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Driving
Instructor
THE VOICE OF THE PROFESSIONAL
DRIVING INSTRUCTOR
The impact
of 75 years of
road safety
campaigns
ISSUE THREE 2019
p01_Instructor_2019_Issue03.indd 1 13/03/2019 11:45 am
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13/03/2019 11:20 am
k
Driving
Instructor WELCOME
The official monthly magazine of the
Driving Instructors Association
AFEGUARDING IS ALWAYS an issue of great importance here
S
at DIA, and in the industry as a whole. We’ve all seen the news
EDITOR regarding Shamima Begum, and the debate rages on as to whether
editor@driving.org
she chose to leave voluntarily or was effectively brainwashed and
DESIGN recruited, in a similar manner to how cults persuade people to join.
design@driving.org What we do know is that no one realised what was happening
ADVERTISING or, if they did, managed to do anything soon enough to stop her
advertising@driving.org running away. Carly Brookfield explores the topic of safeguarding as it relates
to radicalisation, how we can spot the signs and what we should do if we think
CHIEF EXECUTIVE
Carly Brookfield someone has been radicalised or is trying to radicalise others.
As a business owner, promotion is essential. Social media is a great way to
CHAIR market your business and directly reach a younger audience. It can be confusing to
Dean Mayer
know where to start, the differences between the platforms and how to use them
most effectively. I offer some tips on page 26 to try and demystify the crazy world
Driving Instructor is published monthly by DIA (Int.) Ltd
of social media. Olivia Baldock-Ward also offers advice on marketing and branding;
Copyright © DIA (Int.) Ltd 2018 see page 30 to find out more.
Printed by Warners Midlands plc
The views contained may not be the views of the publishers.
Elsewhere in the magazine, DVSA’s John Sheridan offers guidance on conducting
Publication of an advertisement does not imply approval for the goods mock tests, James Whalen explores the applied coach approach and we delve into
or services offered. Reproduction by any means, electronically or
otherwise, in whole or part, of any material appearing in this magazine is 75 years of road safety campaigns to see which ones were the most effective.
forbidden without the express prior permission of the publishers.
Kathy Manson
Meet the DIA Team
Carly Brookfield Frances Sherlock
Chief Executive Marketing Co-ordinator
carly@driving.org frances@driving.org
Carly oversees the daily work of the Frances is our marketing coordinator who works
Driving Instructors Association tirelessly to ensure members’ needs are met
Olivia Baldock-Ward Karen Bransgrove
Head of Membership and Training Chief Diamond Examiner
olivia@driving.org karen@driving.org
L
Olivia is an experienced ADI and fleet trainer and Diamond manager will help your Diamond post
oversees all DIA training and development test training and testing requirements
Vicky Wilson Chloe Denny
Membership Services Manager Diamond Co-ordinator
vicky@driving.org
chloe@driving.org
Friendly and efficient, Vicky will help you with any
Chloe is a key contact for trainers, examiners and
membership query
customers booking our popular advanced tests
Matt Russell Sara Jardine
Head of Marketing, Publishing and Digital Advertising Manager
matt@driving.org sara@driving.org
Magazines, posters, websites – there’s nothing Sara is the person to talk to for anyone interested
that our design guru can’t turn his hand to in advertising with the DIA
DRIVING INSTRUCTORS ASSOCIATION
Call 020 8686 8010 | help@driving.org | driving.org
11 Gleneagles Court, Brighton Road, Crawley RH10 6AD
ncial
and 03
Driving Instructor
52:31 p02_03_Instructor_Issue03.indd 2 13/03/2019 11:20 am
INSTRUCTOR
CONTENTS
HELPDESK & GUEST
06 FEEDBACK 17 COMMENT
CLIMB THE SOCIAL
We answer your questions about autistic Jim Milton thinks that sometimes pupils
26 LADDER
Kathy Manson discusses the advantages of
spectrum disorders and what to do if your need pointing in the right direction, even using social media to promote your business
driving instructor ceases trading. when it seems obvious. and offers tips on how to maximise potential.
ADI KING’S GETTING SMART
07 NEWS 18 COMMENT 30 ABOUT MARKETING
Confusion over DVLA autism guidance, Edmund King OBE wonders if the problem Olivia Baldock-Ward explains the
changes to the ORDIT register, long-lasting of middle lane hoggers is getting worse? importance of branding for ADIs and explores
pothole solution proposed and more. the SMART way to increase business.
CHIEF EXECUTIVE STORY OF
16 REPORT 21
RECOGNISING
RADICALISATION 33 THINK!
Carly Brookfield tells us that understanding Carly Brookfield explores what every Carly Brookfield looks into the fascinating
and knowledge around safeguarding and professional interacting with vulnerable pupils history of the government’s road safety
diverse needs is vital. needs to know about radicalisation. campaigns.
21
38
04 Driving Instructor
p04_05_Instructor_Issue03.indd 1 13/03/2019 11:21 am
MONTH FINAL
38 PRACTICE
PERFECT
MAKES
50 IN NEWS 70 WORD
John Sheridan, DVSA’s driver training policy Speed on green cameras trialled, self-parking DVLA caused confusion and widespread
manager, offers guidance for ADIs on how to systems shunned, drivers in support of criticism with its wording on autistic spectrum
run mock tests. long-range police cameras and more. disorders. What happened?
THE COACH DIAMOND
42 APPROACH 53 COMMENT
Follow us
James Whalen discusses the applied coach Chloe Denny looks into the government’s
approach course, which shows how coaching consultation on more stringent checks for facebook.com/
principles can be used in training with pupils. taxi drivers.
drivinginstructorsassociation
PERMIT TO
54 TRAVEL
MAKING TAX
46 DIGITAL
twitter.com/the_DIA
youtube.com/user/
FBTC Accountancy Services explores Auto Express explains when you need to
Making Tax Digital, the new government apply for an international driving permit to drivinginstruction
initiative to improve the tax system. drive abroad.
