The Moscow Transport System's Achievements - from 2010 to 2019 - POLIS Network
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The Moscow Transport System’s Achievements from 2010 to 2019
Contents
2 TRANSPORT IN MOSCOW
TODAY
12 THE RAIL FRAMEWORK OF
THE MOSCOW METROPOLITAN
20 A COMFORTABLE CITY FOR
MOTORISTS
26 SMART SERVICES OF MOSCOW
TRANSPORT
AREA
8 THE MOSCOW TRANSPORT
22 NEXT-GEN URBAN MOBILITY
28 CONTACTS
STRATEGY: ACHIEVEMENTS
AND PLANS
16 CONVENIENT SURFACE
TRANSPORT
MODELS
24 ACTIVE TRAVEL
10 AWARDS AND RATINGS
18 LARGE-SCALE RENEWAL OF THE
SURFACE TRANSPORT FLEET
2 Transport in Moscow Today 3
MOSCOW TRANSPORT PASSENGER TRAFFIC ON MOSCOW TRANSPORT
Passenger service regulation
Daily passenger traffic, million trips per weekday Eco-friendly public transport
THE DEPARTMENT Metro 2010 2019
OF TRANSPORT AND ROAD Moscow Metro, including the MCC 8.0 9.2
Moscow Metro
INFRASTRUCTURE
DEVELOPMENT Surface transport 7.2 7.4
OF MOSCOW Surface transport
Suburban railways, including the MCD 1.5 2.1
Mosgortrans
Transport policy implementation; Taxi 0.03 1.01
management and control
Commercial carriers under governmental Car sharing 0.04 0.23
66
contracts
20
Bike sharing – 0.03
Traffic management and control
%
Suburban rail services of trips are made
Road traffic The Central Suburban Passenger Company
TOTAL 16.7 20 million trips using electric
transport (13 million
MTCC – The Moscow Traffic per weekday trips per day)
Control Centre The Moscow-Tver Suburban Passenger in 2019
Company Share of people using public transport, %
Car parking
Moscow Parking Aeroexpress 70
+13 p.p
62
Taxi companies
Annual passenger traffic in 2019, billion trips
Car-sharing operators Electric public transport
R&D and special projects 5.7
+12 %
5.1
MosTransProekt
Control and supervision
2019 Metro MCC MCDs Suburban
The Moscow Directorate Street and road network
2010
of Transport Services The Moscow Administrative Road railways
Inspection
>210,000
Transport
The Transportation Organizing Moscow Tram Electric car Bike and
No. 1
Company Electric bus sharing scooter sharing
Moscow Transport employees are Procurement
committed to helping residents and among European cities by passenger
visitors to the capital comfortably move The Directorate of Transport Procurement flow in public transport
around the city every day
4 Transport in Moscow Today 5
The rail framework of the Moscow metropolitan area
METRO MCC MCDs SUBURBAN RAILWAYS SURFACE TAXI CAR SHARING
TRANSPORT
578 km 54 km 132 km ~2,000
lines
km of rail >11,000
buses, trams and electric buses
80,000
taxis operate in Moscow
30,000 vehicles
238 stations 31 stations 60 stations
56 >1,000
every day
50 electric car-sharing
780 51 180
stations routes
153,000 vehicles
(5,580 cars)
trains trains
(255 cars) (1,978 cars)
trains
10 routes 351 km
permits issued since 2011
6 operators
362 trains
of dedicated lanes
>1,500
dedicated parking spaces
(3,427 cars) within Moscow for taxis
No. 1 in Europe by Special recognition A world-
growth in the number at the UITP Summit record project World-record growth rate No. 1 globally by the
of stations and length for the success of the implementation in the number of electric number of car-sharing
of lines since 2010 MCC project timeframe for the The most dense rail buses on city routes vehicles
(CoMET) (UITP, Montreal, Canada, MCD project vs transport network (UITP, Brussels, Belgium) Top 3 globally for lowest (Autostat, Russia, 2020)
2017) comparable projects: (PwC, Quality of Living priced taxi rides
two years from survey, 2018) (Carspring’s survey, UK, 2017)
decision to launch
6 Transport in Moscow Today 7
E-SERVICES BICYCLE PEDESTRIAN INTELLIGENT ROAD SMART PARKING
INFRASTRUCTURE INFRASTRUCTURE TRANSPORT SYSTEM INFRASTRUCTURE
(ITS)
32.5 million
Troika cards issued
6,500
629 rental stations
bikes across 410 pedestrian facilities
set up (361 km)
