THE NEW NORMAL? READY TO NAVIGATE - Sunway
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
B E R I TA
KDNPP 5365/10/2012 (031031) ISSUE 69 | JUL - SEP 2020
READY TO NAVIGATE
THE NEW NORMAL?
Quo Vadis the post A tribute to Spread compassion,
pandemic world? the front liners not fear
Taking a look at Our heroes share Making the world
ourselves, in the wake their stories a better place, together
of COVID-19 BERITA SUNWAY | JUL— SEP 2020 | 1
CONTENTS
B E R I TA
TIPS
03 | FIVE CORONAVIRUS MYTHS
You need to stop believing
ISSUE 69 | JUL - SEP 2020
CHAIRMAN'S MESSAGE
04 - 05 | QUO VADIS THE
POST-PANDEMIC WORLD?
An opinion piece from
14
Tan Sri Dr Jeffrey Cheah AO
ON THE COVER
06 - 07 | NAVIGATING
THE NEW NORMAL IN COVID-19 COVID-19 FEATURES
An overview on how the world has 14 - 15 | TRAVEL WITH
changed since the pandemic CONFIDENCE
Stringent hygiene measures
ADVISORS
HEROES OF SUNWAY implemented for safe and fun Tan Sri Datuk Seri Razman M. Hashim
08 - 09 | THE FRONT LINERS experiences Ong Pang Yen
OF COVID-19 EDITORIAL BOARD
Berita Sunway pays tribute to three 16 | SPREAD COMPASSION, Yap Shi Han | yapsh@sunway.com.my
May Lim | limmk@sunway.com.my
Sunwayians who worked tirelessly in NOT FEAR Tabitha Revi | tabithar@sunway.com.my
Jane Lee | janelhy@sunway.com.my
the front lines during MCO Making the world a better place,
together CONTRIBUTORS
Anis Shakirah Mohd Muslimin | anissmm@sunway.com.my
FEATURES Lee Shaowen | lees@sunway.com.my
10 - 11 | COLLABORATION WITH 17 | THE INFECTIONS WE WANT: Triningsih Ngadimun | triningsihn@sunway.com.my
Kishen Alex Raj | alexkr@sunway.com.my
CAMBRIDGE UNIVERSITY TO ACTS OF KINDNESS,
PUBLISHER
FIGHT COVID-19 GENEROSITY AND HEROISM Sunway Group Brand Marketing & Communications
Research institute housed in JCBC to Unearthing goodness in humanity REGISTERED ADDRESS
develop COVID-19 vaccine Sunway Management Sdn Bhd
18 | KEEPING HOPE ALIVE Level 16, Menara Sunway
Jalan Lagoon Timur, Bandar Sunway
IN CASE YOU MISSED IT IN TRYING TIMES 47500 Selangor Darul Ehsan, Malaysia
Tel: +603 5639 8889
12 | PIVOTING IN COVID-19: Even with the pandemic at large, URL: www.sunway.com.my
JUMPSTART YOUR BUSINESS’ there are reasons to be hopeful in
THIS IS A QUARTERLY PUBLICATION
the future
ONLINE PRESENCE The views and opinions expressed or implied
in Berita Sunway are those of the authors and
Brick-and-click strategy to survive
19 | DO YOUR PART, STAY APART do not necessarily reflect those of Sunway Group.
the new normal Unsolicited transparencies and articles are sent
Why flattening the curve matters to at owner’s risk and the Publisher accepts no liability
overcoming the pandemic for loss or damage.
13 | FIGHTING THE PANDEMIC DESIGN BY ADASIA (M) SDN BHD
WITH INNOVATION 20 | #DUDUKRUMAH Printed on environmentally-friendly paper.
Contactless COVID-19 testing pod to SURVIVAL GUIDE Information is correct at the time of printing.
protect healthcare workers Ideas to keep you occupied as you ALL RIGHTS RESERVED
©Copyright 2020
stay at home by Sunway Group Brand Marketing & Communications.
Should you wish to be on our mailing list, contact us at:
21 | #KITAJAGAKITA: CHOOSING SUNWAY GROUP BRAND MARKETING
& COMMUNICATIONS
KINDNESS IN A PANDEMIC Level 18 Menara Sunway
A clarion call for acts of kindness Jalan Lagoon Timur, Bandar Sunway
47500 Selangor Darul Ehsan, Malaysia
Tel: +603 5639 8793/8059
22 | BUILDING A NEW Send us your feedback at
06
groupbrandmarketing@sunway.com.my
(SUSTAINABLE) NORMAL FOR
PRINTING BY KUAN PRESS SDN BHD
THE ENVIRONMENT No 1, Jalan Perindustrian PP 7
See how Mother Nature flourishes Taman Perindustrian Putra Permai
43300 Seri Kembangan, Selangor
amid lockdowns Tel: +603 8959 2332
2 | BERITA SUNWAY | JUL— SEP 2020
TIPS
FIVE Myth: Sunlight kills
coronavirus
CORONAVIRUS Fact:
• Sunlight contains three
MYTHS types of ultraviolet light -
UVA, which tans your skin
YOU NEED TO STOP
and can cause eye damage;
UVB, which burns and
also ages skin; and UVC,
which is “the most harmful
BELIEVING
one” because it is used to
destroy genetic material.
• A concentrated form of UVC is now on the front line in the fight
against COVID-19. In China, whole buses are being disinfected by
the ghostly blue light each night.
• However, exposing yourself to the sun or to temperatures
Myth: Eating garlic, higher than 25ºc does not kill the virus.
onion, as well as
drinking hot water
help keep the
virus away Myth: I can contract coronavirus from
Fact: a package sent from China
•
Although garlic is a
popular flu remedy Fact: World Health Organization (WHO) stressed that there is no
in traditional Chinese risk of contamination by the novel coronavirus when receiving a
medicine and may have package from China.
some antimicrobial properties, there is no evidence that garlic
will protect people from the coronavirus.
• Drinking hot water to kill the virus can also be misleading.
Coronavirus can be killed in water at 56ºc or higher after 30
minutes, but it is impossible for the human body to lift its
temperature to 56ºc. Not only drinking hot water does not help,
it also hurts your oesophagus.
