Surgical Services 2020 and Beyond - Kenneth Mealy National Clinical Programme in Surgery Charter Day Meeting February 9th 2017 - RCSI Dublin

 
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Surgical Services 2020 and Beyond - Kenneth Mealy National Clinical Programme in Surgery Charter Day Meeting February 9th 2017 - RCSI Dublin
RCSI Royal College of Surgeons in Ireland Coláiste Ríoga na Máinleá in Éirinn

Surgical Services 2020 and
Beyond.
Kenneth Mealy
National Clinical Programme in Surgery
Charter Day Meeting February 9th 2017
Surgical Services 2020 and Beyond - Kenneth Mealy National Clinical Programme in Surgery Charter Day Meeting February 9th 2017 - RCSI Dublin
Demographic changes

     2031
     1m > 65 yrs, 86% increase
     136,000 > 85 yrs, 133% increase
Surgical Services 2020 and Beyond - Kenneth Mealy National Clinical Programme in Surgery Charter Day Meeting February 9th 2017 - RCSI Dublin
Demographic
Implications for Surgery
Operation         >65    >65 (2031)   Total (2031)
# neck of femur   2741   5098         5490

Cataract          7697   14,316       16,127

Cystoscopy        8074   15,017       23,168
TURP              550    1023         1191

Lap choley        774    1440         5375
Unilat hernia     597    1110         3060
Surgical Services 2020 and Beyond - Kenneth Mealy National Clinical Programme in Surgery Charter Day Meeting February 9th 2017 - RCSI Dublin
Challenges for Surgery
• Hospital groups              • Measuring
  o Effective administrative     Individual/Institutional
    structures
                                 Performance
• Capacity groups
  o Beds
  o Theatres                   • Governance and
• Manpower                       Quality Improvement
  o Consultant numbers
  o Non-consultant staff       • Leadership
  o Nursing
• Funding
Surgical Services 2020 and Beyond - Kenneth Mealy National Clinical Programme in Surgery Charter Day Meeting February 9th 2017 - RCSI Dublin
General Surgeon discharged from All Model types in 2015 (Both those who had surgery & did not have
surgery)
                           (All)
HIPE 2015 – Clinician specialty 2600 - General Surgery, 2602 - Gastro Intestinal Surgery, 2603 - Hepatobiliary Surgery, 2604 - Vascular Surgery, 2605 -
                                                                   Breast Surgery
            Nationally          Inpat #     69,391      DC #      121,053 Total #        190,444      % DC        63.6%     Pop:      4,588,252

                                                                                        Dublin North East        % of Nat 17.0%
        West & NW      % of Nat 18.1%                                                    Inpat    10,187         AvLOS       6.10
         Inpat  13,596 AvLOS       5.13                                                   DC      22,182          %DC      68.5%
          DC    20,798  %DC      60.5%                                                    All     32,369          Pop:     889,126
          All   34,394 Pop: 745,379
                                                                             Dublin Midlands % of Nat 15.3%
                                                                              Inpat    11,027 AvLOS       6.88
                                                                               DC      18,194  %DC     62.3%
                                                                                All    29,221 Pop: 737,527
        Mid West        % of Nat 6.7%
         Inpat    4,908 AvLOS       5.69                                                Dublin East              % of Nat 21.5%
          DC      7,912  %DC      61.7%                                                  Inpat    15,460         AvLOS       5.97
          All    12,820 Pop: 330,315                                                      DC      25,437          %DC      62.2%
                                                                                          All     40,897           Pop:     974,514

                               South & SW      % of Nat 20.1%
                                 Inpat  13,098 AvLOS       5.66
                                  DC    25,185  %DC      65.8%                                      Peadiatric Group         % of Nat     1.3%
                                  All   38,283 Pop: 911,381                                           Inpat     1,115        AvLOS           6.14
                                                                                                       DC       1,345         %DC          54.7%
                                                                                                        All     2,460                            5
                                                   NCPS use HIPE data for reports
Surgical Services 2020 and Beyond - Kenneth Mealy National Clinical Programme in Surgery Charter Day Meeting February 9th 2017 - RCSI Dublin
Surgical Hospital metrics performance notes – recent example month end data
M4     : Highest AvLOS (10.4), Lowest DoSA (25.3%), ReAdmit of Target (3.1%) - off target
       5th highest IP/DC WL (4,027) & 11th highest OP WL (9,000)
       LapChole DC % much improved (59.1%),