26
42 49 driving
Driving Instructor 05
p04_05_Instructor_Issue03.indd 2 13/03/2019 11:21 am
HELPDESK HAVE A QUESTION
& FEEDBACK OR COMMENT?
Call the ADI helpdesk Mon to Fri
8am–6pm or send your questions and
comments to 11, Gleneagles Court,
Q I heard DVLA changed the requirement for people Brighton Road, Crawley RH10 6AD or
with Autistic Spectrum Disorders requiring them help@driving.org
to disclose, even if it doesn’t impact their driving.
This has caused some concern amongst trainers.
Is this true?
020 8686 8010
A
DVLA held up its hands and apologised as it realised it
had made an error saying that everyone with an Autistic
Spectrum Disorder (ASD) must inform the DVLA or
risk a fine of £1000 or possible prosecution if involved
in a crash. This isn’t the case and only applies if the
condition affects a person’s driving.
Q I have heard a lot about it but I am not sure what
ASD is. Could you tell me a bit more?
A Autistic Spectrum Disorder (ASD) is a generic term
used to describe people who have a set of difficulties
relating to social interaction, communication and
imagination and people can go undiagnosed well
into adulthood. ASD ranges from those with severe
learning difficulties to those with above average or high
intelligence, where the latter is referred to as having
Asperger’s Syndrome.
ASD affects a person’s development where they have
difficulties with social communication, social interaction
and imagination or flexible thought. Some additional
features of ASD can include lack of empathy and
inappropriate, one-sided interaction.
‘Clumsy child’ is a term that has been used to describe
children with ASD as they can be clumsy and sometimes
have ill-coordinated movements and odd postures.
Q How can I find out if a driving instructor has
ceased trading? My daughter was learning with
Q How can I best help my ASD pupils?
a company that still owes her lessons from a
block that she paid for but his website and phone
number no longer exist.
A Some suggested approaches to help include being
mindful that spoken language can often be ambiguous.
A
If you have tried getting hold of the instructor by the
The written word can be less ambiguous and easier for
usual methods and are having no luck, then you can
people with ASD to understand, so writing down lists of
check with the Driver and Vehicle Standards Agency
instructions, procedures and messages can help.
(DVSA) to see if they are still working as an ADI.
The number is 0300 200 1122. You can also email
Avoid using irony or sarcasm when communicating as
customerservices@dvsa.gov.uk
some people with ASD have difficulty understanding
this and may misinterpret what you are saying. Visual
Regardless, you need to get any money back as that is
props in lessons such as photos, pictures and objects
owed to you. If you have an address for them then write
can help. Break instructions and procedures down
to them, but ensure you send all correspondence as
into short, clear and concise chunks as they are easier
recorded delivery.
to follow and allow more time for your pupil to think
through a process and check their understanding
There are options to recover money owed to you on
before responding. Lesson structures might need to be
the GOV.UK website and often a mediation service is a
adapted to allow for more thinking time.
good place to start in financial disputes, however if you
cannot get in touch with them then contact DVSA.
Our neurodiversity course is now available for group
bookings. Book online at driving.org for your group
(terms and conditions apply, see website for details). https://www.gov.uk/options-if-youre-owed-money
06 Driving Instructor
p06_13_Instructor_2019_Issue03.indd 1 13/03/2019 11:24 am
The largest driver trainer news
resource adinews.co.uk/news
Confusion over DVLA autism guidance
DVLA has issued a statement after widespread criticism of its apparent “Autism is a lifelong disability and if someone has passed their driving
change in policy for drivers with autistic spectrum disorder. test we can’t see how an autism diagnosis would change their ability
Previously, the policy stated that drivers must tell the DVLA if they to drive.
have an autistic spectrum disorder only if it ‘affects your driving’. That “We have contacted DVLA who told us that the GOV.UK online
wording recently changed, and was put in a separate paragraph warning guidance was wrong previously and that autistic people should notify
of the risk of a £1,000 fine or possible prosecution if these drivers are them of their diagnosis. We are questioning the justification of this.”
involved in an accident. DVLA has responded with a statement: “In our attempt to clarify the
Critics, including the National Autistic Society (NAS) and Labour MP advice for drivers with autism spectrum disorders we’ve clearly muddied
Jess Phillips alleged that this was discrimination. Jane Harris, director the waters and we’re very sorry for that. We have amended the advice
of external affairs and social change at the NAS, said: “We are very on GOV.UK for both drivers and medical professionals which make it
concerned by the suggestion that people should inform the DVLA after clear that a driver who has an autism spectrum disorder only need tell
being diagnosed as autistic. us if their condition could affect their driving.”
Driving Instructor 07
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Changes to the ORDIT
register
The way you qualify to become an ORDIT trainer is changing.
ADIs can join the voluntary official register of driving instructor
training (ORDIT), run by DVSA, if you want to train driving instructors.
Joining the register allows you to:
■■ Prove you meet the DVSA standard to provide high-quality
training
■■ Advertise yourself as a DVSA ORDIT trainer
■■ Have your details added to the GOV.UK service to find driving
instructor training courses.
The following changes are coming into place on 1 April 2019.
RAISING THE STANDARDS
Currently, only 60% of instructors in an ORDIT establishment need to
be registered. This will be changed to 100%.
Instructors will also need to have achieved a grade ‘A’ on their latest
standards check to join ORDIT, instead of being an ADI for 12 months.
All ORDIT instructors will need to offer developmental training to other
ADIs.
CHANGES TO FEES
Fees are being simplified. From 1 April 2019, it will cost:
■■ £207.30 for a premises inspection
■■ £120 for registration
■■ £151.20 for trainer inspection at DVSA premises
■■ £18 for dual registrations
STANDARDS CHECKS
ORDIT trainers will also no longer need to have a standards check
New Think! campaign
unless asked by the Registrar.
