TARANAKI Business Review - SUMMER 2019
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TARANAKI Business Review SUMMER 2019
FROM THE CEO
Arun Chaudhari
KIA ORA TE WHANAU CEO
Taranaki has had some major challenges with legislative Taranaki, Todd Energy and Venture Taranaki.
changes that have made operations quite difficult for both
New Category Partners in 2019 have been Massey University
the petroleum and farming industries. While we are entirely
(Young Enterprise Scheme) and Plymouth International (BARA –
supportive of the change to a low carbon emission economy, it
Business and Retail Association).
is grossly unfair to be punitive towards businesses, instead of
taking a genuinely consultative approach towards this goal. As we enter 2020, we are delighted that TSB continues to be the
naming rights sponsor for the Business Excellence Awards and
On the other hand, the Chamber is also proud to have been
WITT is our new naming rights sponsor for the Top Shop Awards.
fully involved with the Taranaki 2050 Roadmap, developed
by Venture Taranaki with inputs from the entire community. We feel privileged to represent you, our valued members, as the
As part of the transition to a low carbon economy, we are voice of business, and to provide you with opportunities to network,
delighted that the Government has followed through with the celebrate success and attend events that inspire and educate.
announcement that the National New Energy Development
And as the year has zoomed past, I sincerely hope you can slow
Centre (NNEDC) will go ahead in Taranaki. It is a huge
down, relax your body and mind and get to spend quality time
opportunity for our region and requires continued support from
with people who matter most to you.
Wellington to make it successful in the long term.
On behalf of your Chamber I would like to wish you and your
Looking back at some of the activities and achievements of the
families an enjoyable summer and the very best for 2020!
Chamber this year, we are pleased to have commenced some
significant key regional partnerships with Central Audiology Arohanui
WELCOME TO OUR NEW MEMBERS
• Anu Bhatnagar Bayleys Taranaki • Hawera Glass and Panel Ltd • Profound Group • TMT Building Ltd
• Big Save Furniture Ltd • Irene Godkin - Friend • Red Couch • Tradie Terms
• BiograView • Liardet Media • Rotary Club of Ngamotu • VAD Consulting
• Blindz Direct • Maha Creations • Sigma Finance Services • Vizlink
• C U Hair • Mike’s Brewery Bistro • Skin Aware • Waitara Alive
• Colliers International • Natural Technologies • Small-Batch. co • Waitomo
• Driving Miss Daisy New Plymouth • PAL Accountants • Tall Poppy • WBR & Associates
• E.V. Contracting • Pizza Hut New Plymouth • Tanya Trower - Friend • Window Film Group
• FBT / Osflo • Premier Heating • Taranaki Federated Farmers • Zeal Taranaki
• Hawera Cinemas • Profiqs • The FoodJockey
TARANAKI CHAMBER OF COMMERCE
Chamber House, 42 Egmont Street, PO Box 2, New Plymouth 4340 I PH: +64 6 759 9080 I www.taranakichamber.co.nz
CEO BARA & EVENTS COORDINATOR Hayden Wano – Tui Ora
Arun Chaudhari Michelle Brennan Campbell Third – TSB
ceo@taranakichamber.co.nz I 027 279 5161 michelle@taranakichamber.co.nz I 021 710 950 Deborah Tawa – Beach Street Motel Apartments
Miaana Walden – Govett Quilliam
PARTNERSHIP MANAGER ADMINISTRATOR Grace Wesolowska – Te Karaka Foundation
Maura Young Julia Collins
maura@taranakichamber.co.nz I 021 284 0062 julia@taranakichamber.co.nz EDITOR
Gordon Brown - Get it write!
MEMBERSHIP COORDINATOR YOUNG ENTERPRISE SCHEME COORDINATOR www.writingservicesltd.co.nz
Andréa Styles Katja Eager
astyles@taranakichamber.co.nz I 021 778 621 katja@taranakichamber.co.nz I 021 170 2477 DESIGN & PRINT
Graphix I www.graphix.co.nz
MARKETING & COMMUNICATIONS COORDINATOR CURRENT BOARD MEMBERS
Nickelle Egan Chair – Daniel Fleming
nickelle@taranakichamber.co.nz I 021 821 164 King and Queen Hotel Suites TO ADVERTISE IN THIS MAGAZINE
Cameron Twigley – BTW Company Contact: admin@taranakichamber.co.nz
EVENTS COORDINATOR David Leuthart - Timberco
Jessica Parker Gaylene Findlay – BDO Taranaki
jessica@taranakichamber.co.nz I 021 821 262 Shane Devlin – Graphix
1 TARANAKI BUSINESS REVIEW SUMMER 2019
Q&A
BOON TODD ENERGY CEO
WINS TARANAKI’S SUPREME BUSINESS AWARD WINS MAYORAL AWARD
GORDON BROWN GORDON BROWN
SUPREME BUSINESS EXCELLENCE AWARD (TSB) TARANAKI MAYORAL AWARD FOR BUSINESS EXCELLENCE
WINNER - BOON WINNER – DR JOANNA BREARE
IT WAS AN AWARDS NIGHT LIKE NO Bhaskar said they were conscious of the of sustained business activities and some ONE OF THE HIGHLIGHTS OF THE 31 years of experience in the oil and gas work collaboratively.
OTHER AS TARANAKI’S BUSINESS legacy left by Boon and Goldsmith. “Now of the most recognisable design projects ANNUAL TSB TARANAKI CHAMBER OF industry with involvement in exploration,
As CEO of Todd Energy she is
COMMUNITY CELEBRATED THE 25TH we do it in a totally different way and we in Taranaki and beyond. COMMERCE BUSINESS EXCELLENCE development, project management and
instrumental in the company’s decision to
ANNIVERSARY OF THE TSB TARANAKI do it really well.’’ AWARDS IS THE MAYORAL AWARD. IT reservoir geology roles.
