The Port Kembla Ski Club Pty Ltd Illabunda Lodge COVID-19 Management Plan - Version 4.2 - 20 June 2021
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
The Port Kembla Ski Club Pty Ltd
Illabunda Lodge
COVID-19 Management Plan
Version 4.2 – 20 June 2021
Page 1 of 77
Table of Contents
1. Review schedule ............................................................................................................ 5
2. Reference Documents ................................................................................................... 6
3. Aim of the Plan .............................................................................................................. 6
4. Background.................................................................................................................... 6
4.1 The COVID-19 Pandemic ............................................................................................... 6
4.2 Impact on Club activities ............................................................................................... 7
5. COVID-19 – Historical and Current Committee decisions ............................................. 8
5.1 Historical Board Decisions .................................................................................................. 8
5.2 Winter 2021................................................................................................................... 8
5.3 Booking Applications ..................................................................................................... 9
5.3 Club events .................................................................................................................... 9
5.4 Financial considerations ................................................................................................ 9
6. Caretaker Mode – Winter Season ................................................................................. 9
6.1 Visitors to the Lodge in Caretaker Mode ...................................................................... 9
7. Opening of Illabunda – Winter Season ....................................................................... 11
7.1 Booking conditions ...................................................................................................... 11
7.2 Arrivals/Departures ..................................................................................................... 13
7.2.1 Check in with NSW Services App ................................................................................... 14
7.3 Visitors ......................................................................................................................... 14
7.4 Lodge Operations ........................................................................................................ 15
8. Opening of Illabunda – Summer Season ..................................................................... 16
8.1 Booking Conditions ..................................................................................................... 16
8.2 Arrivals/Departures ..................................................................................................... 19
8.2.1 Check in with NSW Services App ................................................................................... 19
8.2.2 COVID-19 Briefing.......................................................................................................... 19
8.3 Visitors ......................................................................................................................... 19
8.4 Summer Lodge Operations ......................................................................................... 21
9. Preventing a COVID-19 Incident .................................................................................. 21
9.1 Bathrooms (Main) ....................................................................................................... 22
Page 2 of 77
9.2 Bedrooms .................................................................................................................... 24
9.3 Corridors ...................................................................................................................... 26
9.4 Dining Room ................................................................................................................ 27
9.5 Drying room................................................................................................................. 30
9.6 Kitchen (and Pantry).................................................................................................... 31
9.7 Landings and staircases ............................................................................................... 31
9.8 Laundry ........................................................................................................................ 32
9.9 Lounge Room .............................................................................................................. 34
9.10 Rumpus Room ............................................................................................................. 35
9.11 Services Room ............................................................................................................. 36
9.12 Spa/Sauna Area ........................................................................................................... 37
9.13 Ski Workshop............................................................................................................... 39
9.14 Summer Entry.............................................................................................................. 40
9.15 Void ............................................................................................................................. 41
9.16 Winter Entry ................................................................................................................ 41
9.17 Workshop .................................................................................................................... 42
9.18 Wood Room ................................................................................................................ 43
9.19 Illabunda ...................................................................................................................... 43
9.20 Changeovers ................................................................................................................ 44
9.20.1 Changeovers in Winter ..................................................................................... 44
9.20.2 Changeovers in Summer................................................................................ 44
9.21 Meals (not applicable in Summer) .............................................................................. 45
10. Responding to a COVID-19 incident involving people at Illabunda or people who
have recently been at Illabunda................................................................................................. 46
10.1 Emergency Kit.............................................................................................................. 46
10.1.1 Documents: ................................................................................................... 46
10.1.2 Stock and Equipment: ................................................................................... 46
10.2 A person (other than the managers/caretakers) at Illabunda develops and reports
COVID-19 symptoms (Scenario 1) .......................................................................................... 46
10.3 A manager/caretaker develops and reports COVID-19 symptoms (Scenario 2) ........ 48
10.4 A person who has been at Illabunda during the previous two weeks reports
exhibiting symptoms of COVID-19 and/or being positive COVID-19 (Scenario 3)................. 50
Page 3 of 77
11. Recovering from a COVID-19 incident involving people at Illabunda or people who
have recently been at Illabunda................................................................................................. 50
12. Training ........................................................................................................................ 50
12.1 Board/Committee Members ...................................................................................... 51
12.2 Lodge Managers/Caretakers ...................................................................................... 51
13. Possible future amendments ...................................................................................... 51
14. Communications ......................................................................................................... 51
Attachment A – Hygiene and Cleaning Guidelines .................................................................... 52
Attachment B – Incident Response Plan .................................................................................... 54
Attachment C – Incident Recovery Plan .................................................................................... 60
Attachment D – Release of Liability and Waiver of Rights ........................................................ 61
Attachment E – Visitor Declaration ........................................................................................... 62
Attachment F – Key Contact List ................................................................................................ 63
Attachment G – Event Log ......................................................................................................... 64
Attachment H – Daily Morning Temperature and Symptom Record Log ................................. 65
Attachment I – Lodge Captain COVID Safe Briefing – Winter Operations................................. 66
Attachment J – WHO Operational Considerations for COVID-19 Management in the
Accommodation Sector ............................................................................................................. 68
Attachment K – Lodge Captain COVID Safe Briefing – Summer Operations ............................. 76
Page 4 of 77
1. Review schedule
In order to preserve the formatting and hyperlinking in this document, amendments must
only be made to this document using Microsoft Word and to the master Microsoft Word file
of the current version of this document.
