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monash
www.monash.vic.gov.au
September 2019
bulletin
Thanks for your
feedback on
Community
Satisfaction Survey
The annual Victorian
Community Satisfaction
Survey results are out and
Monash has recorded an
excellent result for overall
community satisfaction.
Council scored 73 for overall
satisfaction, significantly higher
than the 2019 metropolitan
Melbourne average benchmark
of 69.
High scores were also achieved
for community satisfaction with
governance and leadership,
averaging a score of 73 for five
key aspects:
• Maintaining trust and
confidence of the local
community (73)
• Community engagement
and consultation (73)
• Making decisions in the interest
of the community (72)
• Responsiveness to local
community needs (72)
• Representation, lobbying
and advocacy on behalf of
community (72).
(Read more on pg 2)
NEXT COUNCIL SPORTSGROUND
Meeting investment
The next Council Meeting will be Council is investing in $1.2m in
held on Tuesday 24 September
improvements to the Princes
from 7pm, at the Monash Civic
Centre (293 Springvale Rd, Highway Reserve West Oval.
Glen Waverley). The meeting’s These works are an exciting project
agenda will be published on
for the local sports clubs and park
Council’s website from 5.30pm
users, ensuring the ground remains
on Thursday 19 September.
usable and in good condition
Monash residents and ratepayers throughout the winter months.
can ask questions at the meeting, The works will significantly improve
with questions to be submitted drainage and drought tolerance
to Council by 2pm on Tuesday 24 with the installation of the new
September. If you’re unable to turf surface and a highly efficient
attend, you can watch from home: irrigation system.
webcast.monash.vic.gov.au
The improvement works include:
or watch previous meetings.
»» removal of the existing However, the upgrade will require
For more info: 9518 3555 turf surface the ground to be closed for up to 12
www.monash.vic.gov.au/ months while these improvement
meetings »» addition of a sand profile and works take place and the grass
re-levelling of the surface established. The area will be fenced
»» new drainage and irrigation off until April 2020.
Monash Civic Centre
system There will be no access to the west
293 Springvale Road sportsground during this period
»» installation of new warm
Glen Waverley and limited access to car parking.
season grass
8.15am to 5.15pm (Mon to Fri) The Princes Highway Reserve East
»» new coaches boxes and sportsground and surrounding
Oakleigh Service Centre synthetic grass pads. areas will remain open as normal.
The ground is expected to be
3 Atherton Road Works will begin in September
available for formal sport usage
Oakleigh 2019. The pitch upgrade
from September 2020.
and associated works
8.15am to 5.15pm (Mon to Fri) are expected to take For more info: Recreation Services
around four months to 9518 3005
9518 3555 9518 3444
complete. recreation@monash.
mail@monash.vic.gov.au
vic.gov.au
www.monash.vic.gov.au
National Relay Service
(for the hearing and speech Community Satisfaction Survey (Cont.)
impaired) 1800 555 660 The results show that Council is about lighting in their streets so
Language Assist
Language Assist performing very well in the key we can send our team out to
areas of libraries (85), waste assess and resolve any issues.
9321 5485
management (84) and customer The results also identified a decline
Ελληνικά 9321 5482 service (78). in residents feeling connected to
9321 5481 their neighbours. We are working on
These scores were given as part of the
7005 3002 2019 Community Satisfaction Survey,
projects to increase connectedness
Italiano 9321 5483 between our residents and will
an annual face-to-face survey of 800
share more on this project soon.
7005 3000 randomly selected Monash residents.
The survey helps Council identify We will continue to work towards
9321 5487 services that need to be improved improving our services and reaching
7005 3003 and areas where we are not meeting higher standards. Thank you to
9321 5484 the community’s expectations. those who took part in the survey
for your valuable feedback.