“We were also impressed with the support many community events including
CHAMBER OF COMMERCE BUSINESS RECOGNISES SUSTAINED LEADERSHIP
Boon, now in his eighties, was present articulation of your engagement with “Following work in the UK and Vietnam WOMAD and its Zero Waste recycling
EXCELLENCE AWARDS ON MAY 9. AND CONTRIBUTION TO TARANAKI BY A
to go on stage and jointly receive the clients and how you work collaboratively with BP, she came to New Zealand in programme, Coastguard, the Aquatic
LEADER IN THE BUSINESS COMMUNITY.
New Plymouth Architectural firm Boon supreme award. to bring design concepts to life. 1997 and worked as a consultant to Centre, St John and the Len Lye Centre.
THEIR LEADERSHIP CREATES GROWTH
Ltd was the big winner of the night as it Shell, STOS and Fletcher Challenge
“It’s an incredible privilege, firstly, “We also liked your revised practise AND OPPORTUNITIES FOR ALL “Ladies and gentlemen - please
won the Supreme Award as well as the Energy before joining STOS in 2002.
to be asked to do work for people in structure encouraging the growth of your TARANAKI BUSINESSES. congratulate and welcome to the stage –
medium-sized Business category, and
Taranaki and now , to be here tonight to staff and their involvement in all aspects of “In 2014 she was appointed Chief Doctor Joanna Breare.’’
was highly commended in two other The recipient is only revealed piece by
witness this recognition is a great thrill, the business. Executive of Todd Energy. In addition to
categories; Innovation and Service. piece with a series of clues and this year The applause was sustained and
unbelievable.’’ this role she is Vice President New Zealand
The judges wished the business ongoing it was New Plymouth Mayor Neil Holdom spontaneous.
In accepting the award, Boon director Upstream Energy with Todd Energy’s
The judges were fulsome in their praise success. who made the presentation on behalf
Murali Bhaskar paid tribute to the staff. parent company, the Todd Corporation, “I want to cry, I really do,’’ admitted Dr
of Boon Ltd: “We were very impressed We hope you continue to take the best of of his Mayoral Forum colleagues, South
“Without them we couldn’t have done Deputy CEO Todd Offshore, and Chair of Breare as she tried to compose herself.
with the business overall, and how it has Taranaki to the rest of New Zealand and Taranaki Mayor Phil Nixon, Stratford
what we have, and to the leadership and the Petroleum Exploration and Producers “I had no idea. This is a real privilege.
successfully repositioned and increased beyond. “ Mayor Neil Volzke and Taranaki Regional
vision Terry Boon and Paul Goldsmith had Association of New Zealand. I’m very passionate about Taranaki and I
scope to include multi – disciplinary Council Chairman David MacLeod.
45 years ago - we thank you.’’ The very special 25th Anniversary of the think everybody knows that.
design services. She was appointed Chair of the Lead
awards was hosted by former Finance Holdom’s chances of keeping the
Boon managing director Glenn Brebner’s Group for the Taranaki 2050 Roadmap “Taranaki is absolutely my home and I’m
“This has extended the customer reach Minister and radio entrepreneur, Steven recipient’s identity secret for long were
reaction was to the point: ‘’Bloody for the transition to a low carbon so pleased to get this award. ‘’
and reputation to a national focus while Joyce. limited, to say the least, as the unique
fantastic! It was really unexpected. We had economy and was recently appointed a
remaining substantially Taranaki-based. qualifications of Dr Joanna Breare, the She called up her husband Pete to
a good look at ourselves about five years Director of Venture Taranaki.
The commitment to design thinking which CEO of Todd Energy were revealed. join her on the stage. “He is my rock I
ago and decided it was time to move on
drives the company ethos has enabled She is a highly respected leader and couldn’t have done this without him. I
and now we’re a good way through that “Our recipient this year graduated from
the business to become a long standing skilled in motivating and empowering want to publicly thank him for everything
process. London University with a Bachelor of
industry leader, reflected in the 45 years others and bringing teams together to he does for me, he is amazing.’’
Science and PhD in Geology. She has
6 TARANAKI BUSINESS REVIEW SUMMER 2019 SUMMER 2019 TARANAKI BUSINESS REVIEW 7
CATEGORY A CATEGORY C
Large Business Excellence Award (Swiss-Belsuites) Medium Business Excellence Award (Velocite)
Winner – Van Dyck Fine Foods Winner – BOON Brand and Marketing Excellence Award (tgm) Business Continuity Excellence (TEMO)
Highly Commended – TimberCo Highly Commended – Safe Business Solutions Winner – Texas BBQ Foods Winner – Port Taranaki
Employer of Choice Excellence Award (STDC) Environmental Excellence Award (NPDC)
Winner – TimberCo Winner – Begin Distilling Ltd
Small Business Excellence Award (VTT)
Winner – Central Taranaki Automotive
CATEGORY B Event and Attractions
Excellence Award (Air NZ)
Winner – Taranaki Weddings Health and Safety Excellence Award (Port Taranaki)
Highly Commended – Hawera Cinemas Winner – Central Taranaki Automotive
Service Excellence Award Innovation
(Legal Solutions) Excellence Award
Marine, Manufacturing or Engineering Excellence Award (ETL Group) Winner – Hawera Cinemas (Massey University)
Winner – TimberCo Highly Commended – BOON Hospitality Excellence Award (PIHMS) Winner – Elite Kitchens
Winner – Crowded House Bar & Eatery Highly Commended – BOON
Trades Excellence
Award (GJ Gardner)
Technology Excellence Award (OurCloud) Winner – Central Taranaki New and Emerging Business Excellence Award (MSD) Not For Profit Excellence Award (The Wheelhouse)
Winner – ECL Automotive Winner – Texas BBQ Foods Winner – Rotokare Scenic Reserve Trust
8 TARANAKI BUSINESS REVIEW SUMMER 2019 SUMMER 2019 TARANAKI BUSINESS REVIEW 9
OUR SINCERE THANKS TO OUR VALUED PARTNER AND SPONSORS
PRINCIPAL PARTNER
CATEGORY SPONSORS
Venture
TARANAKI
Te Puna Umanga
"It's such a great feeling, and we are really to own and extend the building the business
proud of the team here and the work we have is in.
