SAP Innovation Awards 2018 Entry Pitch Deck - Talent Exchange - a custom SAP Cloud Platform solution ExxonMobil
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SAP Innovation Awards 2018 Entry Pitch Deck Talent Exchange – a custom SAP Cloud Platform solution ExxonMobil
Talent Exchange
ExxonMobil
USA Oil & Gas
Talent Exchange is a suite of applications that facilitates SAP HANA Portal
the movement of employees between assignments at
ExxonMobil. The application brings together the Cloud Integration SAP Web IDE
employees who are available for new assignments, along
with the positions that need to be filled in support of our SAP SuccessFactors APIs Cloud Connector
global staffing & development processes.
Smart Business Service Monitoring Service
Talent Exchange helps us make the right decisions, by
SAP Build Authorization Management
placing the right people with the right skills for the right
position at the right time!
Provides standard, Provides increased
Enables strategic
“I have no doubt that we will look back and near real-time tools line-of-sight across
staffing, better
wonder how we ever conducted S&D without for supporting our business line
analytics, and
internal talent needs and
this type of tool.” streamlined
management available
processes
processes candidates
- Margaret Mattix, Talent Management Manager
2
Participant Information
Talent Exchange – a custom SAP Cloud Platform solution
ExxonMobil
Oil & Gas
http://corporate.exxonmobil.com/
N/A
Talent Exchange & Position Appointment Authorization are a suite of SuccessFactors extension
applications developed on the SAP Cloud Platform. This application suite addresses strategic
internal staffing by managing open positions and available candidates (employees) efficiently and
transparently within ExxonMobil.
It was exciting to see how SAP Cloud Platform could be used to extend the capabilities of
SuccessFactors – we were able to develop a custom solution to address our strategic internal
staffing process that seamlessly integrates with our SuccessFactors implementation.
We were able to build and deploy a cloud first application that provides a superior user interface,
real time data access, and features such as analytics, collaboration, approval workflow, audit, etc.
This provides greater transparency, efficiency and streamlining of the process.
3
Solution Overview
o ExxonMobil’s position placement process is strategic and unique. One differentiating factor is
employees move frequently within the organization fostering cross domain knowledge sharing while
providing individual growth opportunities. Approximately 25,000 employees (roughly one third of
employees) move positions within the organization every year.
o In the past this process was inefficient, opaque, and was becoming increasingly complex to manage.
The data was siloed within separate business lines and buried in spreadsheets.
Summary
o Talent Exchange & Position Appointment Authorization are a suite of SuccessFactors extension
applications developed on the SAP Cloud Platform. This application suite addresses strategic internal
staffing by managing open positions and available candidates (employees) efficiently and transparently
within ExxonMobil.
o Using SAP Cloud Platform as our innovation platform, we were able to build and deploy a cloud first
application that provides a superior user interface, real time data access, and features like analytics,
collaboration, approval workflow, audit, etc. This provides greater transparency, efficiency, and
streamlining of the process
o These applications helped us to extend the capabilities of SuccessFactors and on-premises SAP HR as
ExxonMobil has a Talent Hybrid deployment model in the HR landscape.
o ~10,000 employees will be using the Talent Exchange application.
o Talent Exchange successfully went live on January 23, 2018.
4Solution Details
We chose SAP Cloud Platform and its services (e.g., SAP HANA, Portal, Smart Business Service, SAP
Web IDE, Cloud Integration, Cloud Connector) to develop the extension applications. Our employee
masterdata is maintained in the SAP HR (on-premises) system, and the Talent Management aspects of
our business are handled in SAP SuccessFactors.
Neither of these systems’ standard offerings catered to our staffing process requirements. After
evaluating both systems, we decided to build extension applications using SAP Cloud Platform.
In addition to a mini-employee masterdata, all process specific data persists in HANA on SAP Cloud
Platform. SAP Cloud Platform Cloud Integration service is used to integrate the extension app with SAP
HR (on-premises) and SAP SuccessFactors. OData APIs from SAP SuccessFactors were used to fetch
employee data real time.
We used the SAP Build tool for prototyping, designing UI, user study & feedback, and to eventually jump
start our app UI development. This was done by exporting the project into SAP Web IDE.
Some of the application’s capabilities are to collaborate, rank candidates, run analytics and reports,
approve work flow, audit data, and view status history. Once the staffing process is completed, data is
sent back to respective systems to reflect the process end state.
