THE 27TH MUSEUMS + HERITAGE SHOW - YOUR GUIDE TO WHAT'S ON 15-16 MAY 2019 OLYMPIA LONDON - REIER

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THE 27TH MUSEUMS + HERITAGE SHOW - YOUR GUIDE TO WHAT'S ON 15-16 MAY 2019 OLYMPIA LONDON - REIER
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THE 27TH MUSEUMS + HERITAGE SHOW
       YOUR GUIDE TO WHAT’S ON
       15-16 MAY 2019 OLYMPIA LONDON
       Register today for your FREE pass at
       show.museumsandheritage.com/register
THE 27TH MUSEUMS + HERITAGE SHOW - YOUR GUIDE TO WHAT'S ON 15-16 MAY 2019 OLYMPIA LONDON - REIER
THE 27TH
MUSEUMS + HERITAGE
SHOW
Taking place on 15 and 16 May 2019 at Olympia London, the
Museums + Heritage Show is the sector’s largest and entirely
free-to-attend event. Featuring two jam-packed days of more
than 50 expert talks, 150 suppliers and consultants and a raft
of special features, it’s a must-do for anyone working in
museums, galleries or heritage visitor attractions.

                               Register today for your FREE pass at
                               show.museumsandheritage.com/register
                               Time at the Museums + Heritage Show is time well spent. It is the perfect
                               place to discover new ideas and opportunities, all designed to develop your
                               skills, increase your knowledge and make your organisation bigger, better
                               and stronger. Visit the Show to source new products, discover the latest
                               technologies, collaborate with new partners and network with colleagues.
                               It’s where conversations happen, ideas are born and solutions shared.

“                                                         “
        Very interesting free talks – it’s good to know         Essential dates in the calendar for any heritage
        what’s going on in other museums.                       professional.
        VISITOR 2018 IMPERIAL WAR MUSEUMS                       VISITOR 2018 HISTORIC ROYAL PALACES

MUSEUMS AND HERITAGE SHOW IS SPONSORED BY
THE 27TH MUSEUMS + HERITAGE SHOW - YOUR GUIDE TO WHAT'S ON 15-16 MAY 2019 OLYMPIA LONDON - REIER
50+ FREE TALKS
                                                          Discover the latest trends, thinking and insight from more than 90
                                                          experts in the sector’s most comprehensive programme of free talks.
                                                          Check out the details overleaf and start planning your day now!

                                                          MASTERCLASSES AND DEMOS
                                                          Our exhibitors know their stuff; tap into their wealth of knowledge in
                                                          these short on-stand sessions which pack a punch! Keep an eye on
                                                          the website for details and timings.

                                                          DISCOVER NEW PRODUCTS AND SERVICES
                                                          Explore the sector’s largest trade exhibition where you’ll discover the
                                                          latest tech, quality products and essential services for museums and
                                                          heritage visitor attractions. The Show brings together the very best
                                                          companies specialising in this sector.

                                                          ASK THE EXPERT
                                                          A free and easy way to get advice tailored to you and your organisation
                                                          from key advisers in this sector. In this special area of the Show, tap
                                                          into their knowledge and expertise and discover new ways to achieve
                                                          your objectives – don’t struggle alone!

                                                          RETAIL ZONE
                                                          A dedicated area where you will find exciting new products and
                                                          bespoke ranges for your shop guaranteed to enhance your brand and
                                                          make the most of your collections! Check out the retail talks on 16
                                                          May, detailed overleaf.

                                                          @DRINKSTHING
                                                          Join like-minded sector professionals for a drink and some informal
                                                          networking at the Hand & Flower pub, Hammersmith Road, London
                                                          W14 8XJ from 5.30pm on Wednesday 15 May.