Review Version Author/Co-ordinator Comments
date
17/05/2020 V1.1 Ben Salon Initial Draft
01/06/2020 V1.2 Robert McCulloch Revised initial Draft
08/06/2020 V1.3 Ben Salon Post review and comment by Emma Clark
and Clay Podger
25/06/2020 V1.4 Ben Salon Pre-operational updates
28/06/2020 V1.5 Ben Salon Post pre-operational review and comment
by Emma Clark and Clay Podger
29/06/2020 V1.6 Ben Salon Post review by Bob McCulloch and Simon
Smart
30/06/2020 V1.7 Ben Salon Post final pre-operational review by Emma
Clark, Bob McCulloch, Simon Smart and
Rory Taylor
01/07/2020 V1.8 Ben Salon Post pre-operational review by the Board
02/07/2020 V1.9 Ben Salon Following Public Health (COVID-19
Restrictions on Gathering and Movement)
Order (No 4) 2020 coming into force
03/07/2020 V1.10 Ben Salon Update to declaration on hotspots
30/07/2020 V2.1 Ben Salon Update with post operational
amendments
05/10/2020 V3.0 Robert McCulloch Added “Summer” plan
25/10/2020 V3.1 Ben Salon Developed Summer plan
20/12/2020 V3.2 Ben Salon Finalise Summer Plan and general update
to base and reference documents
16/05/2021 V4.0 Ben Salon / Simon Smart / Pre-winter 2021 update
Robert McCulloch
29/05/2021 V4.1 Ben Salon Minor Corrections and adjustments
20 June 2021 V4.2 Ben Salon Minor Corrections
Page 5 of 77
2. Reference Documents
The information and documents used in the preparation of this plan include the
following:
a) COVID-19 Workplace Checklist, prepared by Worksafe Australia.
b) How to clean and disinfect your workplace, prepared by Worksafe Australia.
c) Operational considerations for COVID-19 management in the accommodation
sector – interim guidance, prepared by the World Health Organisation, 25
August 2020.
d) COVID-19 Safety Plan for Caravan Parks and Campgrounds, prepared by the NSW
Government, dated 30 May 2020.
e) COVID-19 Safety Plan for Restaurants and cafes, prepared by the NSW
Government, dated 2 June 2020.
f) COVID-19 Safety Plan for Accommodation, prepared by the NSW
Governments, dated 29 March 2021.
g) Coronavirus Disease 2019 (COVID-19) CDNA National Guidelines for Public Health
Units, version 4.3, dated 4 March 2021.
h) NSW Health advice on symptoms and testing.
i) Centre for Disease Control USA ‘Science Brief: SARS-CoV-2 and Surface (Fomite)
Transmission for Indoor Community Environments’, dated 5 April 2021.
3. Aim of the Plan
To allow operation of The Port Kembla Ski Club Pty Ltd (Club) Illabunda Lodge (Illabunda) to
the maximum extent allowable by government regulations and community expectations
during the declared human biosecurity emergency arising from the COVID-19 pandemic and
afterwards as necessary.
Policies and decisions about club activities and lodge availability will be balanced against the
need for the safety of members, guests, visitors and staff. The health and wellbeing of all
our members, guests, visitors and staff is paramount and, as such, they are all required to
comply with all relevant directions and conditions in this Plan. The Plan will also seek to
protect the financial viability of the Club.
This Plan has been developed as a living document and will be amended as conditions and
regulations change.
4. Background
4.1 The COVID-19 Pandemic
COVID-19 is a disease caused by a new strain of coronavirus. ‘CO’ stands for corona, ‘VI’ for
virus, and ‘D’ for disease. Formerly, this disease was referred to as ‘2019 novel coronavirus’
or ‘2019-nCoV.’ The COVID-19 virus is a new virus linked to the same family of viruses as
Severe Acute Respiratory Syndrome (SARS) and some types of common cold.
Page 6 of 77
The COVID-19 pandemic has caused significant disruption to all normal activities within
Australia and around the world.
COVID-19 is a potentially fatal condition and is also highly contagious. A number of cases of
individuals with COVID-19 have been confirmed in NSW, as well as other Australian
jurisdictions, including by means of community transmission.
During the Human Biosecurity Emergency arising from the COVID-19 pandemic, the
Federal and NSW governments have made legally enforceable measures to mitigate the
risk arising from COVID-19.
For example, on 31 March 2020, the NSW government issued the Public Health (COVID-19
Restrictions on Gathering and Movement) Order 2020. That Order was subsequently
amended on 4 April 2020, 1 May 2020 and 9 May 2020. On 15 May 2020, the Public Health
(COVID-19 Restrictions on Gathering and Movement) Order (No 2) 2020 came into force.
Since that time, existing Orders have either been amended or replaced on some 65
occasions. The COVID-19 regulatory environment with regard to gatherings and
movement remains unstable requiring close monitoring by the Board.
At the time of writing this updated, the Public Health (COVID-19 Gathering Restrictions)
Order 2021 given on 29 March 2021 and as amended on 30 March 2021, 9 April 2021 and
3 May 2021 is in force.
These orders detail legally enforceable directions and restrictions on gatherings and
movement. A plain English interpretation on what the Order allows can be found here (
https://preview.nsw.gov.au/COVID-19/what-you-can-and-cant-do-under-rules).
It is an offence not to comply with such directions under the orders which can result in fines
of up to $11,000, imprisonment for up to six months, or both and additional penalties for
each day an offence continues.
The Board has and will be following the recommendations and directions of the
Commonwealth Government, NSW State Government and respective Government
Departments i.e. Dept of Health, NSW National Parks Service, etc.
Within the Kosciuszko National Park (KNP) each lessee and licensee is obligated under the
NSW Public Health Orders to ensure that aspects of the COVID-19 restrictions are adhered
to on its premises.
