Let your talent do the Talking - UK Early Careers Guide 2021 - JLL
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Let your talent do the talking UK Early Careers Guide 2021 jll.co.uk/en/careers/graduate-recruitment
So... what’s your ambition? At JLL, if you excel at what you set your mind to, there are plenty of exciting career opportunities for you. Join us to develop your strengths and enjoy a fulfilling career. Keep your ambitions in sight and imagine where we can take you. “I want the variety of an international career, with colleagues who become friends around the world…”
Page 3 So... what’s real estate all about? The way we live, work and consume impacts our built environment. The real estate sector includes buying and selling buildings; renting and operating owned or leased buildings; as well as servicing those buildings on a fee or contract basis (e.g. facilities management). Real estate is commonly divided into residential (homes) and commercial sectors. Commercial real estate has a focus on financial return and renting – think industrial, office, retail, leisure, medical, and hotels. The UK is the biggest commercial real estate market in Europe, followed by Germany and France. UK Early Careers Guide | 2021
So much more than buildings We’re here to create rewarding opportunities and Why us? amazing spaces around the globe where people can achieve their ambitions. In doing so, we are At JLL we embrace the human side of business, building a better tomorrow for our clients, our which makes us better at delivering the business side of business. people, and our communities. Achieving ambitions is at the heart of everything We’re a world leader in real estate services, powered we do. by an entrepreneurial spirit. We want the most ambitious clients to work with us, and the most Achieving ambitions is about unlocking the potential ambitious people to work for us. It’s as simple within every individual, every client, and every company. as that. We buy, build, occupy, and invest in a variety of Our sustainability ambition real estate assets – including industrial, commercial, retail, residential, and hotels. We want to make JLL a world-leading, sustainable professional services firm; by creating spaces, buildings, and cities where people can thrive. From tech start-ups to global firms, our The world’s financial, social and environmental clients span industries such as: challenges demand a bolder response from businesses around the globe. Therefore, our ambition is to • Banking embed sustainability into everything we do. Not just • Energy because it’s the right thing to do, but because it adds • Healthcare lasting value to clients, employees, shareholders, • Law communities, and our industry. • Life sciences • Manufacturing Our next big ambition is to achieve global net • Technology. zero carbon emissions by 2030.
Page 5 This next stage in our ambitious sustainability We also have several business networks to programme is a commitment to achieve net zero ensure everyone has the support they need carbon emissions across all JLL-occupied buildings to succeed. Some of these include: by 2030. JLL also advocates a net zero approach for all our clients and suppliers. • Building Pride, our LGBTQ+ and Ally employee network We will achieve this vision globally through • Gender Balance our sustainability leadership ambition, Building • Race for Change a Better Tomorrow. You can read more about • Apprentice Network this here. • Working Parents • Neurodiversity • Mental health first aiders Opportunity for everyone We are committed to providing opportunities for everyone. Our ambition is to promote a positive, respectful, equal and fun environment for all our people – Whether you’ve studied real estate or if this is the and to champion and encourage a more first time you've considered it; whether you’ve got diverse Real Estate industry. a degree in business or art history; whether you feel you’ll be great at selling, or you’d rather play with the latest tech – if you excel at what you do, we want to hear from you. Embracing diversity, inclusion, and equality creates a welcoming workplace culture. It ensures we attract the brightest talent, focused on innovative and creative solutions for our clients. UK Early Careers Guide | 2021
Do our values match? Core values shape who we are, guide our decisions, We believe in ethics in all client business. and help direct our future. That’s why it’s important We act honestly and responsibly. for us to share ours with you. We hope you share them too, or they will complement your own. Our clients rely on us to act in their best interests. It’s a responsibility we take seriously, which is why Our own core values underpin our commitment to we’re committed to clear principles, a strong sense of our clients, to our communities, and to each other; decency, and the highest global standards. By acting and provide direction for everything we do. ethically, we are trusted by our clients to do the right thing. It's why we’ve been recognised as one of We believe in teamwork. the World’s Most Ethical Companies for 13 consecutive years. We share in order to succeed. We are a team of over 93,000 individuals, but we collaborate across our various locations and functions to offer a first-class service. Working together helps World’s most ethical company pool our knowledge and experience. We achieve our 2008-2020 common goals and share our mutual successes, as Recognises the strong principles one team. of business and professional ethics inherent in JLL’s values, culture You might experience this through being invited and strategy – as well as interactions onto a project team with many colleagues from with clients, customers, vendors different countries and parts of the business. and employees. We believe in excellence. Stonewall Top 100 Employers We strive to be exceptional. – ranked 64th JLL is the first real estate advisor We want to grow and do better for our clients and to make it into the top 100. ourselves, which is why we’re committed to excellence. Being curious and always seeking out opportunities is key to your success in a career at JLL.