M4     : 3rd Highest AvLOS (7.9), 6th Lowest DoSA (63.5%), ReAdmit of Target (3.4%) – off target
       16th highest IP/DC WL (1,531) & 4th highest OP WL (14,522)
       LapChole DC % (32.2%),
M4     : 5th Highest AvLOS (6.5), DoSA (58.4%), ReAdmit on Target (2.2%) – off target
       3rd highest IP/DC WL (4,408) & 7th highest OP WL (12,835)
       Low LapChole DC % (11.4%),

M4     : 2nd Highest AvLOS (8.2), DoSA (75%), ReAdmit on Target (2.3%) – near target
       2nd highest IP/DC WL (4,493) & 3rd highest OP WL (15,094)
       LapChole DC % (32.9%),

M4     : 4th Highest AvLOS (7.8), DoSA (80.1%), ReAdmit on Target (2.0%) – near target!
       18th highest IP/DC WL (1,427) & 13th highest OP WL (7,962)
       LapChole DC % (62.4%),

M4:      : Waiting list issue (OP: 18,580 / IPDC:9,785) , Off target AvLOS (6.6 days)
M3:     : Highest Readmission rate (4.6%) … AvLOS ahead of target (4.9 days)
M3      : Off target AvLOS (6.4 days)
M4      : Waiting list issue (OP: 21,200 / IPDC: 4,251) , AvLOS just over Target (5.1 days)
M4      : Wait list issue (OP: 13,762) , AvLOS off Target (5.1 days)
M4      : AvLOS near to Target (5.9 days) , Wait list (IPDC: 3,961)
Surgical Services 2020 and Beyond - Kenneth Mealy National Clinical Programme in Surgery Charter Day Meeting February 9th 2017 - RCSI Dublin
NQAIS – Cholecystectomy Data
Surgical Services 2020 and Beyond - Kenneth Mealy National Clinical Programme in Surgery Charter Day Meeting February 9th 2017 - RCSI Dublin
NQAIS – Acute colorectal Surgery
                          #####
Surgical Services 2020 and Beyond - Kenneth Mealy National Clinical Programme in Surgery Charter Day Meeting February 9th 2017 - RCSI Dublin
Surgical Services 2020 and Beyond - Kenneth Mealy National Clinical Programme in Surgery Charter Day Meeting February 9th 2017 - RCSI Dublin
FUNNEL PLOT: Precision (no. of cases)

                                                           Your hospital

                                 All hospitals

Lower Precision: Fewer cases                     Greater Precision: More cases
(not as reliable)                                                 (more reliable)
Hospital Mortality
Challenges for Surgery

• Measuring Individual/Institutional
  Performance
• Governance and Quality Improvement
• Leadership
Models of Care

         Improving Elective              Improving Acute
         Practice                        Practice
         •   Pre-admission Assessment
         •   Day Surgery                 • Separate stream
         •   Day of Surgery admissions   • Early access to Senior
         •   Discharge planning            Decision Makers
                                         • Acute Surgical
                              2010         Assessment
                                           Units/Diagnostics
                                         • Emergency theatres

                                           2013
                                                                    17
Healthcare Transformation

