THE RITZ-CARLTON YACHT COLLECTION - HOSTING MEETING AND INCENTIVE GROUPS AUGUST 2019 - The Ritz-Carlton Yacht ...
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HOSTING MEETING AND INCENTIVE GROUPS
WITH
THE RITZ-CARLTON
YACHT COLLECTION
AUGUST 2019
MEET OUR SALES TEAM
DOUGLAS PROTHERO ANGELA COMPOSTO
CEO SVP, Sales & Marketing
+1 305.458.2646 +1 954.850.5827
douglas.prothero@ritz- angela.composto@ritz-
carltonyachtcollection.com carltonyachtcollection.com
TOMÁS BACA-CRUZ SAUL FONSECA ANDREA BRENES
Inside Sales Specialist Director, Sales Operations Specialist
+1 786.204.1115 +1 786.423.2086 +1 786.358.6835
tomas.bacacruz@ritz- saul.fonseca@ritz- andrea.brenes@ritz-
carltonyachtcollection.com carltonyachtcollection.com carltonyachtcollection.com
DAVID FREDERICKS LUIS RODRIGUEZ
Director, Business Development MICE Specialist
+1 954.998.8481 +1 305.988.1593
david.fredericks@ritz- luis.rodriguez@ritz-
carltonyachtcollection.com carltonyachtcollection.com
2
YA C H T S P E C I F I C AT I O N S
624 26,500 149 298 246 1 to 1.21
FEET TONS SUITES GUESTS CREW RATIO
(190 METERS) CREW:GUEST
THE RITZ-CARLTON CONFIDENTIAL & PROPRIETARY INFORMATION | 3
BRAND
VA L U E
AWARD-WINNING LUXURY
HOTEL BRAND
STRONG BRAND
RECOGNITION
HOSPITALITY AT A GOLD
STANDARD
LEGENDARY LEVEL OF
PERSONALIZED SERVICE “The Ritz-Carlton inspires life’s most meaningful journeys.”
THE EXPERIENCE
Designed to combine the lifestyle of the luxury resorts of The Ritz-Carlton and the casual freedom of a yachting
vacation, The Ritz-Carlton Yacht Collection will offer itineraries at a relaxed pace and introduce guests to the local
cultures of each destination through curated, immersive experiences ashore.
ALL-SUITE MULTIPLE DINING
PERSONALIZED SERVICE ACCOMMODATIONS, ALL EXPERIENCES, 24HR IN-
ALL-INCLUSIVE VALUE
OF THE RITZ-CARLTON® WITH PRIVATE TERRACE SUITE DINING, PLUS
SPECIALTY DINING
VARIETY OF SOCIAL RELAXED YACHTING CURATED, IMMERSIVE
UNIQUE MARINA-STYLE
SPACES FOR PACE, OVERNIGHTS & DESTINATION
PLATFORM, DIRECT
RECEPTIONS & DAYTIME PORTS OF EXPERIENCES
ACCESS TO WATER
ENTERTAINMENT CALL ASHORE
5
S E RV I C E
LEGENDARY SERVICE
PROVIDED BY THE LADIES
AND GENTLEMEN OF THE
RITZ-CARLTON
ALMOST ONE CREW MEMBER
FOR EVERY GUEST
WARM, SINCERE,
PERSONALIZED,
ANTICIPATORY
ALL-
INCLUSIVE
VA L U E
LUXURY ALL SUITE
ACCOMMODATIONS
MULTIPLE DINING EXPERIENCES,
24HR IN-SUITE DINING, PLUS
SPECIALTY DINING*
BEVERAGES IN-SUITE AND
THROUGHOUT THE YACHT
ONBOARD ACTIVITIES &
ENTERTAINMENT
ONBOARD GRATUITIES
WI-FI
*additional fee, reservations required
DINING
MISTRAL
TALAAT NAM
THE POOL HOUSE
MAIN DINING EXPERIENCE
THE BAR
THE LIVING ROOM
THE MARINA TERRACE
S.E.A. – SPECIALTY
RESTAURANT DESIGNED BY
SVEN ELVERFELD*
DINING PRIVÉE*
PLUS AL FRESCO DINING
OPTIONS AND 24-HR IN-SUITE
DINING
*additional fee, reservations required
D I N I N G E X P E R I E N C E AT A G L A N C E
OPEN SEATING MISTRAL TALAAT NAM THE POOL HOUSE MAIN DINING
Included
LIGHT BITES THE BAR THE LIVING ROOM THE MARINA TERRACE
Included
SPECIALTY* S.E.A. DINING PRIVÉE OTHER 24-HR IN-SUITE DINING
*additional fee, reservations Included
required
9
MISTRAL
TALAAT NAM
THE POOL HOUSE
S.E.A.