Bahasa 7005 3001 The areas identified by residents
Indonesia surveyed as needing attention are For more info: 9518 3678
We welcome your feedback car parking, traffic management, www.monash.vic.gov.au/
about the Monash Bulletin: street lighting, street tree
surveyresults
9518 3678 maintenance and urban planning.
joanne.robertson@ To report lighting issues:
We are keen to hear from
monash.vic.gov.au residents who have concerns 9518 3459
2
MESSAGE FROM
Mayor Shane McCluskey
Council regularly engages with our In partnership with Sustainability
community in a number of ways, Victoria and Monash University,
including regular Listening Posts, Monash Council hosted a “War
consultation on specific items and on eWaste” forum which included
issues, engagement at events and an engaging and educational
festivals, as well as face-to-face presentation by the ABC’s War
interviews as part of Community on Waste program host Craig
Satisfaction Survey. We are thrilled Ruecassel. It was an amazingly
to rank equal highest (alongside successful night with more than
two other Councils) of those who 1,000 people in attendance, who
participated in this survey. all walked away more educated
and motivated about the war
The early indicators from this year’s on ewaste and how we can all
Community Satisfaction Survey recycle better. Huge thanks
have shown that our community to our sustainability team at
is very satisfied with some of the Monash who orchestrated such a
areas of core business such as successful event.
waste, recycling and the quality of
maintenance of parks and reserves. It was my great pleasure to visit behalf of the Monash community.
One of the issues the community Joyce Adams last week in order to I am truly fortunate to be able to
thought needed addressing was help celebrate her 100th birthday. represent our city as Mayor and
in relation to lighting. You will Joyce has been a long-time occasions such as Joyce’s 100th
see elsewhere in this edition an resident of Monash and still enjoys Birthday celebrations are priceless.
example of how you can assist excellent health. Joyce was very
Council in identifying areas of proud to show off her letters from Feel free to contact me on:
particular concern which may Her Majesty the Queen, the Prime shane.mccluskey@monash.vic.
require increased or enhanced Minister and various members of gov.au
lighting quality. I would encourage State and Federal Parliament. 0466 345 406
you to let us know if you have some Joyce absolutely loved the bunch
crshanemccluskey
ideas in that space. of flowers I presented to her on
GREEN SHOOTS program enriching Monash
Monash has a rich bushland residents keen to help protect, Since 2016, more than 100 residents
and leafy environment that is improve and experience the local have joined the Monash Gardens for
highly valued by our residents. natural environment. The program Wildlife program. Workshops are run
Trees and green space provide includes the popular by our Bushland team and
Skink Link Project at we provide free indigenous
clean air, cool our environment
Scotchmans Creek seedlings for gardens.
and retain water in the soil. in Oakleigh which is Schools have joined in to
The Green Shoots Program helps creating new habitats for increase the vegetation on
residents connect with nature, skinks. Our invitation to their school grounds. These
improve and increase awareness the community to help gardens are vital stepping
of biodiversity and appreciate the build the habitats has stones for wildlife, creating
value of trees. It delivers actions from been enthusiastically corridors as they travel
Council’s Urban Biodiversity Strategy. embraced with residents keen to between bushland and parks.
contribute through planting, picking
The program was developed in up litter and weeding. Two Skink Our new volunteer Garden Guides
response to a high level of Link lounges have been constructed will be visiting participants' gardens
interest from and local students have propagated to provide individual support and
seeds from a very old remnant Red advice on how to create a habitat
Gum tree and planted them back in garden. Council is also collaborating
the creek environment. Interpretive with the local residents of Glen
signs have been installed from Tower Drive to create a Garden for
Warrigal Rd to Huntingdale Rd. Wildlife in the road reserve for both
Many are enjoying wandering people and wildlife to enjoy.
along the creek, learning about
For more info: 9518 3555
the local environment and
looking out for wildlife. SMLT@monash.vic.gov.au
3
TENDERS awarded
One of the most important food waste in green bin
services Council provides is our service in July 2020;
kerbside collection of garbage, and bin collections and
recycling and garden waste bins. transportation to recycling
and disposal facilities.