put in over the years. To be recognised like "We have now achieved that goal. That has
this, it really is great and not just for us. It's given us the ability to make some of the
ADVERTORIAL good for Stratford and it is good for the auto changes we did for health and safety among
By Ilona Hanne, Editor, Stratford Press business as well. We have had a couple of calls other things."
from other auto businesses congratulating us Kevan says winning the health and safety
IF THEY KEEP ON GOING AS THEY ARE, on the awards." award this year is something he is particularly
THE TEAM AT CENTRAL TARANAKI The latest three awards, for Small Business pleased about.
AUTOMOTIVE WILL NEED TO BUILD AN Excellence, Health and Safety Excellence "It is so important to get health and safety right.
EXTENSION TO HOUSE ALL THE AWARDS and Trades Excellence, make for a total of 16 Some of the businesses we were up against
THEY HAVE WON. Chamber of Commerce awards over the years, in that category have over 200 staff and have
The reception area at the Broadway South as well as two Romeo Awards. whole departments dedicated to health and
business is already jam packed with awards The business has also received nine Chamber safety. We are a team of five, including Wendy
they have won over the years, and there are now of Commerce Top Shop awards over the past and I, so we are doing it all ourselves."
three more shiny trophies to find a place for. seven years, something Kevan says is thanks to Despite being a small team, Kevan and Wendy
The business, owned by Wendy and Kevan Old, their customers. have also helped other businesses with
won three awards at the TSB Taranaki Chamber "Customers have to nominate businesses for health and safety plans, something the judges
of Commerce Business Excellence Awards. the Top Shop awards." acknowledged in their assessment as a positive
It was the only business to win so many awards The Business Excellence awards are very factor.
on the night, and Kevan says he and Wendy are tough, says Kevan. Wendy says she and Kevan are grateful to the
delighted with the wins. "There is a lot of work to put in, you don't just family and business colleagues who helped and
enter and forget about it." supported them through the awards judging.
Speaking at the awards evening, Kevan said Kevan says while the awards are a lot of work,
EVENT PARTNERS he and Wendy wouldn't be receiving the 2019 he and Wendy recommend entering them to
awards if they hadn't entered them back in any business looking to grow.
2015. "It gives you great feedback on what you
"Entering the awards makes you really think are getting right, and what you need to work
about your business and strategic plans. It on, and it makes you really think about your
makes you set goals and look at how to get business and where it is going. It is a really
there. Some of the goals we set back in 2015 positive experience."
as part of entering the awards then we have
Pantone 116 C
since been able to achieve, putting us in a
good position this year to win the categories
TGMJ005028
Pg 2 | we entered."
One of the goals they had set, says Wendy, was
10 TARANAKI BUSINESS REVIEW SUMMER 2019 SUMMER 2019 TARANAKI BUSINESS REVIEW 11
Van Dyck Fine Foods
a Taranaki company to be proud of
110Princes
110 PrincesStreet
Street remain part of a hand-picked, supportive and overseas. They are well on the way
board which Chief Executive Natalie to achieving one of their goals – to be
Hawera
Hawera
110 Princes Street
Innes reports to. the leading manufacturer of pancakes,
Hawera
(06)
(06)278-1300
278-1300 The transition worked brilliantly. So
crepes and blinis in New Zealand,
Australia and selected Asian markets.
(06) 278-1300 much so, that on Saturday November
9th, Van Dyck won the large business A business with successful results like
IT’S FAIR TO SAY THAT IN LESS THAN
award against some stiff opposition this relies on its motivated team. They
20 YEARS MARCEL’S HAS BECOME A
110 Princes Street at the 25th anniversary Taranaki have built a strong leadership team that
TARANAKI ICON.
Chamber of Commerce TSB Business focusses on their priorities, and every
Hawera The story of Van Dyck Fine Foods, Excellence Awards. It featured several function of the business collaborates and
(06) 278-1300 makers of Marcel’s world famous former winners, who were celebrating delivers on these priorities.
pancakes and crepes, is well known. A the auspicious occasion by putting
Van Dyck’s marketing guru Heinrich
chance meeting with legendary baking themselves back in the mix and Natalie
Swartz says “I started here in early 2017
figure Noel Yarrow at an international confesses their win came as a surprise
and was involved in more of the creative
trade fair more than 20 years ago, on the night.
side of the marketing ’’.
prompted Belgian husband-and-wife team
The judges’ comments said it all: “This
Ingrid Vercammen and Marcel Naenen to “We were about to launch our rebranded
is a company which Taranaki can
set up business in Taranaki. bakery range in retail, so I immediately
justifiably be very proud of.’’ Natalie
got stuck into activating PR, launch
They brought their traditional Belgian knows there will always be one non-
events, in-store demonstrations,
Crepes and Pancakes to the market in negotiable fundamental that underpins
advertising and social media. It’s been
New Zealand. The combination of Marcel the company’s success – quality.
very beneficial having Natalie’s FMCG
with his engineering expertise, and Ingrid
“We have a really high quality pancake marketing experience which has helped
with her business acumen, ensured the
and crepe – that is how we are take our campaigns to the next level’’.
business was successful.
KICK BACK IN OUR successful.’’ There’s far more to it Again, the judges were full of praise for
KICK
KICK BACK
BACK ININ OUR
OUR With an unrelenting focus on product of course, but you get the point. It’s the marketing and strategic approach of
PREMIUM LOUNGE quality, their passion for pancakes those quality products which separates the company.
PREMIUM
PREMIUM LOUNGE
LOUNGE remains today. Marcel’s from the competition.
