THE SILK ROAD - golden eagle luxury trains
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golden eagle luxury trains
T HE SI LK ROA D
92 To book please call Luxury Trains on 0333 405 0192
golden eagle
RAIL CRUISING BY PRIVATE TRAIN
Rail cruising is a fantastic way to absorb the rich culture
and cinematic landscape of the country.
The programmes we offer are carefully designed Thanks to the railway pioneers who drove We offer our guests first-class customer service,
to balance generous amounts of relaxation, while railroads through some of the most inaccessible a romantic exploration of the world’s most
voyaging across the vast landscapes of Russia areas on earth, rail cruising uniquely allows us remarkable sites and a room with a view that
and Central Asia with sightseeing that opens a access to these remote regions; and whereas ocean constantly changes. Aboard this luxury hotel-
window into the soul and spirit of the places and cruising takes you to the edge of a country, rail on-wheels you can expect welcoming cabins, fine
communities we visit. cruising takes you to the very heart of it. dining and elegant surroundings – no matter
where you choose to explore.
To book please call Luxury Trains on 0333 405 0192
golden eagle
UNIQUE ITINERARIES
Our rail cruise itineraries are planned and operated exclusively by us
and we never lose sight of the little things that really matter to you so that you can
experience our Voyages of a Lifetime in a relaxed and informal manner.
Our itineraries are designed to turn dreams of history of the Silk Road, we have created an part of the world surrounded by intrigue, myth
a lifetime into priceless memories and take in exclusive range of extraordinary rail cruises. and legend not to mention that it also offers
some of the most culturally diverse destinations some of the most remarkable and iconic rail
the world has to offer. Whether you have always With Russia and its neighbouring countries journeys in the world.
wanted to discover Siberia’s grand wilderness, changing so rapidly, it remains an immensely
Mongolia’s nomadic culture or explore ancient exciting time to visit and draw back the veil on a
UNESCO WORLD HERITAGE SITES VISITED ON OUR TOURS
RUSSIA CHINA UZBEKISTAN
• Kremlin and Red Square, Moscow • Mogao Caves, Dunhuang • Itchan Kala, Khiva
• Architectural Ensemble of the Trinity • The Great Wall • Historic Centre of Bukhara
Sergius Lavra in Sergiev Posad, Moscow • Mausoleum of the First Qin • Samarkand – Crossroad of Cultures
• Ensemble of the Novodevichy Emperor (Terracotta Warriors), Xian
Convent, Moscow
• Imperial Palaces of the Ming and AZERBAIJAN
• White Monuments of Vladimir and Suzdal
Qing Dynasties (Forbidden City)
• Historic and Architectural Complex of
in Beijing • Walled City of Baku with the
the Kazan Kremlin
• Lake Baikal • Temple of Heaven: An Imperial Shirvanshah’s Palace and Maiden Tower
Sacrificial Altar in Beijing • Gobustan Rock Art
Cultural Landscape, near Baku
ARMENIA TURKMENISTAN GEORGIA
• Monastery of Geghard and the • State Historical & Cultural Park • Historical Monuments of Mtskheta
Upper Azat Valley, near Yerevan ‘Ancient Merv’
• Monastery of Haghpat, near Lake Sevan
92 To book please call Luxury Trains on 0333 405 0192
www.goldeneagleluxurytrains.com
Voyages of a Lifetime by Private TrainTM | GOLDEN EAGLE
HISTORIC CENTRE OF BUKHARA (UNESCO)
A TYPICAL DAY ON BOARD FREEDOM OF CHOICE
YOUR PRIVATE TRAIN TOURING
Each rail cruise is a hand-picked collection of fascinating places, and each day Customise your journey and enjoy the opportunity to select from an array of
brings a new opportunity for discovery – another chance to explore your world Freedom of Choice touring options that best suits your interests. Your off-train
in a personal and meaningful way. excursions will still take in all the major attractions of the places we are visiting
but, in featured locations, you will be presented with a variety of activities
On a typical day the Golden Eagle will travel through the night as you sleep in from which to choose and enjoy a tailor-made experience. In short, it means
your private cabin. Disembarking after breakfast the following morning, you that your holiday is just that, your very own, and it’s all included in the tour
will be whisked away by coach or minibus to explore, for example, the sights and price, with no more for you to pay. All Freedom of Choice tours are booked on
sounds of Lake Baikal, Samarkand, Yerevan or the Kremlin and Red Square, and board the train, so you don’t need to decide prior to the tours departure. It is
at the end of the day return to the sanctuary of your hotel-on-wheels, greeted by the ultimate in flexibility.
your cabin attendants with complimentary refreshments.
We have a full range of Freedom of Choice touring to include hiking around
Enjoy a hot shower in your private en-suite bathroom and then, as we set off Lake Baikal, cookery classes in Irkutsk and museum visits in Moscow.
again to your next destination, settle down with your travelling companions for
pre-dinner drinks in the Bar Lounge Car followed by a meal, in one of the two Look at the individual itineraries where we are operating Freedom of Choice
Restaurant Cars, of local specialities and international cuisine, accompanied Touring. Freedom of Choice options may be subject to variations dependent
by a selection of fine wines. There is no need to hurry, the Restaurant Cars on availability, minimum numbers, finalised train timings and local weather.
accommodate all the guests in a single sitting – so linger over coffee and reflect
on the adventures of the day – or return to the bar for a night-cap and listen to
the resident pianist. TOUR EXTENSIONS
Some days will be spent partly or entirely on board the train, providing an Extend your Voyage of a Lifetime by Private Train with one of our fantastic
opportunity for guests to watch the landscape unfold. The Golden Eagle offers tour extensions.
different on board activities and facilities so you might spend the time taking
part in Russian language lessons, attending talks on the local history and culture, Our selection of tour extension options includes St Petersburg, Mongolia and
trying your hand at bridge, tasting vodkas, improving your photographic skills, the Gobi Desert, the Imperial City of Beijing, Shanghai and the stunning but
or simply soaking up the atmosphere in the Bar Lounge Car. remote Kamchatka Peninsula.
To book please call Luxury Trains on 0333 405 0192
92 To book please call Luxury Trains on 0333 405 0192
golden eagle
WHAT’S INCLUDED
IN THE TOUR PRICE
As far as possible our tours are all-inclusive with no hidden extras.
What follows are all those elements which are included in the tour price.
The only extra items you may need to budget for include personal expenses such as International and Internal flights that
are not included in the itineraries, visa costs, insurance, selected drinks from the Bar Lounge Car and laundry.
EXPERIENCED TOUR MANAGERS GUIDED OFF-TRAIN EXCURSIONS
Our experienced Tour Managers are selected for their travel knowledge, and The history and culture of the places we visit on our rail cruises will come
their linguistic and organisational abilities allowing you to relax and enjoy alive through our expert local guides. All our tours include a wide-ranging
your rail cruise. We receive exceptional passenger comments about our Tour sightseeing schedule to make the most of the time you have off the train and
Managers and their aim is to ensure you enjoy every minute of your holiday. bring you closer to the culture, people and history of your destinations. We
believe it is the special little touches that help create magical memories.
ARRIVAL & DEPARTURE AIRPORT TRANSFERS
Arrival and departure transfers are included. PERSONAL HEADSETS
On all the off–train excursions, to enhance your enjoyment and insights into
HOTEL AND ON BOARD ACCOMMODATION the places you visit, you will be provided with a lightweight personal headset
Although you will spend much of your time sightseeing or relaxing in the train’s on which to listen to your tour guide as you take in the sights. The range of
public areas, you will find your cabin a welcome retreat at the end of a rewarding the headset means that you do not need to worry about missing any of the
day. All hotels are of five-star standard, or the best available. guide’s commentary on your excursion, even if you prefer to wander away
from the group.
