SUSTAINABILITY 2017 - Kathmandu Holdings
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SUSTAINABILITY REPORT 2017 kathmandu.co.nz kathmandu.com.au kathmandu.co.uk kathmanduoutdoor.com
2 SUSTAINABILITY REPORT 2017 INTRODUCTION SUSTAINABILITY REPORT 2017 3
OUR
STORY
We were born in New Zealand Original.
—a breathtaking country where Sustainable.
isolation breeds innovation and Engineered.
the hunger to explore. Adaptive.
For 30 years we have designed These four principles are the
gear to endure the rugged foundation of every piece that
landscapes of our homeland, and carries the Kathmandu logo.
to outfit the adventurous spirit of They’re the basis of the questions
our people. we ask ourselves throughout the
design and manufacturing process.
With Kiwi ingenuity, and an open
mind, we continuously adapt our
gear to endure different weather
conditions, diverse terrain and the
ever-changing needs of travellers.
We act with people and the planet
in mind—from the creative minds of
our designers to the careful hands
of our suppliers, to the backs of our
customers all around the world.
We believe that adventure begins
when you pack your bag.
Easter in Queenstown, New Zealand, 2016 We are Kathmandu.
4 SUSTAINABILITY REPORT 2017 INTRODUCTION SUSTAINABILITY REPORT 2017 5
OUR TOP 10
SUSTAINABILITY
HIGHLIGHTS
5 Launched our 5 Green Star
AU Distribution Centre
Won the Banksia ‘Large
Business Sustainability
Leadership’ award and
two APC awards
B+ in the Ethical
Fashion Guide
supporting
workers’ rights
Partnered with
bluesign® to
eliminate harmful
chemicals
Ranked #2 in the outdoor
and sports category 2017
Textile Exchange Preferred
Fibres and Materials report
8.5 M
8.5 million bottles of water saved
3.9 M 74 %
Increased recycling rate
899 kg
Recycled 3.9 million plastic Increased sustainable from 69% to 72%. 106 stores 899kg of clothes donated
bottles into our gear cotton from 59% to 74% now recycling polybags to Red Cross Shops
6 SUSTAINABILITY REPORT 2017 INTRODUCTION SUSTAINABILITY REPORT 2017 7
CONTENTS CHAIRMAN’S
& CEO’S REPORT
As Kathmandu celebrates our 30th
8 Our Journey anniversary this year, we’ve had a
Since 1987, we’ve been building a culture of sustainability and now we’re chance to reflect on how we’ve
starting to think even bigger. evolved as a company. This report
demonstrates how our aspirations for
sustainable practice have matured
over the last three decades.
As a travel and adventure brand, we
16 Our Suppliers feel a great responsibility of caring for
Looking after the people in our supply chain is our number one priority. our planet. We’re not in it alone. Our
We’re evolving a new approach to how we do it. industry is actively working together
to influence change and we are proud
to be a part of the global progress.
In FY 2017, we were honoured to
26 Our Products receive the Banksia Large Business
The materials we choose make a big difference to our impact. We’ve made Sustainability Leadership Award,
big strides this year in sustainable textiles. recognising the commitment and
focus across our team. We were also
DAVID KIRK XAVIER SIMONET acknowledged by the Textile
CHAIRMAN CHIEF EXECUTIVE OFFICER Exchange ranking our business
second globally in the outdoor and
44 Our Footprint sports category of the Preferred
Operational efficiency supports environmental sustainability. First we Fibres and Materials 2017 Report.
measure and then we act. We are pleased to have expanded our
soft plastics recycling programme to
106 of our stores as we progress
towards our zero-waste-to-landfill
52 Our Community target. We have also expanded our
customer engagement programmes
Connecting our communities, customers and causes we care about. Our
and community investments.
strategy focuses on three ways to improve people’s lives.
This year, as in previous years, people
have been at the heart of our journey
to be a responsible corporate citizen —
from taking an active role in the
62 Our Team personal development of our team
The three pillars of our People Plan are helping us develop a safe, engaged members to protecting the rights of
and high performing team. every person in our supply chain.
30 Years of
OUR JOURNEY
JOURNEY
First Australian
1987
store opened
First New Zealand
1991
store opened
50 stores
2007
total
Kathmandu was
2009
publically listed
100 stores
2009
total
Launched our Sustain
2010
the Dream plan
OUR
Released our first
2012
sustainability report
150 stores
2014
total
Launched our international website
2016
and wholesale partnerships
Kathmandu was recognised with
2017
the Large Business Sustainability
Summit Club member Bob McLaughlan in
Leadership award in Australia — the South Island of New Zealand for our
Banksia Foundation 2007 Winter catalogue shoot.
10 SUSTAINABILITY REPORT 2017 INTRODUCTION SUSTAINABILITY REPORT 2017 11
OUR JOURNEY,
Kathmandu ambassador Tim Jarvis
What would it
take for us to
uses adventure to raise awareness
for environmental issues.
SINCE 1987
move beyond
sustainability
towards being a
business that
puts back more
than it takes out?
We’ve done a lot of growing up in the last 30 INDUSTRY AND INTERNATIONAL FOCUS
years. What would it take for us to move beyond
Sometimes, our impacts are not front of mind
sustainability towards being a business that puts
for our customers. But that doesn’t mean they
back more than it takes out?
Our 1991 catalogue cover features are not important. Industry partners give us
a boat navigating the pack ice of Big dreams like these can only be achieved if other tools for understanding our impacts. The
Mowbray Bay, Antarctica.
everyone plays a part. We’ve been building a Higg Index, a suite of self-assessment tools
culture of sustainability that helps everyone designed by the Sustainable Apparel Coalition
understand the impact of their role—from the with its roots in the outdoor industry, helps
factory pressures caused by a late purchase order brands understand their impacts. It showed us
to the waste we produce every day. At the same that chemical management is an area we
time, our Sustain the Dream strategy provides a should focus on. The apparel industry accounts
framework for measuring impacts and driving for 25% of global chemical use. Yet this was not
change across the organisation. at the tops of our customers’ minds.