Previously, different business lines within ExxonMobil managed internal staffing in silos. The new
extension apps provide a platform to standardize and improve the efficiency of our company’s talent
management processes.
5Benefits
Business value:
▪ Maximizes employee development and drives competitive advantage through people
▪ Enables strategic staffing, better analytics, and streamlined processes
▪ Increases line-of-sight across business lines for resourcing needs and available candidates
Human empowerment:
▪ Provides easily accessible, consistent, real time information for staffing decision makers
▪ Bolsters ability to place the right people, with the right skills, for the right position, at the right time
▪ Increases collaboration with the use of an integrated, intuitive tool, that requires minimal training
▪ Enables productivity improvements and standardizes staffing operations
"Having a common staffing tool, integrated with SuccessFactors, is a major benefit. We can
view employees’ career planning information at the time of making staffing decisions, and
staffing & development committees can collaborate to make the best decisions. Managers
have access to information about their team real time because as we have a single source for
talent data and approvals of staffing decisions.“
- Nicole Curtis, Global Staffing & Development HR Manager
6Architecture
OData
Authorization
& Trust
Smart Business Management
Service
User Talent Exchange
Java
Cloud Integration SAP HCM
Firewall
Portal Business Suite
Connectivity
Custom Data
Secure tunnel
SAP HANA instance
Cloud Connector
Corporate Identity Provider
7Illustration
8Illustration
9Illustration
10Quote
"The Talent Exchange module is a great new tool that enables ExxonMobil to leverage the
integrated data from CareerConnect and SHARP to help our Staffing & Development
councils to make much more informed decisions to develop the workforce. It’s easy to
use, has a great user interface and is nicely integrated with data from SuccessFactors'
Talent Management software."
- Ian Woodhouse, HR Resource Manager
“Talent Exchange is a robust new application that enables ExxonMobil to leverage our
Staffing & Development processes on a global scale to achieve our HR Mission of creating
competitive advantage through people. The tool is fully integrated with data from
CareerConnect and SHARP to enable a single source of information to facilitate our
processes effectively and efficiently.”
- James Luedtke, S&D Manager
“Talent Exchange will offer transparency with real-time effective staffing support across the
corporation for those engaged in this important process.”
- Gloria Isbell, Executive S&D Manager
11Deployment details
▪ Talent Exchange deployed to production on January 23, 2018
▪ Within 3 weeks of going live, 500+ position needs were created by 30+ staffing councils; 25+
needs filled
▪ Application deployed to global user base (e.g., NA, SA, EAME, AF, AP)
▪ Phased deployment implemented, allowing HR administrators to familiarize themselves with
application prior to rolling out to the business lines.
– Presently, ~40 staffing councils and 600+ employees are actively using Talent Exchange
– By 2Q18, ~300 staffing councils and ~10K employees will be actively using Talent Exchange
12Additional information
SAP Cloud Platform Services Used
- HANA was used to persist process specific data & mini
master. In-memory capabilities were leveraged to manage - Cloud Connector was used to securely connect to on
custom authorization and retrieval of data, based on logon premise SAP HCM system.
SAP HANA user. As a next step PAL can be used to enhance some of Cloud
the processes in app. Connector
- Cloud portal is used as the vehicle to deliver Talent - Build was extensively used right from discovery workshop,
Exchange, Approval app and Smart Business Services to end prototyping and development phases. Helped get feedback
users. from business teams as UIs were being designed. Build
Portal
SAP Build project was exported to jump start UI development in SAP
Web IDE.
- Reporting on the data was made simple through Smart
Business Services, providing drill down capabilities and - Authorization & Trust Management is used to authenticate
advanced filters. and authorize users in Talent Exchange. It provides a
Smart Business seamless logon experience with SuccessFactors. The
Service Authorization integration services are based on Role-Based authorization.
& Trust
Management
- SAP Web IDE & the integrated Git environment made UI
development very efficient as ExxonMobil UI developers were
SAP Web IDE not co-located during development.
- Monitoring service is used to monitor Java applications and
database systems. Using the service, critical system metrics like
CPU load and Heap Memory usage are monitored – ensuring
- Integration processes developed to integrate data flow Monitoring overall health of the application.
between SAP SuccessFactors, SAP HCM and SAP Cloud Service
Platform.
Cloud Integration
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