ST. MAARTEN'S #1 ENTERTAINMENT PUBLICATION - The Daily Herald

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ST. MAARTEN'S #1 ENTERTAINMENT PUBLICATION - The Daily Herald
ST. MAARTEN’S #1 ENTERTAINMENT PUBLICATION
A SUPPLEMENT OF THE DAILY HERALD | WEEK 1116 |August 6 2020 - August 12, 2020
ST. MAARTEN'S #1 ENTERTAINMENT PUBLICATION - The Daily Herald
2                                                 OUT ‘N ABOUT - THE DAILY HERALD                           August 6, 2020 - August 12, 2020

  Colour Me Summer!
                                                                                                                                      Out ‘n About is a publication of

Summer is almost over and, luckily, it doesn’t mean too great a change in the
weather!                                                                                                                                      Coordinator
                                                                                                                                       charlie@thedailyherald.com
We’ve got the content you love, mixed in with something new – but don’t take                                                                  Contributors
anyone else’s word for it, check it out for yourself!                                                                                        Cameron Hyman
                                                                                                                                             Prichard Gibson

If your business is rearing to go and you want to reach the local, regional and, yes,
                                                                          Graphic Designer
              "# $                                                                      Chanaz Kokkelmans

                                                                                                                                              Photographer
       %   & ' "     '  "                                                         Claudette Alexander
 ( )      '      "    ' &* +      ) -                                                        For advertisements:
  .  " $                    $                                                                            Call Advertisement Department
                                                                                                                                         For reactions to articles/
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                                                                                                                                                outnabout

                 Check out more party pictures online at https://www.thedailyherald.sx/supplements/out-n-about/pic-page

Emilio Wilson Park                                                                        Boardwalk

Boardwalk                                                        Sandbar                                 Sunset Beach Bar

Emilio Wilson Park                                          Emilio Wilson Park                                            Hole in the Wall
ST. MAARTEN'S #1 ENTERTAINMENT PUBLICATION - The Daily Herald
August 6, 2020 - August 12, 2020   OUT ‘N ABOUT - THE DAILY HERALD   3

Sale E Pepe                                  Emilio Wilson Park

Holland House                             Emilio’s

Soggy Dollar Bar                          Sandbar

Rendez Vous Lounge                                   Sale e Pepe
ST. MAARTEN'S #1 ENTERTAINMENT PUBLICATION - The Daily Herald
4                                                   OUT ‘N ABOUT - THE DAILY HERALD                                                 August 6, 2020 - August 12, 2020