SEATING AND UNWIND “Your growth in Australia is a testament
SEATING
SEATING ANDAND UNWIND
UNWIND As the business grew, their standards “To operate out of Taranaki means our to how effective strategic planning can be
AT THE MOVIES!
AT THE
KICK MOVIES!
BACK IN OUR remained uncompromised and in 2015 snap-frozen process is another key. to a company’s success. Your approach
AT THE MOVIES! Van Dyck Fine Foods was named The products are snap frozen in the to marketing was especially impressive.
PREMIUM LOUNGE the Supreme Winner of the Taranaki manufacturing process which achieves You demonstrated a superb knowledge of
SEATING AND UNWIND Chamber of Commerce Business the highest quality thawed product for your target markets.’’
AT THE MOVIES! Excellence Awards. It was a triumph to sale.’’ Marcel's keep one step ahead
Natalie was quick to praise Heinrich:
be celebrated, but in 2017, Marcel and of the competition with its continual
“He’s done a fantastic job on the
Ingrid decided the time was right to take innovation. They position themselves as
marketing side of the business and he’s
a step back from the business. NZTE has the innovator with value-added offerings
a really great example like many of our
been integral in advising and supporting including gluten free, high protein and
team, who are growing in their jobs as
the business, and worked with Ingrid and flavour variants.
Marcel’s has grown. The quality of his
Marcel as they planned and implemented
As always that attention to detail pays work is outstanding!’’ Natalie is also
2019 a Board structure and new CEO. Today
2019WINNER
WINNER -- SERVICE EXCELLENCEAWARD
SERVICE EXCELLENCE AWARD
they are no longer involved in the day-to-
dividends for Marcel's. They cook the proud of their commitment to support
2019 - HIGHLY
2019WINNER COMMENDED
- HIGHLY- COMMENDED - EVENTS AND
- EVENTS AND best quality product, lighter, fluffier local businesses and three examples
2019 SERVICE EXCELLENCE AWARD day running of it, but Ingrid and Marcel
ATTRACTIONS
ATTRACTIONS EXCELLENCE AWARD
EXCELLENCE AWARD and more consistent than others in NZ that readily come to mind are “Hardy
2019 - HIGHLY COMMENDED - EVENTS AND Packaging, who supply all cardboard
2019 WINNER -EXCELLENCE
ATTRACTIONS SERVICE EXCELLENCE
AWARDAWARD shippers; La Nuova, who now clean and
2019 - HIGHLY COMMENDED - EVENTS AND supply all staff uniforms and Symons
ATTRACTIONS EXCELLENCE AWARD Transport who handle all their container
transport.
Almost unbelievably the volume of
business Van Dyck does has doubled;
staff numbers have gone up from 26 to
32 and their financial growth reflects a
22% increase in 2019 which is projected
to top 32% in 2020.
Van Dycks are certainly proving to be a
www.haweracinema.co.nz
www.haweracinema.co.nz real boon for the Taranaki economy and
best of all, they’re here to stay!
www.haweracinema.co.nz
www.haweracinema.co.nz SUMMER 2019 TARANAKI BUSINESS REVIEW 13
HEALTH | SAFETY | HR | RECRUITMENT
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2019 – Highly Commended – Medium Business Excellence Award
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A WINNING APPROACH TO BUSINESS
Recruitment solutions to all industries, New Zealand wide
and workers safe” and workers
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2019 – Highly Commended
2019 – Medium Business
– Highly Commended – Medium Excellence
Business Award
Excellence Award and workers
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info@safebusiness It wasn’t their only win of the night, but for Timberco owners David and Cheryl Leuthart
2019 –&Highly
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Health Recruitment
Safety,Commended
Employment solutions
Recruitment
– Medium
and to all industries,
solutions to all
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industries, New Zealand wide the Employer of Choice Excellence award was particularly special.
Providing practical Health & Safety, Employment and
0508 424safebusiness.co.nz
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Recruitment solutions to all industries, New Zealand wide Their business also took out the Marine, and productive, turnover is low and in purpose-built facility operating at
Manufacturing and Engineering Excellence 20 years Timberco has never had to capacity. They have more than 300
award and was highly commended in advertise for staff. regular customers in the building trade
the Large Business category of this year’s The Marine, Manufacturing and and home handyman market.
Taranaki Chamber of Commerce TSB Engineering award also meant a lot, David
says. “We’ve introduced new technology “We’re very proud of what
INDUSTRIAL CONTROL
110 Princes Street
Hawera
Business Excellence Awards.
“A successful business doesn’t operate by installing a razor saw as well as going we’ve achieved. My philosophy
SYSTEM CYBER SECURITY
(06) 278-1300 without engaged staff. What the Employer
of Choice award says is that we’re doing
paperless in the factory. The throughput has
increased by 25% in the last two years. By
has always been about service.
You give someone good service
something right,” David says. “Our staff are putting this machine in it has automated
our biggest asset.” the factory, increased production and we
they will keep coming back
For the Leutharts, it’s about treating staff as actually increased our staff because of it. and that’s very important to us,”
ECL Cyber is a business unit of ECL you would like to be treated, with kindness “Our frames and trusses that we send David says.
Engineering Control with a focus and respect. As Cheryl says: out we’re very proud of because we’re Looking forward, the plan is to consolidate
on tailored industrial cyber security actually building someone’s home.
and “keep doing what we’re doing”.
“Happy and healthy staff has That’s probably one of the biggest
solutions. Business has never been busier but both
always been our mantra.” expenses our customers are going to
are determined to retain the personal
The award-winning team of industrial have in their lives so it’s really important
“If staff come to work happy, healthy and service that’s made them so successful.
to us that we produce a quality product.
cyber specialists help industrial engaged you’re going to get a good day’s A healthy work-life balance, for
organisations secure their ICS/OT work from them, which is really important. “We’re Taranaki’s leading themselves and their staff, is a huge part
environment. It’s a win-win,” David adds. frame and truss manufacturers of this couple’s ethos. They don’t open long
The couple marked 20 years in business weekends and will shut down for three
and we want to stay that way.” weeks over Christmas so everyone can
ACK IN OURFor more info, see this year by taking 16 staff to Fiji for Easter.