24/7 command
centre at the Traffic
>6,000
of roads
km 123,000
parking spaces at urban
Control Centre parking facilities
9 payment options 850 km of bike paths
(taking into account dedicated
>800
navigation pylons on the 3,000 photo
8.2 million
vehicles registered within 82,000 resident
5 mobile apps
lanes) streets and video recording systems the Moscow transport hub parking permits
40,000 traffic
lights connected to the ITS
8 parking payment options
No. 1 in Europe by the Honourable mention at Moscow is in the Top-3
The World’s Best Smart number of trips per city the Sustainable Transport megacities by the growth
Ticketing System bike (7 rides) Award for reorganising the rate of road length
(Transport Ticketing Global, city space and improving (PwC, Quality of Living survey, No. 1 in the world in smart
London, UK, 2020)
conditions for pedestrians No. 1 in Russia for road 2018) parking space organisation
(Washington, USA, 2018) safety (Tom-Tom, Netherlands, 2017)
7
The Moscow Transport Strategy:
8
Achievements and Plans 9
THE IMPLEMENTATION OF THE CURRENT STRATEGY THE NEW TRANSPORT STRATEGY UP TO 2023 AND BEYOND
BETWEEN 2010 AND 2020 TO 2040
Since 2010, the Government of Moscow has been successfully implementing its global development Moscow and its residents have identified the key focus areas for the further development
strategy to 2020, aimed at improving the efficiency of the Moscow transport system. The interim of the Moscow transport system up to 2023, 2030 and beyond to 2040.
results of the current transport policy’s key programmes are summed up below.
Average speed of private vehicles along the Average travel time on public transport from the Five key focus areas Four key sources to identify further growth areas
key highways on a 24/7 basis, km/h Moscow Ring Road to the city centre, minutes
54 55 Affordable and comfortable public transport
54 56
+20% –16% Transport framework
45 67
Fixed-route surface public transport services
Analysis of the results of the Assignments from the President
Social risk, road fatalities Average time in queue for purchasing tickets transport policy for 2010–2020 of the Russian Federation and the
per 100,000 residents during rush hour, minutes Mayor of Moscow
Safe roads
3.3 2.2
Road safety (Vision Zero)
3.5 2.2 The future of taxi and car-sharing services
–47% 7
–69%
6.6
Public surveys (The Marathon of Evaluating best practices of the
Number of passenger seats on public Punctuality and reliability of surface transport Healthy streets
Ideas) world’s megacities and their
transport, million people per day services using dedicated infrastructure, % Developing pedestrian and bicycle infrastructure applicability to Moscow
38.8 98 Reducing transport emissions
38.4 97
+8% +28 p.p.
35.6 76
Rail transport stations (metro, the MCC, Proportion of passengers using different
Digitalisation of transport Seven key objectives
A wide range of digital technologies for
the MCD), units modes of public transport, %
transport 1 Increased use of 4 Higher average
334 71 Unlocking the full potential of the ITS public transport speed of travel
320 70
+76% +13 p.p. A single mobile app to plan and pay for trips
182 62
on a MaaS basis 2 Accessible and 5 Better affordability
comfortable public
Metro availability, proportion of people living within a radius of
transport for
1.2 km from metro 2.2 km from metro New modes of mobility everyone 6 Lower air and noise
pollution
2020 64.6 2020 89.3 Individual mobility
2019 64.3 2019 88.8 Personalised bus services
+18 p.p. +12 p.p. 3 Safe and reliable
2014 54.5 2014 79 7 New mobile
Water transport development public transport
and technological
2020 (plan) Autonomous transport development solutions
2019
2010
10 Awards and Ratings 11
International and Russian experts rank Moscow among the world’s top cities Rankings
for transport development.