BREAKFAST, LUNCH AND DINNER DAILY
All meals are included, starting with dinner on the first day and ending with
ON BOARD DOCTOR AND MEDICAL FACILITIES
To give you peace of mind our tours are accompanied by a doctor who travels
breakfast on the last day. All departures feature one or two uniquely designed
with us for the entire journey; so you can rest assured that medical assistance
Restaurant Cars where you can enjoy the excellent waiter-served food and
is always available. On call 24 hours a day, the doctor is on hand to give
wine. Several times during the tour we will also sample authentic local cuisine
primary care as required. In almost every case, the doctor will be English-
with wine and a selection of drinks off the train, which is also included in the
speaking and registered with the General Medical Council in the UK.
tour price.
DRINKS WITH MEALS LUGGAGE HANDLING
As you only have to unpack once your luggage and belongings will stay with
A generous drinks allowance, both alcoholic and non-alcoholic, is included
you on the train throughout the journey but, wherever necessary, porterage is
with lunch and dinner on and off the train.
included between the hotels and stations.
ON BOARD SERVICE
You can expect service which is attentive, friendly and unintrusive. Your car
ALL GRATUITIES
You will not have to worry about tipping on or off the train on your rail
attendants provide 24-hour housekeeping and bedding turndown services, with
journey with Golden Eagle Luxury Trains as all gratuities are included in the
one attendant always on duty to assist you and to ensure you are comfortable in
tour price.
your cabin. Complimentary tea, coffee and bottled drinking water are available
in your cabin 24 hours a day.
To book please call Luxury Trains on 0333 405 0192
92 To book please call Luxury Trains on 0333 405 0192
golden eagle
WELCOME ON BOARD
THE GOLDEN EAGLE
The Golden Eagle has been carefully designed with emphasis
on your comfort, relaxation and enjoyment.
The Golden Eagle is our fully en-suite private touring train that brings
unprecedented luxury to the world’s greatest railway journey.
To book please call Luxury Trains on 0333 405 0192
DINING ON BOARD
THE GOLDEN EAGLE
A world of culinary delights.
A particular delight of the Golden Eagle are our beautifully appointed fish unique to Lake Baikal, we offer a culinary experience that reflects the
restaurant cars, a delightful venue in which to enjoy meals skillfully prepared very essence of Russia, as well as highly accomplished international cuisine.
by our Executive Chef and his on board restaurant team using the very best in Vegetarian and other dietary options are also available.
ingredients, locally sourced wherever possible. Depending on the number of
guests on board, one or two of our restaurant cars will be on every departure. During your tour, you will be personally invited to a special dining occasion, our
celebrated ‘Caviar Dinner’, savouring some of Russia’s gastronomic specialities
Enjoy the delights of an on-train breakfast each morning – the wonderful aroma including black sturgeon and red pacific salmon caviar.
of freshly-baked bread permeates the dining car, a wide selection of pastries,
cereals, freshly squeezed orange juice and cold plates are available from our All our meals at lunch and dinner are complemented by an excellent choice of
bountiful buffet. Alternatively enjoy a cooked breakfast brought to your table by wines from around the world, personally selected by our Company Founder,
our waiting staff, or try a Russian speciality, such as kasha, all complemented by Tim Littler, along with mineral water, beer and soft drinks as well as – naturally
steaming hot tea and coffee. – vodka. For that special occasion we also have available to purchase a selection
of premium fine wines priced between $50 and $750 per bottle.
If you are in need of a more relaxed start to the day, then opt for our continental
breakfast basket with tea or coffee to enjoy at leisure in your cabin. Meals on board are a relaxed affair as the restaurant cars can accommodate
all our guests in a single sitting. Throughout the journey there is an informal
For lunch and dinner, you will be welcomed by our resident waiting staff and dress code, so you can enjoy our culinary experiences in convivial and relaxed
enjoy fine food, great wines and attentive service in the welcoming atmosphere surroundings and with our open seating policy you can dine wherever, and with
of the dining car. Whether it is the world-renowned ‘Borscht’ or Omul, a whomever, you please.
92 To book please call Luxury Trains on 0333 405 0192Voyages of a Lifetime by Private TrainTM | GOLDEN EAGLE
RELAX AND UNWIND
IN OUR BAR LOUNGE CAR
The social heart of the Golden Eagle is the Bar Lounge Car, a great
place to relax and settle into the unhurried pace of life on board.
Unwind in comfortable surroundings and watch the world go by as you get to know your
fellow passengers and begin long-lasting friendships. Perhaps read a novel from our library
to pass away the time or challenge your friends to a game of bridge or backgammon.
KAMCHATKA CRAB
Enjoy the delights of morning or afternoon tea in the Bar Lounge Car with delicious Baked and served with a butter, garlic and herb sauce
cookies freshly baked by our chefs. or
MUSHROOM JULIENNE
Fresh mushrooms sauteed with cream and onion,
It is also here that our Tour Manager will also organise a programme of activities. Passengers topped with cheese and baked in the oven
will receive printed daily itineraries throughout the tour detailing train arrival and
departure timings, latest weather forecasts for the next destination and information on the PELMENY
following day’s excursions and activities. The occasional day will be spent entirely on board Traditional Siberian meat dumplings served in an
earthernware pot with sour cream and meat broth
and the Bar Lounge Car and Restaurant Cars will host an entertaining and enlightening or
range of activities such as Russian language lessons, popular local folk songs and engaging SAVOURY CROQUETTES
talks by expert lecturers on local history and culture. Served with a melange of grilled seasonal vegetables
In the evening enjoy the sounds of the resident pianist playing on the baby grand piano in
the Bar Lounge Car. From time to time we also host special concerts and every night the bar DELICATE SWEET BLINIS
Filled with summer fruit berries and served with
stays open until the last person leaves. lemon dressing
or
A sample dinner menu from the Golden Eagle is shown opposite. A SELECTION OF CHEESE AND FRUIT
TEA AND COFFEE
To book please call Luxury Trains on 0333 405 0192Entry Level Silver Class Cabin 92 To book please call Luxury Trains on 0333 405 0192
golden eagle
YOUR ON BOARD
ACCOMMODATION
The Golden Eagle is your luxurious hotel-on-wheels.
Unpack just the once and settle into your well-appointed and comfortable en-suite cabin as you begin this voyage of a lifetime.
One of your cabin attendants, available at all times, will be on hand to look after all of your needs.
The Golden Eagle, comprising three categories of cabins, featuring state-of- On the occasions where we travel by day, your cabin provides a calm,
the-art amenities, and all offering en-suite facilities, is the only private train personal space in which to read, enjoy a movie or simply watch the landscape
of its kind operating in this part of the world. All cabins have been fully unfold through the large picture window with the facility to adjust the air-
re-furbished in 2018. conditioning for your own personal comfort.
Our Imperial Suites are the most spacious cabins on the Golden Eagle and All three classes of cabin benefit from an evening turndown service and the
on any train in Russia. The Gold and Silver Class accommodation has been services of a cabin attendant who is on call 24 hours a day. The on board
cleverly designed to maximise the available space as cabins convert from a cabin attendants are highly regarded by our guests for their impeccable
sitting area by day into comfortable sleeping accommodation by night. service. In each cabin you will also find an excellent selection of luxury
shower gels and shampoos, complemented by premium bath robes, slippers
and a hairdryer.