“                                                         “
    A great opportunity to hear the latest sector news,              Great range of talks, excellent speakers and
    network with colleagues and learn from others.                   variety of topics.
    VISITOR 2018 LONDON FIRE BRIGADE MUSEUM                          VISITOR 2018 NATIONAL ARMY MUSEUM
THE 27TH MUSEUMS + HERITAGE SHOW - YOUR GUIDE TO WHAT'S ON 15-16 MAY 2019 OLYMPIA LONDON - REIER
FREE TALKS
WEDNESDAY 15 MAY
YOUR QUICK GUIDE

THEATRE 1                                 THEATRE 2                                THEATRE 3                               THEATRE 4
NEW TRENDS                                ENGAGING NEW                             UNDERSTANDING                           EXHIBITION DESIGN
                                          VISITORS                                 YOUR VISITORS                           & INTERPRETATION

10.00 - 10.40 REIMAGINING STEM            10.15 - 10.55 SELLING IS SERVICE:        10.15 - 10.55 OTHER VOICES, OTHER       10.30 - 11.10 TBA
ENGAGEMENT: A JOURNEY OF                  HOW TO MOTIVATE YOUR TEAMS               VIEWS - DEVELOPING COMMUNITY
POST-ITS, PROTOTYPES & DIGITAL            AND BOOST SALES                          PARTNERSHIPS                            11.30 - 12.10 LIVING CULTURES:
GAMING                                    Bala McAlinn, Boo Productions and        Isabel Hughes and Phillippa Heath,      COLLABORATING WITH MAASAI
Josh Blair, Science Museum Group          Ruff Trade Training                      Museum of English Rural Life            PARTNERS AT THE PITT RIVERS
Ben Templeton, Thought Den                                                                                                 MUSEUM
                                          11.15 - 11.55 CULTURE, HEALTH AND        11.15 - 11.55 UNDERSTANDING AND         Joanna Cole and Nicholas Crowe,
11.00 - 11.40 DIGITAL ON A SHOE           WELLBEING UPDATE                         ENGAGING YOUNG PEOPLE                   Pitt Rivers Museum, University of Oxford
STRING - FREE OR CHEAP TOOLS TO           Miranda Stearn, Culture Health and       Laura Coughlin and Hailey Baxter,
GET THE JOB DONE                          Wellbeing Alliance and The Fitzwilliam   Headstone Manor & Museum                12.30 - 13.10 CHALLENGING THE
Alec Ward, Museum of London               Museum                                                                           NARRATIVE: HOW WE LEARNT
                                                                                   12.15 - 12.55 SMALL SCALE               FROM OUR HOLOCAUST SURVIVORS
12.00 - 12.40 EMPLOYING AR AND            12.15 - 12.55 CREATING A YOUTUBE         AUDIENCE RESEARCH = BIG                 Emma King, Holocaust Exhibition and
VR FOR IMMERSIVE EXPERIENCE               STAR: HOW ENGLISH HERITAGE’S             INSIGHT                                 Learning Centre
FOR ALL                                   VICTORIAN COOK CAPTURED THE              Dr Megan Gooch and Dr Eleanor           Jamie McCall, PLB
Giacomo Giannella, Streamcolors srl -     IMAGINATION OF MILLIONS                  O’Keeffe, Historic Royal Palaces
digital art studio                        Gareth Clifford, English Heritage                                                PEOPLE, FUNDING
                                                                                   13.15 - 13.55 PUTTING VISITORS
13.00 - 13.40 A STREET NEAR YOU           13.15 - 13.55 CONSERVING THE             FIRST - HOW A CLOSER                    & STRATEGY