To reduce our chemical impact, we partnered
HOW WE KNOW WHAT’S IMPORTANT with bluesign®, an independent organisation
A customer hikes through Fox
Testing hiking gear on the Glacier in New Zealand. that guides brands toward better chemistry. We
To understand our impacts and prioritise our
Tongariro Crossing in 2002. Credit @brandoyelavichexplorer see it as part of our role to educate team
action, we look to our stakeholders. They
members and customers about these less-
consistently tell us that human rights in the
obvious impacts.
supply chain should be our top priority. This year,
The 1994 catalogue commemorated
we’ve evolved our approach in this area—putting Because sustainability is all about making a
the 100 year anniversary of the first more emphasis on openly building capability difference, collaboration is the key to driving
summit of Mount Cook in 1894.
instead of the cat-and-mouse game of auditing. industry-wide change. We work with others in
our industry — even our competitors — in our
We undertake detailed assessments and surveys
mission to use business to drive change.
every two years to identify and understand
social and environmental impacts, rather than Our top five material issues have a strong focus
material issues, but the communication is on people and are closely aligned to the United
We’ve partnered with the Australian
Himalayan Foundation since 2012.
ongoing. We have regular conversations with our Nation’s Sustainable Development Goals. This
customers on social media and through our report looks closely at the progress we’ve made
customer service channels. This year, we saw a this year in these five issues: workers’ rights,
spike in concern about microfibres and this product innovation, operational footprint,
prompted us to develop clearer communications community engagement and team
about how we understand this problem and development.
what we can do about it.
For further information on how we engage with
our stakeholders and prioritise our environmental
and social impacts, please visit
www.kathmandu.co.nz/corporate-responsibility/
reports-and-policies
12 SUSTAINABILITY REPORT 2017 OUR JOURNEY SUSTAINABILITY REPORT 2017 13
BETTER
TEXTILE EXCHANGE AUSTRALIAN HIMALAYAN
FOUNDATION
Our membership with the
Textile Exchange supports our We have been partners with
materials strategy, we also the AHF since 2012. We work
TOGETHER
participate in the Preferred with the AHF to support
Fibres and Materials report. communities in Nepal, the
nation that inspired our brand.
GREEN BUILDING HIMALAYAN TRUST OF NZ
Our partnerships with industry OUTDOOR INDUSTRY
COUNCIL OF AUSTRALIA
ASSOCIATION We have recently partnered
associations help us measure Our membership with the with the Himalayan Trust to
We participate in OIA’s
and improve our own progress. Sustainability Working Group, a
GBCA supports our green further improve outcomes
building program. We also in education, health and
We’re also able to better work collaborative platform of more
work in collaboration with sanitation in Nepal.
than 300 outdoor brands and
towards global solutions to suppliers working together to
this organisation in trialling
new projects.
the challenges faced in our identify and implement better
business practices.
industry. Our partner
organisations are like
specialist coaches. They guide
SUSTAINABLE APPAREL CARBON DISCLOSURE AUSTRALIAN RED CROSS
our strategy and train us to COALITION PROJECT
We have been partnered with
perform better. They pull us up Membership to the SAC gives We submit an annual Australian Red Cross since
if we go astray and give us the us access to the Higg Index report to the CDP which 2011. We support their
modules. We’ve been using the supports our carbon humanitarian work and
tools we need to stay on track. index since 2014 which measurement and reduction emergency responses.
supports our sustainability programme. We scored a B
strategy. The index guides us for our 2016 report.
on the environmental and
social impacts of our products
“The global supply chain and how we can improve.
of apparel is complex FAIR LABOR ASSOCIATION ENVIRO-MARK SOLUTIONS NEW ZEALAND RED CROSS
and interconnected. We’ve been members of the Our membership with We have been partnered with
New Zealand Red Cross since
The power of the OIA FLA since 2014. This
organisation supports our CSR
Enviro-mark Solutions helps us
to measure our carbon 2011. We support their
Sustainability Working strategy on our pathway to
accreditation and ultimately
footprint as well as facilitating
carbon offsetting projects.
humanitarian work and
emergency responses.
Group is bringing protecting workers rights in our
supply chain.
outdoor companies
together to share
OUTWARD BOUND
learnings and find BLUESIGN® AUSTRALIAN PACKAGING
COVENANT ORGANISATION
Our bluesign® system We have been partners with
solutions as an industry.” partnership supports our We submit an annual report Outward Bound since 2005
chemicals management to the APC which supports to enable growth through
programme, materials our packaging and waste outdoor experiences with
BETH JENSEN and products so that strategy. Our 2017 report was our staff, customers and
SENIOR DIRECTOR OF SUSTAINABLE they are environmentally our highest score, 4.7 out of 5. young people.
BUSINESS INNOVATION AT THE and socially friendly.
OUTDOOR INDUSTRY ASSOCIATION
14 SUSTAINABILITY REPORT 2017 INTRODUCTION SUSTAINABILITY REPORT 2017 15
OUR
WORLD
Manufacturers
Russia
142 FACTORIES
IN CHINA
U.K.
Denmark
8 FACTORIES
IN VIETNAM Canada
Ireland
Germany
Netherlands Ukraine
7 FACTORIES France Serbia
Bulgaria
IN TAIWAN Macedonia China
Spain Italy Greece Turkey
U.S.A.
South Korean Japan
Materials Sourcing Israel Iran Afghanistan Nepal
Pakistan Laos Taiwan
Nicaragua
Guatemala Cambodia
Operations India Vietnam
Phillippines
Costa Rica
Nigeria Somalia
NEW ZEALAND AUSTRALIA Indonesia
47 STORES 116 STORES
Peru
Tanzania
Timor-Leste
Papua New Guinea
1 DISTRIBUTION
1 DISTRIBUTION Vanuatu Fiji Samoa
CENTRE CENTRE Zimbabwe
Namibia
1 1
Chile
Australia
OFFICE OFFICE South Africa
Argentina
Community Partnerships New Zealand
1,419 SPONSORSHIP
APPLICATIONS
214 FREE GEAR
RECIPIENTS
Team Nationalities Antarctica
30 Years of
OUR SUPPLIERS
SUPPLIERS
First Australian
1987
store opened
First Chinese
2001
supplier
First Vietnamese
2001
supplier
First Taiwanese
2002
supplier
Started to audit
2012
our factories
Published our supplier
2014
Code of Conduct
Joined Fair Labor
2014
Association
OUR
Scored a ‘B’ in the
2015
Ethical Fashion Report
First Indonesian
2016
supplier
First Nepalese
2016
supplier
Scored a ‘B-’ in the
2016
Ethical Fashion Report
Scored a ‘B+’ in the
2017
Nepalese women knitting our Khusi
Ethical Fashion Report beanie in Bhaktapur, Nepal.