Page 7 “Growing up, I wanted to change the world. Now I know I can. By joining a company that’s leading on Sustainable Cities and Net Zero, I can really make an impact.” UK Early Careers Guide | 2021
It’s not all Page 9 work... Depending on placement location, you will The JLL Property Triathlon find a wide variety of social, sporting and charity activities to help you make friends, Firmly established as one of the UK’s top five network within the business, and kick back largest triathlons, and one of the most prestigious and relax after a day of hard work. events in the real estate calendar – the JLL Property Triathlon welcomes more than 2,000 competitors to Eaton Dorney each year – and Sports has raised nearly £1.5 million for charity over the last decade. The event is open to anyone If you’re the sporting type, you’ll be spoiled for in the property industry, and is a great way to choice with our programme of activities, including: get fit and make friends with colleagues of all ages across the company. • Tennis • Rugby • Running • Softball • Squash • Netball Charity • Cricket • Sailing • Football • Yoga Fundraising for charity is at the heart of JLL’s social calendar. JLL are proud to work in partnership with Don’t see anything you like? You could always set Crisis to end homelessness. One of our key events is up a new society! the JLL Property Triathlon and Property Swim, where we raised £231,572 last year. We also encourage all Externally, JLL has a well-established athlete our people to volunteer, by offering two days per sponsorship programme – Team Pro JLL – which year that they can volunteer to their chosen charity. supports professional athletes on a three-year cycle; helping them to achieve their next career goals. Athletes we have supported in recent years include Olympic bronze medallist sculler, Alan Campbell; 97,957 hours spent volunteering in local communities triathlete, Helen Jenkins; and Olympic gold medal-winning cyclist, Geraint Thomas MBE. UK Early Careers Guide | 2021
Rewards and Benefits “I’d like to earn enough to help out my parents, buy my first home, and keep my family looked after.”
Page 11 We reward our people in many ways. For example, with interesting assignments; internal or international secondments; the opportunity to work with prestigious clients; and personal and professional learning opportunities. We also offer a comprehensive range of financial benefits, which include: Competitive salary Private medical insurance starting salary will depend on location arranged through Aviva Discretionary bonus scheme Unlimited access to GP to show our appreciation for your hard work video consultations 24/7 through Aviva’s Digital GP app Season ticket loan Employee Assistance Programme an interest-free annual season ticket loan to help you pay support on a range of workplace and personal issues – for your travel from health and wellbeing, to finance management Non-contributory pension Life assurance regular employer contributions, plus voluntary as a tax-free lump sum to your dependants contribution scheme Give as You Earn Income protection regular tax-effective payments to charities of your choice monthly payments to protect you in case of injury or illness ShareSave Critical illness insurance an opportunity to acquire JLL shares at a discount of 15% offered once a year as a voluntary benefit Marriage or civil partnership Dental plan we mark your special occasion with a £100 gift to spread the cost of routine check-ups, hygiene visits, x-rays & restorative treatment Cycle to Work Employee discounts to help you with the cost of a new bike and equipment with over 1,800 local and national retailers
Our Schemes... So you're interested in real estate and want to know about our programmes? If you meet our eligibility criteria we're interested in you too. Let's see where you could fit.