Myth: You can make your own
hand sanitiser with whiskey and vodka Myth: Some claim 5G can suppress
the immune system, thus making
Fact:
• Hand sanitiser that contains at people more susceptible to catching the
least 60% alcohol works as a virus
substitute to soap and water, Fact:
according to Centers for Disease •
Viruses cannot travel via radio waves/
Control and Prevention. mobile networks. COVID-19 is spreading
• However, the alcohol available at in many countries that do not have 5G
our local stores has been diluted mobile networks.
with water for consumption, but • Dr Simon Clarke, associate professor in
that also means it is no longer cellular microbiology at the University of
strong enough to kill microbes or Reading told BBC News, “The 5G radio
function as a hand sanitiser. waves are tiny and they are nowhere
near strong enough to affect the
immune system.”
Always verify information before sharing them to your family and friends. False information can induce unnecessary panic. You may follow the Ministry of Health on
Facebook and Twitter for verified updates on the COVID-19 outbreak in Malaysia.
Information extracted from WHO, The Star, BBC News and China Daily.
BERITA SUNWAY | JUL— SEP 2020 | 3
CHAIRMAN'S MESSAGE
QUO VADIS THE POST-PANDEMIC WORLD?
By Tan Sri Dr Jeffrey Cheah AO
O n 11 March 2020, the WHO declared COVID-19 as a global
pandemic. It was merely an official acknowledgement of the
reality that nations and populations were already experiencing.
As the world takes frantic steps to recover from this devastating body
blow, will it be a return to “business as usual” — as what happened
following the 2007-2008 financial crisis — or will we use the occasion of
this “pause” to hit the “reset” button?
Suddenly, the world came to a shuddering stop as the focus shifted,
rightly, to combating the virus and saving lives. There is little need for me Will we have the will and the courage to take the necessary decisions and
to go into great detail here about the threat posed by this pathogen to our steps to build a future that is just, progressive and sustainable for our
lives and its impact on economic livelihoods. future generation?
Instead, I would like to focus on the fundamental question of where do we Or are we tied to a future of rising income inequality, widening wealth
go from here? disparities, polarised societies, sick and starving populations, dangerous
geopolitical tensions, and an ailing planet?
4 | BERITA SUNWAY | JUL— SEP 2020
I am an optimist by nature. Even in these deeply pessimistic times, One of these key initiatives is for the SDG Academy, an online knowledge
I strongly believe that humanity will rise to the challenges that confront network, to draw up a curriculum on sustainable development to be
us, and that we can navigate our way to a better tomorrow. mandated as a compulsory subject at K-12 levels around the world.
Another is to set up three overarching SDSN centres to coordinate
Let’s start with our current economic system. Over the last 200 years, continent-wide sustainability initiatives. These centres will be located
the world has enjoyed tremendous economic growth. The progress and in New York City (North and South America); Paris (Europe and Africa);
prosperity are remarkable, but they have come at an enormous cost. and Sunway City Kuala Lumpur (Asia).
We are now struggling to cope with the environmental, social and These plans were scheduled to be announced by the Pope Francis at the
governance problems that growth has brought in its wake. The COVID-19 Vatican City on May 14. That announcement has now been rescheduled
pandemic has starkly exposed many of these shortcomings. to a later date because of the pandemic.
The reasons for how we have come to be where we are today are many. I am particularly proud that Sunway University, where the SDSN centre
But I believe a major factor is our obsession with unbridled growth, as for Asia will be housed, has been chosen as an important player in this
measured by the metric known as Gross Domestic Product (GDP). global effort. It reflects Sunway’s embrace of the sustainability agenda
and our commitment to advancing the SDGs in the Asian region.
GDP has come to be perceived as a proxy for the wealth of a nation. But
while GDP may arguably be effective in measuring the standard of living, The necessity of such efforts, at both practical and policy levels, takes
it largely falls short in valuing the quality of life. on greater urgency in the wake of the pandemic and its threat to lives
and livelihoods.
We need a wider lens to measure how we are doing. We need metrics
that reflect our well-being as nations, communities and individuals, not The impact of COVID-19 on public finances all over the world, with even
just a GDP number which bears little relation to every day reality. governments led by neoliberal ideologues ramping up massive deficits, and
on the bottom lines of corporations clearly
In the words of Professor Kate Raworth of
implies the need for a change.
I mean a
Oxford University’s Environmental Change
Institute and author of the influential
The very ethos of the capitalist system that
book “Doughnut Economics”: Instead of
has dominated the past four decades is now
economies that need to grow, whether or
not they make us thrive, we need economies (compassionate) under increasing scrutiny.
capitalist system
that make us thrive, whether or not they I welcome such initiatives. I am an
grow. entrepreneur, and a firm supporter of
capitalism and the efficacy of markets. But
Her views offer a conceptual framework
that prioritises people and shifts the focus
to quality of life, with economic growth
that motivates and I submit that to build a better tomorrow, we
must seize the opportunity to move beyond
being a means towards those ends.
incentives us to do what some have called “cowboy capitalism”
towards “compassionate capitalism.”
The good news is, the path towards this
transformation has already been charted
for us. On 25th September 2015, the 193
well by doing good. To put it simply, I mean a capitalist system
that motivates and incentivises us to do well
by doing good — one that shifts the focus
members of the United Nations General
from the quarterly bottom-line of profits
Assembly adopted the UN 2030 Agenda for
to the “Three P” bottom-line of People,
Sustainable Development. The resolution
Planet, Prosperity by taking into account the
calls for action through long-term development pathways comprising interests of all stakeholders.
17 Sustainable Development Goals (SDGs). These goals serve as a
comprehensive and holistic global vision towards development that This will entail a more balanced approach on determining the roles of
seeks to heal the socio-economic and environmental ills afflicting the the market and the state. Indeed, over and above systemic change, it
world. requires a shift in societal values.
A crucial aspect of the SDGs is their interconnectivity, and their emphasis Perhaps this is best encapsulated in the remark by Mahatma Gandhi
on the human condition. For instance, many tend to think “climate “The world has enough for everyone's needs, but not everyone's greed.”
change” when they hear the term sustainable development. However,
it is noteworthy that the first five SDGs – no poverty, zero hunger, good In the wake of the pandemic, fulfilling everyone’s needs requires us to
health and well-being, quality education and gender equality – prioritise take a piercing look at ourselves as individuals, and as a society. It calls
people. for us to emphasise values such as compassion, empathy, tolerance and
inclusiveness.
Despite world-wide adoption, the SDGs are still largely perceived to be
aspirational. Their implementation by nations varies by wide degrees It demands more equitable outcomes in policy-making by governments
and is limited by our economic and financial structures, and mindsets. and market operations by the private sector.