MAIN DINING EXPERIENCE
THE LIVING ROOM
THE MARINA TERRACE
THE OWNER’S SUITE
ALL SUITES
149 SUITES, ALL WITH PRIVATE
TERRACE
HIGHEST PERCENTAGE OF
LARGER SUITES IN LUXURY
CRUISING
TWO OWNER’S SUITES WITH
PRIVATE WHIRLPOOL
LOFTS AND COMBINABLE
SUITES; FLEXIBLE
CONFIGURATION
SUPERIOR GUEST AMENITIESTHE OWNER’S SUITE
1098 SQ FT/102 SQ M
PLUS TERRACE 592 SQ FT/55 SQ MTHE VIEW SUITE
SUITES 732-733
571 SQ FT/53 SQ M
PLUS TERRACE 86 SQ FT/8 SQ M
SUITES 734-735
624 SQ FT/58 SQ M
PLUS TERRACE 97 SQ FT/9 SQ MTHE VIEW SUITE
THE LOFT SUITE
700 SQ FT/65 SQ M
PLUS TERRACE 76 SQ FT/7 SQ M
THE RITZ-CARLTON CONFIDENTIAL & PROPRIETARY INFORMATION | 21THE LOFT SUITE THE RITZ-CARLTON CONFIDENTIAL & PROPRIETARY INFORMATION | 22
THE GRAND SUITE
635 SQ FT/59 SQ M
PLUS TERRACE 108 SQ FT/10 SQ MTHE SIGNATURE SUITE
474 SQ FT/44 SQ M
PLUS TERRACE 101 SQ FT/9 SQ M
THE RITZ-CARLTON CONFIDENTIAL & PROPRIETARY INFORMATION | 24THE TERRACE SUITE
312 SQ FT/29 SQ M
PLUS TERRACE 67 SQ FT/6 SQ MS U I T E A M E N I T I E S A N D F E AT U R E S
Wake up every morning relaxed and carefree, from one of our 149 expertly appointed suites.
Designed to combine the modern elegance of The Ritz-Carlton with the casual luxury of the world’s
most magnificent super yachts, our suites set a new standard for luxury travel.
SUITES FEATURE ESPRESSO
PRIVATE TERRACE DOUBLE VANITY MACHINE WITH 24-HOUR IN-SUITE COMPLIMENTARY
OVERLOOKING THE BATHROOMS COMPLIMENTARY DINING WIFI
OCEAN COFFEE AND TEAS
LUXURIOUS REFRIGERATOR COMPLIMENTARY ACCESS TO A
CUSTOM KING BED PROVISIONED TO BOTTLE OF INDIVIDUAL ROBE PERSONAL
SYSTEM AND GUESTS’ CHAMPAGNE UPON AND SLIPPERS CONCIERGE FOR
LINENS PREFERENCES ARRIVAL ALL SUITES
26MARINA
MARINA
MULTI-FUNCTIONAL
PLATFORM
OFFERS DIRECT ACCESS TO
THE WATER
WATERSPORTS DURING
PORT DAYS
IDEAL SPACE FOR OPEN-AIR
SOCIAL GATHERINGS AND
PRIVATE EVENTSTENDERS
THE POOL DECK
PUBLIC
S PA C E S
INTIMATE, RELAXED,
CASUALLY ELEGANT
ATMOSPHERE
INTUITIVE, RESIDENTIAL
FEEL
LOUNGE AND BAR OFFER A
VARIETY OF
ENTERTAINMENT
EXPERIENCES
ACTIVELY SOCIALIZE OR
ENJOY PRIVACY
PEACEFUL RETREAT BY
DAY, SOCIAL SCENE BY
NIGHTOBSERVATION TERRACE
OBSERVATION TERRACE
OBSERVATION TERRACE
OBSERVATION TERRACE
OBSERVATION LOUNGE
| 34THE HUMIDOR
35THE ARRIVAL AREA
THE LIVING ROOM
S PA & WELLNESS SPA DESIGNED AND OPERATED BY THE RITZ-CARLTON® INDOOR/OUTDOOR TREATMENT ROOMS RELAXATION AREAS STATE-OF-THE-ART FITNESS EQUIPMENT
