Soccer Aid for UNICEF 2022 - CUSTOMER SERVICE FREQUENTLY ASKED QUESTIONS Soccer Aid Productions Presents

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Soccer Aid Productions Presents

Soccer Aid for UNICEF
        2022
         CUSTOMER SERVICE

   FREQUENTLY ASKED QUESTIONS
Table of Contents
  Key information .................................................................................................................................. 3
      On sale date: ................................................................................................................................................. 3
      Event date: .................................................................................................................................................... 3
      Retailers: ....................................................................................................................................................... 3
      Types of tickets: ............................................................................................................................................ 3
      Ticket prices: ................................................................................................................................................. 4
  Generic Ticketing Questions ............................................................................................................... 4
      What if my ticket does not scan on the day of the event? ........................................................................... 4
      Where is the Ticket Office located? .............................................................................................................. 4
      When will I receive my tickets? ..................................................................................................................... 4
      Is there Blue Badge parking available? ......................................................................................................... 4
      Can my child attend Soccer Aid for UNICEF? ................................................................................................ 4
      Who is playing in the Soccer Aid for UNICEF 2022 teams? ........................................................................... 4
      How do I get to London Stadium? ................................................................................................................. 5
Key information

On sale date:
Tickets for Soccer Aid for UNICEF 2022 are on sale via SEE Tickets from 22:00 on Monday 21
March.

Event date:
Soccer Aid for UNICEF 2022 will take place at London Stadium on Sunday 12 June.

Event time:
Doors will open at 17:30, please note that all timings are subject to change.

Retailers:
Soccer Aid for UNICEF 2022 tickets will be sold primarily through See tickets:

https://socceraid.seetickets.com/

All tickets are subject to availability, booking and fulfilment fees.

Ticket limit:
Customers may book up to 99 tickets per person subject to availability.

Age restrictions:
Under 16s must be accompanied by an adult aged 18+ and guests aged 5 and under must
have their own ticket (no ‘lap’ or ‘babe in arms’ tickets are offered or available).

Types of tickets:
Standard reserved seating tickets are available for Adults and Concessions. Concessions are
available to those aged Under 16 on the day of the match. Those aged 16 or over require an
adult ticket.

Accessible tickets:
Accessible tickets are available from SEE tickets, who have a range of Wheelchair, Companion
and Ambulant seating options.

In the lower tier, ambulant seating is located on the back row, one step down from the
concourse level accessible bays.

In the upper tier, ambulant seating is located in accessible bays at the front of the West Stand,
which are step free and can be accessed via the lifts.

Limited parking is available for Blue Badge holders, passes can be purchased from the London
Stadium ticketing website here: https://www.eticketing.co.uk/londonstadium/Events
Ticket prices:
Soccer Aid for UNICEF 2022 tickets are offered in a range of prices depending on location
within the stadium and prices start at £20 for Adults, £10 for Concessions.

Generic Ticketing Questions

What if my ticket does not scan on the day of the event?
In the event that your ticket does not scan at the turnstile, you will be referred to the Ticket
Office for physical tickets to be issued.

Where is the Ticket Office located?
Th e Ticket Office is located on the South East of the Stadium Island, between entrances E and
F.

When will I receive my tickets?
Guests will receive tickets no later than ten days in advance of the event. You can check the
status of your account and amend your order using the See Tickets Customer Service Portal
https://www.seetickets.com/customerservice

Is there Blue Badge parking available?
Yes, there will be limited parking available for Blue Badge holders. Blue Badge Parking passes
can be purchased from the London Stadium ticketing website here:
https://www.eticketing.co.uk/londonstadium/Events and will be distributed no later than 10 days
prior to the date of the event.

Can my child attend Soccer Aid for UNICEF?
Under 16s must be accompanied by an adult aged 18+ and guests aged 5 and under must
have their own ticket (i.e no ‘lap’ or ‘babe in arms’ tickets)

Who is playing in the Soccer Aid for UNICEF 2022 teams?
Soccer Aid for UNICEF 2022 will feature a special half time show from Mr Soccer Aid himself,
UNICEF UK Ambassador Robbie Williams.

Celebrity favourites Tom Grennan, Chunkz and Martin Compston will lace up their boots
once again to play alongside footballing legends Gary Neville, Jamie Carragher, Fara
Williams and Patrice Evra. Usain Bolt makes his return as captain of the Soccer Aid World XI
team, competing at the London Stadium ten years on from his gold medal heroics at London
2012.

Taking to the pitch for the first time in the world’s biggest celebrity charity football match,
new signings for 2022 include former One Direction singer Liam Payne as captain of the
England team. He will be joined by Emily in Paris star Lucien Laviscount, and comedian Alex
Brooker – who will become the first-ever physically disabled participant to take part in the
game.
Off-pitch, UNICEF UK Ambassador Dermot O’Leary returns as presenter joined by Maya
Jama providing her take on the game as a pundit. Bringing you the action up-close, Alex
Scott will be returning as our pitch-side reporter.

Many more famous faces are set to be announced in the coming weeks, keep up to date on
SoccerAid.org.uk for more exciting player announcements.

England: Harry Redknapp (Manager), Liam Payne (Captain) Lucien Laviscount, Tom Grennan,
Chunkz, Gary Neville, Jamie Carragher, Fara Williams, Joe Cole, Alex Brooker and David
Seaman (Goalkeeper Coach).

Soccer Aid World XI FC: Arsène Wenger (Manager), Usain Bolt (Captain) Martin Compston,
Mo Gilligan, Chelcee Grimes, Patrice Evra and Robbie Keane.
Line up details will be announced via the organisers official website:
https://www.socceraid.org.uk/

How do I get to London Stadium?
Directions and general Stadium information can be found on the official website
https://www.london-stadium.com/
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