- WHY YOU SHOULD LET OTHERS               PAINTED HALL: AN OPPORTUNITY             RELATIONSHIP MAKES THE
BUILD THINGS WITH YOUR (OPEN)             TO CREATE A UNIQUE VISITOR               DIFFERENCE                              13.30 - 14.10 VOLUNTEER MUSEUM
DATA                                      EXPERIENCE                                                                       MENTORS: CREATING A DIVERSE
                                                                                   Tony Butler, Derby Museums              VOLUNTEER CULTURE
James Morley, freelance museums'          William Palin, Old Royal Naval College
data specialist and part-time "hacker"!                                            14.15 - 14.55 TOOLS FOR                 David Juler, Museum of Oxford
                                          14.15 - 14.55 ARE YOU READY FOR          DEVELOPING VISITOR INSIGHT
14.00 - 14.40 TBA                         DIGITAL CHANGE? RUNNING WITH                                                     14.30 - 15.10 ARTS COUNCIL
                                                                                   Margot Walker and Jacqui Fortnum,       ENGLAND FUNDING AND THE NEXT
                                          ABSOLUTE UNITS ON TWITTER                The Audience Agency
15.00 - 15.40 ESCAPE ROOMS, BUT                                                                                            TEN YEARS
                                          Adam Koszary, Museums Partnership
ON A SHOESTRING                           Reading (The Museum of English Rural     15.15 - 15.55 UNDERSTANDING YOUR        Isabel Churcher, Arts Council England
Sacha Coward, Freelance Museum            Life and Reading Museum)                 VISITORS AND ADAPTING TO THEM
Professional and Escape Room builder      Kate Arnold-Forster, MERL                                                        15.30 - 16.10 OPEN UP YOUR
                                                                                   Michael Houlihan, Japan House           MUSEUM: WIDENING AND
John Sear, Museum Games                                                            London
                                          15.15 - 15.55 WELCOMING THE                                                      DEVELOPING YOUR WORKFORCE
                                                                                   Ian Duckworth, Barker Langham
16.00 - 16.40 AUDIOGUIDES - MAKING        WORLD: HOW TO BUILD BRANDS &                                                     Emma Chaplin, Association of
THEM WORK FOR YOUR VISITORS               EXPERIENCES THAT PEOPLE LOVE             16.15 - 16.55 MORE THAN JUST            Independent Museums
Joy Drury, Historic Royal Palaces         Dave King, StudioLR                      TICKETING – HOW IT CAN HELP YOU         Celyn Williams, Beamish
Matthew Cock, VocalEyes                                                            UNDERSTAND YOUR VISITORS
                                          16.15 - 16.55 BRINGING ARCHIVES                                                  16.30 - 17.30 BREXIT - WHAT NEXT?
                                                                                   National Museum of the Royal Navy and
                                          ALIVE TO FIND NEW AUDIENCES              Gateway Ticketing Systems UK Ltd        This session may be subject to change!
                                          Karen Smyth, University of East Anglia