To book please call Luxury Trains on 0333 405 0192golden eagle
IMPERIAL SUITES
Exemplary service starts with a complimentary bottle of Dom Perignon champagne
when you board the train to toast the start of your wonderful adventure.
Imperial Suites are the most spacious cabins available on board the Golden Eagle measuring 120 sq ft (11.1 sq metres)
and benefiting from a large and luxurious King Size bed as well as a lounge area with dressing table.
Imperial Suite facilities include a private en-suite bathroom with power Imperial Suite guests will also benefit from the option of a private guide
shower and the luxury of underfloor heating, individual air-conditioning, and chauffeured car service in most of the places we visit along the route,
wardrobe, DVD/CD player with LCD screen, complimentary fully stocked the inclusion of drinks from the Standard and Premium Bar List (excluding
minibar, safe, small library and two large picture windows to watch the premium wines) in the Bar Lounge Car, a laundry service and suites at the
world go by. hotels which are featured in the itinerary.
92 To book please call Luxury Trains on 0333 405 0192
66 www.goldeneagleluxurytrains.comVoyages of a Lifetime by Private TrainTM | GOLDEN EAGLE
IMPERIAL SUITE
DIMENSIONS
CABIN AREA 120 sq ft (11.1 sq m)
CABIN LENGTH 17ft 4ins (5.3m)
CABIN WIDTH 6ft 7ins (2m)
BED WIDTH 5ft (1.5m)
BED LENGTH 6ft 2ins (1.9m)
CABINS PER CAR 1 Imperial Suite
(+ 3 Gold Class Cabins)
Toilet Attendant Off Duty Gold
old Class Cabin
Cabins Imperial Suite
Attendant Off Duty Imperial Suite & Gold Class Carriage Floorplan
IMPERIAL SUITE SPECIFICATION
• Sleeps 2 in King Size bed • DVD/CD player with LCD screens • Complimentary tea, coffee and mineral water
• Sitting area • Private en-suite bathroom with full power available at all times
• Remote controlled air-conditioning shower and underfloor heating • Drinks from the Bar Lounge Car included
and heating • Bathrobes, slippers, hairdryer & luxury from the Standard and Premium Bar List
• Recessed lighting and wardrobe toiletries provided (excluding Premium Wine List)
• Dressing table • Towels and linens changed every second day • Private car and guide options in selected cities
• Personal safe or daily on request for off-train excursion programme
• Complimentary minibar • In-cabin dining available on request • Laundry service included
To book please call Luxury Trains on 0333 405 0192golden eagle
GOLD CLASS
GOLD CLASS
DIMENSIONS
CABIN AREA 77sq ft (7sq m)
CABIN LENGTH 11ft 8ins (3.6m)
CABIN WIDTH 6ft 7ins (2m)
LOWER BED
WIDTH 4ft 5ins (1.35m)
UPPER BED
WIDTH 2ft 9ins (85 cm)
BED LENGTH 6ft 2ins (1.9m)
CABINS PER CAR 5
SPECIFICATION
• Sleeps 2 in either standard
double bed or upper and lower bunk style
• Remote controlled air-conditioning
At 77 sq ft (7 sq metres) Gold Class
and heating Day cabins are extremely well-proportioned
• Recessed lighting and wardrobe
and have everything from a private
• Personal safe bathroom with separate power shower
• Private en-suite bathroom with full cubicle and underfloor heating to
power shower and underfloor heating a DVD/CD player, LCD screen,
• Bathrobes, slippers & luxury safe, individual air-conditioning,
toiletries provided wardrobe, large picture window as well
• DVD/CD player with Night
LCD screens as featuring a double lower bed and a
single upper bed.
• Towels and linens changed every second day
or daily on request
Guests in Gold Class benefit from
• Complimentary tea, coffee and mineral
complimentary drinks off the Standard
water in cabin available at all times
Bar List in the Bar Lounge Car.
• Drinks in the Bar Lounge Car included
from the Standard Bar List
• Laundry service available at an
additional charge Toilet Attendant On Duty En-Suite Bathroom Twin / Double Bedroom
layout with an area measurement of 68 sq ft but with all the above
facilities. It is usually reserved for single passengers or at a reduced rate
for twin share passengers. Late bookings may be allocated this cabin
and a reduced rate will be applicable. This information will be advised
prior to departure.
Attendant Off Duty Gold Class Carriage Floorplan
92 To book please call Luxury Trains on 0333 405 0192
www.goldeneagleluxurytrains.comgolden eagle
SILVER CLASS
SILVER CLASS
DIMENSIONS
CABIN AREA 60sq ft (5.5sq m)
CABIN LENGTH 8ft 8ins (2.6m)
CABIN WIDTH 6ft 7ins (2m)
LOWER BED
WIDTH 3ft 6ins (1.1m)
UPPER BED
WIDTH 2ft 9ins (85 cm)
BED LENGTH 6ft 2ins (1.9m)
CABINS PER CAR 6
SPECIFICATION
• Sleeps 2 in lower small double bed
Silver Class cabins, which are more or bunk style
compact at 60 sq ft (5.5 sq metres), • Remote controlled air-conditioning
feature a small double lower bed and a and heating
single upper bed as well as DVD/CD • Recessed lighting and wardrobe
player, LCD screen, safe, individual
• Personal safe
air-conditioning, wardrobe and large
• Private en-suite bathroom with ‘wet room’
picture window.
style shower and toilet
The Silver Class cabins have a private • Bathrobes, slippers and luxury
en-suite wet room with a washbasin, toiletries provided
toilet and shower. • DVD/CD player with LCD screens
• Towels and linens changed every second
day or daily on request
• Complimentary tea, coffee and mineral
water available at all times
• Laundry service available at an
Attendant OnDuty En-Suite Bathroom Twin / Double Bedroom
additional charge
Attendant Off Duty Silver Class Carriage Floorplan
To book please call Luxury Trains on 0333 405 019292 To book please call Luxury Trains on 0333 405 0192
golden eagle
THE SILK ROAD
BEIJING - XIAN - DUNHUANG - TURPAN - ALMATY - TASHKENT - SAMARKAND - BUKHARA
MERV - ASHGABAT - DARVAZA GAS CRATER - KHIVA - VOLGOGRAD - MOSCOW
Retracing one of the most important trading routes of ancient civilisation, the
Silk Road follows in the footsteps of such legendary figures as Alexander the
Great and Marco Polo.
For centuries, merchants and adventurers journeyed on ancient routes through some of the most testing
landscapes in the world trading silk, spices and perfumes. These ‘highways’ – stretching some 4,000 miles
(6,400 km) – collectively came to be called the ‘Silk Road’.
Crossing though China and some of the remotest former Soviet Republics en-route to Moscow, our epic
journey on board both the Shangri-La Express in China and Golden Eagle through Kazakhstan, Uzbekistan
and Turkmenistan and an ever-changing landscape will take in some of the most magnificent yet little visited
sites and oasis cities from the ancient world.
Whilst the journey may present great difficulties for the independent traveller, our tour provides the
opportunity to travel in comfort and safety. A true feeling of adventure and pioneering awaits on
this unique tour by private train.