THE RITZ-CARLTON SPA, RECEPTION
SPA TREATMENT ROOM
| 40SPA TERRACE
THE GYM
FITNESS STUDIO
| 43THE BEAUTY SALON CONFIDENTIAL & PROPRIETARY INFORMATION | 44
ITINERARIES
2 0 2 0 S E A S O N – YA C H T 1
2 0 2 1 S E A S O N – YA C H T 1 & YA C H T 2
PRIORITY ACCESS
PRIORITY ACCESS
DISCOVER OUR
RESERVATIONS OPEN
SEPTEMBER 30 2021 ITINERARIES
MICE PLANNERS WILL HAVE
FIRST ACCESS TO RESERVE
GROUPS FOR THE 2021
SEASON BEFORE SALES
OPEN TO THE PUBLIC
MOST VOYAGES 7-NIGHTS
ABILITY TO COMBINE BACK-
TO-BACK VOYAGES WITHOUT
REPEATING PORTS
EXTENDED MEDITERRANEAN
SEASON2 0 2 1 V O YA G E C A L E N D A R
ADRIATIC COAST | FRENCH RIVIERA | BALEARIC ISLANDS | LIGURIAN COAST
GREEK ISLES | CANADA & NEW ENGLAND | CARIBBEAN ISLANDSRELAXED
PA C E
MORE OVERNIGHTS IN
PORTS OF CALL
MOST VOYAGES RANGE
4-10 NIGHTS
ABILITY TO COMBINE
BACK-TO-BACK VOYAGES
WITHOUT REPEATING
PORTS
INTIMATE SIZE ALLOWS
ACCESS TO COVETED
YACHTING DESTINATIONSIMMERSIVE
EXPERIENCES
THE SHORE COLLECTION –
CRAFTED EXPERIENCES TO
SUIT VARIOUS INTERESTS &
ACTIVITY LEVELS
ICONIC SIGHTS
STIRRING THE SENSES
CULTURAL CONNECTIONS
ACTIVE EXPLORATIONS
EPICUREAN EXPERIENCES
CONCIERGE ASHORE FOR
BESPOKE ARRANGEMENTSBUYOUTS, MEETINGS & INCENTIVE GROUPS
B O O K I N G W I N D O W O V E RV I E W
FULL YACHT BUYOUT / CHARTER INCENTIVE GROUPS
§ A full yacht buyout / charter offers complete flexibility to § The inaugural 2020 season is close to reaching max
customize every detail, from the voyage itinerary to capacity for incentive group requests.
excursions ashore and flexible suites configurations. § The Ritz-Carlton Yacht Collection will accept incentive
§ The Ritz-Carlton Yacht Collection is accepting full yacht group requests once the 2021 season opens to the
buyout / charter requests where a minimum of 5-nights public.
is required. § Itineraries generally open for sale 18 months prior to the
§ Customizable itineraries available for 2021 and beyond. first sailing of that sail year.
§ The 2021 season becomes closed for charters once we § A minimum of 10 suites can be accommodated for a
open reservations to the public for individual bookings. smaller group or up to 30 suites can be accommodated
for a larger gathering.
§ A maximum of 30 suites per group ensures the comfort
and enjoyment of all guests on the yacht.
53F U L L YA C H T B U Y O U T S / C H A RT E R S / M E E T I N G S
WHY CHOOSE US?
