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ENERGY AND BUILDING
SOLUTIONS
2021
A Magazine About Security, Comfort and Efficiency in Commercial Buildings
Skyscraper
With a Smart
Interior
Page 14
Major Project: How Building Schiphol Airport:
Energy Efficiency Technology is Nur- Helping to Reach
in a Hospital turing ‘New Work’ New Heights
Page 4 Page 22 Page 28
2021 solutions solutions 2021 Contents 3
4
Contents
4 SHINING EXAMPLE
Robert Bosch Hospital is working with Bosch
to get its energy center and building automation
fit for the future
9 IN BRIEF
14
10 “WE INSPIRE BUILDINGS TO LIVE
INTELLIGENTLY”
Interview with CTO Andreas Mauer
Dear readers, 14 TITLE STORY: 65 INSPIRATIONAL STORIES
The coronavirus pandemic has significantly accelerated the pace A spectacular newcomer on New York’s skyline:
Bosch subsidiary Climatec is giving ‘The Spiral’
32
of digitalization. The last twelve months have shown the key role
digitalization plays in our everyday lives and in our working environ a smart interior
ments – by enabling new ways of working together, streamlining
processes, and allowing us to experience a whole new level of con- 20 BUILDING AUTOMATION AT A GLANCE
venience, along with providing better protection and security.
22 HOW SMART BUILDING TECHNOLOGY AND
‘NEW WORK’ GO HAND-IN-HAND
This development shows no sign of slowing down: the increasing
interaction between artificial intelligence and the Internet of Things
28 SCHIPHOL AIRPORT: TWO PARTNERS
is allowing us to generate even more added value for you by provid-
SOARING TO NEW HEIGHTS
ing innovative AIoT solutions, improving energy efficiency, enhancing
convenience, and intensifying security. At the same time, the smart The most important hub for air transport in the
interconnection of technical building equipment helps give efficiency Netherlands envisions becoming an ‘autonomous
an additional boost, allowing new, intelligent services to emerge. airport’ – with Bosch by its side
32 BOSCH SECURITY ACADEMY: NOT JUST
We can help you to identify and exploit the potential that the advances
KNOWLEDGE – PRACTICAL SKILLS TOO
in digitalization offer. True to our value proposition, ‘performance
built on partnership’.
35 IN BRIEF
We are presenting a number of shining examples of how this is being 36 RHOEN KLINIKUM AG INVESTS IN
done in this edition of Solutions Magazine. There are stories – both BUILDING AUTOMATION
brief ones and bigger ones – for you to enjoy about how digitalization
Bosch subsidiary GFR keeps clinic operations
is making new things possible.
running smoothly in Bad Neustadt using its
connected solutions
I wish you an enjoyable read!
ABOUT THE COVER
40 WHAT CUSTOMER SERVICE HAS TO OFFER
36
Bosch subsidiary THOMAS QUANTE
Climatic helped to Executive Vice President 42 IN BRIEF
make ‘The Spiral’, a Bosch Energy and Building Solutions
65-story luxury office 42 PUBLISHER INFORMATION
building, New York’s
new ‘skyline changer’ 43 BEYOND THE NORM
4 Shining Example 2021 solutions solutions 2021 Shining Example 5
Investing in a
Sustainable Future P
hy sicia ns wo uld c all what care must be guaranteed around the ser vices department. “Add to this
Bosch and its subsidiary, GFR clock. The goal is to increase energy the steadily rising costs of energy,”
Gesellschaft für Regelungs- efficiency significantly, to save costs, as Raphael Vogel, the project devel-
technik und Energieeinsparung mbH and make operation of the hospital oper in charge at Bosch, says. This,
are about to perform at Stuttgart’s even more sustainable. in turn, increases the costs involved
Robert Bosch Hospital (RBK) a com- in running the entire hospital. The
plicated procedure. The measures A hospital that c ares for around systems in use at Robert Bosch Hos-
It really is a mammoth undertaking: in order to realize a huge to modernize the steam, heating, 44,000 patients a year is, of course, pital run well, but some of them are
increase in its energy efficiency, the Robert Bosch Hospital cooling, and ventilation systems are going to harbor quite a few ‘energy already anything from 15 to 25 years
expected to be completed by mid- guzzlers’. These include cooling old – which shows that there is an un-
is working together with Bosch to make its energy center and 2021, and the renovation of the build- processes – such as ones used for deniable potential for optimization.
its building automation fit for the future. That said, there’s ing control system should be finished server cooling or ventilation systems, Marius Kaiser, lead project manager
in 2022 – all of which will be carried along with the hospital kitchen, large at Bosch, explains, “In terms of en-
plenty of challenges – from KRITIS to remodeling in confined out while hospital operations con- items of medical equipment, and the ergy efficiency, the innovative solu-
spaces – that the experts will need to overcome. tinue as normal; after all, patient production of steam for the sterile tions we can offer today are able
6 Shining Example Shining Example 7
to exploit technologies that simply have? What do we need? Where can tegrating new automation systems.
didn’t exist back then.” we make optimizations? Where are “We can’t just dismantle everything
there potential cost savings? Work here – which is why we’re migrating
EVERYTHING NEEDS TO KEEP on defining potential cost savings our solution, something we think of
RUNNING ALL THE TIME was followed by a detailed analysis as a new brain, into the existing sys-
and now, since November 2020, the tems,” says Jörg Morkes in explain-
In addition to energy efficiency, the actual conversion. “Planning was ing the ongoing modernization work.
modernization is pursuing another quite a challenge,” Raphael Vogel The oldest switch cabinets, cabling,
objective: Robert Bosch Hospital, due recalls. “After all, this is an existing and sensors will, however, still be
to its high utilization rate, has been building, and we aren’t just putting replaced. The building automation
classified as an “operator of critical up a new structure on a greenfield network is used to connect all the new
Frank Kohler,
infrastructure” (KRITIS). This means site. This means that we have to put automation systems to each other,
business director
that the hospital needs to be able to the existing infrastructure to good at the RBK which communicate using a special
cater to highly specific and special- use.” Nonetheless, numerous work- communication protocol.
ized technological requirements – shops and close cooperation with
and Bosch’s new solution will help the foundation hospital allowed “We have created an
12,000
it do exactly that. “In the event of an them to come up with a plan that
outage, the providers must be able everyone is happy with. optimal basis for every
to guarantee that patient processes aspect of building
remain unaffected,” explains Frank
Schmidt, head of project manage- automation that the
hardware data points will be migrated over the
ment for Energy Services at Bosch.
course of modernization work. These data points future might bring.”