PREMISES INSPECTIONS
features the Road
In the old scheme, all ORDIT establishments also needed to undergo
a premises inspection, in the new scheme this will only be required for
those with five or more instructors.
REGISTRATION PERIOD
The registration period for members will change to four years, in line
with the ADI register.
Whisperer
Please be aware that the old scheme has now closed and DVSA One in five drivers crash in the first year after passing their test.
won’t be accepting any new applications. The new application form Research by Think! Road Safety revealed that young drivers often
will be available to download from GOV.UK from 1 April 2019. feel vulnerable on the road. This can lead to them driving more
defensively and taking unnecessary risks to over-compensate for their
inexperience.
The latest Think! campaign encourages new drivers to learn the
ways of the road with the help of the Road Whisperer.
The Road Whisperer, modelled after The Dude from the movie
The Big Lebowski, delivers tips and advice around some of the most
nerve-wracking moments that new drivers face.
Road Safety Minister Jesse Norman said: “Everyone feels some
nerves when they’re on the road for the first time, but it takes a good
driver to admit it.
“Confidence comes with time and practice, so it’s important to keep
learning and build up experience to become a better driver.
“And that commitment to keep learning is what this THINK!
campaign, with its tips and guidance, aims to create.”
The films will focus on a series of tips relating to situations where
new drivers feel vulnerable or have the highest road casualties,
including driving at night, and on country roads and motorways.
Advice will also cover tyre safety and looking out for vulnerable road
users, and all tips will be delivered in the Road Whisperer’s signature
style.
Recent research commissioned by THINK! found that 17-30 year-
old male drivers often feel vulnerable on the road, believing that while
you only really start to learn how to drive after passing your test, you
still need to appear confident in front of other people.
08 Driving Instructor
p06_13_Instructor_2019_Issue03.indd 3 13/03/2019 11:24 am
20% of motorists haven’t
read the Highway Code
for over a decade
Over a third of UK motorists haven’t looked at the Highway Code since
they first passed their driving test, according to data gathered by Halfords
Autocentres.
The repairs and servicing specialists surveyed 22,000 drivers on their
driving knowledge as part of their Roadworthiness quiz.
36% of drivers confessed they had not read the Highway Code since
passing their test, with 20% of those quizzed saying it had been over 10
years since they’d looked at the road users’ manual.
The Highway Code is updated on a rolling basis to reflect new rules,
technology and infrastructure that all licence holders need to know about,
but only 11.5% of drivers surveyed said they had read the Highway Code
in the last year.
The Department for Transport’s records show that 48 amendments
Long-lasting pothole
have been made to the guide in the last three years, suggesting that
an alarming number of motorists aren’t up to scratch on their driving
knowledge.
solution proposed
These 48 updates include some hugely important pieces of information
that impact all UK drivers, such as lower drink drive limits in Scotland
from 2015, increased penalties for being caught at the wheel using a
handheld device from 2017, changes to the MOT test introduced last
Utility companies could be better held to account for poor road repairs May and the allowance for learner drivers to have lessons on motorways
that cause potholes or dangerous road surfaces. as of June 2018.
Transport Secretary Chris Grayling has launched a consultation on Halfords’ Roadworthiness quiz asks motorists 11 questions to test
increasing the guarantee on utility firms’ roadworks, so that if a pothole their knowledge and aims to help road users understand some of the
forms as a result within five years, the company must return to bring the newer or less well known motoring laws.
road surface back to normal. The initiative has won the support of Highways England, who are keen
The Specification for the reinstatement of openings in highways to keep the UK’s road networks running smoothly and safely.
consultation will propose increasing the minimum guarantee from the Richard Leonard, Highways England head of road safety, said:
current two years to up to five years, and will also introduce new asphalt “We want all drivers to arrive at their destinations safely, and we urge
standards, to keep roads pothole-free for longer. motorists to make sure they are ready for their journey by checking their
Transport Secretary Chris Grayling said: “Potholes are the biggest vehicles beforehand.
enemy for road users and this government is looking at all options to keep “Simple checks of things like tyre tread and pressure, along with
our roads in the best condition. making sure you have plenty of fuel and oil in the vehicle can all help
“Road surfaces can be made worse by utility companies, so imposing to prevent breakdowns. This quiz will helpfully remind people about the
higher standards on repairs will help keep roads pothole-free for importance of those checks.”
longer.”
The proposals also allow for new innovative surfacing to be used, such
as asphalt with a high bitumen content that is easier to compact to the
required density. This makes it less prone to potholing.
This consultation, which will last eight weeks, follows a number of other
interventions by the government to help improve road surfaces.
Last month, the Department for Transport announced real-world tests of
new road surfaces and technologies in eight areas to see which emerging
innovations provide long-term solutions to improve journeys.
The £22.9 million Live Labs projects will be delivered by councils
– including Kent, Staffordshire, Reading, Suffolk and Solihull and
Birmingham – and if successful, could be adopted by other authorities.
These schemes include expanding the test in Cumbria of plastic roads,
using kinetic energy off Buckinghamshire roads to power lighting and
using geothermal energy to keep car parks and, in Central Bedfordshire,
bus stations from freezing over.
In the Budget in November, the Chancellor announced an additional
£420 million for road maintenance for 2018 to 2019 financial year. This
brings the total funding for pothole repair and roads maintenance up to
£6.6 billion from 2015 to 2020.
Last year, the Department for Transport announced councils across
England could introduce Lane Rental schemes – where utility companies
are charged up to £2,500 a day to dig up busy roads – to reduce the
duration of roadworks and speed up traffic.
The government is also investing up to £10 million in Street Manager.
The data opened up by this new digital service should enable motorists
to plan their journeys better, so they can avoid works and get to their
destinations more easily.