18 SUSTAINABILITY REPORT 2017 OUR SUPPLIERS SUSTAINABILITY REPORT 2017 19
PEOPLE FIRST
Our suppliers
2017
140 TOTAL
SUPPLIERS
100 % NEW
SUPPLIERS
screened using social
criteria
Workers sewing DriFill Down Jackets at a
Evolved management approach builds
supplier in Shenzhen, China.
8.5 YEARS
on brand values. average tenure with
suppliers
Our customers, shareholders, them. If we have influence we will RESPONSIBLE PURCHASING AUDITS HAVE LIMITS
partners and team members agree — take the opportunity to work with
This year, we have also been working Auditing factories has been the main
looking after the people who make suppliers to solve problems. But when
40
on a responsible purchasing policy. method that companies around the
our products is the most important there is a supplier with severe TOTAL
The policy outlines the responsibility world have used to measure conditions AUDITS
thing we can do to be a responsible problems and an unwillingness to
we have as a brand to ensure that we in the supply chain. But after several
company. improve, and we don’t have any
are not putting duress on our decades, it’s clear that, on their own,
2
influence or ability to facilitate UNANNOUNCED
Corporate social responsibility is a factories through delays to the audits have failed to improve the lives
change, our best bet is probably to AUDITS
clunky term and it means different development process and that we are of workers in global supply chains. Too
walk away.
things to different organisations. At working to best buying practices. often, they simply promote a game of
35
Kathmandu, it’s simple. Our CSR We’re aware that leaving a factory Delays during the development cat and mouse between the auditors
team is committed to protecting impacts the people who work there process can mean that factories have and the suppliers. The audit is not SUPPLIERS
human rights and improving too, so how we leave is also important less time to produce the product, designed to identify or address the root corrective action plans
conditions for workers through our — we can do it in a way that has which can lead to excessive overtime causes of issues or prevent them from
supply chain. To achieve that, we’re minimal impact on workers. work and subcontracting. occurring again.
evolving our approach to one that is
less about risk management and
Secondly, we adjust audit scores to
put greater weight on the values that
“It’s in our interest to get this right,”
says Group Product Operations ON THE ROAD TO FLA
2 EXITS
more about transparency and equaling 5% of total
are most important to us such as Manager Tara Strangwick. “Robust ACCREDITATION suppliers
partnership.
integrity, honesty and openness. By supply chain management and the
For the last four years Kathmandu has
investing more in those suppliers who implementation of initiatives like the
been on the journey towards
FROM AUDITING TO are transparent about their responsible sourcing policy will benefit
accreditation with the Fair Labor
UNDERSTANDING challenges, we believe we can do us not just from a CSR perspective
100
Association (FLA). Our new approach
more good for the workers. but also from a quality and business
Our new approach is to move away to working with suppliers is in line with HOURS
process perspective.”
from cat and mouse towards Lastly, we are prioritising the the best practices and
training office staff
transparency and understanding. We challenges. “We can’t solve all of the To ensure the success of our recommendations of the FLA.
B+ in the achieve this in a number of ways. problems at once,” says Corporate responsible purchasing initiative we
For more information on our Supplier
Ethical Fashion
Firstly, by segmenting our supply
chain, we categorise our suppliers
Social Responsibility Manager Gary
Shaw. “So we have to focus on
are including policy requirements and
key performance indicators in all job
Code of Conduct, please see:
www.kathmandu.co.nz/corporate-
95 %
according to the severity of their addressing those issues that we can descriptions with purchasing of support office staff
2017 Report problems and our ability to influence immediately impact.” responsibilities.
responsibility/reports-and-policies
employees trained20 SUSTAINABILITY REPORT 2017 OUR SUPPLIERS SUSTAINABILITY REPORT 2017 21
WORKERS’
We’ll continue to BEYOND THE AUDIT
This year we have partnered with own corrective action plans (CAPs)
look for ways to Elevate Limited, a new social and then work in partnership to resolve
compliance partner that has a wealth them. In addition we will support
VOICE
collaborate with of experience in capacity building and them with targeted eLearning and
worker empowerment. We will still training modules that specifically
brands to reduce use audits but with the understanding address the challenges they are facing.
that they are just a snapshot in time We’ll be working with suppliers to help
the pressure of and provide us with a baseline from them understand how these
audits on our which to target improvements. improvements can also make their
companies more profitable with better
We will encourage supplier ownership
suppliers. by empowering them to create their
staff retention and improved efficiency.
Workers in Shanghai sewing the women’s
hooded pullover.
Breaking ground with In our mission to improve conditions So we’re trying something new. We CASE STUDY
for workers, hearing and listening to are developing a communication
a WeChat grievance their voice is critical. channel for workers on the social EMBRACING OUR
mechanism. Unions and collective bargaining give
media platform, WeChat, to meet COMPETITION TO
workers where they are and to give
workers in many parts of the world a
them an anonymous way to report ACHIEVE MORE We partnered with Columbia Sportswear
voice. But 85% of our suppliers are in to educate workers and managers about
problems.
In our mission
the importance of contributing to
China, where collective bargaining is
Chinese Social Insurance.
almost unheard of. This means we We’re including a QR code on our Protecting vulnerable workers is a job
to improve need other tools. Code of Conduct to be displayed in
the workplace so that workers can
that is bigger than any one single
brand. To make progress, we have to
One common practice is interviewing We’ll continue to look for ways to when they shift provinces. Workers on
conditions for workers at their workplace as part of
easily connect by scanning the code
into their mobile phone. This new
work together. This year, we contacted
some of our outdoor industry peers
collaborate with brands to reduce the low wages are not motivated to invest
any audit, but this doesn’t usually pressure of audits on our suppliers. part of their pay into this government
workers, result in honest communication and
communication channel will also
allow us to conduct anonymous
and engaged with them as supply
chain partners. With one supplier, we We also worked with eight other
scheme, but without contributions,
feedback.
hearing and worker surveys in addition to in- worked with Columbia Sportswear, REI international brands this year to help
they are not eligible for the benefits,
like healthcare and retirement income.