That also includes all systems used are digital or analog inputs and outputs from
to supply steam, cold, air, and heat field devices – both ones with a direct connection, JÖRG MORKES, BUILDING
at the clinic. or interconnected ones
AUTOMATION PROJECT
MANAGER AT GFR
The current KRITIS regulation for hos-
pitals has only been in effect since
2019, so it is still new for all parties In order to achieve the defined goals The actual heating systems will ul-
involved and is placing immense cost KRITIS and fully exploit the potential, a new timately be comprised of three hot
pressure on the hospital. However, solution was needed – in the case of water boilers, two steam boilers,
Bosch and GFR have gained expe- KRITIS refers to critical infra- this hospital, its solution builds up on and a combined heat and power plant
structure. According to the
rience with KRITIS in other areas in definition used by the German a potent combination of factors: “We (CHP), which will allow massive sav-
the past, for example at Stadtwerke Federal Office for Information have created a holistic energy concept ings to be achieved in energy costs. As
München, Munich’s municipal util- Security (BSI), KRITIS organiza- here that combines the best of smart the name indicates, CHPs are small
tions or institutions are those
ities. This was something that the building automation and sustainable power plants that function on the
with a major importance for the
experts could profit from during the state and the community. energy management systems,” as Jörg basis of the environmentally friendly
planning stage. “The tips that Bosch Outages or disruptions within Morkes, project manager for building principle of combining heat and pow-
institutions like these would,
gave us were worth their weight in automation at GFR, says. er generation to allow decentralized
among other things, result in
gold,” says Steven Mashburn, acting supply shortages or significant production of electricity and heat. A
technical director at the RBK. The RBK is expected to save disruptions to public safety. OLD BODY, NEW BRAIN motor in the CHP powers a generator
€1.3 million
To prevent this from happening, that produces electricity. This gener-
institutions such as Robert Bosch
A POWERFUL COMBINATION Hospital must use high-tech Automation systems in the energy ates waste heat that is converted into
installations to guarantee center, for example, which houses the heat output for use elsewhere. For this
Before making a start on the mod- uninterrupted patient care. The hospital’s entire supply technology – to work, however, all of these systems
BSI defines which institutions
ernization work, however, the Bosch including the heating, air conditioning, need to have been installed: “Imple-
have to meet which require-
experts had to carry out inventory in energy costs every year ments in its KRITIS ordinance. ventilation, and plumbing systems – menting the conversions while oper-
and potential analyses. What do we are being brought up to scratch by in- ations continue will be a logistical
8 Shining Example 2021 solutions solutions 2021 In Brief 9
out any number of adjustments – and DRONES
6,646
thereby cater to customer require-
ments. As Jörg Morkes explains, “Our A Challenge on a
Whole New Level
integrated, intuitive system makes
managing and visualizing operating
figures much more convenient.” This
This is the number of fire
also helps facility management with
alarms that we install on
troubleshooting, and makes the moni-
an average day in Germany.
toring of energy consumption more
A customer acquires an
straightforward.
additional safety device every
13 seconds. These figures
BUT THERE’S MORE!
provide the proof that we
DRONES ARE ALL THE RAGE: air as well. Bosch started con-
make no compromises when
The end of the implementation phase these high-tech aerial vehicles ducting analyses in mid-2016,
it comes to protecting people
won’t, however, mark the end of the have now become available and and has since been consistent-
and property. The earlier
partnership between Bosch and the affordable for everybody – while ly growing this new field of ac-
a fire is detected, the easier
hospital. Over the course of the seven- also becoming easier to operate tivity. The most striking charac-
it is to extinguish it. And this
year operating phase following the and more and more powerful. teristic of the range of drone
is how we give our customers
conversion, the energy savings will T h e n um b e r o f o p e r at i o n a l detection products and services
a level of safety that they
be guaranteed, maintenance and drones has trebled in Germany that Bosch offers is the compe-
can trust. This trust is based
servicing work will be carried out, in the last three years alone. tence with which the company
on more than 100 years’
and further savings potential will be However, this boom has also can combine the perfect ready-
experience in the technology
tour de force,” says Frank Schmidt. of up to €1.3 million per year in ener- sought together with the hospital. increased the potential for ac- to-use system from a wide vari-
used for fire protection for
“There must be two steam boilers gy costs. The CHP alone will account cidents and misuse, such as ety of available components.
buildings, and on the expertise
ready for operation at all times, and for two-thirds of this total. “Our systems are sus- vandalism, sabotage and espi- This means it is not limited to
gained in the field of reliable
two hot water boilers must be kept ona ge. B osch, a s a secur it y just one system. Bosch knows
running.” This means they will have to In addition, a new control system tainable and will remain partner and system integrator, how to best combine specific
and regulation-compliant fire-
protection measures over
carefully dismantle, move, and trans- strategy will make additional ener- available for at least uses its many years of experi- technologies and integrate them
this period.
port old equipment away according gy savings possible. One example of ence to offer customized pro- into a holistic security manage-
to plan – and all this in very cramped this is the cooling distribution sys- 20 years to come.” tection against attacks from the ment system.
