Telstra Wholesale Ethernet Access - Fact sheet

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Telstra Wholesale
Ethernet Access
Fact sheet

Flexible and scalable nationwide
Carrier Ethernet solutions
conformant to MEF specifications

Ethernet is the most widely used networking technology
for data transmission because it offers reliable and
cost-effective wide-area network connectivity.
Our industry-leading Ethernet services are designed to be
customisable to meet the changing demands of your business
and your customers. Our extensive Ethernet coverage enables
you to make the most of business opportunities across Australia.
Ethernet Access Overview                                nbn AVC/CVC management are all
Using Ethernet Access                                                                                 handled by Telstra, making your life easier.
                                              The Ethernet Access (EA) offers MEF CE
Ethernet Access connects tail ends with       2.0 certified Carrier Ethernet services                 End-to-end ‘logical’ service connectivity
a head end. For example, it can be used       targeting the business access market.                   across these physical accesses is via a
to connect branch offices to a head office    Ethernet Access provides you with flexible              virtual connection (VC). In the case of a
or connect your end user’s premises to        and robust point-to-point and point-to-                 MEF-defined E-Line service, this VC
your point of presence. Examples of           multipoint (aggregation) Ethernet                       associates two user network interfaces
typical Ethernet Access end-users             connectivity through proven Virtual Private             (UNIs) and is called an Ethernet virtual
include:                                      LAN Service (VPLS) and pseudowire                       connection (EVC).
• Retail stores – for inventory               technology in our core networks. Four
                                                                                                      In the case of a MEF-defined E-Access
  management systems using                    classes of service (CoS) enable you to
                                                                                                      service, the virtual connection associates
  Virtual Private Networks                    prioritise traffic end-to-end according to
                                                                                                      a UNI at the tail end with an external
  (VPN)                                       your performance needs.
                                                                                                      network-network interface (ENNI) at the
• Small to medium businesses – for            Coverage is available nationally on                     head end and is called an operator virtual
  corporate Internet, cloud, collaboration,   Telstra-owned fibre and copper accesses.                connection (OVC).
  video and VoIP solutions                    That coverage is complemented by nbn™
• Large corporations – for key components                                                             UNIs and ENNIs are ports on the NTUs
                                              FTTP, FTTN, FTTC and FTTB accesses
  within a complex IP-VPN solution                                                                    into which you connect your own customer
                                              in those areas which have been declared
                                                                                                      premises equipment (CPE). OVC-based
                                              nbn ready-for-service (RFS). Further
                                                                                                      services are often colloquially called
                                              augmentation on FTTC and HFC is
                                                                                                      “Q-in-Q” services.
                                              anticipated in the future. (A full ESA list
                                              detailing coverage footprint is available
                                              from Telstra on request). Where a new
                                              tail-end service is to be provided over a               What are the benefits?
                                              Telstra fibre access, a Telstra mobile                  National coverage
                                              access can be optionally used as a                      Our national coverage means you only
                                              backup to improve the service availability              have to engage a single-supplier, leading
                                              of the tail UNI.                                        to total cost of ownership benefits.
                                              A Telstra-supplied NTU conveniently hides               Using Telstra’s Ethernet Access product
                                              these physical access considerations                    means you only deal with one entity,
                                              behind the MEF-defined service constructs,              avoiding the extra time and cost of
                                              thereby seamlessly integrating with Telstra             managing operational and technical
                                              on-net services as part of the overall EA               relationships with multiple suppliers.
                                              product construct, as shown in figures 1
                                              and 2. Where a tail-end service is provided
                                              over an nbn access, the complexities of

Figure 1: Product Construct

                                              Product: Ethernet Access

                         Head-end                                                          Tail-end
                                                     EVC/OVC
                         UNI/ENNI                                                            UNI

   ORDERABLE ITEMS

                         Telstra Fibre              Telstra Fibre         Telstra Mobile              Telstra Copper     Nbn:FTTP, FTTN, FTTB