§ Inclusive fare for ease of budgeting
§ Flexible, customizable itineraries, excursions and events
§ Sleek yachts with impressive modern design and interiors
§ Spacious, airy suites with endless views
§ Inherently secure, exclusive, distraction-free environment
§ Luxurious amenities and legendary personalized service
§ Dining options from casual al fresco venues to Michelin-
inspired cuisine
§ Multiple destinations while only unpacking once
CONSIDER OUR YACHTS FOR:
§ Employee and sales incentives
§ Meetings and conferences
§ Customer and client appreciation
CONTACT US TO CREATE YOUR
§ Special group events, celebrations and milestones
CUSTOM BUYOUT QUOTE
§ Accommodations for international sporting events,
festivals, etc.INCENTIVE GROUPS
§ Examples of incentive groups include company sponsored
SCHEDULE DEPOSIT % CANCELLATION %
events, meetings, or incentive trips, a group where one person
Upon execution 20% due --
pays, or a group that requires operational support.
365 days prior to up to 20% initial
20% due
embarkation date suite count
§ Rates are contracted and locked at signing.
270 days prior to up to 15% of current
20% due
embarkation date booked suites
§ Minimum of ten suites is required and a maximum of 30 suites 180 days prior to up to 10% of current
20% due
can be accommodated at double occupancy. embarkation date booked suites
120 days prior to up to 5% of current
20% due
embarkation date booked suites
§ For every ten suites confirmed, one complimentary tour
conductor suite is earned. Max of two suites can be earned.
§ Group value added amenities include:
§ $300 yacht credit per suite to use toward shore
excursions, specialty dining and more.
§ Choice of either one two-hour cocktail reception or
two one-hour cocktail receptions.
55V E N U E C A PA C I T Y
• Stand-up reception can be held for all
guests in the Observation Lounge or the
bow of the yacht.
• All guests can be seated for dining at
once in different venues; a dining event
for all guests can be arranged on land.
• Multifunction space has various seating
configurations for breakout sessions.
56A U D I O V I S U A L C A PA B I L I T I E S
VENUE AUDIO VIDEO LIGHTING OTHER
Ceiling speakers, microphones, subwoofers, Outdoor moving lights for iPad for control, DJ & Band
OBSERVATION LOUNGE / TERRACE Projector, motorized screen, laptop
amplifiers dance floor, floor uplights input box
Ceiling speakers, microphones, aerobics
SPA & FITNESS Aerobics TV -- --
subwoofer
MISTRAL Ceiling speakers, outdoor subwoofer Outdoor TV -- Band input panel
Ceiling speakers, microphones, outdoor
S.E.A. / TALAAT NAM -- -- --
subwoofer
RITZ-KIDS Ceiling speakers TV Display, HDMI input -- --
Exterior speakers, microphones, subwoofers, Moving lights, front light for
MAIN POOL DECK -- iPad for control
amplifiers band
THE POOL HOUSE Ceiling speakers, microphones -- Downlights iPad for control
MAIN DINING EXPERIENCE Ceiling speakers, microphones -- -- --
THE LIVING ROOM Ceiling speakers, microphones, subwoofer -- Downlights iPad for control
Cinema projector, 4K Blu-ray player,
Ceiling speakers, microphones, cinema
THE MEETING ROOMS wireless presentation solution, 80” - iPad for control
subwoofers, amplifier
interactive Digital Board
Ceiling speakers, microphones, subwoofers,
THE MARINA -- -- --
amplifiers
TV Display 55”, TV Display 42”, Blu-
THE OWNER’S SUITES Ceiling speakers, subwoofers, amplifiers -- --
ray player
• Full AV list available on request. Sound & Light Technician will be onboard for conference and event technical support.