To book please call Luxury Trains on 0333 405 0192golden eagle
THE SILK ROAD
MOSCOW
BEIJING
RUSSIA
MONGOLIA
Volgograd
KAZAKHSTAN Xian
Turpan
Dunhuang
Almaty
CASPIAN
UZBEKISTAN KYRGYZSTAN
SEA
Khiva Tashkent CHINA
Samarkand
Bukhara TAJIKISTAN
Ashgabat
Merv
TOUR SCHEDULES DAILY TOUR ITINERARIES
EASTBOUND 2019 WESTBOUND 2019 WESTBOUND 2020 WESTBOUND (Beijing - Moscow) EASTBOUND (Moscow - Almaty)
April 12 - April 24 April 16 - May 6 April 13 - May 3
DAYS 1-3 Beijing DAY 1 Moscow
(Moscow - Almaty) (Beijing - Moscow) (Beijing - Moscow)
DAY 4 Beijing - Xian DAY 2 Moscow
April 24 - May 6 October 1 - October 21 DAY 5 Xian DAY 3 Moscow
DAY 6 Dunhuang DAY 4 Volgograd
(Almaty - Moscow) (Beijing - Moscow)
DAY 7 Dunhuang DAY 5 On Board
DAY 8 Turpan DAY 6 Khiva
WESTBOUND ACCOMMODATION (Beijing - Moscow) DAY 9 Border Crossing DAY 7 Ashgabat
DAY 10 Almaty DAY 8 Merv
DAY 11 Tashkent DAY 9 Bukhara
3 hotel nights in Beijing | 3 nights on board the Shangri-La Express DAY 12 Samarkand DAY 10 Samarkand
1 hotel night in Xian | 1 hotel night in Dunhuang DAY 13 Bukhara DAY 11 Tashkent
10 nights on board the Golden Eagle | 2 hotel nights in Moscow DAY 14 Merv DAY 12 Almaty
DAY 15 Ashgabat & Darvaza DAY 13 Almaty
Gas Crater
EASTBOUND ACCOMMODATION (Moscow - Almaty) DAY 16 Khiva
DAY 17 On board
2 hotel nights in Moscow | 10 nights on board the Golden Eagle DAY 18 Volgograd
1 hotel night in Almaty DAY 19 Arrival in Moscow
DAY 20 - 21 Moscow
BEIJING - XIAN - DUNHUANG - TURPAN - ALMATY - TASHKENT - SAMARKAND - BUKHARA
MERV - ASHGABAT - DARVAZA GAS CRATER - KHIVA - VOLGOGRAD - MOSCOW
92 To book please call Luxury Trains on 0333 405 0192
www.goldeneagleluxurytrains.comgolden eagle
WHAT’S INCLUDED
FINEST RAIL OFF-TRAIN EXCURSIONS GOLDEN EAGLE
ACCOMMODATION PROGRAMME DIFFERENCE
Private en-suite accommodation Fully guided off-train excursions programme Experienced Tour Manager
Cabin attendant service Included Freedom of Choice touring options On board Doctor - English speaking
Evening turndown service (options may be changed due to final Luggage porterage - from the time you are met at
Complimentary tea, coffee and bottled train times) the airport until your departure
water in-cabin 24 hrs a day Personal Headsets to hear the professional No tipping policy
Robes, slippers and luxury toiletries in-cabin guide’s commentary Arrival and departure transfers
Complimentary bottle of vodka in your cabin Bottled water during excursions Commemorative USB with photos of your tour
Authentic dining experiences in local and tour information
restaurants with a generous drinks allowance, Detailed Golden Eagle route map
including international wines High quality Golden Eagle embroidered backpack
ON BOARD INCLUSIONS
Breakfast, lunch and dinner daily - starting with dinner on first In-suite dining option for Imperial Suite guests
day and finishing with breakfast on last day Inclusive drinks packages for Gold Class and Imperial Suite guests
Generous drinks allowance, including international wine, with Tea, coffee, bottled water, soft drinks and local beer in the
lunch and dinner Bar Lounge Car
Gala Caviar Dinner on board the train Stimulating on board talks
In-cabin breakfast option to start the day Resident pianist in Bar Lounge Car
Afternoon tea and cakes on board the train
To book please call Luxury Trains on 0333 405 0192golden eagle
luxury trains
miles) west of Beijing. Cuandixia is known for its architecture and the
BEIJING natural beauty of the area. It is home to more than 500 well-preserved
▦℻ DAYS courtyard houses dating back to the Ming and Qing dynasties.
1-4
CHINA
THE GREAT WALL OF CHINA
During our stay in Beijing we devote time to the most awe-inspiring site in
Beijing mixes both ancient and modern and is where we spend three the whole of China – The Great Wall. This amazing edifice is perhaps the
nights staying at the five-star Regent Beijing hotel, which is located in the most evocative symbol of Chinese skill and precision. Originally built to
historical centre of the city. This luxurious Beijing hotel is minutes from protect the Chinese Empire from raids by nomadic tribes, it is the world’s
the Forbidden City, Tiananmen Square, Wangfujing shopping, the Oriental longest man-made structure in the world and part of the UNESCO World
Plaza and picturesque hutongs. Heritage List. We have the privilege of walking along a portion of the wall
– the perfect opportunity to take some memorable photographs with your
fellow guests.
We host our exclusive farewell dinner (or welcome dinner if you are
travelling on the westbound tours) in an authentic Peking Duck restaurant.
The banquet will be complemented by specially selected international
wines, as with all our meals, as well as a glass of local rice wine also known
as ‘firewater’ as befitting this special occasion.
In our extensive touring programme of the Imperial City, we visit
Tiananmen Square and explore the magnificently restored Forbidden City,
which was built in the early 14th century and was home to the emperors
of the Ming and Qing dynasties. Our cultural exploration continues at the
Temple of Heaven, built during the Ming Dynasty to offer sacrifices to the
heavens, which is the grandest of the four great temples situated in Beijing.
Here we experience enchanting displays of traditional dancing, singing and
the delicately precise ancient art of calligraphy. We will also explore the
small ‘hutong’ lanes of old Beijing by rickshaw and visit a local family in a
traditional courtyard house.
Alternatively, with our Freedom of Choice touring programme we offer a
tour to Cuandixia ancient village, nestled in the mountains 90kms (56
92 www.goldeneagleluxurytrains.com
To book please call Luxury Trains on 0333 405 0192Voyages of a Lifetime by Private TrainTM | THE SILK ROAD
XIAN Alternatively, as part of our Freedom of Choice programme we will offer a
導⸘ DAYS visit to the Han Yangling Museum. This tomb, dating back 2,000 years
4-5
CHINA with its adjoining museum, is one of China’s best kept secrets.
Also on our extended visit to Xian, we will admire the city’s historical
Our fascinating journey of discovery takes us to Xian. We will take the architecture on a cycle along the ancient city walls and experience the
exhilarating new high-speed railway line between Beijing and Xian. bustling street culture of the Muslim Quarter with a visit to the Great
Travelling at speeds of up to 300kms per hour (190 miles per hour) the Mosque. We spend one night at the Sofitel Xian, located right in the heart
bullet train will cover the distance of 1,144kms (710 miles) in a time of 5 of the city wall district.
hours and 40 minutes.
We will have several hours to explore the world-famous Terracotta Warriors,
discovered by peasants only 40 years ago. The 6,000 terracotta figures and
their horses are one of the greatest archaeological finds of the 20th century.
