Retail Trends and Top Products - In the Run Up to Christmas 2017 - Connexity

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Retail Trends and Top Products - In the Run Up to Christmas 2017 - Connexity
Retail Trends and
Top Products
In the Run Up to
Christmas 2017
Retail Trends and Top Products - In the Run Up to Christmas 2017 - Connexity
Shopping
& Classifieds
Performance
November 2017
November kicked off the peak
retail season with several online
sales events – the most notable in
Australia being Click Frenzy, Black
Friday and Cyber Monday.

These events offered a great
opportunity for retailers to kick
off sales for the season and
increase brand awareness, and for
consumers to snag a bargain over
what can be a costly time of year.
Retail Trends and Top Products - In the Run Up to Christmas 2017 - Connexity
Shopping & Classifieds Performance
    November 2017 … continued
    Online retail demand over November in Australia has seen healthy growth year on year,
    with more and more consumers making the most of cheap shopping deals. Visits to
    the Shopping and Classifieds industry hit a staggering 1 billion visits over the course of
    the month.

                    Shopping & Classifieds Total Visits on Key Sales Days

45,000,000

40,000,000

35,000,000

30,000,000

25,000,000

20,000,000                mouse-leftClick Frenzy                                 mouse-leftBlack Friday                                  Cyber Monday
15,000,000                41.06M Visits – 14th Nov                              40.59M Visits – 24th Nov                                 39.21M Visits – 27th Nov
                          37.19M Visits – 15th Nov                              29.26M Visits – 25th Nov
10,000,000

5,000,000

0
              10 Nov 17

                           12 Nov 17

                                       14 Nov 17

                                                      16 Nov 17

                                                                    18 Nov 17

                                                                                  20 Nov 17

                                                                                                22 Nov 17

                                                                                                              24 Nov 17

                                                                                                                             26 Nov 17

                                                                                                                                              28 Nov 17

                                                                                                                                                          30 Nov 17
                                                   Source: Hitwise CI, daily Total Visits to the Shopping & Classifieds Industry

    Domestic sales event Click Frenzy received 41.06M visits on 14th November and a total of
    78.25M for the full event (14th and 15th). International event Black Friday received 69.85m
    visits (24th and 25th November), 8.4M less visits than Click Frenzy. Cyber Monday was the
    smallest of all three events, but with Amazon’s arrival it will be interesting to see how this
    impacts the performance of these international events in 2018.
Retail Trends and Top Products - In the Run Up to Christmas 2017 - Connexity
Top Ten Shopping & Classified Sites:
  Black Friday & Cyber Monday
      Black Friday         Visit Share           Total Visits                           Cyber Monday             Visit Share           Total Visits

                 AU           8.45%               3,427,693                                            AU           9.75%               3,825,265

                              4.64%               1,884,299                                                         5.91%               2,317,239

                              3.53%               1,432,705                                                         2.60%               1,018,547

                              2.74%                1,110,525                                                        1.98%                778,132

                 AU                                959,380                                                          1.79%                703,807
                              2.36%

                               1.77%                719,615                                                         1.73%                677,640

                              1.72%                698,677                                                           1.68%                657,198

                              1.54%                623,498                                             US           1.58%                620,061

                              1.52%                 616,816                                                         1.49%                585,385

                 US           1.37%                555,081                                                          1.44%                563,539

          Source: Hitwise CI, daily Total Visits Shopping & Classifieds Industry Black Friday, 24th November 2017 and Cyber Monday, 27th November 2017

Strong speculation around Amazon Australia’s launch in the run up to Black Friday saw the site’s
rank increase from 36 to 5 in the Shopping & Classifieds industry in 7 days.

Appliances & Electronics sites Kogan and EB Games Australia made their way into the top ten on
Black Friday, but both fell outside of the top ten on Cyber Monday.

OzBargain frequently appears in the industry top ten throughout the year, but its ability to
sustain its positions on Black Friday and Cyber Monday cements its role as the industry’s go-to
for savings. Ensuring your brand’s offers are clearly accessible to the public on sites like
OzBargain will encourage sharing across reward communities, increasing your brand exposure
and in turn generating more traffic to your site on key sales dates.

    8,806
                                                                                 What about search demand?
                                                                                 There were significantly more variations of the
                                                                                 term “Black Friday” searched over November,
                                                                                 highlighting growing online interest around the
                                                                                 event.

                                                                                 Although a strong performer for visitation,
                            1,209                                                Click Frenzy search demand was a fraction of
                                                          871
                                                                                 Black Friday’s, with 1,209 unique terms.