                 • Top-management
                   structural change
                 • Local operational
                   design
                   o Clinical and administrative
                     leadership
                   o Data and measurement
                     systems
                   o QI/process design
                   o Empowerment
                   o Standards
IP/DC waiting list for all Surgery Specialties – 16% increase in 1 year (as at 31
 Jan’17)
Day Case &       0-3      3-6      6-8           8-12        12-15    15-18    18-24    24-36    36-48     48+          Grand
Inpat Wait      Months   Months   Months        Months       Months   Months   Months   Months   Months   Months        Total
2017-01-31      25,724 16,469      7,516 11,425              5,819    4,202    1,992     589        19         3 73,758
2016-02-04      24,510 15,124      7,442 10,128              4,238    1,273      685     236        46         5 63,687
% 1 Yr change       5%     9%         1%   13%                37%     230%     191%     150%      -59%      -40%   16%
                                                                                                             31/1/2017
                                           04/02/2016
                                  Galway UH ( 8,947 )                                                     Galway UH ( 10,016 )
                                  Beaumont ( 4,941 )                                                      UH Waterford ( 4,827 )
                                  UH Waterford ( 4,449 )                                                  Beaumont ( 4,363 )
                                  Mater ( 3,995 )                                                         Mater ( 4,323 )
                                  St James's ( 3,805 )                                                    Tallaght Adult ( 3,951 )
                                  Tallaght Adult ( 3,141 )                                                St James's ( 3,912 )
                                  UH Limerick ( 2,608 )                                                   Sligo ( 3,190 )
                                  Tullamore ( 2,440 )                                                     UH Limerick ( 3,057 )
                                  Royal Vic ( 2,412 )                                                     Royal Vic ( 2,821 )
                                  Sligo ( 2,376 )                                                         Tullamore ( 2,796 )
                                  Cappagh ( 2,221 )                                                       Roscommon ( 2,710 )
                                  Crumlin ( 1,980 )                                                       SIVUH ( 2,310 )
                                  Letterkenny ( 1,728 )                                                   Letterkenny ( 2,084 )
                                  SIVUH ( 1,648 )                                                         Cappagh ( 2,009 )
                                  Roscommon ( 1,634 )                                                     Crumlin ( 1,955 )
                                  St Vincent's ( 1,392 )                                                  St Vincent's ( 1,673 )
                                  Cork UH ( 1,159 )                                                       Cork UH ( 1,512 )
                                  Kilkenny ( 1,102 )                                                      Connolly ( 1,406 )
                                  Drogheda ( 991 )                                                        Drogheda ( 1,133 )
                                  Louth ( 975 )                                                           Louth ( 1,122 )
Waiting list reduction
• Waiting list validation
• Demand/capacity analysis and planning
• Subspecialty engagement
• Performance metrics and analysis
  (TPOT/TQIP)
• Sustainable infrastructural and operational
  investment.
Theatre Utilisation
Surgery Discharges in 2015 (including Acute and Elective admissions for surgery or surgical care)

                            Surgical Specialty split in
                            2015                                                              Had      Not Had
                                                                                             Surgery   Surgery
                                                                                             AvLOS      AvLOS
                                                                                Acute         9.75       5.17
                                                                                Elective      4.53       6.43
                                                                                Total         6.93       5.33

                                                            NCPS use HIPE data for reports
                                                                                     23 -
Acute Surgery
• Institutional              • Individual
   o 26 acute units            o Model 4 Hospitals
   o Acute Model of Care –        • Emergency care
     not implemented                  o Sub-specialty
      • ASAUs                           interests
      • Emergency theatres            o No incentive to
      • Senior Decision                 contribute
        Makers                 o Model 3 Hospitals
   o Model 3 Hospitals –          • Staffing issues
     better metrics               • Rotas
Appendicectomy
           Model 3              Model 4

No.        2499/757             2247/416
AvLOS      2.3/3.0              3.0/4.0
DOSA       61/62%               52/56%
PreAvLOS   0.5/0.5              0.7/0.6

PreAvLOS   0.3 – 1.2 spread nationally

                                    HIPE 2015
Acute General and Colorectal
       Surgery - Mortality
Operation          Model 3                Model 4
                   No     Mortality (%)   No     Mortality (%)
Hartmanns          74     9.5             61     9.8
Right Hemi         72     9.7             96     6.3
Total Colorectal   366    9.2             622    8.3

Laparatomy         38     7.9             44     6.8
SB resection       86     10.5            129    9.3
Perf DU            52     3.9             72     9.7
Total General      6189   0.8             6216   1.4

                                            2015 HIPE
Acute Surgical Assessment Units
• Business case
• Design
• Governance/Leadership
• Sustainable staffing
   o Consultant
   o Non-Consultant
• Integration with the ‘acute floor’
• Metrics and outcome analysis
Surgical Performance –
             what does good look like?

• Good outcomes
• Good process
  o   What governance structures do you have?
  o   Are the Models of Care functioning and monitored?
  o   Does your hospital have a QI office?
  o   Do you regularly review surgical metrics, KPI’s and waiting
      list data, NQAIS, NOCA audits?
  o   Do you regularly review all complaints and adverse
      events?
  o   Do you carry out patient and staff satisfaction surveys and
      exit surveys for trainees?
  o   What QI initiatives do you monitor?
  o   What is on your risk register?
DEFINING PERFORMANCE