  ColorMeSXM Artist Highlight
ColorMeSXM is a project             Tourism Bureau; Ministry        Oranje School. The mural            A
on Sint Maarten by Be                    6          took four weeks with the       painted clutches. I chose
                   Youth and Sport; The Prins         ' &   U7@@    two prints that people really
The project aims to add             Y         5   %      997@@    '    "    
colour to the island                 ' +  % ~  L    help of volunteers.            ' +E-~_
through murals, promote             and other partners and                                         E5~+E JE0_ 
             volunteers. You can keep            the JD CITRUS PRINT. The
and encourage residents                &  '    '&         EJ06~ ~L JE0_ 
and visitors to explore and                                 "      $2
share the beauty of our             behind the ColorMeSXM         $     
                    Duzon says, “I am a fashion 4 7 N+  ' & 
          J  $                    0     this mural project, I was         that are on my mural and                       1$
were selected to create 12                                       bold colourful prints for asked to dedicate one of my             many more. I am open to              Her work dates back to
murals in Philipsburg, Sint         Caribbean Through My Eyes "   3  4 $                                              9V>?     "
                           by Zillah Duzon-Hazel        I am inspired by nature; for the nurses. So that is               persons who are interested.                   
                                                                          the next project I will be             0  "              D      
ColorMeSXM is supported             N6     -" lifestyle of the Caribbean. ' &       0                 1  0                  
and made possible by                "2         " The prints on the mural are '          "                              Netherlands, the United
the Government of Sint              coloured work of art located      9@@         '          "  $2         States, the Dutch islands
Maarten; Sint Maarten               on Front Street across from that I have created for my the colourful, bold prints                                                       ]-$
                                                                                                                                   If you want to check out
                                                                                                                                   more of her prints, search              "  9V>U
                                                                                                                                                            H & A
                                                                                                                                   3  4  0              Posthuma was an art
                                                                                                                                   5  & $6   7         teacher at several schools
                                                                                                                                     7 1 4 .  $                 -J6
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                                                                                                                                   Freedom Run by Annemiek              05-$           &
                                                                                                                                   van Kerkhof-Posthuma                 busy as an illustrator,
                                                                                                                                                                           "   A
                                                                                                                                   The second mural in this              `    
                                                                                                                                   '& A            L      5 
                                                                                                                                     $ 0             =@@ 6  _ $ 
                                                                                                                                   $3 B  "             
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                                                                                                                                   Church on Front Street. The                H & AJ  
                                                                                                                                   piece is called “Freedom               6    ' 
                                                                                                                                   E2  '     "          is the cartoonist for The
                                                                                                                                       & H & A        Daily Herald. Some of her
                                                                                                                                   J  '  &9K "           other works include murals
                                                                                                                                   to complete the work, with                  A
                                                                                                                                   help from her friend, Saskia         Osdorp,      Play      school
                                                                                                                                   H  '   '       Camalau, Paraiba, Brazil,
                                                                                                                                   B               q + Y  J  
                                                                                                                                   surfaces and the rock wall.          Sint Maarten Home, Sint
                                                                                                                                                                        -  -  6 
                                                                                                                                                    '  Y  
                                                                                                                                   behind the art were chosen           Beach Hotel.
                                                                                                                                       $L 
                                                                                                                                   H & AJ  7 N'          L  H & AJ  7
                                                                                                                                   0                 N    0 
                                                                                                                                     A            "    "
                                                                                                                                   Freedom Run from Diamond             own art. I want to start
                                                                                                                                   Estate to Bellevue, which            ceramic classes for adults,
                                                                                                                                                        0    
                                                                                                                                      $ 0    "                
                                                                                                                                                   ' & `               
                                                                                                                                   they ran from their captors,         '   "
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                                                                                                                                   to have captured some of             to work, as well as to create
                                                                                                                                      $ '   "          a work experience place
                                                                                                                                     D   5               
                                                                                                                                   island abolished slavery in          St. Maarten.
                                                                                                                                   9>?>   UK$2                      J 2 '  "  
                                                                                                                                                                    J  %   & 
                                                                                                                                   L        H & AJ   special trip just to admire
                                                                                                                                   went on to say, “The French them and take pictures
                                                                                                                                   impressionists of the second with their work and that of
                                                                                                                                     9V "" others.
                                                                                                                                           
                                                                                                                                    "  Y 4     Hear about more of the
                                                                                                                                   St. Maarten are my sources   !"  
                                                                                                                                         &     #  $ %& 
                                                                                                                                           Curious to see what art
                                                                                                                                      &          & 
                                                                                                                                        &  $2 it’s done? Follow @
                                                                                                                                   Ceramics,         sculptures, colormesxm on Instagram
                                                                                                                                    '     or Be The Change
                                                                                                                                                             & "
                                                                                                                                          H & AJ    ' 
ST. MAARTEN'S #1 ENTERTAINMENT PUBLICATION - The Daily Herald
August 6, 2020 - August 12, 2020                                               OUT ‘N ABOUT - THE DAILY HERALD                                                       5

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ST. MAARTEN'S #1 ENTERTAINMENT PUBLICATION - The Daily Herald
6   OUT ‘N ABOUT - THE DAILY HERALD   August 6, 2020 - August 12, 2020
ST. MAARTEN'S #1 ENTERTAINMENT PUBLICATION - The Daily Herald
ST. MAARTEN'S #1 ENTERTAINMENT PUBLICATION - The Daily Herald
8                                         OUT ‘N ABOUT - THE DAILY HERALD                                  August 6, 2020 - August 12, 2020