The Board will also be monitoring Perisher Resort’s plans and decisions on opening the ski
resort in 2021 although it is acknowledged that the operation of the resort is not necessarily
determinative of member’s interests on coming to Illabunda.
While this Plan’s focus is on COVID-19, it is also relevant to other infectious diseases,
pandemics, or other emergency situations.
4.2 Impact on Club activities
The Governmental regulations and restrictions and pragmatic requirements the result of the
Human Biosecurity Emergency arising from the COVID-19 pandemic have and will have a
significant impact on the Club’s activities, particularly the availability of our Perisher lodge
Page 7 of 77(‘Illabunda’) for use. This will have a financial impact on the Club.
5. COVID-19 – Historical and Current Committee decisions
5.1 Historical Board Decisions
Winter 2020
Based on the current and expected NSW Government regulations at the time, the Board
decided in April 2020 that Illabunda would not open for winter operations as usual on
the NSW June Long Weekend in 2020. The decision was also taken to close Illabunda for
use over the remaining part of the 2019-2020 summer season.
To ensure the lodge was protected during the winter from a reasonable risk of damage
including from frozen pipes, snow damage, fire and internal flood etc., the Board decided to
engage a caretaker. The live-in caretaker undertakes several tasks including clearing
balconies and entrances from snow, checking waterflow and other vulnerable systems,
general upkeep and maintenance to effectively ensure that no damage occurs to the lodge
through the winter season. It is expected the caretaker will be in the lodge from the NSW
June Long Weekend through to any lodge opening or the NSW October long weekend,
whichever comes first (‘Caretaker Mode’). Our winter 2020 managers took up the role of
Caretaker / Alternate Caretaker.
The Board continued to monitor the conditions and circumstances related to the
Human Biosecurity Emergency arising from the COVID-19 pandemic and the
information being released on operations of Perisher Resort.
On 15 June 2020, the board was of the view that Illabunda could re-open as
permitted and possible under the relevant Government regulations and restrictions,
could be made safe and was economic and manageable to do so. Accordingly, on 15
June 2020 the Board resolved to open Illabunda under this COVID-19 Safe
Operations Plan with a reduced capacity of 10.
It was anticipated that some of the restrictions in place at the time would continue
into the foreseeable future, i.e. social distancing, restrictions on group numbers,
personal hygiene routines, etc. For this reason, members and guests were required
to comply with all relevant government regulations and restrictions in place at the
time along with additional booking conditions and requirements for staying at
Illabunda.
Summer 2020/21
Following a successful and safe Winter 2020 operations largely in accordance with
this plan, the Board resolved on 14 December 2020 to open Illabunda for the
Summer 2020/21 season under a summer specific COVID-19 Safe Operations Plan.
5.2 Winter 2021
On 12 April 2021 and in the context of the COVID-19 circumstances and regulations that
existed at the time, the Board resolved to initially open Illabunda at full capacity for Winter
2021 under a revised COVID-19 plan that maintained heightened cleaning and hygiene
regimes and social distancing protocols to manage COVID-19 risk but that also allowed
increased occupancy.
Page 8 of 77Conditions and circumstances related to the Human Biosecurity Emergency arising from the
COVID-19 pandemic and the operations of Perisher Resort will be closely monitored and
considered and the Board will review its position as necessary based on safety, management,
and financial considerations.
5.3 Booking Applications
The Club is accepting booking applications for winter 2021.
5.3 Club events
The Board has decided to resume race training for both junior and senior racers.
At the time of drafting this version of the COVID-19 plan, no decision has been made
between the relevant clubs on the running of events such as the Brian Donegan
Memorial Interclub Races. This is in part due to no decision having been made by the
Perisher Resort on the availability of race services.
The Perisher Cup has been announced as running in Winter 2021.
5.4 Financial considerations
The Club enters the 2021 year in a strong financial situation. We have sufficient cash
reserves to sustain the Club through 2021. It is noted that these financial reserves have
been eroded by COVID-19 reduced lodge occupancy in winter 2020.
Should the Club need to reduce the occupation capacity of Illabunda during Winter 2021
due to a change in COVID-19 circumstances, then a per night levy will need to be imposed
on the remaining bookings to assist in preserving the Club’s financial position. In Winter
2020 when the lodge operated with a capacity of 10, that levy was $10/bed/night. It is
likely if a per night levy is required in Winter 2021 that it will be more than $10/bed/night
to more adequately cover operational costs. Winter normally accounts for about 82% of
our annual revenue.
The Board is minimising discretional and non-essential expenditure to protect the Club’s
present cash savings. There are several fixed expenses such as: service contract fees,
electricity, insurance, leases, municipal service charges etc that will need to be paid.
Whether there will be any possible government relief packages that could be used, will be
investigated, monitored and pursued.
6. Caretaker Mode – Winter Season
6.1 Visitors to the Lodge in Caretaker Mode
No visitors are allowed at Illabunda while it is closed and/or in Caretaker Mode without
prior express written authorisation given by the Club President or other person authorised
by the Club such as the booking officer or a Lodge Manager/Caretaker.
A person may be authorised to visit Illabunda while it is closed and/or in Caretaker Mode for
purposes such as undertaking necessary maintenance of Illabunda, for reviewing and
considering the operations of the Lodge, or to collect personal equipment or belongings
Page 9 of 77being stored at Illabunda.