The COVID-19 crisis offers a genuine opportunity to address these And in keeping with Gandhi’s words, it means a system and values that
limitations and to advance the sustainability agenda through the SDGs. place the highest priority on societal needs and curbs individual greed.
The United Nations Sustainable Development Solutions Network (SDSN)
is formulating several avenues through which to channel these efforts. Systemic change and a shift in values represent an immense challenge
to humanity. Are we — as individuals, families, communities and nations
— prepared to “reset” our future?
Tan Sri Dr Jeffrey Cheah AO is founder and chairman of Sunway Group, one of Malaysia’s largest conglomerates, and founder and trustee of the
Jeffrey Cheah Foundation. He is also a member of the global Leadership Council of the UN Sustainable Development Solutions Network (SDSN)
and chairman of its Malaysian chapter.
BERITA SUNWAY | JUL— SEP 2020 | 5
ON THE COVER
NAVIGATING
THE NEW NORMAL IN HEIGHTENED HYGIENE
AWARENESS AND
COVID-19
SOCIAL DISTANCING
Moving forward, there will be greater hygiene
awareness among the people, particularly in
hand washing and not touching one’s face,
as well as new norms of social distancing
and mask-wearing in public, said Sunway
Medical Centre, clinical services COO Dr
Ang Kong Hui.
J ust a year ago, terms like social
distancing, quarantine
handwashing were unheard of in
and
daily conversations and in public life.
As of July 28, more than 16.6 million people had
contracted COVID-19 in 188 territories, with over
656,000 succumbing to the disease. In Malaysia, more
than 8,900 people have contracted COVID-19, with 124
When the RMCO is lifted, Malaysians should
not let their guard down but continue to
practise these new habits to create a safe
deaths. environment for everyone, advised Ang.
Life as we knew it changed overnight
on March 11, when the WHO officially Governments began imposing varying levels of “Currently there is no cure and even if there
classified the COVID-19 coronavirus quarantines and lockdowns in a bid to stem the spread was a vaccine, the virus can always mutate
infection as a pandemic - a worldwide of the virus through social distancing. to become more virulent. A vaccine can help
spread of a new disease. in prevention, but we cannot be sure how
On March 18, the Malaysian government introduced many will be immune to a more virulent
Movement Control Order (MCO) in response to strain of the virus,” he explained.
COVID-19, which prohibited movement and mass
Given that some COVID-19 infected persons
assembly nationwide. International and domestic
are asymptomatic, Ang underlined the
travels were barred, and all government and private
importance of Malaysians maintaining the
premises were closed, save for essential services. necessary precautions of mask-wearing,
good hand hygiene and social distancing
To date, the MCO has been extended five times, with to protect others and themselves from
the latest Recovery Movement Control Order (RMCO) the coronavirus. "Even more importantly,
implemented from June 10 to August 31 - a “soft- it is about safeguarding those who are
landing” approach to safeguard the lives of Malaysians immunocompromised, including the very
as well as to gradually kickstart the nation’s economic young and the elderly," said Ang.
activity.
Currently, Sunway Medical Centre
Under the RMCO, Malaysia’s economic, social, encourages prospective patients and visitors
educational, and religious sectors were progressively to fill up a simple online questionnaire
reopened with the government continuing close on their travel backgrounds and personal
surveillance and monitoring of new COVID-19 cases. health details on their mobile phones to
minimise time spent in physical queues at
Interstate-travel restrictions have been relaxed under the hospitals.
the RMCO (see Page 14 & 15 on travel with confidence)
but international borders remain closed for the time "Visitors are also required to scan QR codes
being. for contact tracing via the app developed
by the medical centre. Besides thermal
With no vaccine in sight, cameras at the entrance of hospitals, AI
COVID-19 will continue technology is in place to capture face mask
to change the way Looking at the compliance within the hospital premises.
we live every day, number of COVID-19 We have teleconsultation
as we adopt “the infected cases that the MOH services and we are looking
new normal” to has published, people should have at ways to expedite online
avoid contracting confidence to face the new normal patient registrations and
the virus. without fear. However we should be online appointments to
vigilant and not let our guard down avoid crowding in waiting
until a safe, effective vaccine is areas," said Ang.
available, the protective practices
that we have learned over the
past few months continue Dr Ang Kong Hui,
to protect us. Sunway Medical
Centre, Clinical
Services COO
6 | BERITA SUNWAY | JUL— SEP 2020
A RECOVERING CREATING SAFE SPACES FOR ALL
ECONOMY Sunway Malls & Theme Parks CEO HC Chan to non-essential retailers for 14 days during
said that the group has seen a recovery of 60% Phase 1 of the MCO amounting to RM20 million.
The COVID-19 outbreak has adversely to 70% in footfalls and tenants' sales have
impacted the Malaysian economy and the recovered by 30% to 40%. Chan estimates “In the short-term, the sustainability of the
economic welfare of Malaysians. According footfall recovery to hit 75% to 85% by year-end, retail sector depends on how we can manage
to Department of Statistics Malaysia, and tenants' sales projected to recover 50% the revival of economic activity and the safety of
almost 47% of self-employed workers have to 60% as more sectors such as leisure and our communities. In the longer run, the industry
lost their jobs and for those who still keep entertainment reopen for business under strict will need to alter the mall business model. What
their jobs, 35.5% reported a decrease in compliance to SOPs. we will be seeing is the increasing prominence
income by over 90%. co-sharing, be it profit, risk or resources
“Prior to the RMCO, shoppers’ visits were more between mall operators and retailers. The new
The overarching challenge for businesses frequent, shorter, and focused. Interestingly, maxim is one of shared prosperity and shared
is weak or falling demand, as consumers shoppers are no longer confined to visiting burden. Rental will largely be on percentage of
spend less due to layoffs, reduced wages malls only on weekends. There were sales,” Chan elaborated.
and earnings, as well as virus infection times when our footfall on weekdays
fears, said Professor Dr Yeah Kim Leng, were higher than weekends – a new "Post MCO, Sunway Malls will be focusing
Professor of Economics at Sunway trend seen across all our malls,” on value retailing, with more tactical
University Business School and Director of Chan added. campaigns. Events will take a backseat
the Economic Studies Programme at the and will be evaluated on a case-by-case
Jeffrey Cheah Institute on Southeast Asia. In May, Sunway Malls launched its basis to ensure strict adherence of new
“Your Safe Space, Our Safe Space” SOPs," he added.