Graduates Page 13 Our graduate programme is open to final year and organisation is more your thing, then Project candidates. Typically, these are in the following Management is for you. If you’re unsure, why not check locations: out all of our programmes to see where you could fit? • London • Bristol If you haven’t studied real estate • Leeds • Manchester Our Commercial, Residential and Project Management • Birmingham schemes accept graduates without a RICS accredited • Glasgow degree; and these graduates will be sponsored by JLL • Edinburgh to complete a Master’s in Real Estate alongside the Graduate programme. What programmes are on offer? Applications for our 2021 Graduate programme will go live on Monday 12th October and will close after We offer placements across the following areas: four weeks. We cannot accept late applications. • Commercial • Residential • Project management Eligibility • Building surveying • Quantity surveying • To be accepted onto one of our graduate schemes, • Planning you will need at least a 2:1 undergraduate degree, and a minimum of C grade or above in Maths and We have opportunities for those graduating with English at GCSE level. Real Estate Royal Institute of Chartered Surveying (RICS) degrees and non-Real Estate degrees alike. • We are only able to consider applicants who are You can rotate across business lines as part of our currently legally able to work in the UK, as we are Commercial and Residential schemes, or stay in one unable to provide visa sponsorship at graduate level. of our specialist pathways and become an expert. • Candidates are limited to applying to one Graduate programme only, so please consider your pathway What skills are we looking for? carefully as you can’t change your application later. If you can easily build relationships with others, • If you are being referred by a JLL employee, you still understand technical information, and come up need to go through the same application process, with creative solutions, you’ll thrive in our surveying but the application form will ask you to state who routes. If time management, attention to detail, referred you. UK Early Careers Guide | 2021
Commercial TOP TIPS: JLL Graduate, Arjun Sahota, says “It's an ideal Fancy becoming an investment agent, property pathway to gain a variety of experience that’s valuer or management surveyor? Then this is the transferable to any career. It’s a steep learning place to start. Commercial real estate can be curve, and a great way to learn new systems.” categorised into four different areas, also known as asset classes: leisure, office, industrial, and retail. JLL Graduate, Daniella Sidoli, says “You need to be organised, on top of things, and use your Commercial real estate serves a variety of clients in initiative to solve complex problems. But the the public and private sector, and provides insight rewards make it all worthwhile!” into all sorts of industries (e.g. education, healthcare, telecommunications, and manufacturing). Working in this area allows you to interact with clients, and Residential go above and beyond to meet their expectations. It also provides the opportunity to develop many transferable skills, such as data collection, Residential is a term that covers a wide range presentation and people skills. of properties. At JLL we refer to is as Living, because it can include markets as well as As a surveyor working in this area, you will properties that relate to our lives. typically specialise in one asset class, after being trained in various parts of the business, including As a Surveyor working in this area, you will Corporate Consulting; Valuations; Office Agency; and typically specialise in one team after being trained Industrial and Logistics. There will be work that crosses in various parts of the business. There will be work over with other teams in the business, which means that crosses over with other teams in the business, you’ll need to be flexible and resourceful. which means you’ll need to be flexible and agile. What qualification will I get? What qualification will I get? The Commercial Assessment of Professional The Residential Assessment of Professional Competence (APC). During your APC training you will Competence (APC). During your APC training you have a three-seat rotation within the Commercial will have a three-seat rotation within the Residential Group, to enable you to sit the APC Final Assessment. Group, to enable you to sit the APC Final Assessment. Several rotations will be open to application; according Several rotations will be open to application; to business demand. These will be in different areas of according to business demand. As part of the the business, however, Valuations is mandatory for all APC qualification, you must also complete a Graduates to achieve the APC qualification. mandatory seat in Valuations.
Page 15 TOP TIP: JLL Graduate, Kylie Briggs, says “The opportunities at JLL are endless. Don’t confine yourself to the definition of a graduate, and always be open to exploring different levels of opportunities and taking on more responsibility. Not only will you benefit from being exposed to different people, you'll also be rewarded with unique working experiences”. Project Management If you’re organised and deadline driven, becoming a Project Manager in the real estate sector could be for you. The Project Management team delivers exciting projects for our clients, often publicised on the news and social media. No two projects are the same, and you'll work with a wide range of professionals – from architects and structural engineers, to quantity surveyors, fire consultants and planners. As a Project Manager, you will have the opportunity to work across the Commercial and Residential teams, gaining significant training in both areas before becoming Chartered. Expect to familiarise yourself with various projects and systems; learning new processes such as documentation control; and using spreadsheets and programming applications. What qualification will I get? The Assessment of Professional Competence (APC). UK Early Careers Guide | 2021
Building surveying Building surveyors are often referred to as Doctors for buildings. They diagnose defects, prescribe solutions, and might also consult with specialists to investigate issues further. It’s a very hands-on role, meaning you’ll spend lots of time developing skills in building pathology (how buildings are structured and can deteriorate); legal knowledge (what the law sets out to keep buildings safe); and up-to-date building and sustainability standards. If you are passionate about sustainability, you can also advise clients on sustainable construction and its environmental impact. What qualification will I get? The Building Surveying Assessment of Professional Competence (APC). During your APC training you will gain experience exclusively in our Building Consultancy team. TOP TIP: JLL Graduate, Elias Katsoloudi, says “The graduate scheme at JLL has been everything I could have hoped for. It offers a clear pathway to becoming a Chartered Building Surveyor.”