Global awards for the successful overall transport Lomonosov Moscow
State University
policy of Moscow between 2016–2020
www.pwc.ru www.mckinsey.com www.msu.ru
www.indexmsu.ru
UITP Human Dimension Elements of success: Urban Global Urban Transport
Belgium in the Urban transportation systems of 24 Development Index (2019)
uitp.org Environment (2018) global cities (2018)
The 62nd UITP Summit (Montreal, Canada, 2017): Special recognition for the
comprehensive development of the Moscow transport system, including:
No. 3 No. 6 No. 2
the pace of network expansion and modernisation of the metro, including for
the launch of the MCC
the renewal of the surface passenger transport fleet and modernisation of the
route network globally globally globally
hanks to the balanced
T oscow is ranked on par with
M I n 2018, Moscow climbed
INTERNATIONAL TRANSPORT FORUM (ITF) development of its transport London, Madrid, Chicago and Seoul up to 2nd position compared
France system, Moscow ranks in the to 8th in 2010
he city is demonstrating the highest
T
itf-oecd.org Top-3 cities, just behind the US
rate of improvement – in 2010, rom 2010, Moscow’s index has
F
megacities
ITF (Leipzig, Germany, 2016): Passenger Transport Award for the it would have only been ranked been growing at an accelerating
comprehensive development and improvement of passenger services in ccording to the integral
A the 20th on the list rate compared to other
Moscow indicator, Moscow is one of megacities (a sevenfold increase
oscow is ranked No. 1 in terms
M
the leading cities for transport in absolute terms)
of public transport efficiency
infrastructure convenience
SUSTAINABLE TRANSPORT AWARD
USA
staward.org
2018: Honourable mention for reorganising the city space, improving New York Singapore Tokyo
conditions for pedestrians and the launch of the Magistral route network Chicago Greater Paris Moscow
Moscow Hong Kong London
and the Moscow Central Circle Singapore London New York
Barcelona Madrid Singapore
Mexico City Moscow Shanghai
CIHT Paris Chicago Hong Kong
Seoul Seoul Saint Petersburg
UK Berlin New York Istanbul
ciht.org.uk Tokyo Province of Milan Mexico City
2020: Special recognition for the successful organisation of transport
services for the 2018 FIFA World Cup
The Rail Framework
12
of the Moscow Metropolitan Area 13
Since September 2016
THE MOSCOW METRO THE MOSCOW CENTRAL CIRCLE
The Moscow Metro is No. 1 in Europe by the growth in the Fleet renewal, cars The Moscow Central Circle (MCC) is a megaproject by the Government of Moscow and Russian
length of lines and the number of stations since 2010. +1,424 Railways. Within a world-record timeframe of two years, all construction works were completed
3,125 4,549 to enable a simultaneous launch throughout the entire circle. For almost four years now, the MCC
+369 +145 +8.4 +0.21
+48% +44% +24% +10%
2010 59% Q2 2020 77% 2023 has been successfully operating in sync with the Moscow Metro.
