Sustainability at TUI Group - SwitchMedConect Barcelona, 30th October 2015

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Sustainability at TUI Group - SwitchMedConect Barcelona, 30th October 2015
Sustainability at TUI Group

SwitchMedConect
Barcelona, 30th October 2015
Sustainability at TUI Group - SwitchMedConect Barcelona, 30th October 2015
The world’s number tourism business at a glance
                            Global Company – domiciled in   77,000 colleagues
                            Germany                         in 130 countries

                                                            More than 30 million customers from
                            Revenues of                     31 source markets travelling
                            €18.7 billion*                  to 180 destinations

                                                            Over 300 hotels
                            Underlying EBITA                with 210,000 beds
                            €869 million*

                                                            around 140 aircraft
                            A FTSE 100
                            business
                                                            13 cruise ships

                            Market capitalisation
                                                            About 1,800 retail shops in
                            €10 billion**
                                                            Europe
*Based on numbers from FY 2013/14
** As of 13 May 2015

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Sustainability at TUI Group - SwitchMedConect Barcelona, 30th October 2015
It is about embedding sustainability into the way we do business…

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Sustainability at TUI Group - SwitchMedConect Barcelona, 30th October 2015
Only by helping to make the world a better place can holidays keep
getting better - it really is that simple.

We will work tirelessly to create experiences that are more
responsible and more enjoyable, one holiday at a time.

By stepping lightly and reducing the impact of holidays on the
environment;

By making a positive difference for people and communities;

We will lead the way in pioneering sustainable tourism so that travel
and sustainability become inseparable.

That’s what we mean when we say
Better Holidays, Better World.
Sustainability at TUI Group - SwitchMedConect Barcelona, 30th October 2015
It’s a bold ambition, but we think we’ve got the scale,
        the passion, and the people to make it happen.
                                     xxxxxx
      We want to lead the way, and show how holidays
         can have positive outcomes for everyone.
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Better Holidays, Better World strategic framework

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We will operate Europe’s most       We will deliver 10 million             We will invest €10m per year
carbon efficient airlines and       greener and fairer holidays a          by 2020 to enhance the
reduce the carbon intensity of      year by 2020, enabling more            positive impacts of tourism,
our operations by 10% by 2020       local people to share in the           creating the TUI Care
                                    benefits of tourism                    Foundation to support this
Drive environmental improvements                                           7.   We will innovate for a more
across our…                        4.   All hotels in our tourism               sustainable future for tourism
                                        business portfolio to subscribe
1.       Airline operations             to sustainability certifications   8.   We will invest in youth, tourism
                                   5.   Our hotels and concept                  skills and education
2.       Cruise operations              partner hotels to showcase
                                        world class sustainability         9.   We will collaborate with
                                        standards                               destinations on the sustainable
3.       Ground operations                                                      management of tourism
                                   6.   Help colleagues and
                                        customers to create positive
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                                        change
Ambitions and commitments we’ll achieve by 2020

             We will operate Europe’s most     1. We will drive environmental improvements across our
                                               aviation operations
             carbon-efficient airlines and
                                               2. We will drive environmental improvements across our
             reduce the carbon intensity of    cruise operations
             our operations by 10% by 2020     3. We will drive environmental improvements across our
                                               ground operations

                                               4. We will work with hotel suppliers to increase their
             We will deliver 10 million        positive impact on the local community and to
             greener and fairer holidays per   protect the environment
             year by 2020, enabling more       5. We will showcase world-class sustainability
             local people to share in the      standards across our own TUI hotels and concept
                                               partner hotels
             benefits of tourism
                                               6. We will help customers and colleagues to create
                                               positive change

                                               7. We will innovate for a more sustainable future for
             We will invest €10 million        tourism, and share our findings with the industry
             per year by 2020 to enhance       8. We will invest in youth, tourism skills and education to
             the positive impacts of           create employment opportunities in our source markets and
             tourism, creating the TUI Care    destinations
             Foundation to support this        9. We will collaborate with destinations on the sustainable
             work                              management of tourism

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Better Holidays, Better World - animation

     https://www.youtube.com/watch?v=-eYRMZRXOVE&feature=youtu.be

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…maximising our positive impact and minimising the negative…

                                     •     We measured and monetised the
                                           economic, tax, environmental and social
                                           impact of 60,000 TUI Group customers
                                           to Cyprus

                                     •     Outcome: overwhelmingly positive
                                           economic benefit - €84 per guest per
                                           night - driven largely by employment.

                                     •     Opportunity for TUI to improve impact
                                           by increasing training & work
                                           experience, and local procurement, and
                                           reducing CO2.

                                         Watch the TIMM video:
                                         https://www.youtube.com/watch?v=fUBQor_8LQ4

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Supporting destination projects

                         Turkey                                         Jamaica
                         Building links                                 Increasing tourist
                         between farmers                                footfall and spend
                         and hotels                                     outside hotels

                         Cape Verde                                     Mexico
                         Destination council,                           Supporting
                         craft and excursion                            communities to sell
                         programmes                                     products to hotels

     Plus many other initiatives that support communities and reduce environmental impacts

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