conditions. “It’s like Tetris,” is how the tem. As lead project manager Marius
project manager describes it. Kaiser explains, “There are two on-site JÖRG MORKES, BUILDING
cooling centers that are connected to AUTOMATION PROJECT
SHOWING CREATIVITY each other. Today, the two centers run MANAGER AT GFR
AND SKILL self-sufficiently. In the future, we will DIGITAL PORTERS
combine both centers into one control Robert Bosch Hospital knows that
“A n absorption refriger ator rep - concept, which will allow us to operate it can place its trust in Bosch and Access Control in 15 Languages
resents an invaluable upgrade to whichever refrigerators are the most GFR. After all, hospital managers
the heating system. For me, it’s a real efficient for the current load case. The have been working with Bosch on the FULLY AUTOMATED VISITOR MANAGEMENT that saves costs and time –
highlight,” as Frank Schmidt shares. many individual solutions previously upgrading their energy management Neuenhauser Maschinenbau GmbH is deploying an innovative access con-
The absorption refrigerator is con- used made this impossible.” system since 2015. “We are happy trol solution made by Bosch at its headquarters in Neuenhaus. Fully auto-
nected to the heating system, and to have obtained our solutions from mated access for suppliers and tradesmen is now controlled by a new,
converts excess heat from the CHP The modernization measures also a single supplier. If any challenges state-of-the-art visitor management system. The solution also ensures that
for use in cooling processes. In anoth- include a completely new web-based arise, we can count on our partners all relevant coordination and documentation tasks are taken care of – in
er step, the systems used for cooling management and operating system. from Bosch,” as Frank Kohler, busi- 15 different languages. The fully digital solution allows cost-competitive
distribution and ventilation will also Because it boasts a huge range of ness director at the RBK, says. “To management of all delivery operations, along with simplifying dispatch by
be optimized. It is hoped that the new individually configurable settings and date, everything has happened fast means of defined access profiles, and allows detailed, end-to-end docu-
Bosch solutions will provide savings interfaces, it can be used to carr y and without any complications.” mentation of access to the premises.
10 Interview: Intelligent Buildings 2021 solutions solutions 2021 Interview: Intelligent Buildings 11
Mr. Mauer, what’s the thinking behind In principle, it’s about the ability of the
“We Inspire
intelligent buildings as a service? building to respond to different situations
We design and develop new IoT ser vices according to the context, and in an efficient
that make a contribution to turning buildings manner. COVID-19 has given demand for
into intelligent and proactive living and these types of digitalization solutions an
Buildings to
working environments. We combine tech- additional boost. We receive new inquiries
nology, software, systems and sensors with ever y week, for example ones about the
our knowledge of building processes and issue of using rooms optimally.
procedures, and integrate them within one
Live Intelli-
digital environment. All of the information
is pooled in a solution architecture that can “We want building owners
master key challenges such as connectivity,
to reap the full benefits
gently”
secure data storage and processing, and
visualization. This allows us to create a fun- of the IoT technology of the
damental basis that existing buildings, for
21st century.”
example, can also profit from. The main
focus is on technology and processes from
the perspective of optimized building op- You mentioned efficiency,
How can we update existing commercial erations, which means, for example, the which is a key term…
buildings for the digital age in the 21st cen- rapid identification and solving of any inci- We aim to achieve the highest possible lev-
dents or – of key importance – improving els of building efficiency with the aid of
tury? The ‘Building Intelligence as a Service’ energy efficiency. This point primarily inter- sensor environments suitable for versatile
program unites technology, software, ests property owners or facility managers use. Among other things, this refers to
and operators. Moreover, we also direct a issues such as sustainability, CO 2 output
systems and sensors with building tech focus at the people who use the buildings, and energy consumption, but also security
nology processes and user requirements. and how they and their needs are safeguard- aspects. Our aim is to gain a proactive
ed by the building in different situations. understanding of this interplay, and to take
This aim is to provide sustainable, safe This involves, for example, the issue of how the corresponding action. This is a core
and comfortable environments that adapt the users are given specific information feature of our program. Sustainability is, in
when they drive into the parking garage or general, also a decisive criterion for the
and respond to the needs of humans as are sitting at their desk or in a conference Bosch group as a whole. At the same time,
a service. We talked to Andreas Mauer, chief room, or are on their way to the elevator or environmentally friendly concepts help save
to the canteen. costs over the long term.
technology officer within Energy and
Building Solutions at Bosch Building Tech- What might these individual IoT How have customer requirements and
services look like? expectations changed over the past
nologies, about intelligent buildings If, for example, I’m on my way to lunch in few years?
as a service. the canteen, a mobile app gives me recom- Just five years ago, the attitudes encountered
mendations as to what’s on the menu. among owners and operators of commercial
When I’m going to the café, I can order a buildings – such as office blocks, shopping
cappuccino while I’m still on the way there. malls, railway stations or airports – tended
And if I’m in a conference room, the room to be conservative in regard to sustainability.
already knows which temperature or light The interest in investing in better energy
settings I prefer, and the Microsoft Teams efficiency was not as high as it is today. This
screen opens. The building is connected mindset has changed significantly. Today,
to my Office calendar and knows exactly an emphasis is placed on using functional
where I want to go and how long I’m likely buildings the same way that modern vehi-
to remain there. cles, private residences or smartphones
12 Interview Intelligent Buildings
Interview: 2021 solutions solutions 2021 Interview: Intelligent Buildings
Interview 13
are used as a tool in our work and living example, Microsoft has built fully digi- Which methods does your “The real-time digital map
environments, and make them more com- talized headquarters in Ireland. The com- ANDREAS MAUER team work with?
fortable. We want building owners to reap pany’s aim is for ever y inhabitant of the We ask about the operator’s is the main method we use –
Andreas Mauer is the vice
the full benefits of the IoT technology of country to visit this building at least once
president (VP) and chief
pain points, and sur vey cus- and it is something that,
the 21st century. We achieve this by offer- over the next five years. The idea is that this technology officer (CTO) of tomer opinions, and compare
ing sustainable IoT business services for should provide an incentive for today’s Energy and Building Solutions at the current user journeys with to a certain extent, makes
Bosch Building Technologies.