fleet replacement fleet replacement
771 327
26.8
35.2
2.35
2.56 The Unified Dispatch Center of the Moscow Metro –
management digitalisation 2.0:
560,000 460
passengers per day passengers carried
million 4 min. headway between trains during peak hours since 2019
(6 min. in 2016, 5 min. in 2017) resulting in:
in total
2.2 15 20 –40
402 182 100% coverage of the Two times faster response
Moscow Metro and the to emergencies times % % %
MCC with 24/7 intelligent increase in the MCC load lifted from load lifted from railway
control throughput since the Circle line terminals
launch
2019 Infrastructure upgrades since 2010: Vladykino
Okruzhnaya Botanichesky Sad
~800 km of rails replaced Likhobory
Rostokino
Koptevo
~200,000 sleepers replaced Belokamennaya
Baltiyskaya Bulvar Rokossovskogo
Tracks Stations Number of Passenger
(passenger and seats, million traffic, billion At 100 stations, entrance halls and pedestrian Streshnevo Lokomotiv
54 31
technical), km seats per day trips per year underpasses have been renovated
488 escalators repaired Panfilovskaya
April 2020 Zorge km stations Izmaylovo
2010 312 new escalators Khoroshevo Sokolinaya Gora
The Moskva – next-generation train
26 10 31
Shelepikha
Shosse Entuziastov
Country of origin – Russia
Delovoy Tsentr
interchanges interchanges interchanges Andronovka
Improved accessibility for low-mobility passengers 15 cm wider door openings (+12%) with with suburban with surface Nizhegorodskaya
Kutuzovskaya the Moscow railways transport routes Novokhokhlovskaya
Digital displays Modern climate control systems Metro
Walk-through design (+15% passenger seats) Video surveillance inside and outside trains Luzhniki
5
interchanges Ugreshskaya
Improved noise insulation (30% less noise)
with the MCDs Dubrovka
Ploschad Gagarina
Krymskaya Avtozavodskaya
Verkhnie Kotly ZIL
The Rail Framework
14
of the Moscow Metropolitan Area 15
Since 21 November 2019 Specially for Moscow!
THE MOSCOW CENTRAL DIAMETERS The new Ivolga train for the MCDs
Country of origin – Russia
The Moscow Central Diameters (MCDs) are the new metro network for Moscow and Moscow
Region residents. This major transport project is being implemented jointly by the Ministry
of Transport of the Russian Federation, Russian Railways, the Government of Moscow, the Improved accessibility for low-mobility passengers
Government of the Moscow Region and the Central Suburban Passenger Company. Acceleration improved to 0.9 m/sec. (+30%)
Belorussko-Savyolovsky
Load lifted from
metro stations Plans
by 2025
Climate control and air purification
15
trains of this type
11 cars
132 km
Kursko-Rizhsky Kuntsevskaya (165 cars) already
Fili operate on the
5–12 % MDC-1 and the
Okruzhnaya MCD-3 MCD-2
Tsaritsyno Leningradsko-
60 stations 5% Komsomolskaya
Park Pobedy
Kazansky
3.5 %
Kievskaya MCD-4
20 stations
with interchanges to
Load lifted from
Kievsko-
Gorkovsky
major roads
the Moscow Metro,
the MCC and radial Volokolamskoe highway MCD-5
rail routes Novorizhskoe highway Yaroslavsko-
5%
Varshavskoe highway Paveletsky
5–7 min.
Simferopolskoe highway Comfortable upholstered seats, more handrails, warm-touch handrails
headway between Toilet rooms with touch-sensitive sensors and changing tables
trains during peak
+2 million >550,000 +14%
hours, from 5:30 am A smooth ride with 22% less noise
to 1:00 am
new passenger seats per day passengers per day increase in the number of Walk-through design
passengers (vs the same
Unified tickets and free
period prior to the launch) Bicycle racks
transfers to the metro
and the MCC
Wi-Fi connection, USB ports
for 4.2 million 203 million
people – expected annual
Up to 7 billion Up to 44 min.
saved per day
15% wider doors
Moscow and Moscow roubles saved in total per Media screens
Region residents passenger traffic year by passengers
16 Convenient Surface Transport 17
MODERN SURFACE TRANSPORT INFRASTRUCTURE THE ROUTE
NETWORK
Today, Moscow buses, trams and electric buses operate on 1,050 routes and carry 7.4 million
passengers per weekday. The development of surface transport is focused on modern
infrastructure, a smart route network, and next-generation rolling stock.