Page 17 Quantity Surveying Planning Quantity Surveyors (sometimes known Planners make decisions on how we use the as Cost Consultants or Managers) provide space around us. Becoming a Planner means expert advice on construction costs. Quantity deciding how many houses, hospitals, schools Surveyors ensure that proposed projects are and shops we need, for example, and where affordable and offer good value for money. they go. Essentially, they hold the purse strings of You’ll balance the needs of the population the project. with the need to protect the environment Your work will involve the following: and historical buildings. And you’ll frequently communicate with politicians and members • Helping client and design teams assess of the public. and compare different design solutions • Tracking design costs and variations from What qualification will I get? original plans The Royal Town Planning Institute Assessment. • Providing advice on procurement strategy Our Planning team will provide you with the and construction contracts (e.g. sourcing appropriate breadth of experience to enable materials and arranging contractors) you to apply to become a member of the RTPI. • Ensuring that costs remain under control as the project progresses TOP TIP: JLL Graduate, Tom Pemberton, says What qualification will I get? “The Planning Consultancy pathway The Quantity Surveying Assessment of provides a great opportunity to broaden Professional Competence (APC). During your skillset and develop specialist knowledge your APC training you will gain experience in the planning and development sector – exclusively in our Cost Management all within a super supportive and collaborative team – enabling you to sit the APC environment.” Final Assessment. UK Early Careers Guide | 2021
School leavers Want to kickstart your career as soon as possible? Eligibility Looking to gain a professional qualification, but not sure if university is for you? Our apprenticeships are open to all who do not have a degree and want to kickstart their career. Our school leaver apprenticeships are a great We do not ask for any previous work experience in opportunity for you to earn while you learn, and real estate, but we are interested in these strengths might just be what you’re looking for. At JLL, you’ll and abilities you’ve gained from life experience; be involved in real work from day one and balance such as sports, hobbies, volunteering... or even your studies towards a qualification. Throughout a part-time job. the programme, we’ll help you build skills and experience that will set you up for your Our entry requirements are: future career. • A-levels – Minimum of 72 UCAS points (equivalent to Grade D in three subjects) What programmes are on offer? • GCSEs – Minimum of Grace C/4 in English We offer placements across the following areas: and Maths • Surveying • You must not already hold or be currently studying • Information Technology towards a degree • Human Resources • Finance Remember that academic achievements aren’t the • Business Administration only thing that we look at. Throughout our application process we want to understand more about your Applications for our 2021 intake are open from ambitions and passions, to help kickstart your career. Monday 2nd November to Friday 27th November. What skills are we looking for? If you can easily build relationships with others, and come up with creative solutions, you’ll thrive in any Surveying programme or HR. Good with numbers? Check out Quantity Surveying and Finance. Or if you can synthesise lots of data, one of our IT routes might for you. If you’re unsure, why not check out all of our programmes to see where you could fit?
Page 19 Surveying There are three pathways currently on offer: complete two years of structured training for your Commercial Property, Building Surveying, and Assessment of Professional Competence (APC), Quantity Surveying. Each pathway leads to becoming where you will become a Chartered Surveyor. a Chartered Surveyor within 5 years. Visit our graduate section for more info on what each The below diagram shows the typical pathway offers. Surveying apprenticeship journey, and offers a direct comparison with an equivalent Regardless of your pathway, you’ll study towards university course. a bachelor’s degree that is accredited by the Royal Institute of Chartered Surveyors (RICS). You will also Year one Year two Year three Year four Year five Year six Apprenticeship Working Working Working, Working APC Sit APC, finish and degree and degree degree and training, and structured training start structured finish degree and become a training by end of year Chartered Surveyor Graduate University University University Join JLL and Cognates sit Non-real estate structured APC and finish graduates sit training structured APC, finish training structured training and become a Chartered Surveyor UK Early Careers Guide | 2021 UK Graduate Recruitment | 2021
Information Technology Our Technology team is the backbone of JLL. What qualification will I get? You’ll be supporting our employees to be You’ll complete the Level 4 Data Analyst productive when using technology (helping us apprenticeship and study programming (SQL), all to do our jobs well). We have placements data visualisation (Tableau and Power BI), as well available in the following areas: as the EMC Data Science Associate Qualification. • Infrastructure Technician • Data Analyst • Business Analyst Business Analyst Work within a specific team to ensure our Infrastructure Technician processes are efficient – helping us to work smarter. This work is critical to making sure we From setting up laptops for new joiners and helping can deliver the best service possible to our clients. with the rollout of new software, to maintaining various systems and resolving issues for customers What qualification will I get? over the phone or email – there’s lots to get involved You’ll complete the Level 4 Business Analyst with whilst balancing this with your studies. apprenticeship and learn about measuring business impact, stakeholder analysis and What qualification will I get? management, gap analysis on processes, You’ll complete the Level 3 Infrastructure Technician and requirements gathering. This will also be apprenticeship, obtaining the CompTIA A+ recognised for your professional competence qualification. This means being certified by the in the Skills Framework for the Information Age British Computing Society; through a mixture of (SFIA), as well as gaining entry onto the British learning methods. Computing Society (BCS) register. Data Analyst Working as part of a wider team of analysts, you’ll ensure our data drives us forwards. You’ll learn how data can be used to create real actions that will improve processes and give better insights to help our clients achieve their ambitions.