With lower domestic and overseas campaign to protect the safety and “The move towards digital
demand, affected businesses are cutting security of Sunway employees, is seen to be intensified and
costs, adjusting workforce size, or delaying visitors, and the community. growing in importance too with
investment and expansion plans to survive
the new normal. Post MCO
the shutdown during the MCO period. “We have to brace for a new will release some pent-up
normal post MCO. Until there is demand as the opening of non-
However, Yeah is optimistic that Malaysia, absolute certainty that the virus essentials will see a degree of
with its diversified structure, well-developed is completely eradicated, social pickup. Much however will be
resource and manufacturing base and distancing will be heightened. driven by economic outlook
strong financial system, is well-equipped That is singularly the most both globally and domestically.
to weather the looming global recession important consideration,” he Post COVID-19 will reveal new
relatively intact. said. business opportunities, or
perhaps enable businesses to
“Domestic tourism, hospitality and retail Recognising the economic deliver differently,” Chan said.
sectors are recovering as businesses and impact of the MCO on retailers,
consumers adjust to public health safety Chan said the group waived rent HC Chan,
requirements mandated by the Ministry of Sunway Malls & Theme Parks
Health. Some businesses could experience CEO
pent-up demand as younger consumers
unleash spending that had been held
back,” Yeah said. TAPPING INTO NEW BUSINESS OPPORTUNITIES
Due to the pandemic, ‘stay at home’, ‘work from home’ and social distancing have
The economic
Professor Dr Yeah Kim Leng, become part of the new normal. “Movement restrictions have led consumers
recovery pace will depend
Sunway University Business to migrate in greater numbers to online shopping, mobile banking, and a
on the nation’s ability to avoid
School Professor of whole gamut of digital services – home exercises, home cooking and online
a virus resurgence following the
Economics and Economic entertainment,” Yeah added.
lifting of movement restrictions as
Studies Programme
well as the discovery of an effective
Director at the Businesses are presented with the opportunity to innovate and prosper
vaccine or treatment, both of which
Jeffrey Cheah Institute in the ‘new normal’ environment, as there has been an accelerated shift
are expected within the next six to
on Southeast Asia towards digitalisation.
12 months. In turn, the pace of
economic recovery will shape
Besides e-commerce and online services, firms could leverage on Industry
business, job, and income
4.0 technologies that include robotics, automation, and artificial intelligence
growth prospects.
to reduce the threat of pandemics and other systemic shocks, said Yeah.
(Turn to Page 12 to find out more about jumpstarting a business’ online presence)
“Businesses could also take advantage of COVID-19-induced
changes in work practices to enhance organisational
effectiveness, staff productivity and business profitability
through virtual meetings, online sales channels, ICT-
integrated supply chains and global-local sourcing networks
that are less prone to disruptions,” he said.
"If there is one lesson that businesses could learn from
the pandemic, it is to maintain capital buffers and
precautionary savings to guard against unexpected
shocks such as COVID-19," Yeah said.
BERITA SUNWAY | JUL— SEP 2020 | 7
HEROES OF SUNWAY
THE
FRONT LINERS
When
OF COVID-19
W
it comes to
adapting to the new hen the MCO was enforced in
normal, I always believe March, Malaysians were told to
practice makes perfect. A
repetition of something that
stay home in a bid to flatten
initially started as unusual, the curve of COVID-19 infections.
will eventually become a However, not everyone had the privilege
norm. of staying safely at home. From healthcare
professionals to hotel employees and
zookeepers, front liners from different sectors
were required to work to ensure essential and
critical services were provided for.
Berita Sunway pays tribute to three Sunwayians
who worked tirelessly in the front lines during
the MCO. They share their working experience,
the challenges they faced, as well as their hopes
for Malaysia under the ‘new normal’.
Low always ensures all personnel in the A&E and medical tent wear
appropriate PPE, as they deal directly with potentially infected patients.
Dr Low Kwai Siong, Working around the clock also takes a mental, physical, and emotional
1
Sunway Medical Centre toll on medical front liners, so Low makes sure his staff has adequate
Consultant Emergency time to rest and eat during their shifts by alternating their working hours.
Physician and Head of The
Accident & Emergency (A&E) “Staff are divided into two teams to ensure that they do not cross-infect
Department each other. Social distancing among the staff is also a must in common
areas,” he said.
SERVICE ABOVE SELF When there was a shortage of PPEs worldwide, SunMed employees took
it upon themselves to sew isolation gowns and make face shields for the
front liners, on top of their existing job duties.
As consultant emergency physician and head of the Accident & Emergency
(A&E) department at Sunway Medical Centre (SunMed), Dr Low Kwai He describes his experience as a front liner throughout the MCO period
Siong’s primary responsibility at work is to oversee the workflow of the as an eye-opening one. “Being able to see my patients well and smiling
A&E department. as they walk out from the hospital is the best part of my job. Additionally,
the tremendous teamwork and spirit among the A&E team members is
With the pandemic, Low’s daily schedule just got busier. He now truly exceptional. Great things in medicine are never done by one person.
has regular meetings with SunMed’s COVID-19 Taskforce to create, They're done by a great team of people,” he said.
implement and brainstorm on SOPs, based on the latest guidelines for
the management of COVID-19. Besides that, he does his clinical rounds While he was worried for the lives of his family, loved ones, and especially
in the A&E department and the medical tent to screen new patients for for the patients during the period when the death toll was rising daily, Low
COVID-19, before handling enquiries raised by ward managers on the said he was proud to be part of the front liners who were able to serve
latest COVID-19, management and SOPs. the nation.
"For me, seeing to the well-being of the healthcare staff in Sunway Welcoming the strict enforcement of the MCO, Low said public awareness
Medical Centre is especially important as they are the backbone of the on the importance of new norms – proper social distancing in public areas
whole system; they are irreplaceable,” he said. and hand hygiene – is key to preventing and controlling COVID-19.
8 | BERITA SUNWAY | JUL— SEP 2020
EVERY LIFE MATTERS
When it comes to tending to the welfare introduced self-declaration, temperature screening, use of
of animals, work does not stop, not even face masks, social distancing and frequent disinfection of
during a pandemic. work areas to ensure good bio-security measures were in
place. We practised safe distancing when travelling to work
“On paper, a zookeeper’s job looks like most jobs and back, changed out of our work boots before leaving the
– eight hours a day, six days a week. However, zoo, and bathed immediately upon arriving home before
you will need to be ready to respond to any interacting with our loved ones,” she elaborated.
situation within a moment’s notice – a birth,
sickness, caring for the young – and it greatly “We need to prepare food and feed the animals twice a day;
varies by the different types of animal. Caring clean their dens, exhibits and ponds and continue to attend
for animals is a full-time job, whether it is a meetings via teleconferencing to update colleagues on the
holiday, weekend, or when you are away,” said changes and progress during this period,” she said.
