SUSTAINABILITY REPORT - Vebi Istituto Biochimico

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SUSTAINABILITY REPORT - Vebi Istituto Biochimico
SUSTAINABILITY REPORT
SUSTAINABILITY REPORT - Vebi Istituto Biochimico
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SUSTAINABILITY REPORT - Vebi Istituto Biochimico
MISSION
Ensure hygiene, health, and beauty
in the most effective possible way
and in full respect of the environment.
Being aware of market demands,
taking into account not only economic,
but also ecological and social aspects.
SUSTAINABILITY REPORT - Vebi Istituto Biochimico
THE FIRST REPORT DURING                                                                                        The invisible Covid-19 has revealed the contradictions,
                                                                                                                   tensions, and distortions of an unsustainable develop-
                                                                                                                   ment model. The crisis caused by the pandemic has
    THE PANDEMIC YEAR,                                                                                             highlighted how sustainable social and environmental
                                                                                                                   impact is also a duty for the economic world.

    A CHALLENGE TO BE SEIZED;
                                                                                                                   The adoption of good practices of the Circular Econ-
                                                                                                                   omy, also strongly supported by the European Union
                                                                                                                   since 2015, with an emphasis placed on the use of re-

    OPPORTUNITIES TO BE CREATED                                                                                    sources and the reduction of waste production, as well
                                                                                                                   as the European Green Deal, with a requirement to be-
                                                                                                                   come carbon neutral in 2050, have placed before us the
                                                                                                                   paradigm that economic growth cannot be dissociated
                                                                                                                   from the use of resources.

                                                                                                                   Globally, the UN is making the adoption of the 2030
                                                                                                                   Agenda for Sustainable Development increasingly in-
                                                                                                                   cisive, with 17 challenging goals, and an integrated ac-
                                                                                                                   tion plan for people, the planet, prosperity and peace.
                                                                                                                   The new goals are intended to be a boost, particular-
                                                                                                                   ly for the economic sector. The SDGs era recognizes
                                                                                                                   that companies play a key and decisive role for sus-
                                                                                                                   tainable development. A strongly proactive approach
                                                                                                                   to sustainable development for the next 15 years is re-
                                                                                                                   quired of all companies, regardless of size, sector and
                                                                                                                   geographical location, thanks to new models of respon-
                                                                                                                   sible economic activity, investments, innovation, tech-
                                                                                                                   nological enhancement and development, and acting
                                                                                                                   in partnership.

                                                                                                                   In the most difficult year that the country has had to face
                                                                                                                   since 1945, the year in which Vebi Istituto Biochimico was
                                                                                                                   born, we have decided on a “rebirth” and on presenting
                                                                                                                   our approach to sustainability. A challenge to be seized;
                                                                                                                   opportunities to be created.

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SUSTAINABILITY REPORT - Vebi Istituto Biochimico
LETTER TO STAKEHOLDER

    In 2020, Vebi Istituto Biochimico created its   Today, at Vebi we strongly believe in the im-                     and internationally with large players in a          We want to pursue this new path supported
    first Sustainability Report, despite the fact   portance of starting a path towards sustain-                      market that requires constant investments            by our stakeholders to share the Vebi Istituto
    that the year was marked by difficulties re-    ability, a challenge that the market will in-                     in research and development to maintain              Biochimico’s ability to deal with a constantly
    lated to the Covid-19 pandemic.                 creasingly demand for which we want to be                         ongoing compliance with the ever-changing            evolving world on a daily basis and to pro-
    We believed, in fact, that the time had come    ready; indeed, ready in advance. Our vision                       regulatory measures.                                 duce value for the company and its com-
    to transform the crisis into a profitable op-   of sustainability, shared by all stakeholders,                    The challenge is to create alliances to bring        munity.
    portunity for identifying a new path that       is developed on two matrices. The first is in-                    our viewpoint within the European regula-
    would realign the balance between the           novation and research; the second is the                          tory realm and, thus contribute to counter-
    economy, environment, and society.              enhancement of human capital. If on the                           ing the ideological prejudice that the use of
                                                    first aspect the activities and the effects are                   chemicals is always harmful.
    For a company engaged for over seventy          tangible and measurable, on the second, we
    years in the production of solutions aimed      have gained further awareness of the fun-                         We wanted to draw up this document in ac-
    at ensuring hygiene and health of environ-      damental importance that such value plays                         cordance with the International GRI-Global
    ments and people, creating this document        in achieving the company objectives.                              Reporting Initiative core, the international-
    required twofold awareness: on one hand,        This leads us to look at people with a per-                       ly recognized reporting model, and submit
    that of operating in a sensitive area for the   spective view of continuous investment in                         the Report for certification by a third-party
    health of consumers and, on the other, the      strengthening skills, increasing cohesive-                        company as a guarantee of our true com-
    knowledge that the company’s activity has       ness and a sense of belonging, and main-                          mitment to sustainability.
    significant repercussions from an economic,     taining a positive corporate climate.
    social, and environmental point of view to-                                                                       It is the beginning of an even more focused
    wards our stakeholders and our territory.                                                                         path towards the continuous improvement
                                                    In September 2020, we received a visit from                       of our business model and related perfor-
    In the face of these two responsibilities,      the Minister of Economic Development at                           mance, from the point of view of econom-
    there is a twofold commitment: the constant     that time, Stefano Patuanelli, as evidence                        ic growth, development of the people who
    improvement of product standards through        of the productive vigour of the territory in                      work at Vebi, and attention to the environ-
    research to consistently maintain the high-     which we operate, and the “sensitivity” of the                    ment and territory that surrounds us.
    est quality and safety, and the achievement     sector to which we belong.                                        Sustainability means first, and foremost,
    of excellent company performance that                                                                             responsibility and awareness.                                                   Luigi Bazzolo
    arises from the continuous, innovative dia-     It is important to note, in fact, that currently                                                                                       CEO Vebi Istituto Biochimico
    logue with our different audiences.             our companies have to compete nationally

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SUSTAINABILITY REPORT - Vebi Istituto Biochimico
CONTENTS
                                                                LETTER TO STAKEHOLDERS                                8           The value
                                                                                                                                  of people
                                                                       The Company: between                               ORGANISATIONAL STRUCTURE               52
                                                                       tradition and innovation                           ORGANISATIONAL RESTRUCTURING,           54
                                                                HIGHLIGHTS                                           14   CORPORATE CLIMATE AND HEALTH AND SAFETY
                                                                THE PATH TOWARDS SUSTAINABILITY                      16   TRAINING, PRIMARY VALUES               60
                                                                THE COMPANY: BETWEEN TRADITION                       18   HEALTH AND SAFETY                      62
                                                                AND INNOVATION                                            MANAGEMENT SYSTEM
                                                                BRANDS, PRODUCTS, AND MARKETS                        20
                                                                GOVERNANCE AND CONTROL SYSTEM                        24           Safe products for humans
                                                                                                                                  and the environment
                                                                         Materiality                                      SAFETY OF BIOCHEMICAL PRODUCTS         67
                                                                         analysis                                         SAFETY OF COSMETIC PRODUCTS             74
                                                                METHODOLOGY NOTES 28
                                                                MATERIALITY MATRIX                                   30           A true commitment
                                                                THE 14 MATERIAL GOALS                                32
                                                                                                                                  to the environment
                                                                MATERIAL GOALS AND THE 2030 AGENDA                   34
                                                                                                                          A TRUE COMMITMENT TO THE ENVIRONMENT   78
                                                                MATERIAL GOALS, 2030 AGENDA GRI                      36
                                                                AND SDGS INDICATORS                                       ENERGY                                 80
                                                                SUSTAINABILITY DRIVERS,                              38   WATER                                  82
                                                                INNOVATION, AND HUMAN CAPITAL                             EMISSIONS                              82
                                                                                                                          WASTE                                  84

                                                                         The dialogue
                                                                         with stakeholders                                      Responsible economic
                                                                EMPLOYEES                                            44         management
                                                                CUSTOMERS AND FINAL CONSUMERS                        44   RESPONSIBLE ECONOMIC                   92
                                                                SUPPLY CHAIN                                         46   MANAGEMENT
                                                                ACTIVITIES WITH SOCIAL IMPACT                        48