UM LOUNGE They also do “little things” such as pay for In 1999 David and Cheryl were dairy have a decent break. Not that going to
https://eclcyber.co.nz gym memberships and a counsellor, take farmers considering a move to the South work is ever a chore – for David at least.
AND UNWIND
E MOVIES! 166 Powderham Street, staff out to celebrate successes and ensure Island. Instead they stayed in New “I may be strange but I just love being
New Plymouth the fruit bowl is fully stocked. Staff also Plymouth and bought “a little timber yard”. at work every day, dealing with awesome
have input in major decisions. It had just three staff, plus David. staff, suppliers and good customers.
The result? Not only are workers engaged They are now on their third site, a large It’s rewarding.”
WINNER OF THE 2019
TECHNOLOGY EXCELLENCE
AWARD
2019 WINNER - SERVICE EXCELLENCE AWARD TimberCo your local, locally owned, building supplier • Sunley St, Westown NP p 06 7534393 www.timberco.co.nz
2019 - HIGHLY COMMENDED - EVENTS AND
ATTRACTIONS EXCELLENCE AWARD
14 TARANAKI BUSINESS REVIEW SUMMER 2019 SUMMER 2019 TARANAKI BUSINESS REVIEW 15
Plymouth International
CHAMBER EVENTS +64 6 759 9128
0800 800 597
conference@plymouth.co.nz
www.plymouth.co.nz
220 Courtenay Street, New Plymouth 4312,
Taranaki, New Zealand
EVENT EXPERTS
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9 November and attended by over 420 guests. This $2000 or $1000 travel voucher.
You’ll need an onsite team you can rely on, with a proven reputation for flexibility and
was a great evening of entertainment, celebration problem solving. You’ll need to bring everything together in an event that impresses your
New Plymouth will host another two cruise ships this summer.
and acknowledgement of business excellence. We audience without blowing your budget.
The MS Maasdam will berth at Port Taranaki on Saturday 25
congratulate all winners and extend our thanks to all our
January. Carrying up to 1800 passengers and crew, the ship will 77 rooms onsite, 130 carparks, a further 90 rooms at our sister property three minutes
Sponsors, Event Partners, Judges and Feedback Facilitator
be here from 8am to 5pm. Then on Wednesday 5 February the walk away. How do we know all this? Because it’s what we do every day. Our job is
Gordon Brown.
Azamara Journey, with around 1000 on board, will be in port executing top-class events and we’re ready to stage yours
from 8am to 8pm. Shuttle buses between the Port and Ariki
Street will be operating and it is hoped that many of the visitors
GUEST SPEAKERS will spend a considerable time in the CBD.
We held a number of smaller events over the past few
months including presentations from Ravensdown ADVOCACY
in Stratford and Hawera, co-hosted Meet the NPDC Submissions from both the Chamber and BARA were made to
Candidates with the Taranaki Branch of Hospitality NZ, the New Plymouth District Council on its proposed District Plan,
and a business breakfast with Hon. Grant Robertson with the main focus being on Signage, Mixed Use Zones and the
and Andrew Little. In September three Paralympians Central City Zone.
were awarded pins as part of the Celebration Project
WE WELCOME OUR NEW BARA MEMBERS
at a function coordinated by the Chamber and Tasman
Harrisons Carpets, Mike’s Brewery Bistro, Waitomo Group, Big Save
Toyota. We also hosted, in conjunction with Jonathan
Enjoy fabulous flambé dining
Furniture, Sigma Finance Services, Window Film Group, Mr Ralph,
Young MP, a lunch event with guest speaker the Hon.
Stuff, Driving Miss Daisy, PAL Accountants, Colliers International.
Paul Goldsmith.
Thanks for contributing and supporting a vibrant CBD!
BUSINESS CONNECTIONS BECOME A BARA MEMBER Monday – Saturday 6.00 – 10.00 pm
We have a special membership rate for existing Chamber
Thank you to the businesses that have hosted these
events this year. Held on the first Tuesday of most
members with 1- 5 staff. For just an additional $45 + GST you
can be a member of BARA as well and you don’t have to be
Reservations essential – phone 759 9128
CINZ
months, these networking events are an ideal opportunity based in the CBD! For businesses with six or more staff, BARA
for you to promote your business and showcase your membership is only an additional $150 + GST. Member: See our menu https://www.plymouth.co.nz/the-orangery/
operations, facilities, staff, products and services and Date: / /
to meet potential customers. It is the perfect platform If you are passionate about the city you live in and have a
to strengthen and grow business contacts and interact genuine interest in keeping the CBD alive, then we want you to
with the Chamber network. These events do book up be part of an organisation that has the same philosophy, passion Approved By
quickly so if you are interested in hosting or would like and drive.
Name:
more information, please give us a call. Our first Business
Connections for 2020 will be on Tuesday 4 February and Please contact Michelle to discuss BARA membership. Signature:
hosted by BDO Taranaki. Follow BARA on – New Plymouth CBD Alive Date: / /
Please advise amendments promptly.
Email: lauren@nzconventions.co.nz
Jessica Parker Michelle Brennan Phone: p: 09 485 3144
Event Coordinator BARA & Events Coordinator
16 TARANAKI BUSINESS REVIEW SUMMER 2019 SUMMER 2019 TARANAKI BUSINESS REVIEW 17
People // Process // Performance
TA K I N G YO U R B U S I N E S S TO T H E N E X T S T E P
Merry Christmas Short Course Training 2020
Brown Bag 1 hour Lunchtime seminars
12 Feb Maintaining Balance
I have been involved in the training industry for well
over 2 decades, firstly as someone who purchased 26 Feb Resilience in a changing world
training for a large organisation and then as 11 March Getting the most from the time
someone who delivers training. I have noticed many you have
trends about how training is utilised in organisations. 25 March Workplace Diversity
A 2018 Linkedin report show the following key trends.