To book please call Luxury Trains on 0333 405 0192golden eagle
luxury trains
DUNHUANG TURPAN
㟵䏛 DAYS ⚟漐䟹 DAY
6-7 8
CHINA CHINA
In the small oasis city of Dunhuang we will visit the fascinating Magao Turpan is the location where the Flaming Mountains create a magnificent
Thousand Buddha Cave Complex. This impressive site contains almost 500 backdrop. We take a fascinating tour to the ancient underground irrigation
grottoes, carved between 700 and 1,700 years ago. Inside we will system that has successfully fed the rich orchards and vineyards for
see an amazing collection of beautiful sculptures and murals depicting the centuries. We will visit the Museum of Turpan with its 5,000 artefacts
evolution of Buddhist religious art over this 1,000-year period. detailing the rich history of the area and the Ancient Mummy exhibition
with exhibits dating back 3,200 years. Our final destination is the elegantly
In the afternoon we explore the vast natural beauty of the Gobi Desert by decaying sand fortress city of Jiaohe that was founded in 108 BC and
camel. Here we discover Crescent Moon Lake. Hidden amongst towering became an important trading route along the Silk Road until it was
sand dunes, it has sustained life in this region for millennia. We stay for one abandoned in the 13th century following a raid by Genghis Khan.
night at the Silk Road Dunhuang hotel and tonight we experience dinner
and a local folk performance in this magical setting before waking for
breakfast the following morning and experiencing the magnificent sunrise
over the sand dunes. BORDER CROSSING FROM DAY
CHINA TO KAZAKHSTAN 9
After a final breakfast on board the Shangri-La Express, we pass through
dramatic mountain scenery before arriving at the Chinese border station
of Alashankou. The border crossing takes approximately 5 hours but our
patience is rewarded as the Golden Eagle is waiting for us at the Kazakh
border station of Druzhba.
78 www.goldeneagleluxurytrains.com
To book please call Luxury Trains on 0333 405 0192Voyages of a Lifetime by Private TrainTM | THE SILK ROAD
To To book
Book Callplease call Luxury
+44 (0)161 Trains
928 9410 on Your
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405 0192
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luxury trains
ALMATY SAMARKAND
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KAZAKHSTAN UZBEKISTAN
Almaty is the largest city in Kazakhstan and is notable for its wide tree-lined Just the mention of Samarkand instantly conjures up evocative images of the
boulevards. Surrounded by the majesty of the Tien Shan Mountains, this Silk Road, more so than any other town. Founded in the 6th century BC,
beautiful city derives its name from ‘alma’ meaning ‘apple’. Just a short Samarkand’s stunning architecture hints at its former status as one of the
distance from the city, apple orchards thrive in abundance. most important cities in Asia and is particularly noted for its architectural
remains from the 14th to the 17th century, when it flourished as the fabled
Our city tour includes a visit to Panfilov Park where we have the capital of the Mongol empire of Timur and his successors.
opportunity to visit the Zenkhov Cathedral, which was built entirely of
wood. We will also go out of the city to the Chimbulak resort, where a Today we will visit some of its most significant sites including Registan
cable car ride will give you spectacular views of Almaty and the mountains. Square, the refined elegance of the beautifully proportioned Bibi Khanum
Mosque and the Ulag Beg observatory, one of the earliest Islamic
astronomical observatories built in 1428.
TASHKENT
̴̧̹̱̬̹̿ DAY
Before dinner we will return to the now illuminated and awe-inspiring
11 Registan Square.
UZBEKISTAN
Tashkent is the capital city of Uzbekistan and we spend time touring
this modern Soviet-style city which was rebuilt following the devastating
SIGNATURE EXPERIENCES
earthquake of 1966. Our tour of the city includes the Old Town, where
traditional homes and religious buildings line the narrow streets and here in a Evening visit to the beautifully lit Registan Square, Samarkand
small library we will be privileged to see one of Islam’s most sacred relics – the
See the world’s oldest Koran in Tashkent
world’s oldest Koran. This is followed by a visit to the Railway Museum and
Ride camels through the sand dunes to Dunhuang’s
the Museum of Applied Arts.
Crescent Moon Lake
Look in awe at the Terracotta Warriors in Xian
Climb the Great Wall of China
92 www.goldeneagleluxurytrains.com
To book please call Luxury Trains on 0333 405 0192Voyages of a Lifetime by Private TrainTM | THE SILK ROAD
BUKHARA
+/: DAY
U Z B E K I S TA N
13
Bukhara is quite simply outstanding. Like Khiva, UNESCO sponsored the
renovation of much of the city for its 2,500th anniversary in 1999. The
highlight of this wonderful tour is a visit to The Ark, a fortified residence
of the Emirs of Bukhara – the despotic and ruthless leaders who ruled
until Soviet times. We then travel out of the city to experience the Emir’s
enchantingly named, Palace of the Moon and Stars. This evening, weather
and time permitting, we will enjoy a barbecue on the station platform
before our train departs.
MERV
=>? DAY
TUR KMENISTAN
14
From Mary we transfer to the ancient and mainly unrestored remains of
Merv. Once an important stopping point on the Silk Road, it claims to
have briefly been the largest city in the world during the 12th century.
1794 saw the demise of Merv, after the Emir of Bukhara destroyed the
dam which the population depended on for its water.
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ON BOARD DAY
17
K A Z A K H STA N / DAY S O N B OA R D O U R P R I VAT E T R A I N
We will enjoy a relaxing day on board the Golden Eagle as we travel across
the vast open expanses of Kazakhstan as we head into Russia. This time
offers the opportunity to unwind and reflect on the many sights and
sounds we have experienced or are about to experience on our rail journey
so far. Chat to your fellow passengers, listen to a talk on the history of the
Silk Road and its people along the route, simply relax with a good book
or enjoy the ever-changing landscape outside your window as it unfolds
before you.
VOLGOGRAD DAY
18
R U SSI A
Standing on the banks of the Volga, Stalingrad, as the city was known
in Soviet times, was the dramatic scene of one of the most important
Second World War battles. The Russians heroically turned back the Nazi
advance here to alter the course of the war. We visit the poignantly sobering
Mamayev Kurgan war memorial, followed by an informative museum visit.
92 www.goldeneagleluxurytrains.com
To book please call Luxury Trains on 0333 405 0192Voyages of a Lifetime by Private TrainTM | THE SILK ROAD
MOSCOW DAYS
19-21
On your final evening in Moscow you will be invited to a champagne
drinks reception before our exclusive farewell dinner. Specially selected
RUSSIA
international wines are included with dinner, as with all meals during
the tour.
Our touring programme of Moscow principally takes us to the grandeur of
the Kremlin – the spiritual, historical and political heart of Moscow – and Included in our time spent in Moscow are two nights at the stylish five-star
to see the treasures of the Tsars in the Armoury Chamber. We will enjoy Four Seasons Hotel Moscow. Located in the historic building of Moskva
an exclusive private viewing before it opens to the public before visiting Hotel and occupying one of the most enviable addresses in the very heart
Red Square. This iconic symbol of Russia’s former military and political of Moscow, the hotel is a short walk from the Kremlin, Red Square and the
might with its eclectic mix of fascinating architecture, such as the ornate Bolshoi Theatre.