buildings which provide the option of retro adolescents to apply for a position with the
His industry-specific background
those of the future. The key
us unique.”
fitting them to existing field devices and software giant later on. can be found in the fields of term here is domain-specific
older building systems. industrial automation and IT semantic modeling. This is an
Which know-how is Bosch consulting. Mauer joined Bosch abstract, formal description ciency. This enables us to implement semi-
as CTO SW in the Security & Life
contributing? and model of the basic data autonomous building processes – and this
Safety Management software
“In principle, it’s about the Our ‘gold’ is our wealth of experience as a products division. He is currently a n d re l at io nship s t hat a re is exactly what there is a demand for today.
system integrator in building security, in focusing on IoT business services impor tant for the solution. Our industry is moving away from domain-
ability of the building to re- building automation, and in all matters re- to create modern digital con-
When this is integrated in a controlled systems towards versatile and
nectivity opportunities and energy
spond to different situations lated to energy. We can employ this exper- solutions for commercial digital environment, then flexible system and sensor environments.
tise to project a global vision onto a build- buildings. what are known as knowledge We are currently developing a common plat-
according to the context, ing, and use it to observe and comprehend graphs can be created. This form that will allow us to build up all these
and in an efficient manner.” what’s going on at any point in time – and means that a digital map of new IoT services, and offer it as a building
this in real time. This allows us the real world covering one ser vice, or management service suite. It really is some-
to control all building functions
“Sustainability is a several related services, is created. This thing unique.
What does this mean in in an optimal way. For example, digital twin is used to merge processes
specific terms? this makes it possible to plan and decisive criterion for the with specific systems and with different
Take fire alarm systems, for example. We initiate so-called health-checks
Bosch group. Environ- people. This real-time digital map is the
simply supplement the existing, mandato- – i.e. service assignments – in a main method we use – and it is something
ry fire alarm sensors with additional sensor proactive manner. One emerging mentally friendly concepts that, to a certain extent, makes us unique.
It even enables us to get older buildings
systems and functions. From a user’s point trend is that more and more ser-
help save costs over
of view, it is apparent that today’s genera- vices are required in which we fit for the future – or to ‘onboard’ them,
tion of digital natives see and perceive are, in a number of cases, still the long term.” as we call it.
buildings completely differently, and are building up our expertise. This is Learn more about smart
looking for the full experience of digital where we are working together with part- What comes next? buildings and how you will
connectivity. We have even noticed that ners, for example on anonymized track & Continuing our multi-domain and integrative benefit from intelligent
young professionals want to know how in- tracing of a person or an object within a obser vation and comprehension of pro- buildings in the future:
telligent the buildings of potential new building, or on indoor navigation within large cesses that occur in buildings allows us to boschbuildingsolutions.com/
employers are when looking for a job. For building complexes. attain the highest levels of process effi- smart-buildings
14 Title Story: The Spiral
65 Inspirational
New York’s skyline is one
of the most famous in the
world. All its other sky-
Stories
scrapers will soon be joined
by a new one illuminating
the night sky: ‘The Spiral’
New York’s New
is a luxury office building
featuring intelligent building
technology, with Bosch
‘Skyline-Changer’ subsidiary Climatec supply-
ing its building management
system.
T
he Spiral aims to be smart, to be green,
and to offer an enviable quality of life.
Are we really talking about a skyscrap-
er? We are – albeit a very special one. The
towering building, which is currently under
construction in the western part of Midtown
Manhattan, New York, represents a new
generation of skyscraper. ‘The Spiral’ is a
65-story building and its surface area of
around 265,000 square meters will largely
be used for office space. Its extraordinary
interior and exterior architecture, its envi-
ronmentally friendly design, and its smart
technology mean that ‘The Spiral’ embodies
the future of the sustainable, interconnect-
ed and comfortable workplace. And this is
exactly how Bosch’s subsidiary Climatec
has played a major role.
16 Title Story: The Spiral 2021 solutions solutions 2021 Title Story: The Spiral 17
Up to
93 Open spaces can
be used flexibly
and encourage
conversation
square meters in
size are the individual
terraces
GARDENS IN THE SKIES The focus of the interior design is also on
encouraging communication and working
More about those later… Let’s star t by in comfor t. The open-plan offices allow
taking a look at the exterior, before we future tenants to use the space available
move on to examining the interior. Soar- the way they require, and offer plenty of
ing around 300 meters high, ‘The Spiral ’ room for meetings and similar activities.
will be one of the tallest office buildings “Because the competition for tenants is
in New York. The name of the skyscraper keener than ever, we’re hoping that our
is, of course, no accident. The architects intelligent building technology will make
from the B IG - Bjarke Ingel s Group and our partner’s portfolio even more attrac-
HUDSON YARDS
265,000
the Tishman Speyer real estate company tive,” says Gabe Mans, Sales Manager at
‘The Spiral’ is located adjacent to drew inspiration from Manhattan’s classic Climatec.