8 April Understanding yourself and others
1. Training for soft skills is a number one priority. The surveyed
22 April Building great working
group believes the pace of change is fuelling demand for
relationships
adaptable, critical thinkers, communicators and leaders.
As technology accelerates, soft skills are in high demand to 6 May Meeting and presentation skills
fuel people and business growth. 20 May Leading Teams
2. Talent developers are balancing today’s challenges 3 June Managing Conflict
with tomorrow’s opportunities. Research showed that
executives are looking to talent developers to increase 17 June Managing Change
focus on identifying trends to prevent internal skill gaps.
3. The rise of digital is transforming talent development. Leadership Management Australasia
Talent developers are depending more and more on online Modular training
learning to meet the needs of a diverse, multigenerational – 2 ½ hours each workshop
workforce.
18th May to 28 April (9 modules)
4. The number one challenge for talent development
The Performance Edge
is making time for training. Each group in the survey
identified this as the number one challenge, yet 94% of 4 March to 25 March (4 modules)
employees say they would stay at an organisation longer Exceptional Customer Service
if it invested in their development. Organisations need to
meet employees where they are, aligning opportunities 21 April to 22 September (11 modules)
with career aspirations and engaging them through the Success Strategies for Supervisors and Team
platforms where they are already spending their time. Leaders
5. Manager involvement is a critical ingredient to increase 5 May to 26 May (4 Modules)
employee engagement with learning. 56% of employees Above the Line Coaching and Mentoring
say they would spend more time learning if their manager 12 May to 13 October (11 Modules)
directed them to a specific course to improve their skills.
Talent developers name manager involvement as the Leading and Managing for Results
number 2 challenge they face. 3 September to 15 October (9 modules)
(Source: 2018 Workplace Learning Report: The rise and responsibility of Talent The Performance Edge
Development in the New Labour Market. Linkedin Learning)
e ds.
t b e st m e et your ne
what migh
ona to see
Chat to Sh
Get in touch – Shona Glentworth
06 769 9500 // 0274 536 928 // shona@implement.co.nz
implement.co.nz // implementonline.co.nzIT’S ALL ABOUT THE
Season’s Greetings and Happy New Year SERVICE
Wishing you compliments of the Season and great success for 2020. They pooled their skill sets. Charlotte Hire and merged that into Tool Hire
Please contact my office if I can be of any assistance to you. had a sales and design background Taranaki in early 2018.
and designed the logos and marketing
JONATHAN
The continual growth meant an increase
material, while Daniel had a lot of
in the land was needed to operate from
equipment already, had extensive
and the obvious solution was the adjacent
knowledge in construction and knew
YOUNG
building and land beside the billboards.
most of the builders in Taranaki, he set
Charlotte says the owners wanted to sell
about stocking the business.
the property and the billboard business
Both Daniel and Charlotte have a together, so after four years of negotiation,
MP FOR tremendous work ethic and not
surprisingly agree on the importance
the deal was finally done.
NEW PLYMOUTH THERE’S NOT MUCH CHANCE OF NEW
PLYMOUTH COUPLE CHARLOTTE AND
of giving service second to none –
something that their businesses are
From the outside the growth of the
business has been little short of frenetic,
DANIEL LOCK GETTING BORED. but the reality is Daniel and Charlotte
already renowned for!
wouldn’t have it any other way.
They have four young children, and
Corner of Gill & Liardet Streets If anyone ever has the need to hire
love their jobs, which is just as well, as “We are Fitzroy locals and love the
PO Box 8064, New Plymouth 4342 something, odds are that Charlotte,
between them they’ve got a few. That’s central location, especially with the high
P 06 759 1363 Daniel and their team will have just what
because the dynamic duo have found traffic flow, so we were keen to stay,’’
E newplymouthmp@parliament.govt.nz
you want. They have in stock everything
themselves running three businesses; says Charlotte.
from sanders and nail guns to cherry
Jonathan
W jonathanyoung.national.org.nz Tool Hire Taranaki; Taranaki Hire, which
pickers and diggers and everything in The billboards are perfectly located in
facebook.com/MPjonathanyoung has a growing reputation for its popular
between. Waiwhakaiho, New Plymouth’s CBD
jonathanyoungmp Luxury Toilet Suites and BSeen Media
Authorised by Jonathan Young. Corner of
and St Aubyn St, but both Daniel and
Liardet & Gill St, New Plymouth Billboard Business. Whether it’s for business or home, your
Charlotte have their eyes out for new
friendly Fitzroy hire centre will almost
They own them all and it began just five locations and given their track record it
certainly have it – and if they don’t, they’ll
short years ago, when they started their would come as no surprise to see that
do their best to get it for you.
Chamber of Commer Christmas 2019 advert.indd 1 04/11/2019 09:42:36 first venture, Tool Hire Taranaki. part of the business grow as well.
They are open 7 days a week with an
Many people will be familiar with their “Ultimately we couldn’t do what we do
after-hours contact number making them
site, which is beside Van Beers Motors without our amazing, hardworking team
available 24/7. Opening Times are,
in Fitzroy, and even more people will be of seven who work across the three
Monday – Friday 7am – 5pm; Saturday
aware of the billboards on the adjacent businesses and the support we get from
8am – 12pm; Sunday 9am – 12pm.
We are
Waiwhakaiho corner at the Fitzroy turnoff our family,’’ says Charlotte
from State Highway 3. Recently they celebrated Tool Hire
Charlotte and Daniel believe in
Taranaki’s fifth birthday, but the real
Charlotte explains how their business supporting the community.
delivering.
story has been its rapid growth. In those
started: “Daniel was a builder in New
five years the growing size of their fleet “That’s very important to us,’’ says
Plymouth for 15 years, but a serious
means they have had to increase the size Charlotte, “and we do our best to support
operation on his spine put an end to that
of their yard fivefold. local schools and events throughout the
occupation.
region.”