STREAM PARTNER                            STREAM SPONSOR                           STREAM PARTNER    STREAM SPONSOR        STREAM SPONSOR
THE 27TH MUSEUMS + HERITAGE SHOW - YOUR GUIDE TO WHAT'S ON 15-16 MAY 2019 OLYMPIA LONDON - REIER
THURSDAY 16 MAY
Grab your highlighter, checkout the full details online, and start planning your day now!

THEATRE 1                             THEATRE 2                                THEATRE 3                             THEATRE 4
COLLECTIONS                           LEARNING                                 RETAIL & TRADING                      PEOPLE, FUNDING
MANAGEMENT                                                                                                           & STRATEGY

09.50 - 10.30 MULTISENSORY            10.00 - 10.40 SOCIAL PURPOSE IN          09.50 - 10.30 RETAILING SUCCESS IN    10.00 - 10.40 HINTS, TIPS AND IDEAS
MUSEUMS - TOUCHING                    MUSEUMS, IN ACTION                       A SMALL MUSEUM                        TO TAKE YOUR FUNDRAISING TO THE
COLLECTIONS TO TOUCH NEW              Caroline Smith, National Gallery         Bethany Seager, The Museum in the     NEXT LEVEL
AUDIENCES                             Matthew Morgan, Royal Collection Trust   Park, Stroud                          Institute of Fundraising
Elliot Goodger, Nantwich Museum       Amy Cotterill, Essex County Council
                                                                               10.45 - 11.25 EMOTIONS DRIVE          11.00 - 11.40 MICRO-INTERNSHIPS:
10.45 - 11.25 PROJECT REVEAL - THE    11.00 - 11.40 WORKING TOGETHER -         ECONOMICS - WHY BRAND IS VITAL        ONE SMALL STEP TO DIVERSE
WIDER IMPACT OF DOCUMENTING           CREATIVITY, ARTS & COLLECTIONS           TO THE SUCCESS OF CULTURAL            RECRUITMENT
100,000 OBJECTS IN ONE GO             Dr Kate Noble, The Fitzwilliam           RETAIL                                Michael Turnpenny, Museum
Susanna Hillhouse, National Trust     Museum, University of Cambridge          Frances Croxford, The Seeking State   Development Yorkshire
for Scotland                          Museums                                                                        Hollie Davison, Culture Syndicates CIC
                                      Paula Briggs, AccessArt                  11.40 - 12.20 THE IMPORTANCE
11.40 - 12.20 COPYRIGHT BEST                                                   OF GOOD RETAIL DISPLAY AS A           12.00 - 12.40 WHAT THE NATIONAL
PRACTICES: MAKING YOUR                12.00 - 12.40 PARTICIPATORY              SELLING TOOL                          LOTTERY HERITAGE FUND'S NEW
COLLECTION WORK HARDER                PRACTICE                                 Helen Goodwin, Made You Look!         FRAMEWORK MEANS FOR YOU
Naomi Korn, Naomi Korn Associates     Poppy Szaybo, Museums and                                                      Fiona Talbott, National Lottery
                                      Participation Network (MAP)              12.35 - 13.15 BE A "CULTURAL          Heritage Fund
12.35 - 13.15 NOT INTERESTED IN       Molly Bretton, Royal Academy of Arts     BUSINESS" TO DRIVE INCOME
TEMPERATURE CONTROL?                                                           Zak Mensah, Bristol City Council      EXHIBITION DESIGN
ENVIRONMENTAL PARAMETERS FOR          13.00 - 13.40 HELPING MUSEUMS
ROBUST COLLECTIONS                    CONNECT WITH A STUDENT                   13.30 - 14.10 WORKING WITH
                                                                                                                     & INTERPRETATION
Louisa Burden, Science Museum Group   AUDIENCE                                 REGIONAL COLLECTIONS TO CREATE        13.00 - 13.40 HOT TOPIC EXHIBITIONS
                                      Charlotte Wood, Art Fund                 REVENUE THROUGH LICENSING AND         - CREATING RAPID RESPONSE
13.30 - 14.10 DOES YOUR               Felicity Robinson, National Museums      PRODUCT DEVELOPMENT                   PROVOCATIVE EXHIBITIONS
COLLECTIONS MANAGEMENT                Liverpool                                Gwyneth Campling Licensing and
SYSTEM DO WHAT YOU WANT OR                                                                                           Sarah Rawlins, National Science and
                                                                               Product Development                   Media Museum
NEED IT TO DO?                        14.00 - 14.40 DEVELOPING A LOCAL,
Ben Sullivan, Axiell                  PLACE BASED CURRICULUM                   14.25 - 15.05 ENCOURAGING             14.00 - 14.40 FEELING THE
Malcolm Chapman, The Hunterian        Kate Fellows and Izzy Bartley, Leeds     SECONDARY SPEND: USING                MUSEUM - EXPLORING
                                      Museums and Galleries                    SEASONAL THEMES TO ENHANCE            ENGAGEMENT THROUGH EMOTION
14.25 - 15.05 CONSERVING AND                                                   THE VISITOR EXPERIENCE                Rachel Tranter and Holly Bee, Group
CURATING THE WHITECHAPEL              15.00 - 15.40 SPACES AND PLACES          Heather Carter and Judy Bendall,      for Education in Museums (GEM)
FATBERG                               FOR LEARNING                             Blenheim Palace
Sharon Robinson-Calver and            Amy Seadon, Bristol Aerospace                                                  15.00 - 15.40 V&A DUNDEE –
Vyki Sparkes, Museum of London        Andrea MacAlister, Essex Fire            15.20 - 16.00 SELLING SPACE -         DESIGNING A NEW MUSEUM
                                      Museum                                   PROFITABLE VENUE HIRE & EVENTS        Philip Long, V&A Dundee
15.20 - 16.00 BANISH THE BACKLOG                                               FOR SMALLER MUSEUMS
Sarah Brown, Collections Trust        16.00 - 16.40 USING REFLECTIVE           John Barford, Interim Management      16.00 - 16.40 STORIES IN THE STONES:
                                      PRACTICE TO ENRICH LEARNING              and Consultancy                       INTERPRETING GLOUCESTER
                                      PROGRAMMES                                                                     CATHEDRAL
                                      Stephanie Pace, ZSL London Zoo                                                 David Masters, Imagemakers Design &
                                      Beth Hawkins, Science Museum Group                                             Consultancy, AHI Fellow