57DINING HOURS
DINING VENUE TYPE BREAKFAST LUNCH DINNER
MISTRAL OPEN SEATING -- 11:30am – 2:30pm 5:00pm – 10:00pm
(In Port): 12:00pm – 2:00pm
TALAAT NAM OPEN SEATING -- 5:30pm – 10:00pm
(At Sea): 11:30am – 2:30pm
(Early Bird): 5:30am – 6:30am (In Port): 11:30am – 2:30pm (In Port): 5:00pm – 10:30pm
THE POOL HOUSE OPEN SEATING (In Port): 6:30am – 10:00am (At Sea): 11:30am – 2:00pm (At Sea): 5:30 – 10:00pm
(At Sea): 6:30am – 10:30am Snacks & Appetizers: 12:00pm-4:00pm Late Night Dining: 10:30pm – 1:00am
(In Port): 6:30am – 9:30am (In Port): 11:30am – 2:00pm
MAIN DINING OPEN SEATING 5:30 – 10:00pm
(At Sea): 7:00am – 10:30am (At Sea): 12:00pm – 2:30pm
S.E.A. SPECIALTY* -- Private Group Lunches only 5:30 – 10:30pm
(In Port): 11:30am – 2:00pm
DINING PRIVÉE SPECIALTY* -- 5:30 – 10:00pm
(At Sea): 12:00pm – 2:30pm
THE BAR LIGHT BITES -- -- 5:30pm – 11:00pm
THE LIVING ROOM LIGHT BITES Café: 6:00am-11:00pm Bar: 11:00am – 1:00am
THE MARINA TERRACE LIGHT BITES Light Bites (When at anchor): 12:00pm – 2:00pm, 6:00pm – 9:00pm Bar (When at anchor): 11:00am – 10:00pm
IN-SUITE DINING OTHER 24 Hours
*GROUP SPECIALTY DINING
• Groups of up to 28 attendees can privatize S.E.A. for a three course lunch inclusive of pre-selected fine wines and champagnes ($175 per person)
• Groups of up to 10 attendees can privatize Dining Privée for a culinary experience with pre-selected wines and champagnes ($1500 for the space)
• Both group specialty dining options require reservations in advance
58SUITE DIMENSIONS
SUITE SIZES TERRACE SIZES
SUITE TYPE NO.
FEET² | METER² FEET² | METER²
THE OWNER'S SUITE 2 1098 | 102 592 | 55
THE VIEW SUITE 4 571 – 624 | 53 - 58 86 – 97 | 8 - 9
THE LOFT SUITE 12 700 | 65 76 | 7
THE GRAND SUITE 14 635 | 59 108 | 10
THE SIGNATURE SUITE 11 474 | 44 101 | 9
THE SIGNATURE MID SUITE 16 474 | 44 101 | 9
THE TERRACE SUITE 30 312 | 29 67 | 6
THE TERRACE MID SUITE 60 312 | 29 67 | 6
149 Total
• Includes three ADA Suites (1 Signature, 2 Terrace)
• Innovative wall system allows suite layouts to be modified to suit the purpose of each voyage.
• Flexible configuration allows adjacent suites to expand into larger suites; which may appeal to MICE planners who seek to
provide similar accommodations for their top performers. Suite count can reduce down to 106 with wall openings.
59C O N N E C T I N G A N D C O N V E RT I B L E S U I T E S
Terrace-to-Grand
All suites are designed for two guests, but many can be
connected to satisfy the needs of families or to appeal to meeting
planners. An innovative system offers the flexibility to transform
connecting suites into larger spaces by removing a panel of the
wall.
All connecting suites will include:
• Expanded private terrace
• Two luxury custom king bed sleep systems
• Two in-suite safes
• Two double vanity bathrooms, each with a modern shower Terrace-to-Signature
system (convertible)
• Two digital flat screen televisions
Terrace-to-Terrace (convertible)
60C O N N E C T I N G A N D C O N V E RT I B L E S U I T E S
INNOVATIVE WALL SYSTEM CONNECTING SUITES
§ Flexible configuration options allow connecting suites § Of the 149 suites, the connecting suites total 43 single-suite
to expand to satisfy the needs of families to appeal to configurations. If all connecting suites are utilized as single-
meeting planners seeking to provide similar suite configurations, inventory reduces to 106 suites.
accommodations for their top performers § Select Terrace Suites (18 total) are convertible suites that can
§ The opening measures 7.2 feet wide by 7.2 feet high be configured as an extended living and dining area or remain
(2.2 meters wide by 2.2 meters high) a second bedroom when connected to the adjacent suite
§ 3 combinations of suites are available for connecting suites:
§ Terrace-to-Terrace: 24 total (12 Convertible)
§ Terrace-to-Signature: 7 total (3 Convertible)
§ Terrace-to-Grand: 12 total (3 Convertible)
61E N T E RTA I N M E N T & E N R I C H M E N T
• Led by the Entertainment & Enrichment Director, entertainment
staff will feature in-house quartet comprised of one pianist, one
vocalist, one guitarist and one drum/sax musician.
• Partnerships with the local arts and music communities, and
discussions led by renowned experts and lecturers.
• Activities program will feature elements such as classic movies,
themed dinners with curated entertainment and lectures, and a
Ritz-Kids® children’s program.