                                                                                                                          Appendices
                                                                                                                          CERTIFICATION LETTER                   96
                                                                                                                          CORRELATION TABLE                      98

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SUSTAINABILITY REPORT - Vebi Istituto Biochimico
THE COMPANY:
BETWEEN TRADITION
   AND INNOVATION
SUSTAINABILITY REPORT - Vebi Istituto Biochimico
HIGHLIGHTS

     76                                                                                                                                            + 2 million euros
     years of history                                                                                                                            invested in the 2018/20
                                                                                                                                                      three-year period

                                                                                                                                                            10.400 m2
     81                                                                                                                                                        covered
     employees
                                                                                                                                                                  area

     + 22 million euros                                                                                                                                              50
     distributed value in 2020                                                                                                                                 different
                                                                                                                                                             packaging

     23
     production lines                                                                                                                                           + 1500
                                                                                                                                                             references

     50                                                                                                                                                   certifications:
     countries served
                                                                                                                                                                ISO 9001
                                                                                                                                                              ISO 14000

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SUSTAINABILITY REPORT - Vebi Istituto Biochimico
THE PATH TOWARDS SUSTAINABILITY

     1945                                       1964                                     1990                                                   2015                                      2019                                  OGGI
     VEBI ISTITUTO BIOCHIMICO                   THE DIVERSIFICATION PROCESS              INTERNATIONALISATION                                   STRUCTURING AND                           RENEWAL AND EXPANSION OF              THE FIRST REPORT ON
     IS ESTABLISHED AS A                        In 1964, Vebi Istituto                   Exports are intensified,                               EXPANSION OF THE                          THE INTERNAL LABORATORY               SUSTAINABILITY
     MULTISPECIALTY CHEMICAL                    Biochimico decides to explore            conquering new countries                               REGULATORY OFFICE                         Renewal of the internal               The company presents the
     COMPANY                                    new markets.                             such as Egypt, Germany,                                With the arrival of the law               laboratory and doubling               first Sustainability Report
     In 1945, it takes its first steps          The first successes originate            and Portugal.                                          on biocides, the internal                 of the operating area to              drawn up according to the
     in the pharmaceutical field,               from the veterinary antibiotics                                                                 Regulatory Office is                      implement Research and                GRI standards.
     developing and promoting                   and vitamins, rodenticides,                                                                     reorganised and expanded.                 Development activities.
     on the market galenic                      and additives for oenology                                                                      This comprehensive                        The internal laboratory
     products and medicinal                     niches. It will be the beginning                                                                department deals with the                 includes 5 staff members:
     specialities in general.                   of many excellent results. In                                                                   application of the regulatory             4 graduates, and 1 technical
                                                particular, the rodenticides                                                                    asset linked to the products              figure.
                                                line, under the Murin brand.                                                                    that must be placed on the
                                                                                                                                                market.

                             1960                                    1977                                     2006                                                2018                                2020                                TOMORROW
                             COMMERCIAL EXPANSION                    THE DERMOCOSMETICS                       OBTAINING OF THE ISO 9001                           VEBI BIO IS BORN                    OBTAINING OF THE ISO 14001          CONTINUING ON THE PATH
                             Vebi Istituto Biochimico                DIVISION IS CREATED                      CERTIFICATION                                       The Pesticide-free line for         CERTIFICATION                       OF SUSTAINABILITY
                             sets out to conquer areas               The Cosmetics sector is the              The company obtains                                 the care and protection of          Obtaining of the                    Obtaining ISO 45001 safety
                             abroad, thanks to the                   second market that Vebi                  Certification for the Process                       plants and animals. Vebi Bio        Environmental Certification -       certification with a view to
                             enthusiasm of Renzo Bazzolo,            Istituto Biochimico chooses              and Product Quality                                 products use raw materials          ISO 14001:2015 Standard.            continuous improvement.
                             who creates an ad hoc                   to explore, with the launch of           Management System.                                  of natural origin respecting        The one-year process made
                             team to achieve his goal:               a structured division.                                                                       the environment and, thanks         it possible to measure and
                             By 1963, the company is                                                                                                              to their characteristics, their     improve environmental
                             already present in Formosa,                                                                                                          use is permitted in organic         performance and minimize
                             almost all of Eastern Asia,                                                                                                          farming.                            the impact of the processes
                             Lebanon, and Syria.                                                                                                                                                      on natural resources and
                                                                                                                                                                                                      the environment.

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SUSTAINABILITY REPORT - Vebi Istituto Biochimico
THE COMPANY: BETWEEN TRADITION
     AND INNOVATION
     Vebi Istituto Biochimico was founded in 1945
     in Spinea, in the industrial chemical centre of
     the Venetian hinterland, as a multi-speciali-
     ty chemical company with pharmaceutical             ANALYSIS OF THE IMPACT                                                                                           THE ABILITY TO
     origins. Today, the company produces and           OF THE COVID-19 PANDEMIC                                                                                          DO BUSINESS IN THE DNA
     markets high quality solutions for hygiene,
     health and beauty, having established itself                                                                                                                         During the second half of the nineteenth
     among leading Italian companies.                  The Covid-19 pandemic has completely                                                                               century, the classic flat, stitched sorghum
                                                       changed the sales dynamics of the various                                                                          broom was ‘invented’ in the Venetian
     Over the years, it has been able to interpret
                                                       products, some have suffered, while others                                                                         villa adjacent to the current Vebi Istituto
                                                       have recorded significant sales peaks that                                                                         Biochimico plant.
     the needs of the market by modifying its          have required the strengthening of some
     production structure, leading to its market-                                                                                                                         The broom factory that Pasquale Cometti,
                                                       production lines; among these disinfect-
     ing, in 1966, of the first line of rodenticides   ants, soaps, creams and products for the
                                                                                                                                                                          the great-great-grandfather of the cur-
     under the Murin brand. It is, still today, one    hands, and the line of natural hair dyes.                                                                          rent owner, Luigi Bazzolo, established is
     of the most representative products of the        At the same time, there was growth in gar-
                                                                                                                                                                          a wonderful story linked to industry and
     company on the international market.              den care products, due to the 2020 lock-                                                                           the territory.
                                                       down effect.                                                                                                       The factory, which came to employ one
     In 1977, its experience in the biochemistry
                                                       The blocking of trade fairs and sector                                                                             hundred employees, was a real point of
                                                       events required a review of relations with                                                                         reference for the community.
     and pharmaceuticals field was transferred         customers and a reset of logistics.
     to dermocosmetics thanks to Vebix, the                                                                                                                               Currently, the space is used for the exper-
                                                       Furthermore, it was necessary to reorgan-                                                                          imentation and archiving laboratories,
     brand dedicated to the well-being of peo-         ize production given the need for social
     ple.From this time onwards, there has been                                                                                                                           and stands as a link between past and
                                                       distancing and remote working activated
     a continuous forward progression, as well as      for half of the employees.                                                                                         present, always with a view to innova-
     significant investments in technology and         The interesting fact is that these reorgani-                                                                       tion, that, in the mid-nineteenth century,
     innovation. An effort that will lead Vebi Isti-   zation interventions have been the starting                                                                        could simply consist of a sorghum broom.
                                                       point for concretely reflecting on an inter-
     tuto Biochimico to become a solid, flexible       nal processes management change with
     company that stands out for new produc-           the aim of constantly pursuing continu-
     tion solutions and widespread distribution        ous improvement.
     on the national and international markets.

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BRANDS, PRODUCTS, AND MARKETS
     TWO SOULS, ONE HEART                                                                                                BEAUTY & HEALTH LINE
     Today, Vebi Istituto Biochimico is divided into two important divisions, Biochemical and Beauty                     Care and beauty found their home in Vebix,
     & Health, capable of developing significant synergies in terms of research and development,                         website www.vebixpharma.it, with products
     innovation and commercial strategy; professional skills that have enriched the company over                         for the well-being of the body, dermocos-
     the years. The biochemical area was further redesigned by the creation of Vebi tech, the pro-                       metics, disinfectants, food supplements, and
     fessional line dedicated to sector technicians, and Vebi, the retail line for final consumers.                      insect repellents. The Beauty & Health line
     Furthermore, the products have been grouped by families to position them in a more efficient                        products are distributed exclusively in Phar-
     way within the different markets.                                                                                   macies, as a guarantee to product safety.