"Black Friday" "Click Frenzy" "Cyber Monday"

                                       Source: Hitwise CI, Unique Searches, 4 rolling weeks ending 2nd December 2017
Retail Trends and Top Products - In the Run Up to Christmas 2017 - Connexity
Cyber Monday Insights

select2 Traffic Sources
The top traffic sources for retailers on Cyber Monday were;
Search (43% of clicks), Social (7.8% of clicks) and Email (3.8% of clicks).
Compared to the previous day, reliance on emails increased by 36%, whereas Search and
Social reliance saw a slight decline of 5% each

magnifier2 Search Performance
The top sites receiving traffic from variations of “Cyber Monday” include retailers,
comparison sites and print publications. This reflects a range of different search intents –
from research to top tips, or straight to the bargains themselves.
Catch, Kogan and OZsale had the most competitive stance for Cyber Monday traffic,
with paid rates ranging from 61-83%.

                     Websites                                 Search Clicks                                  Paid Rate

                                                                    9.17%                                          7%

                                                                   5.99%                                          74%

                                                                   3.40%                                          61%

                                                                    3.23%                                         83%

                                                                   3.20%                                          0%

                                                                    3.13%                                         0%

                                                                    2.98%                                          3%

         Source: Hitwise CI, top sites to receive traffic from portfolio of “Cyber Monday” variations, 4 rolling weeks ending 2nd December 2017
Retail Trends and Top Products - In the Run Up to Christmas 2017 - Connexity
Hot Products on eBay Australia
What were the most demanded products searched internally within the industry leader,
eBay Australia?

                   11th Nov                           18th Nov                            25th Nov                     2nd Dec

    1                PS4                         Nintendo Switch                            Lego                         PS4

    2                iPad                            Xbox One                            Xbox One                  Elf of the Shelf

    3              Xbox One                              iPad                                PS4                   Nintendo Switch

    4            Headphones                              PS4                               Laptop                       Lego

    5           Nintendo Switch                          Lego                                iPad                        iPad

    6                Lego                               Fitbit                       Nintendo Switch                    Tablet

    7             Xbox One X                          GTX 1070                          Headphones                Exploding Kittens

    8                Fitbit                             GoPro                               Drone                    Headphones

    9               GoPro                           Headphones                           GTX 1070                      Laptop

   10                Nerf                               Drone                               Fitbit                Bluetooth speakers

                     Source: Hitwise Custom, weekly internal searches on eBay, 4 weeks ending 2nd December 2017

Whilst the first 3 weeks had a heavy focus on electronics, the 4th week saw a shift
towards broader gift categories and products, including Elf on the Shelf, Lego and card
game Exploding Kittens.
One clear theme throughout the 4-week period was high demand for consoles. Demand
fluctuated between the Xbox One, Nintendo Switch and PS4, however PS4 took out the
#1 product spot for 2 of the 4 weeks.
Strong performers across the period also included Lego, iPads and Fitbits.
Staying on top of trending product demand in the lead up to Christmas — particularly
within the platforms where your product is distributed — will help you ensure campaign
activity aligns with current consumer demands.
Retail Trends and Top Products - In the Run Up to Christmas 2017 - Connexity
Top Products – Toys vs. Electronics
Excluding consoles and computer games, what are the top toys and electronic gadgets people are
searching for over the last 4 weeks?

                                           Toys                               Electronics

                                            Lego                               X         iPhone X

 Lego has another                                                                                                           Apple dominates
     successful                             Elf on the                                                                      this space, taking
 Christmas season,                                                                       Fitbit                               out 8 of the 12
                                            Shelf
  ranking in top                                                                                                              most searched
    spot for toy                                                                                                                 products.
     searches.                                                                                                              Products include
                                            Hatchimals                         8         iPhone 8                                the newly
                                                                                                                             launched iPhone
                                                                                                                             X, Apple Watch,
                                                                                                                              as well as older
                                                                                         Apple                                phone models.
                                            Fingerlings
                                                                                         Watch
      Watch out,
      Hatchimals.
 Fingerlings are the                        Trampoline                                   iPad
 newest interactive
  toy on the block,
      with strong
   trending search                                                                       Google
   demand across                            Lol dolls
                                                                                         Home
     the industry.                                                                                                          “Okay, Google…”
                                                                                                                               Backed by an
                                                                                         Google                              extensive online
                                            Swing set                                                                            and offline
                                                                                         Home Mini                               marketing
                                                                                                                               campaign, the
                                                                                                                               smart speaker
                                            Basketball                                                                           is trending
  Old school is still                                                          6         iPhone 6
                                            hoop                                                                                 across the
    cool: Demand
                                                                                                                             industry, gaining
   for classic play
                                                                                                                            momentum before
 equipment such as
  trampolines and                           Build a                                                                             the arrival of
                                                                               7         iPhone 7                             key competitor
 swing sets are still                       Bear
                                                                                                                              Alexa. Google’s
      relevant!
                                                                                                                            streaming device,
                                                                                                                            Chromecast, also
                                            Pool toys                                    iPhone                               performed well.

                                            Squishies                                    Chromecast

               Source: Hitwise CI, product searches to the Shopping & Classifieds Industry, 4 rolling weeks ending 2nd December 2017
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