Driving Instructor 09
p06_13_Instructor_2019_Issue03.indd 4 13/03/2019 11:24 am
Motorists want motorway driving and basic
vehicle maintenance on UK driving test
A recent survey of 1,000 UK motorists has revealed what drivers think June, but motorway driving is not yet a part of the practical test. 45%
should be included on the UK theory and practical driving tests. also wanted to see a night-time driving element included in the practical
GAP insurers InsuretheGap.com conducted the survey to investigate test.
how fit-for-purpose people think the current system is. They asked drivers Some of the driving skills currently on the practical test were actually
what they thought should be assessed during the theory and practical rated less important by respondents. 26% thought it was important to
elements of the driving test. be tested on following a sat nav, an element only introduced to the test
in 2017. ‘Show me, tell me’ questions also scored low, with only 29% of
The theory test those surveyed thinking they are necessary to the practical test, and only
The elements currently included in the UK theory test are still important to 30% saying they think independent driving should be tested.
those surveyed. There are also some new elements they think should be The survey also revealed other requirements people think should be
included. 43% think learners should be tested on basic identification of in place for drivers. 77% want learner drivers to complete a mandatory
car parts and 43% want to see identification of basic issues with a vehicle. number of hours behind the wheel before they are eligible to take their
Better understanding of vehicles and basic maintenance could help a lot test.
of simple issues on the road, for new and experienced drivers. 84% think new drivers should be subject to a probationary period once
they pass their test, where their licence could be revoked if they commit a
The practical test driving offence or have an accident where they are at fault.
When asked what should be assessed during the practical test, the most 87% want drivers to be retested again under certain circumstances.
popular elements included: The most popular reasons for retesting include disqualification (55%), a
■ Motorway driving (51%) certain number of ‘at fault’ accidents (50%), on reaching a certain age
■ Roundabouts (49%) (49%) and after a break from driving of four or more years (32%).
■ Eyesight test (49%) InsuretheGap.com said that the research “highlights what people think
■ Parallel parking (47%) should be included in the UK driving test and tuition process in order to
■ Emergency stops (46%) create the best drivers.
“There are significant changes suggested by these survey results,
Over half of respondents wanted to see motorway driving included in perhaps indicating that it’s time to reassess the current system we have in
the practical test. Motorways were deregulated for learner drivers last place for testing and monitoring drivers.”
10 Driving Instructor
p06_13_Instructor_2019_Issue03.indd 5 13/03/2019 11:24 amDRIVER2020.CO.UK
GET INVOLVED IN SHAPING THE FUTURE
OF DRIVER TRAINING AND TESTING!
Driver 2020 is an exciting opportunity for you and your pupils to be part of
the biggest research project ever aimed at improving the safety of novice
drivers.
Here’s how you can help:
ENCOURAGE SHARE GET INVOLVED
Encourage your Share information about When invited to
pupils to visit the trial and how to sign participate in individual
Driver2020.co.uk and up on social media trial activity by your
sign up for the trial pupils, get involved!
DRIVER 2020 - A VISION OF HOW WE CAN
IMPROVE NOVICE DRIVER SAFETY
p06_13_Instructor_2019_Issue03.indd 6 13/03/2019 11:24 amDVLA’s tips to avoid car tax fraudsters
After a recent spate of fraudsters targeting motorists pretending to be numbers will only ever begin with 0300 – which costs the same as a
from the Driver and Vehicle Licensing Agency (DVLA), the agency has local call.
warned drivers to watch out for online car tax scams.
Such scams see criminals send fake texts and emails to unsuspecting 5. Be mindful of what you share online
motorists in a bid to steal their personal information and bank details. Never share images online of your driving licence and vehicle documents.
In the last three months of 2018 alone, DVLA received 1,275 reports This personal information could be invaluable to those looking to steal
of suspected vehicle tax scams. the identity of a vehicle or its owner.
In a bid to crack down and help motorists stay safe online, DVLA has
released seven tips to avoid becoming a victim of online car tax fraud: 6. Texts
DVLA never sends texts about vehicle tax refunds. Text scams often ask
1. Only use GOV.UK you to follow a link to provide credit card details. Never click on the link
When looking for information or using our online services, double check and delete the text straight away.
that you are using a GOV.UK webpage so that you can be sure that
you’re dealing directly with DVLA. 7. Report any suspected scams
If you are concerned about any calls, texts, emails or suspicious online
2. Scam emails activity, you should report it to the police via Action Fraud immediately.
DVLA never sends emails that ask you to confirm your personal details
or payment information. If you get anything like this, do not open any Dave Pope, Chief Information Security Officer at the DVLA, reiterated
links and delete the email immediately. these tips and urged drivers to remain vigilant online to help avoid being
caught out by one of these scams.
3. Beware of misleading websites He said: “When looking for contact details or any of DVLA’s digital
Keep an eye out for potentially misleading third party websites. These services, you should only use GOV.UK so you can be sure that you’re
sites will often offer to help you apply for a driving licence or tax your car dealing directly with DVLA.
but are likely to charge additional fees for services that you could get for “Posting on social media is a way of life for most drivers, however
free or at a lower cost on GOV.UK. they may not realise they risk setting themselves up as a prime target
for fraudulent activity.
4. Look out for premium rate numbers “People can stay ahead of the criminals by being vigilant with their
Look out for websites offering to connect you to DVLA’s contact personal information and who they share it with, and reporting anything
centre, as they are usually premium rate numbers. DVLA contact centre suspicious to the Police via Action Fraud.”
12 Driving Instructor
p06_13_Instructor_2019_Issue03.indd 7 13/03/2019 11:24 amGovernment help
with childcare costs
Tax-Free Childcare is a government scheme that helps
working parents with childcare costs. This includes the
self-employed.
If eligible, self-employed parents could get up to £2,000
per child, per year to spend on childcare.
To find out if you are eligible and see what help you could
get, go to childcarechoices.gov.uk and use the Childcare
Calculator.
It’s easy to use and should take around five minutes to
complete.