St Basil’s Cathedral’s magnificent onion-domed spires, the beautiful façade
of the world-famous GUM department store which was constructed in Why not extend your stay in Moscow with additional nights to explore
Tsarist times, is also the sombre and evocative site of Lenin’s tomb. We will more of the city at your leisure or have time to take in a performance at the
have lunch in Café Pushkin, a legendary Moscow restaurant with a décor world-renowned Bolshoi Theatre? Tickets need to be pre-booked and are
that revives the atmosphere of an early 19th century mansion and serves subject to schedule and availability.
traditional Russian cuisine and end the day with a tour of the opulent and
unique stations of the Moscow metro - showpieces of Socialist art furnished
with statues, frescoes and mosaics, unsurpassed anywhere in the world.
If you have been to Moscow before we offer included Freedom of Choice
touring where you can visit other sights of Moscow such as the famous State
Tretyakov Gallery (National Museum of Fine Art) or the Space Museum.
To book please call Luxury Trains on 0333 405 0192SHANGRI-LA EXPRESS
Modern comfort in an ancient country… the Shangri-La Express, with the option of private en-suite facilities,
guarantees you good living even in the remotest of places.
Meals are served in the train’s spacious restaurant car, where our dedicated Please Note - Tours running through both Russia and China on the Silk
chefs serve a western breakfast followed by a wide range of authentic Chinese Road will use the Golden Eagle for the Moscow – Almaty part of the journey.
specialities at lunch and dinner, using only the finest local ingredients. As well Imperial Suite passengers will be guaranteed a twin berth cabin with private
as soft drinks, tea and coffee, meals are accompanied by a selection of wines en-suite facilities on the Chinese Private Train, Gold Class passengers will be
from around the world. allocated a twin berth cabin with private en-suite facilities on a first come, first
served basis (subject to availability) and will be advised at the time of booking.
Equally enjoyable is the unique ambience of the piano bar car, where our
resident pianist will entertain you during the evenings. Staying open until Silver Class passengers will receive twin berth cabins with shared facilities.
the last person leaves, the bar is the perfect place to get to know your fellow Subject to availability upgrades to cabins with private en-suite facilities will be
passengers… or simply while away some time, reading or taking in the scenery offered to Silver Class passengers in order of confirmed bookings received with
while enjoying your favourite drink. deposit and final balance paid.
92 To book please call Luxury Trains on 0333 405 0192ON BOARD ACCOMMODATION
SHANGRI-LA EXPRESS
Heritage Class Diamond Class
• Sleeps one or two in lower twin berths • Sleeps one or two in double bed format
• Shared shower, wash basin and toilet • Private en-suite facilities (shower, toilet
facilities in each carriage & wash basin)
• Towels, robes and slippers provided • Towels, robes and slippers provided
• Towels and linens changed regularly • Towels and linens changed regularly
• Complimentary tea, coffee and mineral • Complimentary tea, coffee and mineral
water in cabin water in cabin
CABIN AREA: 36 SQ FT (3.4 SQ M) CABIN AREA: 75 SQ FT (6.9 SQ M)
To book please call Luxury Trains on 0333 405 0192golden eagle
IMPORTANT INFORMATION
ABOUT OUR TOURS
WHAT IS INCLUDED IN THE PRICE? ACCESS TO WI-FI
All accommodation as per the itinerary; both on board the train and in hotels; On the Golden Eagle there is a Wi-Fi box on board, powered by a 4G sim. Coverage
all meals starting with dinner on the first day; a generous allowance of wine, is limited and will usually be available as we pass through larger cities/towns.
beer, soft drinks and tea and coffee with all lunches and dinners both on and However, on all tours we aim to provide internet access in a local hotel or restaurant
off the train; all arrival and departure transfers; guided off-train sightseeing for passengers at least every other day. Our Tour Manager will keep you informed
excursions; the services of experienced tour leaders; complimentary tea, coffee of all the opportunities to use Wi-Fi and provide password access when necessary.
and bottled water 24 hours a day, all gratuities; and in most cases a doctor
travelling with the group. INSURANCE
It is a booking condition that you must be fully insured for any medical expenses
WHAT IS NOT INCLUDED IN THE PRICE? that may be incurred whilst travelling. Comprehensive travel insurance policies
International and domestic airfares (unless part of the itinerary); visa and excess can be obtained from Campbell Irvine.
baggage charges; insurance. Personal expenses such as drinks in the Bar Lounge
Car or laundry. On some tours there may also be an occasional optional activity VACCINATIONS
that needs to be paid for locally. As our rail journeys visit areas of developing countries, we strongly advise that
you consult your doctor or a medical centre for specific health advice.
PASSPORT AND VISA INFORMATION
It is your responsibility to be in possession of a valid passport and visa for your ON BOARD DOCTOR
trip. A passport with a minimum validity of 6 months is required for all our We provide a doctor on board all our tours who is available 24 hours a day.
rail tours. Many of the remote and exotic countries we visit require visas. Visa They carry a fully stocked medical kit but it is your responsibility to ensure
costs are not included in the price of the tour and these must be purchased that you obtain any vaccinations, prescribed and precautionary medicine for
independently. This can often be an involved and time-consuming process the countries you are visiting before travelling with us.
and, as this is such an important aspect of your holiday, we can assist you with
advice and any supporting documentation. We do not take any responsibility
INTERNATIONAL & DOMESTIC FLIGHTS
for any passengers in possession of incorrect or invalid visas. Please contact our
Flights are not included (unless part of the itinerary) but we can advise fares
Customer Services department for help and information. For customers in
and book them for you if the flights originate in the UK. Please note that we
the United Kingdom we can put you in contact with our recommended visa
do not advise that you book flights more than 60 days in advance of the tour
support agency.
departure date (see Booking Conditions).
92 To book please call Luxury Trains on 0333 405 0192
www.goldeneagleluxurytrains.comHOTEL ACCOMMODATION TRAVELLER HEALTH CONDITIONS
Hotel accommodation as described in the tour itinerary is included in the price To get the most out of our tours, passengers must be able to walk at least a
of the tour. All hotels are of a 5-star standard or best available. Room upgrades mile per day at normal walking speed. The traveller must represent that neither
are available on request, subject to availability and at an additional cost. he/she has any physical or mental condition or disability that could create a
hazard to him/herself or other members of the tour. We reserve the right to
ITINERARIES refuse travel to anyone who, in the opinion of the tour doctor or tour manager
Accommodation and tour itineraries, including the provision of guest speakers would be incapable of completing the tour or would cause unacceptable delays
and steam haulage, are subject to change at any time due to circumstances to the rest of the group. In these circumstances there would be no refund for
beyond our control. Every effort will be made to operate tours as advertised and any unused part of the tour. If in doubt, please call us for advice.
as per the rail timings received. On selected departures where group numbers
are small, a shorter formation of the Golden Eagle will operate as appropriate PROFESSIONAL AND FULLY PROTECTED
to the number of guests. Russian Railways attach our carriages to the rear of a Holiday packages that include air booked with Golden Eagle Luxury Trains Ltd
regular train each day, however your on board experience will be unaffected, are ATOL protected with the Civil Aviation Authority. Our ATOL number
there being no connection between our train and the main train. is 3408. You can be confident that, in the unlikely event of our insolvency,
all monies paid to us in advance of booking will be refunded or, if necessary,
SPECIAL REQUESTS arrangements made for repatriation if you are already abroad.
We pride ourselves on offering you a personalised and knowledgeable service and
will make every effort to meet any of your special dietary, room or travel requests. BOOKING CONDITIONS
Also we are very happy to cater for any special occasion or anniversary that you Our full booking conditions can be found on pages 90 - 94.
are celebrating whilst you are with us. Please advise us at the time of booking.