New York’s district of Hudson Yards ‘step-back architecture’ when planning
on the Hudson River to the west of the structure. The building will exhibit a INDIVIDUAL AND INTELLIGENT
Manhattan. Hudson Yards is one of the
largest and most costly private-sector twist running from the bottom to the top,
construction projects in the history of before narrowing at the tip, and thereby Climatec’s technology plays a major role in square meters is the total office
the USA. It is home to 15 luxury sky- creating a cascade -like design. This is the inner workings of the Spiral. The sys- space that ‘The Spiral’ offers
scrapers for offices and apartments –
some of which were designed by
expected to allow light and air to reach tem integration and building automation
‘starchitects’ – as well as parks, hotels, the streets below. The building’s future exper ts are equipping ‘The Spiral ’ with
a subway station of its own, a school, users will have plenty of space to take a a central, high-end building automation
and all sorts of other infrastructure that
breather and share their ideas outdoors system that is, in a sense, the beating
will help the district make New York
more dynamic, and attract new talent on the terraces located on each story. The hear t of the skyscraper. This system al-
to Manhattan. Construction started in hanging gardens, which will form a helix Space to breathe – lows all the different components to be
2012, and the district was officially ‘The Spiral’ has a
around the building and will be still visi- integrated and managed, including the
opened in March 2019. However, some cascade design
buildings are still under construction. ble from far away, will make ‘The Spiral ’ with terraces on security solutions and technologies that
even greener. every story increase the level of convenience for
18 Title Story: The Spiral 2021 solutions solutions 2021 Title Story: The Spiral 19
the users of the building. The operator tem focuses on cost and energy efficiency subsidiary: “We can make decisions on the
will, for example, be able to configure dif- and manages to combine its indoor and basis of the track record we have built up,
ferent systems individually, and/or make outdoor areas in a sustainable manner. On and of our local know-how. At the same
adjustments to several systems at once. the other hand, the intuitive operation of time, we have Bosch, a global leader in
This makes optimizing the energy efficiency, our customized user interface also makes technolog y, to provide suppor t,” says
or overhauling the visitor management building management much more conve- Gabe Manis.
system, for example, much easier. nient for the users,” as Jonathan Ambjor,
customer advisor at Climatec in New York, The construction project is expected to be
Moreover, the Climatec solution also helps concludes. completed in full in 2022. And even though
to look after all the greener y that flanks ‘The Spiral ’ is not Climatec’s first sky-
‘The Spiral’. It monitors the building’s irri- The building automation system is part of scraper, it’s really special for Jonathan
gation system and ensure that the plants a convergent network – a large-scale net- Ambjor: “Every day when I drive home from
receive the right amount of water at the work that merges numerous, previously work to my family, I see the building on the
The Climatec
right times – there are strict rules for this decentralized, technologies. This network solution simplifies skyline and I feel honored that my compa-
according to the type of plant. The lighting is used to support the IT infrastructure, visitor management ny had the opportunity to be involved in
and energy management systems can also as well as the individual building sys- working on this iconic project.”
be integrated into the automation system. tems. The Climatec solution therefore
provides a communication, monitoring
and control platform that is used to inte-
grate many other building systems, such
as the electricity meters or lighting con-
trol system. In a nutshell – intelligent
‘The Spiral’
inter ac tion bet ween the most diverse is an “iconic
components. Should the operator wish project” in
to integrate other items of equipment or the opinion of
Gabe Manis
functions in the future, this can be done
with ease.
SYSTEM INTEGRATION AS
“Because the competition ‘FEEL-GOOD MANAGERS’
for tenants is keener
“A mammoth project like this requires a
than ever, we’re hoping that huge amount of coordination work on the
our intelligent building par t of us system integrators,” as Gabe
Manis says. And not just in rel ation to
technology will make our the technology alone. Jonathan Ambjor
partner’s portfolio even adds: “We always do our utmost to ensure
that all parties are content.” The Climatec
more attractive.” team believes it is important to perform its
tasks in close consultation with the client
GABE MANIS
– in this case Tishman Speyer. “We want
people to see us as more than just sales-
The latter enables the owner to monitor people,” says Ambjor. “We’d like them to
the total energy consumed in the building consider us partners.” And it was exactly
and ensure that the CO 2 emission guide- this mindset that helped Climatec to rise
lines enacted by the City of New York are above the competition during the bid-
not exceeded. “On the one hand, our sys- ding phase. Another benefit of the Bosch20 Facts & Figures 2021 solutions solutions 2021 Facts & Figures 21
Smart Technology
You Can Count On
WHAT BUILDING
AUTOMATION
CAN DO
Modern automation systems provide the basis for sustainable, economically
Measurement
attractive, and safe buildings. No wonder our customers are placing their trust and control
in connected solutions, increasing digitalization, and ongoing optimization.
TODAY’S INTELLIGENT BUILDINGS SIMPLY USE
By providing new ideas, all our experience, and guidance over a building’s full AUTOMATION TO PROVIDE ANSWERS FOR THESE ISSUES:
life cycle, we help you to realize cost savings while enjoying more comfort in Heating, ventilation,
Operation and
everyday operations. air conditioning, Energy recovery
automation
air quality
Consumption data monitoring
Lighting
(heat, gas, electricity, water)
HOW OUR CUSTOMERS BENEFIT FROM
Energy savings of BUILDING AUTOMATION SOLUTIONS
Shading
Control of multimedia systems Visualization
40 %
and equipment and analysis
Integration of safety and security technology:
Occupancy detection access control, fire protection, video surveil-
PROFITABILITY COMFORT
They optimize lance, hold-up alarm systems, windows, doors
They offer those who
Building automation offers an their business, use the building a state-
Energy and technical Remote monitoring, Connection and
energy saving potential of up to and benefit from of-the-art and attractive
control centers remote control optimization
40% for commercial buildings cost savings environment
FROM THE FLINT TO THE DIGITAL CONTROL SYSTEM
SUSTAINABILITY SAFETY AND SECURITY
They conserve They significantly Lights, please! Automation is the logical consequence of innovation – as this example alone clearly shows.
1–2% resources and increase
their building’s
improve monitoring and
security processes in
sustainability their building
Learn more Interesting facts
Building automation only accounts for about building automation: Flint Gas lamp Electric light Light management App
1 to 2% of the total construction costs if it is boschbuildingsolutions.com/
included in the plans right from the start building-automation22 New Work & Building Technology 2021 solutions solutions 2021 New Work & Building Technology 23
New
Concepts,
Sustainable
Change and B
ut what exactly does the concept of
‘New Work’ involve? Duden – yes,
is also the director of the Fraunhofer Insti-
tute for Systems and Innovation Research.
the World
the concept of ‘New Work’ has actu- Her take on New Work: “For me, it’s all about
ally made it into the most respected dictio- questioning structures that have become
nary of the German language – describes entrenched in the world of work.”
the concept as “the flexibility that charac-
of Work
terizes the forms that today’s (office) jobs “For me, it’s all about
and/or the organization of work (for exam-
questioning structures that
ple, telecommuting) can take”. New Work
is also often associated with what has been have become entrenched
dubbed the World of Work 4.0. This has
in the world of work.”