We currently have an email account factory interviews. This gives us a way Co-op and MEC to do one audit educate workers and managers about
listening to where workers anywhere in our global to truly measure change — and find instead of four. This is more cost the importance of contributing to By sharing the costs with eight other
supply chain can contact us. This out what initiatives are actually efficient for each of us, but it also Social Insurance in China. It’s a brands we were able to implement an
their voice is channel of communication hasn’t making a difference in the lives of helps relieve ‘audit fatigue’ for the complex problem, exacerbated by education programme that will help
worked — we’ve received zero emails those who make our apparel and supplier, freeing them to spend more migrant workers finding it difficult to increase payments and protect more
critical. in the last three years. equipment. solving the problems. contribute or access social insurance workers.22 SUSTAINABILITY REPORT 2017 OUR SUPPLIERS SUSTAINABILITY REPORT 2017 23
“Without a willingness to improve, it
is hard to continue to work with a
factory that has very different values”
TARA STRANGWICK
GROUP PRODUCT OPERATIONS MANAGER
KHUSI BEANIE
By employing Nepalese knitters to create our CASE STUDY even after two years of failed audits,
Khusi beanie, we’re helping them find we hadn’t seen any change in
independence in a region where women are AUDITS RESULT IN attitude. Without a willingness to
still struggling to match the literacy and TWO EXITS improve, it is hard to continue to
employment rates of men. work with a factory that has very
different values.
A hero product of our winter 2017 It was important that we didn’t let the feel-
The second exit was because the
range was a beanie that combines good nature of this project wash over the
details of our supply chain accountability. The
We carried out 40 audits this year. In
audit found forced labour. We had
our product development with our beanies were knitted in small home and
10 of those, we found significant
incidents of non-compliance with our
little influence in this facility and
again the supplier was unwilling to
community work. community-based groups but then sent to a
factory for final touches and packaging. This
code of conduct. We followed up on
cooperate. Although forced labour is
eight of these by issuing corrective
factory had never been audited by an overseas common in the apparel industry,
action plans and ongoing
company, so we sent auditors in and they did especially in areas where there are
remediation efforts. For the other
find some issues of non-compliance as we lots of migrant workers, this is a deal
two, we ended our relationship.
expected. A corrective action plan (CAP) was breaker for us. We passed on the
agreed on to ensure that the entire project has Despite the high costs involved in details to other brands who use the
integrity and those working at the factory are exiting a supplier, the decision was same supplier and who have greater
also empowered and protected. made to exit one factory because, leverage to insist on change.24 SUSTAINABILITY REPORT 2017 OUR SUPPLIERS SUSTAINABILITY REPORT 2017 25
TEAM PROFILE
Kathmandu now has two full-time people dedicated to improving
conditions in the supply chain. Here’s a look at how they got here and
why they care.
CASE STUDY
PUTTING VALUES
INTO ACTION
In early 2017, we visited a factory in
China and asked to look through
the books. The factory produced a
flawless set of books and our
auditor was suspicious that these “Human rights is
records were falsified.
our single most
“Some companies have zero
tolerance and this leads factories important priority
to cook the books,” says Corporate
Social Responsibility Manager Gary as a brand—and
Shaw. “In this case, we explained to
the factory managers that we’re that’s because
not looking for perfection, we’re
CSR manager Gary Shaw pointing to
our code of conduct with one of our
Chinese suppliers.
looking for honesty and people matter.”
transparency.”
The translators explained this to the GARY SHAW
factory manager and eventually he CORPORATE SOCIAL
GARY SHAW re-emerged with a completely RESPONSIBILITY MANAGER
different set of books.
At his interview for the job of he came home with enough
Corporate Social Responsibility experience to write a book, and then “Suddenly, we had a relationship,”
manager, Gary Shaw was clear about started his own anti-human Gary says. “With that trust, we
his role. “If you’re looking for someone trafficking non-profit organisation. could move away from us being
to simply minimise your risk, don’t hire the policeman and them trying to
Gary brings his skills for getting to the
me. But if you want to make an get away with something. Now
heart of a problem and his passion for
impact as a business, I’m your man.” that they understand our values,
defending human rights to his role at
we can work together to help the
Gary holds a masters degree in third- Kathmandu. In his first eight months,
factory to improve.”
world economic development, and is he’s already using his experience to
particularly passionate about issues of shake up the company’s CSR
exploitation and injustice. He originally approach in a way that will drive
imagined working for the UN but more tangible improvements for
instead followed a childhood dream of workers.
being a police officer and then a
“Knowing how vulnerable so many
detective in the New Zealand Police.
people in the world are, I really feel
Gary took a leave of absence from there is an exciting opportunity for a
the police to gather evidence required great Kiwi company like Kathmandu
to rescue people from human to drive change.,” says Gary. “Human
trafficking and prosecute those rights is our single most important
responsible. He went undercover and issue as a brand—and that’s because
used a false identity. Four years later, people matter.”30 Years of
OUR PRODUCTS
PRODUCTS
First Australian
1987
store opened
First NZ
1991
store opened
Started recycling plastic
1994
bottles into our gear
Licence agreement
1998
signed with GORE-TEX®
Became Fairtrade
2013
licensee
Joined the Better
2015
Cotton Initiative
OUR
100% Responsible
2016
Down Standard
Bluesign®
2016
partnership
Canopy
2016
partnership
Committed to Responsible
2016
Wool Standard
Summit Club member Bob McLachlan on
Recycled 3.9 million
2017
the way to Muller Hut in Aoraki Mt Cook
bottles into fabric National Park.28 SUSTAINABILITY REPORT 2017 OUR PRODUCTS SUSTAINABILITY REPORT 2017 29
TRADE OFFS
Our priority of preferred materials:
When comparing the impacts of different 1. Responsible Down 2. Recycled Polyester
materials, there’s no easy answer.
This year we became
members of the
At the end Which material is the most
sustainable? Down or synthetic?
and with our industry peers in order
to find solutions that are viable for Textile Exchange. In
of the day, Cotton or viscose? Polypro or wool? If
there was an easy answer, our job
the entire industry at scale. Inform
means being transparent about what
2016 they ranked us #2
in the outdoor sports
we are would be simple. we’re doing and where we are in the
“All materials have trade-offs and
journey. It’s also about category for how we
motivated there are no easy answers,” says
communicating with customers to
help them make good choices. integrate preferred
Kathmandu Textile R&D and
by the finite Responsible Material Manager Manu “Material solutions targeting ocean materials into
nature of Rastogi. plastics” has been added to the list business operations.
this year at number eight. This is
Life cycle impact assessments tell us
our world. that about 85% of the impact of a
looking at how our materials choices
can prevent plastics ending up in
product comes from the material we
oceans or even develop products that
choose. So it’s important to look
remove plastics from oceans with
closely at each material’s impact on
recycled plastic components. 3. Sustainable Cotton 4. Bluesign® Approved Fabrics/Trims
climate change, water use, pollution,
and resource depletion. Microfibres also sit in this section.