Page 21 Human Resources Business Administration Join us on an 18 to 24 month programme, and In this programme, you’ll learn about the way become a recognised HR professional. You’ll JLL operates. Bringing to life theoretical knowledge learn about the various policies we have in place gained through your studies on topics such as at JLL and combine this with the knowledge business fundamentals, customer relations and acquired through your studies. stakeholders, researching and report writing. What qualification will I get? What qualification will I get? Depending on your abilities, you’ll complete either You’ll complete the Level 3 Business Administration the Level 3 or Level 5 in Human Resources Practice, apprenticeship. accredited by the Chartered Institute of Personnel and Development (CIPD). Finance Join one of our internal or external facing finance teams working in credit control, accounts payable, or even supporting a client account. Learn about complex accounting techniques (such as maintaining cost accounting records, and preparing reports and returns), financial processes, advanced bookkeeping, final accounts, and ethical practices. What qualification will I get? The Level 3 Association of Accounting Technicians (AAT). As this is an industry recognised qualification, your knowledge will be respected by many across the industry. UK Early Careers Guide | 2021
So... you want to apply? You’ve decided your ambition is to join JLL on When to apply one of our Early Careers programmes. Making an application to us is easy. Graduates – applications will open on Monday 12th October, and close on Friday 6th November. Anyone with a degree can apply, but please check The first step is to complete a simple online what your specific programme may require. registration form, so we can collect some basic information and check you’re eligible for the role. School leavers – applications for our You can register online here. apprenticeship programmes will open on Monday 2nd November and close on Friday 27th As you progress through the process, you’ll learn November. Anyone without a degree can apply. more about yourself and what it is like to be a trainee at JLL. We're here to support you at every stage, Internships – applications to our summer so feel free to speak with us and ask questions at internships are for university students in their any time. penultimate year (and beyond) will open in early March 2021, and will remain open for 4 weeks. We accept one application from each individual in any recruitment season. So please ensure you are certain on which programme you want to be considered for. It’s also important that you have permanent eligibility to work in the UK, as we are unable to provide visa sponsorship.
Here is an outline of our application process: So... what’s next? Online registration: Select your chosen scheme, and fill out a brief form – to share your contact details and answer some programme eligibility and equal opportunities questions. This should take around 10 minutes to complete. Application form: Let your talent do the talking. Tell us all about you and why you think we could be a match. Share your life experiences and tell us more Excited to find out more? about your ambitions; whether personal or professional. It’s important to Visit our website think about why you see yourself here at JLL. We recommend you complete this straight after your registration, so you can keep your application moving Have an unanswered forward. This should take around 30-40 minutes to complete. question? Email us at: EarlyCareers@eu.jll.com Situational judgement test: An online exercise that describes several workplace scenarios. For each one, you will be given a choice of four options Ready to apply? Click here and asked to select which you think is the most effective and least effective. It’s about us getting to know you better – there’s no right or wrong way to respond. This assessment should take around 30 minutes to complete. Digital interview: You will be asked to film your answers to pre-recorded questions designed to draw out your strengths and abilities (and how they link to those needed to succeed at JLL). We recommend using examples to support your responses. You’ll also be asked to share your understanding of the programme you’re applying for; so make sure you do your research. This assessment should take around 30 minutes to complete. Final interview: Because of COVID-19 we’re not meeting in person this year, so this will be a virtual interview. Here you can expect a number of questions that help us to assess your strengths and abilities – and understand more about your own ambitions, and your motivation for starting a career with JLL. UK Early Careers Guide | 2021
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