Tram Dedicated Next-generation public transport
infrastructure lanes passenger shelters
418 km of tramlines 4 million
passengers per day on
2,788 passenger shelters
to be set up in Moscow by 2023
The Magistral route network
Since October 2016
89% dedicated lanes (25% of total; 100% of stops will be this type by 2023)
660
of tramlines are segregated Magistral is a network of routes
connecting the city centre to outer
routes use dedicated lanes districts. Surface transport is a faster
(63% of total) way to travel through the city centre!
39% higher speed on 22
high-frequency routes
dedicated lanes
Wi-Fi connection 18
district routes Night route
Length of dedicated lanes, network
9
km Navigation
The city centre never sleeps. Night-time surface
351 transport routes connect the city centre with residential
Online display social routes
1,1 districts located close to the Moscow Ring Road,
2019
2010
Ticket machine
Up to 3 times
shorter waiting time for buses in the city
and with Sheremetyevo and Vnukovo airports.
USB ports
centre
13 68 3,600
540,000
passengers per day (up by 30%)
night routes, including
three 24-hour routes
buses and 6 electric
buses on night routes
passengers per night –
covering the city’s major
routesLarge-Scale Renewal
18
of the Surface Transport Fleet 19
Specially for Moscow!
NEXT-GENERATION ELECTRIC TRANSPORT – Since September 2018 Europe’s best, specially for Moscow!
A PRIORITY FOR THE DEVELOPMENT OF SURFACE TRANSPORT The Moscow electric bus
o. 1 in Europe by the
N
Moscow has been gradually replacing its Moscow electric bus is a next-gen, eco-friendly, fast,
Fleet renewal number of electric buses
surface public transport fleet. The goal is comfortable and safe mode of transport. From 2021, (UITP, Brussels, Belgium, 2019)
New trams Moscow will primarily purchase electric buses for its surface
to shift to modern, fast, energy-efficient, +360 oscow electric buses were
M
environmentally friendly, comfortable and 535 895 passenger services. voted the Project of the
inclusive vehicles. 2010 70% Q2 2020 100% 2023 Country of origin – Russia Year by the public on the
fleet replacement fleet replacement Vehicle of the Year in Russia
Since March 2017
Capacity – >85 passengers
Maximum speed – 70 km/h
386
electric buses
independent award platform
(Russia, 2020)
The Vityaz-Moskva tram
Service life – 15 years (under a life-cycle
Country of origin – Russia
Life-cycle contract – 30 years 255 seats
contract)
50 km – drive range
97
charging stations
+70% vs previous 6–10 minutes – en-route charge
29
models
24 minutes to full charge
0.96 – availability ratio (+20% vs routes
trolleybuses) Cost-effective (10% less vs trolleybuses)
99% schedule compliance by electric
buses 180,000
passengers per day
Low noise pollution (30% less vs buses)
Fleet development, A smooth and quite ride
Improved accessibility for low-mobility passengers number of electric buses
+2,264
386 2,650
Media system
2010 Q2 2020 2023
Energy-efficient lighting
Improved accessibility for low-mobility passengers
Climate control A smooth ride
Passenger information system
Wide doors Low noise pollution
Climate control
USB ports Low floors
USB ports
Wi-Fi connection
Wi-Fi connectionA Comfortable City
20
for Motorists 21
Since 2014 2010–2019 2011–2019 Since December 2012
INTELLIGENT TRANSPORT SYSTEM (ITS) TRAFFIC NEW ROAD MOSCOW’S
The command centre at the Traffic Control Centre is a single point of control that manages all MANAGEMENT INFRASTRUCTURE UNIFIED
modern components of the ITS and road traffic in real time 24/7. PARKING
SYSTEM
Moscow ITS In 2019, Moscow reached a record-high
100,000 915 km Parking priority
Traffic schemes revised
level of road safety
3,000 3,700 compared to 2010 along 3,500 km road signs repaired or of new roads
to local residents
2,000 resident parking
8
of the street and road installed annually
21% 3.5
photo and video recording speed detectors on roads permits
systems network
times fewer
180,000 40,000 fewer road accidents
involving casualties
accident cluster sites
295
traffic lights connected to the
42%
public CCTV cameras ITS new bridges, tunnels
and overpasses
fewer road fatalities
~3,000 >50,000 85,600
21% pedestrian crossings built traffic management paid parking spaces within
COMMAND
CENTRE
fewer road injuries Twofold
decrease in social risk rate
or renovated proposals from citizens
processed 243 the street and road network
(including 9,500, or 11%, for
10% new over-ground and the disabled)
since 20101
underground pedestrian
fewer public transport crossings
road accidents
2,343
5 times
human lives saved
fewer car thefts
14,300
parking spaces at park-and-
ride facilities
Road fatalities per 100,000
1
21,100
residents.