TRAVEL INSURANCE
SINGLE TRAVELLERS We believe that your safety and holiday enjoyment are very important, therefore
Many of our guests are single travellers and of course passengers travelling as travel insurance is a must whenever you travel abroad. You can buy either
small groups, families, couples or singles are all equally welcome. single trip or annual multi-trip travel insurance through specialist insurance
brokers Campbell Irvine, underwritten by AXA Insurance (UK) plc*. To
GRATUITIES arrange cover or to obtain a quotation please contact Campbell Irvine directly
All gratuities are included in the tour price and we strongly encourage or apply online at www.campbellirvine.com. Tel: 0207 938 1734 or e-mail:
passengers to refrain from offering gratuities to crew/hoteliers/drivers etc. We info@campbellirvine.com. Full details of the cover provided will be shown
would prefer passengers to inform our management of any exceptional service on your policy documentation, which will be sent to you by Campbell Irvine.
received, and we will reward accordingly. We would ask you to please read the terms of your policy carefully to ensure
you understand the cover provided, which includes certain terms, conditions,
exclusions and excesses. In common with most travel insurance, cover is
LANGUAGE
excluded for any defined pre-existing medical condition from which you or
The primary tour language will be English. French, German and Spanish
any person upon whom travel depends are suffering. If in doubt please contact
speaking guides are available on selected 2019 departures or on request at an
Campbell Irvine’s pre-departure medical helpline in confidence on 0844 826
additional cost. Please contact us for more information. Other languages may
2686, as additional cover may be purchased directly from the insurer’s medical
be available on request.
screening helpline for certain existing medical conditions.
MEETING POINTS Please note that if you choose not to take insurance from Campbell Irvine then
Details of hotel/airport meeting points will be printed on the tour vouchers
we require confirmation that you have an alternative policy that provides cover
and departure packs that will be sent to you one month prior to departure.
which is as wide as Campbell Irvine’s policy. In this case you will be asked to
provide us with the name of your alternative insurer and your policy number
MINIMUM PASSENGER REQUIREMENTS together with the 24-hour medical emergency assistance contact number. We
All our rail tours require a minimum number of passengers to operate. Should will require this information at least six weeks prior to travel with us.
this not be reached, we will run a modified service of carriages attached to
regular service trains to accommodate a smaller group or offer an alternative
tour. If no alternative is suitable a full refund will be offered. Reduced
numbers mean smaller and more intimate groups, and a shorter train, as we
leave unfilled cars behind. On a number of tours Russian Railways will be
combining our Golden Eagle carriages with regular trains departing at similar
times. The on board experience and off-train tours will be unaffected and, as
there will be no connection between our carriages and the regular trains, the
Golden Eagle carriages will remain totally private and you will not notice any
difference to the quality, comfort and enjoyment of your holiday.
To book please call Luxury Trains on 0333 405 0192INTRODUCING
TO U R P R E V I E W S
FOR 2019 - 2020
BALKAN ODYSSEY GRAND ALPINE EXPRESS BALKAN EXPLORER
BUDAPEST - VENICE BUDAPEST - VENICE VENICE – ISTANBUL
{ | } ~ | | { Budapest • Vienna • Lake Achen • Innsbruck • Zurich Venice • Trieste • Ljubljana • Zagreb • Sarajevo
Veliko Tarnovo • Plovdiv • Belgrade • Mostar Lake Como • Milan • Lake Garda • Verona • Trieste Mostar • Dubrovnik • Belgrade • Skopje
Sarajevo • Ljubljana • Trieste • Venice Lake Bled • Ljubljana • Venice | |
DEPARTS DEPARTS DEPARTS
13 June – 22 June, 2019 8 May – 18 May, 2019 19 June – 29 June, 2019
SICILIAN ODYSSEY TASTE OF ITALY NEW YEAR IN VIENNA
BUDAPEST – TAORMINA TAORMINA – BUDAPEST BUDAPEST – VIENNA - BUDAPEST
Budapest • Venice • Bari • Naples • Pompeii Taormina • Bari • San Marino • Ljubljana • Budapest Budapest • Keszthely • Graz • Vienna • Cesky Krumlov
Palermo • Corleone • Agrigento • Ragusa Prague • Kosice • Budapest
Syracuse • Catania • Taormina
DEPARTS DEPARTS DEPARTS
5 September – 16 September, 2019 13 September – 17 September, 2019 28 December 2018 – 5 January 2019
28 December 2019 – 5 January 2020
92 www.goldeneagleluxurytrains.com
To book please call Luxury Trains on 0333 405 0192BOOKING CONDITIONS of the Trustees of the Air Travel Trust without any obligation to pay address and/or cardholder information, the issue of your tickets may
that money to us. be delayed and the overall costs may increase. We reserve the right
2.4 You are required to make us are aware of any special to cancel your booking and levy cancellation charges if payment is
These Booking Conditions, together with our privacy policy and requirements when making your booking (such as those relating declined or if you have supplied incorrect credit card information.
where your holiday is booked via our website, our Website Terms to your health and dietary requirements and room types in hotels We also reserve the right to undertake checks (including the electoral
of Use, together with any other written information we brought to e.g. twin or double). Whilst every effort will be made by us to try roll) in order to minimise credit card fraud.
your attention before we confirmed your booking, form the basis and arrange your reasonable special requests, we cannot guarantee 5.5 We only accept payments in US Dollars with the exception
of your contract with Golden Eagle Luxury Trains. that they will be fulfilled. The fact that a special request has been of UK residents (payments in £ Sterling) and residents of the
noted on your confirmation invoice or any other documentation ‘Euro-zone’ countries (payments in Euros).
In these Booking Conditions references to ‘we’, ‘our’ and or that it has been passed on to the supplier is not confirmation 5.6 We must receive the balance due in relation to your booking
‘us’ are to Golden Eagle Luxury Trains Limited a company that the request will be met. Failure to meet any special request at least 60 days prior to the tour departure date or in full, upon
registered in England and Wales (Company Number 02567148) will not be a breach of contract on our part unless the request has receipt of the invoice, if the booking is made 60 days or less
whose registered office is at Denzell House, Dunham Road, been specifically confirmed. We do not accept bookings that are from the tour departure date. Please note that we will not send
Altrincham, Cheshire WA14 4QF. Our email address is mail@ conditional upon any special request being met. a further invoice for payment of the balance and it remains your
goldeneagleluxurytrains.co.uk. Our VAT number is 603 554365. 2.5 We are not a specialist disabled holiday company, but we will responsibility to ensure the balance is paid by the due date. If full
do our utmost to cater for any special requirements you may have. payment is not received in cleared funds 60 days prior to the tour
Please read carefully the following conditions to which your If you or any member of your party has any medical problem or departure date then we reserve the right to treat the booking as
booking is subject (“Booking Conditions”). Please also ensure disability which may affect your stay, please provide us with full cancelled and the appropriate cancellation charges will apply.
that you have carefully read and understood the relevant tour details before we confirm your booking so that we can try to advise
itinerary, and the pre-departure information featured on our you as to the suitability of your chosen arrangements. We may Pricing
website, all of which form the basis of your contract with us. In require you to produce a doctor’s certificate certifying that you are 5.7 The price of your travel arrangements has been calculated
these Booking Conditions, references to ‘you’ or ‘your’ include fit to participate in the tour. Acting reasonably, if we are unable to using exchange rates in relation to the following currencies – US
the first named person on the booking and all persons on whose properly accommodate the needs of the person(s) concerned, we Dollars ($), Sterling (GBP) and Euros (€).