2
Sunway Lagoon Wildlife Park veterinarian Dr
Eve Foong. “The management has shown us appreciation during
this difficult period. I hope the government, Sunway and
It will On top of providing healthcare and veterinary individuals do not forget about the other animal care
take a while attention to the animals at the park, Foong industries like animal sanctuaries, animal shelters and
before business returns manages the day-to-day operations of the conservation centres that need our urgent support,” said
to normal but in the short wildlife park, supervises volunteer work, Foong.
term, we will be looking at and organises school educational tours. She
domestic tourism. Some of the also works closely with the Wildlife Department Until a vaccine or cure is discovered, people will have to
challenges include adapting to (Perhilitan) on matters pertaining to compliance, maintain social distancing and practice good hygiene.
the new norm with a reduced audit, licensing, and animal transfers. “Continuous education is critical, as people tend to forget
visitor capacity to promote easily. They must not be selfish, but rather, be mindful of
social distancing at the During the MCO, Foong and her colleagues in the new normal and continue to practice good hygiene and
wildlife park. charge of the wildlife park’s upkeep and security refuse places that do not follow or respect well-being of the
continued to work as any other day – but with community we live in,” she said.
additional SOPs. “The company immediately
Dr Eve Foong, Sunway Lagoon
Wildlife Park Veterinarian
ENSURING A MEMORABLE (QUARANTINE) STAY
Working in the hospitality industry, Sunway Clio Hotel guest Tungli thanks his team leader who helped them work closely and efficiently
relation executive Fendrilee Tungli’s daily priority is to make guests during the MCO period. “I am also proud to work for a company that gives
feel at home and have a memorable stay. This proved to be more back to the community during this crisis. Since the MCO,
challenging during the MCO when the hotel was gazetted as one Sunway Hotels & Resorts has embarked on several
3
of the COVID-19 quarantine centres for returning Malaysians from initiatives including donating personal hygiene amenities
overseas. to Sungai Buloh Hospital, hotels’ repurposed soaps under
the Soapful initiative to juveniles, and pillows to
“The biggest challenge I faced was working with underprivileged families,” he said.
colleagues that were stressed with being front
liners for the fear of getting infected. As a front “Moving Sunway also provided ‘Stay Safe’ care
liner, nothing is certain – including our health forward, one of the packs for hotel staff comprising
and safety – but we had to stay positive with a face masks, vitamin C and hand
smile and battle through each day with hope biggest challenges would sanitisers while a doctor
and courage,” said Tungli. be how to regain the trust of and a counsellor from the
Ministry of Health also
While his job scope remained the same –
travellers. I believe we can. visited to ensure staff
ensuring hotel guests had a pleasant stay It will take time to go back were not under duress
during the 14-day quarantine period – there to normal or even better while on front line duty.
were additional tasks such as a quicker check-
in process and daily calls to guests’ rooms to than before.” “My greatest hope
check on their health condition, and offer any is for a vaccine to be
assistance. found soon so that we
can shake hands,
With new safety measures and strict SOPs from the hug and have a meal
government and hotel management, these helped alleviate Tungli's with family and friends.
initial anxiety and to cope well in his workplace. “Most importantly, But until then, practising
we had to remain positive, and adhere to them strictly. We cannot hygiene is my top priority.
take anything for granted. I am thankful that I'm still able to go to
work every day,” he said. Fendrilee Tungli, Sunway Clio
Hotel Guest Relation Executive
BERITA SUNWAY | JUL— SEP 2020 | 9
FEATURES
COLLABORATION WITH
CAMBRIDGE
UNIVERSITY
TO FIGHT COVID-19
Research institute housed at the Jeffrey Cheah Biomedical Centre is at the forefront of the
UK’s research on COVID-19
I THE EPICENTRE OF CAMBRIDGE'S
n the global war against the COVID-19 pandemic, universities,
pharmaceutical firms, research institutes and government
laboratories in more than 30 countries are in a race against time to RESPONSE TO COVID-19
discover the vaccine for the deadly coronavirus.
The JCBC brings under one roof the CITIID, the Wellcome-MRC Cambridge
As of June 9, the WHO reported that 10 candidate vaccines were in clinical Stem Cell Institute and the Milner Therapeutics Institute, which allows
evaluation, or have commenced human testing trials, while another 126 greater collaboration between scientists and clinicians, transforming
candidate vaccines are in pre-clinical valuation stage. pioneering research into effective therapies.
Playing its part in the global vaccine hunt is the Jeffrey Cheah Biomedical The three institutes are now collaborating intensely in tackling the
Centre (JCBC) at the Cambridge Biomedical Campus in the UK, the COVID-19 threat.
largest biotech cluster outside the US.
Home to the largest BSL (biosafety level 3) containment facility in the
The JCBC currently houses over 150 scientists and clinicians at the UK, CITIID was established to study the relationship between infectious
Cambridge Institute of Therapeutic Immunology and Infectious Diseases diseases and human immune systems. Having containment level 3
(CITIID), which is the University of Cambridge’s leading response team facilities allows CITIID to work on lethal and dangerous pathogens such
against the pandemic. as the coronavirus.
Opened in 2019, the JCBC is situated in a group of state-of-the-art “The world is facing an unprecedented challenge, with potentially millions
laboratories and hospitals including the world-famous Laboratory of of lives at risk, which is why over 150 of my colleagues at our new institute
Molecular Biology (16 Nobel Prizes), the Royal Papworth Hospital – the are focusing their expertise on the fightback against COVID-19,” said
most illustrious Heart and Lung Hospital in Europe – and Addenbrooke’s Professor Ken Smith, director of CITIID, in an official statement on the
Hospital. University of Cambridge website.