The problem of tiny fragments of
Our approach is to analyse materials
polyester clothing ending up in
according to the size of their impact
oceans has become more important
and how much influence we can
over the last year. This material
have. We’ve ranked them in order of
problem might sit higher in the list,
importance into a list that we call
but as a relatively new problem,
our Preferred Fibres and Materials.
there aren’t many clear solutions yet,
“It’s a fluid list,” says Manu. “It so our ability to influence it is lower 7. P
referred Man-
changes according to global impacts than some of the others. Made Cellulosics
and customer feedback as well as our
At the end of the day, we are
internal priorities as our business
motivated by the finite nature of our 8. M
aterial Solutions
evolves.”
world. Raw materials are limited, but Targeting Ocean Plastics
The Preferred Fibres and Materials the pressures on those raw materials
strategy at Kathmandu has three continue to increase.
main pillars: lead, connect and
“If we don’t make changes, we will
inform. Leadership is all about
not have enough resources for both
driving innovation and setting the
food and clothing,” says Manu. 6. M
aterial Solutions
bar high. Connection is a strategy for
5. Responsible Wool Targeting Water Saving
building partnerships with suppliers30 SUSTAINABILITY REPORT 2017 OUR PRODUCTS SUSTAINABILITY REPORT 2017 31
“They are
interested to
hear about how
their product is
being used.”
33 %
MANU RASTOGI of our synthetic
TEXTILE R&D AND RESPONSIBLE insulation is recycled
MATERIALS MANAGER
& bluesign® approved
Manu visiting one of our down suppliers in
China, RDS certification in the background.
RECYCLED
EVERYDAY SYNTHETIC
RESPONSIBILITY INSULATION
Responsible down has become business as usual. As we start our journey toward more
We reached the summit, but the journey is far sustainable synthetic insulation, we’re already
from over. one-third of the way.
Last year, we achieved our goal of The work continues with our suppliers When it comes to warmth for weight, workers and safe for consumers.
100% of our down being certified by too. We will always need to monitor nothing beats down. On expeditions
Because recycled polyester is number
the Responsible Down Standard. This our supply chain, which includes where these two factors are make or
two in our priority of preferred
standard, which was developed by farmers but also processors, agents break, there really is no other choice.
materials, we are constantly looking
global non-profit, the Textile Exchange, and slaughterhouses. It’s a process of We like down because it’s a natural
for new innovations in the area of
is a way to make sure the down in our continual engagement and education. product and one that is a waste
recycled insulation and working on
products comes from birds that have material from goose farming.
“When we visit these farmers, they are ways to increase its use in our ranges.
been treated well—that means no live
so glad to meet us,” says Manu. “They Most synthetic alternatives require
plucking or force feeding. It means the Polartec Alpha and Primaloft Silver
are interested to hear about how their more extraction of petrochemicals,
animals have enjoyed the five Eco are two types of insulation in our
product is being used, who is wearing but when we can use recycled
freedoms of animal welfare. range. Both use more than 50%
these products. We can talk to them polyester, we can offer a sustainable
recycled content and are bluesign®
The RDS certification is gaining about what customers expect and alternative to down that will work in
approved. Using tiny fibres with
traction. There are now 400 million connect and build trust. It’s important all but extreme circumstances.
pockets of air to trap heat, these
birds under farm certification to the that we aren’t completely relying on
Already, 33% of our synthetic synthetic insulation options are a
RDS. This is up from 150 million birds the standard.”
insulation is recycled and also great leap forward for sustainable,
last year.
bluesign® approved, which means it synthetic insulation.
We can’t go beyond 100%, but our has been manufactured in a way that
journey is not over. is safe for the environment, safe for32 SUSTAINABILITY REPORT 2017 OUR PRODUCTS SUSTAINABILITY REPORT 2017 33
RECYCLED
POLYESTER
We’ve been recycling plastic
bottles into products for 23
years. This year, we recycled
almost 4 million bottles.
3.9 MILLION
plastic bottles recycled into product in 2017
Kathmandu was founded 30 years ago, when fleece
was just hitting the scene as a great-leap-forward
in materials technology. Compared to wool, it was
amazingly light and warm and quick-drying—all
revolutionary attributes for outdoor enthusiasts.
Kathmandu quickly became the largest user of
Polartec fabric in the Southern Hemisphere. In 1994,
after a decade of development by Malden Mills in
the USA, Kathmandu launched Ecofleece, a recycled
fleece fabric.
A 1996 Kathmandu catalogue declared that
“wearing an Ecofleece garment makes a statement
of your awareness and concern for the environment.”
Today, polyester has outstripped cotton to become
the world’s most in demand fabric—there is currently
twice as much demand for polyester compared to
cotton and the gap is growing steadily.
With limited fossil fuels available to feed this
demand, and a mounting mountain of post–
consumer plastic waste, recycling is the obvious
answer.
Global demand is reflected here at Kathmandu,
where polyester is our number one fibre in terms of
use. So shifting from virgin to recycled polyester is
an important part of our materials strategy.
For the last few years, we’ve been measuring the
number of plastic bottles we recycle in our
garments.
In 2016, we aimed to recycle 1 million bottles.
We beat our target by 20% to get to 1.2 million.
So we set our sights higher. Our FY2017 goal was
2.5 million bottles. And our actual was a whopping
3.9 million. Next year, we’re upping the ante again.
Our 2018 goal is to recycle 5 million plastic bottles
into products.
Unifi, who makes our Repreve recycled polyester, Summit Club member Bec Cotton,
who has a PHD in sustainability, wears
was named fibre producer of the year at the 2016 the new Earthcolours Hoodie at a recent
World Textile Awards. shoot in Japan.34 SUSTAINABILITY REPORT 2017 OUR PRODUCTS SUSTAINABILITY REPORT 2017 35
100% IS IN SIGHT
We’re more than two-thirds of the way towards our
goal of sourcing 100% sustainable cotton by 2020.