behalf a booking is made or any other person to whom a booking will not confirm your booking or if you did not give us full details 5.8 We reserve the right to amend the price of unsold holidays at
is added or transferred. at the time of booking, we will cancel it and impose applicable any time and correct errors in the prices of confirmed holidays. We
cancellation charges when we become aware of these details. also reserve the right to increase the price of confirmed holidays
Please let us know if you need an alternative version of solely to allow for increases which are a direct consequence of
these booking conditions such as large print, braille or cd. 3 ACCURACY changes in:
3.1 We endeavour to ensure that all the information and prices
1 QUALITY STANDARDS & FLEXIBILITY on our website are accurate, however occasionally changes and (i) The price of the carriage of passengers, resulting from
1.1 We aim to avoid surprise or disappointment by informing errors occur and we reserve the right to correct prices and other the cost of fuel or other power sources;
you of the following matters at this stage and if you have any details in such circumstances. You must check the current price (ii) The level of taxes or fees applicable to the holiday
doubts or concerns please raise these with us. Most customers and all other details relating to the arrangements that you wish to imposed by third parties not directly involved in the
acknowledge these matters as part of the travelling experience. book before you make your booking. performance of the holiday, including tourist taxes,
1.2 Please be aware that some of the facilities you encounter landing taxes or embarkation or disembarkation fees
on our tours may not be to the standard which you may find 4 TRAVEL INSURANCE at ports and airports; and
on a conventional holiday or at home, except for the hotels and 4.1 It is a condition of your booking and your responsibility (iii) The exchange rates relevant to the package
trains we use. We often travel in areas which, relatively speaking, to ensure that you have sufficient and valid travel insurance to
have seen few tourists and the infrastructure is often not fully cover your booking with us. We reserve the right to decline Such variations could include but are not limited to airline cost
developed. Whilst services are improving, by signing these Booking your booking if adequate proof of such current and valid travel changes which are part of our contracts with airlines (and their
Conditions you understand that there may be problems with insurance is not provided to us when requested in accordance agents), cruise ship operators and any other transport providers.
plumbing, bureaucratic service, unpaved and uneven surfaces, the with clause 4.2 below. Please note that we do not check individual 5.9 You will be charged for the amount of any increase in
non-availability of public restrooms and similar. policies for suitability. Upon request, we can refer you to an accordance with this clause. However, if this means that you have
1.3 Please be aware that in operating our tours we rely upon insurance broker for travel insurance; however we make no to pay an increase of more than 8% of the price of your confirmed
other people and businesses. Tours do not always run as planned recommendation as to the suitability of, and accept no liability holiday (excluding any insurance premiums, amendment changes
and, whilst we will always try our best to stick to the planned whatsoever in relation to, such insurance broker and or the travel and/or additional services or travel arrangements), you will have the
itinerary, please treat it as a guide rather than a strict timetable. insurance provided. It is your responsibility to ensure that the option of accepting a change to another holiday if we are able to offer
Although we cannot always please all parties when changing an insurance fully covers all your personal requirements including one (if this is of equivalent or higher quality you will not have to pay
itinerary, our clients should anticipate changes being required. cancellation charges, pre-existing medical conditions, medical more but if it is of a lower quality, you will be refunded the difference
expenses and repatriation in the event of accident or illness. in price), or cancelling and receiving a full refund of all monies paid
2 CONFIRMATION OF BOOKING 4.2 You must supply us with the name, address and telephone to us, except for any insurance premiums and any amendment charges
2.1 When you make a booking you guarantee that you have number of your insurers, your policy number and the 24 hour and/or additional services or travel arrangements. Should you decide
the authority to accept and do accept on behalf of your party the medical emergency telephone number at least six weeks prior to cancel for this reason, you must exercise your right to do so within
terms of these Booking Conditions. We do not accept a booking to travel. Any pre-existing medical conditions must be declared 7 days from the issue date printed on your final invoice. We will
and no contract exists between us until we receive your deposit both to us and to your insurer; failure to do so may invalidate your consider an appropriate refund of insurance premiums paid if you can
(or full payment if booking within 60 days of departure), we travel insurance policy. show that you are unable to transfer or reuse your policy
confirm your booking in writing (the “Booking Confirmation”) 4.3 If you choose to travel without adequate insurance cover, 5.10 Should the price of your holiday go down due to the
and if appropriate, we receive a signed Booking Form. The we will not be liable for any losses howsoever arising, in respect of changes mentioned above, then any refund will be paid to you less
Booking Form, these Booking Conditions, and any other written which insurance cover would otherwise have been available. an administrative fee of £100. However, please note that travel
information we brought to your attention before we confirmed arrangements are not always purchased in local currency and some
your booking, form the basis of the contract between us. If your 5 PAYMENT & PRICE VARIATION apparent changes have no impact on the price of your travel due to
confirmed arrangements include a flight, we (or if you booked via Payment contractual and other protection in place.
an authorised agent of ours, that agent) will also issue you with an 5.1 We reserve the right to alter the prices of tours shown in our 5.11 There will be no change made to the price of your confirmed
ATOL Certificate. brochure and or on our website at any time. You will be advised of holiday within 20 days of your departure nor will refunds be paid
2.2 A Booking Confirmation and ATOL Certificate will be sent to the current price of the tour prior to the Booking Confirmation. during this period.
you or, if you booked through an agent, to your agent upon receipt We also reserve the right to correct errors in the prices of
of the Booking Form (if appropriate) and deposit. The Booking confirmed bookings. 6 YOUR CHANGES TO A TOUR & TRANSFERS
Confirmation will specify exactly what has been requested by you or 5.2 You must pay the deposit required within 7 days of receiving OF BOOKING
your travel agent and it is your responsibility to check the Booking our initial invoice (or full payment if booking within 60 days of 6.1 If you wish to alter your booking (for example, a change
Confirmation and ATOL Certificate and advise us, or your travel departure). The initial invoice is not a booking confirmation but of date or transfer details) we will do our utmost to make these
agent, immediately in the event of any error as changes cannot be simply a request from us for payment of the deposit. Deposit changes but it may not always be possible to make changes
made later. amounts may vary dependant on the tour and cabin type. The particularly close to the tour departure date. Certain changes
2.3 Any money paid to an authorised agent of ours in respect of a deposit amounts are indicated for each tour on the price grid, but (e.g. flight bookings, extra nights and alterations to train
booking covered by our ATOL is held by that agent on behalf of and may be subject to change and you will be notified of the exact accommodation) may not be made or accepted within 45 days
for the benefit of the Trustees of the Air Travel Trust at all times, but deposit amount at the time of booking. If you do not pay the of the tour departure date and any alteration request could
subject to the agent’s obligation to pay it to us for so long as we do not deposit within 7 days of receipt of the invoice, we will not accept incur a cancellation charge of up to 100% of that part of the
fail financially. If we do fail financially, any money held at that time by your booking. arrangements. Any request for an alteration to a booking must
the agent or subsequently accepted from the consumer by the agent, is 5.3 We accept payment by cheque, credit card and debit card. be made in writing by the person who made the booking in
and continues to be held by that agent on behalf of and for the benefit 5.4 If you do not supply the correct credit or debit card billing accordance with Clause 2.1 or your travel agent. We reserve the
92 To book please call Luxury Trains on 0333 405 0192You can also read