A person who wishes to visit Illabunda while it is closed and/or in Caretaker Mode must:
a) Seek advance prior approval from the Club President or Booking Officer for the visit
and not present at Illabunda until that approval has been received;
b) Sign the Club’s release of liability and waiver of rights found at Attachment D;
c) Declare in writing in the form at Attachment E that:
i. If they have contracted COVID-19 in the past that they have completed the
required quarantine period and have medical certification that they have
returned a negative COVID test since;
ii. They are not unwell or have any symptoms of a respiratory illness, including
COVID-19 symptoms such as fever, coughing, a sore throat and unexplained
shortness of breath;
iii. They have not knowingly been in close contact with a confirmed COVID-19
case in the two (2) weeks prior to the visit;
iv. They have not returned from overseas in the last two (2) weeks;
v. They have not knowingly been in close contact with someone who has
returned from overseas in the last two (2) weeks;
vi. Agree to notify the Club President or Booking Officer if they subsequently
exhibit COVID-19 symptoms within two weeks of the last day they were at
Illabunda and to get tested for COVID-19 in the shortest possible timeframe
and notify the Club President or Booking Officer of the result of that test upon
receipt of the result; and
d) Where the visitor is an external tradesperson or the like entering for the purposes of
undertaking necessary maintenance, provide the Club with a copy of their COVID-19
Safe Operations Plan in advance of the visit.
For the purposes of the above, ‘close contact’ has been defined by the Government as:
• face-to-face contact in any setting with a confirmed or probable case, for greater
than 15 minutes cumulative over the course of a week, in the period extending from
48 hours before onset of symptoms in the confirmed or probable case, or
• sharing of a closed space with a confirmed or probable case for a prolonged period
(e.g. more than 2 hours) in the period extending from 48 hours before onset of
symptoms in the confirmed or probable case.1
The Club and Managers/Caretakers are to be advised on the proposed day, time and
duration of the visit so that COVID-19 safety arrangements may be made in advance for the
visit.
The names and contact details of any visitor to Illabunda while closed and/or in Caretaker
Mode must be recorded in a register kept by the Club. This register may be needed for
notification purposes in the event of a confirmed or suspected positive COVID-19 case that
involves or may involve the person/s who visited Illabunda.
1
https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/how-to-protect-
yourself-and-others-from-coronavirus-covid-19/quarantine-for-coronavirus-covid-19#what-is-a-close-contact
Page 10 of 77If unannounced visitors wish to enter or do enter Illabunda, then a Lodge
Manager/Caretaker, upon becoming aware, must notify the Club President or other person
authorised by the Club such as the booking officer notifying the same of the unannounced
visitation and where possible, the name of the visitor/s, and their times of arrival and
departure so these can be entered into the register of visitations being kept by the Club and
any other COVID-19 safety arrangements and actions can be taken as a result of the visit.
7. Opening of Illabunda – Winter Season
As detailed above, on 12 April 2021 the Board resolved to re-open Illabunda for Winter
2021 under this COVID-19 Safe Operations Plan, initially at full capacity of 20 (plus 2
managers) with no restriction on booking groups.
7.1 Booking conditions
Based on the current government regulations and advice, the following booking conditions
apply:
a) People staying or visiting Illabunda are expected to take responsibility for assessing
their own risk of acquiring COVID-19 and decide whether it is appropriate, given
their own personal circumstances, that they visit Illabunda. The Club notes the
Australian Government Health advice that "Aboriginal and Torres Strait Islander
people 50 years and older with one or more chronic medical conditions, people 65
years and older with chronic medical conditions, people 70 years and older, people
with compromised immune systems are, or are more likely to be, at higher risk of
serious illness if they get the virus ." (see https://www.health.gov.au/news/health-
alerts/novel-coronavirus-2019-ncov-health-alert/what-you-need-to-know-about-
coronavirus-covid-19#who-is-most-at-risk);
b) A person cannot stay at or visit Illabunda unless they have signed the Club’s release
of liability and waiver or rights (including on behalf of any minors or other
dependents in their care) (Attachment D) for any and all COVID-19 related costs,
including but not limited to healthcare related costs and loss of income, that a
member and guest may incur as a result of staying at Illabunda. The release of
liability and waiver of rights is to be emailed to the booking officer at
bookings@illabunda.com at the time making the booking application. Please be
aware that if you have not signed the waiver/release and emailed it to the booking
officer you will not be permitted to enter Illabunda. Members and guests should
ensure that they have appropriate insurances in place to cover any such costs,
including but not limited to private health insurance that covers COVID-19 treatment
and travel insurance;
c) A person cannot stay at or visit Illabunda unless they have declared in writing
(including on behalf of any minors or other dependants in their care) in the form at
Attachment E within the 24hours prior to arrival at Illabunda and provided the
same to the Booking Officer by email at booking@illabunda.com.au that:
i. If they have contracted COVID-19 in the past that they have completed
the required quarantine period and have medical certification that
Page 11 of 77they have returned a negative COVID test since;
ii. They are not unwell or have any symptoms of a respiratory illness,
including COVID-19 symptoms such as fever, coughing, a sore throat
and unexplained shortness of breath;
iii. They have not knowingly been in close contact with a confirmed
COVID-19 case in the two (2) weeks prior to the visit;
iv. They have not returned from overseas, other than from an Australian
or NSW declared Safe Travel Zone, in the last two (2) weeks ;
v. They have not knowingly been in contact with someone who has
returned from overseas in the last two (2) weeks, other than people
who have returned from an Australian or NSW declared Safe Travel
Zone;
vi. Agree to notify the Club by email at covid@illabunda.com.au if they
subsequently exhibit COVID-19 symptoms within two weeks of the last
day they were at Illabunda and to get tested for COVID-19 in the
shortest possible timeframe and notify the Club President or Booking
Officer of the result of that test upon receipt of the result.
d) Please be aware that if you have not made the declaration within the 24hrs prior
to arrival at the lodge and emailed it to the Booking Officer you will not be
permitted to enter Illabunda.
e) A member or guest may not stay or visit Illabunda if they have contracted COVID-
19 but have not completed the required quarantine period and are not medically
certified as being able to safely visit Illabunda.
f) If a member or guest has COVID-19 or is unwell with any symptoms of a
respiratory illness, including COVID-19 symptoms such as fever, coughing, a sore
throat, and shortness of breath, or have been in close contact with a confirmed
COVID-19 case in the two (2) weeks prior to their booking they will not be able to
stay or visit the lodge and their booking must be cancelled.