• Global network of world-renowned entertainers and enrichment
artists will join the yacht for specific sailings to suit the regions
being visited.
62RESERVATIONS MANAGEMENT
Guests can see all their past and future bookings and manage each individually.
Selecting an particular
reservation will open
the “Manage My
Reservation” screen.
Guests enter personal
travel details such as
passport, DOB, etcBelow itinerary, guests
can see the options to
book:
SHORE EXCURSIONS
DINING
SPAShore Excursions bookings page
Shore Excursions
bookings page. Same
functionality for Dining
and Spa.PRE-SAILING DOCUMENTS
PRE-SAILING DOCUMENTATION PACKAGE
This package is to be mailed 45 days prior to sailing date. One
package shipped per household with an email notification sent
as part of the customer journey process.
The package includes:
§ Personalized luggage stickers — 4 per guest. Guests are
to attached these stickers to each luggage piece in order
for stevedores to deliver to appropriate suite upon
embarkation.
§ Welcome letter with explanation of importance of stickers.
§ Black folio which houses the stickers and welcome letter.
§ Outer envelope for mailing / shipping.
70e D O C U M E N TAT I O N D E S I G N / C O N T E N T
eDOCUMENTATION BOOKLET
Personalized and customized — this booklet will
be sent as a hyperlink in the customer journey
process and will be available for mobile as well.
Customization includes:
§ Guest names
§ Voyage / Itinerary
10
9
§ Travel Agent / Direct Contact
8
7
6
5
4
3
§ Flight Details
734
732
730
728
726
724
722
720
718
716
714
712
710
708
706
704
702
736
737
731
729
727
725
723
721
719
717
715
713
709
707
705
703
701
711
YOUR SUITE HIGHLIGHTS THE SIGNATURE SUITE / 705
735
733
MR. WILLIAM SMITH
§ Suite Highlights / Amenities MRS. JANE SMITH
Designed for the comfort of luxury travelers and each with its own terrace,
ACCOMMODATIONS
BED & BATH
SERVICES AND AMENITIES
■ 24-hour in-suite dining
the yacht’s suite experience is unrivaled at sea. ■ Luxury custom king bed ■ Luxury bath amenities & individual
sleep system
robe and slippers
§ Shore Ex Bookings with MAGNIFICENT OCEAN VIEWS
■Private terrace overlooking
the ocean
DEDICATED PERSONAL
CONCIERGE
■ Dedicated Personal Concierge is
■
■
Double vanity bathroom
Modern, sleek bathtub with
separate shower
■
■
Complimentary WiFi
Choice of complimentary chilled
YOUR SPACIOUS SUITE
your single onboard touch point
■ Luxury bed and bath linens
bottle of Champagne or wine
upon arrival
option to book additional
to ensure a flawless, seamless
YACHTING ACCOMMODATIONS
■ Luxury custom king bed
journey from beginning to end created exclusively for
The Ritz-Carlton Yacht Collection
■ Espresso machine, with
ADVENTURE sleep system
■ 24-hour in-suite dining, espresso
machine, complimentary coffee SUITE FEATURES ■
complimentary coffee and teas
Digital flat screen smart television
■ Double vanity bathroom and teas, and a refrigerator ■ Private, spacious terrace
■ In-suite safe
PRE-SAIL provisioned to your preferences overlooking the ocean
§ Spa Appointments
■ Vanity mirror
GUIDE ■ Luxurious and modern living
AND and dining area
■ Hair dryer
PLANNER ■ Convertible sleep sofa
■ Hypoallergenic pillows,
upon request
SIZE
220v and 110v outlets, as well as
§ Dining Reservations
■
Suite: 474 SQ FT | 44 SQ M
USB charging capabilities
Terrace: 101 SQ FT | 9 SQ M
MR. WILLIAM SMITH
MRS. JANE SMITH
VALLETTA TO ATHENS
APRIL 26 – MAY 3, 2020
TO VIEW VIDEO AND ADDITIONAL IMAGES, CLICK HERE CLICK FOR DETAILS
12 13
71FOLLOW US!
@ritzcarltonyachtcollection @ritzcarltonyachtcollection @ritzcarltonyc The Ritz-Carlton Yacht Collection
72THANK YOU
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