Young Driver launches motorway driving
lessons for 10 year olds
The announcement comes as a survey of 1,000 opportunity to drive up to 70mph on a full-sized start introducing youngsters to the skills needed
UK motorists, conducted by TLF on behalf motorway, usually used to train drivers for the from an early age.
of Young Driver, reveals that 20% of UK full emergency services. “We already know that pre-17 driver
licence holders admit they feel nervous driving These lessons will be one-to-one in-car education can create a safer newly qualified
on the UK’s high-speed road network. sessions in a dual controlled car with a fully driver, cutting the accident rate in the first six
One in five admitted they felt more vulnerable qualified ADI. months by a half. But given some new drivers
on motorways, fearing that things could go In addition to teaching the youngsters how can pass their test having never put a tyre on
wrong very quickly when driving at high speeds. smart motorways work, the instructor will also a motorway, it’s no wonder our major roads
14% of those surveyed said they went as far as share safety tips and advice for driving at higher can be something that concerns them as new
to avoid motorways wherever possible. speeds. drivers and for years to come.
Young Driver’s Motorway Driving Experience Young Driver said: “Our research shows “Motorways are some of our safest roads –
will offer 10-17 year olds, who have already many UK motorists still feel nervous about but obviously there are different skills needed
had at least two prior lessons with them, the driving on motorways, so it seems sensible to when driving on them.”
Driving Instructor 13
p06_13_Instructor_2019_Issue03.indd 8 13/03/2019 11:24 amTraining car insurance
which covers more
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p14_15_Instructor_2019_Issue03.indd 1 13/03/2019 11:26 amBUSINESS
HELPDESK
KEITH HALSTEAD
HUNDREDS OF TAXPAYERS HIT
WITH LATE PENALTY DESPITE
FILING THEIR RETURN EARLY
OMPLETING SELF ASSESSMENT by these demands for payment – and end up settling
C
TAX RETURNS can be stressful for a fine they don’t owe. If this happens, there are little
ADIs and indeed any small business ABOUT THE resources to rectify the error and make recompense at a
owner. But it doesn’t help when later date.
WRITER
HMRC unnecessarily adds to your The error related to online returns processed on
stress. Imagine getting your tax return Keith Halstead MA 2 January by taxpayers filing for trusts that they manage.
completed and submitted weeks (Oxon) FCA has been a But you could equally envisage it happening to other
before the deadline – and still being slammed with a late types of return where human error is involved. HMRC
partner in the chartered
payment penalty. first tried to deny they’d made a mistake, saying that
accountancy profession
That’s what happened to 653 people who submitted “any assertion” they’d messed up was false, but later
their return at the start of January. The BBC reports for more than 20 years.
that HMRC sent them letters saying they’d missed the He is responsible for
deadline and requested £100 as a late penalty, even a wide range of owner
though the deadline was still nearly a month away!
What’s more, HMRC initially issued a “strongly-worded
managed businesses,
including driving
“It’s important to check your return
statement” to the BBC that denied any issues with early
penalty notices, but backtracked when they finally noticed
instructors. He currently
heads up the DIA Tax
carefully to make sure you’re paying
the problem.
One or two tax partners in law firms received the
Service for members.
the right amount of tax”
penalty notice and have received wrongful late payment
notices in the past. This has inspired one or two press
comments claiming that “something is going wrong” with admitted: “Due to human error in processing some online
HMRC’s automated penalty filing system. One tax expert trust returns a small number of trustees or agents have
told the BBC: “I thought, oh no not again, as they did it been inadvertently issued with late filing penalties.”
to me last year even though I filed on time. The difference Those penalties have now been cancelled, and HMRC
this time was that they sent the late-payment fine before says it’s sent apology letters to everyone affected.
the 31 January deadline.” Remember, the Self Assessment deadline is
Professionals who are aware of the tax rules are 31 January each year (31 October if you are filing a
able to laugh off such errors, and place such letters in paper return).
a picture frame on their desk, which they can smile at Although HMRC has corrected the mistake it made
smugly. But more vulnerable taxpayers, particularly elderly with these early returns, it’s also important to check
taxpayers who have in the past generally accepted that your return carefully to make sure you’re paying the right
what HMRC tells them must be correct, might be scared amount of tax. HMRC does make mistakes.
Of course, HMRC does not have a monopoly on
mistakes! As a taxpayer, it is possible that you have made
“Professionals who are aware of a mistake on a tax return that has already been submitted.
If you notice you’ve made a mistake after filing, don’t fret
the tax rules are able to laugh off – it’s possible to change your return. The deadline for
making a change for the 2017-2018 tax year is 31
January 2020 – you may need to pay more tax or be
such errors” able to claim a refund, depending on what you report.
Driving Instructor 15
p14_15_Instructor_2019_Issue03.indd 2 13/03/2019 11:26 amCHIEF EXECUTIVE
REPORT
CARLY BROOKFIELD
UNDERSTANDING AND
KNOWLEDGE AROUND
SAFEGUARDING AND DIVERSE
NEEDS IS VITAL
T
HE TRAGIC AND DEEPLY As an industry, we have a duty of care to protect
CONCERNING story of Shamima pupils, as well as a remit to protect driver and rider
Begum has been front and centre of ABOUT THE trainers. We must be aware of the risks of attempts to
media coverage for most of March. WRITER radicalise ADIs too – or that ADIs could be involved in
However it’s not just a populist move radicalising activity themselves. So, please, I urge you to
to cover radicalisation in this issue of Carly has over 18 years read my article about radicalisation on page 21. It just
the magazine. I’m sure some of you are asking why a experience in senior may help you, your pupils, a fellow professional and/or
management helping to
magazine for driving instructors is even talking about this your community.
develop and promote
issue at all. Elsewhere this month we’ve seen confusion throughout
both private and public
Ignoring the issue of radicalisation, high profile sector bodies including
the industry and beyond about the licencing of pupils
examples of it, and the lessons they can teach us, it professional membership with Specific Educational Needs, specifically those with
would be irresponsible of an organisation focused on and industry bodies in the Autistic Spectrum Disorders (ASD).