If you can provide a medical certificate specifically covering the period of your
confirmed booking that details you have COVID-19 or symptoms of a respiratory
illness, including COVID-19 symptoms or a statutory declaration that you have
knowingly been in close contact with a confirmed COVID-19 case then a full refund
for your cancelled booking will be provided. In all other circumstances the usual
cancellation policy applies.
g) People staying at or visiting Illabunda will be required to comply with all applicable
COVID-19 governmental regulations or restrictions or advice at the time of their
stay, including but not limited to, social distance requirements (presently 1.5m
and/or 1 person per 2m2), gathering number restrictions, hand and sneeze/cough
hygiene requirements and cleaning and disinfecting requirements.
h) People staying at or visiting Illabunda are required to comply with any lawful
direction given by the Club on practices, processes, or safeguards to be taken while
in or at Illabunda including but not limited to:
i. Those set out in this COVID-19 Safe Operations Plan;
ii. Use the QR code to check in on arrival at Illabunda;
Page 12 of 77iii. There will be no lunch provided on the day of arrival;
iv. Hygiene and cleaning guidelines are provided at Attachment A; and
v. Members or guests must use their assigned bedroom and cannot use any
other bedroom without the express written approval of the Booking Officer;
i) All members and guests are required to follow any Club directions during any
COVID-19 incidents. This may include compulsory short-term self-isolation at
Illabunda during a possible COVID-19 incident.
j) Members and guests may not use Illabunda to self-quarantine for COVID-19 or
other medical conditions such as seasonal flu or any other infectious disease on
their own volition at any time. This will only be permissible under Committee
direction during a COVID-19 incident.
k) Members and guests will be required to comply with Board or Health authority
directions, especially a direction to stay within or leave Illabunda. If a change in
COVID-19 circumstances require it, all or some bookings at Illabunda may be
cancelled and Illabunda may be closed. Such directions and cancellations may
occur at short notice.
l) All bookings must include details of all members and guests staying at Illabunda.
No last-minute booking arrivals are allowed unless approved by the Club President
or other person authorised by the Club such as the Booking Officer.
m) The member under who the booking is made is responsible for ensuring that the
Illabunda Covid-19 Safe Operations Plan is followed by them and their guests. Any
bookings made for guests who will not be accompanied by the member during
their stay at Illabunda must be specifically approved by the Club President or other
person authorised by the Club, such as the booking officer, to assign responsibility
to a person who will ensure that this Illabunda Covid19 Safe Operations Plan is
followed by the people included in the booking.
n) People who are not in frequent physical contact with each other will not be
permitted to share a bedroom.
o) The kitchen is strictly off limits to Members and guests staying at Illabunda. The
dining, lounge, rumpus, bathroom, and other common areas will be subject to
strict capacity controls which must be followed.
p) It is a condition of entry to Illabunda for any person that they must notify the Club
President or Booking Officer if they subsequently exhibit COVID-19 symptoms
within two weeks of the last day they were at Illabunda and to get tested for
COVID-19 in the shortest possible timeframe and notify the Club President or
Booking Officer of the result of that test upon receipt of the result.
The Club’s on-line booking system will be modified so that acceptance of all additional
booking conditions will be required before the final processing of a booking.
7.2 Arrivals/Departures
Normal arrival and departure requirements will be the initial position in Winter 2021
except for the following:
• There will be no lunch provided on day of arrival to assist with maintaining social
distancing within Illabunda, especially in the dining room.
• Lodge captain (or other available member or guest) is to provide COVID-19
Page 13 of 77procedure briefing as set out in briefing outline at Attachment I in addition to
normal briefing. COVID-19 briefing outline to be sent to Lodge Captain in advance of
stay.
7.2.1 Check in with NSW Services App
To help you with contactless customer record keeping, we will use a unique NSW
Government created QR code for members and guests to scan when they visit Illabunda.
Members and Guests will need to have the Service NSW app installed on their mobile to
record their visit.
The QR Code Check-in makes the check-in seamless by sending accurate customer
information directly to Service NSW. This means the data does not have to be stored by the
business and it is readily available for NSW Health to access if it becomes necessary.
Each member and guest will check in using the QR code on the door when they arrive at
Illabunda on the first day of their booking. The smartphone reads the code, and one of two
things will happen:
• the user will be asked to download the Service NSW app
• if the user already has the app, they will be taken to the check-in.
The member or guest will then complete the details for people being checked in on their
behalf.
Use of the NSW Services QR Code Check-In does not replace the requirement to complete
the physical guest register of your stay. The Physical Guest Register is located on the
mantle in the lounge room.
7.3 Visitors
Visitors (being those not being booked in to stay at Illabunda at the time of the visit or
immediately before or after the proposed visit) are discouraged from attending Illabunda
during Winter 2021.
Any visitors may only enter Illabunda after receiving prior express written authorisation
given by the Club President or other person authorised by the Club such as the booking
officer or a Lodge Manager/Caretaker.
A person may be authorised to visit a re-opened Illabunda for purposes such as undertaking
necessary maintenance of Illabunda, for reviewing and considering the operations of the
Lodge, or to collect personal equipment or belongings being stored at Illabunda (if not
staying at Illabunda immediately before or after the visit – in which case authorisation is not
required).