     HOME & GARDEN LINE
     Currently, Vebi Istituto Biochimico, through
     its Vebi brand with a dedicated website
     www.vebigarden.it, produces products for
     home care and protection such as insec-
     ticides, rodenticides, repellents, sanitizers,
     products for care and fertilizing of vegeta-
     ble and flower gardens, products for small-
     scale oenology, and a line of pet care prod-
     ucts.

     PROFESSIONAL LINE
     With the Vebi tech technical brand, website
     www.vebitech.it, the company produces in-
     secticides, rodenticides, herbicides, disin-
     fectants, and repellents, specifically dedi-
     cated to professionals in the sector.

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BRANDS, PRODUCTS, AND MARKETS

     A CONSOLIDATED PRESENCE
     AT AN INTERNATIONAL LEVEL                           “  To develop increasingly
                                                         sustainable products, it is nec-
     The company now exports to over 50 coun-            essary to consolidate strate-
     tries in world, with a significant focus in Italy
                                                         gic partnerships in the supply
                                                               ”
     and Europe, including Russia.
                                                         chain.
     It is also present in North Africa and the
     Middle East, markets that show interesting                                     Nicola Panizzo
     prospects for penetration.                                          Corporate Strategy Director

     Until 2019, the company’s average economic
     growth rate was around 10%. In 2020, the
     Covid-19 pandemic slowed down this trend,

                                                         “
     but the responsiveness and operational
     flexibility of management and employees,               It is important to consoli-
     diversification of markets and products,            date a presence on the mar-
     and the constant analysis of the risk profile,      kets, taking into account the
     have allowed Vebi to end the year in line
                                                         complexity and sensitivity of
                                                                             ”
     with 2019 performance.
                                                         the products.

                                                                                        Giorgio Bau
                                                                         International Sales Manager

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GOVERNANCE AND CONTROL SYSTEM                                                                                                                                              General
                                                                                                                                                                              Management

                                                                                                                                                                 Human                         Health and Safety - Environment
                                                                                                                                                                Resources                           Quality Management

     COMPANY STRUCTURE                                 RISK MANAGEMENT
                                                                                                                                                  Corporate & Marketing                        Health and Safety
     Vebi Istituto Biochimico is a limited liability   The concept of risk-based thinking was im-                                                       Strategy                                   Manager
     company SRL, led by a sole director based         plicit in Vebi since its first adoption of the
     in Borgoricco, Padua, in Via Desman. There        QMS in 2006, including, for example, the con-
                                                                                                                                                                                               Reach & CLP
     is also an additional distribution logistics      duct of preventive actions to eliminate po-
     office in Santa Maria di Sala, Venice, in Via     tential non-compliance, the analysis of any
     Achille Grandi 36.                                non-compliance that has occurred, and the
                                                       adoption of appropriate actions to prevent                                               Business Area                                                   Administration-
                                                                                                                        Biochemical Italy                           Beauty & Health Italy                                         R&D Biochemical
     The company shares are divided among              the recurrence of such non-compliance.                                                Biochemical Beauty                                 Plant Area      Finance-Human
                                                                                                                          Business Area                                Business Area                                                   Area
                                                                                                                                                & Health Expo                                                   Resources Area
     shareholders. The Shareholders’ Meeting is        Since 2020, Vebi has obtained the ISO
     the collective body within which govern-          14001 Certification: 2015, by extending risk
     ance guidelines are shared.                       management to the entire organisational                                                                                  Sales
                                                       system. Therefore, Vebi needs to plan and                                                                             Management                                              R&D and QC
                                                                                                                                                                                                                                      Laboratory
     There is also a statutory auditor who      su-    implement actions that address risks and                                    Dept.
                                                                                                                                 Marketing
     pervises compliance with the law and       the    opportunities: this approach forms a basis
     principles of correct management of        the    for increasing the effectiveness of the QEMS,                           Dept. Regula-
     company. The auditor is registered to      the    achieving better results and preventing                                  tory Bioche-                Dept. R&D Purcha-           Engineering       Programming                    Biochemical
                                                                                                                                    mical                    sing Regulatory                                                 Logistics
     appropriate board.                                negative effects.                                                                                                                and Mainte-      and Production                  Purchasing
                                                                                                                                                              and Beauty &              nance Office          Office                        Office
                                                       When undertaking a new project, such                                                                       Health
                                                       as attracting customers, developing new
                                                       products and services, reducing waste or
                                                       improving productivity, Vebi always applies                                             Export Manager
                                                                                                                                                                                                              Production
                                                                                                                                                                                                             Departments
                                                       risk analysis, as per QEMS certification.

                                                                                                                                   Agents                        Agents                      Agents

                                                                                                                           Dept. Sales              Dept.                        Dept.
                                                                                                                        Biochemical Italy        Export Sales                 Export Sales

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2
MATERIALITY
  ANALYSIS
MATERIALITY ANALYSIS

     METHODOLOGY NOTES                                   The information and data contained in the                         The information and data collection process
                                                         document relate to the 2020 fiscal year, but                      was managed by the company’s General
     This first Sustainability Report of Vebi Istituto
                                                         using a time span consisting of the 2018-                         Management, in close collaboration and in
     Biochimico demonstrates and is evidence,
                                                         2020 three-year period to highlight the ac-                       agreement with the various company func-
     for its employees and all external stake-
                                                         tual path towards sustainability.                                 tions, with the aim of allowing for a clear
     holders, of the company’s commitment to
                                                         The company undertakes to publish the Re-                         and precise understanding of the informa-
     developing a concrete sustainability policy.
                                                         port on an annual basis.                                          tion considered relevant and significant for
                                                                                                                           stakeholders, according to the principles of
     The Report is, in fact, the main reporting and
                                                         The GRI-Standards guidelines require the                          balance, comparability, accuracy, timeli-
     communication tool, not only of the results
                                                         Report to contain information relating to                         ness, clarity, and reliability.
     achieved by the company in economic, so-
                                                         aspects that are considered material, such
     cial, and environmental terms, but also of its
                                                         as those aspects that reflect the significant
     vision, its values and priorities in building a
                                                         impacts for the organisation from an eco-
     sustainability strategy.
                                                         nomic, environmental, and social point of
                                                         view and that substantially influence the
     For its drafting, Vebi has adopted the GRI
                                                         assessments and decisions of stakeholders.
     Sustainability Reporting Standards-
     GRI-Standards, as a methodology guideline
                                                         Furthermore, the 17 Sustainable Devel-
     based on an accordance-core criterion,
                                                         opment Goals of the United Nations 2030
     which is considered among the most relia-
                                                         Agenda were taken into consideration, giv-
     ble internationally.
                                                         en the increasingly central role of this new
                                                         framework, which recognises the key and
     The reporting scope includes the company
                                                         decisive role that businesses of any size,
     headquarters in Borgoricco with the ware-
                                                         sector, and geographical location have on
     house of Santa Maria di Sala.
                                                         sustainable development.

