                                                                                                                                                            Inglés
                                                                                   2018                                                                                    2020             Madrid

                                                                                             Aloft Gran Vía 4*   Marriott W 5*    Plaza de las                                              Right:
           Barceló Torre                         Heritage Madrid                                                                                                            Ritz Mandarin
           de Madrid 5*                          Hotel 5*                                    Calle Jacometrezo   Carrera de San   Descalzas 5*
                                                                                                                                                                            Oriental 5*GL
                                                                                                                                                                                            Hotel Hyatt
                                                                                             4-6-8               Jerónimo 9-11    Plaza de las                                              Centric
           Plaza España 18                       Calle Diego de León 43                                                                                                     Plaza de la
                                                                                                                                  Descalzas 3
                                                                                                                                                                            Lealtad 5       Madrid

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RESEARCH                                                                                                                                                                                                       HOTELS & RETAIL
                                                                                               is taken as a case in point, where the open-
                                                                                               ing of five-star hotels has sparked rental in-
                                                                                               creases in the retail units located on streets
                                                                                               in their vicinity, the wide range of luxury      HIGH STREET RENTS IN MADRID
                                                                                               hotels due to open in Madrid are set to drive    €/SQM/YEAR
                                                                                               prime high street rents upwards in a similar
                                                                                               fashion.

                                                                                               With 12 new hotels set to open in the centre     GRAN VÍA
                                                                                               of Madrid by 2020, the number of 5-star ho-
                                                                                               tel rooms will increase by 1,200, almost dou-    3,500              GRAN VÍA
                                                                                               bling current supply and with an unprece-
                                                                                                                                                                   AVERAGE PRIME
                                                                                               dented density of luxury hotels in this zone.    3,000

                                                                                               This is expected to drive up both the quality
                                                                                                                                                2,500
                                                                                               and quantity of tourism in the city, drawing
                                                                                               luxury and high-end buyers into these areas.     2,000
                                                                                               Using Paris once more as an example, where
                                                                                                                                                 1,500
                                                                                               after many luxury hotel refurbishments high
                                                                                               street rental prices have risen by between 15    1,000
                                                                                               and 20 percentage points above the average
                                                                                               prime rents, high street rents in the centre       500

                                                                                               of Madrid can be expected to follow a simi-
                                                                                                                                                    0
                                                                                               lar pattern. We therefore expect the most                 2005 06    07   08    09   10   11   12   13     14    15   16   17   2018
                                                                                               prime units in the most privileged locations
                                                                                               to benefit most from these new hotel pro-
                                                                                               jects.
                                                                                                                                                PRECIADOS

                                                                                                                                                4,000
                                                                                                                                                                   PRECIADOS
                                                                                                                                                3,500
                                                                                                                                                                   AVERAGE PRIME

                                                                                                                                                3,000

                                                                                                                                                2,500

                                                                                               Left:                                            2,000
                                                                                               Puerta del Sol
                                                                                               Madrid                                            1,500

                                                                                                                                                1,000

                                                                                                                                                  500

Variation in high                                                                                                                                   0
                                                                                                                                                         2005 06    07   08    09   10   11   12   13     14    15   16   17   2018
street rents                                           The large
                                                       number of luxury
                                                       accommodations

T
                                                                                                                                                FUENCARRAL
           he best retail units on Calle Preciados     that are to be
           have traditionally had the highest rents    inaugurated in the
                                                                                                                                                3,500              FUENCARRAL
           in Madrid, but in recent years they have    Spanish capital,
                                                                                                                                                                   AVERAGE PRIME
           been overtaken by Gran Vía, Puerta del      with enhance prime                                                                       3,000
Sol and Calle Fuencarral, given the rising number      high street rents in
of retailers looking for space in the city centre.     a manner similar to
                                                                                                                                                2,500

There are currently several retail projects under      that seen in Paris.                                                                      2,000
development in the heart of the city. With many
                                                                                                                                                 1,500
of these located on Gran Vía, they are set to raise
the profile of the street’s retail offering, and put                                                                                            1,000
the high street on the radar of a number of inter-
national retailer. Growing attention from inter-                                                                                                  500

national brands will push rents up even higher
                                                                                      Right:                                                        0
on these streets, however, this won’t be the only                                                                                                        2005 06    07   08    09   10   11   12   13     14    15   16   17   2018
                                                                              Calle Gran Vía
factor driving transformation in this area. If Paris                                 Madrid

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RESEARCH

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