oscow is among the world’s top 5 cities by the
M oscow is
M
number of CCTV cameras No. 1 in Russia
(BCG, Development of Comfortable Urban Environment for road safety parking spaces in at-grade
in Moscow and Leading Cities Worldwide, 2018) parking lots with lifting gates22 Next-Gen Urban Mobility Models 23
Reformed in 2011 Since 2015
MOSCOW TAXI MOSCOW CAR SHARING
Moscow Taxi has celebrated its 112th anniversary. However, the revival of Moscow Taxi only Moscow’s short-term car rental system (Moscow Car Sharing) is
started in 2011 with the adoption of a single standard for Moscow taxis to ensure a safe and an example of the sharing economy that offers an alternative to
seamless passenger experience. The service has become increasingly popular, with shifts in personal car ownership and allows users to save on the total cost
Since 2019
demand as Muscovites often choose taxi for last-mile journeys, short business trips or trips of ownership. Electric car sharing
around the city centre.
50
Number of taxi passengers, Pick-up time during peak Average age of a taxi, Average taxi fare, cars in the fleet
million per day hours, minutes years RUB
Since 2018
1.01 22 times 5 6 times 2.7 2 times 448 2 times Subsidies Infrastructure
0.04 more 30 quicker 5 newer 1,000 cheaper
2019
2010 30,000 >52.3 86,500
parking spaces free for
cars million roubles users
Since 2012
Subsidies Infrastructure
230,000 >3,600
>1
million
52,000 900 36,500
taxis accredited by
Moscow authorities
million subsidised car
purchases
1,546 350 km
free-of-charge
taxi parking
of dedicated taxi
lanes
passengers per day subsidised car purchases
passengers roubles
spaces at 450
per day parking lots
Free parking at paid public parking spaces for users
An orange taxi roof light
Pay per minute or per hour
80 billion roubles
of private investment in taxi
>15 billion roubles
of private investments in the
Maintenance and inspections
Fuel and car wash
development since 2011 project
Checkerboard trim Yellow colour
Motor third party liability insurance (OSAGO)
A yellow license plate
No. 1 globally by the number
of car-sharing vehicles
(Autostat, Russia, 2020)24 Active Travel 25
Since April 2013 Since 2011
BIKE Since 2018
SPACE FOR PEDESTRIANS
AND E-SCOOTER
SHARING SYSTEM
People and pedestrians are at the forefront of the entire
transport system. When travelling by any mode of transport, we 410
streets, squares, major
Bicycles and scooters are popular last-mile transport all become pedestrians for a minute or more when we step onto routes and public spaces
options and an excellent way to keep fit! the street. Since 2011, a comfortable pedestrian environment have been renovated
Since 2013, a wide network for the rental of city and pedestrian connections have been developed during the and reconstructed since
2011 (361.5 km)
bikes and e-scooters has been created, along with all reconstruction of any street, with some streets completely
necessary infrastructure for a seamless and convenient
user experience.
pedestrianised.