   ACCESS BEARER TYPES

                                                                                                                       Page 2     Copyright Telstra©
Meet customer needs                                    Quick fault management
Save costs
                                              Prioritise traffic to meet your customers’             End-to-end connectivity fault management
Ethernet aggregation handoff to you at
                                              needs with multiple classes of service                 (CFM) enables us to quickly diagnose and
interface (UNI/ENNI) speeds of up to
                                              (CoS) from end to end across the VC. This              address customer-originated connectivity
10Gbps leads to cost saving, lower port
                                              can be done using either Layer 2 (802.1p)              issues. Ethernet Access will also enable
count and rack space reduction compared
                                              or Layer 3 (DSCP) mapping and/or VLAN                  tunnelling of selected customer-originated
to other/older technologies or using
                                              ID.                                                    service OAM frames for end-user Layer 2
multiple lower speed Ethernet interfaces.
                                                                                                     diagnosis. In the event of faults, this OAM
Lower your equipment costs and reduce         Protection
                                                                                                     also allows us to do performance
space, power and cabling requirements         Choose from network topology options that              monitoring on VCs to give you a high level
through service multiplexing. This enables    suit the way you want to protect against               of confidence because we can establish
one interface (UNI or ENNI) to support        network failures with access resiliency                whether target SLA parameters like frame
multiple VCs. It also allows new VCs to       options for EA. Single uplink (SU) (99.9%),            loss, frame delays and variation are
be provisioned more efficiently and           SU with mobile backup (99.95%) and fully               operating within the design ‘envelope’.
rapidly on the same interface (available      redundant (FR) (99.98%) head-end access
on Telstra fibre accesses only).              target availability options for both E-Line            Online access
                                              and E-Access services are shown in figure              Manage your IT and network provisioning
Scalable Bandwidth                            3. Geo-diverse access redundancy is                    more efficiently with online access to
Connect more flexibly across a range of       subject to specific zoning business rules.             quoting, ordering and billing.
bandwidths and easily upgrade bandwidth       For fibre tail-ends, only the SU, SU with
as needed with scalable and granular          mobile backup and FR co-located options                Industry best practice
bandwidth options on virtual connections      are supported. For Telstra Copper and                  Have the confidence you are getting
(EVCs/OVCs) provisioned with different        nbn-based tail-ends, only the SU option is             industry best practice with our
classes of service (CoS).                     supported. Protection is customer-                     MEF CE 2.0 certification on EA
                                              managed, typically at layer 3. However for             services supplied over Telstra fibre
                                              SU with mobile backup, fibre link                      accesses.
                                              protection is automatically employed at
                                              layer 2 through Telstra-owned tail-end
                                              NTU.

Figure 2: Physical Topologies and Access Bearer Types

                                                    Telstra Mobile for backup to Telstra Fibre

                                                     Telstra Fibre (>750 ESAs)
                                                                                                                                    Telstra-supplied
                                                                                                                                          NTU

                                                    Telstra Fibre (>1800 ESAs)
                                                                                                                                    Telstra-supplied
                                                                                                                                          NTU
            Head End

                                    Telstra                                             nbn Access
                                                    Connectivity to all 121 POIs                     nbn FTTP, FTTN, FTTB or FTTC
         Telstra-supplied                                                                                                           Telstra-supplied
               NTU                                                                                                                        NTU

                                                    Telstra Copper
                                                                                                                                    Telstra-supplied
                                                                                                                                          NTU

                                                                                                                           Page 3         Copyright Telstra©
Figure 3: Access Resiliency Options

                            Single Uplink (SU)                                             SU with Layer 2 Mobile Backup – Tail End
                            99.90% Access Availability                                     99.95% Access Availability

                               LAYER 2           NETWORK       CUSTOMER                       LAYER 2         NETWORK         CUSTOMER
                             PROVIDEER          TERMINATING     PREMISES                    PROVIDEER        TERMINATING       PREMISES
                             EDGE (L2PE)         UNIT (NTU)    EQUIPMENT                    EDGE (L2PE)       UNIT (NTU)      EQUIPMENT
                             EXCHANGE                             (CPE)                     EXCHANGE                             (CPE)

                             Telstra Fibre (>1800 ESAs)                                    Telstra Fibre (>1800 ESAs)

                            Fully Redundant (FR) Co-located                                Fully Redundant (FR) Geo-diverse
                            99.98% Access Availability                                     99.98% Access Availability

                               EXCH.A                            PRIMARY                       EXCH.A                           PRIMARY

                               EXCH.B                          SECONDARY                      EXCH.B                          SECONDARY

Figure 4: Comparing Product Capabilities
Using internationally recognised MEF terminology describing Carrier Ethernet Services, figure 4 summarises the relative capabilities of
the EA Product.