STREAM PARTNER   STREAM SPONSOR       STREAM PARTNER     STREAM SPONSOR        STREAM PARTNER                        STREAM SPONSOR
THE 27TH MUSEUMS + HERITAGE SHOW - YOUR GUIDE TO WHAT'S ON 15-16 MAY 2019 OLYMPIA LONDON - REIER
PROGRAMME HIGHLIGHTS:
             ADAM KOSZARY, MUSEUM OF ENGLISH RURAL LIFE                                       PHILIP LONG, V&A DUNDEE
             Hear about the astonishing impact a single tweet of a ram,                       Philip, director of Scotland’s first design museum will
             captioned ‘look at this absolute unit’, had. How did it happen,                  discuss the aims of championing past, present and future
             what did it mean for the museum and what next?                                   design in a Scottish and global context.

             JUDY BENDALL, BLENHEIM PALACE                                                    SARAH RAWLINS, NATIONAL SCIENCE & MEDIA MUSEUM
             Find out how key themes such as Easter and Christmas have                        Sarah will reveal how their ‘Hot Topic’ programming team
             delivered opportunities for product development to produce                       creates rapid response, provocative exhibitions that look at
             significant secondary spends across the board.                                   issues trending in the media and the wider implications.

             FIONA TALBOTT, NATIONAL LOTTERY HERITAGE FUND                                    TONY BUTLER, DERBY MUSEUMS
             Fiona shares NHLF’s new approach to funding including                            Tony shares Derby’s approach to using a deep understanding
             revised regional structures, a streamlined approach to grants                    and relationship with visitors to drive all aspects of a visit
             and new opportunities through funding campaigns.                                 and the implications of working in this way.

             SACHA COWARD, ESCAPE ROOM BUILDER                                                ZAK MENSAH, BRISTOL CITY COUNCIL
             Find out how a simple, practical approach to creating escape                     Find out how Bristol changed from being a museum service to
             games can be an effective way to bring your stories to life,                     a cultural business and how they maximised the opportunities
             engaging audiences in new ways.                                                  of income generation in the face of big challenges.

             GARETH CLIFFORD, ENGLISH HERITAGE                                                JOANNA COLE, PITT RIVERS MUSEUM
             Hear how a YouTube star with an audience of millions is                          Hear about the collaboration with members of the Maasai
             helping the in-house team create new, engaging heritage                          community which realigned the complex narratives of Maasai
             content which is winning over new audiences.                                     material culture in the museum collections.

             ALEC WARD, MUSEUM OF LONDON                                                      VYKI SPARKES, MUSEUM OF LONDON
             Discover how to make digital content creation work in-house                      Find out how a toxic lump of sewage, Fatberg!, became the
             with a variety of free or affordable tools and platforms!                        most talked about display the museum has ever done.

Our talks are always popular and places are issued on the day, on a first come, first served basis. As the schedule may be subject to change, please refer
to the website for full details and updates - show.museumsandheritage.com/talks-2019/

ASK THE EXPERT:                                                         Drop into this special area of the show for support
                                                                        and advice from our experts.
NATIONAL MARITIME MUSEUM
         LONDON
  ENDEAVOUR GALLERIES
HERE'S HOW TO FIND
               THE 27TH MUSEUMS + HERITAGE SHOW
4:59
               OLYMPIA LONDON 15-16 MAY 2019
                  VENUE ADDRESS: OLYMPIA LONDON, BLYTHE ROAD, LONDON, W14 8UX
                  OPENING TIMES: WEDNESDAY 15 MAY 2019: 9.30am - 5.30pm. THURSDAY 16 MAY 2019: 9.30am - 5.00pm

                                                                                                                                                                      BY TUBE                             BY BUS
                                                                                                                                                                      DISTRICT LINE: Change at            The following buses all stop within
                                                  SHEPHERD’S                                                                                                          West Brompton for a 2 minute        a very short walking distance of
                                                                                                                                                                      Overground train to Kensington
                                                                                                 E
                                                   BUSH
                                                                                ARK
                                                                                         AV                                                                                                               the venue:
                                                                              DP
                                                        HOL
                                                                        LAN
                                                                                     HOLLAND PARK                                                                     (Olympia).                          No 9 - runs to and from Aldwych
                                                                                                                                                                      Alternatively West Kensington is    and Hammersmith.
                                                                                                                                                                      an 8 minute walk away, and High
                                                      HO