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MATERIALITY ANALYSIS                                                                                                For this first year, the evaluations were col-
                                                                                                                         lected through an evaluation questionnaire
                                                                                                                                                                               Carrying out a materiality
                                                                                                                         that was administered to all employees,
                                                                                                                                                                             analysis means defining the
                                                                                                                         and coordinated by an external profession-              relevance of economic,
                                                                                                                         al and a company representative to allow              environmental, and social
                                                                                                                         for its correct interpretation, and possibly a
     MATERIALITY MATRIX                              language between management and all
                                                     stakeholders, through a process of stake-                           more in-depth comparison. The same ques-
                                                                                                                                                                                      sustainability goals.
     Materiality is a fundamental concept and        holder engagement.                                                  tionnaire was proposed online to custom-
     represents the focus of the GRI-Standards.                                                                          ers, suppliers, agents, banks, and political
     Carrying out a materiality analysis means                                                                           institutions.
     defining the relevance of economic, envi-
     ronmental, and social sustainability goals
                                                     IDENTIFICATION
                                                                                                                         From the analysis of the results, Vebi’s first
     based on two criteria:                          OF THE MATRIX                                                       materiality matrix was obtained, shown by
                                                     Construction of the matrix was carried out                          the charts on the following pages.
     1 The relevance of the goal for
                                                     in several distinct phases.                                         For this year, the choice of methods of anal-
       the assessments and deci-                                                                                         ysis and evaluation was made in compli-
       sions of stakeholders                         First of all, some “relevant aspects” were ex-                      ance with the security measures required
                                                     trapolated through the analysis of corpo-                           by the unique current Covid-19 pandemic
     2 The significance of the im-
                                                     rate documentation, comparison with the                             situation and, in particular, with personnel
       pacts generated by the or-                    various publications on sustainability and,                         physically present for the production area,
       ganisation                                    in particular, the guidelines of GRI and the                        on the Zoom platform for all other employ-
                                                     17 Sustainable Development goals of the                             ees, and online for external stakeholders.
     The matrix is graphically represented as a
     Cartesian plane where the aspects consid-       United Nations 2030 Agenda, and a series of
                                                     interviews and focus groups with company                            As early as next year, the company intends
     ered “material” are positioned according to
                                                     management.                                                         to further develop stakeholder involvement
     the “relevance” attributed by the company
                                                                                                                         by building more in-depth exchange rela-
     on the X axis, and by the stakeholders on the
                                                     The context and operational specificities                           tions, and by setting up focus groups.
     Y axis.
                                                     of Vebi were then taken into consideration                          The corresponding Standards were then
                                                     and a further selection of these aspects                            identified from the matrix goals, which were
     Seemingly simple, the process of defining
                                                     was carried out. The outcome of this pro-                           functional to the detailed reporting of the
     the most impacting variables is multi-step
                                                     cedure highlighted 14 material goals, which                         Sustainability Report.
     and complex, and requires a rigorous ap-
     proach. At the same time, however, it is an     were subjected to the assessment of the
     opportunity for strategic reflection, which     company and stakeholders.
     allows for sharing a vision and a common

30                                                           Vebi Istituto Biochimico Sustainability Report / 2020   Vebi Istituto Biochimico Sustainability Report / 2020                                    31
MATERIALITY ANALYSIS
     VEBI ISTITUTO BIOCHIMICO 14 MATERIAL GOALS

                                                                                                                                                                      MATERIALITY MATRIX

          Ensure the responsibility of busi-           Pay attention to the correct man-                                                             10
                                                       agement of waste as required by
      1   ness management to continue
          growing in the market with a for-       8    legislation and by the ISO 14001
          ward-looking vision                          certification with a view to contin-                                                                                                             14
                                                       uous improvement
                                                                                                                                                                                 6
      2   Maintain attention to risk manage-                                                                                                         9.5

          ment                                    9    Use electricity from renewable                                                                            13   2

                                                                                                                        RELEVANCE FOR STAKEHOLDERS
                                                       sources
                                                                                                                                                                                  3     8
                                                                                                                                                                 4         7                  11
          Support investments for process
          and product innovation (labora-
      3   tory and environmental manage-          10   Pay attention to the use of water in
                                                       the production cycle
                                                                                                                                                     9

          ment system) and in Research                                                                                                                                                              1
                                                                                                                                                                 10                           9
          and Development
                                                                                                                                                                                        5
                                                       Ensure training courses for employ-
      4   Develop innovative products for
          sensitive and diversified markets       11   ees to improve skills and ensure
                                                       business continuity with a view to
                                                                                                                                                     8.5

                                                       continuous development
          Manage Italian and foreign mar-
      5   kets through a product diversifi-
          cation strategy aimed at reducing       12   Develop the value of the territory in
                                                                                                                                                     8           12
                                                       personnel recruitment policies
          risk

          Develop high-performance, safe               Promote a good corporate climate
      6   products for humans and the envi-       13   to maintain a high level of mutual
          ronment                                      trust                                                                                         7.5

                                                                                                                                                           7.5   8        8.5           9     9.5       10

          Pay attention to environmental im-
      7   pacts produced by the company,
                                                  14 Ensure the Health and Safety of                                                                                      COMPANY RELEVANCE
          thanks to the ISO 14001 certification      workers

32                                                      Vebi Istituto Biochimico Sustainability Report / 2020   Vebi Istituto Biochimico Sustainability Report / 2020                                        33
MATERIALITY ANALYSIS

     MATERIAL GOALSAND
     THE 2030 AGENDA
     The United Nations 2030 Agenda considers
     the company one of the most important
     subjects for the implementation of the 17
     Sustainable Development Goals (SDGs). The
     latter are becoming increasingly legitimized
     as a reference paradigm for the develop-
     ment of a strategic approach to sustaina-
     bility.

     Vebi also participates in the pursuit of SDGs
     through a business model linked to target-
     ed investments, responsible innovation, at-
     tention to health and safety, and the devel-
     opment of new skills.

     The correlation between the compa-
     ny’s 14 material goals, the corresponding
     GRI-Standards indicators, and the objec-
     tives of the 2030 Agenda is based on the
     guidelines indicated in “GRI-Linking the
     SDGs and the GRI Standards,” last update
     September 2020.

34                                                   Vebi Istituto Biochimico Sustainability Report / 2020   Vebi Istituto Biochimico Sustainability Report / 2020   35
MATERIALITY ANALYSIS
     MATERIAL GOALS, 2030 AGENDA GRI AND SDGS INDICATORS

     MATERIAL                                SUSTAINABILITY   GRI                 INDICATOR              2030                              MATERIAL                                 SUSTAINABILITY   GRI                   INDICATOR            2030
     GOALS                                   DIMENSION        INDICATORS          TITLE                  AGENDA                            GOALS                                    DIMENSION        INDICATORS            TITLE                AGENDA

     Ensure the responsibility of business                                                                                                 Pay attention to the correct mana-
     management to continue growing                                               Economic                                                 gement of waste as envisaged by                                                 Wastewater and
 1   in the market with a forward-lo-
                                             ECONOMIC         GRI 201
                                                                                  performance                                       8      legislation and by the ISO 14001 cer-    ENVIRONMENTAL    GRI 306               solid waste
     oking vision                                                                                                                          tification with a view to continuous
                                                                                                                                           improvement
                                             ECONOMIC
 2   Maintain attention to risk manage-
                                             ENVIRONMENTAL    GRI 201
                                                                                  Economic
                                                                                                                                           Use electricity from renewable
     ment
                                             SOCIAL
                                                                                  performance
                                                                                                                                    9      sources
                                                                                                                                                                                    ENVIRONMENTAL    GRI 302               Energy

     Support investments for process                                              Indirect
     and product innovation (laboratory
 3   and environmental management            ECONOMIC         GRI 203
                                                                                  economic
                                                                                  impacts                                           10
                                                                                                                                           Pay attention to the use of water in
                                                                                                                                                                                    ENVIRONMENTAL    GRI 303               Water
     system), and Research and Deve-                                                                                                       the production cycle
     lopment
                                                                                                                                           Ensure training courses for em-
     Develop innovative products for         ECONOMIC                             Marketing                                                ployees to improve skills and ensu-                                             Training and
 4   sensitive and diversified markets       SOCIAL
                                                              GRI 417
                                                                                  and labelling                                     11     re business continuity with a view
                                                                                                                                                                                    SOCIAL           GRI 404
                                                                                                                                                                                                                           Development
                                                                                                                                           to continuous development

                                                                                  Indirect
     Manage Italian and foreign markets                                                                                                    Develop the value of the territory in                     GRI 102 40, 41, 42,   Stakeholder enga-
 5   through a product diversification       ECONOMIC         GRI 203
                                                                                  economic
                                                                                  impacts                                           12     personnel recruitment policies
                                                                                                                                                                                    SOCIAL
                                                                                                                                                                                                     43, 44 e GRI 203-1    gement/ Develop-
     strategy aimed at reducing risk                                                                                                                                                                                       ment and impact
                                                                                                                                                                                                                           of investments in
                                                                                                                                           Promote a good corporate climate                          GRI 102 40, 41, 42,   infrastructure and
     Develop high-performance, safe
                                             ENVIRONMENTAL                        Marketing                                         13     to maintain a high level of mutual       SOCIAL           43, 44 / GRI 203-1    support services/
 6   products for humans and the envi-
                                             SOCIAL
                                                              GRI 417
                                                                                  and labelling                                            trust                                                     / GRI 401-1           Employees
     ronment