                                                                                EA Mobile                  EA Cu                    EA nbn            EA Fibre
  MEF              MEF Service             Summary                              Access*                    Access**                Access**           Access
  Service          Definition              Description                                                      2–10Mbps               5–50Mbps          20–2000Mbps
  Type                                                                          2 and 10Mbps

                                                                                                                         Premium
                                                                               Standard CoS                                                            All CoS
                                                                                                                           CoS
                   EPL                     • Point-to-Point
                   (MEF 6.1 & 10.2)        • EVC-based, UNI-to-UNI
                                           • Port –based UNI
  E-Line
                   EVPL                    • Aggregated Point-to-Point
                   (MEF 6.1 & 10.2)        • EVC-Based, UNI-to-UNI
                                           • C-VLAN-based UNI

                   Access                  •   Aggregated Point-to-Point
                   EPL (MEF                •   OVC-Based, UNI-to-ENNI
                   33)                     •   Port-based UNI
                                           •   S-VLAN based ENNI
  E-Access
                   Access                  •   Aggregated Point-to-Point
                   EVPL (MEF               •   OVC-Based, UNI-to-ENNI
                   33)                     •   C-VLAN-based UNI
                                           •   S-VLAN based ENNI

* Use as a backup for a new tail-end service with Telstra fibre access as the primary. Not all aspects are MEF-compliant on mobile access

** Not all aspects are MEF-compliant on copper access or on nbn Access

Understanding E-Line Services
MEF-defined E-line services associate a                    service transparency. A VLAN-based                           duplicate CE-VLAN IDs. EVCs can
tail end UNI with a head end UNI, via an                   E-Line service is called an Ethernet virtual                 be single-CoS or multi-CoS and
EVC. Topologically, you can order a                        private line (EVPL) service. Using the                       EVCs can be service multiplexed to
service as single point-to-point, or as                    MEF-defined “preservation” attribute, if                     create an aggregated service at the
several point-to-point services to form an                 only one CE-VLAN is mapped at the                            head-end UNI. These versatile
aggregated service-set. MEF defines                        tail end UNI, you can translate its VLAN-                    constructs are available on our
both port-based and VLAN based                             ID value so that a different value is                        Ethernet Access product as shown
services. A port-based E-Line service is                   mapped at the head-end. This tag-                            in figures 5 and 6 below.
called an Ethernet private line (EPL) and                  translation capability is useful when
provides                                                   resolving

                                                                                                                                            Page 4   Copyright Telstra©
Figure 5: E-Line EVPL Services

             Head end and Single aggregation UNI (A-end)                                                           End user sites (B-end)

                                                                                                 UNI 1

                                                                                       EVC 1
                                                                                                1 GBPS

                                                                                                 UNI 2
                                                                                       EVC 2
                                                                     PSEUDOWIRE/
                                                                      VPLS CLOUD
                                                                                                1 GBPS

                                                                                       EVC 3
                                              UNI 4                                              UNI 3
                                             10 GBPS

                                                                                       EVC 4
                                                                                                1 GBPS

                                                                                                  Expedited CoS: could be VoIP traffic
      EVPL References
                                                                                                  Priority C0S: could be SQL database query
                                                                                                  Premium CoS: could be email and file transfer
    UNI 1: Terminates a single-CoS EVC 1 (eg Expedited)                                           Standard CoS: could be web browsing

    UNI 2: Terminates one multi-CoS EVC 2 (eg Premium and Priority)

    UNI 3: Terminates multiple EVCs: single-CoS EVC 3 and two-CoS EVC 4
    (eg Expedited and Standard+Premium

    UNI 4: Service multiplexes all these EVCs into a single head-end

Figure 6: E-Line EPL Services

                    POP                                                  EPL Service                                         POP

                                                UNI 6                                           UNI 5
                                               10GBPS                                          10GBPS
                                                             EVC 5

                                                                       PSEUDOWIRE/
                                                                        VPLS CLOUD

                                                           EVC 6

                                                UNI 8                                           UNI 7
                                               10GBPS                                          10GBPS