10 | BERITA SUNWAY | JUL— SEP 2020“Together with our partners in the NHS and NIHR, we aim to identify those University of Cambridge vice-chancellor Professor Stephen J Toope
patients at greatest risk and understand why the coronavirus makes some expressed his appreciation to Cheah and Sunway for JCBC’s contribution
people so sick while leaving others with only mild symptoms. Ultimately, to national and international efforts in fighting COVID-19.
we hope this will lead to the development of new treatments against this
dreadful disease.” “The Jeffrey Cheah Biomedical Centre has become absolutely pivotal to
our clinical medicine response to COVID-19. On the Biomedical Campus
The research team at CITIID has successfully set up a Point of Care and trials (spanning improved diagnostics, experimental treatments,
(POC) test system, implemented rapid diagnostic testing for patients at vaccine candidates and large-scale observational studies), many in close
Addenbrooke’s Hospital, and developed tests for front line healthcare partnership with our teaching hospital, Addenbrooke’s,” said Toope.
workers treating COVID-19 patients. It also hopes to recruit consenting
COVID-19 patients at Addenbrooke’s Hospital for further studies. “CITIID is now focusing entirely on COVID-19 research. It is clear how
important this new facility (including the CL3 biocontainment capacity)
Recently, the team of researchers at CITIID also developed a new test for is in enabling us to make a substantive contribution to national and
infection of SARS-CoV2 – the virus strain that causes COVID-19 – which international efforts. While no one could have anticipated this immediate
also happens to inactivate the virus at the point of sampling. The test is and pressing role for CITIID, we are so glad to have it, and profoundly
now being used to screen front line NHS staff. With a four-hour detection grateful for your visionary support in its creation,” Toope said.
rate, the CITIID team can diagnose the infection much faster than the
current regular tests, which takes over 24 hours to return a result. SUNWAY-CAMBRIDGE TIES ADVANCE
Addenbrooke’s Hospital is also utilising Samba II machines, a rapid
INTERNATIONAL KNOWLEDGE TRANSFER
diagnostic testing solution that produces results in under 90 minutes as Named after Sunway Group Founder and Chairman Tan Sri Dr Jeffrey
opposed to the regular 24 hours, when testing for COVID-19. Professor Cheah, the establishment of JCBC is one of several partnerships between
Ravi Gupta of CITIID is leading the ‘COVIDx’ clinical study to evaluate the Sunway and Cambridge to expand and bolster research capabilities,
impact of this test. knowledge and skills.
CITIID is also taking a front role in the £20 million COVID-19 Genomics UK Sunway’s partnership with Cambridge began in 2015 with the establishment
Consortium, a major effort by the UK government to help understand and of Jeffrey Cheah Professorial Fellowships in Gonville and Caius College,
control the infection. University of Cambridge and a Jeffrey Cheah Scholar-in-Residence
programme, which enables two Sunway academics each year to reside in
CROSS COLLABORATION VITAL TO END the College for a month to undertake research and scholarly study.
THE PANDEMIC Following an agreement with the University of Cambridge to establish
a major collaboration in biomedical sciences in 2017, the Sunway Clinical
Sunway and Cambridge are currently
Research Centre was established in Sunway Medical Centre as a Regional
exploring more collaborative ways
Site Partner of the Cambridge School of Clinical Sciences, an extensive
to combat COVID-19, with talks of
visiting leaders programme, and a series of medical education programmes.
potential technology transfer and
testing on the table. However,
a feasibility assessment will be
conducted first before forming a
collaboration model for the project.
We hope that
their research team
will succeed in generating
vital research data to combat
the pandemic. Talks on
collaborations with the University
of Cambridge are also in
progress to help bolster
Malaysia’s battle against
COVID-19.
BERITA SUNWAY | JUL— SEP 2020 | 11A
s retailers were forced to close their doors to contain the spread NAVIGATING E-COMMERCE WITH THE DIGITAL EXPERTS
of COVID-19, one of the biggest concerns, especially among non-
essential businesses, was how to compensate for in-store revenue While there is no cheat sheet for e-commerce success, a structured
loss. Companies with digital presence were able to capitalise on curriculum and mentorship from digital experts will go far in
business opportunities otherwise lost from having to steering a company in the right direction.
shut down their physical operations.
Helping Malaysian retail and SMEs kickstart
To drive consumer demand and assist their digital transformational journey
companies facing difficulties in IN CASE YOU MISSED IT during the COVID-19 economy
PIVOTING IN
adopting e-commerce during are Sunway iLabs and Sunway
the pandemic, the Malaysian University, which launched
government launched the the eCommerce Jumpstart
Penjana Short-Term Programme in April.
Recovery Plan, which
includes a RM700 The initiative, features a
COVID-19
million allocation for free four-week train-
grants and loans to ing programme to help
encourage local businesses get online,
firms to invest was held in partner-
in the digital ship with industry
transformation of leaders, government
their businesses. agencies and digital
JUMPSTART YOUR BUSINESS’
specialists.
Under Penjana,
the government Through virtual
will also provide lectures, talks and
ONLINE PRESENCE
RM140 million in workshops, the invit-
matching grants ed speakers shared
under the Malaysia about e-commerce
Digital Economy strategy, pragmatic
Corporation (MDEC) steps to getting busi-
for technological If there was any takeaway from the COVID-19 pandemic, it nesses online and digi-
training, seller would be how crucial it is for local businesses to employ a tal marketing.
subsidies and sales
assistance. brick-and-click strategy to survive ‘the new normal’
Among the speakers
were Sunway Group Chief
For the ‘Shop Malaysia Innovation Officer and
Online’ campaign, where Sunway iLabs Director
various e-commerce platforms We want to Matt Van Leeuwen,
will be given promotional codes Alibaba Group Vice-
and discount vouchers to incentivise
help businesses that
President Brian Wong,
Malaysians to shop online, the government are not online to get an Lazada Co-Founder
has allocated RM70 million, an amount that will online presence for their Hans-Peter Ressel,
be matched by the private sector. survival, and help them Fave Co-Founder Yeoh
emerge stronger. Chen Chow, AirAsia
As more companies have been allowed to operate under the OURSHOP CEO Lalitha
current RMCO, Malaysian businesses will do well to leverage Sivanaser, TheLorry Co-
the government’s incentives and invest in e-commerce Founder Nadhir Ashafiq,
to maximise their business potential, as Malaysians AVANA CEO Luqman Adris,
continue to stay home and practise social distancing Shopline Country Manager
where possible to curb COVID-19 infections. Eileen Feng, Commerce Asia Founder
Ganesh Kumar Bangah, Kumoten
CEO Isaac Leong, Red Dino Ventures
Founder Wong Kim Yoong, as well as
representatives from MDEC and Sunway
University respectively.