                                                                                                                                           Ensure the Health and Safety of                                                 Workplace health
     Pay attention to environmental                                                                                                 14     workers
                                                                                                                                                                                    SOCIAL           GRI 403
                                                                                                                                                                                                                           and safety
 7   impacts produced by the company         ENVIRONMENTAL    GRI 305             Emissions
     thanks to the ISO 14001 certification

36                                                                      Vebi Istituto Biochimico Sustainability Report / 2020   Vebi Istituto Biochimico Sustainability Report / 2020                                                                    37
MATERIALITY ANALYSIS

     DRIVERS OF SUSTAINABILITY, INNOVATION,
     AND HUMAN CAPITAL
     “Two souls that have only one heart in com-     As can be seen from the material goals that                                                                           In addition to investments in primary safety
     mon,” this is how Luigi Bazzolo, CEO of the     emerged from the matrix, one of the cen-                         Or by choosing less impacting materials,             (extraction system, safety procedures, up-
     company and Head of the R&D department,         tral objectives of R&D activity is the devel-                    such as in micro-capsules, for the produc-           dating of machinery), a lot of work has been
     likes to define Vebi. The heart of the compa-   opment of high-performance products that                         tion of which plastic materials have been            done on the engineering of processes and
     ny is made up of a passion for Research, a      are safe for humans and the environment,                         eliminated, thus avoiding the problems re-           on improvement of the industrialization of
     fundamental value that is expressed in the      paying attention to the resulting environ-                       lated to microplastics, so harmful, for ex-          products, thus obtaining a clear improve-
     two guiding assets of the company culture:      mental impacts, also as influenced by the                        ample, to the sea.                                   ment in company productivity and the cre-
                                                     ISO 14001 certification that the company ob-                     However, pursuing innovation also means              ation of an Engineering and Maintenance
     • Innovation, as pertains to                                                                                     making major investments in new technol-
                                                     tained in 2020.                                                                                                       technical office.
       products and processes;
                                                                                                                                                                           “
                                                                                                                      ogies and processes.
       a strategic managerial                        The development of a new product starts                          In this regard, the internal laboratory was             The development of a new
       approach that pervades all                    from the awareness that the winning idea                         expanded and renovated in the 2018 - 2019            product starts from the aware-
       company activities;                           must not be just the one that creates an                         two-year period, doubling the dedicated
                                                                                                                                                                           ness that the winning idea must
                                                     effective product, but also, and above all,                      spaces and creating the correct environ-
     • Development of human                          the one that allows to obtain an excellent                       mental and technological conditions, with            not be just the one that creates
       capital, consisting of skills                 technical result with the lowest environ-                        an investment in the development of new              an effective product, but also,
       and motivation to contribute                  mental impact. In creating a product we try                      skills exceeding 250,000 euros.
                                                                                                                                                                           and above all, the one that al-
                                                     to move towards “good chemistry”; towards                        Another significant investment, equal to
       to the growth and success                                                                                                                                           lows for obtaining an excellent
                                                     a more responsible use of chemical prod-                         more than 2 million euros, involved the
       of the company.                               ucts.                                                            Supply Chain and Production departments              technical result with the lowest
     In fact, within the company, product inno-
     vation represents a key element in the path
                                                     For example, by increasing the production
                                                     of less invasive “bait products,” because
                                                     they contain a smaller quantity of active in-
                                                                                                                      during the 2018 - 2020 three-year period.
                                                                                                                      As the company grew, the transition from
                                                                                                                      a more family-run business to a company
                                                                                                                                                                           environmental impact.
                                                                                                                                                                                                           ”
     towards sustainability. What does product                                                                                                                                                       Luigi Bazzolo
     innovation mean if not designing a health-      gredient, and are more selective because                         with a managerial approach was made.
                                                                                                                                                                                          CEO Vebi Istituto Biochimico
     ier and safer product for humans and less       their action is more concentrated on the
     impacting on the environment                    target.

38                                                         Vebi Istituto Biochimico Sustainability Report / 2020   Vebi Istituto Biochimico Sustainability Report / 2020                                                  39
MATERIALITY ANALYSIS
                                                                                                                           REBRANDING:
     DRIVERS OF SUSTAINABILITY, INNOVATION,                                                                                INNOVATION AND NEW COMPANY IMAGE
     AND HUMAN CAPITAL
                                                                                                                           In February 2018, during the annual me-       sector, were established. The former
     At Vebi, there is also a strong conviction                                                                            eting with the sales network, the com-        is capable of communicating with
     that people play a crucial role in achieving                                                                          pany presented an important project           operators based on a specific and
     corporate objectives.                                                                                                 to change its institutional and com-          targeted language; the latter addres-
                                                                                                                           mercial image, which involved all the         ses final consumers allowing them to
     Working on the concept of assumption of                                                                               company’s R&D, production, regula-            make informed choices based on a
                                                                                                                           tory, marketing, and business depart-         clear, effective, and concise commu-
     responsibility and mutual trust, manage-
                                                                                                                           ments for over a year. With a proactive       nication on the label. Furthermore, the
     ment seeks to promote a corporate envi-                                                                               attitude, the company has decided to          pay-off for green lovers is evidence of
     ronment within which everyone may feel                                                                                redefine the taxonomy of the value of         the company’s willingness to respect
     valued and, in turn, a participant in good                                                                            brands in order to be able to effecti-        the environment as much as possible.

                                                    “
     company results.                                                                                                      vely engage various target audien-
                                                       Investing in innovation al-                                         ces. This is how Vebi Istituto Biochimi-
                                                                                                                                                                           Experimentation     and
                                                                                                                           co was established. It already existed
     To encourage this process of belonging,        lows us to attract new talent to                                                                                     change were the two di-
                                                                            ”
                                                                                                                           as a company name that is best able
     training courses focused on team building      enrich our skills.                                                     to express the value of research and
                                                                                                                                                                         rections pursued for re-
     goals have been created.                                                                                              innovation within which the two souls,
     Within the internal communications area,                                                                              Beauty & Health and Biochemical co-           branding. Today, Vebi is a
                                                                               Marcello Pinto                              exist, as represented by the new logo.
     the emphasis was placed on the impor-
                                                              Human Resources Management                                   Furthermore, by this action, the com-
                                                                                                                                                                         dynamic, innovative com-
     tance of transferring the company values
     and culture by starting a weekly newsletter
                                                                                                                           pany has also decided to promptly ad-         pany aware of engaging
                                                                                                                           dress legislative changes by adapting
     and creating a company blog within which                                                                              its products to the new parameters set
                                                                                                                                                                         to the market, consumers,
     all employees can interact by sharing pro-                                                                            by the authorities. The biochemical area      and the environment.
     fessional and personal experiences.                                                                                   was then further reorganised thanks to
                                                                                                                           brand positioning divided by sector.
                                                                                                                           “Vebitech your best partner in profes-                           Elisa Trevisan
                                                                                                                           sional solutions” and a retail line, the                        Marketing Manager
                                                                                                                           first dedicated to professionals in the

40                                                      Vebi Istituto Biochimico Sustainability Report / 2020   Vebi Istituto
                                                                                                                     Istituto Biochimico
                                                                                                                              BiochimicoSustainability
                                                                                                                                         SustainabilityReport
                                                                                                                                                        Report/ /2020
                                                                                                                                                                  2020                                             41
03
DIALOGUE WITH
 STAKEHOLDERS
DIALOGUE WITH STAKEHOLDERS
                                                                                                                                                                     THE ECONOMIC          EMPLOYESS
                                                                                                                                                                      COMMUNITY
     More and more SMEs, also due to the Cov-         The company has become aware that the
     id-19 pandemic, have found themselves            improvement and innovation of knowledge
     having to face the growing interaction be-       and skills are motivating, and contribute to                                                       TRADE                                             TERRITORY AND
     tween economic performance and envi-             increasing a sense of belonging. With this                                                   INSTITUIONS AND                                            FUTURE
                                                                                                                                                    ASSOCIATIONS                                            GENERATIONS
     ronmental and social impacts.                    in mind, within the internal communications
     Furthermore, the increased sensitivity of        area, and to facilitate dialogue and involve-
     public opinion towards topics relating to        ment in the various company activities, a
                                                                                                                                                                                    AMBIENTE
     sustainability, climate change, and ma-          weekly newsletter was created, as well as a
     jor social challenges, confronts companies       company blog within which all employees
                                                                                                                                                   COMMUNICATION
     with the need to modulate relations with         can interact by sharing professional and                                                        TOOLS
                                                                                                                                                                                                           TRADE UNIONS

     their stakeholders. Dialogue with stakehold-     personal experiences.
     ers becomes one of the tools to manage           Furthermore, all employees and collabora-
     this complexity and to define effective busi-    tors participated in defining the materiality                                                                                        CUSTOMERS AND
                                                                                                                                                                        SUPPLIERS
     ness strategies in the medium-long term.         matrix that identified the key goals leading                                                                                          CONSUMERS