And it didn’t happen by accident. In
We are delivering postal mail 5 days a week “He was laid up for months, we had
Soon it’ll be the summer and that means
October 2017, things were going well,
young children and we didn’t know what
so they bought sister company Taranaki they’ll be busy with the wedding and
we were going to do. Then he decided we
Next day local delivery in our network Hire, to expand their range and to be able party season, with their luxury toilets
were going to open a hire centre, which
at no extra cost to offer luxury toilet suites for hire. already heavily booked through summer,
he also said we would open within a
it’s non-stop for this duo and their team.
month - and we did.’’ After a brief consolidation period,
Overnight nationwide from DX Box to DX Box Charlotte and Daniel bought Aces Trailer
Tool Hire Taranaki was born. Family photo: Andy Walmsley
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20 TARANAKI BUSINESS REVIEW SUMMER 2019 SUMMER 2019 TARANAKI BUSINESS REVIEW 21EVENTS CALENDAR 2019/20
For more information go to www.taranakichamber.co.nz
DECEMBER JANUARY FEBRUARY Poppet in a box
1 17 1 New Year's Day 17 1 Festival of Lights Ends 17
Mad Media Christmas
2 Business Connections 18 2 18 2 T pare - Kids Fest 18 Free Delivery in NZ
ReviveMeMarketing.com
Revive Me 3 19 3 19 3 19
Web . Social . Video
BDO Business
4 20 4 T pare - Summer Fair 20 4 Connections 20
Andréa Styles
Membership Coordinator
5 21 5 21 5 21 Taranaki Chamber of Commerce
+64 6 759 9080 | +64 21 778 621
astyles@taranakichamber.co.nz
6 22 6 22 6 Waitangi Day 22
People // Process // Performance Chamber House
42 Egmont Street
Hollard Gardens - PO Box 2, New Plymouth 4340
7 23 7 23 7 23 Sustainable Food New Zealand
www.taranakichamber.co.nz
TA K E YO U R B U S I N E S S TO T H E N E X T S T E P Festival
06 769 9500 // 0274 536 928
shona@implement.co.nz // implement.co.nz 8 24 8 24 8 24 Global brand that offers connectivity and representation
BDO Around the
9 25 Christmas Day 9 25 Mountain Cycle 9 25
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Puke Ariki - Implement - Implement -
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12 28 12 28 Network of Trades 12 28 Network Like a Pro
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13 29 13 29 13 29
TSB Festival of Lights 14-16 Taranaki Amie Murphy
Mark Houghton
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14 starts 30 14 30 14 Country Music Festival
Owner/Manager
Liquorland Fitzroy
CUSTOMER SUPPORT
M +64 27 430 0905 0800 806 139
T +64 6 759 7817
SERVICE INFORMATION 15 Christmas at the Bowl 31 15 31 15 Network of Trades 594 Devon Street East, Fitzroy, New Plymouth
F
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+64 6 759 7818
mark.houghton@dxmail.co.nz
0800 800 230 PO Box 7092, Fitzroy, New Plymouth
DX BOX NR59901 P 06 757 2102 F 06 757 2103 M 021 673 693
www.dxmail.co.nz
Unit 3, 674 Devon Road, Waiwhakaio
New Plymouth 4312, New Zealand
16 16 16 E manager.fitzroy@liquorland.co.nz
www.liquorland.co.nz
ABC Catering
Marton Salisbury Ant Bates 0272938697
Partner - Business Dean Howard www.abc-catering.co.nz
New Plymouth Partners Partner - Business
DDI. 06 759 4735 M. 021 311 405 BNZ Partners abc.catering@hotmail.com
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22 TARANAKI BUSINESS REVIEW SUMMER 2019 SUMMER 2019 TARANAKI BUSINESS REVIEW 23InInTouch
Touch Our
Our people,
people, our
our place
place
In Touch Our people, our place
Amanda
Richard Jordan Amanda Gordon Brown David Bublitz
Richard Jordan Clinton-Gohdes Gordon Brown David Bublitz
Clinton-Gohdes
Amanda
Richard Jordan Gordon Brown David Bublitz
Clinton-Gohdes
Richard Handley Sam Bennett Tony Bedford Harry Duynhoven The switch goes at the TSB Festival of Lights on 14 December! This From Kiwi megastars Six60 to the kings and queens of disco, acclaimed
Richard Handley Sam Bennett Tony Bedford Harry Duynhoven season promises
The to be at
switch goes thethe
best yetFestival
TSB with 13of
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14 December! ThisUS artist Ben From Harper and a fantastic
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daytime
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See festivaloflights.nz for more. 15 March. Head to ticketek.co.nz and womad.co.nz for tickets.