The programme culminated with a
Scan here for quiz challenge, where Choo Chia Poh,
more information a digital platform manager, won a
100% fee waiver worth RM12,500 for
the Alibaba Global eCommerce Talent
For more information on the Sunway (GET) Programme, which includes
iLabs Accelerator Programme, visit access to Alibaba’s global ecosystem
https://innovationlabs.sunway.edu.my/ and resources, as well as opportunity
accelerator/ to join the Sunway iLabs Accelerator
Programme.
12 | BERITA SUNWAY | JUL— SEP 2020IN CASE YOU MISSED IT
FIGHTING THE PANDEMIC WITH
INNOVATION
Sunway Installs Contactless COVID-19 Testing Pod to Protect Healthcare Workers
E
very month, Malaysia’s healthcare The first team led by Sunway iLabs director Matt
workers under the Health Ministry use 59 van Leeuwen put up a project management flow
million units of PPE in the fight against to work on a new prototype, while members
the COVID-19 virus, according to Malaysian of social enterprise EPIC Homes sourced for
health director-general Datuk Dr Noor Hisham materials and provided feedback to improve on
Abdullah. the original design.
While Malaysia is in a state of gradual recovery Meanwhile, the second team of doctors and
with a decline in new reported cases, COVID-19 biomedical engineers gave feedback on the
remains a threat and resurgence in cases may usability, airflow, pressure system and other As the booth is air-conditioned, medical officers
happen, as seen in countries such as Korea and key features to be included in the prototype. The can spend most of their entire shift inside,
Hong Kong. medical team then advised on the practicality of minimising the number of times they need
the booth when it came to using the right gloves, to enter and exit the booth. The air inside the
With severe and mounting disruption to the positioning of intercoms to communicate with booth is filtered thoroughly and under positive
global supply of PPE, healthcare workers face those outside the booth and the screening pressure, minimising the need for PPEs as well
the threat of being ill-equipped to care for workflow. as the healthcare worker’s need to put on and
COVID-19 patients.
remove the PPE — a process where infections
After three weeks, the first improved COVID-19 can potentially occur.
In response to this, SunMed collaborated with
testing pod was completed and is currently used
Sunway iLabs to build a contactless COVID-19
in a designated tent outside SunMed for active When in use, the gloves are cleaned with an
testing pod to enable healthcare workers to
testing. alcohol solution between patients and the
conduct testing for suspected patients in a
safer and efficient manner. Being contactless, front panel is wiped down with disinfectant
the testing pod also lessens PPE usage, as HOW DOES IT WORK? after contact. An acrylic tray, located at the
medical officers can stay within the booths for The booth was constructed for ease of front where samples and swabs are placed, is
longer periods of time during their shifts. movement, especially under restricted, high- removed between patients and immersed in
risk environments in hospitals. Powder-coated disinfectant to sanitise it further and to ensure
steel was used to construct the frame, and its all surfaces are kept as hygienic as possible.
COVID-19 TESTING POD: walls were formed with aluminium composite
A TEAM EFFORT panels coated with PVDF specialty polymer LIVING LAB TO BREED INNOVATION
As Malaysians rallied together to help produce coating that is easy to clean and more corrosion- This project bears testament to the innovative
PPEs for front liners, Macam Yes Studios prop resistant. Acrylic panels were used in the front, cross-collaboration between the different
builder Brian Lee and Vortex Media executive with laser-cut ports for gloves to attend to the components under Sunway City Kuala Lumpur,
director Kenneth Lim teamed up to produce patients. a living laboratory with a thriving ecosystem
makeshift pressure pods, inspired by a South to test and transform ideas into sustainable
Korean invention they had seen. To further curb infections, gloves, trays and solutions.
panels outside the booth are cleaned and
Their efforts caught the attention of Dr Wendy disinfected regularly. The brainchild of Sunway University, Sunway
Tay of SunMed, who grouped two teams of
Group and Sunway Ventures, Sunway iLabs is
doctors, biomedical engineers and innovators
a non-profit start-up incubator and accelerator
together to build an improved version of the pod
that offers students and entrepreneurs access
for the hospital.
to mentorship, market access and investments
they need to innovate and scale up their
business ideas.
Currently, Sunway iLabs’ ongoing programmes
include the FutureX Farm, an urban farm
innovation hub; the iLabs Accelerator for start-
ups, the Innovation Matching Fund launch for
Sunway Business Units; a Business Ideation
Generator programme and Make it Challenge
for students, as well as the launch of the first
42 KL campus in Malaysia that provides open-
to-all and tuition-free courses to train the best
developers in the world.
BERITA SUNWAY | JUL— SEP 2020 | 13Operating in the ‘new normal’
of the leisure, retail and hospitality
industries, Sunway has implemented
stringent hygiene and safety measures
across its premises to protect the safety and
security of Sunway employees, visitors, and the
community.
All Sunway premises, have put in place safety and
hygiene best practices and policies that are in line with
recommendations by the Ministry of Health and WHO.
SHOPPING WITH PEACE OF MIND
Under its “Your Safe Space, Our Safe Space” campaign, Sunway
Malls has enforced more than 82 safety measures of social
COVID-19 FEATURES distancing with regular checks, holistic education and training for
TRAVEL WITH
staff and tenants, periodic cleaning, enhanced screening and safety
checks across its seven malls.
CONFIDENCE
Sunway introduces enhanced hygiene and
Sanitiser stations have been installed throughout the malls while
frequent touchpoints – handrails, lift buttons and door handles
safety measures across leisure and hospitality – are sanitised every 45 minutes. Child-friendly amenities and
play areas are sanitised with Smartcoat nano-sized titanium
properties as top priority in the new normal dioxide sterilising solution. Friendly visual reminders
are placed throughout the malls while social distancing
officers and customer care ambassadors are tasked with
M
encouraging shoppers to practise good hygiene and
alaysia has eased restrictions for interstate social distancing in the malls.
travel to boost domestic tourism and
accelerate economic activity during the RMCO,
much to the delight of wanderlust Malaysians who have
not travelled since the start of the MCO in March.
Datuk Seri Mustapa Mohamed, Minister in the Prime
Minister’s Department in charge of the economy, said
that while 90% of workers have returned to work,
real economic activity has yet to catch up. Citing a
Statistics Department study, he said retail sale
performance was only at 30% of pre-MCO levels,
while only 15.6% of hotel rooms were occupied.
“There is still a lack of confidence among
people to go out, which in turn leads to a lack
of consumer spending. Without household
spending, the government’s stimulus
packages will fall flat on its face as one of the
desired outcomes of these stimulus packages
is to help businesses pick up. So as far as we
can, let us spend and help keep businesses
afloat,” said Mustapa in a June 29 op-ed article
in The Star.