     Dialogue and involvement are the access          to Vebi’s sustainability, with the desire to
     keys to create economic value and values         further investigate the methods of involve-
     for the company and its territory. This path     ment.
     requires concern, attention, care, and time
     in order to benefit from the most fruitful re-
                                                      CUSTOMERS                                                        A line of professional products that is capa-                           THE ECONOMIC COMMUNITY
     sults.
                                                      AND FINAL CONSUMERS                                              ble of communicating thanks to a specific
                                                                                                                                                                                               Vebi’s commitment to the economic com-
                                                                                                                       targeted language, has been dedicated to
                                                      Vebi seeks the highest standards of excel-                                                                                               munity, mainly represented by banking and
                                                                                                                       technical consumers. While for final con-
     EMPLOYEES                                        lence in all its products: safety of use for
                                                                                                                       sumers, a label was chosen that allows for
                                                                                                                                                                                               financial institutions, translates into a trans-
                                                      consumers and for the environment.                                                                                                       parent and constant dialogue on objectives
     Attention to its employees and collabora-                                                                         making an informed choice based on clear,
                                                      This was also based on what was outlined                                                                                                 and operational management methods,
     tors has led Vebi Istituto Biochimico to in-                                                                      effective, and concise communication.
                                                      during the rebranding of 2018, which rede-                                                                                               focused on achieving results that will sup-
     vest in training and prevention activities at                                                                     Furthermore, for this first Sustainabili-
                                                      fined the taxonomy of the brands value in                                                                                                port the company towards solid, constant
     various levels and, in particular, in the area                                                                    ty Report strategic customers in Italy and
                                                      order to effectively engage various target                                                                                               growth over time.
     of workplace safety.                                                                                              abroad, were involved in defining the ma-
                                                      audiences.                                                                                                                               Furthermore, the company also listened to
                                                                                                                       teriality matrix.
                                                                                                                                                                                               the economic community in defining the
                                                                                                                                                                                               materiality matrix.
44                                                          Vebi Istituto Biochimico Sustainability Report / 2020   Vebi Istituto Biochimico Sustainability Report / 2020                                                                         45
DIALOGUE WITH STAKEHOLDERS
                                                                                                                                 VEBI AND INSTITUTIONS, A FRUITFUL DIALOGUE
                                                                                                                                 On 11 September 2020, the Minister of Economic Development, Stefano Patu-
     SUPPLY CHAIN                                    The supply chain is divided into 3 areas:
                                                                                                                                 anelli, and the Minister for Parliamentary Relations, Federico D’Incà, were wel-
     At Vebi, the supply chain is made up of over    1. Active ingredients:             strategic                                comed at the Vebi Istituto Biochimico, accompanied by the Mayor of Bor-
     300 companies for a supply of diversified       chemicals in the manufacturing of prod-                                     goricco. Thanks to the collaboration with CONFAPI (the Italian Confederation
     components. Over the years, important           ucts; the active ingredients are linked to                                  of Small and Medium Private Industry), the company, through its owner, Luigi
     partnerships have been consolidated with        very stringent regulatory constraints and,                                  Bazzolo, had the opportunity to talk about the needs and critical issues of
     suppliers that have ensured continuity, flex-   for this reason, they are subjected to mul-                                 businesses that operate in complex sectors such as biochemistry. The visit
     ibility, and production quality. The business   tiple controls upstream of the supply chain.                                was useful to refocus the attention of the Institutions towards the topic of Re-
                                                                                                                                 search & Development, investments in innovation, and legislative compliance,
     segment in which Vebi has been operating        2. Adjuvants:       additives, emulsifiers, ex-
     for over 70 years is characterized by intense                                                                               for a sector in which these three areas are strategically integrated.
                                                     cipients, etc., fundamental in the realisation
     periods of stress in the supply chain linked    of the product that may originate, such as
     to the strong seasonality of the products of-   flour, from the use of by-products of other
     fered. This condition poses a constant and      processes in the food industry, with a view
     very difficult challenge to the Supply Chain    to circular economy.
     regarding the timing of supplies, manage-
     ment of warehouse stocks, and readiness to      3. Product packaging: everything
     respond to sales fluctuations.                  needed to contain the product and be able
     With this in mind, the company is undertak-     to send it to the distribution channel safely.
     ing a challenging process of rationalization
     and reorganization of the supply chain due
     to the continuous process of renewal of the
     production machinery pool, which requires
     an increasingly targeted choice of the com-
     ponents to be used.
     In this manner, Vebi is also able to improve
     its performance along the distribution
     channel, as it is able to produce and supply
     the market effectively and quickly.

46                                                         Vebi Istituto Biochimico Sustainability Report / 2020   Vebi Istituto Biochimico Sustainability Report / 2020                                            47
DIALOGUE WITH STAKEHOLDERS

     Most of the suppliers of active ingredients
     are based in Italy. For other components
                                                      ACTIVITY WITH SOCIAL IMPACT                                      Through the project, children from underde-
                                                                                                                       veloped countries are given the opportuni-
     not considered strategic, purchases may          The company has an ongoing commitment                            ty to increase the rate of schooling, imple-
     also be made abroad for cost containment         to improve dialogue with the local commu-                        menting and promoting goal 4 of the 2030
     reasons. For purchases relating to product       nities of reference, since it is convinced of                    Agenda. During the 2018-2020 three-year
     packaging, Italy and Europe are the refer-       the importance of redistributing the wealth                      period, Vebi gifted 228 kit study kits for an
     ence markets.If possible, strategic suppliers    generated to encourage the development                           amount of over 11,000 euros.
     are audited internally.                          of the territory. During the 2018-2020 three-
     Other evaluation methods are also used           year period, Vebi allocated the share of                         In terms of enhancement of culture with-
     such as an “in-depth evaluation question-        Christmas gifts to two different projects.                       in the territory, Vebi answered the call by
     naire” sent electronically, or the “evaluation   The first aimed at supporting the activity of                    the University of Padua, by supporting the
     questionnaire carried out in person,” during     the Social Cooperative Pasticceria Giotto,                       restoration of the canvas “The Hungarian
     the audit of the supplier.                       an artisan laboratory that employs 38 in-                        Scholar” by Janos Zsamboky, exhibited in
                                                      mates inside the Padua prison.                                   the Sala dei Quaranta, the large space that
                                                      In addition to the laboratory, packaging and                     precedes the historic Aula Magna of Palazzo
                                                      logistics departments have also been set up                      del Bo.
                                                      in the prison. By working on the concepts of                     The Hungarian scholar, Janos Zsamboky,                           
                                                      mutual esteem and trust, the project aims                        had multifaceted talent: he was a doc-                                                                                                      master_Layout 1 16/12/2020 11:05 Pagina 1

             IMPROVEMENT GOAL:                                                                                         tor, philologist, humanist, historian, poet,
                                                                                                                                                                                      
                                                      at the reintegration of prisoners, obtaining
            During the 2021-2022 two-year
                                                      extremely encouraging results, as can be                         art collector, and patron. He graduated in                                                                                                                              regali
     period, the company will begin a pro-                                                                                                                                                                                                                                                 che cambiano
                                                      seen from the box to the side.                                   medicine in Padua in 1555. The restoration                                                                                                                            il futuro
     cess, where possible, of “accreditation
                                                                                                                       intervention required an economic com-
                                                                                                                                                                            This year VEBI ISTITUTO BIOCHIMICO SRL would like to wish you a Merry Christmas in a special way. The

                                                      During the 2019-2020 two-year period, Vebi
                                                                                                                                                                            gift you received is a donation, from you to UNICEF. Your immense help will allow us to guarantee school
                                                                                                                                                                            kits: thanks to this, 988 children will go to school, and have the chance to fight poverty, exploitation and
                                                                                                                                                                            violence by building a brighter future.

     on an environmental basis” of the sup-                                                                                                                                 This gift received from VEBI ISTITUTO BIOCHIMICO SRL is a kind gesture, which will change a child’s future.

