Strategic Directions 2018-2021 - Connecting Tasmanians to knowledge, ideas and community through our libraries and archives - Libraries Tasmania
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Strategic
Directions
2018-2021
Connecting Tasmanians
to knowledge, ideas and
community through our
libraries and archives.
VERSION 1.0_MAR 2019
libraries.tas.gov.au
0004
Connecting Tasmanians to
knowledge, ideas and community
through our libraries and archives. Our purpose
To connect Tasmanians to knowledge, ideas and community
Libraries Tasmania continues to equality, improved economic prosperity through our libraries and archives
be a unique organisation, offering and a more sustainable environment.
contemporary library and archive
services, and preserving Tasmania’s
The 2030 Agenda also recognises the Our values
need to develop ‘knowledge societies’,
documentary heritage for present
where everyone has the opportunity ASPIRATION – A culture of high expectations.
and future generations.
to learn and engage with others.
RESPECT – Respecting ourselves, others, our past and our environment.
Our Strategic Directions 2018–2021 We do this by providing free access to
guides our current and future work, inclusive spaces, learning, information COURAGE – Seeking opportunities and embracing challenges.
particularly as technology and changes and the internet. In recognition of the GROWTH – Always learning and improving.
in community expectations redefine growing need for all of us to effectively
library services globally. As we respond use technology, we will focus our
to local, national and international efforts on helping more people get
trends and feedback from our many online, thereby helping to create a
stakeholders, we will continue to more digitally literate Tasmania.
review and revise it.
Our rich digital and physical heritage
We are incredibly proud of Tasmania’s collections, such as our internationally-
extensive library network and the recognised convict records, position
fact that many Tasmanians value the Libraries Tasmania as a leading cultural
services that enrich their lives – institution. We are committed to
whether it be for recreation, learning, continuing the important work that
discovering our past, researching goes into ensuring these items are
family history, or simply connecting preserved for future generations.
with others. As the role of libraries
We look forward to continuing to
continues to evolve, their contribution
build a strong reputation as welcoming,
to community cohesion cannot be
contemporary and accessible to all.
underestimated.
The United Nation’s 2030 Agenda for
Sustainable Development recognises that
libraries contribute to greater social
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To enable To connect
Our aims universal access
and participation
communities
We will do this by:
We will do this by: • giving all Tasmanians the opportunity
• being accessible and welcoming to engage in today’s digital world
to everyone • developing partnerships and
• delivering services that are highly collaborations that benefit the
valued and supported through individuals and communities we serve
partnerships, promotion and advocacy • engaging volunteers to play a vital
• keeping people at the centre of our role in supporting and extending
decisions, programs and services our services
• making our collections easily • having collections that allow
accessible, open and well-used. Tasmanians to explore their
diverse social and cultural
We will measure our success through: histories and interests.
• the percentage of the population
We will measure our success through:
who are Libraries Tasmania members
• the level of satisfaction of people
• the percentage of people who are
supported by programs that focus
satisfied with Libraries Tasmania services
on digital inclusion
• the access and use of our collections,
• the level of satisfaction of people
specifically:
supported by partnerships developed
- the number of library loans per by Libraries Tasmania
lending item per annum
• the percentage of volunteers who
- the percentage of the archive and feel they make a positive contribution
heritage collection that is digitised to their community
- the percentage of people who • the number of visits to our
reported that they found what archive and heritage pages on
they were looking for in our libraries.tas.gov.au
collections.
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To champion To strengthen
lifelong learning organisational
effectiveness
We will do this by:
• empowering individuals to develop We will do this by:
new skills and knowledge and value • creating a high-performing
lifelong learning workforce that can adapt to a
• supporting Tasmanians to develop changing environment through
skills to use digital technologies and continuous improvement
information effectively • individually taking responsibility for
• playing a vital role in supporting building our skills and knowledge to
literacy and numeracy development improve our performance
at every life stage • being proud of what we do.
• inspiring new ideas, creativity and
We will measure our success through:
connections through our programs
and services. • the percentage of staff who
report they experience overall
We will measure our success through: job satisfaction
• attendance in our programs and • the percentage of staff who feel
events, per capita per annum they have the skills and knowledge
• the percentage of people who report to deliver high-quality services to
satisfaction with what they learnt the community.
through a Libraries Tasmania service
or program
• the percentage of people who
feel more confident using digital
technology after receiving support
from Libraries Tasmania staff
(including volunteers), or participating
in courses.
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We proudly connect
people to information,
learning, each other and
Tasmania’s rich history.
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Our 2019 focus Better understanding our clients’ experiences Improving our engagement with the community Enhancing the digital skills of our staff 9
About us
Tasmania has been at the forefront of • computers, free access to the
library services, establishing Australia’s internet and support in their use
very first library in 1825. We are also • flexible spaces for individual study,
the first state in Australia to deliver an recreation and group activity
integrated library and archive network
• a variety of programs, services and
– today delivering services from 50 events for adults, children and young
sites statewide, as well as online. people.
We are Tasmania’s statewide publicly Our Tasmanian Archives preserve the
funded library and archive service; documentary heritage of Tasmania’s
part of the Tasmanian Department past for present and future generations,
of Education. and serve as the continuing memory
We enable personal learning, of Tasmania’s government and people.
growth and community connections. Our archival material is so extensive it
We provide contemporary library could line the road from Bridgewater
services by offering accessible, inclusive to the Hobart CBD. We are committed
and welcoming places for everyone – to digitising our heritage items to make
people of all ages, interests and needs. them more discoverable online for
anyone around the world.
This includes offering:
As well as providing opportunities for
• an extensive collection of lending
items, including books, magazines, lifelong learning, social interactions and
CDs, DVDs, audio books and cultural inspiration, our services and
eResources programs directly contribute to our state’s
growth, with an estimated economic
• online sources of information,
impact of over $130 million annually.
including databases and heritage
collections More information is available at
• research and information services libraries.tas.gov.au
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