                                                                                                  Expedited CoS: could be VoIP traffic
      EVPL References
                                                                                                  Premium CoS: could be email and file transfer

    UNI 5 and UNI 6: Terminates a large-bandwidth single CoS EVC (could
    be premium) for data traffic

    UNI 7 and UNI 8: Terminates a lesser-bandwidth single CoS EVC (could
    be Expedited) for Voice/Sync/OAM

                                                                                                                        Page 5       Copyright Telstra©
Understanding E-Access Services
MEF defined E-Access services associate               (aka Q-in-Q frame) as defined in the IEEE         identifier enabling traffic grouping/
a UNI at the tail end of a service with an            802.1ad specification. Service-multiplexing       hierarchy. UNIs on an E-Access service
ENNI at the head end, via an operator                 on an S-tag basis at the ENNI creates an          behave identically to tail-end UNI’s on
virtual connection (OVC). As traffic exits the        aggregated service set. The double                E-Line services, noting that CE-VLAN IDs
ENNI towards your head-end, an extra                  tagging provides you flexibility and scale        are always preserved on E-Access
VLAN tag is added to each Ethernet frame.             when separating customers and/or traffic          services.
                                                      flows.                                            These versatile constructs are available
This service tag (S-tag) is concatenated              In particular where a duplicate C-tag             on our Ethernet Access product as shown
with the customer VLAN tag to create a                may be in-service at the tail-end, the            in figures 7, 8 and 9 below.
double-tagged Provider Bridging frame                 addition/concatenation of an S-tag on
                                                      egress from the ENNI creates a unique

Figure 7: E-Access Services

               Head end and Single aggregation UNI (A-end)                                                            End user sites (B-end)

                                                                                                    UNI 1

                                                                                        OVC 1
                                                                                                1 GBPS

                                                                                                    UNI 2
                                                                                        OVC 2
                                                                  PSEUDOWIRE/
                                                                   VPLS CLOUD
                                                                                                1 GBPS

                                                                                        OVC 3
                                                ENNI 4                                              UNI 3
                                               10 GBPS

                                                                                        OVC 4
                                                                                                1 GBPS

                                                                                                     Expedited CoS: could be VoIP traffic
       EVPL References
                                                                                                     Priority C0S: could be SQL database query
                                                                                                     Premium CoS: could be email and file transfer
      UNI 1: Terminates a single-CoS OVC 1 (eg Expedited)                                            Standard CoS: could be web browsing

      UNI 2: Terminates one multi-CoS OVC 2 (eg Premium and Priority)

      UNI 3: Terminates multiple OVCs: single-CoS OVC 3 and multi-CoS
      OVC 4 (eg Expedited and Standard+Premium

      ENNI: Terminates multiple OVCs: single-CoS OVC 3 and multi-CoS
      OVC 4 (eg Expedited and Standard + Premium

                                                                                                                           Page 6       Copyright Telstra©
Figure 8: Disambiguating Overlapping VLAN IDs using E-Access

                                                                     C-VLAN 100   S-VLAN 2000                              C-VLAN 100

       C-VLAN 100       S-VLAN 2000

       C-VLAN 100       S-VLAN 2500

                                                                     C-VLAN 100   S-VLAN 2500                              C-VLAN 100

    Overlapping CE-VLAN IDs of 100 are disambiguated with
    the addition of the two S-VLAN IDs because the combination
    of the two IDs becomes a unique identifier.

Figure 9: Using S-VLANs to enable grouping, hierarchy and scale

                                                                                                                          All VLAN IDs (1-4094)
                                                                                      S-VID=2000                          and Untagged Frames
                                                                                                                             map to one OVC
                                                                        OVC 2                            TAIL END UNI
                                                                                                          CUTOMER 2
         TW CUTOMER’S                                  TW ETHERNET
           NETWORK                                      NETWORK
                                  ENNI                                  OVC 1
                                                                                                                          All VLAN IDs (1-4094)
                                                                                      S-VLAN 2500                         and Untagged Frames
                                                                                                                           map to another OVC
                                                                                                         TAIL END UNI
                                                                                                          CUTOMER 1
    Note: S-VLAN ID hierarchy ensures that any C-VLAN-ID in
    the range 1-4094 or untagged can be used by both
    customers at the same time without risk of VLAN clashes.