14 | BERITA SUNWAY | JUL— SEP 2020FUN IN THE SUN
As of July 1, theme parks and water-based parks across Malaysia
will reopen under the new normal of strict hygiene SOPs and social
distancing.
Sunway Theme Parks has ramped up precautionary measures to
combat COVID-19, requiring employees to fill in the health and travel SAFE, LUXURIOUS STAYS AT SUNWAY
self-declaration form, have their temperatures taken as well as
wearing face masks at all times. Whether it is a staycation or a corporate event, Malaysians can breathe
easy at Sunway Hotels & Resorts, as all hotels have implemented the
Spanning 35 hectares with over 90 attractions, Sunway Lagoon will ‘Sunway Safe Stay’ programme to prevent the spread of COVID-19.
only allow in 50% of its total visitor capacity to ensure adherence to
social distancing. This includes 30 safety and hygiene measures focused on enhanced hotel
cleaning practices, social interactions, and workplace protocols.
To minimise physical contact, visitors are encouraged to purchase
theme park tickets online and fill in digital self-declaration forms Hotel employees are required to don protective masks while staff handling
before entering the park. Hand sanitisers are available around luggage and food preparation wear gloves for additional protection. Social
the parks, particularly at animal feeding areas at Sunway distancing is observed throughout hotel premises, with floor demarcation
Lagoon Wildlife Park and Lost World of Tambun Petting at queueing areas – front desk, concierge, F&B outlets, cashier counters
Zoo. Consistent water testing is carried out periodically to and guest elevators – and furniture in public areas rearranged further apart to
ensure safe water quality at the waterpark attractions. maintain social distancing.
Social distancing demarcation remind visitors to Public areas, especially high-touch points and guests’ vehicles are cleaned at
maintain their physical distance at all queuing more frequent intervals using medical-grade disinfectants. Contactless
areas, food outlets and seating areas. For handheld thermometers are used to screen guests’ at all hotel
hygiene purposes, touchpoints are sanitised entrances, from the main lobby to F&B outlets and meeting
every two hours and rides are sanitised venues. Clear partitions are placed at the front desk for
after every use. additional protection while guests’ luggage is sanitised
during check-in.
Each guest room is thoroughly sanitised, after
which a notification is placed at the room door to
indicate cleaning is complete. Guest room key
cards are disinfected before and after use.
For their own protection, guests can also opt
out of the daily housekeeping service if they
wish to keep hotel staff out of their rooms
throughout their entire stay.
Visual reminders are placed throughout
the hotel and in guest rooms, with
detailed instructions on how to safely
wear, handle and dispose of face masks.
BERITA SUNWAY | JUL— SEP 2020 | 15COVID-19 FEATURES
SPREAD
COMPASSION
NOT FEAR
The world would be a better place if everyone shows more compassion and kindness to help ease the devastating
effects of the COVID-19 crisis
A
lot has transpired since This may manifest in many ways: In solidarity and support of our own Chairman’s Office Ong Pang Yen,
the turn of the decade – from as simple as adhering to people who are adversely affected on the importance of showing
the world is working hard social distancing, to not lying by the crisis and the MCO, Sunway compassion during a pandemic.
to contain a pandemic without a about overseas travels, hoarding Group staff, in collaboration with
vaccine in place yet, the global supplies when panic buying, as all Jeffrey Cheah Foundation have During the MCO, Sunway Clio
economy is on the brink of a these actions may determine life set up the #SunwayforGood Fund Hotel, Sunway Pyramid Hotel,
recession and unemployment is or death. to aid our healthcare colleagues Sunway Velocity Hotel and Sunway
steadily on the rise, claiming tens and those in essential and critical Hotel Seberang Jaya have been
of millions of jobs globally. These Now is not the time to preserve or services, as well as the most utilised as quarantine centres
are indeed unnerving times. reestablish the status quo – it is vulnerable communities, the B40 for Malaysians who had recently
about protecting human lives. in the vicinity of Sunway townships returned from overseas.
Though hope is in short supply nationwide.
these days, compassion should BE COMPASSIONATE, “We are thankful for all 5,000
never be. Now more than SETTING AN EXAMPLE Sunway employees who continued
ever, everyone should practice
ALWAYS working despite the potential
Some corners of society have “Cometh the hour, cometh the
compassion, big or small. man”, were the words of Winston risks,” said Ong.
taken advantage of this unsettling
environment to go on the offense, Churchill and they embody his
The crisis is a painful realisation leadership during World War II. LOOK BEYOND SELF
spreading fake news, prejudice
and a reminder for governments It simply means when faced with During these times of stress
and racism on social media. From
around the world to rebuild great need, a true leader will rise and uncertainty, one way to
reprimanding overseas students
countries in a more compassionate to the occasion. stay optimistic and positive is to
or workers for returning home,
and humane manner. practice more compassion and
to racially attacking Chinese
citizens for supposed ignorance on That “hour” has returned in the gratitude.
LIFE IS VALUABLE hygiene, and many more. form of the COVID-19 outbreak.
It always takes a disaster for Leaders not only have to choose Have more compassion and always
people to realise the sanctity Others have risen above the the right path, they are also placed keep in mind that someone out
and frailty of life. This has in turn negativity by stepping up relief with the monumental burden of there has it worse than your
transformed into greater concern efforts for the most vulnerable. reassuring and guiding the public current situation. You may be on
for the most vulnerable in society, Our brave Malaysians on the front to follow government decisions the verge of getting a pay cut, but
a better appreciation of loved ones lines work tirelessly round the with compassion. a breadwinner just lost a secure
and an opening of our hearts to be clock to ensure communities are 9-5 job. You may grumble at the
more compassionate to those who safe. Companies, organisations How leaders respond to disasters long queues at the supermarket,
are vastly different from us. and individuals have channelled plays a key role in gaining public but somebody does not even have
millions to the COVID-19 fund, a trust and cooperation. “There enough income to buy necessities.
We have reached a crossroads special government fund which must be a fine balance between
where we must decide to take will give financial aid to those fear and compassion, and we Simply put, everyone is affected
the high road and be guided by directly affected by the pandemic. must lean heavily towards the by the crisis in their own different
our moral compass and ethics. latter. Celebrate compassion, ways, and a little perspective and
not submit to fear,” said Sunway compassion would only be good
Group Executive Director of and healthy in the long run.
16 | BERITA SUNWAY | JUL— SEP 2020You can also read