•   Hospital admin engagement and clear institutional strategic goals
•   Sound governance structures
•   Deep institutional penetrance of sustainable performance improvement
•   Greater oversight of internal professional and operational standards (appraisal)
•   Greater consultant engagement, corporate responsibility and alignment
•   More senior decision making early in the patient journey
•   Better defined and co-ordinated flow optimisation SOPs between and within:
          EDs, AMAUs, SSU, ASAU and Admissions
•   Better ambulatory care pathways and appropriate procedure settings
•   Better older person pathways
•   Greater in-patient ward cohorting, rounding, and discharge rigor
•   Greater use of effective continuous information management hubs and
    dashboards
•   Greater weekend working
•   More patient experience metrics
•   Better staff management to meet declining resilience – staff/resource shortages
•   Greater HSE drive on integration and process improvement at the coal face*
Challenges for Surgery
• Measuring Individual/Institutional
  Performance
• Governance and Quality
  Improvement
• Leadership
Institutional Leadership
Mayo Clinic
• Audit Committee               • All major committes
• Compensation Committee          chaired by a Medical
• Conflict of Interest and
  Managing Innovations            graduate
  Committee
• Development Committee
• Finance Committee
• Governance Committee
• Government and
  Community Relations
  Committee
• Research and Education
  Committee
• Quality, Safety and Patient
  Experience
Medical Leadership
• US NWR                           • Reasons
   o Medical CEO led hospitals          o Peer to peer credibility
     show 25% increase in
                                        o Continued focus on
     quality scores
                                          patient care
• % of managers with a                  o Employee satisfaction
  clinical degree                       o Know what ‘good looks
• Size, private ownership                 like’
  and competition                  • Healthcare balance:
                                        o Quality vs cost
                                        o Technology vs humanity

                          Bloom N, Sadum R, Van Reman J 2014 dmn.health.pdf
Medical Leadership
• Yale Medical               • Cleveland Clinic
  o Two tier approach          o Management Training
     • Training in the            • Emotional
       principles of                intelligence
       healthcare delivery        • 360 feedback
     • Emergency leaders          • Team building,
       selected for MBA             executive coaching,
       training                     conflict resolution
                                    and situational
                                    leadership
Surgical Services 2020 and Beyond
• Process Measurement
   o Individual and Institutional outcome reporting
• Quality Improvement Initiatives
   o Models of Care
   o Value added care
• Leadership
   o Training in Management and Health Care
     Economics
Surgery Discharges between 2010 and 2015 (including Acute and Elective admissions for surgery or surgical care
                                                               excludes obstetrics, maternity hospitals, hospices and rehab units)

                                                          National Acute & Elective surgical volumes comparing 2010 to 2015
                                                          Surgical volume ↑ X                   12.4%
                                                          Bed day usage ↓ X                     10.9%      Without improvments
                                                          Bed day savings                       87,561   Extra BDUs at       242,372
                                                           Marginal cost saving of           €16,549,029      a cost of €197,048,221
                                                          Day Cases rate ↑ X                    12.4%

                                                          Based on HIPE discharges in 2010 & 2014 for model 4, 3 & 2 Hospitals
                                                          excluding maternity & neonates discharges.
                                                          Marginal saving in direct costs is € 189 per BDU.
                                                          Fully loaded cost is € 813 per BDU.

                                                                     Without the improvements would have
                                                                                   required
                                                                 2 fully staffed Model 3 Hospitals (738 beds)
                                                                     to cope with increase surgical workload

NCPS use HIPE data for reports -                                                                    38yearly analysis 2010 … 2015
                                           Note: New 2015 surgical procedure map table reapplied to all
NOCA Audit Portfolio
                                      National    Total
#                Audit                 Report    Hospita Live 2016 2017 2018 TBC
                                        Since      ls
       National Audit of Hospital
1                                      2016        44    44
          Mortality (NAHM)
2     Major Trauma Audit (MTA)         2016        26    26
      Irish Hip Fracture Database
3                                      2013        16    16
                 (IHFD)
4   NPEC Severe Maternal Morbidity     2011        19    19
5      NPEC Perinatal Mortality        2008        19    19
6     NPEC Planned Home Births         2013        20    20

7   Intensive Care Unit Audit (ICU)     TBC        22     5    4    7    6
       Irish National Orthopedic
8                                       TBC        27     1    1    4    7   15*
            Register (INOR)

*Private Hospitals
Emergency General Surgery
             • Measured Standards
                o   Organisational change
                o   Consultant involvement
                o   Risk assessment
                o   Emergency theatre capacity
                o   Post-operative critical care
                o   Data collection and audit

             • Mortality
                o 30 day – 11.1%
                o 90 day – 15.5%
Acute Colorectal Surgery
            Model 3 and 4 Hospitals

                            Model 3   Model 4          Total
Colostomy                   29        67               96
Ileostomy                   14        65               79
Resection and anastomosis   122       148              270
Total colectomy             18        60               78
Anterior Resection          4         39               43
Hartmanns                   74        69               143
TOTAL                       261       448              709

                                           HIPE 2015
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