                                        SXM BEER
( ) * "    (      According to Managing Director and head of          of their beer and will return the support
++. %  &   ( ) /           J  ~  4N           that SXM Beer is giving to the island. Our
& !    &!              6      '             main company slogan is ‘My Island My Beer’.
(&( )!               brands that they are proud of. The people of St.    We want the locals of Sint Maarten to feel
&               Maarten should support and be proud of their           ' &  $2
&  !&  '               brand as well. The beer is brewed fresh in Cole
&!(!&              Y "        "   The company has already had interest from
 0            with other Caribbean beers. The tourists will      other islands and countries, according to
! ( )$           3  45           "           Y &$N+     ( 
 !       '"  '             SXM Beer! It’s a win for the economy in St.        in the near future. This would further put St.
 !   &           Maarten.”                                          Maarten on the global map. We are hopeful
 !    &!                                                               that SXM Beer will be to St. Maarten what
             !       ~  4  " ]- Y  Y$L$    Red Stripe is to Jamaica. We want to create a
  5 & *              brewery on the island by far. They are using state        ]-)2
                                                      of the art brewing and packaging equipment
Brew-master Kevin “Cole” Brown is an award                       SXM Beer is available at most bars, restaurants
winning brewer from Atlanta Georgia. Cole’s           quality beer and other adult beverages.            and grocery stores on the island as well as the
passion for brewing started at a young                                                                   brewery of course. “We would like to invite
age. When he was 21 years old, he was                 “We are giving back to the community in and welcome the people of St. Maarten to
the youngest Brew-master in the United                many ways,” says Brockie. “We have not only come by the brewery to taste your world-
States. Cole’s vast knowledge, extraordinary          hired local people at the brewery, we are class beer,” says General Manager Shareen
brewing talent and love for the island are                    $ Thomas.
the perfect recipe for the success of SXM             We are proud to say that we are working with
Y $]-Y Y$L$  " '             several companies such as tour operators, The company is located at Jobco #5 Locas Tree
packages and kegs World Class Lagers and                         “  Drive in Cole Bay (besides PDG Restaurant
0J $0                             Supplies). They currently occupy approximately
beer, SXM Beer B.V. also operates its own                         $ + 800m2 of space for their manufacturing,
                    are making a world-class beer and are hopeful        
for locals and tourists alike.                        that the people of Sint Maarten will be proud
ST. MAARTEN'S #1 ENTERTAINMENT PUBLICATION - The Daily Herald
August 6, 2020 - August 12, 2020                                     OUT ‘N ABOUT - THE DAILY HERALD                    9

                                                                                                  NBA Schedule
                                                                                  Today, Thursday, August 6
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                     Football Fixtures                                            Tomorrow, Friday, August 7
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    Tomorrow, Friday, August             5  ~ 
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ST. MAARTEN'S #1 ENTERTAINMENT PUBLICATION - The Daily Herald
10                                         OUT ‘N ABOUT - THE DAILY HERALD                                           August 6, 2020 - August 12, 2020

    Customer Service
       Excellence
              Goalmachine specializes in business coaching or training.
               For more information, visit www.MyGoalmachine.com
Goalmachine          offers   business to set you apart     objectives takes nothing
custom           business    from your competition is to   more than a bit of
trainings, one on one        develop customer service      attention and practice.
coaching          sessions   excellence.      Customer     Studies and surveys have
and            workshops.    service is the way you        repeatedly proven that
Goalmachine provides         ensure your customer’s        increasing        customer
professional support in      satisfaction with your        retention by just 5% can
soft skill development,      product or service. Your      increase profits by 10-
including       customer     customers’      experience    25%. Think about that.
service,      motivation,    before, during and after      What would a 10-25%
productivity, team &         each transaction will         increase in revenue look
relationship building,       determine their level of      like to you? The great news
communication,               loyalty, which can make all   is that steps to improving
integrity, and critical      the difference in whether      your      loyal   customer
thinking. We take a          or not your business          base are very doable.
behavioural        science   thrives.     Organizations    All it takes is initiative.
approach to instilling       can make the detrimental      Here are five basic
significant change in         mistake of confusing          rules to improving your
your team’s performance.     politeness    with good       customer’s experience:
If you are looking to take   service. All the PLEASEs
your team’s performance      and THANK YOUs in the          1. Be approachable.
from good to great,          world mean absolutely
contact Goalmachine at       nothing if your customers’You often hear the saying
www.MyGoalmachine.           expectations are not met. “service with a smile”, but       is to create an energy       on what your customer         non-returnable        item.
com                                                    what that really translates       around you that makes        is saying and respond         Whatever the issue is,
                             Paying attention to your to is “be approachable”.           the customer feel at         accordingly.          Ask     instead of automatically
The most effective thing      customers’ needs and Smiling isn’t enough.                  ease. Being open and         qualifying questions to       shooting the customer
you can do for your          understanding       their What you really want              approachable not only        confirm that you are           down, go above and
                                                                                         naturally drops your         comprehending what is         beyond the call of duty
                                                                                         customers’       defences,   being communicated to         and find creative solutions
                                                                                         but it gives them the        you. Then finally prescribe    to his or her problem. For