A person who wishes to visit Illabunda when they are not currently staying at the lodge
(or booked to stay at the lodge immediately before or after the proposed visit) must:
a) Seek advance prior approval from the Club President or Booking Officer for the visit
and not present at Illabunda until that approval has been received;
b) Sign the Club’s release of liability and waiver of rights found at Attachment D;
c) Declare in writing in the form at Attachment E that:
Page 14 of 77i. If they have contracted COVID-19 in the past that they have completed
the required quarantine period and have medical certification that
they have returned a negative COVID test since;
ii. They are not unwell or have any symptoms of a respiratory illness,
including COVID-19 symptoms such as fever, coughing, a sore throat
and unexplained shortness of breath;
iii. They have not knowingly been in close contact with a confirmed
COVID-19 case in the two (2) weeks prior to the visit;
iv. They have not returned from overseas, other than from an Australian
or NSW declared Safe Travel Zone, in the last two (2) weeks ;
v. They have not knowingly been in contact with someone who has
returned from overseas in the last two (2) weeks, other than people
who have returned from an Australian or NSW declared Safe Travel
Zone;
vi. Agree to notify the Club by email at covid@illabunda.com.au if they
subsequently exhibit COVID-19 symptoms within two weeks of the last
day they were at Illabunda and to get tested for COVID-19 in the
shortest possible timeframe and notify the Club President or Booking
Officer of the result of that test upon receipt of the result.
d) Where the visitor is an external tradesperson or the like, provide the Club with a
copy of their COVID-19 Safe Operations Plan in advance of the visit.
For the purposes of the above, ‘close contact’ is currently defined by the Government as:
• face-to-face contact in any setting with a confirmed or probable case, for greater
than 15 minutes cumulative over the course of a week, in the period extending from
48 hours before onset of symptoms in the confirmed or probable case, or
• sharing of a closed space with a confirmed or probable case for a prolonged period
(e.g. more than 2 hours) in the period extending from 48 hours before onset of
symptoms in the confirmed or probable case.2
If unannounced visitors wish to enter or do enter Illabunda, then a Lodge
Manager/Caretaker, upon becoming aware, must notify the Club President or other person
authorised by the Club such as the booking officer notifying the same of the unannounced
visitation and where possible, the name of the visitor/s, and their times of arrival and
departure so these can be entered into the register of visitations being kept by the Club and
any other COVID-19 safety arrangements and actions can be taken as a result of the visit.
If a visitor is approved access then they must comply with Section 7.2.1 – Use the QR Code.
7.4 Lodge Operations
Modifications to the usual winter operations of Illabunda are required and this will include
2
https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/how-to-protect-
yourself-and-others-from-coronavirus-covid-19/quarantine-for-coronavirus-covid-19#what-is-a-close-contact
Page 15 of 77having protocols in place for:
a) Preventing COVID-19 transmission at Illabunda;
b) Responding to a COVID-19 incident involving a people at Illabunda or people who
have recently been at Illabunda;
c) Recovering from a COVID-19 incident involving a people at Illabunda or people who
have recently been at Illabunda.
Protocols, procedures, practices and actions for each of these phases will be detailed below.
8. Opening of Illabunda – Summer Season
As detailed above, on 14 December 2020 the Board resolved to open Illabunda for the
2020/21 summer season under this COVID-19 Safe Operations Plan, initially with a reduced
capacity of 10 people who are in frequent physical contact with each other or are a family
group. Larger and/or multiple booking groups may be permitted on request depending on
the current COVID-19 circumstances and Public Health Orders that are in place at the time.
8.1 Booking Conditions
Based on the current government regulations and advice, the following supplementary
booking conditions apply in addition to the standard booking conditions:
1. People staying or visiting a Club lodge are expected to take responsibility for assessing
their own risk of acquiring COVID-19 and decide whether it is appropriate, given their
own personal circumstances, that they visit Illabunda. See here for further
information https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-
ncov-health-alert/what-you-need-to-know-about-coronavirus-covid-19#who-is-most-at-
risk;
2. A person cannot stay at or visit Illabunda unless they have signed the Club’s release of
liability and waiver of rights (including on behalf of any minors or other dependents in
their care) for any and all COVID-19 related costs, including but not limited to healthcare
related costs and loss of income, that a member and guest may incur as a result of
staying at Illabunda. The release of liability and waiver of rights is to be emailed to the
booking officer at bookings@illabunda.com at the time making the booking application.
Please be aware that any if you have not signed the waiver/release and emailed it to
the booking officer you will not be permitted to enter Illabunda. Members and guests
should ensure that they have appropriate insurances in place to cover any such costs,
including but not limited to private health insurance that covers COVID-19 treatment
and travel insurance;
3. A person cannot stay at or visit Illabunda unless they have declared in writing (including
on behalf of any minors or other dependants in their care) in the approved form within
the 24hours prior to arrival at Illabunda and provided the same to the Booking Officer by
email at booking@illabunda.com.au that:
a) If they have contracted COVID-19 in the past that they have completed the required
quarantine period and have medical certification that they have returned a negative
COVID test since;
b) They are not unwell or have any symptoms of a respiratory illness, including COVID-
19 symptoms such as fever, coughing, a sore throat and unexplained shortness of
Page 16 of 77breath;
c) They have not knowingly been in close contact with a confirmed COVID-19 case in
the two (2) weeks prior to the visit;
d) They have not returned from overseas in the last two (2) weeks;
e) They have not knowingly been in close contact with someone who has returned from
overseas in the last two (2) weeks; and
f) Agree to notify the Club by email at covid@illabunda.com.au if they subsequently
exhibit COVID-19 symptoms within two weeks of the last day they were at Illabunda
and to get tested for COVID-19 in the shortest possible timeframe and notify the
Club President or Booking Officer of the result of that test upon receipt of the result.