                                                                                                                                                                                                          No 23 - runs to and from
               SH

                                                        LL

                                                                                                                                                                      Street Kensington is a 4 minute
                                                             AN
                EP H E R D ’ S B U S H R

                                                                                                                                                  ST                                                      Westbourne Park and
                                                                  D

                                            KENSINGTON                                                                                       GH
                                                                        RD

                                               (OLYMPIA)
                                                                                                                                O   N
                                                                                                                                        HI                            bus ride or 12 minute walk away.    Hammersmith.
                                                                                                                             GT              HIGH STREET
                                                                                                                        IN
                                                                                         W

                                                                                                                   NS                        KENSINGTON               CENTRAL LINE: Change at             No 27 - runs to and from Chalk
                                                                                             AR

                                                                                                              KE

                                            
                                                                                                     W
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                                                                                                                                                                      Shepherd's Bush for a 2 minute
                                                                                                      IC
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                                                                                                                                                                                                          Farm and Turnham Green.
                                                            BLYTHE RD

                                                                                                      K

                                                                                             IC
                                                                                                  K
                                                                                                         GD

              D

                                                                               RD                                                                                     Overground train to Kensington      No 28 - runs to and from Kensal
                                                                                                           NS
                                                                                                     GD

                                                                         ITH
                                                                  SM                                                                              CROMWELL RD
                                                                                                      NS

                                                     AM
                                                        M   ER                                                                                                        (Olympia).                          Rise and Wandsworth.
                                                 H
                                                                                                                                                             EARL’S
                       HAMMERSMITH                                                                                      FI
                                                                                                                             NB
                                                                                                                                                             COURT    PICCADILLY LINE: Baron's Court      No 49 - runs to and from White
                                                                                                                                                  EA

       H A M M E RS M I T H FLY                                                              ELL R
                                                                                                   D                              OR
                                                                                                                                                                      is a 9 minute walk away from        City and Clapham Junction.
                                                                                                                                                       RL

                                O V ER                                                   W
                                                                               CROM                                                    OU
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                                                                                                                                            GH
                                                                                                                                                                      Olympia London.                     No 391 - runs to and from Fulham
                                                                                                                                                        CO

                                                                                                            WEST      R
                                                                                                           KENSINGTON D
                                                                                                                                                            UR
              FU L H

                                                                                                                                                                      HAMMERSMITH & CITY LINE:            and Richmond.
                                                                                                                                                            TR

                                                BARONS COURT
                                                                                                                                                               D
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                                                                                                                                                                      Hammersmith Station is a 5
                                                                                                         NO

                                                                                                                                                                                                          BY LONDON OVERGROUND
                             PA

                                                                                                         RTH

                                                                                                                                                                      minute bus ride or 15 minute
                                L          AC

                                                                                                                          WEST
                                                                                                           EN
                                           ER

                                                                                        ER
                                                                                             D                          BROMPTON                                      walk away.                          Kensington (Olympia) is on the
                                                                                                              DR

                                                                                    LLI
                                            D

                                                                               LI
                                                                                                               D

                                                                                                                                                                      CIRCLE LINE: High Street            London Overground network. It's
                                                                                                                                                                      Kensington is a 4 minute bus ride   one stop from Shepherd's Bush
                                                                                                                                                                      or 12 minute walk. Hammersmith      (Central line) or West Brompton
                                                                                                                                                                                                          (District line).

                                                ENTRANCE TO SHOW VIA BLYTHE ROAD
                                                                                                                                                                      Station is a 5 minute bus ride or
                                                                                                                                                                      15 minute walk away.                The venue is next to the station.
                                                                                                                                                                                                                                                RICHARD LEALAN DESIGN

                                                                                             WHO'LL BE TOP DOG 2019?
                                                                                             VIEW THE AWARDS SHORTLIST - ONLINE NOW!
                                                                                             awards.museumsandheritage.com

                  MUSEUMS AND HERITAGE AWARDS IS GRATEFUL FOR THE
                  KIND SUPPORT OF ITS SPONSORS AND PARTNERS
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