                                                                                         confidence to be more         a suggestion or remedy        example, if the customer
                                                                                         forthcoming with any         to fulfil your customer’s      requires a service you
                                                                                         questions or concerns        needs.                        don’t provide, assist them
                                                                                         that provide you with                                      in finding an alternative.
                                                                                         the exact information         3. Have empathy.             What matters is that every
                                                                                         you need to assess how                                     person who crosses your
                                                                                         you can better assist        Empathizing with your         businesses path has their
                                                                                         them in order to ensure      customers is a great way      needs directly addressed.
                                                                                         a stellar experience.        to make them feel valued.
                                                                                                                      Even an irate customer         5. Follow up.
                                                                                          2. Understand their         who is exhibiting a
                                                                                         needs.                       hostile attitude can soften   This may be the most
                                                                                                                      when they feel as if you      crucial step in retaining
                                                                                         Your customer is at          relate to what they are       loyal customers. Follow
                                                                                         your establishment for       going through. Putting        up. If appropriate, give
                                                                                         a reason. Discover why.      yourself in their shoes       them a call within a couple
                                                                                         Even though you think        and genuinely expressing      weeks and ask how they
                                                                                         the answer is obvious,       how you understand their      are doing with their new
                                                                                         don’t assume: Maybe          perspective and what          product or service. Touch
                                                                                         they are purchasing          they are going through        base with your customers
                                                                                         on behalf of their boss;     is invaluable. At the         regularly     via     email
                                                                                         maybe they are doing         very least, it can prevent    through your newsletter.
                                                                                         a price comparison;          a customer from bad           Start a drip campaign
                                                                                         maybe they are curious       talking your business and     that    regularly     offers
                                                                                         about your industry but      with the power of social      your loyal customers
                                                                                         need more information;       media, that is something      special discounts and
                                                                                         maybe they came looking      you definitely want to         offers. Respond to your
                                                                                         for a specific product,       avoid. Give your customer     customers’ comments on
                                                                                         but you have something       every reason to feel          social media. There are
                                                                                         else that would suit their   connected to your brand       dozens of ways to keep
                                                                                         needs better. It is your     by empathizing with           in constant contact with
                                                                                         job to fully understand      them.                         your customer base so you
                                                                                         what has brought this                                      can keep your relationship
                                                                                         customer to you and           4. Get creative and          with your customers
                                                                                         then seek to fulfil his or    create solutions.             strong. If you stay in the
                                                                                         her needs.                                                 forefront of their minds,
                                                                                                                      Sometimes a solution to       they will feel involved
                                                                                         A crucial component          an issue is not cut and       with a community that
                                                                                         of understanding a           dry. The customer might       cares for their needs and
                                                                                         customer’s needs is          be in need of a service       that’s what keeps them
                                                                                         active listening. Place      you don’t provide, or         happily coming back for
                                                                                         all your concentration       request a refund for a        more.
August 6, 2020 - August 12, 2020             OUT ‘N ABOUT - THE DAILY HERALD                  11