Cotton is a great natural resource but Kathmandu is one of the top 10 Better Sustainable
conventional cotton production has Cotton retailers when measured as a
serious environmental and social percentage of total cotton cotton breakdown
consequences. The cotton industry is consumption.
responsible for 24% of the world’s
The BCI programme began
insecticide use and 11% of pesticides.
implementation in 2010. By the 2015-16
We’re on track to meet our goal of
season, it had reached 1.5 million
sourcing 100% sustainable cotton by
cotton farmers across 23 countries in
2020. This year we reached 74% — up
five continents. Better Cotton was
74
from 59% last year.
%
grown on 3.4 million hectares of land,
We source a mix of organic, Fair Trade, accounting for 12% of global
recycled and cotton sourced through production.
the Better Cotton Initiative (BCI) to
BCI’s results show that in the 2015-16
make up our sustainable cotton mix.
season, BCI farmers in India used an
BCI makes up the largest part of this average of 9% less pesticides whilst
portfolio. BCI is a global initiative that achieving 20% higher yields than those
aims to find more sustainable solutions not using BCI techniques. These results
for farmers, for the environment and really are better — better for farmers,
for the future of the sector. better for the environment.
The initiative aims to have 5 million
farmers producing 8.2 million metric
tonnes of Better Cotton by 2020.
That’s around 30% of global cotton 49 %
BCI 18 %
Organic
production. Organic cotton, by
5 2
comparison, makes up around 1% of % %
global cotton production. Fairtrade Recycled
Our sustainable 100%
2020
cotton journey
74%
2017
59% 59%
2014
2016
38%
Cotton harvesting at a Fair Trade cotton 2015
farm run by our supplier Pratibha Syntex
in India.36 SUSTAINABILITY REPORT 2017 OUR PRODUCTS SUSTAINABILITY REPORT 2017 37
H2OPE
“Water is at the
core of sustainable
development, healthy
ecosystems and
human survival.”
Fair Trade worker at Pratibha Syntex in India.
THE UNITED NATIONS
Recycled cotton: from factory scraps Fairtrade supplier wins
to customers’ backs award for water savings
8.5 MILLION
Recycolor cotton is the latest addition to our sustainable cotton Pratibha Syntex is our supplier of Fairtrade
line-up. It’s biggest win is water savings, says Kathmandu Textile products. It is a vertical textile manufacturer,
R&D and Responsible Materials Manager, Manu Rastogi. meaning it employs everyone from farmers
right through to garment sewers. It works
“Cotton’s biggest environmental impact is water use,” says Manu.
with 30,000 farmers and 7,000 employees to
Cotton uses water in growing, production, and dyeing.
deliver garments to global apparel brands
Conventional dyeing has other negative effects too. In China,
from more than 20 countries. The business is
where around 65% of the world’s clothing is produced, the World
bottles worth of fresh water saved in 2017* Bank estimates 17 to 20 percent of industrial water pollution
built around sustainable practices all the way
through the supply chain.
comes from textile dyeing and treatment.
Based in India, Pratibha’s owners, employees
To make Recycolor cotton, scraps are gathered up from factory
and families have faced an intensifying water
cutting tables, sorted by colour, and then fed into huge stripping
crisis for more than a decade. The company
machines that break the fabric back down into their original fibres.
decided that business-as-usual was not an
These broken-down fibres are usually too short to spin, so they are
option and they began to develop water-
mixed with virgin cotton to create a stronger finished yarn. The
efficient farming practices, fabric production
The textile industry is a big water-user so resulting fabric has a distinctive marle-look that needs no dyeing.
and manufacturing. Along the way, they
innovations here can make a big difference. The recycled cotton portion of Recycolor fabric uses about 70% have also been able to support economic
less water. development for thousands of farmers and
workers.
It’s not hard to understand why clean Textile R&D and Responsible Materials
water is important. The United Manager, Manu Rastogi. Last year, Pratibha reduced fresh water
Nations says, “Water is at the core of consumption by 14% and total water
The textile industry is not only one of
sustainable development, healthy consumption by 21%.They did this by using a
the largest polluters but is also one of
ecosystems and human survival.” It is raft of measures from moving to drip
complex because it is linked to
the largest consumers of water and
Water-saving dyeing process irrigation, using low-water dyeing processes,
energy. The industry has high levels of
everything — from food production installing water meters on all equipment, re-
wastewater discharge, about 600
to climate change to human health using water onsite and re-capturing steam.
litres of wastewater per kg of textile
to war.
on average. It is estimated that Ecoya is a nylon fabric dyeing process that puts the colour in at They are on track to reduce their dependence
More than a billion people currently around 25% of the chemical the beginning to save water. The pigment is added to the on water by a further 1 billion litres, which will
live in water-scarce regions, and by compounds produced world-wide are polymers before the yarn is spun. So you have coloured yarn and reduce risk for at least 30,000 farmers and
2025 an additional 3.5 billion people used in the textile industry and it also no need to dye the fabric. their families.
may be affected. takes up to 40,000 litres to irrigate
Traditional dyeing methods require an inefficient process that Pratibha’s work was recognised in 2015 by a
the cotton to maturity and provide
The UN’s Sustainable Development applies colour to the surface of the fibre after it is produced. This Global Award in Sustainable Apparel (GLASA).
finishing for 1 kg textile (Asano and
Goal 6 calls for improved water is water and energy intensive.
Visvanathan, 2001).
quality and water-use efficiency
The result is big savings on water, energy and CO2 emissions.
by 2030. We’ve identified some areas where we
And, because the yarn is dyed all the way through, this Ecoya
can start reducing water use and will
“We’re aware that water is one of the process also improves the colour fastness of the garment.
continue to grow our water-saving
world’s biggest environmental
measures over the next five years. Ecoya has been introduced this year into some of our travel shirts.
priorities — so we’re making it one of
our priorities, too,” says Kathmandu *based on 500ml bottles We also use solution dyeing in our Polypro baselayer range.38 SUSTAINABILITY REPORT 2017 OUR PRODUCTS SUSTAINABILITY REPORT 2017
BLUESIGN THE UNSEEN PLASTIC
®
A new partnership helps address one of our
industry’s biggest impacts.
POLLUTION PROBLEM
The apparel industry accounts for IF YOU KNOW WHAT GOES IN, YOU
25% of global chemical use. Only 10% KNOW WHAT COMES OUT
of the chemicals that go into a textile
The aim of the bluesign® system is
factory, come out in the fabric. The
responsible use of resources, clean
rest is either recycled or ends up in
processes with controlled air and
the air, the water, the land—and the
water emissions, safe processes for
people.
the workers and safe products for
We’ve partnered with bluesign®, an consumers. To achieve this, the
independent chemical auditor that system defines criteria for
works with producers, manufacturers ingredients, for the manufacturing
and brands to reduce harmful process and for finished products. By
Our restricted chemicals in the textile industry. making sure all the ingredients are
approved, it’s much easier to make
substance list Bluesign®, which was founded in
sure the finished products are
2000 and is headquartered in
approved.