Mayor
Neil Holdom Stacey Hitchcock Dinnie Moeahu Anneka Carlson Murray Chong Marie Pearce Colin Johnston
Mayor
Mayor
Meet the new governance team
NeilNeil
Holdom
Holdom Stacey Hitchcock
Stacey Hitchcock Dinnie
DinnieMoeahu
Moeahu Anneka
Anneka Carlson
Carlson MurrayChong
Murray Chong Marie
Marie Pearce
Pearce Colin
Colin Johnston
Johnston
Meet
Meetthe
the new
new governance team
governance team
Neil Holdom has been re-elected as Think cutting lawns, caring for our parks, management was highlighted last
Mayor and there are six new faces a humming central city, processing month when independent global rating
NeilNeil Holdom
Holdom
around thehas has been
been
council re-elected
re-elected
table: Amanda asas Think
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cutting
building permits lawns,
lawns, caringrepairing
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and highlighted lastlast
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Mayor
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Clinton-Gohdes, Sam Bennett, Tony faces
faces aa humming
humming central
central city, processing
processing
roads, providing clean drinking water, month
month when
when independent
independent global
our AA/A-1+ credit rating, the highest rating
global rating
around
around thethe
Bedford, council
council
Anneka table:
table:
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Amanda
David Bublitz buildingpermits
building
bringing permits
top actson on time,
Six60repairing
liketime, repairing
to the TSB agency
agencyStandard
possible Standard
rating and
a local Poor’s
and Poor’sreconfirmed
government reconfirmed
body
our More than 50 young people have their learner licence and are on the Infrastructure investment has been identified as a key economic
Clinton-Gohdes,
Clinton-Gohdes,
and Sam
Dinnie Moeahu. Sam Bennett,
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Tony
join returning roads,of
roads,
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for lost dogs, ourAA/A-1+
can AA/A-1+
get in New credit
credit rating,
Zealand.rating,thethe
Our highest
highest
vision is to
road to a career thanks to NPDC and Taranaki Futures. We invested driver in the region, with $1.65 spent in the Taranaki economy for
Bedford,
councillors
Bedford, Anneka
Anneka Stacey Carlson,
Hitchcock,
Carlson, David
David Bublitz
Richard
Bublitz bringing
keeping top
bringing top economy
the acts like
acts like Six60 to
to the
buzzing,
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helping
the TSB possible
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beenreport from analysis agency Berl
can More than 50 young people have their learner licence and are on Infrastructure
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the investment
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investment identified
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as a key economic
and Dinnie
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Gordon Brown,
Dinnie Moeahu. They
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Murray returning
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$126 million spent
with $1.65 in the
spent inregion’s economy
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economy for
councillors Stacey Hitchcock, Richard keeping the economy buzzing, helping Build a Lifestyle Capital by focusing on road
learning to
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drive.
career
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Richard much more.
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Murray theThere are 17 businesses
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students have Waitara
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their and licence.
restricted Spotswood College get help withand $10.4m says. There is and
$126 million spent in the region’s economy as a result
Chief Executive learning to drive. The project aims to open up job opportunities of the $76m on werubbish
invest every recycling.
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Chong,
as the Marie Pearce,
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Richard Jordan,
for Jordan,
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Colin Johnston and Harry Duynhoven again picked the Bowl, a theatre, a family-friendly
There are 17 businesses in the NPDC translate their strategic
employed by the Elected Members into andhave
students career paths for
to getting the
their teenagers
restricted by removing the barriers someand $10.4m
licence. onontherubbish
drinking,
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recycling.
as the governance
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2019- It’s family
zoo, anincluding world-class venues
internationally-renowned artlike and he works
reality. with them
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areas advise and
managed students have to getting their restricted licence. and $10.4m on rubbish and recycling.
as the governance
2022. Mayor Holdom teamhas for 2019-picked family
the including
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theatre, a venues like
family-friendly and he works
translate their with them
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into and
this governance team whoagain make the gallery, an economic development by the Executive Leadership Team:
2022. Mayor Holdom
Councillordecisions has
Jordan tofor beouragain
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deputy. the
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an internationally-renowned art translate their
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are Wright,
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strategic $3.3 billion agency, one of the busiest regional Chief Offi cer Kelvin
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worth of assets andteam who make
decide what thethe airports in economic
the country, development
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thisstrategic
governance teamfor who make the gallery, an economic development by the Executive
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elderly and a combined museum and regional Chief Operating
Financial Officer cer
JoyKelvin Wright,
Buckingham,
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and
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what the agency,
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Liam
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and the
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long-term priorities
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The SKY Sport Breakers return to the TSB Stadium on 17 January Govett-Brewster Art Gallery launches its 50th anniversary with
where they take on the Sydney Kings. Tickets, which are $20 for an exhibition of close to 300 artworks from the Govett-Brewster
14
Theyears and under,
SKY Sport Breakers$39return
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17 $95, are
January Collection – the most
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withgallery.
available
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Kings. Showplace Box
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are $20 for The exhibitionofisclose
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Govett-Brewster
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great
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onartworks
Queen Gallery
withshown
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at one 50th anniversary
refreshment
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gallery.
Craig Stevenson Mary Johnson Kelvin Wright Joy Buckingham Liam Hodgetts Jacqueline Baker Steve McIntosh where
December
available fromthey
and take
2, 9, 22, on
Ticketek andthe
23 and Sydney Kings. Tickets,
26 February.
at the TSB Showplace Box which
Office.are $20 for all
Theages onan exhibition
Leap
exhibition is Year’s of close7to
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February
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Park pass
on 27 and 28for $95, are be holdingCollection
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St with ever and
art, music shown at one time
refreshment forat the gallery
Craig Stevenson Mary Johnson Kelvin Wright Joy Buckingham Liam Hodgetts Jacqueline Baker Steve McIntosh available
December from
and 2, Ticketek
9, 22, 23 and and at the TSB Showplace Box
26 February.
newplymouthnz.com Office. all ages onThe
NewPlymouthDistrictCouncilLeapexhibition is from 29
Year’s Saturday,
@NPDCouncilSaturday
February 7 December
2020, from to Sunday 22 March. We
3pm–9pm.
There’s also some great cricket at Pukekura Park on 27 and 28 be holding a party on Queen St with art, music and refreshment for
Craig Stevenson Mary Johnson Kelvin Wright Joy Buckingham Liam Hodgetts Jacqueline Baker Steve McIntosh December and 2, 9, 22, 23 and 26 February.
newplymouthnz.com all ages on Leap
NewPlymouthDistrictCouncil Year’s Saturday, 29 February 2020, from 3pm–9pm.
@NPDCouncil
newplymouthnz.com NewPlymouthDistrictCouncil @NPDCouncil
24 TARANAKI BUSINESS REVIEW SUMMER 2019 SUMMER 2019 TARANAKI BUSINESS REVIEW 25You can also read