Soggy Dollar Bar                             Holland House

Sunset Beach Bar                   Sunset Beach Bar                      Emilio Wilson Park

                                      Sandbar

Rendez Vous Lounge                    Rendez Vous Lounge                   Holland House
12                                              OUT ‘N ABOUT - THE DAILY HERALD                                             August 6, 2020 - August 12, 2020

 INTERNATIONAL                                 ITALIAN                                        Khushi Restaurant                       LATIN
                                                                                              BLD$
  Cappuccino Restaurant                         La Rosa Too                                     C.A. Cannegieter Street #51,          La Bomba Bar & Restaurant
  B L D CC $                                    D R CC $$$                                     Philipsburg                            BLD $
   Welfare Rd. #83, Simpson Bay                  Maho                                          (Across from Nagico)                    Wellington Road #2, Cole Bay
   544-3331 (Open 24/7)                          545-3470                                      542-1214 (T) 527-0544 (C)               520-3530
                                                                                               No Credit Cards
  Rendez Vous Lounge                            Isola
  French/Italian Restaurant                     D R CC $$$                                                                            AMERICAN
  B L D CC $$                                    Billy Folly Rd., #37                        LOCAL
   Porto Cupe Coy                                (next to Hollywood Casion)                                                           Buffalo Wings
   545-3070                                      544-3872                                     The Palms                               L D $$
                                                 www.isolasxm.com                             L D R $$                                  Paradise Mall, Welfare Rd. 69, Cole
  Red Rooster’s Buffet & Lounge                                                                Airport Road #25, Simpson Bay            Bay
  B L D $                                       Spaghetti House                                (opposite Palapa)                        556-7229
   Airport Rd. #36, Simpson Bay                 L D CC $                                       554-2375
   across from Banco di Caribe                   Jordan Village, Bldg D-1                                                             Rustyy Rocket Rum &
   556-0288 / 554-6751                           Cupecoy                                                                              Reggae Saloon
   roostersbuffet@gmail.com                      586-2452                                     Courtyard Restaurant                    D R CC $
                                                 (closed on Saturdays)                        B L CC $                                 Airport Road (across from airport)
  Topper’s Restaurant & Bar                                                                     Hendrik Street 6, Philipsburg          Simpson Bay
  B L D CC $$                                                                                   St. Maarten next to Philipsburg        721-556-3300
   Welfare Road, Simpson Bay                   CHINESE                                          Courthouse                             Open Wednesdays - Sundays from
   (next to Dolphin Casino)                                                                     542-2588 Fb: Courtyard SXM             5pm
   544-3500                                     White Swan Bar & Restaurant                     Instagram: Courtyard_SXM - Free Wifi
                                                L D $                                           Delivery available for Philipsburg
  Vesna Taverna                                  Sr. Modesta Road #2                            area                                  ITALIAN SICILIAN
  B L D CC $                                     Simpson Bay (Opp. La Palapa)                   Open Monday through Saturday 8am
   Airport Road #15                              (721) 545-2477                                 to 4pm                                Sale & Pepe Marina
   524-5283                                                                                                                           L D CC $
                                                Foo Ho Chinese Restaurant                                                              Airport Road #40
                                                L D CC $                                     SEAFOOD                                   Simpson Bay
 BEACH RESTAURANT                                Front Street, 2nd Floor 12-14F,                                                       527-5019
                                                 Philipsburg                                  Courtside Café
  Kali Beach Bar                                 Tel: 542-1173                                Lobster House Restaurant &              FRENCH RESTAURANT
  B L D R $$                                                                                  Bar
   Friar’s Bay                                                                                L D R CC $$                             SOL E LUNA
   011-590-690-49 06 81                        MEXICAN                                          Port de Plaisance                     B L D RCC $$$
                                                                                                Cole Bay                                #61 Mont Vernon 1
  Buccaneer Beach Bar                           Jimbo’s                                         550-8106                                +590 590 290 856
  L D CC $$                                     L D CC $$                                                                               open every lunch from Monday
    Kim Sha Beach                                Simpson Bay Marina                                                                     to Friday and in the evening from
    526-7953                                     544-3600                                    THAI                                       Monday to
    buccaneerbeachbar.com                                                                                                               Saturday closed on Sunday
    Take out available                         BREAKFAST/                                     Avantika
                                                                                              L D R CC $$
  RAINBOW CAFÉ                                 COFFEE HOUSE                                    Fresh Thai Cuisine & Lounge
  B L D (Dinner only on Thu, Fri, Sat) R                                                       Plaza Del Sol, 2nd Floor
                                                Café Atlantico                                 Simpson Bay
  CC $$                                         B L $
    176 Boulevard De Grand Case, St                                                            584-1444
                                                 Airport Rd. #51, Simpson Bay
    Martin                                                                                     info@avantikasxm.com
                                                 545-2663
    +590 690 888 444                                                                           www.avantikasxm.com
    (closed on Monday)
                                               INDIAN                                        STEAKHOUSE
  LE TEMPS DES CERISES                          Shiv Shakti Restaurant
  B L D RCC $$$                                 L D R CC $
                                                                                              Melange
    158 Boulevard de Grand-Case                                                               L D R $$
                                                 17 Billy Folly Rd., Pelican
                                                                                                Princess Port de Plaisance
    +590 590 513 627                             (721) 544-2205 / (721) 581-9620
                                                                                                (next to Princess Casino)
                                                 No AMEX
                                                                                                526-4049
                                                                                                www.melangesxm.com
 LEBANESE CUISINE                                 14 Front Street, Philipsburg
                                                  543-2205 / 526-6266                                                                 LEGEND
  Beirut                                          No AMEX                                                                             B:    Breakfast
                                                                                                                                      L:    Lunch
  L D CC $                                                                                                                            D:    Dinner
   RBC Building, Simpson Bay                                                                                                          R:    Reservations suggested
   (Across Mailbox)                                                                                                                   CC:   All major Credit Cards acccepted
   Tel: 545-3612 (T) 522-9601 (C)
                                                                                                                                        Average cost is based on appetizer,
For a listing on this page call:                                                                                                             main course and dessert.
                                                                                              Where to Dine Rates
FRENCH SIDE: Aurelie +1-590-690-384118 | +1-721-542-5253 Ext. 238 |                                                                   $:      Less than US$20 pp.pp
E-mail: aurelie@thedailyherald.sx                                                             Listing $180 per year
                                                                                      Listing Highlighted $260.00 per year            $$:     between US$20 - US$30 pp.pp
DUTCH SIDE: Cecilia at +1-721-587-3805 or +1-721-542-5253 Ext. 224                 Listing highlighted w/ border $300 per year        $$$:    between US$30 - US$40 p.p
For all other inquiries email: se@thedailyherald.com                                                                                  $$$$:   over US$40 p.p
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