341
10 LONGEST REN
special transport schemes
E OV designed and completed
TH AT
>800
E D
ST
Since 2018 Since 2013 next-generation navigation
100,000
Infrastructure Rental Public bicycle
R
EE
Novoslobodskaya pylons in Moscow streets
e-scooters rental system
TS
850 km 3,250 6,511
bike festival participants
annually 1st Tverskaya-Yamskaya
Twice
as often Muscovites
of bike paths and lanes on the Number of rides per season Myasnitskaya have started to walk
e-scooters bikes across 629 rental
road network and in parks stations, including: (April–October), million on the Moscow streets
3,000
(taking into account dedicated Bolshaya Nikitskaya Tverskaya (in summer – 5 times
lanes),
rides per day during the 429 0.07
5 64 times
more Novy Arbat more often)
including the 9 km season e-bikes 2019
79 districts
2013
300
bike lane on the Boulevard Ring Bolshaya Polyanka Taganskaya
11,300 million roubles
of private investment in fleet
covered (54% of Moscow)
Bolshaya Yakimanka Bolshaya Ordynka
parking racks for private bikes
development
Moscow has become
Moscow № 1 в in Europe by trips per city bike
a pedestrian-friendly
(seven rides)
city!Smart Services
26
of Moscow Transport 27
Moscow Transport offers the world’s leading-edge passenger services, already successfully Since 2017
A smart fare Since 2013 Mobile apps
user-tested and recognised by a series of prestigious global awards. collection system
No. 1 globally
for the Best Smart Ticketing
5
mobile apps
~9 million
downloads
System
(Transport Ticketing Global,
Moscow Transport
Free Wi-Fi on public Since 2014 Universal travel card: Since 2013 London, UK, 2020)
Since 2019
transport (MT_FREE) Troika
An integrated transport app for
9 payment options
The Troika card can be used to travel by any mode of Moscow that combines all types of
MT_FREE is Europe’s largest public transport Wi-Fi network.
public transport, to rent a bike, and to visit museums Troika card transport services on a MaaS basis
It covers all metro trains, surface transport fleets, new
passenger shelters, the MCC, the MCDs, as well as all and ice-skating rinks around Moscow. Since 2018, a
Aeroexpress trains and terminals. loyalty programme has been in effect for cardholders on MosMetro
Fobs, bracelets, rings and
the Wallet plan. Since 2017
other accessories with Troika
card functionality Everything about the Moscow
Metro, the MCC and the MCDs: a
100%
Moscow Transport
>4 million
Wi-Fi sessions on Moscow transport
94%
passengers pay for their
10
top-up methods
Troika – Strelka (Moscow –
Moscow Region) and Troika –
map, a journey planner, payment,
information, feedback and news
coverage every day trips with a Troika card Podorozhnik (Moscow – Saint
>32.5 850,000
loyalty programme users
Petersburg) integrated cards Moscow Parking
Since 2012
To find and pay for parking; to
Co-branding partnership
million with banks
pay fines for traffic violations,
Troika cards issued subscription and residence permit
fees; and to get information on
Contactless bank cards impounded vehicles, etc.
Before end-2020, Troika
will become: Moscow Assistant
virtual Since 2016
Bank cards via smartphone Download
personalised For residents to report parking the app
violations
Paper tickets Velobike No. 12 globally
Since 2013 (among
To search for the nearest bike- 704 software
A Mobile Ticket function for sharing station, to plan a route, to products) for the
NFC-enabled smartphones pay for hire and to get assistance in innovative solutions
case the bike breaks down offered by the
Moscow Metro Public Wi-Fi was the world’s first high-speed data network to be installed on metro trains
(WiFi Industry Awards, USA, 2015) Social cards Moscow Assistant
mobile app28 Contacts
MOSCOW TRANSPORT
SERVICE CENTRES
Moscow Transport’s Moscow Transport
contact centre on social media
Consult these centres on any +7 495 539 5454
matters related to: 3210 (Beeline, MTS, MegaFon, Tele2)
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Please contact us for any questions
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fares Transport.
ppealing against administrative
a
offence resolutions vk.com/
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etc. transportmos
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transport.mos.ru
Moscow Transport services
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passengers, motorists and business
people.
DtRoad
Visit the website to:
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St., Bld. 1
Mon–Sun
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