                                                      has awarded the Cooperative over 22,500                          mitment equal to 4,300 euros.
     ply chain. In the evaluation questionnaire
                                                      euros.
                                                                                                                                                                                                                                                                                            This year VEBI ISTITUTO BIOCHIMICO would like to wish you a Merry Christmas in a special way. The gift
                                                                                                                                                                                                                                                                                            you received is a donation, from you to UNICEF. Your immense help will allow us to guarantee books and
                                                                                                                                                                                                         Buon Natale e Felice Anno Nuovo!

     shared with the suppliers during the audit,
                                                                                                                                                                                                                                                                                            note books: thanks to this, 1001 children will go to school, and have the chance to fight poverty,
                                                                                                                                                                                                                                                                                            exploitation and violence by building a brighter future.

                                                                                                                                                                                                                                                                                            This gift received from VEBI ISTITUTO BIOCHIMICO is a kind gesture, which will change a child’s future.

     Vebi will add some environmental crite-          The second project “Gifts that change the                                                                                                                                                                       Francesco Samengo
                                                                                                                                                                                                                                                                     Presidente UNICEF Italia

     ria alongside quality criteria, this will al-    future,” is sponsored by UNICEF. UNICEF                                                                                                                                                                                                                               Merry Christmas and Happy New Year!

     low for broadening the evaluation of the         works with a strategy based on the rights
     environmental area within the framework          and needs of the child through develop-                                                                                                                                                                                                                                                                   t     Paolo Rozera
                                                                                                                                                                                                                                                                                                                                                            Direttore Generale UNICEF Italia

     agreements with its own Supply Chain.            ment programs that also involve families,
                                                      communities, and nations.

48                                                          Vebi Istituto Biochimico Sustainability Report / 2020   Vebi Istituto Biochimico Sustainability Report / 2020                                                                                                                                                                                                                             49
04
THE VALUE
OF PEOPLE
THE VALUE OF PEOPLE

                                                                                                                         CONTRACTUAL
     ORGANISATIONAL STRUCTURE                         Most of the hires (15 out of 17) concern an                                                                                MEN                             WOMEN                TOTAL
                                                      age category under the age of 30, a sign                           STATUS
     As of 31 December 2020, the personnel of         that highlights the company’s desire to cre-                                                                 < 30       30 > 50   50 >             < 30    30 > 50       50 >   TOTAL
     Vebi Istituto Biochimico consists of 81 em-      ate a young work team for which to foresee
     ployees, 47 office workers and 34 blue-col-      an internal career development path.                                PERMANENT                                 16           21      5                5        22           5      74
     lar workers, hired with a SME chemical sec-      In this manner, the company will assume a
                                                                                                                          FIXED-TERM                                 6            -      -                   1     -            -       7
     tor contract, 76 full time, and 5 women          crucial role as medium between economy
     part-time within the age group between 30        and society, supporting the development of
     and 50. The company turnover rate for 2020       highly professional skills within the territory
     is 9.6%, offset by a new hiring rate equal to    in which it operates, and contributing to its
     23.3%. Three interns also collaborate with       enhancement.
     the company (one in the white collar sector,     In the 2018/2020 three-year period, 4 em-                                                                           < 30                 30 > 50                  50 >          TOTAL
     two in the production area). All employees       ployees took parental leave. The personnel                         RECRUITMENT
     reside in Veneto.                                regularly returned to work.                                                                                  MEN        WOMEN     MEN        WOMEN          MEN      WOMEN      TOTAL
     During 2020, the company hired 16 people,
                                                                                                                          PERMANENT                                  6            -       -              2          -           -       8
     of which 8 with a permanent contract, and
     8 with a fixed-term contract.                                                                                        FIXED-TERM                                 8            1       -              -          -           -       9

                                  EMPLOYEES AT 31/12/2020                                                                 SEASONAL                                   -            -       -              -          -           -       -

                                                                                                                                                                          < 30                 30 > 50                  50 >          TOTAL
                                                                                                                         TERMINATIONS
                                                                                                                                                                   MEN        WOMEN     MEN        WOMEN          MEN      WOMEN      TOTAL

                                                                                                                          TERM                                       1           -        -              -          -           -       1

                                                                                                                          TERMINATIONS                               -           -        -              -          -           -       -
                 81 total                 47 office workers            34 blue collar workers
                                                                                                                          RESIGNATIONS                               1           -        5              1          -           -       7
               33       48                    29      18                       4           30
             women     men                  women    men                     women        men                             PENSION                                    -           -        -              -          1           -       1

52                                                            Vebi Istituto Biochimico Sustainability Report / 2020   Vebi Istituto Biochimico Sustainability Report / 2020                                                                   53
THE VALUE OF PEOPLE
                                                                                                                                  TEAM BUILDING TO IMPROVE
     ORGANISATIONAL                                   Currently, the evaluation of performance                                    COHESION, TRUST, AND CORPORATE CLIMATE
                                                      and professional development takes place                                    Vebi team building has been established with the aim of stimulating the in-
     RESTRUCTURING, CORPORATE                         annually through meetings with depart-                                      volvement between offices, collaboration and trust, increasing the sense of
     CLIMATE AND TRAINING                             ment heads. In addition, during the 2018-20                                 belonging to the company to improve the corporate climate. At its basis, is the
                                                      three-year period the company paid 25,00                                    desire to integrate people with different skills through game-sports activities
     During the 2018-2020 three-year period,
                                                      euros gross/month per employee as a tem-                                    within a context of freer social interaction than “corporate formalism.”
     the company supported significant organ-
                                                      porary substitute for the absence of cate-                                  One of the most successful team building efforts was dedicated to Orienteer-
     isational restructuring that particularly
                                                      gory health funds based on national collec-                                 ing in the Cansiglio plateau, Belluno, during the summer of 2019.
     involved the R&D area and the related in-
                                                      tive bargaining.                                                            From 2014 to date, two are usually planned per year, with the exception of
     ternal laboratory, Production and the En-
                                                      In the meantime, the funds have been set                                    2020, due to the Covid-19 pandemic.
     gineering and Maintenance structure that
                                                      up and, from 2021, Vebi will join the Enfea
     previously did not exist.
                                                      and Enfea Salute funds to allow its employ-
     This can justify the 2020 turnover rate, which
                                                      ees to enjoy health promotion and protec-
     the company managed by investing in new
                                                      tion services.
     retraining professionals.
                                                      At the same time, for 2021 the company has
     Particular attention should be given to the
                                                      decided to maintain the amount previously
     Supply Chain, where this reorganisation
                                                      disbursed to replace health funds as a bo-
     intervention started, within which 11 people
                                                      nus for employees, transforming it into an
     were recruited, of which 4 with fixed-term
     contracts.
                                                      annual payment of petrol vouchers for a                                                                    venerdi 26 luglio 2019
                                                      value of 250 euros.                                                                                        #crazyvebiteam   #orienteeringchallenge
     Through such reorganisation activity, which
     led to the defining of clear structural areas
     of competence, the company specifical-
     ly worked on the concepts of responsibili-
     ty, trust, and consistency for a correct and
     shared understanding of roles.