We’ve recently completed a tender The contract will
for the bin collection service. Council also include social
has engaged Rico Enterprises and sustainability
Pty Ltd (trading as Solo Resource outcomes, including
Recovery) to provide this service the employment of one
under a new seven year contract full-time person from a
from April 2020. socially or economically
The agreement includes: use disadvantaged
of vehicles which meet EURO6 background.
standards to reduce vehicle The new three year
emissions; an education fund to contract will start on service, iCook Pty Ltd, was unable
support community education to 1 October 2019. Council has also to provide meals towards the end
improve service outcomes; delivery awarded the tender for its Meals of its contract in February 2019
of a kitchen caddy to all Monash on Wheels service to Lite n' Easy and an alternative provider was
properties with an existing garden (Victoria) Pty Ltd to provide and required at short notice.
bin prior to the introduction of a deliver up to Lite n' Easy was engaged by
1,000 meals Council to provide an interim
weekly to
MONASH
service whilst a new tender was put
residents using in place.
this service.
er Faire
Mini Mak Monash and
All food is delivered by Council staff
and volunteers to residents' homes.
Knox Councils
The Monash Mini Maker Faire is a FREE event have undertaken For more info: 9518 3555
for makers, families and other curious minded a collaborative For our waste tender:
people inspired to make, invent & create. tender for www.monash.vic.gov.au/Tender-
this service, for-Kerbside-Collection-Services
Under the global ‘Makers Faire’ banner, Monash saving on costs. For Meals on Wheels:
Council is hosting the first Monash Mini Maker The previous www.monash.vic.gov.au/New-
Faire, in partnership with Monash Tech School and contractor to tender-for-Meals-on-Wheels
with support from Monash University. Council for this
Come join us for a day of interactive fun on Sunday
1 December from 10am-4pm at Monash University
Clayton Campus.
Transfer Station works
This event brings together community and student
artisans, hobbyists and inventors, to exhibit and We are replacing the fence at the Monash
celebrate their creativity, craftsmanship and Transfer Station in Ferntree Gully Road (Notting
technology, alongside key corporate sponsors Hill) during September.
supporting our community of innovators.
The transfer station will remain open every day
There will be opportunities to make items yourself, (7.30am-4pm) and traffic management will be in
try out your skills, watch demonstrations, view new place to guide people around the site. The old western
technologies and equipment, and learn. And of and northern perimeter fences will be removed and
course, if wouldn’t be a ‘faire’ without food vans too! a new fence constructed in October. We anticipate
Entry is FREE but registration there may be some delays for visitors but we will be
prior is recommended to avoid working to minimise these as much as possible.
queues. Register to attend: As part of this project Council will also be removing
monashmakerfaire2019. 20 trees that have been inspected by our arborist.
eventbrite.com.au While a number of the trees are being removed to
For more info including accommodate the fence project, many are not in
maker registration optimal condition.
and sponsorship When the new fence is in place, 28 new trees will be
opportunities: planted in the transfer station to replace trees removed.
monash. The species, Syzygium austral ST2, has been chosen for
makerfaire.com its screening and maintenance properties.
For more info: 9518 3774
4
BETTER APPROVALS MONASH
here at Monash ARTS
Faster permits for local businesses are here on show @
following the introduction of the Better
Approval Process, cutting business permit
expo
processing times. Monash has a
thriving and
The project was introduced following a Victorian
passionate
Government small business review highlighting
that one of the significant hurdles for business
creative
success was the cost of the time taken to secure community and
the relevant permits. As a result local Councils have the Monash Community Arts Expo is all about
reviewed and streamlined their existing processes. promoting and celebrating the arts in Monash.