New Work: just a buzzword from been shaped by the forces of digitalization
and globalization: the work that people do
the world of startups or the has been liberated from the constraints of
PROFESSOR MARION WEISSENBERGER-
EIBL, KARLSRUHE INSTITUTE FOR
future for our workspace? Opin- time and place – and the entire world econ- TECHNOLOGY (KIT)
omy is interconnected. These developments
ions differ, but at the very least, bring new opportunities, but also new chal- Breaking with old habits and expectations –
ever since the coronavirus came lenges – this being the need to rethink flex- Fabian Mottl, communications manager at
ibility, structures and our work environ- Steelcase, a manufacturer of innovative work
along, there’s been no getting ments. In other words, New Work. environments, is in full agreement: “Where
around it – we’ve had to find classic corporate structures with their rigid
“The concept encompasses any number of frameworks and clear hierarchies seek to
new ways of working together aspects. What they all have in common is put constraints on the individual, New Work
in a team. And yet the New Work that they are not only changing the way we promote s the employe e s’ fre e dom to
work, but also the way we live,” as Dr. Mar- choose.” For Mottl, New Work attempts to
movement encompasses far ion Weissenberger-Eibl, a university profes- put people and their needs first. “People
more than just the virtual office sor, explains. She holds the Chair for Inno- want to have more say about how they use
vation and Technology Management at the their time at work, for example, or where they
and Zoom meetings. Karlsruhe Institute for Technology (KIT) and choose to work.” Marion Weissenberger-24 New Work & Building Technology 2021 solutions solutions 2021 New Work & Building Technology 25
New Work:
More than just
online meetings…
Simon Wu, founder and managing director the t ype of work being
of iDA Workplace, a Shanghai-based provid- done, how many people will
er of innovative workplace design services, b e invo lve d, a n d w hic h
recommends configuring the working space equipment will be needed.
to cater to needs, and not to individuals – The smart building technol-
because modern technology ultimately al- ogy would then tailor para
lows them to work wherever they like. Ac- meters such as air quality,
cording to Wu, most workers fall into one of humidity and temperature
three categories: those who need to concen- to the respective require-
trate, those who like to give advice, and the ments. This would not only
ones who travel. “If you keep all of these make the work more pro-
types in mind, people can choose their work du c t i ve , b u t al s o mu c h
environment according to the respective task more comfortable and con-
at hand – do I want to be alone, do I want to ducive to good health.
workshop an idea, or do I want to hold a
brainstorming session?” All this has a big Martin Höttecke, a profes-
impact on efficiency and creativity at work, sor at FH Münster Universi-
and, over the long term, helps improve the ty of Applied Sciences and
bottom line. There’s one thing he’s confident an expert in smart homes
…it’s about
flexibility and about: in the future, offices as we know them and smar t building , c an
the employees’ today will no longer exist. The focus will be also conceive of a day when
needs directed at the group, and not the individual. even your company cell
Meeting spaces and areas for collaboration phone is connected to the parking garage. New Work
will become more and more important. “Imagine, the garage knows that you are on thrives in open
room designs
your way in your electric car, and can rec-
Eibl also points out that the trend suggests teamwork. This also shows that the import- At times, even small changes are enough: ommend a suitable parking space with a
companies are turning their backs on the ant thing is to move away from rigid struc- “Even when you’re still coming up with charging station to you directly, saving you
classic nine-to-five cubicle-based work mod- tures in favor of more flexibility, quality of ideas, providing rooms that are designed from having an unnecessarily stressful morn-
el. “When it comes to young workers in par- life and sharing. “One of the ideas behind to break up routines, or to give workers a ing.” Indoor navigation apps,
ticular, the work-life balance plays an im- the New Work movement is that creative view from the window, is already a step in for example, would be an “The entire building auto-
portant role – for them, it’s about combining ideas emerge as a result of chance encoun- the right direction,” as Fabian Mottl ex- excellent aid for visitors in
family life, leisure time and work.” ters.” One function of architecture is to help plains. Whiteboards or writable walls, for large office buildings as well. mation system will be at the
foster these opportunities. This is often example, help with visualization and shar- This is also true of a building service of humans.”
CREATIVE ENCOUNTERS achieved by opening up the office space, and ing ideas. “A single whiteboard, however, that knows where you work
creating new spaces that allow staff to re- isn’t going to do the trick,” says Mottl. We as soon as you’ve walked MARTIN HÖTTECKE,
This means that New Work can be under- charge. And yet the office layouts must still need well designed room layouts that cater through the door, and has PROFESSOR AT FH MÜNSTER
stood as an umbrella term that is based on provide areas for people to work individually to individual requirements. already sent the elevator UNIVERSITY OF APPLIED SCIENCES
concepts that are not – in the end, many workers sometimes still down to meet you. “From cli-
“New Work needs only able to be realized want a place to retreat to. Mottl emphasizes THE BUILDING AS A mate to security technology, the only limit
within an office environ- that apart from addressing issues of esthet- PERSONAL ASSISTANT is your imagination. In the end, the entire
a role model.” ment, but also outside it. ics and allowing chance encounters, the building automation system will be at the
“The work environment interior design concept must not neglect Room design concepts refer to far more than service of humans,” says Höttecke.