Switzerland, continually pushes for
“better chemistry”. Bluesign® also works with a growing Toxin-absorbing plastic microfibres
Kathmandu published its (inset) shed from polyester clothing are
number of brands, who need a way being discovered in waterways all around
restricted substance list online at Bluesign® partners like Kathmandu
to navigate the complex textile the world.
the end of July 2017. This is have access to the extensive
industry and give customers
important because it give bluesign® database of more than 900
assurance that materials have been
customers a transparent look at chemicals, which are rated as blue
manufactured responsibly.
what substances we will not (clear to use), silver (use with good
allow in our products going management) or black (never use). As more brands sign up as system
forward. As we grow into a Bluesign® helps factories manage partners, it creates more demand Tiny plastic fragments from clothes have been found in oceans all
global company, this will be silver chemicals with good practice for bluesign® approved materials and
important for compliance. While and replace black chemicals with puts pressure on the whole industry
around the world. What we can do about it is not yet clear.
Australia has only three bluesign® approved. to improve.
restricted substances, there are
Customers know that a bluesign® Microfibres are tiny fragments of WHAT IS THE INDUSTRY DOING? WE’RE ALSO EDUCATING
more than 3000 chemicals
approved fabric has been KATHMANDU SIGNED UP AS A fabric (smaller than 5mm) that shed CUSTOMERS.
restricted globally. The first step is to understand more.
manufactured in a way that is safe BLUESIGN® SYSTEM PARTNER IN from clothing when it’s washed. They
Luckily, we’re not alone. Our entire Most microfibres are released by
RSL: www.kathmandu.co.nz/ for the environment, safe for workers DECEMBER 2016 are so small that many of them are
industry needs to face the microfibres home washing machines, so
corporate-responsibility/reports- and safe for consumers. not caught by washing machines or
“Becoming a bluesign® system problem and we can be more customers can also have a role in
and-policies wastewater treatment filters and so
partner is a significant step in our effective in partnership than in our finding solutions. Initial research
they end up in rivers, lakes and,
sustainable materials strategy,” says own brand silos. shows that top loaders shed seven
eventually, the ocean.
Textile R&D and Responsible times more fibres than front loaders.
The Outdoor Industry Association
Materials Manager Manu Rastogi. Microfibres, being plastic, absorb
Sustainability Working Group have set There are also a few home-based
“We see bluesign® as the gold toxins and, unlike natural fibres, they
up a Microfibres Task Force to microfibre-catching products making
standard for ensuring that our do not break down. The biggest
investigate the problem further and their way onto the market. We’re
25
The apparel products are free from hazardous concern is that marine life are
%
look for industry-wide solutions. educating customers about these
chemicals and are made as ingesting these tiny, toxin-filled fibres
industry accounts responsibly as possible. When we and that the plastics (and toxins) are Early research shows that high quality
options and also the idea of washing
less and making their voice heard.
for 25% of global choose bluesign® certified fabrics, making their way back into our food fabrics shed fewer fibres, so there
we are assured that the raw cycle. may be some choices we can make
chemical use. materials we use help protect not when choosing fabrics that will make
only the environment, but also those a difference. As an industry, we may
who come in contact with them: also be able to put pressure on textile
textile workers, factory workers and manufacturers to develop fabrics that
ultimately, our end consumers.” shed fewer microfibres.40 SUSTAINABILITY REPORT 2017 OUR PRODUCTS SUSTAINABILITY REPORT 2017 41
PROTECTING
ENDANGERED
FORESTS
A growing demand for viscose is
threatening fragile habitats.
Man-made viscose comes from communities have been evicted
wood fibres. It sometimes goes by from their lands—sometimes even
the names of rayon, modal or violently intimidated by
lyocell. The textile industry, aggressively expanding logging
especially the fashion industry, is companies.
using more and more of it every
year. This growing demand is
THERE ARE ALTERNATIVES.
putting pressure on endangered
forests. Trees might not be the best source
of pulp. The current process wastes
Kathmandu has joined
approximately 70% of the tree and
CanopyStyle to be part of the
uses a lot of chemicals to
solution.
manufacture. One of
CanopyStyle was formed in 2013 to CanopyStyle’s solutions is to
protect endangered forests from support development of
being culled by the textile industry. alternative pulp sources from
Every year, between 70 and 120 agricultural waste.
million trees are felled for fabric.
CanopyStyle is now the fastest-
That’s enough to circle the equator
growing environmental initiative in
seven times.
the global fashion industry. In the
last three years, more than 100
GLOBAL HOTSPOTS brands, representing more than
$100 billion in revenues, have
Canada, Brazil and Indonesia are
signed on to CanopyStyle.
the biggest exporters of pulp.
Indonesian rainforests are home to By working with both producers
pygmy elephants, Sumatran tigers, and consumers (brands),
40
orangutans, rhinoceros and CanopyStyle has locked in the
%
thousands of bird, animal and manufacturers responsible for 70%
insect species. of global viscose production to
take steps to make sure they aren’t
Indonesia ranks as the third largest
sourcing material from
global emitter of greenhouse gases
endangered forests.
(behind the US and China)—mostly
because they are logging these All Kathmandu viscose is supplied
of Indonesian high carbon peatland forests. In by Lenzing. A recent audit of
the last 50 years, over 40 percent Lenzing confirmed that its supply
CanopyStyle is working to protect
Indonesian rainforests that provide
rainforests lost in the of Indonesia’s rainforests have chains are at low risk for sourcing
habitat to orangutans from the pressure
of growing demand for viscose fabric
last 50 years been lost. from ancient and endangered
forests.
from wood fibres. Species have been pushed to the
brink and forest-based42 SUSTAINABILITY REPORT 2017 OUR PRODUCTS SUSTAINABILITY REPORT 2017 43
RESPONSIBLE WOOL Care and Repair Keeping an eye on quality
Helping grow demand for a traceable standard
that protects animals and the land.