Please be aware that if you have not made the declaration within the 24hrs prior to arrival
at the lodge and emailed it to the Booking Officer you will not be permitted to enter
Illabunda.
4. A member or guest may not stay or visit Illabunda if they have contracted COVID-19 and
have not completed the required quarantine period and medically certified as being able
to safely visit Illabunda.
5. If a member or guest has COVID-19 or is unwell with any symptoms of a respiratory
illness, including COVID-19 symptoms such as fever, coughing, a sore throat and
shortness of breath, or have been in close contact with a confirmed COVID-19 case in the
two (2) weeks prior to their booking they will not be able to stay or visit the lodge and
their booking must be cancelled.
If you can provide a medical certificate specifically covering the period of your confirmed
booking that details you have COVID-19 or symptoms of a respiratory illness, including
COVID-19 symptoms or a statutory declaration that you have knowingly been in close
contact with a confirmed COVID-19 case then a full refund for your cancelled booking
will be provided. In all other circumstances the usual cancellation policy applies.
6. People staying at or visiting Illabunda will be required to comply with all applicable
COVID-19 governmental regulations or restrictions or advice, including but not limited
to, social distance requirements (presently 1.5m and/or 1 person per 2m2), gathering
number restrictions, hand and sneeze/cough hygiene requirements and cleaning and
disinfecting requirements.
7. Each booking will be subject to a $150 sanitisation fee for the sanitisation of Illabunda
between booking groups.
8. People staying at or visiting Illabunda are required to comply with any lawful direction
given by the Club on practices, processes or safeguards to be taken while in or at
Illabunda including but not limited to:
a) Those set out in the Illabunda COVID-19 Safe Operations Plan;
b) The following departure and arrival rules;
• Incoming guests are not to enter Illabunda at all before 10am on the
day of their arrival. It is important to adhere to this entry time to
allow for the proper sanitising of Illabunda between booking groups;
Page 17 of 77• All outgoing guests must vacate Illabunda by 3pm on the day of their
departure. It is important to adhere to this departure time to allow for
sanitising Illabunda; and
• Illabunda must be thoroughly cleaned and tidied by the people staying
at Illabunda immediately prior to their 3pm departure with a
particular focus on the kitchen, dining room, lounge room, rumpus
room, bathrooms, bedrooms that have been used during the stay and
areas of frequent contact surfaces such as door handles and banisters.
It is important to adhere to this requirement so that Illabunda can be
properly sanitised before the next booking group arrives. The
cleanliness of Illabunda will be assessed by the sanitisation
contractors and if Illabunda further cleaning prior to sanitising, the
departing group will be liable to pay a cleaning fee of $50/hr for this
cleaning work; and
c) Hygiene and cleaning guidelines.
9. All members and guests are required to obey any Club directions during any COVID-19
incidents. This may include compulsory short-term self-isolation at Illabunda during a
possible COVID-19 incident.
10. Members and guests may not use a lodge to self-quarantine for COVID-19 or other
medical conditions such as seasonal flu or any other infectious disease on their own
volition at any time. This will only be permissible under Committee direction during a
COVID-19 incident.
11. Members and guests will be required to comply with Board or Health authority
directions, especially a direction to stay within or leave the lodge.
12. All bookings must include details of all members and guests staying at a lodge. No last-
minute booking arrivals are allowed unless approved by the Club President or other
person authorised by the Club such as the Booking Officer.
13. The member under who the booking is made is responsible for ensuring that this Plan is
followed by them and their guests. Any bookings made for guests who will not be
accompanied by the member during their stay at Illabunda must be specifically approved
by the by the Club President or other person authorised by the Club such as the booking
officer to assign responsibility to a person who will ensure that this Plan is followed by
the people the subject of the booking who will be staying at Illabunda.
14. People who are not in frequent physical contact with each other will not be permitted to
share a bedroom.
15. The kitchen, dining, lounge, rumpus, bathroom and other common areas will be subject
to strict usage controls which must be followed.
16. It is a condition of entry to Illabunda for any person that they must notify the Club
President or Booking Officer if they subsequently exhibit COVID-19 symptoms within two
weeks of the last day they were at Illabunda and to get tested for COVID in the shortest
possible timeframe and notify the Club President or Booking Officer of the result of that
test upon receipt of the result.
Page 18 of 778.2 Arrivals/Departures
Subject to the other requirements of this plan, members and guests are able to enter
Illabunda from 10am on the first day of their booking, and are required to leave
Illabunda by 3pm on the last day of their booking.
A minimum of 72hrs is required between bookings to enable Illabunda to be sanitised
appropriately between departures and arrivals. Shorter changeover times may be
considered on booking application and will largely be dependent on the availability of
our sanitisation contractors.
8.2.1 Check in with NSW Services App
To help you with contactless customer record keeping, we will use a unique NSW
Government created QR code for members and guests to scan when they visit Illabunda.
Members and Guests will need to have the Service NSW app installed on their mobile to
record their visit.
The QR Code Check-in makes the check-in seamless by sending accurate customer
information directly to Service NSW. This means the data does not have to be stored by the
business and it is readily available for NSW Health to access if it becomes necessary.
Each member and guest will check in using the QR code on the door when they arrive at
Illabunda on the first day of their booking. The smartphone reads the code and one of two
things will happen:
• the user will be asked to download the Service NSW app
• if the user already have the app they will be taken to the check-in
The member or guest will then complete the details for people being checked in on their
behalf.
