Russian Outbound Ski Tourism in 2018: An Overview

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Russian Outbound Ski Tourism in 2018: An Overview
Russia’s leading travel and tourism exhibition
                   12–14 March 2019 Expocentre, Moscow

Russian
Outbound Ski
Tourism in 2018:
An Overview                                             A look at the Russian outbound
                                                        ski market in 2018 covering:

                                                             The ski tourism landscape in Russia
                                                             A market overview
                                                             What Russian tourists look for in a ski holiday
                                                             How resorts can benefit from Russian tourists
                                                             How ski destinations are attracting more Russian tourists

                                                                                                            Mitt.ru
Russian Outbound Ski Tourism in 2018: An Overview
12–14 March 2019
                            Expocentre, Moscow

The ski tourism landscape in Russia
It’s an exciting time                       The Russian outbound ski tourism     The 2014 Winter Olympic Games             following, the market has expanded
for international ski resorts looking       market is showing sure signs         in Sochi was a key moment                 at an accelerated pace with
to attract more visitors.                   of growth thanks to wider economic   for winter sports in Russia, driving      an increasing number of domestic
                                            recovery.                            demand and leading to new                 skiers and improved attendance
                                                                                 domestic ski resorts. In the years        at domestic ski resorts.

               Demand for ski tourism                                            The financial crisis of 2014-2017 bolstered the domestic ski industry
                                                                                 as Russian tourists who would ordinarily spend their winter holidays abroad
               is on the rise and the                                            chose closer and cheaper ski destinations.

               potential for growth is huge
                                                                                 However, with the economy
                                                                                 improving leading to a

                                                                                 25%       increase in general
                                                                                           outbound tourism in 2017,
                                                                                           the outbound ski market is
                                                                                           set to flourish as Russian
                                only             and only                                  skiers look further afield

                                3              17
      Of Russia’s                                                                          to satisfy their taste
       140                        %
                                currently
                                                    %
                                               of them travel
                                                                                           for the mountains.

        million                 ski,             abroad to do so.
     inhabitants,
Russian Outbound Ski Tourism in 2018: An Overview
12–14 March 2019
                          Expocentre, Moscow

Russian outbound ski tourism:
a market overview
      Roughly

      75    %                    83    %
                                                              66   %
                                                              book via                         $
      are skiers                 ski domestically             travel agents                    Tourists using
                                                                                               travel agents tend
                                                                                               to spend more
                                                                                               than independent          When do they book?
     25%                        17%                           34%                              travellers                Independent travellers decide on their
                                                                                                                         destination earlier than those who book
      are snowboarders           travel abroad                are independent
                                                              travellers                                                 via travel agents, but leave the rest of the
                                                                                                                         planning closer to departure.

Growth of the market
The 2017/18 winter season was particularly       Other resorts also saw impressive figures –                        Early bookings start in April-May, but the peak
strong for the outbound ski market, with         Bulgaria’s Bansko resort saw a 45% rise                            of sales is from September-November. By the
all major Russian tour operators seeing          in Russian ski tourists, reaching record                           end of December, as a rule, up to 90% of all
significant sales growth.                        numbers.                                                           tours for the season are booked, and there’s
                                                                                                                    a small tail – about 10% – from January-
                                                 The success of the season has led to
                                                                                                                    March.” – Jet Travel
                                                 renewed optimism for the future, with tour
   Popular ski resorts saw growth of 15-         operator Tez Tour opening bookings for
   34%, with France, Italy, and Austria                                                                             Ski bookings are always made in advance,
                                                 2018/19 earlier than ever before.
   seeing the most dramatic rises in                                                                                thanks to hotels’ early-bird discounts. Usually,
   Russian tourists,” explained Maya                                                                                around 70% of sales are made by the end of
   Lomidze, Executive Director, Association                                                                         November, while the remaining 30% complete
   of Russian Tour Operators.                                                                                       in late February and March and are around
                                                                                                                    25-30 days before departure.” – Anex Tour

                                                                                                                                           Mitt.ru
12–14 March 2019
                              Expocentre, Moscow

What do Russian tourists look for
in a ski holiday abroad?
                                                                                     Russian ski tourists are looking for good food and drinks and
                                                                                     a comfortable stay. They expect good service and management,
                                                                                     and are very punctual and expect that of you. We have noticed that
                                                                                     Russian ski tourists are skiing less but staying longer – they love
                                                                                     to have spa treatments. It’s the whole package
                                                                                     for them.” – Nettravel, Azerbaijan

Criteria for choosing resorts include        Demand is rising for all-inclusive      Recently, Russian tourists have been guided primarily by price.
the variety of pistes, proximity to lifts,   ski holidays that include ski passes,   So around 80% of all package tours fit into the 700-1,000 euro per
standard of accommodation, resort            equipment hire, ski schools, and full   person bracket. However, they also tend to choose resorts of a high
infrastructure, après-ski, resort            board                                   standard, and save on accommodation.
height, and spa facilities
                                                                                     The standard of hotels varies greatly from country to country.
                                                                                     In France, Russian tourists mostly book self-catering, whereas in
                                                                                     other countries it’s mainly breakfast or half-board. Approximately 80%
                                                                                     of hotels our customers book are 3-4 star.” – Maxim Pristavko, Deputy
                                                                                     Director, Jet Travel