86 PLANNED
INSPECTIONS
High quality products last longer and have
less impact. To make sure products meet
our quality standards, we carry out
39
inspections in our distribution centres. We
REACTIVE
INSPECTIONS do proactive inspections with products that
way down our supply chain—from might be high risk—maybe they are from a
This year, Kathmandu has continued the extra cost involved in signing up
new supplier or maybe there were quality
0
its collaboration with the Responsible to the certification is worthwhile. This farmer groups, topmakers, spinners, PRODUCT
knitters and our garment factories to concerns in the prototype stage. Reactive
Wool Standard, a voluntary global doesn’t mean that farmers aren’t RECALLS
support them through the transition quality inspections happen when a shop or
standard that addresses the welfare doing the right thing by their land and
and let them know that this a customer raises a quality concern.
of sheep and the land they graze on. animals, it just means they can’t see
Progress has not been as quick as we
had hoped. Our aim was to introduce
the value in tracking it to the level
that the standard requires.
assurance of animal welfare is
important to us.
1,007 REPAIRS IN
NEW ZEALAND
Customer health & safety
RWS products to stores by winter 2018, There are some certified sheep out
but we’ve had to revise that to
summer 2019.
there now, growing their woolly coats
over winter ready for shearing in
1,750 REPAIRS IN
AUSTRALIA Ensuring our products are safe for our
customers is critical so that they are safe in
August/September. We’re looking the outdoors. When we introduce any new
Part of the problem is that there is an
forward to being able to identify product into the market, we ensure we’ve
18-month cycle from the birth of a
those sheep on the tags of our wool researched the compliance requirements.
certified lamb to its wool arriving in
products in a few seasons. We had one incident of noncompliance
stores as a jumper.
In the meantime, we’re which resulted in a fine. This one incident
There are lots of challenges along the occurred because the product was still
communicating with people all the
way. One is convincing farmers that within the registration process. In the future,
we will not release products into the market
until compliance checks are complete.
Privacy
We have a stringent policy and processes to
protect the privacy of our Summit Club
members and online account customers.
Last year, we received 12 customer
complaints relating to online breaches of
privacy.
The complaints resulted from a technical
issue after a change to our website. A full
audit of our website was conducted
immediately. We found two pages with
personal customer information that should
have been excluded from our cache service.
The problem was rectified within 24 hours
and a full explanation was provided to all
affected customers.
We received no complaints from external
organizations or any regulatory body
regarding privacy and no leak, theft or loss
of customer data was identified.
Summit Club members Goodwin
Williamson and Johanna Thuvesson at
the head of Lake Pukaki.30 Years of
OUR FOOTPRINT
First Australian
1987
store opened
New Zealand’s first
1991
store opened
Replaced plastic bags with recycled paper
2012
bags in our store network
FOOTPRINT
Became a signatory to the Australian
2012
Packaging Covenant (APC)
Released our first annual
2012
sustainability report
Received Australian Packaging
2014
Covenant award
Joined the Green Building
2014
Council of Australia
Committed to a zero waste
2014
to landfill by 2018 target
Committed to reducing our carbon
2014
emissions by 20% by 2020
Won an award with the
2014
Carbon Disclosure Project
Melbourne CBD flagship store designed
2015
to target 5-Star Green Building rating
OUR
Began our first carbon offset
2016
project at the Hinewai Reserve
Christchurch support office opened
2016
as second 5 Star Green Building
Received Australian
2016
Packaging Covenant award
Melbourne distribution centre opened
2017
as third 5 Star Green Building
Our carbon credits go towards
Received two Australian
2017
developing this native habitat at
Packaging Covenant awards Hinewai Reserve on the Banks Peninsula.46 SUSTAINABILITY REPORT 2017 OUR FOOTPRINT SUSTAINABILITY REPORT 2017 47
GOOD GREEN
HOUSEKEEPING BUILDINGS
Operational efficiency supports environmental
sustainability.
We think of managing our Financial Officer Reuben Casey.
environmental footprint a bit like “Waste and energy usage affect
good housekeeping. It helps us everyone at Kathmandu, so we are
operate more efficiently and makes us excited to be integrating solutions to
feel proud of our role as corporate reduce our impact.”
The new Melbourne Distribution Centre is
citizens in a finite world.
We use the Higg Index, a ground- our third 5 Green Star building.
We are very clear what our priorities breaking suite of self-assessment tools
are — developing our green building developed by the Sustainable Apparel
programme and our recycling Coalition, to measure our impacts and
strategy as well as reducing our find areas where we can improve.
energy usage. We know these things
are important because our customers
When measuring our footprint, the
Higg Index helps us measure and
“There’s no This year, we opened our second
5 Green Star rated building. Our
building programme helps us reduce
our operational footprint as well as
“We built for
and partners tell us. This year, we
partnered with Conscious Consumers,
prioritize how we manage our
operational footprint. It also helps us
question that Australian distribution centre joins our
New Zealand Support office with this
enhancing staff health, wellbeing and
productivity.
the future.”
which allows customers to link
environmental and social concerns to
understand our port-to-port carbon
emissions, where we see dramatic
operational distinction.
Building materials are chosen for their STUART DAY
The 25,000 square metre building is lower life cycle impacts. Stormwater is
purchases. Their 10,000 members said
waste and packaging was their
differences between sea freight and air
freight. The Higg Index also helps us
efficiency three times the size of the previous captured to supply amenities and to
COMMERCIAL MANAGER
distribution centre but uses the same irrigate surrounding landscaping.
biggest environmental concern. manage packaging and waste. supports amount of energy. The incoming Solar panels and insulation reduce the
So how do we shift the dial? First we
measure, then we set goals and
We also measure ourselves against
the United Nation’s Sustainable environmental goods platform faces east to avoid
bad weather while the office area is
amount of energy needed.
Ventilation, natural light and noise
develop action plans to achieve them.
These strategies minimise our impact
Development Goals (SDGs). SDG 12 is
about responsible consumption and
sustainability.” orientated to the north to capture
natural light.
control all help make the indoor
environment more pleasant.
and also boost our bottom line. production. Our waste management
The Green Star standard looks at
strategy is a big part of our Stuart Day, commercial manager of
“There’s no question that operational REUBEN CASEY innovation, water use, energy and
contribution in this area. SDG 13 is Kathmandu’s distribution centre says,
efficiency supports environmental emissions as well as indoor
about taking action on climate CHIEF OPERATING & “We built for the future and want to
sustainability,” says Chief Operating & environmental quality. Our green
change. FINANCIAL OFFICER use this space for the next 20 years.”You can also read