supporting professionals involved in the shaping of young medical, education and With little or no consultation or warning, DVLA recently
minds and their attitudes and behaviour towards risk. financial services arena. changed its website guidance for drivers with an autistic
To ignore the opportunity we have for driver trainers, She is also an experienced spectrum disorder. It stated that such drivers need to
working in communities across the length and breadth campaigner and lobbyist declare to the DVLA that they are autistic – regardless
of the UK to help fight radicalisation would be equally on road safety issues and of whether or not this affects their driving. Previously
irresponsible. member of the DfT’s Road the guidance stated people with ASD only needed to
Safety Delivery Group and disclose this to DVLA if it affected their driving.
a board member of the With no publicity for the change, this immediately
“As an industry, we have a research and knowledge
hub The Road Safety
caused concern and confusion among autistic drivers,
learners and their trainers.
duty of care to protect pupils, Observatory. Organisations like the DIA and the National Autistic
Society immediately challenged this change and the
as well as a remit to protect decision was overturned. But it brought into sharp focus
that all licencing, assessment and training organisations
driver and rider trainers” and personnel still have a lot to learn about autism and
how it impacts driving.
This is why a fundamental element of the driver training
I make no apology for repeatedly banging the drum qualification journey and curriculum itself should be
about safeguarding in our sector, nor about the need for geared towards understanding drivers with diverse needs
better training in the subject. as well as better education for policy makers.
Radicalisation is a key element of safeguarding and a A focus on upping the level of understanding and
very real risk to some of the young people and vulnerable knowledge here – as well as with safeguarding – would
adults who our members train. How to spot, report and help us deliver driver education more effectively and
possibly stop radicalisation is as much a key part of safely.
safeguarding training as a focus on what to do if you With DIA being the first driver training organisation to
believe someone is being groomed, or experiencing recognise the need for and deliver learning in these core
sexual or physical abuse. areas, it’s almost like we should write the curriculum!
16 Driving Instructor
p16_17_Instructor_2019_Issue03.indd 1 13/03/2019 11:28 amGUEST
COMMENT
JIM MILTON
SOMETIMES PUPILS NEED
POINTING IN THE RIGHT
DIRECTION, EVEN WHEN IT
SEEMS OBVIOUS
S
ELF EVALUATION IS, WITHOUT at the roadside. The pupil asked me what the arrows
DOUBT, necessary. Whether it’s done were, while I closed down the iPad. As I attempted to
with regularity or continuously is for the ABOUT THE explain that they were for moving along the road while
individual to decide what suits best. WRITER in street view on Google maps, she pointed through the
Many of us do regular CPD, but when windscreen and said: “no, those at the end of the road”.
we get together for informal chats we Jim Milton is a car and She was referring to the painted give way road markings!
often come across issues that haven’t happened to us motorcycle trainer, and
personally. Diamond examiner.
I came across the following instance recently. I had
an excellent pupil, perhaps one that would have been
considered a ‘certainty’ to pass the test. She was a “It would appear that this
bright, intelligent and very capable young woman.
After an above average number of lessons and a particular road marking had
considerable amount of private practice, she failed the
practical test. She was stationary at a mini-roundabout,
in what would be best described as a ‘Mexican
slipped through the net”
stand off’ where she claimed all three cars moved off
simultaneously.
I know that we had, over the period of tuition,
discussed in reasonable detail signage, road markings,
“When we get together for etc. We even used them as guidance in the early lessons,
for changing to first gear at junctions. Yet it would appear
informal chats we often come that this particular road marking had slipped through the
net and only at this very late stage she thought to ask
across issues that haven’t why these arrows were pointing towards us!
It was at this point I thought, “is it me?” but decided
happened to us personally” it wasn’t. Our pupils are encouraged to have personal
responsibility for their learning and responsibility had
been transferred during the learning process. I know we
often find gaps in our pupils’ knowledge and we try to
The examiner’s debrief stated that she moved off when seek them out and fill those gaps, or help them to, during
the car on her right had entered the roundabout as did their time with us, but they can slip through the net.
the car on her left. I have no difficulty in accepting the When recounting this story to a colleague, he told me
examiner’s decision. She had a massive breakdown in her he had had a pupil turning right from a major road to a
confidence. As a result of a further test being booked we minor road who attempted to turn onto the minor on the
decided that any remedial work should include her mum, wrong side, as that’s the way the arrow (give way road
as she was involved with most of the private practice. marking) was pointing. Astounding? Maybe not. Many
During the remedial lessons, I presented some of the pupils feel that after passing their theory test they have
subjects on an iPad using satellite views and street views fulfilled their part of the process.
Driving Instructor 17
p16_17_Instructor_2019_Issue03.indd 2 13/03/2019 11:28 amKING’S
COMMENT
EDMUND KING OBE
IS THE PROBLEM OF MIDDLE
LANE HOGGERS GETTING
WORSE?
ATER THIS YEAR WE’LL REACH the At best, middle lane hogs and under-takers are
L
first anniversary of learner drivers being annoying, but the reality is these habits are dangerous.
allowed on the motorway. ABOUT THE Blocking lanes often leads to other drivers tailgating
Regular readers will remember that WRITER which itself leads to collisions.
my son, Finbar, had the honour of being Yet, official statistics contradict drivers’ views that
filmed on television as one of the first Edmund King is these behaviours are on the rise.
learner drivers on a motorway. best known for media
The AA has long supported the idea of allowing learner appearances on the
drivers onto motorways (with a fully-qualified driving subject of motoring
instructor) as a way of increasing their experience before
they pass their driving test.
and transport policy.
He is president of the
“With fewer police out on
It will be interesting to see whether, in the years to
come, it helps improve driving standards on these roads.