Use of the NSW Services QR Code Check-In does not replace the requirement to complete
the physical guest register of your stay. The Physical Guest Register is located on the
mantle in the lounge room.
8.2.2 COVID-19 Briefing
The Lodge captain (or other available member or guest) is to provide COVID-19 procedure
briefing as set out in briefing outline at Attachment K in addition to normal briefing. COVID-
19 briefing outline to be sent to Lodge Captain in advance of stay.
All incoming members and guests are to be emailed these changeover requirements ahead
of stay.
8.3 Visitors
No visitors (ie – people who do not have a booking to stay at Illabunda) are allowed at
Illabunda during summer 2020/21 without prior express written authorisation given by
the Club President or other person authorised by the Club such as the booking officer.
A person may be authorised to visit Illabunda for purposes such as undertaking necessary
maintenance of the Illabunda, for reviewing and considering the operations of the Lodge,
or to collect personal equipment or belongings being stored at Illabunda.
Page 19 of 77A person who wishes to visit Illabunda when they are not currently staying at the lodge
must:
a) Seek advance prior approval from the Club President or Booking Officer for the visit
and not present at Illabunda until that approval has been received;
b) Sign the Club’s release of liability and waiver of rights found at Attachment D;
c) Declare in writing in the form at Attachment E that:
i. If they have contracted COVID-19 in the past that they have completed the
required quarantine period and have medical certification that they have
returned a negative COVID test since;
ii. They are not unwell or have any symptoms of a respiratory illness, including
COVID-19 symptoms such as fever, coughing, a sore throat and unexplained
shortness of breath;
iii. They have not knowingly been in close contact with a confirmed COVID-19
case in the two (2) weeks prior to the visit;
iv. They have not returned from overseas in the last two (2) weeks;
v. They have not knowingly been in close contact with someone who has
returned from overseas in the last two (2) weeks;
vi. Agree to notify the Club President or Booking Officer if they subsequently
exhibit COVID-19 symptoms within two weeks of the last day they were at
Illabunda and to get tested for COVID-19 in the shortest possible timeframe
and notify the Club President or Booking Officer of the result of that test
upon receipt of the result; and
d) Where the visitor is an external tradesperson or the like, provide the Club with a
copy of their COVID-19 Safe Operations Plan in advance of the visit.
For the purposes of the above, ‘close contact’ is currently defined by the Government as:
• face-to-face contact in any setting with a confirmed or probable case, for greater
than 15 minutes cumulative over the course of a week, in the period extending from
48 hours before onset of symptoms in the confirmed or probable case, or
• sharing of a closed space with a confirmed or probable case for a prolonged period
(e.g. more than 2 hours) in the period extending from 48 hours before onset of
symptoms in the confirmed or probable case. 3
The Club President or other person authorised by the Club such as the booking officer is to
be advised on the proposed day, time and duration of the visit so that COVID-19 safety
arrangements may be made in advance for the visit.
The names and contact details of any visitor to Illabunda must be recorded in a register
kept by the Club. This register may be needed for notification purposes in the event of a
confirmed or suspected positive COVID-19 case that involves or may involve the person/s
who visited Illabunda.
3
https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/how-to-protect-
yourself-and-others-from-coronavirus-covid-19/quarantine-for-coronavirus-covid-19#what-is-a-close-contact
Page 20 of 77If unannounced visitors wish to enter or do enter Illabunda, then the Lodge Captain or
other booking leader, upon becoming aware, must notify the Club President or other
person authorised by the Club such as the booking officer notifying the same of the
unannounced visitation and where possible, the name of the visitor/s, and their times of
arrival and departure so these can be entered into the register of visitations being kept by
the Club and any other COVID-19 safety arrangements and actions can be taken as a result
of the visit.
8.4 Summer Lodge Operations
The lodge is self-catered during Summer Operations with guests providing their own linen.
Guests will be charged a “sanitisation fee” on top of the bed/night/person rate to enable the
lodge to be professionally sanitised by contractors between guests.
It is important that Illabunda is left clean and tidy at the end of each booking so Illabunda
may be sanitised between booking groups. Accordingly, Illabunda must be thoroughly
cleaned and tidied by the people staying at Illabunda immediately prior to their 3pm
departure with a particular focus on the kitchen, dining room, lounge room, rumpus room,
bathrooms, bedrooms that have been used during the stay and areas of frequent contact
surfaces such as door handles and banisters.
The cleanliness of Illabunda will be assessed by the sanitisation contractors and if Illabunda
further cleaning prior to sanitising, the departing group will be liable to pay a cleaning fee of
$50/hr for this cleaning work
9. Preventing a COVID-19 Incident
COVID-19 is transmitted through direct contact with respiratory droplets of an infected
person (generated through coughing and sneezing). Individuals can also be infected from
and touching surfaces contaminated with the virus and touching their face (e.g., eyes, nose,
mouth). The COVID-19 virus may survive on surfaces for several hours, but simple
disinfectants can kill it.
Good hygiene (both personal hygiene and built environment hygiene) together with social
distancing are key mechanisms for preventing any transmission of COVID-19 at a re-opened
Illabunda.
Hazards, risks and preventative measures for each indoor and outdoor space at Illabunda as
a whole and will be analysed and assessed below. The scales used in this analysis are as
follows:
• Likelihood of transmission has been assessed on a scale of:
o Certain to occur—expected to occur in most circumstances.
o Very likely—will probably occur in most circumstances.
o Possible—might occur.
o Unlikely—could happen at some time.
o Rare—may happen only in exceptional circumstances.
• Risk has been assessed on a scale of:
o High.
o Medium.
Page 21 of 77You can also read