A new process has been designed to provide a single This free event on Sunday 6 October will showcase
application form, as well as a supportive service to local artists and art groups based in Monash who
streamline the existing practices. work in art forms including (but not limited to) visual
This new process is particularly helpful where arts, textiles, ceramics, dance, music, photography
more than one permit is required. For example, and community theatre.
a new café may require planning, building, But you don’t need to be an artist to get involved!
health and footpath trading permits. These are Come along and meet local creatives leading
all managed through different teams and have one of the many free activities, workshops or arts
varying legislation behind them. The new online demonstrations. There’s something for all ages and
single application form, and supporting in-house skill levels.
coordination provides time and cost savings to
Entertainment will be provided throughout the
business operators.
afternoon by local musicians and performers, while
These new services will be of particular advantage The Black Dog community art exhibition will feature in
to businesses who have not previously managed The Track Gallery. These artworks showcase creativity
such applications. as a powerful source of healing during periods of
This is just another way that Council is supporting depression and anxiety.
local business and the provision of local jobs. Get into character with the Encore Theatre costume
box and snap a photo of yourself using the hashtags
For more info: 9518 3555
#ThisIsMonashArts #MonashArtsExpo to share your
www.monash.vic.gov.au/business-permits
experience.
There’s plenty to try and learn at the event, held at
the Mount Waverley Community Centre, 45 Miller
FOCUS on our Seniors Crescent, from 11am-2pm.
For more info: 9518 3636 events@monash.vic.gov.au
Our new Positive Ageing Lifestyles (PALS)
booklet is out now and includes lots of free
and low-cost events for older people who live
or work in Monash or just enjoy visiting our The festival celebrates the more than a million
municipality. Victorians aged 60+ who make such a valuable
contribution to our society. The extensive
The September to December issue also has lots of program offers movie sessions, a Big Band
information about The Victorian Seniors Festival, held dance, live theatre, music, and information
during October. sessions, with something for everyone.
Highlights include a day trip by bus to Gumbuya
World featuring a special wildlife presentation
on Monday 28 October, an Elvis tribute show on
Thursday 17 October and the Sing Australia choir
performing on Thursday 31 October.
During the festival the State Government is providing
free public transport for Victorian Seniors Card
holders from 6-13 October.
For more info to receive the PALS booklet:
9518 3555 or PALS@monash.vic.gov.au
www.monash.vic.gov.au/seniors-festival
You can also pick up a free Seniors Festival booklet
at our libraries.
5
COUNCILLOR NEWS Your COUNCILLORS
Cr Stuart James Highbury Road
You can contact
Blackburn Road
Warrigal Road
Glen Waverley
Investing in sporting facilities and park upgrades was one Mount Waverley
Ward Ward Councillors via
of my promises for this Council term. I am proud of the phone or email.
Waverley Road
Letters can be
investments in a number of upgrades that have occurred mailed to:
Springvale Road
in the Oakleigh Ward over the past few years. A brand new Ferntree Gully Road PO Box 1, Glen
playground has been built in Samada Street, Notting Hill Mulgrave Waverley 3150
Poath Road
Oakleigh
Ward
and we have upgraded the playground in Catherine Avenue,
Ward
M
Pr on
North Road as
Mt Waverley. We have also just approved tenders for the
inc h
es Fr
Hig eew
hw ay
ay
redevelopment of playgrounds at Melissa Street and Evelyn Centre Road Police Road
Street, Clayton, with construction to commence shortly. The
jewel in the crown, however, is the recently opened Galbally Glen Waverley Ward
Reserve in Hughesdale where Council spent almost half a
million dollars building an amazing new play area. The first
ever expression swing set in Monash was part of the Samada
Street concept and we have
included this amazing play
piece at Galbally Reserve.
If you haven’t been down Cr Geoff Lake Cr Lynnette Saloumi
there to check it out, make 0411 645 281 0466 465 355
sure you put it on your list. My Geoff.Lake@ Lynnette.Saloumi@
daughters love playing on it monash.vic.gov.au monash.vic.gov.au
(see left).