FABIAN MOTTL,
COMMUNICATIONS makes a major contribu- functionality. “Simply offering access to just new furniture and equipment – digitali-
MANAGER AT STEELCASE tion to the work ethic and power outlets, providing ergonomic seating zation and connectivity also play an import- HUMANS NEED HUMANS
wellbeing of employees,” that helps maintain good posture, or giving ant role. Simon Wu describes his vision of a
says Weissenberger-Eibl. Conceiving of new workers surfaces to set up their devices are smart room reservation system that is able However, potential ideas don’t just need to
types of workplaces shifts the focus toward factors that can determine whether the areas to recommend the perfect space for any be limited to the office – over the past few
the potential for sharing information and for really are used or not.” given context – one that takes into account months, remote workplaces have become26 New Work & Building Technology 2021 solutions solutions 2021 New Work & Building Technology 27
Might fixed office
seating plans
soon belong to the
history books?
viable in any situation in which we can use points to the big American tech firms that berger-Eibl. “We have to take their reactions
digitalization to make our lives better.” have recognized the changing expectations seriously and find good solutions.” ‘New Work’ is
of the workforce, and have long since start- increasingly
allowing com
NEW WORK IN MID-SIZED ed offering additional incentives. Google, SAVING TIME AND CO 2 panies to profit
COMPANIES? for instance, has designed an entire living from digital
environment that includes cafeterias, laun- New, digital ways of working will also have a HR processes.
Intelligent HR
New Work – it invokes images of hip start- dromats, sports facilities and swimming positive impact on the environment. “If every software solutions
ups, co-working spaces or tech companies pools at its complex in Palo Alto, California. worker does not have to commute ever y from Bosch will
in Silicon Valley, particularly when it comes In this case, the line between life and work morning, it will lead to a better flow of traffic get your personnel
processes fit for
to topics such as digital work, the freedom has been deliberately blurred in order to in city centers,” says Höttecke. This not only
the future.
to choose your own working hours, and promote employee retention, says Weis- saves workers time and stress – it also re-
telecommuting. “This is where some com- senberger-Eibl. duces CO 2 emissions. And not having every-
panies, especially mid-sized companies, one at the office at the same time allows the
start to lose interest,” says Marion Weissen This can, however, also backfire. Not every space to be used more efficiently – with smart
berger-Eibl. And yet New Work can take all member of staff is comfortable with the building automation also playing an import-
infinitely more impor tant. Video confer- sorts of different forms. New Work is per- increasing hybridization of work and leisure ant role in this case: it not only makes the
ences are now a matter of routine. Doesn’t fectly feasible for any company and in any time. Remote concepts also demand con- workplace more comfortable, but also more
that mean that New Work is already a real- industr y. As Fabian Mottl explains, “the stant availability, and require more disci- energy efficient and therefore more sustain-
ity? “Just leaving it at that and telling your- primary goal should be to create an ‘eco- pline and self-organization skills. “Many able. Whether it’s architecture, sustainabil-
self that it’s alright, we’ve made the tran- system’ of workspaces that supplements end up finding it stressful,” says Weissen- ity or employer branding, “New Work has so
sition – I don’t think this is the right way traditional workspaces with alternative many exciting aspects to offer – and they’re
forward,” says Marion Weissenberger-Eibl. ways of using the office – and this in home all interlinked,” as Höttecke concludes. And
Now, more than ever, is the perfect time to offices as well. The design must guarantee Dividing up the everything is in flux, because after all, the
space according to
reflect on which tools and processes com- a positive, rewarding and safe experience requirements rath- future of work has only just begun.
panies wish to retain, and where there’s for the employee.” er than people
ro om for improvement . M ore over, we
mustn’t forget that humans are essentially THE WORK ENVIRONMENT
social creatures. Digital solutions can help AS AN IMPORTANT FACTOR
maintain interpersonal connections, but FOR JOB SEEKERS
they can’t replace them.
“New Work needs a role model,” says Mottl.
“The trend suggests compa- What’s more, New Work “This does not mean starting by buying new
does not have to be con- furniture or making big investments, even
nies are turning their backs fined to office spaces – if adapting technologies and office equip-
on the classic nine-to-five any environment c an, ment makes sense in the long run.” Accord-
af ter all, be designed ing to Weissenberger-Eibl, first and fore-
cubicle-based work model.” with people in mind, as most it requires “increased communication
the smart building spe- and new styles of management”. Including
PROFESSOR MARION WEISSENBERGER- cialist Höttecke explains. employees in the transformation process
EIBL, KARLSRUHE INSTITUTE OF
One example is a major is a decisive step toward fostering an atmo-
TECHNOLOGY (KIT)
hospital in Westphalia, sphere that accepts and welcomes change.
where tests are current- At the same time, employers and managers
ly being conducted on localizing objects: must have the courage to step out of their
“Nursing staff find that having to constant- own comfort zones.
ly track down things that they need – such
as laundry carts – is a real hassle.” In situ- In the future, New Work will also play an
ations like these, trackers can help. “For even larger role when it comes to recruiting
me, this is also New Work. New Work is new talent. Marion Weissenberger-Eibl28 Security & Safety 2021 solutions solutions 2021 Security & Safety 29
Two Partners Soaring
to New Heights
Schiphol Airport is the most important hub
for air transportation in the Netherlands. Since it
envisions becoming an ‘autonomous’ airport,
Schiphol has a very ambitious IT and data strategy.
Bosch has been working with Schiphol for more
Europe’s third-
largest airport:
than 10 years now, and enjoys a very special place
Schiphol is used by
around 71 million
as preferred technology provider for the safety
passengers every year
and security domain.
P
icturesque canals and brick port park. And that’s just the part
buildings, as well as innumer- of Schiphol that passengers get to
able small shops and cafés, see; work is in progress around the
are all part of Amsterdam’s charm. clock behind the scenes, too.