Automobile Association
and a visiting professor
the roads, the chance of getting
Certainly, based on our perception of how well others
drive on motorways, we need to see an improvement.
A recent AA/Populus poll showed half of drivers think
of transport at Newcastle
University
away with careless driving
middle lane hogging is getting worse.
Our research also showed half of drivers think
has increased”
overtaking on the left/inside (50%), tailgating (55%),
mobile phone use (50%), speeding (53%) and road rage
(47%) are all deteriorating. In 2016 police issued 16,800 FPNs for careless
Men were more likely than women to say they thought driving, but this fell to 15,400 in 2017, the most recent
middle lane hogging was getting worse (53% compared statistics available; a drop of 8.4%.
to 43%). But rather than this being a sign of meaningful
behaviour change, it probably points to the drop in traffic
police over recent years.
“The AA has long supported the With fewer police out on the roads, the chance of
getting away with careless driving has increased.
idea of allowing learner drivers For all drivers, an increase in these behaviours is
negative but for learners gaining their first experiences
onto motorways with a fully of motorways, these behaviours can be incredibly
intimidating.
But it’s still important new and learner drivers get
qualified driving instructor” experience on these roads, so they are as prepared as
they can be for their driving life post-test.
I hope those of you who teach within easy reach of a
There was very little regional variation, with Scottish motorway continue to make the most of the additional
drivers the least likely to say middle lane hogging was learning opportunities it presents for your pupils. And
getting worse (44%) and those in the West Midlands the that hopefully poor driving standards on these roads will
most (53%). become a thing of the past for the drivers of the future.
18 Driving Instructor
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20 Driving Instructor
p20_25_Instructor_2019_Issue03.indd 1 13/03/2019 11:30 amRECOGNISING
RADICALISATION
CARLY BROOKFIELD EXPLORES WHAT EVERY
PROFESSIONAL INTERACTING WITH VULNERABLE
PUPILS NEEDS TO KNOW ABOUT RADICALISATION
Driving Instructor 21
p20_25_Instructor_2019_Issue03.indd 2 13/03/2019 11:30 amET ME JUST STATE
L
FROM the start – this not
DIA taking a political stance
or viewpoint on cases of However some are frankly too low level
radicalisation which have and superficial for professionals engaged
been recently blazing in training young people and vulnerable
across media and social media debate. To adults every day and some are delivered do if you suspect and fear a pupil or fellow
ignore high profile cases of radicalisation by individuals and organisations with no ADI is vulnerable or even guilty of activity,
and the lessons they can teach would be qualified safeguarding knowledge or training behaviours or attitudes which may unduly
irresponsible of an organisation focused on themselves. Make sure you choose wisely. influence someone else.
supporting professional driver trainers in their While we have a role to protect pupils,
work – which involves the shaping of young It is not beyond the bounds of belief that WHAT IS RADICALISATION?
minds and their attitudes and behaviour an attempt may even be made to radicalise Radicalisation is when someone starts to
towards risk. To ignore the opportunity an ADI. Helping members understand believe or support extreme views. They
we have for driver trainers, working in radicalisation as a whole works to serve our could be pressured to commit illegal acts by
communities across the length and breadth of other purpose of protecting and defending someone else. Or they might change their
the UK, to help fight radicalisation would be driver and rider training professionals. behaviour and beliefs.
equally irresponsible. A member has previously shared with This could happen if they feel:
We’ve said it before and we’ll say it again, us the experience of exactly that – a pupil ¢ Isolated and lonely or wanting to belong
safeguarding is a crucial subject for driver who, over successive lessons, would try and ¢ Unhappy about themselves and what
trainers. It’s not just an opportunity to sell you encourage the instructor to attend meetings others might think of them
some more training courses, it’s a massive and look at radical literature. ¢ Embarrassed or judged about their
gap in trainer knowledge and awareness and Radicalisation is a highly sensitive subject culture, gender, religion or race
an area of risk for the profession, and the and therefore needs to be treated sensitively. ¢ Stressed or depressed
public. Given the focus on certain communities, ¢ Fed up of being bullied or treated badly
We can’t and won’t avoid talking about it can stir up tension. Indeed we have had by other people or by society
it – even if individual professionals or even complaints on safeguarding courses that, ¢ Angry at other people or the government
institutions would rather swerve it as a topic. even though we use case studies and ¢ Confused about what they are doing
Radicalisation – how to spot, report and content from national approved curriculums ¢ Pressured to stand up for other people
possibly stop it, is as much a key part of in safeguarding, it focused all cases of who are being oppressed.
safeguarding training as is grooming, sexual radicalisation in key areas of the population or Someone who has been radicalised might
abuse, physical abuse, etc. Any accredited, in specific religious groups. believe that sexual, religious or racial violence
professional curriculum for safeguarding will However, the risks are clear and is OK. They may be influenced by what they
cover radicalisation. where they occur is well documented see online. And they might have links to
Be very careful here. In terms of content and evidenced. We have to have these extreme groups that preach hate like Nazi
and quality of safeguarding training in our
sector, DIA was the first ADI organisation
to raise the lack of safeguarding training,
guidance and policy in the industry and do
something about it. For a while, even on
raising it, we were talking about it in an echo
chamber as other associations and training
bodies were ignoring the issue. Of late, the
industry has thankfully become more ‘woke’
and suddenly there are a rash of courses.
conversations to protect all communities.
That’s why expert guidance and education on
the subject is essential.
So moving on to what really matters, the
guidance and education bit. Over the next
few pages we’ll be sharing advice on how
to spot signs of radicalisation and what to
Helping members understand
radicalisation as a whole works
‘‘
groups or Islamic extremists like Daesh, also
known as ISIS or IS.