I was also incredibly pleased
to see two big ticket items Mount Waverley Ward
approved in this year’s
budget including $1.2m
for the redevelopment of
Princes Highway Reserve
West (Oakleigh East). If I’m
to be honest, the ground is
an embarrassment and in Cr Brian Little Cr Rebecca Paterson Cr MT Pang Tsoi
desperate need of this work. Deputy Mayor 0437 959 163 0466 465 376
Along with recently installed 0407 878 033 Rebecca.Paterson@ MTPang.Tsoi@
Brian.Little@ monash.vic.gov.au monash.vic.gov.au
lights and a relatively new
monash.vic.gov.au
pavilion, this will be the final
piece of the puzzle. Down the
road at Scammell Reserve, Council approved my budget bid
for funding to upgrade the lights at the ground to go with Mulgrave Ward
the amazing $2.4m pavilion that was opened last year. These
two sporting grounds will be areas that residents can be very
proud of and the envy of many.
In November 2017, I updated you on another key
commitment I made to assist parents dealing with social
isolation issues following the birth of their children. After Cr Robert Davies Cr Paul Klisaris Cr Shane McCluskey
many discussions with officers, the Cabena Street Playgroup 0416 000 777 0412 516 026 Mayor
Robert.Davies@ Paul.Klisaris@ 9518 3524 /
emerged as an informal drop-in centre for parents,
monash.vic.gov.au monash.vic.gov.au 0466 345 406
grandparents, carers and children to socialise and share Shane.McCluskey@
their experiences. The success of this playgroup has been monash.vic.gov.au
astronomical, with more than 400 families visiting each
week. Late last year, Council approved a motion to open a
second centre in Glen Waverley and it has quickly become
Oakleigh Ward
just as popular. We are also running specialist programs
at the centres to help parents with a variety of issues such
as anxiety, mental health concerns and the challenges of
being a single parent. It is undoubtedly the initiative of
which I am most proud to have championed. If you are a
carer or have young children, or grandchildren, I urge you to
Cr Josh Fergeus Cr Stuart James Cr Theo Zographos
take the time to visit the centres.
0466 465 421 0413 184 250 0430 316 911
Josh.Fergeus@ Stuart.James@ Theo.Zographos@
Feel free to contact me on:
monash.vic.gov.au monash.vic.gov.au monash.vic.gov.au
Stuart.James@monash.vic.gov.au 0413 184 250
6
CLEAN UP
How do I...? in Clayton
...Subscribe to Council’s e-newsletters
t local news in Monash Council has been actively
»» Monthly email newsletter: Get the lates working with the residents of Clayton in
ws. You can also
your inbox by subscribing to Council’s e-ne
ry, sustainability the areas surrounding Monash University
subscribe to our arts and culture news, libra
and our business enewsletter.
to improve waste and recycling practices.
www.monash.vic.gov.au/subscribe This has been in response to residents'
about upcoming concerns about the perception of safety
»» Weekly events email: Get a weekly alert in the area and general amenity issues.
events: www.monash.vic.gov.au/events
like to receive In Clayton, illegally dumped waste across
»» Speak another language? If you would
other than English, nature strips and footpaths, litter strewn across
Council information in a language
www.monash.v ic.go v.au/my- private and public land, overflowing bins
register your details or bins left out on nature strips for weeks is
language becoming more common and contributing to
residents' concerns.
Council’s Sustainability Team has collaborated
WORK PROGRESSING
with Monash University’s Sustainability Team
on the Clayton Zone Project, to improve waste and
on Oakleigh Rec Centre recycling, reduce illegally dumped waste and improve
bin use.