54                                                          Vebi Istituto Biochimico Sustainability Report / 2020   Vebi Istituto Biochimico Sustainability Report / 2020                                           55
THE VALUE OF PEOPLE                                                                                                                                                                     IMPROVEMENT GOAL:
                                                                                                                                                                                             Increase functional technical skills
                                                                                                                                                                                     within the context of soft skills, thanks to a
                                                                                                                                                  TRAINING TO                        dedicated multi-faceted training program
     Another strategic elements, strongly desired            In reference to the above, the company                                             INCREASE SKILLS                      for people operating in the white-collar
     by top management, is the promotion of a                regularly plans team building activities, to                                                                            area, which largely consists of female em-
     positive corporate climate, a key topic that            stimulate cohesion and improve the intra-                                                                               ployees.
     also emerged during the materiality anal-               and inter-working group relations.                                     During the 2018-2020 three-year period,
     ysis, aimed on one hand, at facilitating the            From the training data in the following ta-                            the training activity has seen a consid-
     achievement of pre-set objectives in terms              bles, it is noted that the company worked a                            erable overall increase in the number of
                                                                                                                                    hours thanks to the constant growth of the
     of production efficiency and, on the other, to          great deal on the area of Safety, particular-
                                                                                                                                    company, which required an increase in
     encourage the involvement and motivation                ly in 2020, also in view of obtaining the ISO                          the level of skills necessary to face these
     of people who can thus fully express their              45001 Certification.                                                   changes. In reference to safety training,                COVID-19 EMERGENCY
     potential and feel valued.                                                                                                     the increase was due to the introduction                    MANAGEMENT
                                                                                                                                    of a second work shift.In the operation-
                                                                                                                                    al field, the technological evolution of the
                                                                                                                                    plant systems and machinery in produc-
                                                                                                                                    tion, and the redesign of the logistics sec-        The Covid-19 emergency involved the en-
                                                                                                                                    tor, required operators to focus training on        tire company, which was able to react
                                                                                                                                    the management of systems and on the                promptly with regard to safety through the
                                                                                                                                    increasingly digitized operating methods.           adoption of all the safeguards required by
                                                                                                                                    Furthermore, within the context of com-
                                                                                                                                                                                        law (masks, disinfectants, etc.) for produc-
                                                                                                                                    pany management activities, the broad
                                                                                                                                                                                        tion operators and for people present in
                                                                                                                                    adoption of the SAP system required a
                                                                                                                                    specific activity of expanding user’s skills,       the office. Furthermore, to guarantee social
               388,5                             932,5                                      1 . 3 41 ,7                             as well as the improvement and dissemi-             distancing and reduce the risk of spread-
                                                                                                                                                                                        ing the virus, Vebi immediately enabled
                HOURS                             HOURS                                        HOURS                                nation of regulatory knowledge, for exam-
                                                                                                                                    ple on REACH and CLP regulations, even to           the adoption of remote working methods,
                                                                                                                                    subjects not directly involved, but still ac-       allowing a functional rotation.
                                                                                                                                    tive in the fundamental processes of the            As regards the adoption of extraordinary
                                                                                                                                    company.                                            social safety nets, the company used the
        30% INFORMATION TECHNOLOGY              13% REGULATORY                             10% REGULATORY                           As can be seen from the tables, these ac-           extraordinary redundancy fund for the du-
                 1% QUALITY                        1% QUALITY                               2% TECHNICAL                            tivities mainly involved the male popula-           ration of 325.5 hours in the month of April
           69% HEALTH AND SAFETY                 7% TECHNICAL                              2% ENVIRONMENT                           tion, which have greater numbers in pro-
                                               16% ENVIRONMENT                          86% HEALTH AND SAFETY
                                                                                                                                                                                        2020 alone.
                                                                                                                                    duction.
                                             63% HEALTH AND SAFETY

                  2018                                2019                                     2020

56                                                                   Vebi Istituto Biochimico Sustainability Report / 2020   Vebi Istituto Biochimico Sustainability Report / 2020                                                     57
THE VALUE OF PEOPLE

                                   AVERAGE TRAINING HOURS
                                                                                                          25
                                                                                             23
                                                                20,5

                                                    17
                                                                              16
                                        13

                                                                                                    9,5
                                                            8
                   7         7                 7
        6                                                                             5,5
                         5
              4

                  2018                             2019                                     2020
            employees        women           men          office workers            blue-collar workers

     The average of the hours of training for             ic which required significant recourse to re-
     each category is given by the ratio between          mote work. This is an important change of
     the total number of training hours for each          pace, also given the young average age of
     category and the total number of employ-             company employees, much more sensitive
     ees belonging to the reference category.             to this type of approach, which represents
                                                          an important goal to be implemented in
             IMPROVEMENT GOAL:                            the short term. This change could also have
             With regard to the management                positive repercussions on the ability to at-
     of remuneration policies, an objective and           tract and retain talent in the company, with
     merit-based approach is gaining ground.              an evident positive effect in the long term.
     The need for this change, of course, was
     highlighted following the Covid-19 pandem-

58                                                              Vebi Istituto Biochimico Sustainability Report / 2020   Vebi Istituto Biochimico Sustainability Report / 2020   59
THE VALUE OF PEOPLE
                                                                                                                                                                                     SAFETY FOR WORKERS IN MANAGEMENT
                                                                                                                                                                                           OF CHEMICAL PRODUCTS
     HEALTH AND SAFETY,                                              IMPROVEMENT GOAL:                                          In addition to the training required by law,
                                                                   Obtain ISO 45001 Certification with-                         a “New-Hire Course” is carried out, in which
     PRIMARY VALUES                                       in the next two years. In this regard, the                            the main company critical issues are high-           At Vebi Istituto Biochimico, given the spec-
     Since Vebi is a chemical company, health             strengthening of a culture of prevention                              lighted, as well as environmental and or-            ificity of the products made, particular at-
     and safety in the workplace is a constant            shared by all collaborators is fundamen-                              ganisational aspects, and some training              tention is paid to the health of workers, to
     challenge, to which huge resources are al-                                                                                 courses are provided for specific tasks such         avoid any risk that could derive from con-
                                                          tal, since the ISO 45001 certification requires
     located.                                                                                                                   as the Forklift Driver Course for the logistics      tact with toxic chemicals. The safety pro-
                                                          that all workers be directly involved in the
                                                                                                                                                                                     cedures drawn up for this purpose include:
                                                          identification and management of the sys-                             area, or the PES PAV (Expert Person-Trained
                                                                                                                                                                                     • The use of all safety devices such as
     The protection of workers continues to al-           tem, thus creating a virtuous circle of im-                           Person) Course due to the presence of elec-
                                                                                                                                                                                     gloves, visors, shoes, and protective cloth-
     ways be crucial, given the awareness that            provement of Health and Safety.                                       trical risk for maintenance workers.                 ing for workers who may come into con-
     the production activity, particularly chem-                                                                                The accidents reported in the table below            tact with toxic chemicals;
     ical, implies, in itself, levels of risk that have                                                                         concern “imprudent” behaviour by people.             • The inclusion of internet stations, easi-
     been reduced in the long term thanks to                                                                                                                                         ly accessible from the various production
     area interventions by the adoption of safe-                                                                                                                                     areas, for free consultation of the archive
                                                                                                                                                                                     containing all the safety data sheets relat-

                                                                                                                                “
     guards aimed at reducing the chemical risk,
                                                                               ACCIDENTS                                                                                             ing to substances and products (for fur-
     and ad hoc training activities.                                                                                               We strongly believe in the                        ther information see page 67);
                                                                                          2018       2019       2020            value of all-around safety and                       • The use of an extraction system for the
     The issue of safety in the workplace and the
     related prevention of accidents emerged              NUMBER OF ACCIDENTS               1          3          2             want to share it so that it be-                      management of hazardous substances;
                                                                                                                                                                                     • The classification and identification of
                                                                                                                                comes a proactive behaviour
                                                                                                                                                                ”
     as a priority issue, also from the materiality       ACCIDENT RATE*                    2         5.3        3.1                                                                 all containers used for the chemical sub-
     analysis.                                                                                                                  in everyday work.                                    stances in the production phase thanks to
     The company has a health and safety                                                                                                                                             the use of a label communicating infor-
                                                          SERIOUS ACCIDENTS                 0          0          0                              Davide Montin                       mation, in accordance with legal obliga-
     management system based on the reg-
                                                          DAY LOST**                        0          0          0                                            Operations Manager    tions;
     ulations envisaged by Legislative Decree
                                                                                                                                                                                     • The greater frequency, with respect to le-
     81/2008, which applies to both employees
                                                          * (accidents/no. hours worked)x 200,000                                                                                    gal obligations, for the activity of “machine
     and workers who perform activities within            ** days absent starting from the date of the accident (included)                                                           guarding” or the inspection of all the safety
     the company area.                                                                                                                                                               devices for the production lines.

60                                                                 Vebi Istituto Biochimico Sustainability Report / 2020     Vebi Istituto Biochimico Sustainability Report / 2020                                                   61
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