Why Ethernet Access with Telstra Wholesale?
Our experienced people                              Our superior systems                            24 hours a day, 7 days a week. Using
Telstra Wholesale offers a highly skilled           Our proven, integrated systems capabilities     Quote2Activate™ you can obtain
and experienced team of specialists to              and operational support help you manage         preliminary price-checks and provisionally
help identify the solution that best suits          your business needs with various online         verify service availability information for
your needs. Across Telstra (including               tools you can use to quote, order, support      prospective services, both on Telstra fibre,
Telstra Wholesale), over 100 staff hold             and review service inventory on your EA         copper and nbn accesses.
the internationally respected MEF Carrier           services.
                                                                                                    Charges and billing
Ethernet Certified Professional (CECP)
                                                    Getting connected                               EA uses route-based pricing for the
accreditation in addition to other industry-
                                                    You can order EA services through the           recurring charges for both point-to-point
recognised certifications.
                                                    standard ordering process, via LinxOnline™      and aggregated point-to-multipoint
You will also receive our expert technical          Ordering (LOLO) or our business to              services. Our pricing takes into account
and operational support once the service            business system LinxOnline Interaction          class of service (CoS) and virtual
has been delivered.                                 Gateway™ (LOLIG). If you don’t have             connection (EVC/OVC) bandwidths, UNI/
                                                    access to LinxOnline™, ask your account         ENNI interface speeds, and the service
Our unrivalled network
                                                    manager to get you set up. Provisioning         assurance on each virtual connection.
We’re in the places that you need us,                                                               These combinations give you a
                                                    lead times will depend on the details of
with the EA product having                                                                          comprehensive range of possibilities.
                                                    your order.
national coverage across more than 2,000                                                            A minimum term of 12 months applies
Telstra exchange service areas, which is                                                            to each service. Non-recurring and
                                                    You’ll find indicative lead times and
being augmented across nbn service                                                                  recurring charges may be eligible for
                                                    activation processes in our Ordering and
locations at all 121 nbn POIs.                                                                      fixed term discounts. We will bill your
                                                    Provisioning Manual (OPM), available from
We pride ourselves on our consistency,              your service manager. Our team will work        services monthly, itemising the installation
service assurance and the cost efficiencies.        with you to ensure the product option           charges and recurring charges and service
                                                    combinations you order will optimally meet      assurance charges as applicable.
                                                    your needs. You will have access to
                                                    Quote2Activate™, an online web browser-
                                                    based tool that is available

                                                                                                                        Page 7    Copyright Telstra©
Figure 10: Key Pricing Elements

                    Customer Site 1                                                                                                         Customer Sites 2 & 3

                                                                                  EVC/OVC                        UNI
                                                                                • Install charge (once-off)    • Install charge
                                                                                • EVC/OVC Rental                 (once-off)
                                                    UNI/ENNI                      Charge based on CoS          • UNI Rental Charge
                                                  • Install charge (once-off)     bandwidth, route type
                                                  • UNI/ENNI Rental               (distance).
                                                    Charge based on access
                                                    availability and Metro or
                                                    Regional classification

                                                                                TELSTRA NATIONAL
                                                                                VPLS/PSEUDOWIRE
                                                                                    NETWORK

                                                                                  EVC/OVC
                                                                                • Install charge (once-off)      UNI
                                                                                • EVC/OVC Rental Charge        • Install charge
                                                                                                                 (once-off)
                                                                                                               • UNI Rental Charge

        Operations and maintenance                                                    Documents                                      More information

        You can report service difficulties 24 hours a day, 7 days
                                                                                      Data sheets                                    For more information, you can:
        a week through our LinxOnline™ Service (LOLS) system
        or by calling the Telstra fault reporting centre.                               • Ethernet Access Data sheets:                 • Contact your Telstra Wholesale
                                                                                          − E-Line                                       account manager for existing
                                                                                          − E-Access                                     customers

                                                                                          • MEF technical specifications               • Contact our Telstra Wholesale team
                                                                                                                                         for new enquires

                                                                                                                                       • Visit telstrawholesale.com.au

The spectrum device spectrum is a registered trademark of Telstra Corporation Limited, ABN 33 051 775 556.
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