But all it takes is a 15-minute train
ride to reach the gates to the wider BOSCH IS PART OF THE TEAM
world, Schiphol Airport. Every year,
100 different airlines bring around Around 62,000 employees ensure
71 million passengers to around operations run smoothly at AMS,
350 destinations from here. An air- which is Schiphol ’s IATA airpor t
plane takes off or lands here almost code. There are also 50 Bosch em-
ever y minute — just under half a ployees such as project managers,
million a year. In 2020, Schiphol was service technicians or solution ar-
already the third-largest airport in chitects who work on site in control
Europe after London Heathrow and rooms, or look after security cameras,
Paris Charles de Gaulle, and span- ground radar, and the voice alarm and
ning an area of 2,787 hectares, it is public address system, for example.
about the size of a t ypic al small “We have been working with Schiphol
German town. The area is a true for more than ten years, and have
airpor t city. There are shops and continued to grow our partnership
restaurants, as well as a branch of the entire time,” as Freek Vermeulen,
the famous Rijksmuseum with works who is an airport customer program
b y f a m o u s D u tc h p a inte r s . T h e manager at Bosch and responsible
g ro un ds of t h e a ir p o r t a r e al s o for customer and stakeholder rela-
home to a library, a spa and an air- tions at the airport, says. At the30 Security & Safety 2021 solutions solutions 2021 Security & Safety 31
airport, the team acts as system in- Bosch has installed algorithms, and are not only used
tegrator in the safety and security an ultra-modern for security, but can also be used for
control room at the
domain, advises Schiphol on techni- airport—the Airport people counting or to automate a
cal issues and projects, provides and Operations Center lot of airport processes,” explains
installs solutions, and takes care of (APOC). It is only one Vermeulen. For example, Schiphol
example of many
service tasks such as maintenance is the front runner in what is known
joint projects
and servicing. “Bosch is fully inte- as apron artificial intelligence. This
grated in our operations, knows the involves analyzing all processes
business, and understands how im- around an aircraft stand and using
portant certain safety and security algorithms to estimate when an air-
systems are for us,” says Fred de craft can depart. Bosch is providing
Winter, the senior safety & security the camera technology necessar y
business pl atform mana ger at for this innovative system. Other in-
Schiphol Airpor t. “I don’t need to novations that Bosch is working on
instruct the Bosch employees about at Schiphol airport relate to smart
what they need to do, because they asset management and the use of
pitch in and tackle issues at their camera technology to maintain as-
own initiative.” When the airport’s sets and smart roads. For the latter,
entire camera surveillance system cameras are being used to anticipate
was modernized a few years ago, traffic flows around the airport’s car
Bosch installed around 4,000 video parks, avoid congestion on the ac-
cameras and, working with other “We are providing Schiphol and Bosch are pursuing a common vi- cess roads, and improve the overall
partners, developed a customized sion based on shared values and goals, road security.
video management system. The sys- with support in implementing its as well as on outcome-based econom-
tem is now being serviced by Bosch plans to become the world’s best ics. “We are providing Schiphol with IDEAS FOR THE FUTURE
employees, who are also responsible support in implementing its plans to Learn more about
for equipping and maintaining most digital airport, and are contribut- become the world’s best digital airport, our project with
During the coronavirus pandemic,
Schiphol Airport and
of the airport’s seven control rooms. ing our expertise in digitalization and are contributing our exper tise other partnerships: Schiphol Airport has been able to
“I see Bosch as a department work- in digitalization and the Internet of boschbuildingsolutions.com/ maintain its operations, subject to
ing alongside my own — we really are and the Internet of Things.” Things,” says Freek Vermeulen. The schiphol certain restrictions, however a num-
partners,” as de Winter explains. partnership is being pursued in differ- ber of digitalization projects had to
FREEK VERMEULEN, AIRPORT CUSTOMER
ent project stages: in the first stage, be put on hold for the time being.
PROGRAM MANAGER AT BOSCH ENERGY
ACTIVE CONSULTATION AND BUILDING SOLUTIONS Bosch is providing service and mainte- However, as soon as the situation
nance work for security assets, such allows, the projects will be resumed.
Maintaining an on-site presence as security cameras and ground radar. Many of these projects aim to im-
means that the Bosch employees can In the second stage, Bosch is acting as prove the quality of ser vice at the
get involved in, and contribute their to identifying solutions, and has a Vermeulen. “I think that thought pro- system integrator for complex IT-relat- READY FOR TAKE-OFF? airport and to automate many airport
ideas to, projects at an early stage. wide range of expertise to offer in cesses like this are a key component ed projects. “For instance, last year we processes to make the airport smart-
Bosch solutions and services
“We advise our clients according to its specialist f ield of safet y and of a long-term par tnership that is delivered a state-of-the-art control room er. It’s not just the experience of
make airports even safer, more
their needs, and look for the most security technology,” says Fred de based on trust.” called the Airport Operations Center secure, more efficient, and more travel, but also the customer journey
appropriate solutions,” says Frank Winter. This also includes putting (APOC),” says Freek Vermeulen. In the convenient. Our experts combine provided by the airline, that will keep
third stage, both partners will work on building security with energy Schiphol attractive as an airpor t.
Zijlma, an implementation, service thought into process optimizations. SMART CAMERAS TO
efficiency and building automa-
& maintenance manager at Bosch. “When passenger traffic in the air- OPTIMIZE PROCESSES innovation projects that make the air- tion. This results in interconnected “We are very proud that our customer
When the COVID-19 pandemic first port’s halls and walkways decreased port more efficient, smarter, more se- and integrated end-to-end Schiphol considers us as a strategic
broke out, for example, Bosch ad- during the pandemic, we resched- Over time, the relationship between cure and more autonomous. The use of solutions that deliver tangible partner. This long-term relationship
added value for your customers
vised the airport on which tempera- uled work that is usually done at Bosch and Schiphol has evolved into artificial intelligence plays an import- and associates. For more informa-
is very important to us. It’s ‘perfor-
ture screening technologies could night to the daytime, which saved a vested partnership — a hybrid form ant role in this. “The 4,0 0 0 cameras tion, please contact us. mance built on par tnership’ at its
be used. “Bosch is able to contribute our customer money,” says Freek of cooperation in which the airport that we installed operate with smart best,” says Freek Vermeulen.You can also read