Demolition works on the interior of the This project began with funding from Sustainability
Oakleigh Recreation Centre are well Victoria’s Litter Innovation Fund, which funded a
underway as the $24.4M redevelopment student hard waste collection. Council has employed
two Monash University students, who have been
progresses.
inspecting and auditing properties collecting data
The works so far have included the removal of relating to litter, illegally dumped waste and kerbside
the former Oakleigh Tennis Club facility and collection issues. This data has been used for an
courts with excavation works started, demolition education program which includes information cards
of internal areas that will become the stadium placed underneath residents’ doors along with tags
space and construction of benches in the stadium placed on the handle of bins containing incorrect
area. The relocation of the tennis club has freed items. Council is also working closely with residents
up space for the recreation centre expansion to whose bins remain out after collection as Local Law
take place. Eight new synthetic grass courts were number 3 requires bins to be returned to the property
installed at Caloola Reserve as the new home of after collection.
the expanded Oakleigh Tennis Club (formed as a Council will continue to work with residents on the
result of a merger between the Oakleigh and the correct way to reduce household waste and increase
North Oakleigh Tennis Clubs). their recycling, along with returning bins to their
The outdoor pool and facilities at ORC will properties after collection. The next phase includes
reopen for the 2019/20 summer season from further education and working with properties.
6 November 2019. However, there will be changes Council will be issuing warnings and infringements to
to on-site parking as space is limited whilst residents in the areas surrounding Monash University
the redevelopment is taking place. Wayfinding who continue to do the wrong thing.
signage will be installed to help people access
the aquatic facilities during construction. For more info: 9518 3555
The redevelopment will transform the existing WasteServicesAdmin@monash.vic.gov.au
centre into an outstanding integrated multi-
purpose sports precinct, featuring:
»» Five new indoor basketball courts (also catering
for netball and volleyball)
»» Improved gym and group fitness areas
»» Conversion of the existing stadium to a regional
gymnastics facility for the Waverley Gymnastics
Club.
Construction is expected to be completed by
October 2020.
For more info:
www.monash.vic.gov.au/Council-Projects
7
ARTIST TALK:
Bill Henson & MGA at The
Glen
Thurs 26
September
6pm
MONASH
Australian
Open Gardens photographer Bill
Henson returns to
Sat 9 November, 10am-4pm Glen Waverley with a
free talk at The Glen.
Following last year’s phenomenal success, the second
Join Bill Henson
Monash Open Gardens day to celebrate the great
for a Q&A as
gardens in Monash will be held in November. Eight
he explores his
varied and interesting gardens (including some new
images taken of
ones) will be open to the public to visit across the day.
Glen Waverley.
Waverley Garden Club, supported by Monash Council,
You can view the
is coordinating the event. Free entry, no booking
full exhibition at
required.
Monash Gallery of
To find out Art, 860 Ferntree
Bill HENSON Untitled 73 1985–86
more about Gully Road,
from the series Untitled 1985–86
each garden Wheelers Hill until
courtesy of the artist, Tolarno
and how to get 29 September.
Galleries (Melbourne) and Roslyn
there: Oxley9 Gallery (Sydney)
The Glen
www.
Shopping Centre,
monash.
235 Springvale Road, Glen Waverley
vic.gov.au/
monash- Bookings essential, for more info:
open- www.theglen.com.au
gardens
BE CONNECTED: MONASH
Digital Literacy Women’s
Classes for Business
Seniors Network
3-31 October Lunch
Join us for free and fun Mon 21 October
technology classes in the
library, with classes on 12.30pm–2.30pm
computers and staying
Come and be inspired by
safe online, getting to know
social innovator, and highly
your PC, introduction to
successful business woman
email and much more! We
and World Vision Australia CEO, Claire Rogers. She will share her story
recommend that you attend
including the move from a role as head of ANZ Australia’s digital banking,
all five sessions of the course
to now leading the high-profile Non-Governmental Organisation (NGO).
but you can book individual
Local secondary school pupils are invited as guests to mix with attendees
sessions if preferred.
to gain an understanding into business. Their insights
Clayton Library have inspired the audiences as they consider and
9-15 Cooke Street, Clayton share how they see their future. Tickets $60.
Bookings essential: Riversdale Golf Club, Cnr Huntingdale & High Street
9541 3120 Roads, Mount Waverley
www.monlib.vic.gov.au/ For more info and to book: 9518 3097
beconnected monashwhatglassceiling.eventbrite.com.au
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