Attempts to radicalise can be made
by a hugely diverse group of people or
to serve our other purpose of
protecting and defending driver
and rider training professionals
22 Driving Instructor
p20_25_Instructor_2019_Issue03.indd 3 13/03/2019 11:30 am‘‘
People who are at risk of
radicalisation may have low
self-esteem, or be victims of
bullying or discrimination
organisations, based on a hugely diverse
range of religious, political, social or cultural
beliefs. It is misleading – and even dangerous
– to simply relate it to handful of beliefs, People who are at risk of radicalisation
communities or organisations. may have low self-esteem, or be victims of
bullying or discrimination. Extremists might
RECOGNISING THE SIGNS OF target them and tell them they can be part of you noticing anything different?
RADICALISATION something special, later brainwashing them If someone is at risk of being radicalised
Radicalisation can be really difficult to spot. into cutting themselves off from their friends they might:
Signs that may indicate someone is being and family. ■ Talk positively about dangerous groups
radicalised include: However, these signs don’t necessarily or people who promote hate, or make it
■ Isolating themselves from family and mean someone is being radicalised – it may seem like these groups are OK
friends be normal teenage behaviour in a young ■ Spend time with people or on websites
■ Talking as if from a scripted speech person, for example, or a sign that something that promote violence, hate, racism,
■ Unwillingness or inability to discuss their else is wrong. homophobia or Islamophobia
views ■ Become secretive and not want to talk to
■ A sudden disrespectful attitude towards How would I spot signs of a pupil being anyone about where they spend time or
others radicalised? what they’re doing online
■ Increased levels of anger You might be unsure if something is wrong or ■ Refuse to talk to people from a certain
■ Increased secrecy, especially around not. So it can help to think about the person country or who have a different sexuality
internet use. you’re worried about. Ask yourself how well or belief
■ Or the opposite could be true – they you know them. How do they usually behave?
may be posting or sharing stuff on social What kind of things do they usually do? Are
media which appears to promote a
radicalised agenda. Driving instructors
increasingly interact with pupils on social
media and could spot signs there.
Driving Instructor 23
p20_25_Instructor_2019_Issue03.indd 4 13/03/2019 11:30 am■ Be rude, aggressive or violent towards ■ Do I think the way to change the world the information as you may feel you have
a particular group of people, for is by using violence or doing something to at a later date to protect the pupil and
example, Jewish, Muslim or gay people illegal or dangerous? others.
or someone who supports a certain Recognising that you’re being radicalised ■ Speak to specialist safeguarding
political party. is not easy and this makes it easier for those agencies who can give you advice on
If you’re worried about someone, it’s always who wish to radicalise to achieve their goals how best to manage an issue of this
better to get support, even if you aren’t sure. – they don’t necessarily want you to realise. nature.
If you’ve answered yes or maybe to any of ■ Organisations you could speak to are:
How would I spot an attempt to these questions it could also mean that you’re » For an initial chat, DIA Helpdesk
radicalise me? just naturally evolving your views of the world – we have key individuals at DIA
Finding that your views are changing can and our thinking evolves around us, but it also specifically trained in safeguarding
be normal. Exploring and understanding could be a sign of someone at risk. » Organisations such as NSPCC and
new viewpoints is something we should Childline offer confidential phone and
value as professionals involved in an area of What to do if I spot signs of online services for you to discuss
education. It’s OK to make new friends and radicalisation? your concerns
contacts or spend time with different people If you’re worried about someone, it’s always » Local safeguarding agencies – most
with different views, and join new groups. better to get support, even if you aren’t sure. areas of the UK now will have a
But if these things make you change your There are a number of ways you can get MASH (Multi Agency Safeguarding
behaviour and how you treat others, it could support: Hub) which draws together the
mean you’re being radicalised. ■ Have an initial chat with colleagues or expertise and resources of law
When you’re being radicalised it can be friends (keeping it confidential in terms enforcement, social services and
hard to know who to trust. It can help to ask of anything which would identify the education locally to advise and act
questions like: pupil or person you feel is at risk – or on safeguarding breaches. Details
■ Do I only see or read information that I presents risk) to get another view and a of your local MASH can be found in
already agree with? check on your views. most cases by googling ‘multi agency
■ Do I get angry or defensive if someone ■ Keep a note or diary of behaviour which safeguarding hub’ and your town,
questions what I think? causes you concern. This will allow you county or local authority name
■ Am I being pressured to change my go back and revisit/reflect your thoughts » More information on the
opinions or beliefs? on these issues and review whether you government’s Prevent programme
■ Are people promising me that they can feel there is an issue to be concerned to combat radicalisation (and wider
make me important or put me in control about. It will also help you order your safeguarding) is also available by
as long as I do what they say? thoughts and experiences into a logical visiting: www.ltai.info/what-is-prevent
■ Do I feel like I want control even it means timeline/document which will be helpful Understanding radicalisation and learning
doing something harmful? if you have to share your experiences how to deal with suspected issues in our
■ Do I agree with the things extremist and concerns at a later date with a third pupils or among ADIs is an important role and
groups are saying or doing? party such as a the Safeguarding Hub. duty of care for training professionals. We do
■ Do I or the people around me feel hate ■ If there is direct disclosure of recognise it’s like a hot potato – no one really
or anger towards certain people or radicalisation by the pupil, follow normal wants to handle it as it’s such a tense and
groups – and want to hurt them or get safeguarding advice about disclosure – sensitive area we fear being burned for even
revenge? give the pupil reassurance they will not talking about it, never mind intervening, with
be judged and create a safe space for individuals. However, ignoring it and having
sharing but don’t promise not to share an overall ignorance of the topic could be
even more dangerous.
‘‘
Exploring and understanding
new viewpoints is something we
should value as professionals
involved in an area of education
For more information on our full one-day Level 3 Principles of Safeguarding course
(a nationally recognised formal qualification, transferable to other professional or
volunteer roles you may have), visit driving.org/training-and-events
24 Driving Instructor
p20_25_Instructor_2019_Issue03.indd 5 13/03/2019 11:30 amYou can also read
