Sustainability at TUI Group - SwitchMedConect Barcelona, 30th October 2015
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The world’s number tourism business at a glance
Global Company – domiciled in 77,000 colleagues
Germany in 130 countries
More than 30 million customers from
Revenues of 31 source markets travelling
€18.7 billion* to 180 destinations
Over 300 hotels
Underlying EBITA with 210,000 beds
€869 million*
around 140 aircraft
A FTSE 100
business
13 cruise ships
Market capitalisation
About 1,800 retail shops in
€10 billion**
Europe
*Based on numbers from FY 2013/14
** As of 13 May 2015
2Only by helping to make the world a better place can holidays keep getting better - it really is that simple. We will work tirelessly to create experiences that are more responsible and more enjoyable, one holiday at a time. By stepping lightly and reducing the impact of holidays on the environment; By making a positive difference for people and communities; We will lead the way in pioneering sustainable tourism so that travel and sustainability become inseparable. That’s what we mean when we say Better Holidays, Better World.
It’s a bold ambition, but we think we’ve got the scale,
the passion, and the people to make it happen.
xxxxxx
We want to lead the way, and show how holidays
can have positive outcomes for everyone.
5Better Holidays, Better World strategic framework 6
We will operate Europe’s most We will deliver 10 million We will invest €10m per year
carbon efficient airlines and greener and fairer holidays a by 2020 to enhance the
reduce the carbon intensity of year by 2020, enabling more positive impacts of tourism,
our operations by 10% by 2020 local people to share in the creating the TUI Care
benefits of tourism Foundation to support this
Drive environmental improvements 7. We will innovate for a more
across our… 4. All hotels in our tourism sustainable future for tourism
business portfolio to subscribe
1. Airline operations to sustainability certifications 8. We will invest in youth, tourism
5. Our hotels and concept skills and education
2. Cruise operations partner hotels to showcase
world class sustainability 9. We will collaborate with
standards destinations on the sustainable
3. Ground operations management of tourism
6. Help colleagues and
customers to create positive
7
changeAmbitions and commitments we’ll achieve by 2020
We will operate Europe’s most 1. We will drive environmental improvements across our
aviation operations
carbon-efficient airlines and
2. We will drive environmental improvements across our
reduce the carbon intensity of cruise operations
our operations by 10% by 2020 3. We will drive environmental improvements across our
ground operations
4. We will work with hotel suppliers to increase their
We will deliver 10 million positive impact on the local community and to
greener and fairer holidays per protect the environment
year by 2020, enabling more 5. We will showcase world-class sustainability
local people to share in the standards across our own TUI hotels and concept
partner hotels
benefits of tourism
6. We will help customers and colleagues to create
positive change
7. We will innovate for a more sustainable future for
We will invest €10 million tourism, and share our findings with the industry
per year by 2020 to enhance 8. We will invest in youth, tourism skills and education to
the positive impacts of create employment opportunities in our source markets and
tourism, creating the TUI Care destinations
Foundation to support this 9. We will collaborate with destinations on the sustainable
work management of tourism
8Better Holidays, Better World - animation
https://www.youtube.com/watch?v=-eYRMZRXOVE&feature=youtu.be
9…maximising our positive impact and minimising the negative…
• We measured and monetised the
economic, tax, environmental and social
impact of 60,000 TUI Group customers
to Cyprus
• Outcome: overwhelmingly positive
economic benefit - €84 per guest per
night - driven largely by employment.
• Opportunity for TUI to improve impact
by increasing training & work
experience, and local procurement, and
reducing CO2.
Watch the TIMM video:
https://www.youtube.com/watch?v=fUBQor_8LQ4
10Supporting destination projects
Turkey Jamaica
Building links Increasing tourist
between farmers footfall and spend
and hotels outside hotels
Cape Verde Mexico
Destination council, Supporting
craft and excursion communities to sell
programmes products to hotels
Plus many other initiatives that support communities and reduce environmental impacts
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