                                                                                     There are two criteria tourists tend to fall into when choosing hotels: they
                                                                                     are either mostly concerned by close proximity to the ski lifts and will pay
Family-friendly resorts; Russians are        Demand is no longer centered            any price for this, or conversely, they are mostly concerned by value for
travelling more with their children,         on New Year holidays, it’s now          money and proximity to the slopes comes second.
with 2018 seeing a 17% increase              becoming more evenly spread over
in family holiday bookings                   the season from December                They also expect good service on the slopes, quality pistes,
                                             to mid-April                            and availability of ski schools, and are swayed by the availability
                                                                                     of swimming and spa facilities in the hotel.” – Anex Tour

                                                                                                                                                    Mitt.ru
12–14 March 2019
                            Expocentre, Moscow

How ski resorts can benefit
from Russian tourists
Key times                                Longer length of stay
Not only do Russian winter holidays      Russian tourists’ average length of stay is
occur at different times to European     10 nights – 2 nights longer than the global
holidays, Russian tourists are taking    average, according to the Visa Global Travel
more ski holidays outside traditional    Intentions Study 2018.
holiday times, making them key
to keeping hotel occupancy rates
high throughout the season.                                                             Russian tourists stay
                                                                                        for a longer period than
                                                                                        our customers from
                                                                                        the Balkan countries.
                                                                                        They don’t just come
High spend rates                                                                        for a few days, they stay
                                                                                        for a period of around
Russian tourists spend on average                                                       10 days.” – Bansko,
$1,676 per person per foreign                                                           Bulgaria
holiday, more than their European
counterparts who spend
$1,174, according to the recent Visa
Global Travel Intentions Study 2018.
This is expected to rise by a further
5% over the next two years.

                                                                                                                    Mitt.ru
12–14 March 2019
                      Expocentre, Moscow

How ski destinations are attracting
more Russian tourists

 Norway                                             Kayseri, Turkey                                       Bardonecchia, Italy
 For the Russian market we are heavily              Turkey has a close relationship with Russia           Russia is not yet one of our key markets
 promoting our biggest resorts SkiStar Trysil       when it comes to tourism. Russian tourists            but it’s a big country and they have a lot of
 and Hemsedal. A new airport will be built          come to Turkey for our beaches but the Ministry       tourists interested in winter sports.
 very close to the resorts so we’re interested in   of Tourism is trying to divert them elsewhere
                                                                                                          Italy is famous for its food. In Bardonecchia,
 getting this traffic from Russia.                  to diversify and improve year-round tourism.
                                                                                                          we manage five restaurants and we invest
 The resorts provide a good product for             Direct flights recently launched from Moscow          a lot in the ambience, the space, and the
 families; the slopes are good, there’s snow        to Kayseri, so we held welcome events for the first   quality of the food. We provide a very high
 guaranteed, we have good safe slopes as            Russian groups with singers and entertainment.        standard of skiing and gastronomy, so it’s
 well as a variety of heights. Most of the                                                                an all offer, something more than skiing.
                                                    We provide the highest level of Turkish hospitality
 accommodation is ski-in, ski-out so it’s good                                                            We organise transfers from the base of the
                                                    and great food and have Russian speaking staff
 for children; they stay on the slopes.                                                                   resort to the top of the mountain where we
                                                    throughout the resort.
                                                                                                          have restaurants – we have three snow cat
 SkiStar has introduced a snowman character
                                                    Our resort is special because it combines             vehicles to take people to the restaurants
 Valle, who has become very popular with
                                                    winter sports with the cultural attractions           in the evening when the lifts are shut. It’s a
 children. He’s involved in many kids’ activities
                                                    of the towns of Kayseri and Cappadocia, so            special experience.
 at the resort.
                                                    it’s a great option for what we call “Cultural
                                                                                                          For us an area where we are looking to
 To tackle the low season in January and April,     Skiing”. With very reasonable prices and close
                                                                                                          improve is to have more Russian speaking
 SkiStar introduced Valle weeks when families       proximity to the international airport, the resort
                                                                                                          ski instructors and staff. It’s crucial for ski
 can get free ski schools, equipment and            is extremely easy for international tourists. We’ve
                                                                                                          instructors because you need to have complex
 passes. This has massively increased tourist       noticed from the beginning a high calibre of
                                                                                                          conversations and explain the technical
 flow.                                              Russian tourists in Kayseri and the region and
                                                                                                          details.
                                                    we’re sure we’ll see many more guests as our
                                                    popularity in Russia increases.
                                                                                                                                              Mitt.ru
Meet the ski world in one place at MITT 2019

12–14 March 2019
Expocentre, Moscow
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